JP7107644B2 - Setting device, setting method and setting program - Google Patents

Description

The present invention relates to a setting device, a setting method, and a setting program.

2. Description of the Related Art Conventionally, electronic commerce in which products are sold through networks such as electronic shopping malls and auction sites is known. In such electronic commerce, when a product is purchased or a successful bid is made, a delivery company receives a request from the exhibitor who put the product up and delivers the product to the user who purchased or made a successful bid for the product. do. In order to reduce the time and effort of re-delivery in the delivery of such products, home delivery that notifies the delivery destination user terminal in advance of the arrival schedule of the delivery product and accepts changes to the delivery date and time according to the convenience of the user. System technology is known.

JP 2005-272704 A

However, with the above-described technology, it may not always be possible to achieve efficient product delivery when there are a plurality of items to be delivered that are individually shipped.

For example, with the above-described technology, if there are a plurality of items to be delivered individually, it is necessary to register changes to the delivery date and time for each item to be delivered, which is time-consuming. Therefore, there is a risk that the user will not change the delivery date and time.

The present application has been made in view of the above, and an object of the present application is to realize efficient delivery of a plurality of items to be delivered individually.

The setting device according to the present application sets the delivery date and time of each delivery item from a user corresponding to the delivery destination so that the delivery dates and times of a plurality of delivery items individually shipped to the same delivery destination are the same. and a determining unit for determining whether or not the delivery date and time for each item to be delivered has been set by the user corresponding to the delivery destination so that the delivery dates and times for the plurality of items to be delivered are the same. If determined, a remuneration setting unit that sets a predetermined remuneration for the user corresponding to the delivery destination , and if there are multiple delivery items to be delivered to the delivery destination, the multiple delivery items a proposing unit for proposing to the user corresponding to the delivery destination that the delivery date and time of each item should be set to the same date and time; Determining whether or not the delivery dates of the plurality of proposed delivery items are set to the same date and time, the proposing unit determines whether the delivery date is the latest among the plurality of delivery items to be delivered to the delivery destination. The delivery item is specified, and a proposal is made to set the delivery date and time of the specified delivery item to the delivery date and time of the plurality of delivery items .

According to one aspect of the embodiment, it is possible to make the delivery of a plurality of separately shipped items more efficient.

FIG. 1 is a diagram illustrating an example of an information providing device according to an embodiment. FIG. 2 is a diagram illustrating a configuration example of an information providing device according to the embodiment; FIG. 3 is a diagram showing an example of a telephone number information database according to the embodiment. FIG. 4 is a diagram illustrating an example of a delivery information database according to the embodiment; FIG. 5 is a diagram illustrating an example of a reward database according to the embodiment; FIG. 6 is a flowchart illustrating an example of the flow of setting processing according to the embodiment. FIG. 7 is a diagram illustrating an example of a hardware configuration;

Embodiments for implementing a setting device, a setting method, and a setting program (hereinafter referred to as "embodiments") according to the present application will be described in detail below with reference to the drawings. Note that the setting device, setting method, and setting program according to the present application are not limited to this embodiment. Further, each embodiment can be appropriately combined within a range that does not contradict the processing contents. Also, in each of the following embodiments, the same parts are denoted by the same reference numerals, and overlapping descriptions are omitted.

[1. An example of an information providing device]
First, an example of an information providing device 10 according to an embodiment will be described using FIG. FIG. 1 is a diagram illustrating an example of an information providing device according to an embodiment. In FIG. 1, an information providing device 10, which is an example of a setting device, notifies a predetermined target of delivery information, which is information related to the delivery of delivery items. An example of setting processing for setting a predetermined reward for the user U corresponding to the delivery destination when the delivery date and time of each delivery item is set so that delivery is made to the delivery destination in the same time zone will be described. do.

The information providing device 10 shown in FIG. 1 is an information processing device that performs notification processing and setting processing, and is realized by, for example, a server device, a cloud system, or the like. The information providing apparatus 10 may be realized by cooperative operation of a notification server that executes notification processing and a setting server that executes setting processing. For example, the information providing apparatus 10 acquires delivery information regarding product delivery from a delivery company DC that delivers products that are the target of transactions in the online shopping mall. In such a case, the information providing apparatus 10 specifies the user U who is the delivery destination of the product from the delivery information, and notifies the specified user U of the delivery date and time when the product is delivered to the delivery destination. do.

The user terminal 100 is an information processing terminal used by the user U, such as a PC (Personal Computer) or a smart phone. Although not shown in FIG. 1, the number of user terminals 100 according to the embodiment is not limited to one, and a plurality of terminals may be present. That is, the user U may possess multiple user terminals 100 . It should be noted that hereinafter, the user may be read as the user terminal 100 . For example, the description "user U accesses the merchant server 200" may actually indicate the situation "the user terminal 100 used by the user U accesses the merchant server 200". .

The distributor server 200 shown in FIG. 1 is an information processing device that provides predetermined services related to electronic commerce to the user U, and is realized by, for example, a server device, a cloud system, or the like. For example, the merchant server 200 is a web server that provides web services such as e-commerce sites, internet auctions, and flea markets, and is used by merchants who sell products through various electronic commerce. In the example of FIG. 1, it is assumed that the distributor server 200 is implemented by a plurality of server devices, each managed by a different business operator, and each providing a different E-commerce site to the user U. Hereinafter, a plurality of server devices that implement the distributor server 200 will be collectively referred to as "distributor server 200". Any number of dealer servers 200 can be employed. Also, one seller may use a plurality of server devices to provide a predetermined service related to electronic commerce.

The delivery company server 300 is an information processing device used by the delivery company, and is realized by, for example, a server device, a cloud system, or the like. In the example of FIG. 1, the delivery company server 300 is used by the delivery company DC. Note that the delivery company server 300 may be implemented by a plurality of information processing devices.

For example, when the delivery company server 300 receives a delivery request from the vendor server 200, the delivery company server 300 acquires the delivery destination address, address, name, telephone number, and details of the item to be delivered from the vendor server 200. do. Then, the delivery company server 300 generates delivery information, which is information in which the delivery date and time, the delivery destination, etc., which is the date and time when the delivery item is scheduled to be delivered to the delivery destination, is registered. Then, the delivery company DC delivers to the delivery destination based on the delivery information generated by the delivery company server 300 .

Although illustration in FIG. 1 is omitted, a plurality of delivery company DCs may exist. In other words, the distributor server 200 may select one of a plurality of delivery companies DC and request the shipment of the product. It should be noted that hereinafter, the delivery company may be read as the delivery company server 300 in some cases. For example, the statement "the delivery company DC transmits information" may actually indicate the situation "the delivery company server 300 used by the delivery company DC transmits information".

[1-1. Example of notification processing]
The information providing apparatus 10 described above acquires the identification information for identifying the delivery information and the delivery destination from the delivery company server 300 . The information providing apparatus 10 also refers to association information, which is information for associating the acquired identification information with a predetermined target. Then, the information providing apparatus 10 identifies a target corresponding to the acquired identification information, and notifies the identified target of the acquired delivery information.

Note that the association information may be information that the delivery company DC does not have. Also, in the example of FIG. 1, the information providing apparatus 10 uses the telephone number of the user U (that is, the telephone number of the user terminal 100) as the identification information. Thereby, the information providing apparatus 10 can notify the user U of the information regarding delivery regardless of the service used by the user U or the delivery company that delivers the delivery item.

An example of notification processing executed by the information providing apparatus 10 will be described below with reference to FIG. First, the user U receives various services related to electronic commerce provided by the seller server 200 via the user terminal 100 . Here, it is assumed that the user U uses a service provided by the seller server 200 and purchases, places an order, or makes a successful bid for a product in the service. In this case, the user U transmits order information including the telephone number of the user terminal 100 to the distributor server 200 (step S1).

For example, the order information is information that is transmitted to the distributor server 200 when the user U purchases a product in the service, and includes, for example, information for specifying the user U to whom the product is delivered. Specifically, the order information includes the address of the user U, the name of the user U, the telephone number of the user U (that is, the telephone number of the user terminal 100), information for specifying the order item (for example, name and number of ordered items), etc. Note that the order information may include information regarding designation of the delivery date and time of the product, information regarding designation of the delivery destination of the product, and the like.

The distributor server 200 acquires order information from the user U when receiving a product purchase request from the user U. Based on the order information, the distributor server 200 generates delivery request information for requesting the delivery company DC to ship the product for each product to be ordered, that is, for each product to be delivered. Information is notified to the delivery company DC (step S2). Specifically, the distributor server 200 stores the delivery destination information included in the order information, the delivery source information such as the delivery source address and store name, the delivery date and time set when the user U purchased the product, the user Delivery request information including identification information such as the telephone number input by U and the identification number of the user terminal 100 used when user U purchased the product is generated.

In addition, the seller server 200 may generate delivery request information including information indicating the item of the product purchased by the user U. FIG. In addition, the distributor server 200 indicates the type of delivered item, such as whether the delivered item requires refrigeration or freezing, whether the delivered item is fragile, and whether the delivered item is a work of art. Delivery order information containing the information may be generated. In addition, the merchant server 200 may generate delivery request information including information regarding delivery, such as the size of the delivery item and whether the delivery is express delivery or regular delivery. That is, the distributor server 200 can generate the delivery request information including any information that is necessary for the distributor DC to perform appropriate delivery and that can be generated based on the order information. Just do it.

Based on the received delivery request information, the delivery company DC collects the items to be delivered, and gives the items to be delivered a delivery information ID (Identifier) for identifying the items to be delivered, such as a delivery number. Then, the delivery company DC delivers the collected delivery items to the delivery destination indicated by the delivery destination information so that they arrive at the date and time indicated by the delivery date and time.

On the other hand, when receiving a request for shipping, the delivery company server 300 generates delivery information, which is information about delivery, based on the content of the request. Here, the delivery information includes various information related to delivery. For example, the address, name, and telephone number of the delivery destination, the contents of the delivery item, the date and time of delivery, which is the scheduled date and time of delivery, and the request for delivery. name of the destination (for example, the name of the site corresponding to the service provided by the merchant server 200) and the like. The delivery information may also include an identification number issued by the delivery company server 300 and generated for each delivery (generally called a tracking number or the like). Such delivery information is attached to a slip or the like given to the product to be delivered, and is used for delivery of the product.

Here, the information providing device 10 acquires delivery information including the telephone number of the delivery destination from the delivery company server 300 (step S3). In such a case, the information providing device 10 notifies the delivery date and time to the user U specified from the delivery information (step S4).

For example, the information providing apparatus 10 is an example of association information for associating identification information with objects, and refers to telephone number information that associates telephone numbers with respective users. More specifically, the information providing apparatus 10 acquires telephone number information in advance from a telecommunications carrier (a so-called “communication carrier”), and refers to the acquired telephone number information to receive the telephone number acquired from the delivery company server 300. A user U who is a user associated with the number is identified.

More specifically, the information providing device 10 identifies the user terminal 100, which is a terminal device owned by the user U and assigned a telephone number issued by a telecommunications carrier. It should be noted that the information providing apparatus 10 does not need to retain the telephone number information in its own apparatus when it has the authority to refer to the telephone number information retained by the telecommunications carrier. In this case, the information providing apparatus 10 may appropriately access the server apparatus held by the carrier and refer to the telephone number information.

Subsequently, the information providing device 10 generates a message to be notified to the specified user terminal 100 . For example, based on the delivery information, the information providing apparatus 10 generates a message including the date and time when the delivery item to the user U will arrive, the name of the sender of the delivery item, and the like. The information providing device 10 transmits the generated message to the identified user terminal 100 . For example, the information providing apparatus 10 notifies the user terminal 100 of a message using SMS (Short Message Service), which is a service provided by a telecommunications carrier.

In such a case, the user terminal 100 displays a message on the display screen. For example, as shown in (A) of FIG. 1, the user terminal 100 displays a message M1 such as "The delivery from A has been shipped. The delivery is scheduled for May 5th." In addition, the user terminal 100 displays a message M2 such as "The item delivered from B has been shipped. The delivery is scheduled for May 7th."

[1-2. Example of setting process]
Here, when a plurality of products are sold by the user U, depending on the seller, there may be a plurality of products to be delivered. In addition, even if the user U purchases products from different sellers, if each seller uses the same delivery company DC, the same delivery company DC can deliver a plurality of products. is delivered to the user U. In this way, when a plurality of delivery items are delivered to the same user U or delivery destination by the same delivery company DC, it is considered that efficient delivery can be realized by consolidating delivery dates and times. However, it takes time and effort to arrange the delivery date and time for each item to be delivered. Therefore, even if a message regarding the delivery of each item is sent to the user U, it is not always possible to arrange the delivery date and time for each item to be delivered. do not have.

Therefore, the information providing apparatus 10 executes the following setting process in addition to the notification process described above. First, the information providing apparatus 10 determines whether or not the delivery date and time of each item to be delivered are set so that the delivery dates and times of a plurality of items to be delivered to the same delivery destination are the same. Then, when it is determined that the delivery date and time of each delivery item is set so that the delivery dates and times of the plurality of delivery items are the same, the information providing apparatus 10 sets a predetermined delivery date and time for the user U corresponding to the delivery destination. Set rewards.

For example, the information providing device 10 receives from the user U a set of the delivery date of each delivery item and the delivery time period of each delivery item as the delivery date and time of each delivery item. Then, when the same set of date and time and time period is set as the delivery date and time of a plurality of delivery items to be delivered to the user U, the information providing apparatus 10 provides the user U with a predetermined incentive set. For example, the information providing apparatus 10 sets arbitrary rewards that can benefit the user U, such as points that can be used in various types of electronic commerce, points that can supplement the usage fee of the user terminal 100, and the like. As a result, the information providing apparatus 10 can motivate the user U to put together the delivery dates and times of a plurality of items to be delivered. delivery can be realized.

For example, when the information providing apparatus 10 notifies the delivery date and time to the user U specified from the delivery information, the delivery item to be delivered to the delivery destination corresponding to the user U is not yet delivered. Determine whether there are multiple deliveries that have not been completed. Here, the delivery destination corresponding to the user U is a delivery destination such as a delivery destination where the user U resides, where the user U can receive delivery items. Then, when there are a plurality of items to be delivered that have not been delivered, the information providing apparatus 10 notifies the delivery date and time of each item to be delivered, and arranges each item so that the delivery dates and times of the items to be delivered are the same. to the user U.

For example, after distributing the messages M1 and M2 shown in FIG. 1A, the information providing apparatus 10 sets the delivery date and time of the delivered items to the same date and time, such as "If you receive them all together, you get points!" In this case, a proposal message M3 indicating that a predetermined incentive will be provided is delivered. Further, for example, the information providing apparatus 10 sets a link to content for changing the reception date and time, ie, a link to content for changing the delivery date and time, for each of the messages M1 to M3.

Then, when the user U selects one of the messages M1 to M3, the user terminal 100 displays a content M4 for changing the delivery date and time of the item to be delivered, as shown in FIG. 1(B). Here, the contents M4 include the first delivery item corresponding to the message M1 (that is, the delivery item shipped from the store A) and the second delivery item corresponding to the message M2 (that is, the delivery item shipped from the store B). The delivery date and time set for each item to be delivered is arranged as a delivery schedule, and content M5 for collectively setting the delivery date and time for each item to be delivered is arranged.

For example, in the example shown in FIG. 1B, the content M5 has buttons for collectively setting the delivery date and time of the first delivery item and the second delivery item. When the user U selects a button arranged in the content M5, the user terminal 100 sets the delivery date and time corresponding to the selected button as the delivery date and time of the first delivery item and the second delivery item. determined to have been Then, the user terminal 100 notifies the information providing apparatus 10 that the delivery date and time corresponding to the selected button has been set as the delivery date and time for the first delivery item and the second delivery item. Notify (step S5).

In this way, when the user U sets the same delivery date and time for a plurality of items to be delivered, the information providing apparatus 10 sets the collective delivery in which the user U collectively delivers a plurality of items to be delivered. If done, the date and time of the consolidated delivery are transmitted to the delivery company server 300, and the delivery date and time set by the user U are notified to the delivery company DC (step S6). That is, the information providing apparatus 10 sets the date and time of the combined delivery set by the user U as the delivery date and time of the items to be delivered to the delivery destination corresponding to the user U. FIG. As a result, the delivery company DC delivers the items to be delivered on the combined delivery date and time set by the user U (step S7).

Further, the information providing device 10 sets a predetermined reward for the user U setting the collective delivery (step S8). For example, the information providing device 10 sets various incentives for the user U, such as setting of various points, discounts on shipping charges and product prices for product delivery, and setting of various coupons.

[1-3. About incentives]
Here, the information providing apparatus 10 may change the contents of the remuneration according to the set contents of the consolidated delivery, the type of the product to be delivered as the delivery product, and the like. For example, the information providing apparatus 10 may set a remuneration according to the number of items to be delivered whose delivery dates and times are set on the same date and time, that is, the number of items to be delivered that are subject to collective delivery. As a more specific example, when two delivery items are targeted for combined delivery, the information providing apparatus 10 gives 100 points that can be used in electronic commerce as a reward, and collects three delivery items. is subject to combined delivery, 150 points that can be used in electronic commerce may be given as a reward.

Further, the information providing apparatus 10 sets a remuneration for the user U corresponding to the delivery destination according to the number of times the same delivery date and time are set for a plurality of delivery items delivered to the delivery destination. may In other words, the information providing device 10 may change the contents of the remuneration according to the number of times the user U has set the collective delivery. For example, the information providing apparatus 10 gives more points as a reward to the user U who has made the collective delivery setting 10 or more times than to the user U who has made the collective delivery less than 10 times. may

Further, the information providing apparatus 10 may set rewards according to the dates and times set as the delivery dates and times of a plurality of items to be delivered. For example, if the delivery date and time of a large number of delivery items are set to the same delivery date and time, it is considered that the burden on the delivery company DC will increase. For this reason, it is desirable that the delivery dates and times of the items to be delivered be set as dispersed as possible. Therefore, the information providing apparatus 10 may set an incentive when a date and time when the number of delivery items to be delivered is less than a predetermined number is set as the delivery date and time for combined delivery. That is, the information providing apparatus 10 may set incentives according to the degree of delivery congestion at the date and time set as the delivery date and time for combined delivery.

For example, the information providing apparatus 10 sets an incentive according to the number of items to be delivered on the date and time set as the delivery date and time for the combined delivery, other than the items to be delivered together. may For example, the information providing apparatus 10 may reduce points given as an incentive as the total number of delivery items for which the date and time set as the delivery date and time for combined delivery is set as the delivery date and time is large. Further, the information providing apparatus 10 may set the reward only when the total number of items to be delivered for which the date and time set as the delivery date and time for the combined delivery is less than a predetermined threshold value.

Further, the information providing apparatus 10 may set a reward according to the commonality between the date and time preset by the delivery company DC and the date and time set as the delivery date and time for the collective delivery. For example, the information providing apparatus 10 acquires from the delivery company server 300 the correspondence between each date and time and the points that can be given when each date and time is selected as the delivery date and time for combined delivery. Then, the information providing apparatus 10 may give the user U points corresponding to the date and time set as the delivery date and time of the package delivery when the group delivery is set. Further, the information providing apparatus 10 acquires the date and time desired by the delivery company DC as the delivery date and time for the combined delivery from the delivery company server 300, and the date and time set as the delivery date and time for the combined delivery is obtained from the delivery company server 300. If it is common to the above, points may be awarded.

Further, the information providing apparatus 10 may give a reward when a new delivery item is added to the combined delivery target when the delivery date and time of the combined delivery have already been set. For example, the information providing apparatus 10 acquires the delivery information of the third delivery item to be delivered to the same delivery destination when the first delivery item and the second delivery item are set as targets for combined delivery. If so, the user U is notified of a proposal to add the third delivery item to the target of combined delivery. Then, when the third delivery item is added to the combined delivery targets, that is, the information providing device 10 sets the delivery date and time of the third delivery item to the delivery date and time of the first delivery item and the second delivery item. If it is set to the same date and time as , a reward may be set for the user U.

Also, it is considered that the longer the period between the date and time when the combined delivery is set and the delivery date and time of the combined delivery, the higher the possibility that the items to be delivered for combined delivery will be added. Therefore, the information providing apparatus 10 may set a reward according to the period from the date and time when the delivery date and time of the plurality of items to be delivered are set to the same date and time to the date and time set as the delivery date and time. For example, the information providing apparatus 10 may set a larger amount of reward for the user U as the period between the date and time when the combined delivery was set and the delivery date and time of the combined delivery is longer.

Further, the information providing device 10 may use a combination of the various conditions described above. For example, the information providing apparatus 10 determines that the number of items to be delivered together is equal to or greater than a predetermined number, and that the period from the date and time when the combined delivery is set to the delivery date and time of the combined delivery is a predetermined threshold value. A predetermined reward may be set if the duration is longer than . In addition to setting various points, the information providing apparatus 10 may employ any rewards that benefit the user U, such as various cashbacks, application of sale prices, and provision of coupons.

In addition, although the information providing apparatus 10 has made settings for combined delivery, if a plurality of items to be delivered for combined delivery are not received on the same delivery date and time, the information providing apparatus 10 does not set a predetermined reward for the user. It's good. In other words, the information providing apparatus 10 may set a remuneration for the user U who has actually received the collective delivery after setting the collective delivery. For example, the information providing apparatus 10 sets the delivery date and time of each delivery item so that the delivery date and time of a plurality of delivery items to be delivered together are the same, and sets the delivery dates and times of the multiple delivery items to be delivered together. It is determined whether or not the item to be delivered has been delivered on the set delivery date and time.

To give a more specific example, the delivery company DC transmits to the information providing apparatus 10 a delivery completion notice indicating completion of delivery when the delivery is completed. In such a case, the information providing apparatus 10 determines whether or not the packages for which delivery has been completed are a plurality of items to be delivered together. It is determined whether or not the package has been delivered together. Then, the information providing device 10 sets a reward for the user U corresponding to the delivery destination when a plurality of delivery items to be delivered together are delivered on the set delivery date and time.

[1-4. About the target of combined delivery]
Here, the information providing apparatus 10 may limit the items to be delivered for combined delivery. For example, the information providing apparatus 10 may exclude delivery items that require refrigeration or freezing during delivery, such as perishables, from the combined delivery targets. In addition, the information providing apparatus 10 may collectively deliver only items that do not require refrigeration, freezing, etc., such as clothing and books. In other words, the information providing apparatus 10 may target only delivery items including products of a predetermined type that are set in advance for collective delivery.

For example, the information providing apparatus 10 has a plurality of delivery items for which delivery destinations corresponding to the same user U are set, and there are a plurality of delivery items that satisfy predetermined conditions set in advance as targets for combined delivery. determine whether or not to Then, when the information providing apparatus 10 determines that there are a plurality of items to be delivered that satisfy a predetermined condition set in advance as targets for combined delivery, the information providing apparatus 10 provides the user U with information on the items to be delivered. , you may propose to set up combined delivery. In addition, for example, the information providing apparatus 10 proposes to the user U only items to be delivered that satisfy a predetermined condition among the items to be delivered for which a delivery destination corresponding to a certain user U is set, as targets for combined delivery to the user U. good too.

In addition, for example, if there is a predetermined restriction on the settable delivery date and time, the information providing apparatus 10 selects a plurality of delivery items with overlapping deliverable dates and times among a plurality of items to be delivered to the same delivery destination. The items to be delivered may be subject to combined delivery, and a proposal may be made to set the delivery date and time of the items to be delivered to be combined and delivered to the same date and time. For example, the delivery company DC may set a predetermined limit (for example, within two weeks) on the delivery period from when the item is shipped until it is delivered. In such a case, the information providing apparatus 10 performs collective delivery so that, among a plurality of delivery items to be delivered to the same delivery destination, the first delivery item is delivered within a predetermined delivery period. The items to be delivered may be limited, and the delivery date and time of the collective delivery may be restricted. For example, the information providing device 10 may select only the items that can be delivered within the delivery period of the item that was shipped first among the items that are to be delivered to the same delivery destination. good.

In addition, when a plurality of delivery items to be delivered to the same delivery destination include delivery items that require refrigeration or freezing for delivery, the information providing apparatus 10 selects the delivery items that require refrigeration or freezing for delivery. On the other hand, only items that can be delivered within the set delivery period may be subject to combined delivery. That is, the information providing apparatus 10 identifies a delivery date and time when a delivery item satisfying a predetermined attribute among a plurality of delivery items having the same delivery destination can be delivered, and the other delivery items that can be delivered on the specified date and time and the predetermined delivery item. The delivery date and time with the delivery item that satisfies the attribute may be limited to a specified date and time. In addition, when a plurality of delivery items to be delivered to the same delivery destination include delivery items that require refrigeration or freezing for delivery, the information providing apparatus 10 sets a date and time that can be set as the delivery date and time for combined delivery. , it may be limited to within the delivery period set for delivery items that require refrigeration or freezing during delivery.

In addition, the information providing device 10 identifies the delivery item with the latest set delivery date and time (for example, the delivery date set by the seller) among a plurality of delivery items with the same delivery destination, and determines the specified delivery date. The date and time when the item can be delivered may be limited to the delivery date and time of a plurality of items to be delivered. In addition, the information providing apparatus 10 specifies the size of each delivery item from the delivery information, and consolidates and delivers only the delivery items whose specified size satisfies a predetermined condition (for example, the delivery items smaller than the predetermined size). It may be a target.

In addition, when a change deadline date is set as a deadline for changing the delivery date and time of each delivery item, the information providing apparatus 10 selects the change deadline date and time among a plurality of delivery items to be delivered to the same delivery destination. Items to be delivered that have not passed may be subject to combined delivery. Further, the information providing apparatus 10 may target only packages whose remaining time until the change deadline exceeds a predetermined threshold for combined delivery.

[1-5. Regarding the delivery date and time of combined delivery]
Note that the information providing apparatus 10 may propose to the user U the items to be delivered together and the delivery dates and times when the combined delivery is possible. For example, the information providing apparatus 10 selects items to be delivered together from among items to be delivered to the same delivery destination, and specifies a delivery date and time when the selected items can be delivered together. Then, the information providing device 10 may deliver to the user U a message indicating the delivery information regarding the selected delivery item and the specified delivery date and time. In addition, the information providing apparatus 10 may provide the user U with a proposal that the selected items to be delivered should be delivered together on a specified delivery date and time.

When the information providing device 10 proposes a delivery date and time to the user U, the information providing device 10 determines whether or not the proposed delivery date and time has been set as the delivery date and time for the collective delivery, and determines whether the proposed delivery date and time has been set for the collective delivery. A predetermined reward may be set only when the delivery date and time is set. For example, the information providing device 10 identifies the delivery date and time that can be delivered collectively according to the type of delivery items, the degree of congestion of the delivery items, the delivery status of the delivery items, etc., and proposes the specified delivery date and time to the user U. do. Then, the information providing apparatus 10 may provide the user U with a predetermined reward when the delivery date and time proposed to the user U is set as the delivery date and time for the collective delivery.

In addition, if the plurality of delivery items targeted for collective delivery includes delivery items that require refrigeration or freezing, that is, if delivery items that satisfy a predetermined condition are included, the information providing apparatus 10 performs such predetermined processing. A proposal may be made to the user U to combine the delivery dates and times of the other delivery items with the delivery date and time of the delivery item that satisfies the condition of (1), or the delivery dates and times may be automatically combined.

[1-6. About the delivery address]
Here, the information providing apparatus 10 may provide the above-mentioned various proposals and notifications to any user U as long as the user U corresponds to the delivery destination of the delivery item, and may set the collective delivery. may be accepted. Further, the information providing apparatus 10 may combine and deliver a plurality of items to be delivered to a plurality of users U corresponding to the same delivery destination. For example, the information providing apparatus 10 determines whether or not the same delivery date and time are set for a plurality of delivery items with different destinations, and if the delivery dates and times are set to the same date and time. may set a predetermined reward for each user U or any user U. In other words, the information providing apparatus 10 may set a reward when collective delivery is set for a plurality of items to be delivered addressed to a plurality of users U living in the same house, such as family members. . That is, it is sufficient that the items to be delivered together are delivered to at least the same delivery destination.

[1-7. Regarding the automatic setting of consolidated delivery]
In addition, the information providing apparatus 10 may automatically set the combined delivery if the user U has given permission in advance. For example, when there are multiple items to be delivered to a delivery destination corresponding to the user U, the information providing apparatus 10 sets the delivery dates and times of the multiple items to be delivered to the same destination according to the setting by the user U. can be set to the date and time of

To give a more specific example, the information providing apparatus 10 accepts the days of the week, the time slots, and the like when the user U can receive delivery items as the conditions related to the delivery date and time of the collective delivery. For example, the information providing device 10 accepts from the user U designations of “Saturday” and “mid-morning” as conditions regarding the delivery date and time of the combined delivery. In addition, when there are a plurality of delivery items to be delivered to the delivery destination corresponding to the user U, the information providing apparatus 10 selects the most recent "Saturday" and "Morning" from among the delivery items. Identify deliverables that can be delivered to Then, the information providing device 10 sets the delivery date and time of the specified item to be delivered to "before noon" on the latest "Saturday". The information providing apparatus 10 may provide the user U with the set date and time and information on the items to be delivered together, or may send a message to the user U asking whether the setting is possible. good.

[2. Configuration of Information Providing Device]
An example of the functional configuration of the information providing apparatus 10 described above will be described below. FIG. 2 is a diagram illustrating a configuration example of an information providing device according to the first embodiment. As shown in FIG. 2, the information providing device 10 has a communication section 20, a storage section 30, and a control section 40. FIG.

The communication unit 20 is realized by, for example, a NIC (Network Interface Card) or the like. The communication unit 20 is connected to the network N by wire or wirelessly, and transmits and receives information to and from the user terminal 100 , the distributor server 200 and the delivery company server 300 .

The storage unit 30 is implemented by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 30 also stores a telephone number information database 31, a delivery information database 32, and a remuneration database 33. FIG.

The telephone number information database 31 stores information on telephone numbers given to users U by telecommunications carriers. Here, FIG. 3 shows an example of the telephone number information database 31 according to the embodiment. FIG. 3 is a diagram showing an example of a telephone number information database according to the embodiment. In the example shown in FIG. 3, the telephone number information database 31 has items such as "telephone number", "contract carrier", "terminal ID", "user ID", "attribute information", and "contract information". .

"Telephone number" indicates the telephone number assigned to each user terminal 100 by the carrier. In FIG. 3, telephone numbers are conceptually represented as "X01", but in reality, numerical values indicating telephone numbers are stored in the item of telephone numbers. "Contracted carrier" indicates a carrier (a so-called carrier company, etc.) that has a contract with user U and issues a telephone number.

“Terminal ID” is identification information for identifying the user terminal 100 that the user U uses. The terminal ID is, for example, unique identification information (device ID, etc.) of the user terminal 100 . The communication carrier and the information providing device 10 can uniquely identify the user terminal 100 using the terminal ID. The information registered as the terminal ID may include model information of the terminal and the like.

“User ID” is identification information for identifying the user U. In this specification, identification information such as that shown in FIG. 3 may be used as a reference code. For example, a user identified by a user ID "U" may be referred to as "user U".

"Attribute information" indicates user attribute information. Attribute information is, for example, a user's gender, age, residence address, and the like. In FIG. 3, the attribute information is conceptually represented as "B01", but in reality, specific user attribute information is stored in the item of attribute information. The information providing apparatus 10 may acquire the attribute information of the user from the distributor server 200 or the delivery company server 300, or may acquire it from the telecommunications carrier. User attribute information may also include information such as the user's occupation, workplace, annual income, and the like.

"Contract information" indicates information on the contract between the user and the carrier. The contract information includes, for example, the user's contract period (that is, the period during which the telephone number is valid), identification information that identifies family users who are users who have a family contract with the user, Information such as whether or not a family user lives together is included. In FIG. 3, the contract information is conceptually represented as "C01", but in reality, the specific contents of the above-described contract are stored in the items of the contract information. Note that the information providing apparatus 10 may acquire contract information from each telecommunications carrier.

That is, the example data shown in FIG. 3 indicates that the telephone number "X01" was issued by the contracted communication carrier "Y company". The user terminal 100 associated with the telephone number X01 is identified by the terminal ID "A01", and the owner of the terminal is the user U identified by the user ID "U". . It also shows that the attribute information of user U is "B01" and the contract information of user U is "C01".

Returning to FIG. 2, the delivery information database 32 registers various information related to delivery information. FIG. 4 shows an example of the delivery information database 32 according to the embodiment. FIG. 4 is a diagram illustrating an example of a delivery information database according to the embodiment; The delivery information database 32 stores delivery information, which is information about individual deliveries. In the example shown in FIG. 4, the delivery information database 32 includes "delivery information ID", "delivery company ID", "shipper ID", "service name", "delivery destination telephone number", and "delivery destination information". , and “change deadline date”.

"Delivery information ID" indicates identification information for identifying each delivery. Note that the delivery information ID is generated by the delivery company, for example, each time a delivery request is made and delivery occurs. "Delivery company ID" indicates identification information for identifying a delivery company.

"Sender ID" indicates identification information for identifying the sender requesting the shipment. "Service name" indicates the service name corresponding to the sender. For example, the service name is the name of an e-commerce site or the like.

"Delivery destination telephone number" indicates the delivery destination telephone number. The "delivery destination information" indicates the information of the delivery destination, the scheduled date and time of delivery of the item to the delivery destination, and the like. The 'change deadline date' indicates the date and time by which changes in the delivery date and time and the scheduled delivery location can be accepted from the delivery destination. The change deadline date and time is set, for example, by designation by the delivery company that generated the delivery information.

That is, the example data shown in FIG. 4 indicates that the delivery information F01 identified by the delivery information ID "F01" was issued by the delivery company identified by the delivery company ID "G01". there is Further, the delivery information F01 relates to the delivery requested by the sender H01 identified by the sender ID "H01", and indicates that the service name of the service provided by the sender H01 is "AAA". there is In the delivery information F01, the telephone number of the delivery destination is "X01", indicating that the "address", "name" and "delivery date" of the delivery destination are registered as the delivery destination information. Further, in the delivery information F01, it is indicated that the deadline for changing the delivery date and time and the delivery place is "April 5, 2017, 10:00".

Returning to FIG. 2, in the remuneration database 33, information regarding remuneration set for each user is registered. FIG. 5 shows an example of the remuneration database 33 according to the embodiment. FIG. 5 is a diagram illustrating an example of a reward database according to the embodiment; In the example shown in FIG. 5, the remuneration database 33 has items such as "user ID", "delivery information ID", and "reward points".

"User ID" corresponds to the same item shown in FIG. The “delivery information ID” is a delivery information ID related to the items to be delivered that are set as the target of combined delivery. A reward point is a reward for setting the delivery item indicated by the associated delivery information ID as a target for combined delivery, and is given to the user indicated by the associated “user ID”. This is information indicating the point to be made. In the example shown in FIG. 5, a conceptual value such as "P01" is described as the "reward point", but in reality, the type of point, the value of the point, and the like are registered. That is, in the example of the data shown in FIG. 5, the items to be delivered indicated by the delivery information IDs "F01, F02, ..." are set by the user U01 as targets for combined delivery, and the reward for setting such combined delivery is , indicates that points indicated by reward points “P01” have been awarded.

Returning to FIG. 2, the description continues. The control unit 40 is, for example, a controller, and various programs (an example of a notification program) stored in a storage device inside the information providing apparatus 10 are controlled by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. ) is executed using the RAM as a work area. Also, the control unit 130 is a controller, and is implemented by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

As shown in FIG. 2, the control unit 40 includes an acquisition unit 41, a specification unit 42, a notification unit 43, a date and time setting unit 44, a proposal unit 45, a determination unit 46, and a reward setting unit 47. and implements or executes the information processing functions and actions described below. Note that the internal configuration of the control unit 40 is not limited to the configuration shown in FIG. 2, and may be another configuration as long as it performs the information processing described later. Moreover, the connection relationship between the processing units of the control unit 40 is not limited to the connection relationship shown in FIG. 2, and may be another connection relationship.

The acquisition unit 41 acquires various types of information. For example, the acquisition unit 41 acquires delivery information related to the delivery of the delivery item and identification information for identifying the delivery destination from the delivery company that delivers the delivery item.

For example, the acquisition unit 41 obtains, as the identification information, information included in the order information transmitted from the user to the shipper, which is commonly transmitted to each shipper (that is, each service). Get identity information. Specifically, the acquisition unit 41 acquires the telephone number of the user who is the delivery destination as the identification information.

In addition, the acquiring unit 41 acquires telephone number information, which is information that associates a telephone number with a user, from a telecommunications carrier, if such information can be acquired.

In addition, the acquisition unit 41 acquires at least one of information relating to the sender of the item to be delivered, the scheduled date and time of delivery of the item to be delivered, and the location to which the item to be delivered is delivered as the delivery information. For example, the acquisition unit 41 acquires information such as the sender of the item to be delivered based on the information included in the delivery information acquired from the delivery company server 300 .

Further, the acquisition unit 41 may acquire various types of information regarding the user terminal 100 owned by the user who is the delivery destination. For example, the acquisition unit 41 acquires location information indicating the location of the user terminal 100 that is the target of the notification process according to the embodiment. For example, the acquisition unit 41 may acquire the location information detected by the user terminal 100 by itself via the communication carrier. Specifically, the acquisition unit 41 acquires location information indicating the location of the user's home, location information indicating the location of the place of work, and the like. For example, the acquisition unit 41 refers to the user's delivery address and work place described in the delivery information, and obtains location information indicating the location of the user's home and location information indicating the location of the user's work place. Obtain information, etc.

In addition, the acquisition unit 41 may estimate the location information of the location that is the base of the user by continuing to acquire the location information. For example, the acquiring unit 41 may estimate, among the location information acquired from the user terminal 100, the location information routinely acquired from midnight to early morning as the location information indicating the home of the user. Alternatively, the acquiring unit 41 may estimate, among the location information acquired from the user terminal 100, the location information routinely acquired during the daytime on weekdays as the location information indicating the place of work of the user. .

Moreover, the acquisition unit 41 may estimate whether or not the user who is the delivery destination of the delivery item can receive the delivery item based on the position information. In other words, the acquisition unit 41 estimates the possibility that the user is at home based on the position information. For example, the acquisition unit 41 acquires the location information of the user terminal 100 used by the user while the delivery company is delivering the delivery item to the user's home. Then, when the position indicated by the position information of the user terminal 100 is near the user's home, the acquisition unit 41 estimates that the user is likely to be at home. In addition, when the position indicated by the position information of the user terminal 100 indicates a position away from the user's home by more than a predetermined distance, the acquisition unit 41 determines that the possibility that the user is at home is relatively low. presume.

In addition, the acquisition unit 41 obtains the history of delivery items to the user, the history of the notification unit 43 notifying the user terminal 100, the number of times the user terminal 100 has sent a change request regarding delivery, and the like. , various information stored in the storage unit 30 may be obtained. The acquisition unit 41 stores the acquired information in the storage unit 30 as appropriate.

The identification unit 42 refers to the association information, which is information held by a person other than the delivery company and is information that associates the identification information with the predetermined target, and corresponds to the identification information acquired by the acquisition unit 41. Identify your target.

For example, when the phone number of the user who is the delivery destination is acquired as the identification information, the specifying unit 42 specifies the user terminal 100 corresponding to the phone number as the target.

More specifically, the identification unit 42 identifies the user terminal 100 corresponding to the telephone number by referring to the association information held by the telecommunications carrier with which the user has a contract. The identification unit 42 may refer to the correspondence information (telephone number information) stored in the telephone number information database 31, or access the telecommunications carrier and refer to the correspondence information each time the identification process is performed. You may Since the acquiring unit 41 acquires the correspondence information held by the communication carrier with which the user has a contract and stores it in the telephone number information database 31, in either case, the specifying unit 42 The correspondence information held by the carrier is referred to.

Note that the specifying unit 42 may specify a related target that is related to the delivery destination by referring to the correspondence information. Specifically, the identification unit 42 identifies, as the related object, the user terminal 100 used by the family of the user who is the delivery destination, or the related parties (friends, partners, etc.) living together with the user. For example, the identifying unit 42 refers to the telephone number information database 31 and identifies the related target of the user based on the contract information between the user and the carrier.

The notification unit 43 notifies the target identified by the identification unit 42 of the delivery information acquired by the acquisition unit 41 . For example, when the user terminal 100 corresponding to the telephone number is specified as a target, the notification unit 43 notifies the specified user terminal 100 of the delivery information.

Note that the notification unit 43 does not need to notify all of the delivery information acquired by the acquisition unit 41 . For example, the notification unit 43 notifies at least one of the information regarding the sender of the delivery item, the scheduled delivery date and time of the delivery item, and the location to which the delivery item is delivered. Specifically, the notification unit 43 generates a message describing delivery information by embedding information such as the sender in a predetermined fixed phrase file or the like. Then, the notification unit 43 notifies the user terminal 100 of the generated message in a transmittable manner. Specifically, the notification unit 43 notifies the user terminal 100 of the delivery information by transmitting a message using SMS.

Also, the notification unit 43 may notify the user terminal 100 that has received the notification in a manner in which the user can reply with various requests. For example, the notification unit 43 notifies the user in such a manner that the user can reply to change the date and time of delivery, the location of the delivery destination, and the like.

Further, when a related target that is related to the delivery destination is specified, the notification unit 43 may notify the related target specified by the specifying unit 42 of the delivery information acquired by the acquisition unit 41. good. Specifically, the notification unit 43 may notify the delivery information to the user terminal 100 used by the family of the user who is the delivery destination or by a related person living together with the user.

The date and time setting unit 44 sets the delivery date and time of items to be delivered to the same delivery destination to the date and time received from the user U corresponding to the delivery destination. For example, when the user U selects the messages M1 and M2 displayed on the user terminal 100, the date and time setting unit 44 provides content for setting the delivery dates and times of the items to be delivered corresponding to the selected messages. Distribute to terminal 100 . Then, when receiving the delivery date and time set by the user U, the date and time setting unit 44 changes the delivery date and time of the parcel for which the delivery date and time are to be set, among the information registered in the delivery information database 32. , the delivery company server 300 is notified of the delivery information ID of the item for which the delivery date and time have been set and the changed delivery date and time.

Further, for example, when the user U selects the message M3 displayed on the user terminal 100, that is, when the user U selects the message for setting the combined delivery, the date and time setting unit 44 selects the message M3 as the target of the combined delivery. Contents for collectively setting the delivery date and time of different deliveries are delivered to the user terminal 100.例文帳に追加Then, when receiving the delivery date and time set by the user U, the date and time setting unit 44 changes the delivery date and time of the packages to be delivered collectively among the information registered in the delivery information database 32, The delivery company server 300 is notified of the delivery information ID of the item for which the delivery date and time have been set and the changed delivery date and time.

Note that, when there are multiple items to be delivered to the same delivery destination, the date and time setting unit 44 sets the delivery dates and times of the multiple items to be delivered according to the setting by the user U corresponding to the delivery destination. You can also set the same date and time. For example, when there are a plurality of delivery items to be delivered to the same delivery destination, the date and time setting unit 44 receives the delivery date and time of the combined delivery from the user U specified as the user corresponding to the delivery destination. Determine whether the condition is accepted. For example, such a condition regarding the delivery date and time of such collective delivery may be registered in the telephone number information database 31 in association with the user ID.

Then, when the date and time setting unit 44 has received from the user U the conditions regarding the delivery date and time of the combined delivery, the date and time setting unit 44 accepts from the user U as the delivery date and time of a plurality of items to be delivered to the same delivery destination. A delivery date and time that satisfies the above conditions may be specified, and the specified delivery date and time may be registered in the delivery information database 32 and registered in the delivery company server 300 .

When there are a plurality of delivery items to be delivered to the same delivery destination, the proposal unit 45 instructs the user corresponding to the delivery destination to set the delivery date and time of the plurality of delivery items to the same date and time. suggest. For example, the proposal unit 45 refers to the delivery information database 32 and searches for a plurality of delivery items that are delivered to the same delivery destination and have different delivery dates. Then, when a plurality of delivery items to be delivered to the same delivery destination and having different delivery dates and times are registered in the delivery information database 32, the proposal unit 45 performs collective delivery. A proposal to that effect is transmitted to the user terminal 100 .

Note that the proposing unit 45 specifies delivery items with overlapping deliverable dates and times among a plurality of delivery items delivered to the same delivery destination as targets for combined delivery, and delivers the specified targets for combined delivery. You may propose to set the date and time to the same date and time. Further, the proposing unit 45 identifies items to be delivered together whose attributes satisfy predetermined conditions, among the plurality of items to be delivered to the same delivery destination, as targets for the combined delivery, and the specified deliveries for the combined delivery. You may propose to set the date and time to the same date and time.

In addition, the proposal unit 45 identifies the delivery item with the latest delivery date among the plurality of delivery items to be combined delivery, and handles the date and time when the specified delivery item can be delivered as the delivery date and time of the combined delivery. You can make suggestions to users. In addition, the proposal unit 45 specifies a delivery date and time for delivery items that satisfy a predetermined attribute among a plurality of delivery items to be combined and delivered, and specifies other delivery items that can be delivered on the specified date and time and the predetermined delivery items. It may be proposed to the corresponding user to set the delivery date and time of the item to be delivered that satisfies the attribute to a specified date and time.

The determination unit 46 determines whether or not the delivery date and time of each item to be delivered has been set so that the delivery date and time of a plurality of items to be delivered to the same delivery destination are the same. More specifically, the determination unit 46 determines whether or not the same delivery date and time are set as the delivery date and time of the deliveries for which the combined delivery is proposed by the proposal unit 45 . Then, when the delivery date and time of the deliveries for which the combined delivery is proposed by the proposal unit 45 are set to the same delivery date and time, the determination unit 46 sets the delivery information ID of the deliveries targeted for the combined delivery and the setting. It is registered in the reward database 33 in association with the user ID of the user U who performed. Note that the determination unit 46 may determine whether or not the same delivery date and time are set for a plurality of items to be delivered to a plurality of users corresponding to the same delivery destination.

If it is determined that the delivery date and time of each delivery item has been set so that the delivery dates and times of a plurality of delivery items with the same delivery destination are the same, the remuneration setting unit 47 sets the delivery destination and the corresponding user. establish a predetermined reward for For example, the remuneration setting unit 47 refers to the remuneration database 33, identifies a set of a user ID and a delivery information ID for which no remuneration points are set, and sets a predetermined remuneration for the identified set. That is, the remuneration setting unit 47 identifies a set of the items to be delivered together and the user who has set the combined delivery, and specifies the items to be delivered together and the use for which the combined delivery is set. Reward points are set for each group with a person. The set reward is provided to the user U, for example, by notifying a reward point management server (not shown) that manages various points by the reward setting unit 47. It will happen.

Note that the remuneration setting unit 47 may set a remuneration according to the number of delivery items for which the delivery date and time are set on the same date and time. In addition, the remuneration setting unit 47 sets a remuneration according to the number of times the delivery date and time of each item to be delivered is set so that the delivery date and time of a plurality of items to be delivered to the same delivery destination are the same. , may be set for the delivery destination and the corresponding user. Further, the remuneration setting unit 47 may set a remuneration according to the date and time set as the delivery date and time of the multiple items to be delivered together. In addition, the remuneration setting unit 47 calculates the delivery date and time of each delivery item from the date and time when the delivery date and time of each delivery item is set so that the delivery dates and times of the multiple items to be delivered together are the same. You may set a reward according to the period until the date and time set as.

In addition, the remuneration setting unit 47 refers to the delivery information database 32, and determines the delivery dates and times of the plurality of delivery items that are the target of the combined delivery and that are different from the multiple delivery items that are the target of the combined delivery. The number of delivery items for which the date and time set as is set as the delivery date and time may be specified, and a reward may be set according to the specified number. In addition, the remuneration setting unit 47 determines the commonality between the date and time preset by the delivery company DC that delivers the multiple items to be delivered together and the date and time set as the delivery date and time for the multiple items to be delivered. You can also set rewards.

[3. Processing procedure]
Next, a procedure of setting processing by the information providing apparatus 10 according to the embodiment will be described with reference to FIG. FIG. 6 is a flowchart illustrating an example of the flow of setting processing according to the embodiment. As shown in FIG. 6, the information providing apparatus 10 determines whether there are a plurality of items to be delivered to the same delivery destination (step S101), and if not (step S101: No), Step S101 is executed again. On the other hand, if there are a plurality of delivery items to be delivered to the same delivery destination (step S101: Yes), the information providing apparatus 10 notifies the users corresponding to the delivery destinations of the plurality of delivery items. A delivery proposal is made (step S102).

Subsequently, the information providing apparatus 10 determines whether or not setting for collective delivery has been performed (step S103). The delivery date and time set as the delivery date and time are notified to the corresponding delivery company (step S104), and a predetermined remuneration is set for the user who has set the combined delivery (step S105), and the process ends. On the other hand, if the collective delivery setting has not been performed (step S103: No), the information providing apparatus 10 ends the process without setting the remuneration or the like.

[4. Modification]
The information providing device 10 described above may be implemented in various different forms other than the above embodiment. Therefore, another embodiment of the information providing device 10 will be described below.

[4-1. Type of identification information]
In the above embodiment, an example was explained in which the information providing apparatus 10 identifies the user terminal 100 based on the information about the correspondence between the telephone number and the user terminal 100 . Here, identification information is not limited to a telephone number. In other words, identification information is information included in order information, information that is commonly sent to each service when ordering products, etc., and information that can identify the target. , may be information other than the telephone number.

For example, the information providing apparatus 10 may use the device ID of the user terminal 100, an email address, or the like as identification information. For example, the telecommunications carrier holds the device ID of the user terminal 100, the mail address given to the user terminal 100, and the correspondence information between the user and the user. Therefore, the information providing apparatus 10 can uniquely identify the user terminal 100 by the device ID or email address by referring to the association information held by the telecommunications carrier. In this case, the order information transmitted from the user terminal 100 to each distributor server 200 includes the device ID of the user terminal 100 and the mail address.

Alternatively, the information providing apparatus 10 may use an account or the like used in a predetermined communication application or the like as identification information. In this case, the information on the association between the account and the user terminal 100 is held by, for example, the service provider that provides the predetermined communication application. The information providing apparatus 10 accesses a server or the like managed by the service provider, or receives the information provided by the service provider and refers to the association information.

In this way, the information providing apparatus 10 can perform the notification process described in the above embodiment even if identification information other than the telephone number is used. That is, the information providing apparatus 10 can perform notification processing using various information transmitted from the user terminal 100 to the distributor server 200, so that processing can be made flexible.

[4-2. Estimation of possibility of user being at home]
The information providing device 10 may estimate the possibility of the user being at home based on the location information acquired by the user terminal 100 using a positioning system or the like, and notify the delivery company DC of the estimated possibility of being at home. . Further, the information providing device 10 may estimate the possibility that the user is at home using information other than the positional information. For example, the information providing apparatus 10 acquires schedule information indicating that the user has registered event information and date and time at a predetermined outing in the schedule service used by the user U. FIG. In such a case, the information providing apparatus 10 estimates, for example, that the possibility of the user being at home at the date and time is relatively low.

Alternatively, the information providing apparatus 10 acquires schedule information indicating that the user has registered the event information and the date and time at home in the schedule service. In this case, the information providing apparatus 10 may estimate, for example, that there is a relatively high possibility that the user will be at home on that date and time. In addition, the information providing device 10 acquires information on the reservation schedule reserved by the user when using a service related to the reservation of at least one of transportation facilities, travel, dining facilities, or accommodation facilities, and uses the acquired information Based on this, the possibility of being at home may be estimated.

Further, the information providing apparatus 10 may acquire information about the communication status of an information device installed in the home of the user, which is an information device used for using services. For example, the information providing apparatus 10 acquires communication status information indicating that short-range communication is being performed between the user terminal 100 carried by the user and an IoT device installed in the user's home. In this case, the information providing apparatus 10 may estimate that the possibility that the user is at home is relatively high at the time the communication status is acquired.

Further, the information providing device 10 may estimate the possibility that the user is at home based on the delivery history information. For example, the information providing apparatus 10 refers to the user's previous stay-at-home history, and acquires information about the time period and day of the week when the user is likely to be at home. Then, the information providing apparatus 10 may estimate whether or not the user is at home at the date and time when the delivery company intends to deliver, in light of past tendencies of the user to be at home.

[4-3. About family]
Here, when there are a plurality of users who reside at the same delivery destination, the information providing apparatus 10 accepts settings for collective delivery of items to be delivered from each user regardless of the destination user. may For example, the information providing apparatus 10 has a first user and a second user who live in the same residence, such as a user having a family relationship, and a delivery item addressed to the first user and a delivery item addressed to the second user. When items to be delivered exist, setting for combined delivery of each item to be delivered may be accepted from the first user, and setting for combined delivery of each item to be delivered may be accepted from the second user. In addition, when the information providing apparatus 10 receives a setting for combined delivery of each item to be delivered from the first user, the information providing apparatus 10 may notify the second user that the combined delivery has been set. Further, the information providing apparatus 10 may set a predetermined remuneration not only for the first user who has set the collective delivery, but also for the second user. You can set rewards.

[4-4. others〕
Further, among the processes described in the above embodiments, all or part of the processes described as being automatically performed can be manually performed, and conversely, the processes described as being performed manually can be performed manually. can also be performed automatically by known methods. In addition, information including processing procedures, specific names, various data and parameters shown in the above documents and drawings can be arbitrarily changed unless otherwise specified. For example, the various information shown in each drawing is not limited to the illustrated information.

Also, each component of each device illustrated is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution and integration of each device is not limited to the one shown in the figure, and all or part of them can be functionally or physically distributed and integrated in arbitrary units according to various loads and usage conditions. Can be integrated and configured.

Moreover, each of the embodiments described above can be appropriately combined within a range that does not contradict the processing contents.

[4-5. program〕
Also, the information providing apparatus 10 and the user terminal 100 according to the above-described embodiments are implemented by a computer 1000 configured as shown in FIG. 7, for example. FIG. 7 is a diagram illustrating an example of a hardware configuration; A computer 1000 is connected to an output device 1010 and an input device 1020, and an arithmetic device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected via a bus 1090. have

The arithmetic device 1030 operates based on programs stored in the primary storage device 1040 and the secondary storage device 1050, programs read from the input device 1020, and the like, and executes various processes. The primary storage device 1040 is a memory device such as a RAM that temporarily stores data used by the arithmetic device 1030 for various calculations. The secondary storage device 1050 is a storage device in which data used for various calculations by the arithmetic device 1030 and various databases are registered. It is realized by

The output IF 1060 is an interface for transmitting information to be output to the output device 1010 that outputs various types of information such as a monitor and a printer. It is realized by a connector conforming to a standard such as HDMI (registered trademark) (High Definition Multimedia Interface). Also, the input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, keyboard, scanner, etc., and is realized by, for example, USB.

Note that the input device 1020 includes, for example, optical recording media such as CDs (Compact Discs), DVDs (Digital Versatile Discs), PDs (Phase change rewritable discs), magneto-optical recording media such as MOs (Magneto-Optical discs), and tapes. It may be a device that reads information from a medium, a magnetic recording medium, a semiconductor memory, or the like. Also, the input device 1020 may be an external storage medium such as a USB memory.

Network IF 1080 receives data from other devices via network N and sends the data to arithmetic device 1030, and also transmits data generated by arithmetic device 1030 via network N to other devices.

The arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070 . For example, arithmetic device 1030 loads a program from input device 1020 or secondary storage device 1050 onto primary storage device 1040 and executes the loaded program.

For example, when the computer 1000 functions as the information providing device 10 , the arithmetic device 1030 of the computer 1000 implements the functions of the control unit 40 by executing programs loaded on the primary storage device 1040 .

[5. effect〕
As described above, the information providing apparatus 10 determines whether or not the delivery date and time of each item to be delivered have been set so that the delivery dates and times of a plurality of items to be delivered to the same delivery destination are the same. judge. Then, when it is determined that the delivery date and time of each delivery item has been set so that the delivery dates and times of the plurality of delivery items are the same, the information providing device 10 sets the predetermined delivery date and time for the user U corresponding to the delivery destination. set rewards for That is, since the information providing apparatus 10 sets an incentive for setting collective delivery, it is possible to improve the efficiency of delivery of a plurality of items to be delivered individually.

For example, the information providing apparatus 10 sets a reward according to the number of items to be delivered whose delivery date and time are set to the same date and time. Further, for example, the information providing apparatus 10 may provide a reward according to the number of times the delivery date and time of each delivery item is set so that the delivery date and time of a plurality of delivery items to be delivered to the delivery destination are the same. , for the delivery destination and the corresponding user. Further, for example, the information providing apparatus 10 sets rewards according to the dates and times set as the delivery dates and times of a plurality of items to be delivered. In addition, for example, the information providing apparatus 10 changes the date and time set as the delivery date and time of each delivery item from the date and time when the delivery date and time of each delivery item is set so that the delivery dates and times of the plurality of delivery items are the same. Set rewards according to the period up to. Further, for example, the information providing apparatus 10 sets a reward according to the number of delivery items that are different from the plurality of delivery items and are delivered on the date and time set as the delivery date and time of the plurality of delivery items. do. In addition, for example, the information providing apparatus 10 sets a remuneration according to the commonality between the date and time preset by a delivery company that delivers a plurality of items to be delivered and the date and time set as the delivery date and time for the plurality of items to be delivered.

In this way, the information providing device 10 sets rewards in accordance with various types of information regarding combined delivery. Therefore, the information providing apparatus 10 can give various motivations to the user to set the combined delivery, and as a result of promoting the setting of the combined delivery, it is possible to improve the efficiency of the delivery.

Further, when there are a plurality of delivery items to be delivered to the delivery destination, the information providing apparatus 10 informs the user corresponding to the delivery destination that the delivery date and time of the plurality of delivery items are set to the same date and time. propose against. Then, the information providing apparatus 10 determines whether or not the delivery dates of the plurality of items to be delivered are set to the same date and time as the proposed date and time. Therefore, the information providing apparatus 10 promotes the setting of combined delivery, and as a result, the efficiency of delivery can be improved.

In addition, the information providing apparatus 10 proposes setting the same delivery date and time for delivery items with overlapping deliverable dates among a plurality of delivery items to be delivered to the delivery destination. In addition, the information providing apparatus 10 proposes setting the same delivery date and time for items whose attributes satisfy predetermined conditions among a plurality of items to be delivered to the delivery destination. In addition, the information providing apparatus 10 specifies a delivery item with the latest delivery date among a plurality of delivery items to be delivered to the delivery destination, and sets a plurality of dates and times when the specified delivery item can be delivered. It is proposed to set the delivery date and time of the delivered items. In addition, the information providing apparatus 10 specifies the delivery date and time when the delivery item satisfying a predetermined attribute among the plurality of delivery items can be delivered, and determines whether the other delivery items that can be delivered at the specified date and time and the delivery item that satisfies the predetermined attribute. is set to the specified date and time.

In this way, the information providing apparatus 10 proposes suitable delivery items as targets for combined delivery among multiple delivery items having the same delivery destination. Therefore, the information providing apparatus 10 can make delivery more efficient.

In addition, the information providing apparatus 10 determines whether or not the same delivery date and time are set for a plurality of items to be delivered to a plurality of users corresponding to the same delivery destination. Therefore, the information providing apparatus 10 can combine and deliver a plurality of items to be delivered to family members living in the same residence, thereby improving the efficiency of delivery.

Further, the information providing apparatus 10 sets the delivery date and time of the item to be delivered to the same delivery destination to the date and time received from the user corresponding to the delivery destination. For this reason, the information providing apparatus 10 can realize the setting of collective delivery.

In addition, when there are a plurality of delivery items to be delivered to the same delivery destination, the information providing apparatus 10 sets the delivery dates and times of the plurality of delivery items according to the setting by the user corresponding to the delivery destination. set to the same date and time. Therefore, the information providing apparatus 10 can collectively deliver a plurality of items to be delivered at the date and time according to the setting of the user, thereby improving the efficiency of delivery.

In addition, the information providing apparatus 10 sets the delivery date and time of each delivery item so that the delivery date and time of a plurality of delivery items to be delivered together are the same, and the delivery date and time of the multiple delivery items to be delivered together are set. It is determined whether or not the item to be delivered has been delivered on the set delivery date and time. Then, the information providing apparatus 10 sets the delivery date and time of each delivery item so that the delivery date and time of the multiple delivery items to be delivered together are the same, and sets the delivery date and time of the multiple delivery items to be delivered together. When the delivery item is delivered on the set delivery date and time, a reward is set for the user corresponding to the delivery destination. Therefore, the information providing apparatus 10 can set the combined delivery and set the reward for the user who has actually received the combined delivery.

As described above, the embodiments of the present application have been described in detail with reference to the drawings, but these are examples, and various modifications and improvements, including the aspects described in the section of the disclosure of the invention, can be made based on the knowledge of those skilled in the art. It is possible to implement the invention in other forms.

Also, the above-mentioned "section, module, unit" can be read as "means" or "circuit". For example, the acquisition unit can be read as acquisition means or an acquisition circuit.

10 information providing device 20 communication unit 30 storage unit 31 telephone number information database 32 delivery information database 33 remuneration database 40 control unit 41 acquisition unit 42 identification unit 43 notification unit 44 date and time setting unit 45 proposal unit 46 determination unit 47 remuneration setting unit 100 use User terminal 200 Distributor server 300 Distributor server

Claims (20)

Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. a judgment unit for judging;
When it is determined that the delivery date and time of each delivery item has been set by the user corresponding to the delivery destination so that the delivery dates and times of the plurality of delivery items are the same, the use corresponding to the delivery destination is performed. a reward setting unit that sets a predetermined reward for a person ;
When there are a plurality of delivery items to be delivered to the delivery destination, a proposal unit that proposes to the user corresponding to the delivery destination that the delivery dates and times of the plurality of delivery items are set to the same date and time. When
has
The proposing unit identifies a delivery item with the latest delivery date among a plurality of delivery items to be delivered to the delivery destination, and sets a date and time when the specified delivery item can be delivered as the delivery date and time of the plurality of delivery items. propose to do
A setting device characterized by: 2. The setting device according to claim 1, wherein the remuneration setting unit sets a remuneration according to the number of delivery items whose delivery dates and times are set on the same date and time. The remuneration setting unit sets a remuneration according to the number of times the delivery date and time of each item to be delivered is set so that the delivery dates and times of the plurality of items to be delivered to the delivery destination are the same. 3. The setting device according to claim 1, wherein the setting is made for a user corresponding to the first. The setting device according to any one of claims 1 to 3, wherein the remuneration setting unit sets a remuneration according to the dates and times set as the delivery dates and times of the plurality of items to be delivered. The remuneration setting unit sets a period from the date and time when the delivery date and time of each delivery item is set to the date and time set as the delivery date and time of each delivery item so that the delivery dates and times of the plurality of delivery items are the same. 5. The setting device according to claim 4, wherein the remuneration is set according to . The remuneration setting unit sets a remuneration according to the number of delivery items different from the plurality of delivery items and delivered on the date and time set as the delivery date and time of the plurality of delivery items. 6. A setting device according to claim 4 or 5. The remuneration setting unit sets a remuneration according to whether or not the dates and times preset by the delivery company that delivers the plurality of items to be delivered are the same as the dates and times set as the delivery dates and times of the plurality of items to be delivered. The setting device according to any one of claims 4 to 6, characterized in that: The determining unit determines whether or not the same delivery dates have been set for a plurality of items to be delivered for which the proposing unit has proposed to set the delivery dates to the same date. The setting device according to any one of claims 1 to 7. 3. The proposal unit proposes setting the same delivery date and time for delivery items that have overlapping deliverable dates and times among a plurality of delivery items to be delivered to the delivery destination. 9. The setting device according to any one of 1 to 8 . 3. The proposal unit proposes setting the same delivery date and time as the delivery date and time of the delivery items whose attributes satisfy predetermined conditions among the plurality of delivery items to be delivered to the delivery destination. 10. The setting device according to any one of 1 to 9 . The proposing unit identifies a delivery date and time when a delivery item satisfying a predetermined attribute among the plurality of delivery items can be delivered, and selects other delivery items that can be delivered on the specified date and time and the delivery item that satisfies the predetermined attribute. 11. The setting device according to any one of claims 1 to 10 , which proposes setting the delivery date and time to the specified date and time. Claims 1 to 11, characterized in that the determination unit determines whether or not delivery dates and times of a plurality of items to be delivered to a plurality of users corresponding to the same delivery destination are set to the same date and time. A setting device according to any one of any one of claims 1 to 12 , further comprising: a date and time setting unit for setting the delivery date and time of items to be delivered to the same delivery destination to the date and time received from the user corresponding to the delivery destination. or a setting device according to one of the preceding claims. When there are a plurality of items to be delivered to the same delivery destination, the date and time setting unit sets the delivery dates and times of the plurality of items to be delivered to the same delivery destination according to the setting by the user corresponding to the delivery destination. 14. The setting device according to claim 13 , wherein the setting is set to the date and time of . The determination unit sets the delivery dates and times of the plurality of delivery items so that the delivery dates and times of the plurality of delivery items are the same, and delivers the plurality of delivery items to the delivery destination at the set delivery dates and times. determines whether it has received
The remuneration setting unit sets the delivery date and time of each delivery item so that the delivery dates and times of the plurality of delivery items are the same, and delivers the plurality of delivery items on the set delivery date and time. 15. The setting device according to any one of claims 1 to 14 , wherein, when it is determined that the destination has received the delivery, a predetermined remuneration is set for the user corresponding to the delivery destination. A setting method executed by a setting device,
Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. a judgment step of judging;
When the user corresponding to the delivery destination sets the delivery date and time of each delivery item so that the delivery dates and times of the plurality of delivery items are the same, a predetermined date for the user corresponding to the delivery destination is set. a reward setting step for setting a reward for
A proposing step of proposing to a user corresponding to the delivery destination that, if there are a plurality of delivery items to be delivered to the delivery destination, the delivery date and time of the plurality of delivery items should be set to the same date and time. When
including
In the proposing step, among the plurality of delivery items to be delivered to the delivery destination, the delivery item having the latest delivery date is specified, and the date and time when the specified delivery item can be delivered is set as the delivery date and time of the plurality of delivery items. propose to do
A setting method characterized by: Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. Judgment procedure for judging,
When it is determined that the delivery date and time of each delivery item has been set by the user corresponding to the delivery destination so that the delivery dates and times of the plurality of delivery items are the same, the use corresponding to the delivery destination is performed. a reward setting procedure for setting a predetermined reward for a person ;
A proposal procedure for proposing to a user corresponding to the delivery destination that, when there are multiple delivery items to be delivered to the delivery destination, the delivery date and time of the multiple delivery items are set to the same date and time. When
on the computer, and
In the proposed procedure, among the plurality of delivery items to be delivered to the delivery destination, the delivery item having the latest delivery date is specified, and the date and time when the specified delivery item can be delivered is set as the delivery date and time of the plurality of delivery items. propose to do
A setting program characterized by: Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. a judgment unit for judging;
When it is determined that the delivery date and time of each delivery item has been set by the user corresponding to the delivery destination so that the delivery dates and times of the plurality of delivery items are the same, the use corresponding to the delivery destination is performed. a remuneration setting unit that sets a predetermined remuneration for
has
The determination unit sets the delivery dates and times of the plurality of delivery items so that the delivery dates and times of the plurality of delivery items are the same, and delivers the plurality of delivery items to the delivery destination at the set delivery dates and times. determines whether it has received
The remuneration setting unit sets the delivery date and time of each delivery item so that the delivery dates and times of the plurality of delivery items are the same, and delivers the plurality of delivery items on the set delivery date and time. If it is determined that the destination has received it, set a predetermined reward for the user corresponding to the delivery destination
A setting device characterized by: Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. a judgment step of judging;
When it is determined that the delivery date and time of each delivery item has been set by the user corresponding to the delivery destination so that the delivery dates and times of the plurality of delivery items are the same, use corresponding to the delivery destination a reward setting step for setting a predetermined reward for a person;
including
In the determining step, the delivery date and time of each of the plurality of delivery items are set so that the delivery dates and times of the plurality of delivery items are the same, and the plurality of delivery items are delivered to the delivery destination at the set delivery date and time. determines whether it has received
In the remuneration setting step, the delivery dates and times of the plurality of delivery items are set so that the delivery dates and times of the plurality of delivery items are the same, and the plurality of delivery items are delivered on the set delivery dates and times. If it is determined that the destination has received it, set a predetermined reward for the user corresponding to the delivery destination
A setting method characterized by: Whether or not the user corresponding to the delivery destination has set the delivery date and time of each delivery item so that the delivery dates and times of multiple delivery items individually shipped to the same delivery destination are the same. Judgment procedure for judging,
When it is determined that the delivery date and time of each delivery item has been set by the user corresponding to the delivery destination so that the delivery dates and times of the plurality of delivery items are the same, the use corresponding to the delivery destination is performed. a reward setting procedure for setting a predetermined reward for
on the computer, and
In the determination procedure, the delivery date and time of each delivery item is set so that the delivery date and time of the plurality of delivery items are the same, and the plurality of delivery items are delivered to the delivery destination at the set delivery date and time. determines whether it has received
In the remuneration setting procedure, the delivery dates and times of the plurality of delivery items are set so that the delivery dates and times of the plurality of delivery items are the same, and the plurality of delivery items are delivered on the set delivery dates and times. If it is determined that the destination has received it, set a predetermined reward for the user corresponding to the delivery destination
A setting program characterized by:

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