JP6479108B2 - CHANGE DEVICE, CHANGE METHOD, AND CHANGE PROGRAM - Google Patents

Description

  The present invention relates to a change device, a change method, and a change program.

  2. Description of the Related Art Conventionally, electronic commerce that sells products via a network such as an online shopping mall and an auction site is known. In such electronic commerce, when a product is purchased or a successful bid is made, a delivery company that receives a request from an exhibitor who has exhibited the product delivers the product to the user who purchased or sold the product. To do. In the delivery of such products, a technique is known in which the cheapest transportation schedule is selected as the optimum transportation schedule based on the delivery cost and the maintenance cost according to the delivery schedule.

JP 2004-220234 A

  However, the above-described technology may not always realize efficient delivery of merchandise.

  For example, in an online shopping mall, it is assumed that a first store located in a first area and a second store located in a second area sell the same product. In such a case, when a user located in the first area purchases a product from the second store, the second store moves from the second store to the first region even though the same product exists in the first region. Since the product is delivered, it cannot be said that the delivery is efficient.

  The present application has been made in view of the above, and an object thereof is to increase the efficiency of product delivery.

  The changing device according to the present application includes a shipping source where a store that has exhibited a product purchased by a user in an online shopping mall in which a plurality of stores individually exhibit the product, and a shipping destination of the product. An acquisition unit to acquire, and a change unit that changes a store to which the product is shipped to a different store when the shipping source and the shipping destination satisfy a predetermined condition.

  According to one aspect of the embodiment, it is possible to increase the efficiency of product delivery.

FIG. 1 is a diagram illustrating an example of an information providing apparatus according to the embodiment. FIG. 2 is a diagram illustrating another example of the information providing apparatus according to the embodiment. FIG. 3 is a diagram illustrating a configuration example of the information providing apparatus according to the embodiment. FIG. 4 is a diagram illustrating an example of a product database according to the embodiment. FIG. 5 is a diagram illustrating an example of a store database according to the embodiment. FIG. 6 is a diagram illustrating an example of a user database according to the embodiment. FIG. 7 is a diagram illustrating an example of an order history database according to the embodiment. FIG. 8 is a flowchart illustrating an example of the flow of change processing according to the embodiment. FIG. 9 is a diagram illustrating an example of a hardware configuration.

  Hereinafter, a mode for implementing a change device, a change method, and a change program according to the present application (hereinafter referred to as “embodiment”) will be described in detail with reference to the drawings. Note that the change device, the change method, and the change program according to the present application are not limited by this embodiment. In the following embodiments, the same portions are denoted by the same reference numerals, and redundant description is omitted.

[1. Example of information providing device)
First, an example of an information providing apparatus 10 that is a changing apparatus according to the embodiment will be described with reference to FIG. FIG. 1 is a diagram illustrating an example of an information providing apparatus according to the embodiment. In FIG. 1, as an example of a change process executed by the information providing apparatus 10 which is an example of a distribution apparatus, a product is shipped when a shipping source and a shipping destination of a product purchased by a user satisfy a predetermined condition. An example of processing for changing a store will be described.

  An information providing apparatus 10 illustrated in FIG. 1 is an information processing apparatus that performs a change process, and is realized by, for example, a server apparatus or a cloud system. For example, the information providing apparatus 10 has a function of providing services related to the online shopping mall to the stores S1 and S2 and the users U1 and U2, and executes the change process as part of the service related to the online shopping mall. .

  The user terminals 100 and 200 (hereinafter may be simply referred to as “user terminals”) are information processing terminals such as PCs (Personal Computers) and smartphones used by the users U1 and U2. For example, the user terminals 100 and 200 can communicate with the information providing apparatus 10 via a network N such as the Internet (for example, see FIG. 3). Although illustration in FIG. 1 is omitted, the information providing apparatus 10 may further be able to communicate with an arbitrary number of user terminals.

  Stores S1 and S2 (hereinafter may be collectively referred to as “store S”) receive products U1 and U2 (hereinafter referred to as “users”) through the services of the online shopping mall provided by the information providing apparatus 10. It may be collectively referred to as “U”). More specifically, store S1 is a store that ships products from a base located in region A1, and store S2 is a store that sends products from a base located in region A2.

  Note that the base where the store S ships the product may be the store S itself, or a base different from the store S itself, such as a warehouse where the store S manages the product. For example, the store S1 may be a store where a warehouse for storing and shipping merchandise is located in the area A1, and a sales office that accepts orders for merchandise is located in an area other than the area A1. That is, the location of the store S is a concept that includes not only the location where the store S itself is located, but also the base where the store S ships products, such as the warehouse of the store S.

  For example, the information providing apparatus 10 accepts registration of information (for example, an image, a price, a shipping fee, a stock quantity, etc.) of products sold in the online shopping mall from the store S1 or the store S2. Then, when the information providing apparatus 10 receives a search query for a product from the user U, the information providing device 10 extracts a product corresponding to the search query from the exhibited products, and shows the image, price, etc. of the extracted product Or, the product content that is the content for purchasing the store exhibited by the store S is distributed to the user U.

  In addition, when the user U purchases a product in the store S1 via the product content, the information providing apparatus 10 uses the address to which the product is shipped, the name of the recipient, the delivery method of the product (for example, by air mail). Whether it is a delivery by land or by land) and accepts registration of the desired delivery date and time. In such a case, the information providing apparatus 10 notifies the store S1 where the user U has purchased the product that the product has been purchased and the shipping destination information indicating the shipping destination of the product.

  Note that the information providing apparatus 10 may charge the user U for the fee of the purchased product and provide the product fee to the store S1. In addition, the information providing apparatus 10 may provide the store S1 with a fee that is an amount obtained by subtracting an advertisement fee or a predetermined fee from the product price.

[1-1. Overview of change processing)
Here, in the prior art, when the store S1 and the store S2 exhibit the same product and the user U1 residing in the area A1 purchases the product from the store S2, the same as the area where the user U1 resides. Despite the presence of the product, the product is shipped from the store S2 to the user U1, and it cannot be said that efficient delivery of the product is necessarily realized.

  Therefore, the information providing apparatus 10 executes the following change process. First, the information providing apparatus 10 includes a shipping source from which a store that has exhibited a product purchased by the user U in an online shopping mall in which a plurality of stores individually exhibit the product, a shipping destination of the product, To get. And the information provision apparatus 10 changes the store which ships goods to a different store, when the acquired shipping origin and acquired shipping destination satisfy | fill predetermined conditions. For example, when the shipping source and the shipping destination of the product purchased by the user are not included in a predetermined range, the information providing apparatus 10 purchases the shipping source among the stores where the product is exhibited by the user. The shipping destination of the product and the store included in the predetermined range are specified, and the store to which the product is shipped is changed to the specified store.

[1-2. Example of change processing)
Hereinafter, an example of a change process executed by the information providing apparatus 10 will be described with reference to FIG. In the following description, as shown in FIG. 1A, a user U1 residing in the area A1 purchases a product from the store S2 located in the area A2, and uses it located in the area A1 as a shipping destination. The home of the person U1 is selected. Further, in the following description, as shown in FIG. 1B, a user U2 living in the area A2 purchases a product from the store S1 located in the area A1, and uses it located in the area A2 as a shipping destination. It is assumed that the home of the person U2 is selected.

  For example, the user U1 searches for a product in an online shopping mall service provided by the information providing apparatus 10 and orders a product in the store S2 (step S1). In addition, the user U2 searches for a product in the online shopping mall service provided by the information providing apparatus 10, and orders the same product as the product purchased by the user U1 in the store S1 ( Step S2).

  In such a case, the information providing apparatus 10 determines whether or not the position of each user U and each store S satisfies a predetermined efficiency improvement condition (step S3). For example, in the information providing apparatus 10, among the orders from the user U with respect to the online shopping mall, among the orders that have not yet been shipped, the shipping source and the shipping destination are included in the same region. Identify no orders. More specifically, the information providing apparatus 10 specifies an order in which the distance between the shipping source and the shipping destination exceeds a predetermined threshold among orders that have not yet been shipped. In the example illustrated in FIG. 1, the information providing apparatus 10 specifies an order from the user U1 to the store S2 and an order from the user U2 to the store S1.

  Then, the information providing apparatus 10 determines whether or not the specified order includes a plurality of orders that satisfy a predetermined efficiency improvement condition. For example, in the information providing apparatus 10, the product purchased by the user U1 and the product purchased by the user U2 are the same product, and the product purchased by the user U1 and the product purchased by the user U2 Is determined to be included in the predetermined area and the shipping destination of the product purchased by the user U1 and the shipping source of the product purchased by the user U2 are included in the predetermined area. To do. More specifically, the information providing apparatus 10 includes the address of the user U2 and the user U2 in the same area A1 as the location of the store S1 where the user U2 purchased the product, and the user U2 address and the user. It is determined whether U1 is included in the same area A2 as the location of the store S2 where the product was purchased.

  Here, in the example shown in FIG. 1, the address of the user U1 and the location of the store S1 are included in the same region A1, and the address of the user U2 and the location of the store S2 are included in the same region A2. It is. For this reason, the information providing apparatus 10 determines that the order from the user U1 to the store S2 and the order from the user U2 to the store S1 satisfy a predetermined efficiency improvement condition. Replace the store that ships

  For example, the information providing apparatus 10 notifies the store S1 of the home address of the user U1 and instructs the user U1 to ship the product (step S4). The home address is notified and an instruction is given to ship the product to the user U2 (step S5). That is, the information providing apparatus 10 notifies the store S2 where the user U1 has purchased the product of the shipping destination information (that is, the shipping destination information to the user U2) regarding the product purchased by the user U2. The user U2 notifies the store S1 from which the product is purchased, of the shipping destination information (that is, the shipping destination information to the user U1) regarding the product purchased by the user U1.

  As a result, the store S1 sends the product to the user U1 via the delivery company DC1 that delivers in the area A1 (step S6). As a result, the delivery company DC1 delivers the same product as the product ordered by the user U1 to the store S2 from the store S1 located in the region A1 to the user U1 located in the same region A1. (Step S7).

  Further, the store S2 ships the product to the user U2 via the delivery company DC2 that delivers in the area A2 (step S8). As a result, the delivery company DC2 delivers the same product as the product ordered by the user U2 to the store S1 from the store S2 located in the region A2 to the user U2 located in the same region A2. (Step S9).

  As described above, the information providing apparatus 10 is an order for the same product for each different store S, where the shipping destination of one order and the shipping source of the other order are located in the same region, and the one order If the shipping source of the other and the shipping destination of the other order are located in the same region, the store serving as the shipping source is changed. As a result, as a result of shortening the delivery distance of each product, the information providing apparatus 10 shortens delivery costs such as fuel costs, electricity costs, etc., labor costs, time required for delivery, etc. can do.

[1-3. About other examples of change processing)
In the above-described example, the process of replacing a store where products are shipped when there are a plurality of orders that satisfy a predetermined efficiency condition has been described with reference to FIG. However, the change process according to the embodiment is not limited to this. For example, when the user U1 places an order to the store S2, the information providing apparatus 10 causes the same product to be shipped from the store S1, and instructs the store S2 to ship the product to the store S1. May be.

  Hereinafter, another example of the change process executed by the information providing apparatus 10 will be described with reference to FIG. FIG. 2 is a diagram illustrating another example of the information providing apparatus according to the embodiment. In the following description, as shown in FIG. 2A, a user U1 who lives in the area A1 purchases a product from the store S2 located in the area A2, and uses it located in the area A1 as a shipping destination. The home of the person U1 is selected.

  For example, the user U1 searches for a product in an online shopping mall service provided by the information providing apparatus 10 and orders a product in the store S2 (step S1). In such a case, the information providing apparatus 10 determines whether or not the position of the user U1, the position of each store S, and the inventory of each store S satisfy a predetermined efficiency improvement condition (step S2). For example, the information providing apparatus 10 acquires in advance the shipping source from which each store S ships the product, that is, the location of each store S, the information on the product exhibited by each store S, and the number of stocks.

  The information providing apparatus 10 is included in an area where the location of the store S2 where the product purchased by the user U1 is exhibited and the shipping destination of the product are different as the efficiency condition, and the shipping destination. It is determined whether or not the same product as the product purchased by the user U1 exists in the store S1 having the same area as the stock. And the information provision apparatus 10 changes the store which ships goods from store S2 to store S1, when the order by the user U1 satisfy | fills efficiency conditions.

  For example, the information providing apparatus 10 includes the location of the store S2 in which the product purchased by the user U1 is exhibited in the region A2, and the shipping destination of the product, that is, the home of the user U1 is included in the region A1. Searches for the store S1 whose location is included in the area A1. Then, the information providing apparatus 10 determines whether or not the product purchased by the user U1 from the store S2 is included in the stock of the store S1. If it is determined that the product is included, the product is shipped to the user U1. The store to be changed is changed from store S2 to store S1. That is, when the store S2 that has exhibited the product purchased by the user U1 does not include the shipping source from which the product is shipped and the shipping destination of the product within the predetermined area, the information providing apparatus 10 The store that ships the product from within the predetermined range, specifies another store S1 that exhibits the same product as the product purchased by the user U1, and changes the store that sends the product from the store S2 to the store S1. To do.

  For example, the information providing apparatus 10 notifies the store S1 of the home address of the user U1 and instructs the user U1 to ship the product (step S3). In such a case, store S1 ships goods to user U1 via delivery trader DC1 which delivers in area A1 (step S4). As a result, the delivery company DC1 delivers the same product as the product ordered by the user U1 to the store S2 from the store S1 located in the region A1 to the user U1 located in the same region A1. (Step S5).

  In addition, the information providing apparatus 10 absorbs a change in inventory between stores due to a change of a store that is a shipping source. Therefore, when the store that ships the product is changed from the store S2 to the store S1, the store S2 to the store The product is sent to S1. For example, the information providing apparatus 10 notifies the store S2 of the location of the store S1 and instructs the store S1 to ship the product (step S6). In such a case, the store S2 sends the product to the store S1 via the delivery company DC2 that delivers in the area A2 (step S7). As a result, the delivery company DC2 delivers the same product as the product sent by the store S1 to the user U1 from the store S2 located in the region A2 to the store S1 located in the region A1 (step S8). ). When the change process described above is executed, the product is shipped from the store S1 even though the user U1 orders the product from the store S2, so the delivery cost in the order of the user U1 is shortened. Efficiency can be improved.

  In addition, since the same product as the shipped product is shipped from the store S2 to the store S1, even if the product is shipped from the store S1, the order contents by the user U1 and the fluctuation in the number of stocks in each store S Can be matched. As a result, for example, even if the price at which the store S1 sells the merchandise and the price at which the store S2 sells the merchandise are different, the accounting process according to the actual order contents by the user U1 can be realized. Also, unlike the case of shipping products to the user U, in the delivery for aligning the number of stocks between the stores S, the time limit required for the delivery is compared with the case of delivering to the user U. And is expected to be loose. As a result, for example, the store S2 employs a delivery means that is cheaper but takes more time than shipping products to the user U, packs together with other products, and delivers them later. Delivery can be employed. For this reason, the information provision apparatus 10 can also streamline delivery between stores S.

  For example, when store S1 sells a product for 7000 yen and store S2 sells a product for 5000 yen, user U1 orders the product from store S2, and store S1 ships the product to user U1. Even if it does, goods are replenished to store S1 from store S2. Therefore, in the store S1, there is no loss in merchandise sales. In the store S2, the sold product may be sent to the store S1 instead of the user U1, and the user U1 has 5000 in the store S2. Pay yen. For this reason, the information providing apparatus 10 can improve the delivery efficiency without executing a complicated accounting process associated with the change of the shipping source.

[1-4. (Combination of multiple orders)
In the information providing apparatus 10 described above, when the user U1 orders the store S2 and the user U2 orders the store S1 with respect to the same product, the store of the shipping source is replaced. However, the embodiment is not limited to this. For example, when the user U1 has purchased a plurality of products, the information providing device 10 is a store where the shipping source is included in a predetermined range with the shipping destination of the product purchased by the user U1, A plurality of stores that sell a plurality of products purchased by the user U1 may be specified, and the stores that ship the plurality of products may be changed to a plurality of stores.

  For example, in the information providing apparatus 10, the user U1 purchases the first product and the second product from the store S2, the user U2 purchases the first product from the store S1, and the user U3 who lives in the area A3 The case where the 2nd goods are purchased from store S1 can be considered. In such a case, the information providing apparatus 10 instructs the store S1 to ship the first product and the second product to the user U1, and sends the first product to the user U2 to the store S2. Then, it may be instructed to ship the second product to the user U3.

  Further, for example, the information providing apparatus 10 is a user who purchases the first product and the second product from the store S2 by the user U1 and the first product from the store S1 by the user U1 and lives in the area A3. There may be a case where U3 purchases the second product from the store S3 located in the area A1. In such a case, the information providing apparatus 10 instructs the store S1 to ship the first product to the user U1, sends the first product to the user U2 to the store S2, and stores the second product. The product U may be instructed to be shipped to the user U3, and the store S3 may be instructed to ship the second product to the user U1.

  In addition, when the user U1 purchases the first product and the second product from the store S2, the information providing apparatus 10 has the store of the first product and the store S3 stores the stock of the second product. If so, the store S1 is instructed to ship the first product to the user U1, the store S3 is instructed to ship the second product to the user U1, and the store S2 is The first product may be sent to the store S1, and the second product may be instructed to be sent to the store S3.

  That is, the information providing apparatus 10 specifies information such as the product purchased by the user U, the shipping source of the product, and the shipping destination of the product from the contents of the order of the user U for each store S in the online shopping mall. Then, the information providing apparatus 10 is based on the specified information so that the products ordered by each user U are shipped from the store S set within the predetermined range by the location set by each user U as the shipping destination. An arbitrary efficiency improvement condition may be adopted so as to improve the efficiency of delivery by appropriately combining an arbitrary number of users, an arbitrary number of stores, and an arbitrary number of products.

[1-5. (About shipping destination and shipping source)
Here, the information providing apparatus 10 may specify the shipping source and the shipping destination of the product using an arbitrary method. For example, the information providing apparatus 10 acquires delivery information related to delivery of products in an online shopping mall from a database held by delivery companies DC1 and DC2 (hereinafter collectively referred to as “delivery company DC”), and from the acquired delivery information. The shipping source and the shipping destination may be specified. Further, the information providing apparatus 10 ships not only the home of the user U but also the address selected by the user U as the shipping destination among the addresses specified in advance by the user U, such as the work place and home of the user U. It may be specified as a destination. The information providing apparatus 10 may acquire such shipping destination information when an order is received or may be acquired from delivery information. Moreover, the information provision apparatus 10 may employ | adopt the address of the shipping origin which the shop S registered for every goods as a shipping origin.

[1-6. (About shipping instructions)
In the example described above, the information providing apparatus 10 realizes the change of the store serving as the shipping source by instructing the shipping destination to each store. However, the embodiment is not limited to this. For example, the information providing apparatus 10 may realize the change of the store by notifying the delivery company DC of the change of the shipping destination. Further, when notifying the delivery company of the change of the shipping destination, an order relating to a product that has already been shipped and has not been delivered may be the target of the above-described change processing.

[1-7. About the store)
Here, if the information providing apparatus 10 is a store that has exhibited products in the online shopping mall and is a store that ships products individually, the information source 10 may change the source of the products between arbitrary stores. Each such store may be an economically independent store or a store belonging to the same group. In addition, if the information providing apparatus 10 can specify the shipping source, the shipping destination, and the product from the delivery information of the delivery company DC, for example, between the plurality of stores that exhibit the product in different online shopping malls, for example. You may change the item's listing source.

  In addition, the information providing apparatus 10 may change the shipping source in consideration of evaluation in the online shopping mall. More specifically, the information providing apparatus 10 may change the store S that ships the product to a store S that satisfies the evaluation by the user U among the stores that exhibit the product. For example, when the user U1 purchases a product at the store S2, the information providing apparatus 10 has a higher evaluation of the store S1 in the online shopping mall than the store S2, or the evaluation of the store S1 is higher than a predetermined threshold. Only in this case, the store S1 may be used as the shipping source. Such an evaluation may be an average value of evaluations of each user in the online shopping mall, or may be an evaluation by the user U1 serving as a shipping destination.

  Further, the information providing apparatus 10 determines that the store S to which the product is shipped out of the stores in which the product is exhibited has a sales price of the product within a predetermined range from the sales price of the store S where the user U purchased the product. You may change to a store that fits in. For example, the information providing apparatus 10 may change the shipping source only when the sales price of the product in the store S1 and the sales price of the product in the store S2 are within a predetermined range.

[1-8. About product types)
Further, the information providing apparatus 10 changes the store S to which the product is shipped to a store that sells a product that is the same product as the product purchased by the user U and is in the same state as the product purchased by the user U. Also good. For example, when the user U1 purchases a used wristwatch from the store S2, the information providing apparatus 10 searches for the store S that sells a used wristwatch of the same degree from the same area A as the user U1, and uses it. When the store S1 sells used watches of the same degree as the wristwatch purchased by the person, the shipping source may be changed from the store S2 to the store S1. Further, the information providing apparatus 10 provides the user U1 with a product having the same level as the product purchased by the user U from the store S, such as wine of the same production year or wine having the same storage state. If possible, the store S may be switched.

[1-9. Regarding user consent)
Note that the information providing apparatus 10 may execute the above-described change processing only when the permission of the user U is obtained. That is, it is considered that some users U have a need to purchase a product from a favorite store or a trustworthy store. Therefore, the information providing apparatus 10 may notify the change of the shipping source of the product at the time of ordering or delivery after ordering, and obtain permission from the user U. For example, the information providing apparatus 10 notifies the user U of the information on the store to be changed, inquires whether or not to change the shipping source, and the user U agrees to change the shipping source. Only in that case may the shipping origin be changed.

  Further, for example, when receiving an order for a product from the user U, the information providing apparatus 10 displays a check box indicating whether or not to permit the change of the store, and the user U checks the check box. Only orders may be subject to change processing.

[1-10. About incentives
The information providing apparatus 10 may set an incentive for efficient delivery. For example, when the store S to which the product is shipped is changed, the information providing apparatus 10 may set a reward according to the influence on the logistics caused by the change of the store S. For example, as illustrated in FIG. 1, when the information providing apparatus 10 exchanges the store S1 and the store S2 that are shipping sources, the information providing apparatus 10 provides a predetermined incentive for reducing the delivery cost from the delivery company DC and the stores S1 and S2. You may get it.

  Note that the incentive for the above-described change processing, that is, the incentive due to the reduction of the distribution cost, is not only set for the operator who operates the information providing apparatus 10, but for example, to the user who is the shipping destination. Alternatively, it may be set for the store that is the shipping source, the store that was the shipping source, or the like. Moreover, you may return the incentive set with respect to the operator with respect to a user or each store.

  Here, the information providing apparatus 10 may calculate the amount of the incentive by an arbitrary calculation method. For example, the information providing apparatus 10 may calculate the amount of the incentive according to the comparison result between the load applied to the delivery before the change of the store S as the shipping source and the load applied to the delivery after the change. Here, the load on the delivery from the shipping source to the shipping destination of the product may be a load on a delivery company that delivers the product or may be a load on the environment. For example, the load related to delivery (hereinafter referred to as “delivery load”) refers to the distance from the shipping source to the shipping destination, means for delivering (for example, whether it is manpower or a vehicle), warming, etc. Arbitrary loads such as gas emissions, delivery costs such as labor costs associated with delivery, and fuel costs can be adopted. That is, the information providing apparatus 10 may calculate an incentive according to a reduction amount of a delivery load caused by a change of a store serving as a shipping source.

[2. Configuration of information providing device]
Hereinafter, an example of the functional configuration of the information providing apparatus 10 will be described. FIG. 3 is a diagram illustrating a configuration example of the information providing apparatus according to the embodiment. As illustrated in FIG. 3, the information providing apparatus 10 includes a communication unit 20, a storage unit 30, and a control unit 40.

  The communication unit 20 is realized by, for example, a NIC (Network Interface Card). The communication unit 20 is connected to the network N in a wired or wireless manner, and transmits information between the user terminals 100 and 200, the store terminal 300 that is an information processing device used by each store S, and the delivery company terminal 400. Send and receive.

  The storage unit 30 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. The storage unit 30 also stores a product database 31, a store database 32, a user database 33, and an order history database 34 (hereinafter may be collectively referred to as “databases 31 to 34”).

  Hereinafter, an example of information registered in each of the databases 31 to 34 will be described with reference to FIGS. FIG. 4 is a diagram illustrating an example of a product database according to the embodiment. In the example illustrated in FIG. 4, the product database 31 includes items such as “store ID (Identifier)”, “product ID”, “identification information”, “stock information”, “price”, “shipping”, and “status information”. Have In addition to the information shown in FIG. 4, any information related to the product may be registered in the product database 31.

  “Store ID” is an identifier for identifying each store S. Further, the “product ID” is an identifier for identifying a product that each store S exhibits for each product. The “identification information” is an identifier for identifying a product such as a JAN code. “Inventory information” is information indicating the number of items in stock. The “price” is information indicating the selling price of the product. Further, “shipping” is information indicating a fee required for delivery of a product. The “status information” is information indicating the status of the product, and is information indicating whether the product is new or used.

  For example, in the example shown in FIG. 4, the product database 31 includes a store ID “S1”, a product ID “C1”, identification information “B1”, inventory information “15”, price “2600”, shipping cost “500”, and Status information “new” is registered in association with each other. Such information is a product identified by the product ID “C1” in the online shopping mall by the store S indicated by the store ID “S1”, and indicates that the product indicated by the identification information “B1” is being exhibited. Show. In addition, such information includes that the number of the inventory of the product identified by the product ID “C1” is “15”, the selling price is “2600” yen, the shipping cost is “500” yen, Indicates “new”.

  FIG. 5 is a diagram illustrating an example of a store database according to the embodiment. In the example illustrated in FIG. 5, the store database 32 includes items such as “store ID”, “warehouse ID”, “location position”, “product ID”, and “stock quantity”. In the store database 32, arbitrary information related to the store may be registered in addition to the information shown in FIG.

  The “warehouse ID” is an identifier of a facility that is the warehouse of the store S indicated by the associated “store ID”, that is, the store S indicated by the associated “store ID”, from which the product is shipped. Further, the “location” indicates the location of the warehouse indicated by the associated “warehouse ID”, that is, the area where the facility that is the shipping source is located by the store S indicated by the associated “store ID”. .

  For example, in the example illustrated in FIG. 5, store ID “S1”, warehouse ID “M1”, location position “A1”, product ID “C1”, and inventory quantity “5” are registered in association with each other. Such information indicates that the store S indicated by the store ID “S1” is located in the area indicated by the location “A1” as the facility indicated by the warehouse ID “M1” as a shipping source facility. Further, such information indicates that the product indicated by the product ID “C1” is stored in the facility indicated by the warehouse ID “M1”, and the number of stocks is “5”.

  FIG. 6 is a diagram illustrating an example of a user database according to the embodiment. In the example illustrated in FIG. 6, the user database 33 includes items such as “user ID”, “address”, “age”, and “sex”. In the user database 33, in addition to the information shown in FIG. 6, for example, arbitrary information related to the user such as a delivery destination other than the home set by the user may be registered.

  “User ID” is an identifier for identifying a user. The “address” is information indicating the address of the user indicated by the associated “user ID”, that is, the shipping destination. “Age” indicates the age of the user indicated by the associated “user ID”. “Gender” indicates the gender of the user indicated by the associated “user ID”.

  For example, in the example illustrated in FIG. 6, the user ID “U1”, the address “A1”, the age “32”, and the gender “male” are registered in association with each other. Such information indicates that the user U indicated by the user ID “U1” lives in the address “A1”, is “32” years old, and is “male”.

  FIG. 7 is a diagram illustrating an example of an order history database according to the embodiment. In the example illustrated in FIG. 7, the order history database 34 includes items such as “order ID”, “product ID”, “shipping source”, “shipping destination”, and “delivery flag”. In addition to the information shown in FIG. 7, in the order history database 34, arbitrary information related to the purchase history of merchandise in the online shopping mall, that is, the contents of orders by each user U may be registered.

  The “order ID” is an identifier for identifying details of an order made by the user U. The “shipping source” is information indicating the base of each store S that is the shipping source of the product, and is, for example, “warehouse ID” shown in FIG. The “shipping destination” is information indicating the shipping destination of the product, and is, for example, the “user ID” shown in FIG. The “shipping flag” is a flag indicating whether or not the product indicated by the associated “product ID” has been shipped.

  For example, in the example illustrated in FIG. 7, the order ID “D1”, the product ID “C1”, the shipping source “M1”, the shipping destination “U2”, and the delivery flag “0” are registered in association with each other. Such information indicates that the content of the order identified by the order ID “D1” indicates the product indicated by the product ID “C1” from the base indicated by the shipping source “M1” and the user indicated by the shipping destination “U2”. As shown by the delivery flag “0”, it indicates that the product has not been shipped yet.

  Returning to FIG. 3, the description will be continued. The control unit 40 is, for example, a controller, and various programs (an example of a notification program) stored in a storage device inside the information providing apparatus 10 by a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. Is realized by using the RAM as a work area. The control unit 40 is a controller and is realized by an integrated circuit such as an ASIC (Application Specific Integrated Circuit) or an FPGA (Field Programmable Gate Array).

  As illustrated in FIG. 3, the control unit 40 includes a providing unit 41, a receiving unit 42, an obtaining unit 43, a changing unit 44, a notification unit 45, and a reward setting unit 46. The internal configuration of the control unit 40 is not limited to the configuration illustrated in FIG. 3, and may be another configuration as long as the information processing described later is performed.

  The providing unit 41 provides various services related to the online shopping mall. For example, when receiving a search query from the user terminals 100 and 200, the providing unit 41 extracts a product corresponding to the received search query from the product database 31, and generates a search result in which product contents of the extracted products are arranged. . Then, the providing unit 41 distributes the search result to the user terminals 100 and 200.

  The accepting unit 42 accepts orders for products in the online shopping mall from the user terminals 100 and 200. For example, the reception unit 42 authenticates the user U1 via the user terminal 100 when the purchase operation of the product is performed via the user terminal 100, and the user when the authentication is performed. Implement various purchase procedures for products by U1.

  The acquisition unit 43 includes a shipping source from which the store S exhibiting the product purchased by the user U in the online shopping mall in which the plurality of stores S individually exhibit the product, the shipping destination of the product, To get. Moreover, the acquisition part 43 acquires the shipping origin which each store S ships goods.

  For example, the acquisition unit 43 receives an input of a destination from the user U1 and designation of an address registered in the user database 33. In addition, the acquisition unit 43 identifies the warehouse ID of the facility serving as the delivery source from the store database 32 using the product ID of the purchased product as a key, and uses the location indicated by the identified warehouse ID as the shipping source, to the user U1. Is registered in the order history database 34 in association with the designated destination.

  The acquisition unit 43 may acquire the shipping source from the delivery company terminal 400, for example. For example, when the user U purchases a product, the acquisition unit 43 notifies the store S of the order ID related to the purchase of the product and the shipping destination of the product. In such a case, the store S registers the delivery source, the delivery destination, and the order ID in association with the delivery company terminal 400 and requests delivery of the product. And the acquisition part 43 may acquire from which shipping origin the goods which the user U purchased from the delivery company terminal 400 are shipped using order ID notified to the shop S as a key.

  Further, the acquisition unit 43 confirms the shipping status of each product purchased by each user U from the delivery company terminal 400. Then, when the product is shipped, the acquisition unit 43 changes the value of the shipping flag associated with the order ID indicating the order of the product to “1”.

  When the shipping source and the shipping destination satisfy a predetermined condition, the changing unit 44 changes the store S to which the product is shipped to a different store. For example, the changing unit 44 refers to the order history database 34 at a predetermined time interval, and among the orders registered in the order history database 34, orders with a delivery flag value of “0”, that is, before shipping Extract orders. For example, when the shipping source and the shipping destination of the product purchased by the user are not included in a predetermined range, the changing unit 44 has purchased the shipping source among the stores where the product is exhibited by the user. The shipping destination of the product and the store included in the predetermined range are specified, and the store where the product is shipped is changed to the specified store.

  For example, the changing unit 44 selects one order to be processed and specifies the order shipping source and destination from the order history database 34. Then, the changing unit 44 specifies the location of the base serving as the shipping source from the store database 32 and specifies the address of the user serving as the shipping destination from the user database 33. Subsequently, the changing unit 44 determines whether or not the location of the base serving as the shipping source and the address of the user serving as the shipping destination are included in the same region. Then, when the location of the base serving as the shipping source and the address of the user serving as the shipping destination are not included in the same region, the changing unit 44 extracts the order to be processed as the change target.

  Then, the change unit 44 includes, for each order extracted as the change target, the shipping source and the shipping destination are included in the same region, and the same product as the product ordered by each user for each user. Change the store where the product is shipped so that it will be shipped. For example, the changing unit 44 purchases the same product by the first user (for example, the user U1) and the second user (for example, the user U2), and sets the shipping source of the product purchased by the first user. The shipping destination for the product purchased by the second user is included in a predetermined area, and the shipping destination of the product purchased by the first user and the shipping source for the product purchased by the second user are predetermined. If it is included in the area, the store for shipping the product to the first user and the second user is replaced. For example, the changing unit 44 notifies the store S where the first user has purchased the product of the shipping destination information regarding the product purchased by the second user, and the store where the second user has purchased the product. The first user notifies the shipping destination information regarding the product purchased.

  In addition, the changing unit 44 includes within a predetermined area a shipping source from which a first store (for example, the store S2) that has exhibited the product purchased by the user U ships the product and a shipping destination of the product. If not, the store that ships the product from within the predetermined range with the shipping destination is specified, and the second store (for example, store S1) that exhibits the same product as the product purchased by the user U is specified, and the product is The store to be shipped is changed from the first store to the second store. And the change part 44 is made to deliver goods to a 2nd store from a 1st store, when the store which ships goods is changed from a 1st store to a 2nd store.

  Note that the changing unit 44 may execute the above-described processing in consideration of the number of products in stock at each store. For example, the changing unit 44 may change the store from which the product is shipped to another store that has the same product inventory as the product ordered by the user U. Further, for example, when the user U1 has purchased a plurality of products, the changing unit 44 is the store S where the shipping source is included in a predetermined range with the shipping destination of the products purchased by the user U1. Then, a plurality of stores S that sell a plurality of products purchased by the user U1 may be specified, and the stores S that ship the plurality of products may be changed to a plurality of stores S.

  Moreover, the change part 44 may change the store S which ships goods into the store S which evaluation by the user U satisfy | fills a predetermined condition among the stores S which sell goods. Moreover, the change part 44 changes the store S which ships goods into the store in which the sales price of goods is stored in the predetermined range with the sales price of the shop S which the user U purchased goods among the shops S which exhibit goods. You may change to S. Moreover, the change part 44 changes the store S which ships goods into the store S which sells the product which is the same product as the product which the user U purchased, and is the same as the product which the user U purchased. Also good.

  The notification unit 45 notifies the change of the delivery destination. For example, when the store S that ships the product to the user U1 is changed from the store S2 to the store S1, the notification unit 45 sends the product purchased by the user U1 from the store S2 to the store S1 and the user U1. Notifies the shipping destination set by the user and instructs the user U1 to ship the product. In addition, the notification unit 45 instructs the store S2 to ship the product to the store S1 instead of the user U1.

  When the store S to which the product is shipped is changed, the reward setting unit 46 cooperates with a payment server (not shown) that executes various payment processes, and responds to the influence on the logistics caused by the change of the store S. Set reward. For example, when the store S that ships the product to the user U1 is changed from the store S2 to the store S1, the reward setting unit 46, for example, the distance from the base of the store S2 to the shipping destination set by the user U1; A reward for the operator of the online shopping mall may be set from the delivery company DC1 or the delivery company DC2 based on the difference from the base of the store S1 to the shipping destination set by the user U1. The reward setting unit 46 may set rewards according to not only the distance but also various delivery costs.

[3. Processing procedure)
Next, the procedure of change processing by the information providing apparatus 10 according to the embodiment will be described with reference to FIG. FIG. 8 is a flowchart illustrating an example of the flow of change processing according to the embodiment. As shown in FIG. 8, the information providing apparatus 10 acquires a shipping source and a shipping destination of each order (step S101), and a plurality of orders in which the relationship between the user U and the store S satisfies a predetermined efficiency efficiency condition. Is determined (step S102). More specifically, the information providing device 10 replaces each shipping source so that each user U can use each store from a store whose shipping destination is the same area as the shipping destination set by each user U. It is determined whether there are a plurality of orders that can ship the same product as the product ordered by the person U. When there are a plurality of orders that satisfy the efficiency condition (step S102: Yes), the information providing apparatus 10 optimizes the store serving as the shipping source (step S103). For example, the information providing apparatus 10 replaces each order store.

  And the information provision apparatus 10 sets the incentive accompanying the optimization of dispatch (step S104), and complete | finishes a process. On the other hand, when a plurality of orders satisfying the efficiency condition do not exist (step S102: No), the information providing apparatus 10 determines whether there is a transaction in which the store inventory satisfies the predetermined efficiency condition ( Step S105). More specifically, the information providing apparatus 10 is a store that ships products from the same area as the shipping destination, and whether or not there is a store that has the same product inventory as the product purchased by the user U. Determine.

  And when the transaction which satisfy | fills efficiency improvement conditions exists (step S105: Yes), the information provision apparatus 10 optimizes a shipping origin store (step S106), and sets transfer of goods (step S107). For example, when the store S1 has an inventory of the same product as the product ordered by the user U1 from the store S2, the information providing apparatus 10 causes the store S1 to ship the product to the user U1, and the store S2 to the store S1. Have the product shipped. Thereafter, the information providing apparatus 10 executes Step S104. In addition, the information provision apparatus 10 complete | finishes a process, when the transaction which satisfy | fills efficiency improvement conditions does not exist (step S105: No).

[4. (Modification)
The information providing apparatus 10 described above may be implemented in various different forms other than the above embodiment. Therefore, in the following, another embodiment of the information providing apparatus 10 will be described.

[4-1. About Information Providing Device)
In the above-described embodiment, the information providing apparatus 10 that provides services related to the online shopping mall has changed the store S that is the shipping source. However, the embodiment is not limited to this. For example, the information providing apparatus 10 may realize the above-described processing when a server device that provides a service related to an online shopping mall and a change device that executes the above-described change processing operate in cooperation. In such a case, the server device includes the providing unit 41 and the receiving unit 42 illustrated in FIG. 3, and the change device includes the acquisition unit 43, the change unit 44, the notification unit 45, and the reward setting unit 46.

  Moreover, the change process mentioned above is employable in the electronic shopping mall of arbitrary forms. For example, the information providing apparatus 10 may execute the above-described change process in a service in an online shopping mall in which a plurality of stores that individually manage and ship products are collected. In addition, for example, the information providing apparatus 10 is an EC (Electronic Commerce) site that purchases products from the main store from the main store, and introduces other stores that exhibit products from the main store, The above-described change process may also be executed on an EC site having a function called a market place, such as an EC site that accepts orders for other stores.

[4-2. Others]
In addition, among the processes described in the above embodiment, all or part of the processes described as being automatically performed can be performed manually, and conversely, the processes described as being performed manually. All or a part of the above can be automatically performed by a known method. In addition, the processing procedures, specific names, and information including various data and parameters shown in the document and drawings can be arbitrarily changed unless otherwise specified. For example, the various types of information illustrated in each drawing is not limited to the illustrated information.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured.

  In addition, the above-described embodiments can be appropriately combined within a range in which processing contents do not contradict each other.

[4-3. program〕
Further, the information providing apparatus 10 according to the above-described embodiment is realized by a computer 1000 having a configuration as shown in FIG. 9, for example. FIG. 9 is a diagram illustrating an example of a hardware configuration. The computer 1000 is connected to an output device 1010 and an input device 1020, and an arithmetic device 1030, a primary storage device 1040, a secondary storage device 1050, an output IF (Interface) 1060, an input IF 1070, and a network IF 1080 are connected via a bus 1090. Have

  The arithmetic device 1030 operates based on a program stored in the primary storage device 1040 and the secondary storage device 1050, a program read from the input device 1020, and the like, and executes various processes. The primary storage device 1040 is a memory device such as a RAM that temporarily stores data used by the arithmetic device 1030 for various arithmetic operations. The secondary storage device 1050 is a storage device in which data used by the arithmetic device 1030 for various calculations and various databases are registered, such as ROM (Read Only Memory), HDD (Hard Disk Drive), flash memory, and the like. It is realized by.

  The output IF 1060 is an interface for transmitting information to be output to an output device 1010 that outputs various types of information such as a monitor and a printer. For example, USB (Universal Serial Bus), DVI (Digital Visual Interface), This is realized by a standard connector such as HDMI (registered trademark) (High Definition Multimedia Interface). The input IF 1070 is an interface for receiving information from various input devices 1020 such as a mouse, a keyboard, and a scanner, and is realized by, for example, a USB.

  The input device 1020 includes, for example, an optical recording medium such as a CD (Compact Disc), a DVD (Digital Versatile Disc), and a PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), and a tape. It may be a device that reads information from a medium, a magnetic recording medium, a semiconductor memory, or the like. The input device 1020 may be an external storage medium such as a USB memory.

  The network IF 1080 receives data from other devices via the network N and sends the data to the arithmetic device 1030, and transmits data generated by the arithmetic device 1030 to other devices via the network N.

  The arithmetic device 1030 controls the output device 1010 and the input device 1020 via the output IF 1060 and the input IF 1070. For example, the arithmetic device 1030 loads a program from the input device 1020 or the secondary storage device 1050 onto the primary storage device 1040, and executes the loaded program.

  For example, when the computer 1000 functions as the information providing device 10, the arithmetic device 1030 of the computer 1000 implements the function of the control unit 40 by executing a program loaded on the primary storage device 1040.

[5. effect〕
As described above, the information providing apparatus 10 includes a shipping source from which a store S that has exhibited a product purchased by a user U in an online shopping mall in which a plurality of stores S individually exhibit a product, , Get the shipping address of the product. And the information provision apparatus 10 changes the store S which ships goods to the different store S, when a shipping origin and a shipping destination satisfy | fill predetermined conditions. For this reason, since the information provision apparatus 10 implement | achieves the change of the store S of shipping origin which shortens delivery cost, it can improve delivery efficiency.

  In addition, when the shipping source and the shipping destination of the product purchased by the user U are not included in the predetermined range, the information providing apparatus 10 determines that the shipping source is the user among the stores S that exhibit the product. The shipping destination of the product purchased by U and the store S included in the predetermined range are specified, and the store S to which the product is shipped is changed to the specified store S. For this reason, the information providing apparatus 10 can shorten the delivery cost and improve the delivery efficiency.

  In addition, when the user U has purchased a plurality of products, the information providing device 10 is a store S in which the shipping source is included in a predetermined range with the shipping destination of the products purchased by the user U. The plurality of stores S that sell a plurality of products purchased by the user U are specified, and the stores S that ship the plurality of products are changed to the plurality of stores S that are specified. For this reason, even when the user U has purchased a plurality of products, the information providing apparatus 10 ships those products from a plurality of stores S located in the same area as the shipping destination set by the user U. Therefore, it is possible to reduce the delivery cost and improve the delivery efficiency.

  In addition, the information providing apparatus 10 allows the user U1 and the user U2 to purchase the same product, and the shipping source of the product purchased by the user U1 and the shipping destination of the product purchased by the user U2 are in a predetermined area. And the shipping destination of the product purchased by the user U1 and the shipping source of the product purchased by the user U2 are included in a predetermined area, the user U1 and the user U2 The store S to which the product is shipped is replaced. For example, the information providing apparatus 10 notifies the store S2 from which the user U1 has purchased the product of shipping destination information regarding the product purchased by the user U2, and the user U2 has purchased the product from the store S1. The user U1 is notified of shipping destination information regarding the purchased product. For this reason, the information provision apparatus 10 can shorten the delivery cost at the time of delivering goods to the user U1 and the user U2 collectively, and can make delivery more efficient.

  Further, the information providing apparatus 10 further acquires a shipping source from which each store S ships a product. If the store S2 that has exhibited the product purchased by the user U does not include the shipping source from which the product is shipped and the shipping destination of the product within the predetermined area, The store S that ships the product from the shipping destination and within a predetermined range, specifies the store S1 that exhibits the same product as the product purchased by the user U, and changes the store that sends the product from the store S2 to the store S1. change. Then, when the store S to which the product is shipped is changed from the store S2 to the store S1, the information providing apparatus 10 delivers the product from the store S2 to the store S1. For this reason, the information providing apparatus 10 can shorten the delivery cost and improve the delivery efficiency.

  Moreover, the information provision apparatus 10 changes the store S which ships goods into the store S which evaluation by the user U satisfy | fills predetermined conditions among the stores S which sell the goods. Further, the information providing apparatus 10 determines that the store S to which the product is shipped out of the stores S in which the product is exhibited has a sales price of the product that is equal to the sales price of the store S where the user U has purchased the product. Change to a store S that fits inside. Further, the information providing apparatus 10 changes the store S to which the product is shipped to the store S that sells a product that is the same product as the product purchased by the user U and is in the same state as the product purchased by the user U. . For this reason, the information provision apparatus 10 can implement | achieve the change of the store which implement | achieves efficient delivery, without deteriorating the user's U impression.

  Further, when the store S to which the product is shipped is changed, the information providing apparatus 10 sets a reward according to the influence on the physical distribution caused by the change of the store S. For this reason, the information providing apparatus 10 can set an incentive for efficient delivery.

  The embodiment of the present application has been described in detail with reference to the drawings. However, this is an exemplification, and various modifications and improvements are made based on the knowledge of those skilled in the art including the aspects described in the column of the disclosure of the invention. The present invention can be implemented in other forms.

  In addition, the “section (module, unit)” described above can be read as “means” or “circuit”. For example, the acquisition unit can be read as acquisition means or an acquisition circuit.

DESCRIPTION OF SYMBOLS 10 Information provision apparatus 20 Communication part 30 Memory | storage part 31 Goods database 32 Store database 33 User database 34 Order history database 40 Control part 41 Provision part 42 Reception part 43 Acquisition part 44 Change part 45 Notification part 46 Compensation setting part 100,200 use Person terminal 300 store terminal 400 delivery company terminal

Claims (12)

When one of the products is purchased by the user in the online shopping mall in which a plurality of stores individually exhibit the product , each store refers to the storage device in which the shipping source for shipping the product is registered, and the use An acquisition unit that acquires a shipping source from which a store that has exhibited a product purchased by a person ships the product;
When the shipping source and the shipping destination of the product purchased by the user are not included in a predetermined range, the product purchased by the user in the online shopping mall with reference to the storage device A change unit that changes a store that ships a product among the stores that sell the same product to a store that specifies the store that ships the product and the store that ships the product, and identifies the store that ships the product ; A changing device characterized by comprising: In the case where the user has purchased a plurality of products, the changing unit is a store where a shipping source is included in a predetermined range with a shipping destination of the product purchased by the user, There changing device according to claim 1, characterized in that to change the plurality of stores to identify a plurality of stores that sell multiple products purchased, identified a store to route the plurality of items. In the changing unit, the first user and the second user purchase the same product, and the shipping source of the product purchased by the first user and the shipping destination for the product purchased by the second user are predetermined. When the first user and the shipping destination for the product purchased by the first user and the shipping source for the product purchased by the second user are included in the predetermined region, the first user and The change apparatus according to claim 1 or 2, wherein a store for shipping products to the second user is replaced. The change unit notifies a store where the first user has purchased the product of shipping destination information regarding the product purchased by the second user, and the second user has purchased the product. The change device according to claim 3 , wherein information on a shipping destination related to the product purchased by the first user is notified. Before Symbol changing unit, when the sender of the first store that sent goods purchased by the user to ship the product, a shipping destination of the product is not included in the predetermined region, the dispatch A store that ships products from within a predetermined range, identifies a second store that sells the same product as the product purchased by the user, and stores the product from the first store to the store. It changes to a 2nd store. The change apparatus as described in any one of Claims 1-4 characterized by the above-mentioned. The changing unit, when you change the store to ship the product from the first store to the second store, claim, characterized in that to deliver the product from the first store to the second store 5 Change device as described in. The said change part changes the store which ships the said goods into the store which evaluation by a user satisfy | fills predetermined conditions among the stores which exhibit the said goods. The any one of Claims 1-6 characterized by the above-mentioned. Change device described in one. The change unit is configured to change the store where the product is shipped into a store where the sales price of the product is within a predetermined range with the sales price of the store where the user purchased the product among the stores where the product is exhibited. changing device according to any one of claims 1-7, characterized in that to change. The change unit changes the store that ships the product to a store that sells a product that is the same product as the product purchased by the user and is in the same state as the product purchased by the user. The changing device according to any one of claims 1 to 8 . If the store to ship the product by the change unit is changed, one of claims 1-9, characterized in that it comprises a setting unit for setting a compensation corresponding to the impact of the distribution caused by the change of the store The change apparatus as described in any one. A change method executed by a change device,
When one of the products is purchased by the user in the online shopping mall in which a plurality of stores individually exhibit the product , each store refers to the storage device in which the shipping source for shipping the product is registered, and the use An acquisition process in which a store that has exhibited a product purchased by a user acquires a shipping source that ships the product;
When the shipping source and the shipping destination of the product purchased by the user are not included in a predetermined range, the product purchased by the user in the online shopping mall with reference to the storage device A change step of changing a store from which the product is sent out to a store in which the store ships the product among the stores exhibiting the same product, specifying the store included in the predetermined range with the shipping destination, and changing the store to which the product is shipped ; A change method characterized by including. When one of the products is purchased by the user in the online shopping mall in which a plurality of stores individually exhibit the product , each store refers to the storage device in which the shipping source for shipping the product is registered, and the use An acquisition procedure in which the store where the merchandise purchased by the seller exhibits the shipping source from which the merchandise is shipped,
When the shipping source and the shipping destination of the product purchased by the user are not included in a predetermined range, the product purchased by the user in the online shopping mall with reference to the storage device A change procedure in which a store that ships a product among the stores that exhibit the same product specifies a store that is included in a predetermined range with the shipping destination, and changes the store that ships the product to a specified store; Change program to execute.

Images