JP5065337B2 - コンピュータが実行可能なワークフロー・リソース管理システム - Google Patents
コンピュータが実行可能なワークフロー・リソース管理システム Download PDFInfo
- Publication number
- JP5065337B2 JP5065337B2 JP2009137016A JP2009137016A JP5065337B2 JP 5065337 B2 JP5065337 B2 JP 5065337B2 JP 2009137016 A JP2009137016 A JP 2009137016A JP 2009137016 A JP2009137016 A JP 2009137016A JP 5065337 B2 JP5065337 B2 JP 5065337B2
- Authority
- JP
- Japan
- Prior art keywords
- data item
- node
- definitive
- items
- item
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Expired - Lifetime
Links
- 238000000034 method Methods 0.000 claims description 162
- 230000008569 process Effects 0.000 claims description 98
- 230000015654 memory Effects 0.000 claims description 40
- 238000012545 processing Methods 0.000 claims description 8
- 230000002457 bidirectional effect Effects 0.000 claims description 3
- 230000004044 response Effects 0.000 claims description 2
- 238000007726 management method Methods 0.000 description 24
- 238000012217 deletion Methods 0.000 description 16
- 230000037430 deletion Effects 0.000 description 16
- 238000010586 diagram Methods 0.000 description 10
- 238000013500 data storage Methods 0.000 description 4
- 230000008520 organization Effects 0.000 description 4
- 230000000717 retained effect Effects 0.000 description 4
- 238000004590 computer program Methods 0.000 description 3
- 230000005055 memory storage Effects 0.000 description 3
- VTYYLEPIZMXCLO-UHFFFAOYSA-L Calcium carbonate Chemical compound [Ca+2].[O-]C([O-])=O VTYYLEPIZMXCLO-UHFFFAOYSA-L 0.000 description 2
- 238000006243 chemical reaction Methods 0.000 description 2
- 230000001419 dependent effect Effects 0.000 description 2
- 230000006870 function Effects 0.000 description 2
- 230000003287 optical effect Effects 0.000 description 2
- 230000026676 system process Effects 0.000 description 2
- 238000012546 transfer Methods 0.000 description 2
- 230000015572 biosynthetic process Effects 0.000 description 1
- 230000008859 change Effects 0.000 description 1
- 230000003111 delayed effect Effects 0.000 description 1
- 238000012423 maintenance Methods 0.000 description 1
- 238000004064 recycling Methods 0.000 description 1
- 239000004065 semiconductor Substances 0.000 description 1
- 230000003068 static effect Effects 0.000 description 1
Images
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/10—Office automation; Time management
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06311—Scheduling, planning or task assignment for a person or group
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q10/00—Administration; Management
- G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
- G06Q10/063—Operations research, analysis or management
- G06Q10/0631—Resource planning, allocation, distributing or scheduling for enterprises or organisations
- G06Q10/06316—Sequencing of tasks or work
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99931—Database or file accessing
- Y10S707/99932—Access augmentation or optimizing
-
- Y—GENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10—TECHNICAL SUBJECTS COVERED BY FORMER USPC
- Y10S—TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
- Y10S707/00—Data processing: database and file management or data structures
- Y10S707/99941—Database schema or data structure
- Y10S707/99943—Generating database or data structure, e.g. via user interface
Landscapes
- Business, Economics & Management (AREA)
- Human Resources & Organizations (AREA)
- Engineering & Computer Science (AREA)
- Entrepreneurship & Innovation (AREA)
- Strategic Management (AREA)
- Economics (AREA)
- General Physics & Mathematics (AREA)
- Physics & Mathematics (AREA)
- Theoretical Computer Science (AREA)
- Marketing (AREA)
- Operations Research (AREA)
- Quality & Reliability (AREA)
- Tourism & Hospitality (AREA)
- General Business, Economics & Management (AREA)
- Game Theory and Decision Science (AREA)
- Development Economics (AREA)
- Educational Administration (AREA)
- Data Mining & Analysis (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Computer And Data Communications (AREA)
- Debugging And Monitoring (AREA)
Description
ルール「a」302に関係して上述したステップは、プロセス、ノード及びそれ以外のルールに関係するエントリ118、120、162、164、166、168、170、304などの削除マーキング・コラム・エントリを有するすべての他の定義的データ項目にも適用される。
Claims (11)
- 自動化されたワークフロー・システム(15)を制御して作業項目を操作する方法であって、前記自動化されたワークフロー・システムは、コンピュータ・システム(16)と、1又は複数のコンピュータ・ステーション(12)と、前記コンピュータ・システムと前記1又は複数のコンピュータ・ステーションとを接続する双方向データ接続バス(18)とを備えており、前記コンピュータ・システム(16)は、前記1又は複数のコンピュータ・ステーションの中のいずれかにおいて後に実行される作業項目が記憶されているデータベース(14)と、1又は複数のメモリ(90、92、94、96)とを含んでおり、前記コンピュータ・システムは、前記双方向データ接続バスを介して前記コンピュータ・ステーションに未実行の作業項目を通信するよう構成されており、前記方法は、
前記コンピュータ・システムが、前記ワークフロー・システムの動作の少なくとも一部を規定する定義的データ項目を、前記1又は複数のメモリの中の1つに記憶するステップであって、前記定義的データ項目は、前記ワークフロー・システムにおける作業項目を処理するためのステップを規定するプロセス、該プロセスのステップそれぞれに対応する個別の処理タスクを表すノード、前記作業個目が前記ワークフロー・システムにおいてどのように作用するかを示すルール、又は、前記ワークフロー・システムにおける作業項目の順序を示すリストを提供するキューを含んでいる、ステップと、
前記コンピュータ・システムが、前記メモリの1つから前記定義的データ項目を削除することを示す入力された指令に応答して、前記メモリの1つに前記定義的データ項目を一時的に保持し、前記ワークフロー・システムが、削除すべき定義的データ項目に独立であるかどうかを判定するステップであって、前記削除すべき定義的データ項目の使用を必要とする作業項目が所定の量よりも少ないか、又は、他の定義的データ項目が前記削除すべき定義的データ項目にリンク付けされてないことで関連づけられていないことにより前記他の定義的データ項目が前記削除すべき定義的データ項目から独立となった場合に、前記削除すべき定義的データ項目に前記ワークフロー・システムが独立であると判定するステップと、
前記削除すべき定義的データ項目が前記ワークフロー・システムに独立であると判定した場合、前記コンピュータ・システムが、前記削除すべき定義的データ項目を前記メモリの1つから削除するステップと、
を含むことを特徴とする方法。 - 請求項1記載の方法において、
前記定義的データ項目の少なくとも1つが識別子を有しており、
前記識別子を使用する参照により、前記定義的データ項目の前記1つが前記他の定義的データ項目にリンクされ、
前記参照が削除されたときに、前記他の定義的データ項目が前記定義的データ項目の前記1つと独立となることを特徴とする方法。 - 請求項2記載の方法において、前記定義的データ項目の前記1つはノード・テーブルに備えられていることを特徴とする方法。
- 請求項3記載の方法において、前記他の定義的データ項目はプロセス・テーブルに備えられていることを特徴とする方法。
- 請求項2記載の方法において、前記定義的データ項目の前記1つはルール・テーブルに備えられていることを特徴とする方法。
- 請求項5記載の方法において、前記他の定義的データ項目はノード・テーブルに備えられていることを特徴とする方法。
- 請求項2記載の方法において、前記定義的データ項目の前記1つはキュー・テーブルに備えられていることを特徴とする方法。
- 請求項7記載の方法において、前記他の定義的データ項目はノード・テーブルに備えられていることを特徴とする方法。
- 請求項1記載の方法において、前記所定の量は1であることを特徴とする方法。
- 請求項1記載の方法において、前記定義的データ項目は所定の規準を定義し、前記作業項目が前記所定の規準を満足するときには、前記作業項目は前記定義的データ項目の使用を要求することを特徴とする方法。
- 請求項10記載の方法において、前記定義的データ項目はルール・テーブルに備えられていることを特徴とする方法。
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US08/769,298 | 1996-12-18 | ||
US08/769,298 US5940804A (en) | 1996-12-18 | 1996-12-18 | Computer executable workflow resource management system |
Related Parent Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2008101777A Division JP4824718B2 (ja) | 1996-12-18 | 2008-04-09 | コンピュータが実行可能なワークフロー・リソース管理システム |
Related Child Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2011133255A Division JP2011198388A (ja) | 1996-12-18 | 2011-06-15 | コンピュータが実行可能なワークフロー・リソース管理システム |
Publications (2)
Publication Number | Publication Date |
---|---|
JP2009238237A JP2009238237A (ja) | 2009-10-15 |
JP5065337B2 true JP5065337B2 (ja) | 2012-10-31 |
Family
ID=25085054
Family Applications (4)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP52799698A Expired - Lifetime JP4824148B2 (ja) | 1996-12-18 | 1997-12-18 | コンピュータが実行可能なワークフロー・リソース管理システム |
JP2008101777A Expired - Lifetime JP4824718B2 (ja) | 1996-12-18 | 2008-04-09 | コンピュータが実行可能なワークフロー・リソース管理システム |
JP2009137016A Expired - Lifetime JP5065337B2 (ja) | 1996-12-18 | 2009-06-08 | コンピュータが実行可能なワークフロー・リソース管理システム |
JP2011133255A Ceased JP2011198388A (ja) | 1996-12-18 | 2011-06-15 | コンピュータが実行可能なワークフロー・リソース管理システム |
Family Applications Before (2)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP52799698A Expired - Lifetime JP4824148B2 (ja) | 1996-12-18 | 1997-12-18 | コンピュータが実行可能なワークフロー・リソース管理システム |
JP2008101777A Expired - Lifetime JP4824718B2 (ja) | 1996-12-18 | 2008-04-09 | コンピュータが実行可能なワークフロー・リソース管理システム |
Family Applications After (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
JP2011133255A Ceased JP2011198388A (ja) | 1996-12-18 | 2011-06-15 | コンピュータが実行可能なワークフロー・リソース管理システム |
Country Status (7)
Country | Link |
---|---|
US (1) | US5940804A (ja) |
EP (1) | EP1008021A4 (ja) |
JP (4) | JP4824148B2 (ja) |
AU (1) | AU748280B2 (ja) |
CA (1) | CA2275279C (ja) |
NZ (1) | NZ336797A (ja) |
WO (1) | WO1998027479A2 (ja) |
Families Citing this family (63)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US7031442B1 (en) | 1997-02-10 | 2006-04-18 | Genesys Telecommunications Laboratories, Inc. | Methods and apparatus for personal routing in computer-simulated telephony |
US6480600B1 (en) | 1997-02-10 | 2002-11-12 | Genesys Telecommunications Laboratories, Inc. | Call and data correspondence in a call-in center employing virtual restructuring for computer telephony integrated functionality |
US6104802A (en) | 1997-02-10 | 2000-08-15 | Genesys Telecommunications Laboratories, Inc. | In-band signaling for routing |
US6256651B1 (en) * | 1997-06-20 | 2001-07-03 | Raja Tuli | Time management workflow software |
US6338074B1 (en) * | 1997-07-23 | 2002-01-08 | Filenet Corporation | System for enterprise-wide work flow automation |
US6711611B2 (en) | 1998-09-11 | 2004-03-23 | Genesis Telecommunications Laboratories, Inc. | Method and apparatus for data-linking a mobile knowledge worker to home communication-center infrastructure |
US6985943B2 (en) | 1998-09-11 | 2006-01-10 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for extended management of state and interaction of a remote knowledge worker from a contact center |
USRE46528E1 (en) | 1997-11-14 | 2017-08-29 | Genesys Telecommunications Laboratories, Inc. | Implementation of call-center outbound dialing capability at a telephony network level |
US7907598B2 (en) | 1998-02-17 | 2011-03-15 | Genesys Telecommunication Laboratories, Inc. | Method for implementing and executing communication center routing strategies represented in extensible markup language |
US6332154B2 (en) | 1998-09-11 | 2001-12-18 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for providing media-independent self-help modules within a multimedia communication-center customer interface |
USRE46153E1 (en) | 1998-09-11 | 2016-09-20 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus enabling voice-based management of state and interaction of a remote knowledge worker in a contact center environment |
US7024669B1 (en) * | 1999-02-26 | 2006-04-04 | International Business Machines Corporation | Managing workload within workflow-management-systems |
US7979382B2 (en) | 1999-05-04 | 2011-07-12 | Accenture Global Services Limited | Component based information linking during claim processing |
US7617240B2 (en) * | 1999-05-04 | 2009-11-10 | Accenture Llp | Component based task handling during claim processing |
US7401112B1 (en) | 1999-05-26 | 2008-07-15 | Aspect Communication Corporation | Methods and apparatus for executing a transaction task within a transaction processing system employing symmetric multiprocessors |
US7150000B1 (en) | 1999-08-17 | 2006-12-12 | Nash Controlware, Inc. | Component development with autonomous and compiled components to implement and consume services with components operate in edit and run mode |
US7302430B1 (en) | 1999-08-31 | 2007-11-27 | International Business Machines Corporation | Workflow management system for generating output material based on customer input |
US7028303B2 (en) * | 1999-09-17 | 2006-04-11 | International Business Machines Corporation | Method, system, and program for processing a job in an event driven workflow environment |
US7171373B2 (en) * | 1999-10-21 | 2007-01-30 | International Business Machines Corporation | Database driven workflow management system for generating output material based on customer input |
US7020618B1 (en) * | 1999-10-25 | 2006-03-28 | Ward Richard E | Method and system for customer service process management |
US7929978B2 (en) | 1999-12-01 | 2011-04-19 | Genesys Telecommunications Laboratories, Inc. | Method and apparatus for providing enhanced communication capability for mobile devices on a virtual private network |
US6798413B1 (en) | 1999-12-03 | 2004-09-28 | Dcs, Inc. | Workflow management system |
US7373310B1 (en) | 2000-04-06 | 2008-05-13 | International Business Machines Corporation | Workflow system matrix organization search engine |
US7739325B1 (en) | 2000-04-24 | 2010-06-15 | Aspect Software, Inc. | Apparatus and method for extensible real-time workflows |
US7221377B1 (en) * | 2000-04-24 | 2007-05-22 | Aspect Communications | Apparatus and method for collecting and displaying information in a workflow system |
US6823513B1 (en) * | 2000-04-27 | 2004-11-23 | International Business Machines Corporation | Workflow distribution process granting to operators with assigned activities access to needed computer resources and withdrawing such access upon the completion of the assigned activity |
US7503033B2 (en) | 2000-04-28 | 2009-03-10 | Microsoft Corporation | Model for business workflow processes |
US7467371B1 (en) * | 2000-04-28 | 2008-12-16 | Microsoft Corporation | Binding for business workflow processes |
US7401131B2 (en) * | 2000-05-22 | 2008-07-15 | Verizon Business Global Llc | Method and system for implementing improved containers in a global ecosystem of interrelated services |
US6922685B2 (en) | 2000-05-22 | 2005-07-26 | Mci, Inc. | Method and system for managing partitioned data resources |
US20080300928A1 (en) | 2001-03-30 | 2008-12-04 | Racca Felix G | Publishing and deploying business processes |
JP2003030391A (ja) * | 2001-07-17 | 2003-01-31 | Hitachi Ltd | ワークフローシステムおよびその案件削除方法、並びに該方法に係るプログラム |
US20030187826A1 (en) * | 2002-03-28 | 2003-10-02 | Ontario Corporation | Collection system database architecture |
GB2390446A (en) * | 2002-07-02 | 2004-01-07 | Hewlett Packard Co | Apparatus for analysing electronic representations of business processes |
US7529762B2 (en) * | 2002-08-28 | 2009-05-05 | Hewlett-Packard Development Company, L.P. | Workflow data warehousing |
US20040117277A1 (en) * | 2002-12-16 | 2004-06-17 | Joseph Tagupa | Distributing accounts in a workflow system |
US8126742B2 (en) | 2003-05-09 | 2012-02-28 | Accenture Global Services Limited | Automated assignment of insurable events |
US8396847B2 (en) * | 2003-06-17 | 2013-03-12 | Bank Of America Corporation | System and method to retrieve and analyze data for decision making |
US7213022B2 (en) * | 2004-04-29 | 2007-05-01 | Filenet Corporation | Enterprise content management network-attached system |
JP2006113907A (ja) * | 2004-10-15 | 2006-04-27 | Oki Electric Ind Co Ltd | 金融機関チャネル連携システム、チャネル連携装置及びチャネル制御装置 |
US20060085374A1 (en) * | 2004-10-15 | 2006-04-20 | Filenet Corporation | Automatic records management based on business process management |
US20060085245A1 (en) * | 2004-10-19 | 2006-04-20 | Filenet Corporation | Team collaboration system with business process management and records management |
US8239238B2 (en) * | 2005-03-21 | 2012-08-07 | Microsoft Corporation | Methods and apparatus for encoding a work item type definition |
US8126760B2 (en) * | 2005-03-25 | 2012-02-28 | Microsoft Corporation | Work item tracking system for projects |
US20070088736A1 (en) * | 2005-10-19 | 2007-04-19 | Filenet Corporation | Record authentication and approval transcript |
US10402756B2 (en) * | 2005-10-19 | 2019-09-03 | International Business Machines Corporation | Capturing the result of an approval process/workflow and declaring it a record |
US7933786B2 (en) | 2005-11-01 | 2011-04-26 | Accenture Global Services Limited | Collaborative intelligent task processor for insurance claims |
US9008075B2 (en) | 2005-12-22 | 2015-04-14 | Genesys Telecommunications Laboratories, Inc. | System and methods for improving interaction routing performance |
US7856436B2 (en) * | 2005-12-23 | 2010-12-21 | International Business Machines Corporation | Dynamic holds of record dispositions during record management |
US20070239715A1 (en) * | 2006-04-11 | 2007-10-11 | Filenet Corporation | Managing content objects having multiple applicable retention periods |
US20070250816A1 (en) * | 2006-04-19 | 2007-10-25 | International Business Machines Corporation | Process and method for using real-work statistics for automatically selecting appropriate developer to fix a problem |
US8037029B2 (en) * | 2006-10-10 | 2011-10-11 | International Business Machines Corporation | Automated records management with hold notification and automatic receipts |
US20090112673A1 (en) * | 2007-10-26 | 2009-04-30 | Microsoft Corporation | Rules and workflow process integration |
US8515786B2 (en) | 2008-02-22 | 2013-08-20 | Accenture Global Services Gmbh | Rule generation system adapted for an insurance claim processing system |
US8478769B2 (en) | 2008-02-22 | 2013-07-02 | Accenture Global Services Limited | Conversational question generation system adapted for an insurance claim processing system |
US8413150B2 (en) * | 2009-07-31 | 2013-04-02 | Sap Ag | Systems and methods for data aware workflow change management |
US9128761B1 (en) * | 2011-12-20 | 2015-09-08 | Amazon Technologies, Inc. | Management of computing devices processing workflow stages of resource dependent workflow |
US8656002B1 (en) | 2011-12-20 | 2014-02-18 | Amazon Technologies, Inc. | Managing resource dependent workflows |
US9152460B1 (en) * | 2011-12-20 | 2015-10-06 | Amazon Technologies, Inc. | Management of computing devices processing workflow stages of a resource dependent workflow |
US9152461B1 (en) * | 2011-12-20 | 2015-10-06 | Amazon Technologies, Inc. | Management of computing devices processing workflow stages of a resource dependent workflow |
US8788663B1 (en) | 2011-12-20 | 2014-07-22 | Amazon Technologies, Inc. | Managing resource dependent workflows |
US9158583B1 (en) * | 2011-12-20 | 2015-10-13 | Amazon Technologies, Inc. | Management of computing devices processing workflow stages of a resource dependent workflow |
US10133996B2 (en) * | 2014-04-22 | 2018-11-20 | International Business Machines Corporation | Object lifecycle analysis tool |
Family Cites Families (10)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
EP0100821B1 (en) * | 1982-06-21 | 1990-07-25 | International Business Machines Corporation | Method and apparatus for managing a database |
US5208748A (en) * | 1985-11-18 | 1993-05-04 | Action Technologies, Inc. | Method and apparatus for structuring and managing human communications by explicitly defining the types of communications permitted between participants |
US5182705A (en) * | 1989-08-11 | 1993-01-26 | Itt Corporation | Computer system and method for work management |
US5168444A (en) * | 1989-11-15 | 1992-12-01 | Teknekron Transportation Systems | Shipment system including processing of document images |
US5191525A (en) * | 1990-01-16 | 1993-03-02 | Digital Image Systems, Corporation | System and method for extraction of data from documents for subsequent processing |
US5191522A (en) * | 1990-01-18 | 1993-03-02 | Itt Corporation | Integrated group insurance information processing and reporting system based upon an enterprise-wide data structure |
US5446740A (en) * | 1993-12-17 | 1995-08-29 | Empire Blue Cross/Blue Shield | Method of and apparatus for processing data at a remote workstation |
JPH08221486A (ja) * | 1995-02-16 | 1996-08-30 | Hitachi Ltd | ワークフロー管理システム |
JPH08287157A (ja) * | 1995-04-07 | 1996-11-01 | Hitachi Ltd | 業務プロセス定義方法 |
JPH08329151A (ja) * | 1995-05-31 | 1996-12-13 | Hitachi Ltd | ワークフローシステムの制御方法 |
-
1996
- 1996-12-18 US US08/769,298 patent/US5940804A/en not_active Expired - Lifetime
-
1997
- 1997-12-18 CA CA002275279A patent/CA2275279C/en not_active Expired - Lifetime
- 1997-12-18 EP EP97954682A patent/EP1008021A4/en not_active Ceased
- 1997-12-18 JP JP52799698A patent/JP4824148B2/ja not_active Expired - Lifetime
- 1997-12-18 NZ NZ336797A patent/NZ336797A/en not_active IP Right Cessation
- 1997-12-18 AU AU59573/98A patent/AU748280B2/en not_active Ceased
- 1997-12-18 WO PCT/US1997/023538 patent/WO1998027479A2/en active IP Right Grant
-
2008
- 2008-04-09 JP JP2008101777A patent/JP4824718B2/ja not_active Expired - Lifetime
-
2009
- 2009-06-08 JP JP2009137016A patent/JP5065337B2/ja not_active Expired - Lifetime
-
2011
- 2011-06-15 JP JP2011133255A patent/JP2011198388A/ja not_active Ceased
Also Published As
Publication number | Publication date |
---|---|
JP4824148B2 (ja) | 2011-11-30 |
NZ336797A (en) | 2001-07-27 |
CA2275279A1 (en) | 1998-06-25 |
JP2001507830A (ja) | 2001-06-12 |
JP2009238237A (ja) | 2009-10-15 |
AU5957398A (en) | 1998-07-15 |
JP2008176821A (ja) | 2008-07-31 |
EP1008021A2 (en) | 2000-06-14 |
WO1998027479A3 (en) | 1999-10-21 |
CA2275279C (en) | 2009-12-29 |
JP4824718B2 (ja) | 2011-11-30 |
JP2011198388A (ja) | 2011-10-06 |
WO1998027479A2 (en) | 1998-06-25 |
EP1008021A4 (en) | 2004-04-07 |
US5940804A (en) | 1999-08-17 |
AU748280B2 (en) | 2002-05-30 |
Similar Documents
Publication | Publication Date | Title |
---|---|---|
JP5065337B2 (ja) | コンピュータが実行可能なワークフロー・リソース管理システム | |
JP5113119B2 (ja) | コンピュータが実行可能なワークフロー制御システム | |
US5873086A (en) | Communications control apparatus and client/server computer system | |
JP3649345B2 (ja) | 情報処理システム | |
US9916552B2 (en) | Workflow system and method with skip function | |
US8433601B2 (en) | Workflow system, information processor, and method and program for workflow management | |
EP0841627A2 (en) | Task execution support system | |
US6349320B1 (en) | Computer executable workflow management and control system | |
JP3726903B2 (ja) | 情報処理システムおよび情報処理システムによる作業の流れ管理方法 | |
US6104869A (en) | Method of controlling a work flow system | |
US20030200310A1 (en) | Method of managing operation of computer system | |
JP5820952B1 (ja) | 情報管理装置及びプログラム | |
JP4590240B2 (ja) | 支払代行システム及び支払代行システム用プログラム | |
JP2008135054A (ja) | ワークフロー管理方法及びその実施システム | |
US20030018683A1 (en) | Method, system and program for deleting work flow item | |
JP6118879B2 (ja) | 情報管理装置及びプログラム | |
JP5838284B1 (ja) | 情報管理装置及びプログラム | |
WO2021005686A1 (ja) | 自動連携装置、自動連携方法、および自動連携プログラム | |
JPH10161915A (ja) | 後発ジョブ優先の排他制御を実現するデータ引き継ぎ方法 | |
AU3817802A (en) | Computer executable workflow control system | |
JPH0675705A (ja) | 補助記憶装置のブロック割当て管理方法 | |
JP2004078667A (ja) | 部品情報管理装置および部品情報管理方法、ならびに記録媒体 | |
JPH05282186A (ja) | データベース管理システムの構成方法 | |
JP2002229831A (ja) | 情報更新処理装置、及び順位の指定に基づいて更新処理をコンピュータに行わせるプログラム |
Legal Events
Date | Code | Title | Description |
---|---|---|---|
A621 | Written request for application examination |
Free format text: JAPANESE INTERMEDIATE CODE: A621 Effective date: 20090708 |
|
A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20100705 |
|
A131 | Notification of reasons for refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A131 Effective date: 20100728 |
|
A601 | Written request for extension of time |
Free format text: JAPANESE INTERMEDIATE CODE: A601 Effective date: 20101028 |
|
A602 | Written permission of extension of time |
Free format text: JAPANESE INTERMEDIATE CODE: A602 Effective date: 20101104 |
|
A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20110128 |
|
A02 | Decision of refusal |
Free format text: JAPANESE INTERMEDIATE CODE: A02 Effective date: 20110215 |
|
A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20110615 |
|
A911 | Transfer to examiner for re-examination before appeal (zenchi) |
Free format text: JAPANESE INTERMEDIATE CODE: A911 Effective date: 20110620 |
|
A912 | Re-examination (zenchi) completed and case transferred to appeal board |
Free format text: JAPANESE INTERMEDIATE CODE: A912 Effective date: 20110708 |
|
A521 | Request for written amendment filed |
Free format text: JAPANESE INTERMEDIATE CODE: A523 Effective date: 20120612 |
|
A01 | Written decision to grant a patent or to grant a registration (utility model) |
Free format text: JAPANESE INTERMEDIATE CODE: A01 |
|
A61 | First payment of annual fees (during grant procedure) |
Free format text: JAPANESE INTERMEDIATE CODE: A61 Effective date: 20120809 |
|
R150 | Certificate of patent or registration of utility model |
Free format text: JAPANESE INTERMEDIATE CODE: R150 |
|
FPAY | Renewal fee payment (event date is renewal date of database) |
Free format text: PAYMENT UNTIL: 20150817 Year of fee payment: 3 |
|
R250 | Receipt of annual fees |
Free format text: JAPANESE INTERMEDIATE CODE: R250 |
|
R250 | Receipt of annual fees |
Free format text: JAPANESE INTERMEDIATE CODE: R250 |
|
R250 | Receipt of annual fees |
Free format text: JAPANESE INTERMEDIATE CODE: R250 |
|
EXPY | Cancellation because of completion of term |