JP2002154661A - Delivered commodity receiving system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a delivered commodity receiving system having improved convenience. SOLUTION: A server exchanging data with user terminals held by users receiving commodities, lockers arranged at a plurality of places where the commodities to be delivered are stored and having transmitting/receiving means, and a shipping agent terminal held by a shipping agent delivering the commodities are connected together via a network in this delivered commodity receiving system. The server is provided with a means allowing the users to select delivery desired lockers and receiving the selected information from the user terminals, a means transmitting the information of the selected delivery desired lockers to the shipping agent terminal, and a means receiving the information that the commodities are delivered to the delivery desired lockers from the shipping agent terminal and transmitting the information that the commodities are delivered to the user terminals.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery product receiving system for receiving a product requested for delivery.

[0002]

2. Description of the Related Art When purchasing goods at a store and receiving the goods at a later date,
Alternatively, when receiving goods, such as when purchasing goods on an online shopping site such as the Internet, conventionally, this has been realized by a carrier that has been affiliated with the seller in advance by delivering the purchased goods directly to home. I have.

[0003]

However, in the case of a system in which a carrier delivers to a home by means such as a courier service, a person who can receive the product when the product is delivered must be at home. For this reason, households who tend to be absent due to living alone, etc., have difficulty in receiving goods, resulting in waste of time and labor for carriers. In fact, the current home delivery system requires several hundred yen for home delivery of one product, which is a major obstacle to the spread of online shopping for inexpensive products. Therefore, there is a long-awaited need for a system that can reliably receive goods at low cost. To solve the problem, some online shopping sites deliver products to convenience stores,
You can receive when you want.

[0004] In the case of the convenience store receiving method, it is possible to receive the purchased product from a store clerk during the business hours of the receiving store. However, in the case of this method, (1) it depends on the business hours of the convenience store. (2) The clerk hands over the burden on the clerk in order to deliver the purchased product, and at the same time requires extra labor costs to use the clerk. (3) It is difficult to receive purchased items that the store clerk does not want to see, and user privacy is not ensured. And so on.

[0005]

In order to solve the above problems, the present inventors have devised a delivery commodity receiving system using a locker capable of receiving a commodity unattended at the convenience of the user.

According to a first aspect of the present invention, there is provided a server for transmitting / receiving data to / from a user terminal of a user who receives a product and for storing the product to be delivered to a server for managing the delivery of the product. In a delivery product receiving system in which a locker having transmission / reception means and a carrier terminal of a carrier that delivers the product are connected via a network, the server includes a locker of a delivery destination to the user terminal. Means for receiving the selected information from the user terminal, means for transmitting the selected information on the locker of the desired delivery destination to the carrier terminal, and providing the product to the locker of the desired delivery destination. Means for receiving information indicating that the product has been delivered from the carrier terminal and transmitting information indicating that the product has been delivered to the user terminal. A delivery goods receipt system.

[0007] The invention of claim 2 is a delivery product receiving system for searching and proposing a locker closest to the address of the user when the user terminal selects the locker of the delivery destination.

The invention according to claim 3 is a delivery product receiving system in which the server monitors the use status of the locker in real time via the transmission / reception means.

According to a fourth aspect of the present invention, the server unlocks the locker of the desired delivery destination when the information indicating that the commodity has been delivered to the locker of the desired delivery destination is received from the carrier terminal. Is a delivery goods receiving system for automatically creating the authentication information or receiving the identity identification information from the user terminal and transmitting it as authentication information to the user terminal or in response to the access of the user terminal.

[0010] In a fifth aspect of the present invention, the server receives the authentication information input to the locker of the delivery destination or receives the identity identification information from the user terminal, and receives the authentication information or the identity information. This is a delivery item receiving system for unlocking the delivery destination locker if gender identification information can be authenticated.

The invention according to claim 6 is a delivery product receiving system including a telephone number as the identity identification information.

According to a seventh aspect of the present invention, the locker has at least one or more storage means for storing the delivered goods, and means for transmitting / receiving the use status of the locker to / from the server in real time. System.

[0013]

DESCRIPTION OF THE PREFERRED EMBODIMENTS An embodiment of the present invention will be described below with reference to the drawings. FIG. 1 shows a system configuration diagram of the delivery commodity receiving system 1. In this embodiment,
The delivery product receiving system 1 includes a user terminal 4 of a user who receives a product, a server 2, a locker 3 for storing the delivered product, and a carrier terminal 13 of a carrier for delivering the product. Will be described.
User terminal 4, server 2, locker 3, and carrier terminal 1
3 allows data communication via a network 5 such as the Internet.

The server 2 selects a locker for delivering the commodity based on the information input when the commodity was purchased from the user terminal 4, and entrusts the delivery of the commodity to the selected locker to a carrier. After confirming the delivery of the product to the locker, a password required for unlocking the locker is automatically created and notified to the user terminal 4 by e-mail or the like. The personal identification number may be stored in the user database 10 and notified in response to an access from the user terminal 4. Also, instead of automatically creating a personal identification number, identity identification information of the user terminal 4 (information unique to the user terminal 4 and corresponding to a telephone number or the like) is received from the user terminal 4 and is authenticated. The locker may be unlocked.

The server 2 has a location selecting means 6, a locker database 7, a location database 8, a use means 9, a user database 10, and a carrier means 14.

The locker 3 is installed in a station, a residential area, or the like.
Goods are delivered here. The locker 3 has at least one or more storage means 11 for storing goods to be delivered, and a communication means 12 for transmitting and receiving data to and from the server 2.

The location selecting means 6 is a means for selecting the locker 3 to which the goods are to be delivered. That is, the information of the user's address or the address of the place designated by the user is transmitted to the locker database 7 and the location database 8, and the search result of the locker 3 closest to the user's address is transmitted to the user terminal 4.
Send to

The locker database 7 includes a locker 3
Location information is stored in a database.
The locker database 7 receives the address of the user or information on the delivery place desired by the user from the location selecting means 6, and searches for the nearest locker 3 from the database by a known search method.

The location database 8 stores location information that can be specified on a map, such as addresses and facility names, in the form of a database.

The use means 9 is means for transmitting the information to the user database 10 after the location and the locker 3 are specified by the location selection means 6. Further, after receiving the delivery confirmation of the product to the locker 3 from the carrier terminal 13, it creates or receives authentication information (a password) required for unlocking the storage means 11 of the locker 3, and is delivered with the authentication information. A notification to the effect is transmitted to the user terminal 4 by e-mail or the like. In addition, the authentication of the storage unit 11 is executed, and if the authentication is successful, an unlocking message is transmitted to the locker 3.

The user database 10 contains personal information such as the address and name of each user, information for specifying the storage means 11 used, a password for unlocking the storage means 11,
In addition, information on items to be delivered, a deadline for collection, information on a carrier in charge, and the like are stored in a database.

The carrier means 14 is a means for transmitting information on the goods to be delivered, information on the locker 3 to be the delivery destination, and receiving information indicating that the goods have been delivered from the carrier terminal 13.

The storage means 11 is a means for storing the delivered goods, and includes a known electronic lock. Storage means 1
Reference numeral 1 denotes at least one locker 3. Further, it transmits and receives data to and from the server 2 via the communication means 12 and unlocks the electronic lock based on a message from the server 2.

The communication means 12 is a means for transmitting the usage status of the locker 3 to the server 2, and particularly receives the usage status of the storage means 11 and a message of unlocking the electronic lock of the storage means 11. Communication with the server 2 is performed via the network 5, and it is preferable to use a known communication technique such as a simplified cellular phone as a means for accessing the network 5. Naturally, it does not matter whether wired or wireless.

The user terminal 4 is a mobile terminal such as an Internet-compatible mobile phone or a PC possessed by the user, and can communicate with the server 2 via a network 5 such as the Internet.

In the system configuration diagram of the present embodiment, one user terminal 4, one locker 3, and one carrier terminal 13 are shown, but a plurality of terminals may be used.

[0027]

Next, an example of the process of the present invention will be described in detail with reference to the system configuration diagram of FIG. 1, the flowchart diagram of FIG. 2, and the display examples of FIG. 3 to FIG. As a matter of course, the system configuration diagram, process, and display example used in the present embodiment are merely examples, and may be realized by other realizing methods.
The present invention can be used in receiving any product, but in the present embodiment, receiving a product purchased through online shopping is one example. Although not specified in the present embodiment, when the present system is used for purposes other than online shopping, for example, for delivery of cleaned clothes, etc., a clerk of the cleaning shop (or a request for cleaning is provided when the clothes are deposited at the cleaning shop). Naturally, the user himself / herself can use the present system by operating the user terminal 4 while reflecting the user's intention and use the system for other purposes. In this case, the carrier is a cleaning shop.

When a user purchases a product through online shopping or the like and wishes to use the system for delivery of the product, the user terminal 4 accesses the server 2 via the network 5. This is realized by inputting the URL of the server 2 or arriving from another website (S100). In this embodiment, a case will be described in which a server of the present system is automatically and directly accessed from a website where a product is purchased.

In S100, the server 2 and the user terminal 4
Is established, the location selection means 6 of the server 2 transmits a locker selection screen to the user terminal 4. The locker selection screen received by the user terminal 4 describes the locker 3 closest to the user's address based on the initial setting information (that is, the user's address input during online shopping by the user). FIG. 3 shows an example of the locker selection screen.

The position of the locker 3 is preferably an address or a building that can be specified on a map, such as "Subway Ginza Line Gaienmae Station Exit 3". A map showing the location of the locker 3 may be displayed on this screen, or the map may be referred to by a link. The user selects whether or not the displayed locker 3, that is, the locker 3 closest to his / her address is to be the delivery destination of the product. To do so, select the button marked "OK". To select another locker, select the button marked "Change" or the like.

When “change” is selected, a locker change screen is transmitted to the user terminal 4. The locker change screen is
It has a pull-down menu that allows the user to select the delivery destination of the desired product by place name, and an input field that allows the user to search and select by free word search. FIG. 4 shows an example of the locker change screen 1.

When selecting a place name, the user first selects a desired prefecture name, for example, "Tokyo" from the pull-down menu of "prefecture name" shown in FIG. 4, and clicks an "OK" button. Select Upon receiving this information, the server 2 transmits the locker change screen 2 to the user terminal. The locker change screen 2 has a pull-down menu for selecting a ward, a county, and a city within the prefecture selected on the locker change screen 1, and an input field for searching and selecting with a free word. FIG. 5 shows an example of the locker change screen 2.

The user can change the ward, county,
The city is selected from a pull-down menu or the like, and an "OK" button is selected to transmit this information to the server 2. Subsequently, the server 2 transmits a locker change screen 3 for selecting a more detailed location to the user terminal 4. Locker change screen 3
Is a pull-down menu for selecting a more detailed location from the ward, county, and city selected on the locker change screen 2,
It has an input field that can be searched and selected by a free word search. FIG. 6 shows an example of the locker change screen 3.

When the user selects a location and sends it to the server 2, the server 2 searches the nearest locker 3 from the locker database 7 based on this information by a known search means.

The locker can be changed by a free word search. In this case, the user inputs a desired delivery destination such as “Omotesando” or “Tokyo Dome” in the free word input field shown in FIG. The server 2 retrieves the address of the input place name or building name from the location database 8 using a known retrieval means, and retrieves the nearest locker 3 from the locker database 7.

After the user selects / searches for a locker closest to the desired delivery destination, the server 2 transmits a locker determination screen to the user terminal 4. Confirmation of locker 3 of delivery destination such as "Your product will be delivered to the locker installed in XXX. Please wait for a while after delivery." A message is displayed informing you that there is ○○○
The name of the place where the locker 3 is installed, for example, "Subway Ginza Line Gaienmae Station Exit 3" is entered in the part. The user now enters "O
K, "Change" or "Map" buttons can be selected. The “Map” button can display a map indicating the installation location of the locker 3. When the user selects the “OK” button on the locker determination screen, the locker 3 of the delivery destination is determined. When "change" is selected, the screen returns to the locker selection screen for selecting the locker 3 to be the delivery destination again.

After the delivery destination locker 3 is determined, the location selection means 6 transmits the goods to be delivered and the information of the delivery destination locker 3 to the carrier means 14, and the carrier means 14 receiving the information sends the information to the carrier terminal 14. 13 and send it.
The carrier, having received the message at the carrier terminal 13, goes to each store to collect the goods (S120) and delivers the collected goods to the designated locker 3 (S13).
0).

The carrier delivers the package to the designated locker 3 and stores the goods in the storage means 11. After storing the product,
When the carrier has transmitted the delivery of the goods from the carrier terminal 13 to the carrier means 14 of the server 2, the carrier means 14 having received the message transmits the message to the use means 9.

After confirming the delivery of the product, use means 9 of server 2
Creates authentication information (personal identification number) necessary for unlocking the storage means 11 and sends it to the user terminal 4 by e-mail or the like (S14).
0). FIG. 8 shows an example of this product delivery completed notification. The product delivery notification is written in a title such as "Product delivery notification"
A message indicating the location of the locker 3 and the number of the storage means 11, such as "Your product has been delivered to the designated locker No. 5 located at Exit 3 of Gaienmae Station on the subway Ginza Line. And a notice of the deadline such as "Please pick up by November 10." and a message of the password "The password is Ku5ewu3. Please enter it when opening the locker." Further, it has a button for referring to a map indicating the location of the locker 3.

[0040] After receiving the notice of the delivery of the goods at the user terminal 4, the user goes to the locker 3 and receives the goods (S1).
50). When receiving the merchandise, the user inputs the personal identification number described in the merchandise delivery notification from input means (not shown) provided in the locker 3 in advance. The input unit transmits the input personal identification number and information for specifying the locker 3 to the use unit 9 of the server 2 via the communication unit 12. The use unit 9 having received the personal identification number transmits the same to the user database 10 for authentication, and if it is authenticated, transmits an unlocking message to the storage unit 11 corresponding to the personal identification number. At the same time, the locker usage status of the locker database 7 is updated.

The communication means 12 having received the unlock message from the server 2 transmits the unlock message to the corresponding storage means 11, and upon receiving the unlock message, the storage means 11 unlocks the electronic lock and the user receives the product. . If the product is not picked up by the date and time described in the product delivery completion notification (that is, the use status of the corresponding storage unit 11 is not updated), a recommendation mail or the like urging the picking up of the product is transmitted to the user terminal 4. Needless to say.

In carrying out the present invention, a storage medium storing a software program for realizing the functions of the present embodiment is supplied to the system, and the computer of the system reads out and executes the program stored in the storage medium. Of course, it is realized by.

In this case, the program itself read from the storage medium implements the functions of the above-described embodiment, and the recording medium storing the program and the program itself naturally constitute the present invention. become.

As a storage medium for supplying the program code, for example, a floppy (registered trademark) disk,
A hard disk, an optical disk, a magneto-optical disk, a magnetic tape, a nonvolatile memory card, or the like can be used.

When the computer executes the readout program, not only the functions of the above-described embodiment are realized, but also the operating system or the like running on the computer is executed based on the instructions of the program. It goes without saying that a part or all of the processing is performed and the functions of the above-described embodiments are realized by the processing.

Further, after the program read from the storage medium is written into a nonvolatile or volatile storage means provided in a function expansion board inserted into the computer or a function expansion unit connected to the computer, the program is read out. Based on the instruction, the arithmetic processing device or the like provided in the function expansion board or the function expansion unit may perform part or all of the actual processing, and the processing may realize the functions of the above-described embodiments. It is.

[0047]

According to the present invention, it is possible to solve a problem which has been conventionally raised, and to realize a delivery product receiving system with improved convenience. That is, (1) The user can receive the purchased merchandise at a time desired by the user for 24 hours. (2) Since the merchandise can be received unattended, the delivery cost can be reduced as compared with the related art. (3) Purchased goods can be received without being seen by anyone (that is, while ensuring user privacy). And other effects can be expected.

[Brief description of the drawings]

FIG. 1 is a diagram showing an example of a system configuration diagram of the present invention.

FIG. 2 is a flowchart illustrating an example of the process of the present invention.

FIG. 3 is a diagram illustrating an example of a locker selection screen.

FIG. 4 is a diagram showing an example of a locker change screen 1.

FIG. 5 is a diagram showing an example of a locker change screen 2.

FIG. 6 is a view showing an example of a locker change screen 3.

FIG. 7 is a diagram showing an example of a locker determination screen.

FIG. 8 is a diagram showing an example of a product delivery completed notification screen.

[Explanation of symbols]

 1: Delivery goods receiving system 2: Server 3: Locker 4: User terminal 5: Network 6: Location selection means 7: Locker database 8: Location database 9: Usage means 10: User database 11: Storage means 12: Communication means 13: Carrier terminal 14: Carrier means

Continued on the front page (72) Inventor Munehiro Date 2-12-24 Shirokanedai, Minato-ku, Tokyo F-term (reference) 3K100 CA48 CA49 CD03

Claims (7)

[Claims] 1. A server for transmitting / receiving data to / from a user terminal of a user who receives a product, and having transmission / reception means arranged at a plurality of locations for storing the product to be delivered and a server for managing the delivery of the product. In a delivery product receiving system in which a locker and a carrier terminal of a carrier that delivers the product are connected via a network,
The server is configured to allow the user terminal to select a locker of a desired delivery destination, to receive the selected information from the user terminal, and transmit the information of the selected desired locker of the desired delivery destination to the carrier terminal. And means for receiving information indicating that the product has been delivered to the locker of the delivery destination from the carrier terminal and transmitting information indicating that the product has been delivered to the user terminal. Delivery product receiving system. 2. The delivery commodity receiving system according to claim 1, wherein, when the user terminal selects the locker of the desired delivery destination, a locker closest to the address of the user is searched and suggested. 3. The delivery product receiving system according to claim 1, wherein the server monitors the use status of the locker in real time via the transmission / reception means. 4. When information indicating that the product has been delivered to the locker of the delivery destination is received from the carrier terminal,
The server automatically generates authentication information for unlocking the locker of the delivery destination or receives identity identification information from the user terminal and uses it as authentication information to access the user terminal by itself or access of the user terminal. The delivery product receiving system according to claim 1, wherein the transmission is performed according to the following. 5. The server receives the authentication information input to the locker of the delivery destination or receives the identity identification information from the user terminal, and the authentication information or the identity identification information is authenticated. The delivery product receiving system according to claim 4, wherein the delivery destination locker is unlocked if possible. 6. The delivery product receiving system according to claim 4, wherein the identity identification information includes a telephone number. 7. The locker according to claim 1, wherein said locker has at least one or more storage means for storing said delivered goods, and means for transmitting / receiving a use state of said locker to / from said server in real time. A delivery product receiving system according to any one of claims 1 to 5.