JP2007153618A - Transportation information processing method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a cargo receiver to change a cargo receiving place in a transportation information processing method using the Internet. <P>SOLUTION: When a transportation computer system receives "a cargo receiving place changing request" and "delivery identification information " from a computer of the cargo receiver, "selection map information" is transmitted to the computer of the cargo receiver in response to "the cargo receiving place changing request". The computer of the cargo receiver selects a cargo receiving place in the received "selection map information", and transmits "the delivery identification information" to the transportation computer system together with selected "cargo receiving place change selection information". Next, the transportation computer system processes transportation information to transmit "the cargo receiving place change selection information" received to a computer address of a cargo collecting/delivering person in charge associated to "the delivery identification information", when receiving "the delivery identification information" together with "the cargo receiving place change selection information" from the computer of the cargo receiver. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a method for processing transportation information using the Internet, and more particularly, to a method for processing transportation information in which a consignee can change a place for receiving a package.

  With the spread of the Internet, services that accept various transportation service requests such as collection requests and re-delivery requests on the web have appeared (eg https://syuhai.kuronekoyamato.co.jp/) and used the Internet Transportation services are advancing rapidly.

  In developing the transportation service using the Internet, one of the important issues is how to reduce the absence probability of the consignee while improving the convenience of the user who uses the transportation service. A point can be mentioned. If the probability of the absence of the consignee can be reduced, the labor, delivery cost, and storage space of the person in charge of collection / delivery can be reduced by that amount. You can reduce the burden of being late or having to change your circumstances to receive the package.

  In order to solve such a problem, for example, the invention of Patent Document 1 enables a Web server to receive a collection request, a re-delivery request, and a delivery date change request regardless of business hours, and receives these requests. The Web server automatically searches and sends these request information directly to the responsible distribution base server / collection / delivery staff terminal. Further, the Web server sends to the destination e-mail address associated with the collection request information. A system is disclosed that can reduce the probability of absence of consignees by transmitting a desired delivery date and time via the Internet, and enabling a person who receives this to send a delivery date and time change request to a Web server. .

  In addition, the invention of Patent Document 2 is a new package transportation system that can efficiently convey the transportation information to the person in charge of collection and delivery and reduce the probability of absence of the consignee without increasing the burden. When the Web server receives the delivery information transmission request transmitted from the service representative terminal, which is stored in the user DB, the collection / delivery master extracts the delivery information, and the consignee user identification information included in the delivery information The user DB extracts the desired time to receive the package, and the Web server can return the desired time to receive the package to the service representative terminal so that the user (the consignee) A system is disclosed that can be received at the registered desired time of receipt of the package and can reduce the probability of absence of the consignee.

JP 2002-255345 A JP 2003-150869 A

  The present invention relates to a method for processing transportation information using the Internet, and enables the consignee to change the location for receiving the parcel, thereby improving the convenience of the consignee and reducing the probability that the consignee is absent. It is intended to provide a method for processing transportation information.

In order to solve such a problem, the present invention provides means for storing transportation information, means for storing user information, means for storing information of a person in charge of collecting and delivering, and “information on a place selectable as a package receiving place” A method for processing transportation information using a transportation computer system provided with means for accumulating as “selected map information” in association with “basic map information”,
When the transport computer system receives the “package receipt location change request” and the “delivery identification information” from the consignee's computer (corresponding to the delivery destination terminal in the embodiment), a “selected map” is sent in response to the “package receipt location change request”. A first step of transmitting information to the consignee's computer;
When the transport computer system receives from the consignee's computer the “delivery identification information” together with the “delivery identification information” selected based on the “selected map information”, it associates with the “delivery identification information”. The present invention proposes a method for processing transportation information, comprising a second step of transmitting a part or all of the received “package receiving location change selection information” to the address of the person in charge of collecting and delivering goods.

According to the transportation information processing method of the present invention, for example, when a consignee (user) who has received a notice of absence or a delivery schedule and knows the existence of a package addressed to him wishes to change the package receiving location, the transport computer system By sending a “package receipt location change request” and “package receipt location change selection information” to the customer, the package receipt location can be freely changed according to his / her convenience. Therefore, the convenience of the consignee can be further improved, the absence probability can be lowered, and the transportation efficiency can be further increased. Moreover, since the consignee can change the package receiving location by selecting the package receiving location in the selected map information displayed on the screen, the operation is very simple.
In addition, the changed “Purchase Receiving Location Change Selection Information” is immediately sent to the person in charge of collection / delivery, so that the package is delivered to the changed package receiving location in a shorter time, and the consignee receives the package sooner. be able to.

Further, in the above-described method for processing transportation information, in the first step, for example, when the transportation computer system receives a “loading place change request” and “delivery identification information” from the consignee's computer, Based on the “previous package receipt location” associated with the “delivery identification information”, the area of the selected map information to be initially displayed on the screen of the consignee's computer is determined, and the instruction information including the instruction information for displaying the area is included. It can be designed so that “selected map information” can be transmitted to the consignee's computer together with “map screen display information”.
At this time, it is assumed that a convenience store around the home is selected as the baggage receiving place, so a map around the consignee's home that is often selected as the initial baggage receiving place is first displayed on the screen. Then, the consignee can change the package receiving place more easily.

Furthermore, in the transport information processing method, the next step can be inserted before the second step. In other words, when the transport computer system receives the “package receiving location change selection information” from the consignee's computer, the changed computer is changed according to the distance between the location of the package receiving location before the change and the location of the package receiving location after the change. A step of determining the scheduled delivery time and transmitting the determined “scheduled delivery time information” to the consignee's computer can be inserted.
If such a step is provided, the consignee (user) can change the package receiving place after confirming the scheduled delivery time, and can receive the package at a more appropriate place according to his / her convenience.

BEST MODE FOR CARRYING OUT THE INVENTION

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

The network system shown in FIG. 1 is an example of a system for realizing the transport information processing method of the present invention. The transport computer system that plays a central role is a user information database server (hereinafter referred to as “user DB”). 2), a collection / delivery master server (hereinafter referred to as “responsible master”) 3, a map master server (hereinafter referred to as “map master”) 4A, and a package receiving location master server (hereinafter referred to as “package receiving location master”). ) 4B, a collection / delivery master server (hereinafter referred to as “collection / delivery master”) 5, and a package tracking information management server 6 are connected to the Web server 1.
This transport computer system is connected to a distribution base terminal 8 and a collection / delivery staff terminal 9 via a computer network (hereinafter referred to as “network”) 7 and also to a large number of users who use the transport service via the Internet 10. To the user terminal 11 (including the sender user terminal 11 (also referred to as “sender terminal 11A”) and the consignee, that is, the destination user terminal 11 (also referred to as “destination terminal 11B”).

  Each of the above server entities is a program and is stored in one or a plurality of computers, or a plurality of servers are stored in one or a plurality of computers, and the function of each server is a program. Is realized.

As shown in FIG. 2, the Web server 1 includes a user information registration receiving unit, a collection request receiving unit, a delivery schedule notification unit, a delivery date / time change request receiving unit, an absence notification unit, a package receiving location change request receiving unit, and a redelivery request. In addition to receiving means, a homepage (hereinafter referred to as a “(publicity and moral violation) unpublished homepage”) is established on the Web as an interface with the user terminal 11. However, the means provided in the Web server 1 is not limited to these.
Hereinafter, each unit provided in the Web server 1 will be described. The substance of each means is a program, and each means is executed by executing each program.

  Upon receiving the “user information registration request” sent from the user terminal 11 via the Internet 10, the user information registration receiving means responds to this request (not shown for violation of public order and morals) on the homepage “user information registration reception reception” “Screen information” is transmitted to the user terminal 11. In addition to “user information” entered according to the screen and sent from the user terminal 11 (for example, user registration information (in other words, sender information) such as a user's name, telephone number, address, printer model, and IP address), a delivery destination Name, address, address, telephone number, IP address, and other delivery address information, usage history information, complaint history, and other additional information (for example, designated deposit information, family composition, and elderly users). ) Etc.) is received, the function of transmitting this to the user DB 2 is provided.

Upon receiving the “collection request request” sent from the user terminal 11 via the Internet 10, the collection request reception means displays the “collection request screen information” on the homepage (not shown for public order and morals violation) in response to this request. It transmits to the user terminal 11. Then, “collection request information” entered according to the screen and sent from the user terminal 11 (meaning information necessary for the collection request, for example, collection destination information such as address / name / phone number / preferred collection time zone, delivery destination) When receiving address information such as address, delivery name, delivery phone number, delivery address IP address, delivery information such as desired delivery date, product name, size, etc.), it is provided with a function to transmit and store it in the collection / delivery master 5.
Further, when the collection request receiving means receives “collection request information” from the sender terminal 11A via the Internet 10, the “collection request identification information” associated with the telephone number in the received “collection request information” is stored in the user DB2. To search for the IP address of the collection / delivery person in charge terminal 9 associated with the extracted “region identification information in charge”, and search the IP address of the collection / delivery person in charge terminal 9 for “collection request”. It has a function to transmit “information”.
The collection request receiving means also has a function of transmitting the received “collection request information” to the collection / delivery master 5 and storing it.
The “collection request information” can be received on the Web, received by e-mail, or received as data by EDI.

Upon receipt of “delivery schedule notification request information” (information necessary for the delivery schedule notification request) and “delivery identification information” (for example, a slip number), the delivery schedule notification request receiving means collects and delivers this “delivery schedule notification request information”. It has a function of transmitting to the master 5 and setting the transportation case record associated with the “delivery identification information” to a delivery schedule notification waiting status.
"Delivery schedule notification request information" can be included in "collection request information", but "delivery schedule notification request means" is provided separately so that "delivery schedule notification request information" is received independently. It is also possible to design.
The “delivery schedule notification request information” can be received on the Web, received by e-mail, or received as data by EDI.

  The delivery schedule notification means extracts a delivery case record with a delivery schedule notification waiting status that has been newly sent as a result of collation between the transportation information in the collection / delivery master 5 and the package tracking information in the package tracking information management server 6. , To the destination IP address associated with this transportation case record, “desired delivery date and time” in the “collection request information” (scheduled delivery date and time for display), “destination information” (for example, postal code of the destination, address, telephone A “delivery information” including “delivery identification information” (for example, a slip number) and the like.

The delivery date / time change request accepting means receives “delivery date / time change request information” (for example, “desired delivery date / time” (day and time zone) from the delivery destination terminal 11B notified of the delivery date / time by the delivery schedule notifying means via the Internet 10). And “delivery identification information” (for example, a slip number) are transmitted to the collection / delivery master 5 together with the “delivery date change request information”.
Further, the “delivery address or area identification information” associated with the “delivery identification information” is extracted by the collection / delivery master 5, and the collection / delivery person terminal associated with the obtained “delivery address or area identification information” is obtained. 9 is extracted to the master 3 in charge, and the “delivery date change request information” and “delivery identification information” are transmitted to the IP address of the collection / delivery person-in-charge terminal 9.
The delivery date / time change request information can be received on the Web, by e-mail, or as data by EDI. In addition, a screen that prompts entry of necessary information for delivery date change request information may be posted on the homepage.

  When the absence notification means receives “absence information” and “delivery identification information” in which the consignee is absent from the collection / delivery person in charge terminal 9, the IP of the destination terminal 11B associated with the “delivery identification information” The address is extracted by the collection / delivery master 5 to the master 3 and the address and time of the collection / delivery person's visit, the name of the shipper and the name of the collection / delivery person and the mobile phone are sent to the IP address of the destination terminal 11B. It has a function of transmitting “package receipt location change request information (such as the URL of the package receipt location change request reception site)” together with “absence notification information” and “delivery identification information” including a number (address) and the like.

When the redelivery request accepting unit receives the “redelivery request request” sent from the delivery destination terminal 11B via the Internet 10, in response to this request (not shown for violation of public order and morals), the “redelivery request screen” Information "is transmitted to the destination terminal 11B. Then, “Re-delivery request information” (which means information necessary for the re-delivery request, including at least delivery identification information such as a slip number and desired re-delivery date and time) sent from the user terminal 11 according to the screen is received. Then, a function of transmitting to the collection / delivery master 5 is provided.
When the redelivery request accepting unit receives the “redelivery request information” sent from the delivery destination terminal 11B, the “delivery destination information” associated with the “delivery identification information” such as the slip number in the “redelivery request information”. “Address or responsible area identification information” is extracted by the collection / delivery master 5, and the IP address of the collection / delivery person in charge terminal 9 associated with the obtained “delivery address or responsible area identification information” is extracted by the responsible master 3, It has a function of transmitting “re-delivery request information” to an IP address.
The “redelivery request information” can be received on the Web, received by e-mail, or received as data by EDI.

When the package receiving location change request receiving means receives the “package receiving location change request information” and the “delivery identification information” from the delivery destination terminal 11B via the Internet 10, the package receiving location change request receiving screen information is sent to the destination terminal. 11B is provided.
This “package receipt location change request reception screen information” includes at least an input table for directly inputting information (for example, zip code, address, telephone number, store name, etc.) for searching for the package receipt location to be changed. , Includes information that displays a selection button for "Select delivery location by map" on the screen. If you select "Delivery location selection by map" by clicking the selection button, etc., "Request for delivery location selection by map" Is sent to the transport computer system.
“Package receiving location change request information” can be received on the Web, received by e-mail, or received as data by EDI.

  When the package receiving location change request receiving means receives “delivery identification information” together with the “delivery location selection request by map” from the delivery destination terminal 11B, the package currently registered (before change) from the “delivery identification information”. The collection / delivery master 5 to the user DB 2 are searched for the information on the receiving location (address or zip code), and the map master server 4A makes the computer of the consignee computer based on the information (address or zip code) of the received package receiving location. Decide the area of the selected map information to be displayed first on the screen, create “map screen display information” including the command information to display the area on the screen first, and select the “selected map information” together with this “map screen display information” Is transmitted to the destination terminal 11B. By receiving “map screen display information” and “selected map information”, as shown in FIG. 5, for example, the selected map information of a certain region is first displayed on the screen.

Here, “selected map information” refers to “basic map information” as general map information including roads, main building names, and region names, and “locations that can be selected as baggage receiving locations (“ package receiving information ”). The “map screen display information” is information including command information for first displaying selected map information of a certain area on the screen.
Further, as shown in FIG. 5, the “package receipt location candidate information” is a list of the package receipt location candidates, and each piece of detailed information, that is, the distance (for example, current (before change)) of the package receipt location candidate is registered. It can include information related to package receipt, such as the package receipt location or the straight distance from the center of the screen, business hours, date and time of receipt, expiration date for storage, or size of the package that can be received, as shown in FIG. The list of baggage receiving place candidates is arranged with numbers assigned in order from the closest straight line distance to the registered baggage receiving place (before change), and the straight line distance is shown below the store name. The number is shown on the map as a candidate for a package receiving location.
Baggage receiving place candidates include stores registered in the transport computer system as a baggage handling store in addition to the carrier's service center. For example, various stores such as convenience stores, cleaning stores, stationery stores, and bookstores. Can be assumed.

  In the above example, the region of the selection map information to be displayed first on the screen of the consignee's computer is determined based on the package receipt location before the change (for example, the package receipt location is the center of the screen). However, it is not limited to this. For example, as shown in FIG. 4, regardless of the package receiving location before the change, the range of the package receiving location is narrowed down in a drill-down manner from the address or the postal code, and when the range is narrowed down to a predetermined range, It is also possible to set the area of the selected map information to be initially displayed on the screen based on the center or the baggage receiving place candidate within the range (for example, such that they are the center of the screen).

  Further, the package receiving location change request accepting means receives at least “package receiving location change selection information” (for example, identification information of the package receiving location, location information of the package receiving location, telephone number, etc.) and “delivery identification information” from the delivery destination terminal 11B. ”Is sent to the map master server 4A to send a command to determine the scheduled delivery time after the change according to the distance between the position of the package receiving place before the change and the position of the package receiving place after the change. A function of transmitting the “scheduled delivery time information” and the “confirmation request” of the selected package receiving location to the delivery destination terminal 11B. However, this means is not always necessary.

Furthermore, the package receiving location change request accepting means receives at least “package receiving location change selection information”, “confirmation information” (information including the final confirmation of the changed package receiving location) and “delivery identification information”. Then, the “delivery address or responsible area identification information” associated with the “delivery identification information” is extracted by the collection / delivery master 5, and the pickup / delivery person in charge associated with the obtained “delivery address or responsible area identification information” A function of causing the responsible master 3 to extract the IP address of the terminal 9 and transmitting the “package receipt location change selection information” and “delivery identification information” (for example, a slip number) to the IP address is provided.
In addition, it has a function of transmitting “package receipt location change selection information” and “delivery identification information” (for example, a slip number) to the collection / delivery master 5 and changing the delivery destination of the transportation item record related to “delivery identification information”. .

  The user DB 2 includes means for accumulating information (also referred to as “user information”) regarding users who use the transportation service. Specifically, user information (for example, address, name, telephone number, e-mail address, etc.) sent via the Web server 1 is stored in a database in association with each attribute, and searched according to a search request. It has a function to execute and send the result. For example, the area identification information corresponding to the address of the collection destination or delivery destination registered in advance by the user (code information assigned to each division by dividing the whole country. For example, it can be coded by zip code + subdivision code etc. ), User registration information (namely, sender information) such as user name, phone number information, address information, printer model, IP address, etc., and destination information such as name, address, phone number, IP address "User information" including usage history information, complaint history, and other additional information (eg, specified depositee information, family composition, user is elderly, etc.) are associated with each other in units of user information records Has the ability to save. The distribution base server 8 and the collection / delivery person in charge terminal 9 are accessible to the user DB 2 via the network 7, and the distribution base server 8 and the collection / delivery person in charge terminal 9 have usage history information, complaint history, etc. User information such as additional information can be updated at any time. It can also be accessed from the user terminal 11 via the Internet 10. In the user DB 2, a user can register a plurality of sender information and delivery destination information, and the user can browse registration information of each user in the user DB 2. Further, when the corresponding registration information item is clicked, the registration information is sent to the Web server 1 and can be incorporated into various request information.

The master in charge 3 includes means for storing information on a person in charge of collection / delivery. Specifically, the attribute information (area, location, telephone number, IP address, etc.) of the logistics base (branch office, sales office) and collection / delivery person of the delivery system is stored in a database and searched according to the search request. It has a function to execute and send the result.
In more detail, the master 3 in charge is responsible region identification information (common with the user DB 2), the name of the region in charge, the name of the group, the name of the driver in charge (collection / delivery), the vehicle number, and the vehicle type (for example, refrigeration). “With / without function”, telephone number information of the collection / delivery person in charge terminal 9, and “in charge information” such as the IP address of the collection / delivery person in charge terminal 9 are associated with each other and stored for each unit record. The distribution master server 8 and the collection / delivery person in charge terminal 9 are accessible to the responsible master 3 via the network 7, and the distribution master server 8 and the collection / delivery person in charge terminal 9 are stored by the responsible master 3. The person-in-charge information and its association can be changed at any time. For example, even if a sudden request to collect a large amount of luggage, a driver's poor physical condition, traffic congestion, or a traffic accident, the driver's area in charge must be changed suddenly. When the base server 8 or the collection / delivery person in charge terminal 9 accesses the master 3 and changes the person in charge, the actual person in charge can be reflected in real time.

The map master 4A has “basic map information” in Japan as general map information including roads, main building names, area names, etc., and “information on locations that can be selected as baggage receiving locations” (for example, store names). Store type, address, telephone number, receivable time, regular holiday, receivable merchandise, etc.) in association with each other and stored as “selected map information”.
In the “selected map information”, for example, on the screen of the user terminal 11, a place that can be selected as a baggage receiving place (baggage receiving place candidate) is displayed on the map, and when the baggage receiving place candidate is clicked on the screen, A function for displaying detailed information, that is, a program can be included.
As shown in FIG. 5, the package receiving location candidates are displayed as a list of package receiving location candidates, and distances (for example, currently registered (before change) packages) are displayed for each package receiving location candidate. The information regarding the receipt of the package such as the receipt location or the straight line distance from the center of the screen), the business hours, the date and time of receipt, the storage deadline, or the size of the package that can be received can be displayed. At this time, the map master 4A has a function for calculating a straight line distance between the baggage receiving place candidate displayed in the “selected map information” and the baggage receiving place before the change or the center of the screen, and the baggage receiving according to the distance. It is preferable to provide a function for assigning a number to a location candidate, a function for indicating the number as a package receiving location candidate on a map, and a function for arranging the package receiving location candidates in numerical order.
The map master 4A also first displays on the screen of the consignee's computer based on the currently registered package receiving location, that is, the information on the package receiving location before the change (for example, zip code), the area range selected by the consignee, and the like. There is also provided means for determining the area of the selected map information to be displayed on and generating “map screen display information” including command information for displaying the area. Specifically, for example, the screen center point is determined in the map of the postal code of the currently registered package receiving location or the region selected by the recipient, for example, the package receiving location before the change is set as the screen center. The center of the screen is determined by selecting a baggage receiving location (package receiving location candidate) that can be selected within a certain range, and the selected map information is displayed so that the screen center point is positioned at the center of the screen. “Map screen display information” including command information can be created. However, it is not limited to this example.
Further, the map master 4A includes a means for calculating the distance between the position of the package receiving place before the change and the position of the package receiving place after the change, and determining the delivery scheduled time after the change according to the calculated distance. ing. At this time, the scheduled delivery time is determined by, for example, “current day”, “next day”, “next day” for each range of distances in advance, and by determining which range the calculated distance is within The time can be determined. However, it is not limited to this example.

The package receiving location master 4B accumulates detailed information of locations registered as package receiving locations (for example, store name, store type, address, telephone number, time available for receipt, regular holidays, goods available for receipt, etc.). Means.
The package receiving location master 4B is connected to the map master 4A, and the detailed information of the receiving location stored in the package receiving location master 4B and the selected map information in the map master 4A are associated with each other. When the registration information of the package receiving location in the location master 4B is added or changed, the information on the package receiving location stored in the map master 4A is added or changed accordingly at any time or periodically. ing.

The collection / delivery master 5 includes means for storing transportation information. Specifically, “collection request information” sent via the Web server 1 (meaning information necessary for the collection request, for example, collection of address (area identification information), name, telephone number, desired collection time zone, etc.) Destination information, delivery address, delivery name, delivery phone number, delivery address information such as delivery address, delivery information such as desired delivery date, product name, size, etc.), "re-delivery request information", "delivery date change request information", “Package receiving location change information”, “Status information” indicating the package status, return information, damage information, lost information, misinformation, etc. “various information” related to transportation (collectively referred to as “transport information”) slip It has a function of accumulating each delivery item in association with “delivery identification information” such as a number and a collection request reception number.
Further, the collection / delivery master 5 uses the package tracking information stored in the package tracking information management server 6 and the “transportation information” stored in the collection / delivery master 5 as “delivery identification information” such as a collection receipt number and a slip number. "As a key, and also has a function of changing the status of a transportation case, that is, a" transportation case record ".
In addition, various calculation and aggregation functions are provided, for example, calculating the distance between the current position of the baggage receiving place and the position of the changed baggage receiving place to determine which range the distance is The means for determining the scheduled delivery date after changing the package receiving location corresponding to the distance can be performed instead of the map master 4A.

  The package tracking information management server 6 confirms the status of each stage from receipt of the package to delivery of the package to the consignee (destination), such as shipping confirmation (departure confirmation), arrival confirmation, delivery completion, etc. Logistics base server 8 and in charge of collection / delivery of information as well as information such as carry-out information, damage information, wrong arrival information, transfer information, return information (these are referred to as “package tracking information”) periodically or in real time A function to store and manage as one record unit in association with delivery identification information such as a slip number and a collection request reception number for each transportation case (each record unit is designated as a “package tracking information record”). "). For example, when a driver in charge of collection / delivery collects a package (product), the driver sends “collected information”, “delivery completion information”, “absence information”, etc. from the collection / delivery person terminal 9 on the spot. It is transmitted to the package tracking information management server 6. Upon receipt of this, the package tracking information management server 6 has a function of changing the status of the “package tracking information record” of the transportation case to “shipping confirmation”, “delivery completed” or “absent”. Also, when there is a “shipping status inquiry request”, it has a function to transmit the accumulated “package tracking information” (preferably only the package tracking information of the package tracking information record whose status is newly updated). Yes.

  The network 7 may be a public line network such as the Internet or a private line network.

The distribution base terminal 8 is a computer installed in a home delivery service base (for example, a branch office, a sales office, a call center, etc.) provided for each home delivery area, and receives the “collection request information” sent via the network 7. "," Redelivery request information "," Delivery date change request information "and" Package receiving location change information "are received and stored, and these" collection request information "," redelivery request information "," delivery date change request information " ”And“ payment receiving place change information ”as they are or after being processed, a function of transmitting them to the collection / delivery person in charge terminal 9 is provided.
In addition, when receiving various types of request information, it also has a function of prompting a notice on the screen such as starting up a special screen saver or blinking the information reception display.
Furthermore, the distribution base server 8 transmits a transmission request for new request information (for example, collection request information, re-delivery request information, and delivery date / time change request information) to the collection / delivery master 5 at the same time when the server is started at the start of business. The distribution base server 8 also has a function of receiving new request information.

The collection / delivery person in charge terminal 9 is a computer that is carried by the collection / delivery person (driver) or installed in the delivery vehicle, and has a function capable of transmitting / receiving information to / from the Web server 1 wirelessly. For example, “collection request information”, “delivery location change information”, “redelivery request information”, “delivery date change request information”, “package receipt location change information”, etc. transmitted from the Web server 1 are received and stored. It can be displayed on the screen.
Simultaneously with the start-up (switch-on) of the terminal, “new request information” (collection request information, delivery location change information, redelivery request information, delivery date / time change request information, and package receiving location change information) to the collection / delivery master 5 ) Transmission request and a function for receiving new request information handled by the collection / delivery person-in-charge terminal 9.
Furthermore, the collection / delivery person-in-charge terminal 9 includes delivery completion information including delivery completion time and delivery identification information, collection completion information including collection completion time and delivery identification information, absence time and delivery identification information. It also has a function of transmitting absence information and the like to the collection / delivery master 5 in association with each other.
Note that a terminal having a call function, a data transmission / reception function, and a function of storing received data can be used. In this case, it is preferable that the call function has a hands-free function, for example, it is possible to make a call safely while driving and to check data on a monitor while making a call. Various functions can be added to the collection / delivery person-in-charge terminal 9. For example, a function that can sort stored data by address, name, etc., a credit card payment function that reads a credit card, a bar code reading function that reads a barcode, a function that transfers data to a nearby printer, or a slip or receipt Printer functions that can print can be added.

  The user terminal 11 includes all of the user's computers connected to the Internet 10, and includes a terminal 11 (also referred to as a “sender terminal 11A”) of a home delivery requester, ie, a consignor, and a destination, ie, a consignee. Of the user's terminal 11 (also referred to as “destination terminal 11B”). The type of the terminal may be a desktop computer, a notebook computer, or a mobile terminal such as a mobile phone.

  Hereinafter, an example of a method for processing transportation information in the present embodiment will be described.

(Registration of user information)
The user can register user information in the user DB 2.
Specifically, the user accesses the “(public notice of public order and morals violations) homepage” on the Web from the user terminal 11 via the Internet 10, and (collection / reissue of public order and morals violations) Click the “delivery acceptance button” to move to the “collection / redelivery acceptance site”. When the “unregistered” button on the top page of the “collection / redelivery acceptance site” is clicked, “user information registration” is performed via the Internet 10 from the user terminal 11 of the user simultaneously with the click. “Request” is transmitted to the Web server 1, and the Web server 1 receiving this request transmits a “user information registration acceptance screen” to the user terminal 11.
When the user fills in the necessary items (for example, address, name, telephone number, e-mail address, etc.) in the entry on the screen and presses the confirmation button, the user terminal 11 sends “user information (for example, address, (Name, phone number, e-mail address, etc.) "is sent, and the Web site receiving this sends user information to the user DB 2, which accumulates the user information and creates a database. Thus, the user can register user information in the user DB 2.
The user registration information can be corrected by accessing the user information registration correction page in the “collection / redelivery acceptance site”. In addition, the usage history of this system is stored in the user DB 2 in association with the registered user information as described above, and when a past usage history is inquired, the user can view the usage history on the Web or the like. The system can be constructed as follows.

(Method for processing collection request information)
When a user who has registered user information accesses the “collection / redelivery reception site”, a “box for prompting the user to enter a phone number (user number) and password” is displayed, so the registered phone number and registered password are displayed. Is input and the “collection acceptance button” is clicked, the “collection acceptance screen” is transmitted from the Web server 1 to the sender terminal 11A of the collection requester.
It is also possible to design so that even a user who has not registered user information can make a collection request by inputting necessary user information.

  In this “collection acceptance screen”, a sender information input field for prompting the input of the sender information (for example, the collection destination information such as address, name, telephone number, desired collection time zone) and the destination information (for example, the delivery address / Along with a destination information input field that prompts you to input a destination name, destination phone number, destination IP address, etc., and a package information input field that prompts you to enter package information (such as product information such as the desired delivery date and time, product name and size) A request button, a slip issue request button, a delivery schedule notification request button, and a delivery completion notification request button are arranged. In addition, when sender information and delivery destination information are registered in the user DB 2, the user completes the input by browsing the registered information in the user DB 2 and clicking on the corresponding part. Can be omitted.

  If the information necessary for receiving the collection in the “collection reception screen” is input and the “collection request button” is clicked, the above-mentioned entry information is transmitted to the Web server 1, and the Web server 1 is required at least for the collection request. It is determined whether or not “collection request information” is included, and if not included, input of necessary items is prompted, and if included, “collection request information” and “delivery identification information” are transmitted to the collection master 5 The user DB 2 is inquired for “additional information” such as “responsible area identification information” and usage history information associated with the received telephone number, and “ The master 3 extracts the “IP address of the pickup / delivery person in charge terminal 9”, and “collection request information” and “additional information” are sent to the extracted “IP address of the pickup / delivery person in charge terminal 9”. To trust.

If the “collection request information” and the “additional information” are transmitted to the collection / delivery person in charge terminal 9 as described above, the collection request information can be quickly and appropriately delivered to an appropriate collection / delivery person. It is possible to respond promptly to other pickup requests. At this time, since it is possible to go to the collection after confirming the “additional information”, even if a complaint history, a problem history, or a special request is included, it is possible to take a high-quality response considering that. .
Further, after the collection / delivery person who has received the “collection request information” confirms the received contents, the “information indicating that the collection request has been accepted” is sent from the collection / delivery person terminal 9 to the Web server 1 or the Web server 1. In addition, the system may be designed so that “the mail with the contents that the person in charge of collection / delivery has received and has received the contents of the collection request” is transmitted from the Web server 1 to the sender terminal 11A when transmitted to the distribution base terminal 8. it can.

(Delivery schedule notification method)
Click the “Delivery schedule notification request button” after entering the required items in the input fields in the “collection reception screen” above, and “Delivery schedule notification request information (for example, delivery identification information such as a slip number or a collection reception number) Is included) "is transmitted to the Web server 1, and the Web server 1 determines whether or not at least information necessary for the delivery schedule notification is included. If not, the Web server 1 prompts input of necessary items. “Delivery schedule notification request information (including delivery identification information such as a slip number or a collection receipt number)” is transmitted to the collection / delivery master 5. Receiving this, the collection / delivery master 5 sets the transportation case record of the transportation case associated with the delivery identification information to the delivery schedule notification waiting status.

The collection / delivery person who has received the above “collection request information” at the collection / delivery person in charge terminal 9 goes to the collection, and the collection / delivery person (driver) who has finished the collection from the collection / delivery person in charge terminal 9 When the “collected information (including slip number)” is transmitted to the package tracking information management server 6, the package tracking information management server 6 that has received this updates the “package tracking information record” of the transportation case to the “shipping confirmation” status. .
The collection / delivery master 5 and the package tracking information management server 6 collate the “transport information” in the collection / delivery master 5 with the “package tracking information” in the package tracking information management server 6 at any time or at predetermined time intervals. 5 is updated from “delivery schedule notification wait status” to “shipping confirmation status”. In this way, when the “transportation case record” in the collection / delivery master 5 has a new “shipping confirmation” status, the Web server 1 sends at least a “slip number” or the like to the destination IP address associated with the transportation case record. “Delivery information (for example, slip number, scheduled delivery time zone, product category, product amount, product name, sender name / address / e-mail address / message, delivery name” including “delivery identification information” and “desired delivery date / time” Etc.) ”is transmitted as“ delivery schedule notification mail (E-mail) ”. At this time, it is preferable to embed a “delivery date change request button” linked to a “delivery date change acceptance page” in the “collection / redelivery acceptance site” in the “delivery schedule notification email”.

  If the “delivery schedule notification e-mail” is transmitted to the delivery destination terminal 11B in this way, the delivery schedule can be notified to the delivery destination only for the transportation case whose shipping status has been confirmed. Nevertheless, the inconvenience of not receiving the package can be eliminated. If the shipping state is not confirmed, for example, in the case of cancellation after receiving a collection request, it is expected that the package will not arrive despite the delivery schedule notification. Note that when entering a delivery schedule notification request, the slip number must be entered in advance by the user who has previously obtained a slip numbered slip (invoice) or using a slip issuing system. This is possible when printing. In other cases, send “delivery schedule notification request information” with “delivery identification information” such as a collection receipt number, or enter the slip number of the slip received at the time of package collection and request a delivery schedule notification. Can be done.

(Delivery date change information processing method)
The delivery destination terminal 11B that has received the “delivery schedule notification mail” can transmit “delivery date change request information” to the Web server 1 via the Internet 10.
Specifically, access the “delivery date change acceptance page” from the “collection / redelivery acceptance site”, or click the “delivery date change request button” in the “delivery schedule notification email” and click “delivery date change” Directly access the “Reception page”, enter the necessary information in this “Delivery date change acceptance screen”, ie “Delivery date change request information (eg delivery identification information such as slip number and desired delivery date and time)” and click the confirmation button Then, this “delivery date / time change request information (for example, including delivery identification information such as a slip number and desired delivery date / time)” is sent to the Web server 1, and the Web server 1 that has received this information is necessary for changing the delivery date and time. If it does not contain information, it prompts the user to enter the necessary information. If it does, the "Delivery date change request information" and "Delivery identification information" The distribution master 5 transmits the information to the distribution master 5 and stores it, inquires of the collection / delivery master 5 about the “responsible area identification information” associated with the “delivery identification information”, and the “collection / delivery” associated with the obtained “responsible area identification information”. An inquiry is made to the responsible master 3 about the “IP address of the person-in-charge terminal 9”, and “delivery date change request information (including delivery identification information, desired delivery date, etc.)” is transmitted to the IP address.
In addition, by including the telephone number of the pickup / delivery person in charge terminal 9 in the “delivery schedule notification email” to be sent to the delivery destination, the recipient who has received this will call the pickup / delivery person in charge terminal 9 directly to deliver It is also possible to make a request to change the date and time. In addition, after the collection / delivery person who has received the “delivery date / time change request information” confirms the received content, “information indicating that the delivery date / time change request has been accepted” is sent from the collection / delivery person terminal 9 to the Web server 1. Alternatively, when it is transmitted to the Web server 1 and the distribution base terminal 8, the “mail with contents that the person in charge of collecting / delivering has received the contents of the delivery date / time change request has been received” is transmitted from the Web server 1 to the destination terminal 11B. It is also possible to design a system.

(How to process redelivery information)
When a user who has registered user information accesses the “collection / redelivery reception site”, a “box for prompting the user to enter a phone number (user number) and password” is displayed, so the registered phone number and registered password are displayed. When “Redelivery acceptance button” is clicked, “Redelivery acceptance screen information” is transmitted from the Web server 1 to the delivery destination terminal 11B.
Even if the “phone number (user number) and password” are not input, if the delivery identification information such as the slip number is input, the “redelivery acceptance screen” is transmitted from the Web server 1 to the delivery destination terminal 11B. It is also possible to design.
Further, it is possible to design so that even a user who has not registered user information can make a re-request by inputting necessary user information.

In the “Re-delivery acceptance screen”, the sender information such as the sender's address, name and phone number, the delivery address information input field such as the delivery address, the name and address, the destination phone number and the destination IP address, and the item name and size of the package The delivery information such as the item information is displayed, and a column prompting the user to input the redelivery request information is displayed. At this time, it is also possible to provide an input field for those who wish to change the delivery address in the “redelivery acceptance screen” (for example, with a comment such as “Click here to change the delivery address”).
Enter necessary information (ie, redelivery request information) in the required items on the “Redelivery acceptance screen” (for example, delivery information such as delivery date / area code / slip number / store code, desired delivery date / time, etc.) When the “redelivery request button” is clicked, the “redelivery request information” is transmitted to the Web server 1, and the Web server 1 determines whether or not it includes necessary information. If it is included, the “redelivery request information” and the “delivery identification information” are transmitted to the collection / delivery master 5 and stored, and the “area identification information” associated with the delivery identification information is collected and delivered. The master 5 is inquired, the “IP address of the collection / delivery person in charge terminal 9” associated with the obtained “regional identification information in charge” is inquired to the master 3 in charge, and the “re-delivery request” is sent to the IP address. To send a broadcast. "
Also, after the collection / delivery person who received the “redelivery request information” confirms the received content, the “information indicating that the redelivery request has been accepted” is sent from the collection / delivery person terminal 9 to the Web server 1 or Web System design so that when sent to the server 1 and the distribution base terminal 8, the “mail with contents that the person in charge of collection / delivery has received and accepted the contents of the redelivery request” is sent from the Web server 1 to the destination terminal 11 B. You can also

  If the “re-delivery request information” is transmitted to the collection / delivery staff terminal 9 as described above, the re-delivery request information can be quickly and properly delivered to the appropriate collection / delivery staff. It is possible to respond quickly to requests. Further, the necessary redelivery request information only needs to include at least delivery identification information such as a slip number and the desired redelivery date and time, which can be further simplified compared to the conventional redelivery request procedure. .

(Processing method for changing package receipt location)
The delivery destination terminal 11 </ b> B can transmit “delivery location change request information” to the Web server 1 via the Internet 10. For example, when the delivery destination terminal 11B receives the above “delivery schedule notification email” or “absence notification email”, the consignee can know the existence of the package (delivery item) addressed to himself / herself. The “delivery location change request information” can be transmitted to the Web server 1.
Specifically, the consignee accesses the “delivery location change reception page” from the “collection / redelivery reception site” using the delivery destination terminal 11B, or “delivery schedule notification mail” or “absence notification mail”. Click on the “Delivery Location Change Request Button” to access the “Delivery Location Change Request Page”. Then, “shipment receipt location change request acceptance screen information” is transmitted from the transport computer system to the delivery destination terminal 11B, and information for searching for the delivery location desired to be changed (eg, zip code, etc.) is displayed on the screen of the delivery destination terminal 11B. An “input button for selecting a delivery location by map” is displayed together with an input table in which addresses, telephone numbers, store names, etc.) can be directly input.
Here, the consignee may enter the necessary information in the input table to create “package receipt location change selection information”, but may enter “delivery identification information” such as a slip number and “delivery location by map” When the “selection selection button” is clicked (selected), “delivery identification information” is transmitted from the delivery destination terminal 11B together with the “delivery location selection request by map” to the transport computer system.

  In the transport computer system that has received the “delivery location selection request by map” and “delivery identification information”, as shown in FIG. 3, the collection / delivery master 5 through the user DB 2 are registered in association with “delivery identification information”. Search the previous package receiving location information (for example, address or postal code), and the map master A displays the consignee's computer screen based on the received “package receiving location information (for example, address or postal code)”. First, the area of the selected map information to be displayed is determined, “map screen display information” including command information for displaying the area is created, and the “selected map information” is sent together with this “map screen display information” to the destination terminal 11B. Send to.

  On the other hand, when the consignee inputs information (for example, a zip code, an address, a telephone number, a store name, etc.) for searching for a package receiving place to be changed into the table, for example, as shown in FIG. “Delivery location selection information” that includes information about the area once it has been narrowed down to a predetermined range by narrowing down the range of the baggage receiving location from the address or postal code, etc., regardless of the package receiving location before the change And “delivery identification information” is transmitted to the carrying computer system. Then, in the transport computer system that has received this, the map master A determines the area of the selected map information to be initially displayed on the screen of the consignee's computer based on the received “delivery location selection information”. “Map screen display information” including command information for displaying the “map screen display information” is transmitted to the destination terminal 11B together with the “map screen display information”.

  Note that the above-mentioned “map screen display information” means that the screen center point is determined in the selected map based on the information (for example, zip code) of the package receiving location currently registered (before change) as described above. For example, the package receiving location before the change is determined to be centered on the screen, or a selectable package receiving location within a certain range (that is, the package receiving location candidate) is determined to be centered on the screen. “Map screen display information” including command information for displaying selected map information so as to be positioned at the center of the screen can be exemplified. However, it is not limited to this example.

Upon receiving the “map screen display information” and the “selected map information” as described above, the delivery destination terminal 11B responds to the screen of the delivery destination terminal 11B according to the command information in the map screen display information, for example, as shown in FIG. "Selected map information" is displayed. That is, a basic map including roads and main buildings is displayed on the screen, and baggage receiving place candidates are displayed on the basic map.
At this time, when one of the baggage receiving place candidates is clicked, the detailed information of the baggage receiving place candidate (for example, identification information of the baggage receiving place, store name, store type, address, telephone number, business hours of each baggage receiving place) , Information regarding receipt of a package such as a date and time of receipt, a storage deadline, or a size of a package that can be received, a confirmation button, and the like.
Further, as shown in FIG. 5, a list of baggage receiving place candidates can be displayed together with a map. At that time, calculate the straight line distance from the currently registered (pre-change) package receiving location or the center of the screen to each package receiving location candidate, and number the baggage receiving location candidates in order of increasing distance, and place them on the map. The number is indicated as the position of the baggage receiving place candidate, and the list of baggage receiving place candidates is arranged in the order of the numbers, and the distance, business hours, date and time of receiving, storage deadline, or receiving is possible for each baggage receiving place candidate Information related to package receipt such as package size can be displayed in units of records, and a confirmation button can be displayed for each record at each package receiving location.
In addition, for example, as shown in FIG. 5, the baggage receiving place candidates are classified for each receivable date and time, and for example, a classification button such as [All stores] [Stores received on the day] [Stores received on the next day] is displayed and selected. It is also possible to display the stores (package receipt location candidates) classified by the received date and time on the map or as a list of package receipt location candidates.

  If the package receipt location you want to change is outside the area displayed on the screen (for example, changing the package receipt location from your home address to your work location), change the map scale as necessary, By scrolling the screen up / down / left / right, it is possible to display on the screen the candidate baggage receiving location candidates to be changed.

At the delivery destination terminal 11B, for example, double-clicking on a baggage receiving place candidate to be changed on the screen to select a baggage receiving place, and select “baggage receiving place change selection information (information of selected baggage receiving place)” and “delivery” When the “identification information” is transmitted to the transport computer system, the map computer 4A receives the information after the change according to the distance between the position of the package receiving place before the change and the position of the package receiving place after the change. The scheduled delivery time (for example, “current day”, “next day”, “next day”) is determined, and a “confirmation request” is transmitted to the destination terminal 11B together with the determined “delivery scheduled time information”. In the destination terminal 11B that has received this, when the “confirmation button” is clicked, “package receipt location change selection information”, “confirmation information” (information indicating that the changed package receipt location has been finally confirmed) and “delivery identification information”. (E.g. slip number) is sent to the transport computer system.
In addition, the scheduled delivery time after the change is, for example, “on the same day” if the carrier is changed to a sales office in the same jurisdiction, “next day” if it is changed to a location other than the same, or outside the jurisdiction. If it is a change, the next day will be determined uniformly, and the delivery schedule after the change will be made according to the distance between the position of the package receiving place before the change and the position of the package receiving place after the change as described above You may not take the method of determining a time. It is also possible to design such that “scheduled delivery time information” together with “confirmation information” (information indicating that the changed package receiving location has been finally confirmed) is not transmitted to the destination terminal 11B.

  In the transport computer system, upon receipt of “package receipt location change selection information (including identification information of package receipt location)”, “confirmation information” and “delivery identification information” (eg slip number), it is associated with the “delivery identification information”. The collected “delivery address or responsible area identification information” is extracted by the collection / delivery master 5, and the IP address of the pickup / delivery person in charge terminal 9 associated with the obtained “delivery address or responsible area identification information” is sent to the responsible master 3. At the same time, “package receipt location change selection information” and “delivery identification information” (for example, slip number) are transmitted to the IP address, and at the same time, “package receipt location change selection information” and “delivery identification information” (for example, slip number) ) Is transmitted to the collection / delivery master 5 and the “delivery destination information” of the transportation item related to the “delivery identification information” is changed.

  The pickup / delivery person in charge (driver) of the pickup / delivery person in charge terminal 9 that has received the “pick-up place change selection information” delivers the package to the corresponding receipt area if the changed receipt area is within the assigned area. If it is outside the area in charge, the necessary information of the package receiving location change information is printed on the sticker from the printer using the collection / delivery staff terminal 9 and is then affixed to the package and then brought back to the distribution base. The package is then transported from the distribution site to another distribution site that is responsible for the changed package receiving location, and the package is received by the pickup / delivery person (driver) who is responsible for the changed package receiving location. Delivered to the place.

(Delivery completion information processing method)
Click the “Delivery Completion Notification Request Button” after entering the required items in the input fields on the “collection acceptance screen” above, and “delivery completion notification request information (for example, delivery identification information such as a slip number or a collection acceptance number) "Include") is transmitted to the Web server 1, and "delivery completion notification request information (including delivery identification information such as a slip number or a collection receipt number)" is transmitted to the collection / delivery master 5 via the Web server 1. Receiving this, the collection / delivery master 5 sets the transportation case record of the transportation case associated with the “delivery identification information” to “delivery completion notification waiting status”.

  When the collection / delivery person (driver) who has finished the delivery transmits “delivery completion information” from the collection / delivery person terminal 9 to the package tracking information management server 6, the package tracking information management server 6 that has received it sends Update the “Package Tracking Information Record” of the transportation case to the “Delivery Completed” status. As a result of collation between the “transportation information” in the collection / delivery master 5 and the “package tracking information” in the package tracking information management server 6, the “delivery completion record” status of the delivery completion notification waiting status newly becomes the “delivery completed” status. The “delivery completion information” including at least the delivery completion time is transmitted to the delivery destination IP address associated with the transportation case record. For example, when Mr. Ko gives a gift to Mr. Tsubaki via Mr. Oto Department Store, the direct collection requester is Mr. O Department Store, but the true sender is Mr. Ko. In such a case, it is preferable to send “Delivery Completion Information” to both Mr. A and B Department Stores, so multiple destination IP addresses of “Delivery Completion Information” should be set in association with one transportation case record. It is preferable that “delivery completion information” can be transmitted to a plurality of terminals.

  In the collection system, delivery date change system, redelivery system, and desired delivery date request system in the above embodiment, each request information is explained to be transmitted only to the collection / delivery person in charge terminal 9, but at the same time the collection It is preferable to transmit to the distribution base terminal 8 having jurisdiction over the delivery staff terminal 9. Not only is each distribution base important in managing the service status of the jurisdiction, but if the collection / delivery person in charge terminal 9 cannot receive data, the distribution base terminal 8 can once store and receive the data. It is also possible to transmit data to the collection / delivery person-in-charge terminal 9.

The transmission and reception of various types of information in the above description is not limited to Web or e-mail, but can be transmitted and received as data digitized by EDI (Electronic Data Interchange).
In the present invention, the “IP address” is not limited to the Internet, but means terminal identification information in various networks, in other words, an identification number that can specify a data transmission destination, and includes an e-mail address.
Further, the “collection / delivery person in charge” in the present invention is a person who collects and delivers packages, that is, a person who collects and delivers packages in the area in charge, and is also called a driver in the home delivery industry.
Further, the “delivery identification information” in the present invention means information that can identify each transportation item such as a slip number or a collection receipt number.

It is the figure which showed an example of the system configuration | structure for implement | achieving the processing method of the transport information of this invention. It is the figure which showed an example of the means with which the Web server shown by FIG. 1 is provided. It is the figure which showed an example of the flow for changing a package receiving place. It is the figure which showed an example of the flow until the selection map information displayed on a screen is determined. It is the figure which showed an example of the selection map information displayed on a screen.

Explanation of symbols

1 Web server 2 User information database server (user DB)
3 Master server in charge of collection / delivery (Master in charge)
4A Map master server (map master)
4B Luggage receiving location master server (Luggage receiving location master)
5 Collection / delivery master server (collection / delivery master)
6 Package tracking information management server 7 Computer network (network)
8 Logistics base terminal 9 Pick-up / delivery staff terminal 10 Internet 11 User terminal (including sender terminal and destination terminal)
11A Sender terminal 11B Destination terminal

Claims (3)

The means for accumulating transportation information, the means for accumulating user information, the means for accumulating the information of the person in charge of collecting and delivering, and the “information on the place that can be selected as a package receiving place” are associated with the “basic map information”. A method of processing transportation information using a transportation computer system provided with means for storing as `` selected map information '',
When the freight computer system receives the “package receipt location change request” and the “delivery identification information” from the consignee computer, the “selected map information” is sent to the consignee computer in response to the “package receipt location change request”. A first step of transmitting,
When the transport computer system receives from the consignee's computer the “delivery identification information” together with the “delivery identification information” selected based on the “selected map information”, it associates with the “delivery identification information”. A method of processing transportation information, comprising a second step of transmitting a part or all of the received “package receiving location change selection information” to the address of the person in charge of collection / delivery.   In the first step, when the transport computer system receives the “package receipt location change request” and the “delivery identification information” from the consignee's computer, the “reception of the package before change” associated with the “delivery identification information”. The area of the selected map information to be initially displayed on the screen of the consignee's computer is determined based on the “location”, and the “selected map information” is displayed together with the “map screen display information” including the instruction information for displaying the area. 2. The method of processing transportation information according to claim 1, wherein the transmission information is transmitted to a computer.   When the freight computer system receives the “Purchase Receiving Location Change Selection Information” from the consignee's computer, the delivery schedule after the change is determined according to the distance between the location of the package receiving location before the change and the location of the package receiving location after the change. The method of processing transportation information according to claim 1 or 2, further comprising the step of determining the time and transmitting the determined "delivery scheduled time information" to the consignee's computer before the second step.

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