JP6254652B1 - Determination apparatus, determination method, and determination program - Google Patents

Abstract

An object of the present invention is to enable delivery of products suitable for a user. A determination apparatus according to the present application includes an acquisition unit and a determination unit. An acquisition part acquires the information regarding a user's action schedule. The determination unit determines a delivery schedule to be delivered for each of a plurality of groups into which a plurality of purchased products or a plurality of products are grouped, based on information on the user's action schedule acquired by the acquisition unit. For example, the determination unit delivers one group among a plurality of groups to a first position and delivers another group to a second position different from the first position based on information related to the user's action schedule. Determine the schedule. [Selection] Figure 2

Description

  The present invention relates to a determination device, a determination method, and a determination program.

  2. Description of the Related Art In recent years, various techniques related to the delivery of products purchased by users through commercial transactions such as electronic commerce have been provided. For example, a technique related to a method of processing transportation information that enables a consignee to change a place for receiving a package is provided.

JP 2007-153618 A

  However, with the above-described conventional technology, it is difficult to deliver a product to an appropriate place while suppressing an increase in the processing load on the user. For example, when the user (consignee) desires to change the receiving location of the product, processing such as changing the delivery destination by the user is required, which may increase the processing load on the user. In addition, if the product is purchased regularly by the user, it may be in a place other than the normal delivery destination depending on the delivery timing. In such a case, it is often not appropriate to deliver a regularly purchased product to a normal delivery destination.

  The present application has been made in view of the above, and an object thereof is to provide a determination device, a determination method, and a determination program that enable delivery of a product suitable for a user.

  The determination device according to the present application collects a plurality of purchased products or a plurality of items based on an acquisition unit that acquires information about a user's action schedule and information about the user's action schedule acquired by the acquisition unit. And a determining unit that determines a delivery schedule for delivering each of the plurality of groups into which the product is divided.

  According to one aspect of the embodiment, there is an effect that it is possible to enable delivery of a product suitable for the user.

FIG. 1 is a diagram illustrating an example of a determination process according to the embodiment. FIG. 2 is a diagram illustrating a configuration example of the determination device according to the embodiment. FIG. 3 is a diagram illustrating an example of a user information storage unit according to the embodiment. FIG. 4 is a diagram illustrating an example of a product information storage unit according to the embodiment. FIG. 5 is a flowchart illustrating an example of the determination process according to the embodiment. FIG. 6 is a diagram illustrating an example of a determination process according to the modification. FIG. 7 is a diagram illustrating a configuration example of a determination device according to a modification. FIG. 8 is a diagram illustrating an example of the product information storage unit according to the modification. FIG. 9 is a diagram illustrating an example of the related product information storage unit according to the modification. FIG. 10 is a flowchart illustrating an example of the determination process according to the modification. FIG. 11 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the determination apparatus.

  Hereinafter, a determination apparatus, a determination method, and a mode for executing a determination program according to the present application (hereinafter referred to as “embodiment”) will be described in detail with reference to the drawings. Note that the determination device, the determination method, and the determination program according to the present application are not limited to the embodiment. In the following embodiments, the same portions are denoted by the same reference numerals, and redundant description is omitted.

(Embodiment)
[1. Decision process)
First, the determination process according to the embodiment will be described. FIG. 1 is a diagram illustrating an example of a determination process according to the embodiment. The determination apparatus 100 illustrated in FIG. 1 provides a determination service that determines a delivery schedule for delivering a plurality of groups obtained by dividing a product regularly purchased by a user for each delivery timing based on information related to the user's action schedule. . Note that FIG. 1 shows an example in which a delivery schedule in which the delivery destination is changed is determined according to whether the user is at home or at a stay destination.

  As illustrated in FIG. 1, the determination system 1 according to the embodiment includes a determination device 100, a terminal device used by a user, an information processing device that receives an instruction from the determination device 100 at a distribution base for product delivery, and the like. The determination device 100 is connected to a terminal device used by a user or an information processing device provided in a physical distribution base through a predetermined network so as to be able to communicate. Note that the determination system 1 illustrated in FIG. 1 may include a plurality of determination devices 100.

  The determining apparatus 100 determines a delivery schedule for delivering a plurality of groups into which a plurality of purchased products or a plurality of products are grouped based on information related to a user's action schedule. For example, the determination apparatus 100 may be an information processing apparatus that provides an electronic commerce service such as online shopping. Moreover, the determination apparatus 100 may be able to acquire information from an information processing apparatus that provides an electronic commerce service. In this case, the determination system 1 may include, for example, an information processing apparatus that provides an electronic commerce service such as online shopping. Hereinafter, in order to simplify the description, it is assumed that the determination apparatus 100 provides an electronic commerce service. Here, the plurality of purchased products may be, for example, the same type of products purchased in a single purchase process. For example, a plurality of products purchased may be various products such as four milk A purchased in one purchase process and four packs of eggs A. Further, the plurality of purchased products referred to here may be, for example, products that the user regularly purchases. In addition, the product in which a plurality of items are collectively referred to herein may be, for example, one dozen stuffed beer A, that is, a product in which twelve beers A are collectively sold. For example, the determination device 100 can divide the contents (components) even if the product is sold in one unit as a sales form, such as the 12 beers A sold as one set described above. If the product is a collection of products, a delivery schedule for delivery to each of a plurality of groups into which the products are divided may be determined. As described above, the determination apparatus 100 may perform the determination process described below for any product as long as the product can be divided.

  Hereinafter, an example of the determination process will be described with reference to FIG. In the example of FIG. 1, a user who resides in the home HM of the address AD1 that is a predetermined point and is identified by the user ID “U1” (hereinafter, may be referred to as “user U1”). The case where the delivery schedule is determined for the target is shown. In FIG. 1, it is assumed that the determination apparatus 100 has already acquired schedule information regarding the user U 1 as shown in the user information storage unit 121. Note that the determining apparatus 100 may acquire schedule information related to the user U1 from an information processing apparatus that provides other services used by the user U1. For example, the determination apparatus 100 may acquire schedule information related to the user U1 from a terminal device used by the user U1.

  As shown in FIG. 1, the determination apparatus 100 is based on schedule information related to the user U1 stored in the user information storage unit 121 and information related to products that the user U1 periodically purchases stored in the product information storage unit 122. A delivery schedule is determined (step S11).

  In the example illustrated in FIG. 1, information indicating that the user U1 is staying for a trip whose address is “AD50” between August 1 and August 31 is stored in the user information storage unit 121. ing. In the example shown in FIG. 1, as shown in the “regular purchase list”, the contact lens A (hereinafter also referred to as “product IT1”) identified by the product ID “IT1” is regularly purchased on the 5th of every month. Information indicating that the product is to be stored is stored in the product information storage unit 122.

  Therefore, the determination apparatus 100 determines a delivery schedule for the product IT1, as indicated by the delivery information SC1. For example, as shown in the delivery information SC1, the determination apparatus 100 sends the product IT1 to the address “AD1” of the home HM of the user U1 for July 5 that is outside the scheduled period included in the schedule information of the user U1. A delivery schedule with the delivery destination as the destination is determined. Further, for example, as shown in the delivery information SC1, the determination device 100 sends the product IT1 to the address “of the home HM of the user U1” on September 5, which is outside the scheduled period included in the schedule information of the user U1. A delivery schedule having “AD1” as a delivery destination is determined.

  On the other hand, as shown in the delivery information SC1, the determination device 100 determines the product IT1 for August 5th that is within the period of August 1st to 31st, which is the period of the purpose “travel” included in the schedule information of the user U1. A delivery schedule with the address “AD50” of the stay destination ST of the user U1 as the delivery destination is determined. Then, the determination device 100 distributes the product IT1 that the user U1 periodically purchases based on the delivery information SC1 determined in step S11 according to the location where the user U1 is present. The determination apparatus 100 may confirm with the user U1 whether or not the product IT1 can be delivered according to the delivery schedule indicated by the delivery information SC1 by transmitting the delivery information SC1 to the terminal device used by the user U1.

  First, the determination apparatus 100 instructs the distribution base DB1, which is the distribution base A located in the region X, for regular delivery on July 5 (step S12). The distribution base DB1 is a distribution base corresponding to an area (for example, region X) including the address “AD1” of the home HM of the user U1, and the address “AD1 of the home HM of the user U1 than the distribution base DB2 described later. It is assumed that the delivery cost to “ For example, the determination apparatus 100 instructs the distribution base DB1 to deliver the contact lens A to the address “AD1” of the home HM of the user U1 on July 5. For example, the determination apparatus 100 transmits information instructing the information processing apparatus corresponding to the distribution base DB1 to deliver the contact lens A to the address “AD1” of the user U1 on July 5, thereby determining the distribution base DB1. To instruct. Note that the determination apparatus 100 may instruct the logistics base DB1 whenever the regular delivery of the contact lens A on July 5 is possible.

  Receiving the delivery instruction from the determining apparatus 100, the distribution base DB1 delivers the contact lens A to the address “AD1” of the home HM of the user U1 on July 5 (step S13). Thereby, the user U1 can receive the contact lens A at home HM on July 5.

  Next, since the user U1 is traveling for the regular delivery on August 5, the determination apparatus 100 delivers the contact lens A to an address different from the address “AD1” that is a normal delivery destination. In the example of FIG. 1, the determination apparatus 100 instructs the distribution base DB2 which is the distribution base B located in the region Y for the regular delivery on August 5 (step S14). The logistics base DB2 is a logistics base corresponding to an area (for example, the region Y) including the address “AD50” of the staying destination ST of the user U1 who is traveling, and the staying destination ST of the user U1 is more than the logistics base DB1. It is assumed that the delivery cost to the address “AD50” is small. For example, the determining apparatus 100 instructs the logistics base DB2 to deliver the contact lens A to the address “AD50” of the staying place ST of the user U1 on August 5. For example, the determination apparatus 100 transmits information instructing to deliver the contact lens A to the address “AD50” of the staying place ST of the user U1 on August 5 to the information processing apparatus corresponding to the distribution base DB2. Instruct the logistics base DB2. Note that the determination apparatus 100 may instruct the logistics base DB 2 any time as long as the regular delivery of the contact lens A on August 5 is possible.

  Then, the distribution base DB 2 receiving the delivery instruction from the determination device 100 delivers the contact lens A to the address “AD50” of the staying place ST of the user U1 who is traveling on August 5 (step S15). As a result, the user U1 can receive the contact lens A on August 5 at the staying ST during travel.

  Further, the determination apparatus 100 instructs the distribution base DB1 which is the distribution base A located in the region X for the regular delivery on September 5 (step S16). For example, the determination apparatus 100 instructs the logistics base DB1 to deliver the contact lens A to the address “AD1” of the home HM of the user U1 on September 5. Then, the distribution base DB1 that receives the delivery instruction from the determination device 100 delivers the contact lens A to the address “AD1” of the home HM of the user U1 on September 5 (step S17). Thereby, the user U1 can receive the contact lens A at home HM on September 5.

  As described above, the determination apparatus 100 determines a delivery schedule that indicates when a product is delivered to two delivery destinations, that is, a home and a stay destination. Thus, the determination apparatus 100 can enable delivery of products suitable for the user by determining a delivery schedule in which the delivery destination of regularly purchased products is changed according to the schedule of the user U1. In the above example, the case where the user determines the delivery schedule of the products to be purchased regularly is shown. However, the determination device 100 determines the delivery schedule for any product as long as the user purchases a plurality of products. May be. For example, the determination apparatus 100 may determine a delivery schedule that indicates when and where to deliver the wine that the user has bought in bulk. For example, the determination apparatus 100 determines a delivery schedule for delivering four wines that the user has purchased in bulk to the home based on information about the user's action schedule, two for home, one for business trips, and one for home. May be. In addition, for example, the determination apparatus 100 may purchase four bottles of wine purchased by the user based on information related to the user's action schedule, for example, one on August 10 and one on September 10 one month later. A delivery schedule for delivering one on October 10 and one on November 10 to a delivery destination according to the user's action schedule may be determined.

  In addition, when there are a plurality of “addresses” stored in the user information storage unit 121, the determination apparatus 100 determines the delivery destination of the product based on the information related to the user's action schedule, the user's position information, and the like among the plurality of points. A point may be determined. For example, the user information storage unit 121 may store a plurality of addresses such as homes and parents' homes. For example, when the user U1 has registered the addresses of his / her home and his / her home, the determination apparatus 100 is based on information on the user's action schedule, user's location information, and the like, from two points (addresses) of the home and his / her home. The address to which the product is to be delivered may be determined. For example, when the information about the user's action schedule includes the schedule for the user U1 to return to his / her home on the delivery date, the determination apparatus 100 determines the delivery destination of the product delivered on the delivery date as the home address of the user U1. May be.

  Further, the determination device 100 may transmit information regarding the determined delivery schedule to a terminal device used by the user. In this case, the user can confirm the information regarding the delivery schedule transmitted from the determination device 100 to the terminal device used by the user. Thereby, the user can confirm whether there is no problem in the delivery schedule or can change the delivery schedule.

[2. Configuration of decision device]
Next, the configuration of the determination apparatus 100 according to the embodiment will be described with reference to FIG. FIG. 2 is a diagram illustrating a configuration example of the determination apparatus 100 according to the embodiment. As illustrated in FIG. 2, the determination device 100 includes a communication unit 110, a storage unit 120, and a control unit 130. The determination device 100 includes an input unit (for example, a keyboard and a mouse) that acquires various operations from an administrator of the determination device 100 and a display unit (for example, a liquid crystal display) for displaying various types of information. May be.

(Communication unit 110)
The communication unit 110 is realized by, for example, a NIC (Network Interface Card). The communication unit 110 is connected to the network by wire or wirelessly and transmits / receives information to / from an IoT device such as the management terminal CN11, the TV TV 11, and the electronic lock EL11. In addition, the communication unit 110 may transmit / receive information to / from an information processing apparatus that provides an electronic commerce service, an information processing apparatus that provides a moving image distribution service, or a voice recognition server.

(Storage unit 120)
The storage unit 120 is realized by, for example, a semiconductor memory device such as a RAM (Random Access Memory) or a flash memory, or a storage device such as a hard disk or an optical disk. As illustrated in FIG. 2, the storage unit 120 according to the embodiment includes a user information storage unit 121 and a product information storage unit 122.

(User information storage unit 121)
The user information storage unit 121 according to the embodiment stores various types of information regarding the user. For example, the user information storage unit 121 stores various types of information such as information on accounts used for settlement of commercial transactions on the network and user attribute information for each user. FIG. 3 shows an example of the user information storage unit 121 according to the embodiment. The user information storage unit 121 illustrated in FIG. 3 includes items such as “user ID”, “account ID”, “address”, “sex”, and “schedule information”.

  “User ID” indicates identification information for identifying a user. “Account ID” indicates identification information for identifying a corresponding user account. The “address” indicates information related to the user's address (residence). In the example of FIG. 3, information stored in the “address” is illustrated by a symbol such as “AD1”, but the “address” may be a specific information such as “Tokyo apartment XXX xxx room A201 room”. It is assumed that a specific date and time is stored. “Gender” indicates the gender of the corresponding user. In the “schedule information”, information related to the user's action schedule is stored. The “schedule information” has items such as “start”, “end”, “purpose”, and “stay place”.

  For example, in the example illustrated in FIG. 3, the user identified by the user ID “U1” (corresponding to the user U1 in FIG. 1) has an account identified by the account ID “ACN1”. In the example illustrated in FIG. 3, the user U <b> 1 settles a commercial transaction using an account identified by the account ID “ACN <b> 1”. In the example illustrated in FIG. 3, the user U1 indicates that the address is “AD1” and the gender is “female”. In the example illustrated in FIG. 3, the user U <b> 1 indicates that he / she stays for a trip whose address is “AD50” between August 1 and August 31.

  The user information storage unit 121 is not limited to the above, and may store various types of information according to the purpose. For example, the user information storage unit 121 may store various attribute information without being limited to gender. For example, the user information storage unit 121 may store information on demographic attributes of users and information on psychographic attributes. For example, the user information storage unit 121 may store information such as age, home, work place, interest / interest, name, family structure, income, and the like. Further, for example, the user information storage unit 121 may store information on the limit amount. For example, the user information storage unit 121 may store information related to past payment amounts. For example, the user information storage unit 121 may store identification information of a terminal device used by the corresponding user. Note that the location related to the user is not limited to the “address”, and various information such as “home” and “business trip destination” may be stored.

(Product information storage unit 122)
The product information storage unit 122 according to the embodiment stores various types of information related to products. For example, the product information storage unit 122 stores various information related to products for each group. FIG. 4 is a diagram illustrating an example of a product information storage unit according to the embodiment. The product information storage unit 122 illustrated in FIG. 4 includes items such as “user ID”, “regular purchase list”, and “purchased list”.

  “User ID” indicates information for identifying a user associated with a product. The “regular purchase list” indicates information related to products that the corresponding user regularly purchases.

  The “subscription list” includes items such as “product” and “date and time”. For example, “product” indicates information for identifying a product that the corresponding user regularly purchases. The “date and time” indicates the date and time when the corresponding product for periodic purchase is delivered to the user.

  The “purchased list” includes items such as “product” and “date and time”. For example, “product” indicates information for identifying a product that has been purchased by the corresponding user. The “date and time” indicates the date and time when the corresponding product was settled. The “date and time” may be the date and time when the corresponding product is delivered.

  For example, in the example shown in FIG. 4, the user (user U1) identified by the user ID “U1” is a contact lens A that is a product identified by the product ID “IT1” as shown in the “subscription list”. Is a regular purchase on the 5th of every month.

  For example, in the example shown in FIG. 4, the user U1 indicates that toilet paper A, which is a product identified by the product ID “IT111”, has been purchased at the date and time DA as shown in the “purchased list”. Further, as shown in the “purchased list”, the user U1 indicates that water A, which is a product identified by the product ID “IT112”, has been purchased in the date / time DB.

  The product information storage unit 122 is not limited to the above, and may store various information according to the purpose. For example, the product information storage unit 122 may store information related to the price of the product. For example, the product information storage unit 122 may store information regarding the date and time when the product was purchased and the price of the product.

(Control unit 130)
Returning to the description of FIG. 2, the control unit 130 is a controller and is stored in a storage device inside the determination apparatus 100 by, for example, a CPU (Central Processing Unit), an MPU (Micro Processing Unit), or the like. Various programs (corresponding to an example of a determination program) are implemented by using the RAM as a work area. The control unit 130 is a controller, and is realized by an integrated circuit such as an application specific integrated circuit (ASIC) or a field programmable gate array (FPGA).

  As shown in FIG. 2, the control unit 130 includes an acquisition unit 131, a determination unit 132, and a transmission unit 133, and realizes or executes the function and operation of the determination process described below. Note that the internal configuration of the control unit 130 is not limited to the configuration illustrated in FIG. 2, and may be another configuration as long as the determination process described later is performed.

(Acquisition part 131)
The acquisition unit 131 acquires various types of information. For example, the acquisition unit 131 acquires various types of information from an external information processing apparatus. For example, the acquisition unit 131 acquires information related to the user's action schedule. For example, the acquisition unit 131 acquires various types of information from the user information storage unit 121 and the product information storage unit 122. For example, the acquisition unit 131 acquires user schedule information from the user information storage unit 121. For example, the acquisition unit 131 acquires information related to the user's regular purchase list from the product information storage unit 122.

  For example, the acquisition unit 131 may acquire information related to a user's action schedule from an information processing apparatus that provides other services used by the user. For example, the acquisition unit 131 may cause the user information storage unit 121 to store information related to a user's action schedule acquired from an information processing apparatus that provides another service. For example, the acquisition unit 131 may acquire information related to a user's action schedule from a terminal device used by the user. For example, the acquisition unit 131 may acquire information regarding an action schedule registered by a user in a schedule application or the like installed in the terminal device. For example, the acquisition unit 131 may cause the user information storage unit 121 to store information related to the user's action schedule acquired from the terminal device used by the user.

(Determining unit 132)
The determination unit 132 makes various determinations. For example, the determination unit 132 delivers a delivery schedule for each of a plurality of groups obtained by dividing a plurality of purchased products or a plurality of products collectively based on information on the user's action schedule acquired by the acquisition unit 131. To decide. For example, the determination unit 132 delivers one group among a plurality of groups to the first position and delivers the other group to a second position different from the first position based on information related to the user's action schedule. Determine the delivery schedule. For example, the determination unit 132 determines a delivery schedule for delivering one group to the user's residence and delivering another group to the user's stay based on information related to the user's action schedule.

  For example, the determination unit 132 delivers one group among the plurality of groups to the first date and time and delivers the other group to the second date and time different from the first date and time based on the information related to the user's action schedule. Determine the delivery schedule. For example, the determination unit 132 delivers one group at a time when the group is located in the user's residence based on information on the user's action schedule, and delivers another group at a time when the group is located at the user's place of stay. To decide.

  In the example of FIG. 1, the determination unit 132 includes the schedule information related to the user U1 stored in the user information storage unit 121 (see FIG. 3) and the regular period of the user U1 stored in the product information storage unit 122 (see FIG. 4). A delivery schedule is determined based on information about the product to be purchased. For example, the determination unit 132 determines a delivery schedule for the product IT1 as indicated by the delivery information SC1. For example, as shown in the delivery information SC1, the determination unit 132 sets the product IT1 to the address “AD1” of the user's home HM for July 5th, which is outside the scheduled period included in the schedule information of the user U1. A delivery schedule as a delivery destination is determined. Further, for example, as shown in the delivery information SC1, the determination unit 132 sends the product IT1 to the address “AD1 of the user's home HM on September 5th, which is outside the scheduled period included in the schedule information of the user U1. ”Is determined as a delivery destination. For example, as shown in the delivery information SC1, the determination unit 132 determines the product IT1 for August 5th that is within the period of August 1st to 31st, which is the period of the purpose “travel” included in the schedule information of the user U1. A delivery schedule is determined with the address “AD50” of the user's stay destination ST as the delivery destination.

(Transmitter 133)
The transmission unit 133 transmits various information. For example, the transmission unit 133 transmits various types of information to an external information processing apparatus. For example, the transmission unit 133 transmits information regarding the delivery schedule determined by the determination unit 132 to the terminal device used by the user. In the example of FIG. 1, the transmission unit 133 transmits information instructing delivery of goods to each of the distribution bases DB1, DB2, and the like. For example, the transmission unit 133 transmits information instructing the information processing apparatus corresponding to the distribution base DB1 to deliver the contact lens A to the address “AD1” of the user U1 on July 5. For example, the transmission unit 133 transmits information instructing to deliver the contact lens A to the address “AD50” of the staying place ST of the user U1 on August 5 to the information processing apparatus corresponding to the distribution base DB2.

[3. Processing flow
Next, the procedure of the determination process by the determination system 1 according to the embodiment will be described with reference to FIG. FIG. 5 is a flowchart illustrating an example of the determination process according to the embodiment.

  As illustrated in FIG. 5, the determination apparatus 100 acquires user schedule information (step S <b> 101). In the example of FIG. 1, the determination apparatus 100 acquires schedule information related to the user U <b> 1 stored in the user information storage unit 121.

  Thereafter, the determination apparatus 100 acquires the product information of the user (Step S102). In the example of FIG. 1, the determination apparatus 100 acquires information related to products that are regularly purchased by the user U <b> 1 stored in the product information storage unit 122.

  The determining apparatus 100 determines a delivery schedule according to the user's schedule (step S103). In the example of FIG. 1, the determination apparatus 100 determines a delivery schedule indicated by the delivery information SC1.

[4. (Modification)
In the above-described embodiment, the case has been described in which the determination device 100 determines a delivery schedule in which a delivery destination is changed according to a user's schedule for a product that is regularly purchased. Depending on the destination, a product different from the normal product may be delivered to the place of stay. This point will be described with reference to FIGS. In addition, about the structure similar to embodiment, the same code | symbol is attached | subjected and description is abbreviate | omitted.

[4-1. Decision process)
First, the determination process according to the modification will be described. FIG. 6 is a diagram illustrating an example of a determination process according to the modification. The determination apparatus 100A illustrated in FIG. 6 provides a determination service for determining a delivery schedule for delivering a plurality of groups obtained by dividing a product regularly purchased by the user for each delivery timing based on information related to the user's action schedule. . FIG. 6 shows an example in which a delivery schedule in which a delivery destination and a product are changed is determined depending on whether the user is at home or at a stay.

  As illustrated in FIG. 6, the determination system 1 </ b> A according to the modification includes a determination device 100 </ b> A, a terminal device used by a user, an information processing device that receives an instruction from the determination device 100 </ b> A at a distribution center for product delivery, and the like. The determination device 100A is communicably connected to a terminal device used by a user or an information processing device provided at a distribution base via a predetermined network. Note that the determination system 1A illustrated in FIG. 6 may include a plurality of determination devices 100A.

  The determination apparatus 100A determines a delivery schedule for delivering a plurality of groups obtained by dividing a plurality of purchased products or a plurality of products together based on information on the user's action schedule. For example, the determination apparatus 100A may be an information processing apparatus that provides an electronic commerce service such as online shopping. Further, the determination apparatus 100A may be able to acquire information from an information processing apparatus that provides an electronic commerce service. In this case, the determination system 1A may include, for example, an information processing apparatus that provides an electronic commerce service such as online shopping. Hereinafter, in order to simplify the description, it is assumed that the determination device 100A provides an electronic commerce service.

  Hereinafter, an example of the determination process will be described with reference to FIG. In the example of FIG. 6, a delivery schedule is set for a user who resides in the home HM of the address AD1 and is identified by the user ID “U1” (hereinafter may be referred to as “user U1”). Indicates the case of determination. In FIG. 6, it is assumed that the determination apparatus 100A has already acquired schedule information regarding the user U1, as shown in the user information storage unit 121. Note that the determination device 100A may acquire schedule information related to the user U1 from a terminal device used by the user U1.

  As illustrated in FIG. 6, the determination device 100A includes schedule information related to the user U1 stored in the user information storage unit 121, information related to the product purchased by the user U1 regularly stored in the product information storage unit 122A, and related products. The delivery schedule is determined based on the information stored in the information storage unit 123 (step S21).

  In the example illustrated in FIG. 6, the user U1 stores in the user information storage unit 121 information indicating that the user U1 is staying for a trip whose address is “AD50” from August 1st to August 31st. Has been. In the example shown in FIG. 6, as shown in the “regular purchase list”, lotion A (hereinafter, also referred to as “product IT2”), which is a product identified by the product ID “IT2”, is purchased on a regular basis on the 5th of every month. Information indicating that the product is to be stored is stored in the product information storage unit 122A. In the example shown in FIG. 6, the related product information storage unit 123 describes the lotion B (hereinafter, “product IT21”), which is a product identified by the product ID “IT21” as the related product of the lotion A. Are stored in association with each other. In addition, “high quality” is stored as the relationship between the product “skin lotion A” and the related product “skin lotion B”. For example, since the lotion B is a product of the same classification “skin lotion” as the lotion A and is more expensive than the lotion A, that is, a high-grade product, the relationship “high-grade” is registered.

  Therefore, the determination device 100A determines the delivery schedule for the product IT2, as indicated by the delivery information SC2. For example, as shown in the delivery information SC2, the determination device 100A sets the address “AD1” of the user's home HM for the product IT2 on July 5th, which is outside the scheduled period included in the schedule information of the user U1. A delivery schedule as a delivery destination is determined. Further, for example, as shown in the delivery information SC2, the determination apparatus 100A sends the product IT2 to the address “AD1” of the user's home HM on September 5 that is outside the scheduled period included in the schedule information of the user U1. ”Is determined as a delivery destination.

  On the other hand, as shown in the delivery information SC2, the determination apparatus 100A determines the delivery destination for August 5 that is within the period of August 1 to 31 that is the period of the purpose “travel” included in the schedule information of the user U1. And determine the delivery schedule that changed the product. For example, for August 5, the determination apparatus 100A determines a delivery schedule with the address “AD50” of the user's stay ST as the delivery destination, as shown in the delivery information SC2. Further, for example, for August 5, the determination device 100A, as shown in the delivery information SC2, is a product that delivers the related product “skin lotion B” of the lotion A stored in the related product information storage unit 123. Determine the delivery schedule.

  Then, the determination device 100A distributes the product IT2 that the user U1 periodically purchases based on the delivery information SC2 determined in step S21 according to the location where the user U1 is present. Note that the determination apparatus 100A may confirm with the user U1 whether or not the product IT2 can be delivered according to the delivery schedule indicated by the delivery information SC2 by transmitting the delivery information SC2 to the terminal device used by the user U1.

  First, the determination apparatus 100A instructs the distribution base DB1, which is the distribution base A located in the region X, for regular delivery on July 5 (step S22). For example, the determining apparatus 100A instructs the distribution base DB1 to deliver the skin lotion A to the address “AD1” of the home HM of the user U1 on July 5. For example, the determining apparatus 100A transmits information instructing the information processing apparatus corresponding to the distribution base DB1 to deliver the lotion A to the address “AD1” of the user U1 on July 5, thereby determining the distribution base DB1. To instruct. Note that the determination device 100A may instruct the distribution base DB 1 anytime as long as the regular delivery of the lotion A on July 5 is possible.

  Then, the distribution base DB1 receiving the delivery instruction from the determination device 100A delivers the skin lotion A to the address “AD1” of the home HM of the user U1 on July 5 (step S23). Thereby, the user U1 can receive the skin lotion A at home HM on July 5.

  Next, since the user U1 is traveling for the regular delivery on August 5, the determination apparatus 100A is the normal lotion A that is a regular subscription product at an address different from the address “AD1” that is a normal delivery destination. And a different lotion B is delivered. In the example of FIG. 6, the determination apparatus 100A instructs the distribution base DB2 that is the distribution base B located in the region Y for the regular delivery on August 5 (step S24). For example, the determination apparatus 100A instructs the logistics base DB2 to deliver the skin lotion B to the address “AD50” of the stay destination ST of the user U1 on August 5. For example, the determination apparatus 100A transmits information instructing the information processing apparatus corresponding to the distribution base DB2 to deliver the skin lotion B to the address “AD50” of the stay destination ST of the user U1 on August 5. Instruct the logistics base DB2. The determination device 100A may instruct the logistics base DB2 any time as long as the regular delivery of the skin lotion B on August 5 is possible.

  Then, the distribution base DB2 receiving the delivery instruction from the determination device 100A delivers the skin lotion Bs to the address “AD50” of the staying destination ST of the user U1 who is traveling on August 5 (step S25). Thereby, the user U1 can receive the skin lotion B on August 5 at the staying destination ST during travel. Thereby, the determination apparatus 100A can increase the possibility that the user U1 periodically purchases the lotion B, which is a higher-grade product than the lotion A. That is, the determination apparatus 100A can increase the possibility that the user U1 switches the product that the user U1 regularly purchases to the lotion B that is a higher-grade product than the lotion A.

  Further, the determination apparatus 100A instructs the distribution base DB1, which is the distribution base A located in the region X, for regular delivery on September 5 (step S26). For example, the determination apparatus 100A instructs the distribution base DB1 to deliver the skin lotion A to the address “AD1” of the home HM of the user U1 on September 5. Receiving the delivery instruction from the determination device 100A, the distribution base DB1 delivers the lotion A to the address “AD1” of the home HM of the user U1 on September 5 (step S27). Thereby, the user U1 can receive the skin lotion A at home HM on September 5.

  As described above, the determination apparatus 100A can enable delivery of products suitable for the user by determining a delivery schedule in which the delivery destination of the regularly purchased products is changed according to the schedule of the user U1. . Further, the determination device 100A can create an opportunity for the user to purchase a desired product by determining a delivery schedule in which the product to be delivered is changed according to the schedule of the user U1.

[4-2. Configuration of decision device]
Next, the configuration of the determination apparatus 100A according to the modification will be described with reference to FIG. FIG. 7 is a diagram illustrating a configuration example of a determination device 100A according to a modification. As illustrated in FIG. 7, the determination device 100A includes a communication unit 110, a storage unit 120A, and a control unit 130A. The determination device 100A includes an input unit (for example, a keyboard and a mouse) that acquires various operations from an administrator of the determination device 100A and a display unit (for example, a liquid crystal display) that displays various types of information. May be.

(Storage unit 120A)
The storage unit 120A is realized by, for example, a semiconductor memory element such as a RAM or a flash memory, or a storage device such as a hard disk or an optical disk. As illustrated in FIG. 7, the storage unit 120A according to the modification includes a user information storage unit 121, a product information storage unit 122A, and a related product information storage unit 123.

(Product information storage unit 122A)
The product information storage unit 122A according to the modification stores various types of information related to products. For example, the product information storage unit 122A stores various information related to products for each group. FIG. 8 is a diagram illustrating an example of the product information storage unit according to the modification. The product information storage unit 122A illustrated in FIG. 8 includes items such as “user ID”, “regular purchase list”, and “purchased list”. The product information storage unit 122A is a lotion A that is a product identified by the product ID “IT2” for the product (user U1) identified by the user ID “U1”. This is different from the product information storage unit 122 according to the embodiment.

  For example, in the example shown in FIG. 8, the user (user U1) identified by the user ID “U1” is a lotion A that is a product identified by the product ID “IT2” as shown in the “regular purchase list”. Is a regular purchase on the 5th of every month.

  The product information storage unit 122A is not limited to the above, and may store various information according to the purpose. For example, the product information storage unit 122A may store information related to the price of the product. For example, the product information storage unit 122A may store information on the date and time when the product was purchased and the price of the product.

(Related product information storage unit 123)
The related product information storage unit 123 according to the modification stores various types of information related to other products (related products) related to the product. The other product related to the product means a product having a predetermined relationship with the product. For example, the related product information storage unit 123 stores various types of information related to related products for each product. FIG. 9 is a diagram illustrating an example of the related product information storage unit according to the modification. The related product information storage unit 123 illustrated in FIG. 9 includes items such as “product” and “related product”.

  “Product” indicates a product ID or product name which is information for identifying the product. The “product” may store any information as long as the information identifies the product.

  “Related product” includes items such as “product” and “relation”. For example, “product” indicates a product ID or product name which is information for identifying the product. The “product” may store any information as long as the information identifies the product. “Relation” indicates the relationship between the corresponding product and the related product.

  For example, in the example illustrated in FIG. 9, the contact lens A is associated with glasses A, which is a product identified by the product ID “IT11”, as a related product. Further, “competition” is stored as the relationship between the product “contact lens A” and the related product “glasses A”. For example, since the contact lens A and the glasses A are not used by the user at the same time, the relationship “competition” is registered. For example, the determination apparatus 100A provides the user who regularly purchases the contact lens A to the user who regularly purchases the contact lens A by providing information on the glasses A that is a competitive product of the contact lens A to the user who regularly purchases the contact lens A. The possibility of switching the product to be switched to glasses A can be increased.

  For example, in the example illustrated in FIG. 9, the lotion A, which is a product identified by the product ID “IT21”, is associated with the related product. In addition, “high quality” is stored as the relationship between the product “skin lotion A” and the related product “skin lotion B”. For example, since the lotion B is a product of the same classification “skin lotion” as the lotion A and is a higher-grade product than the lotion A, the relationship “high-grade” is registered.

  The related product information storage unit 123 is not limited to the above, and may store various types of information according to the purpose. In addition, the above relationship is an example, and any relationship may be used. For example, when there is a high possibility that the product and the related product are used together, the relationship “simultaneous” may be registered. Further, for example, when there is a high possibility that related products are used after the products are used, the relationship “post-use” may be registered. A plurality of related products may be associated with each product. In this case, the determination apparatus 100 </ b> A may determine which related product is to be provided in accordance with the timing at which the service related to the related product is provided to the user.

(Control unit 130A)
Returning to the description of FIG. 7, the control unit 130 </ b> A is a controller, and for example, various programs (corresponding to an example of a determination program) stored in a storage device inside the determination apparatus 100 </ b> A by a CPU, an MPU, or the like. Is implemented by using the RAM as a work area. The control unit 130A is a controller, and is realized by an integrated circuit such as an ASIC or FPGA, for example.

  As illustrated in FIG. 7, the control unit 130A includes an acquisition unit 131, a determination unit 132A, and a transmission unit 133, and realizes or executes the functions and operations of the determination process described below. Note that the internal configuration of the control unit 130A is not limited to the configuration illustrated in FIG. 7, and may be another configuration as long as the determination process described later is performed.

(Determining unit 132A)
For example, the determination unit 132A determines a plurality of groups of delivery schedules related to products that the user regularly purchases. For example, the determination unit 132A distributes one group among the plurality of groups to the user's residence, changes the product of another group delivered to the user's place of stay to another product, and then stays at the user's place of stay. Determine the delivery schedule to deliver to. For example, the determination unit 132A determines a delivery schedule for delivering another group in which the product is changed to another product more expensive than the product to the user's stay.

  In the example of FIG. 6, the determination unit 132 </ b> A includes schedule information related to the user U <b> 1 stored in the user information storage unit 121, information related to products purchased regularly by the user U <b> 1 stored in the product information storage unit 122 </ b> A, and related product information. A delivery schedule is determined based on the information stored in the storage unit 123.

  For example, the determination unit 132A determines the delivery schedule of the product IT2 as shown in the delivery information SC2. For example, as shown in the delivery information SC2, the determination unit 132A sets the address “AD1” of the user's home HM for the product IT2 for July 5 that is outside the scheduled period included in the schedule information of the user U1. A delivery schedule as a delivery destination is determined. For example, as shown in the delivery information SC2, the determination unit 132A sends the product IT2 to the address “AD1 of the user's home HM on September 5 that is outside the scheduled period included in the schedule information of the user U1. ”Is determined as a delivery destination.

  Further, for example, as shown in the delivery information SC2, the determination unit 132A determines that the purpose “travel” included in the schedule information of the user U1 is from August 1st to 31st, August 5th. Determine a delivery schedule that changes the delivery destination and product. For example, for August 5, the determination unit 132A determines a delivery schedule that uses the address “AD50” of the user's stay ST as the delivery destination, as shown in the delivery information SC2. Further, for example, for August 5, the determination unit 132A is a product that delivers the related product “skin lotion B” of the lotion A stored in the related product information storage unit 123, as shown in the delivery information SC2. Determine the delivery schedule.

[5. Processing flow
Next, the procedure of the determination process by the determination system 1A according to the modification will be described with reference to FIG. FIG. 10 is a flowchart illustrating an example of the determination process according to the modification.

  As illustrated in FIG. 10, the determination apparatus 100A acquires user schedule information (step S201). In the example of FIG. 6, the determination device 100 </ b> A acquires schedule information related to the user U <b> 1 stored in the user information storage unit 121.

  Thereafter, the determination device 100A acquires the product information of the user (Step S202). In the example of FIG. 6, the determination apparatus 100A acquires information related to products that are regularly purchased by the user U1 and stored in the product information storage unit 122A.

  The determining apparatus 100A determines whether there is a delivery destination that satisfies a predetermined condition (step S203). When there is a delivery destination that satisfies the predetermined condition (step S203: Yes), the determination apparatus 100A determines a delivery schedule in which a product delivered to the delivery destination that satisfies the predetermined condition is changed to another product (step S204). On the other hand, when there is no delivery destination that satisfies the predetermined condition (step S203: No), the determination device 100A determines a delivery schedule according to the product information and the user's schedule (step S205). In the example of FIG. 6, the determination apparatus 100A determines a delivery schedule in which the delivery to the stay destination ST is changed from the lotion A to the lotion B as shown in the delivery information SC2.

[6. effect〕
As described above, the determination device 100 according to the embodiment and the determination device 100A according to the modification include the acquisition unit 131 and the determination units 132 and 132A. The acquisition unit 131 acquires information related to the user's action schedule. The determination units 132 and 132 </ b> A are based on the information related to the user's action schedule acquired by the acquisition unit 131, and deliver a delivery schedule for each of a plurality of groups obtained by dividing a plurality of purchased products or a plurality of products collectively. To decide.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification have a plurality of products obtained by dividing a plurality of purchased products or a plurality of products collectively based on the information related to the user's action schedule. By determining a delivery schedule to be delivered for each group, it is possible to deliver goods suitable for the user.

  Moreover, in the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification, the determination units 132 and 132A select one group among the plurality of groups as the first position based on the information related to the user's action schedule. And a delivery schedule for delivering another group to a second position different from the first position is determined.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modified example deliver one group among the plurality of groups to the first position based on the information related to the user's action schedule, By determining a delivery schedule for delivering the group to a second position different from the first position, it is possible to deliver a product suitable for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A deliver one group to the user's residence based on information related to the user's action schedule, A delivery schedule for delivering the group to the user's stay is determined.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modified example deliver one group to the user's residence based on the information related to the user's action schedule, and the other group stays the user. By determining the delivery schedule to be delivered first, it is possible to deliver goods suitable for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A select one of the plurality of groups as the first date and time based on information related to the user's action schedule. And a delivery schedule for delivering other groups on a second date and time different from the first date and time is determined.

  Thereby, the determining apparatus 100A according to the embodiment and the determining apparatus 100A according to the modified example deliver the one group among the plurality of groups to the first date and time and the other group different from the first date and time to the second date and time. By determining a delivery schedule to be delivered on a daytime basis, it is possible to deliver a product that is appropriate for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A are based on information related to the user's action schedule, at the time when one group is located in the user's residence. A delivery schedule for delivering and delivering another group at a time when the other group is located at the place where the user stays is determined.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modified example deliver one group to a time point located in the user's residence based on the information related to the user's action schedule, and the other group By determining a delivery schedule for delivering the item at a time point where the user is located, it is possible to deliver a product suitable for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A determine the delivery schedules of a plurality of groups related to products that the user regularly purchases.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modified example determine the delivery schedules of a plurality of groups related to the products that the user regularly purchases, thereby delivering the appropriate products for the user. Can be possible.

  Moreover, in the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification, the determination units 132 and 132A deliver one group among the plurality of groups to the user's place of residence, The delivery schedule for delivering to the user's place of stay by changing the product of another group to be delivered to another product is determined.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modified example deliver one group to the user's place of residence, and distribute the other group's products delivered to the user's place of stay to other products. By determining the delivery schedule to be delivered to the user's place of stay by changing to, it is possible to deliver a product suitable for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A deliver another group in which the product is changed to another product more expensive than the product to the user's place of stay. Determine the delivery schedule.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification determine a delivery schedule for delivering another group in which the product is changed to another product more expensive than the product to the user's stay. Thus, it is possible to enable delivery of products suitable for the user.

  In addition, in the determination device 100 according to the embodiment and the determination device 100A according to the modification, the determination units 132 and 132A each of the plurality of groups based on the information regarding the user's action schedule among the plurality of points regarding the user. To determine the point of delivery.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification include a delivery destination that delivers each of the plurality of groups based on the information related to the user's action schedule among the plurality of points related to the user. By determining the point to be, it is possible to deliver a product suitable for the user.

  Moreover, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification include a transmission unit 133. The transmission unit 133 transmits information related to the delivery schedule determined by the determination units 132 and 132A to the terminal device used by the user.

  Thereby, the determination apparatus 100 according to the embodiment and the determination apparatus 100A according to the modification transmit information regarding the determined delivery schedule to the terminal device used by the user, whereby the user is determined by the determination apparatuses 100 and 100A. You can check the delivery schedule.

[7. Hardware configuration)
The determination apparatus 100 according to the embodiment described above and the determination apparatus 100A according to the modification are realized by a computer 1000 having a configuration as illustrated in FIG. 11, for example. FIG. 11 is a hardware configuration diagram illustrating an example of a computer that realizes the function of the determination apparatus. The computer 1000 includes a CPU 1100, RAM 1200, ROM 1300, HDD 1400, communication interface (I / F) 1500, input / output interface (I / F) 1600, and media interface (I / F) 1700.

  The CPU 1100 operates based on a program stored in the ROM 1300 or the HDD 1400 and controls each unit. The ROM 1300 stores a boot program executed by the CPU 1100 when the computer 1000 is started up, a program depending on the hardware of the computer 1000, and the like.

  The HDD 1400 stores programs executed by the CPU 1100, data used by the programs, and the like. The communication interface 1500 receives data from other devices via the network N and sends the data to the CPU 1100, and transmits data generated by the CPU 1100 to other devices via the network N.

  The CPU 1100 controls an output device such as a display and a printer and an input device such as a keyboard and a mouse via the input / output interface 1600. The CPU 1100 acquires data from the input device via the input / output interface 1600. In addition, the CPU 1100 outputs the generated data to the output device via the input / output interface 1600.

  The media interface 1700 reads a program or data stored in the recording medium 1800 and provides it to the CPU 1100 via the RAM 1200. The CPU 1100 loads such a program from the recording medium 1800 onto the RAM 1200 via the media interface 1700, and executes the loaded program. The recording medium 1800 is, for example, an optical recording medium such as a DVD (Digital Versatile Disc) or PD (Phase change rewritable disk), a magneto-optical recording medium such as an MO (Magneto-Optical disk), a tape medium, a magnetic recording medium, or a semiconductor memory. Etc.

  For example, when the computer 1000 functions as the determination devices 100 and 100A, the CPU 1100 of the computer 1000 implements the functions of the control units 130 and 130A by executing a program loaded on the RAM 1200. The CPU 1100 of the computer 1000 reads these programs from the recording medium 1800 and executes them. However, as another example, these programs may be acquired from other devices via the network N.

  As described above, some of the embodiments and modifications of the present application have been described in detail with reference to the drawings. However, these are merely examples, and various aspects can be made based on the knowledge of those skilled in the art including the aspects described in the disclosure line of the invention. It is possible to carry out the present invention in other forms that have been modified and improved.

[8. Others]
In addition, among the processes described in the above-described embodiments and modifications, all or a part of the processes described as being automatically performed can be manually performed, or are described as being performed manually. All or part of the processing can be automatically performed by a known method. In addition, the processing procedures, specific names, and information including various data and parameters shown in the document and drawings can be arbitrarily changed unless otherwise specified. For example, the various types of information illustrated in each drawing is not limited to the illustrated information.

  Further, each component of each illustrated apparatus is functionally conceptual, and does not necessarily need to be physically configured as illustrated. In other words, the specific form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed or arbitrarily distributed in arbitrary units according to various loads or usage conditions. Can be integrated and configured.

  In addition, the above-described embodiments and modifications can be combined as appropriate within a range that does not contradict processing contents.

  In addition, the “section (module, unit)” described above can be read as “means” or “circuit”. For example, the acquisition unit can be read as acquisition means or an acquisition circuit.

DESCRIPTION OF SYMBOLS 1 Determination system 100 Determination apparatus 121 User information storage part 122 Goods information storage part 130 Control part 131 Acquisition part 132 Determination part 133 Transmission part N Network

Claims (9)

An acquisition unit for acquiring information related to the user's action schedule;
Based on information about the user's action schedule acquired by the acquisition unit, a group of products of the same type with a plurality of purchased contents or a group of products of the same type with a plurality of contents shared A delivery schedule to be delivered for each of the plurality of divided groups, and one of the plurality of groups related to the product that the user regularly purchases is delivered to the user's residence, and the user's place of stay A normal product that the user regularly purchases the product of another group delivered to the user, and is a related product of the normal product delivered to the user's residence, which is higher-grade than the normal product. Change to other products, a determination unit for determining a delivery schedule for delivery to the user's stay ,
A determination apparatus comprising: The determination unit
Based on the information related to the user's action schedule, a delivery schedule for delivering one group to the first position and delivering the other group to a second position different from the first position among the plurality of groups is determined. The determination device according to claim 1, wherein: The determination unit
The delivery schedule for delivering the one group to the user's residence and delivering the other group to the user's place of stay is determined based on information related to the user's action schedule. 2. The determination device according to 2. The determination unit
Based on the information related to the user's action schedule, a delivery schedule is determined for delivering one group among the plurality of groups at a first date and time and delivering another group at a second date and time different from the first date and time. The determination device according to claim 1, wherein: The determination unit
Based on information related to the user's action schedule, a delivery schedule is determined for delivering the one group at a time when the user is located in the user's residence, and delivering the other group at a time when the user is located at the place of stay. The determination device according to claim 4, wherein: The determination unit
Among a plurality of points for the user, on the basis of the information about the action schedule of the user, any one of claims 1-5, characterized in that to determine the point where the delivery destination to deliver each of the plurality of groups The determination apparatus according to item 1. A transmission unit for transmitting information on the delivery schedule determined by the determination unit to a terminal device used by the user;
Determining apparatus according to any one of claims 1 to 6, further comprising a. A decision method performed by a computer,
An acquisition step of acquiring information related to the user's action schedule;
Based on information about the user's action schedule acquired in the acquisition step, a group of products of the same type with a plurality of purchased contents or a group of products of the same type with a plurality of contents in common A delivery schedule to be delivered for each of the plurality of divided groups, and one of the plurality of groups related to the product that the user regularly purchases is delivered to the user's residence, and the user's place of stay A normal product that the user regularly purchases the product of another group delivered to the user, and is a related product of the normal product delivered to the user's residence, which is higher-grade than the normal product. A determination step of determining a delivery schedule to be changed to another product and delivering to the user's stay ,
The determination method characterized by including. An acquisition procedure for acquiring information about the user's action schedule;
Based on the information about the user's action schedule acquired by the acquisition procedure, a group of products of the same type with a plurality of purchased contents or a group of products of the same type with a plurality of contents in common A delivery schedule to be delivered for each of the plurality of divided groups, and one of the plurality of groups related to the product that the user regularly purchases is delivered to the user's residence, and the user's place of stay A normal product that the user regularly purchases the product of another group delivered to the user, and is a related product of the normal product delivered to the user's residence, which is higher-grade than the normal product. A determination procedure for determining a delivery schedule to be changed to another product and delivering to the user's stay ,
A determination program characterized by causing a computer to execute.

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