JPH08329143A - Sales system - Google Patents

Abstract

PURPOSE: To surely and quickly receive an aimed book from a book store at a reserved day by transmitting a book order entry from a customer to a book agency system, delivering the reserved book from the system to the book store and receiving the book from the book store in exchange for the payment of its price. CONSTITUTION: A customer transmits the order entry of an aimed book from a personal computer(PC) to a book agency system 3 by PC communication while observing a retrieved result and specifies a book store 8 from which the book is to be purchased and a purchase date. The system 3 searches the book from a stock master 5 and ships the book to the store 8. The customer visits the specified book store 8 at the specified purchase day and receives the book in exchange for the payment of its price, the store 8 pulls out book information (slip) from the book and manages the sold book based upon the book information. Thus the book agency system 3 receives the book order entry from the customer by PC communication and delivers the book to the specified book store 8 and the customer can surely receive the book inn exchange for the payment of the price without especially adding postage or the like.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a sales system for reserving books by personal computer communication or the like.

[0002]

2. Description of the Related Art Conventionally, when a customer purchases a book, he or she goes to a bookstore to find and purchase a desired book.

[0003]

The conventional system described above has the following problems. (1) A customer may remember the title of a book and the bookstore may not have the desired book in stock. If a book is not in stock and an order is placed through the bookstore, it takes 3 to 7 days to arrive at the bookstore, and there is a problem that the customer cannot obtain the book at the exact time.

(2) If the customer does not remember the exact title of the book and wants to search for the desired book based on an ambiguous purpose or title, etc., the title is not set especially in small bookstores or local bookstores that do not have a search system. It is necessary to manually search for a search book or the like that describes, and there is a problem that it is difficult to find because there is no search book with all titles.

The present invention solves these problems.
The purpose is to make an order entry for books, etc. via personal computer communication, etc., and to surely obtain the desired books, etc. through the shop where the purchase is made without any additional charges such as shipping charges.

[0006]

[Means for Solving the Problems] Means for solving the problems will be described with reference to FIG. In FIG. 1, the book agency system 3 receives a book order via a line, delivers the book to a bookstore, searches for a book title master 4, a bookstore master 6, and an inventory master 5.

The book title master 4 is for registering the book title, author's name, and the like. The inventory master 5 manages the inventory of books. The bookstore master 6 is a bookstore name or the like registered.

[0008]

According to the present invention, as shown in FIG. 1, the book ordering system 3 accepts a book order entry from a customer via a line, attaches the book information of the order entry to the book, and delivers the book to a designated bookstore. The customer goes to a bookstore to which the book has been delivered and delivers the book in exchange for the price, and the bookstore manages the supplement of the book based on the book information extracted from the book.

At this time, when the order entry is accepted,
The book title of the book specified by the customer by the book agency system 3,
The book title master 4 is searched by a genre, a keyword, etc., and the search result is returned to deliver the book having the book title designated by the customer to the bookstore.

When the order entry is accepted, the book agency system 3 searches the bookstore master 6 based on the bookstore or the address to which the book designated by the customer is delivered.
The search result is returned and delivered to the bookstore specified by the customer.

Further, when the order entry is accepted, the book agency system 3 searches the stock master 5 and the like based on the book and the bookstore designated by the customer, calculates the expected delivery date at the bookstore and returns it to the customer. In addition to notification, books are delivered to the bookstore by the scheduled delivery date.

Therefore, an order entry of a book is made to the book intermediary system 3 via personal computer communication, etc., and the book is delivered to the bookstore so that the customer can obtain the desired book through the bookstore without any extra charge such as a special shipping fee. It became possible to do.

[0013]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Next, the construction and operation of an embodiment of the present invention will be sequentially described in detail with reference to FIGS.

FIG. 1 is a block diagram showing one embodiment of the present invention.
In FIG. 1, a personal computer 1 is used by a customer to send an order entry of a book to a book agency system 3 by a personal computer communication network via a line.

The personal computer communication network 2 enables the personal computer 1 of the customer and the book agency system 3 to communicate with each other via a line (network). The book agency system 3 accepts an order entry of a book notified from the customer's personal computer 1 via a personal computer communication network, or searches the book title master 4 based on the book title, keyword, etc. notified by the customer. The result is returned to the customer's PC 1, the bookstore master 6 is searched based on the bookstore name or address notified by the customer, and the nearby bookstore name is returned to the customer's PC 1, or the accepted order entry Based on the above, the stock master 5 is searched, the confirmed orders are registered in the order confirmation database 7, and the designated books are delivered to the designated bookstore.

The book title master 4 is for registering the book title, author's name, etc. of the book (see FIG. 6A). The inventory master 5 registers and manages the inventory of books, a predetermined arrival date, and the like (see (b) of FIG. 6).

The bookstore master 6 registers the bookstore, the address of the bookstore, the shipping lead time (the number of days required to reach the bookstore from the distribution center), etc. (see (c) of FIG. 6).

The order confirmation database 7 is for registering and managing the titles of the orders confirmed. Bookstore 8
For example, a book delivered from the book agency system 3 is handed over to a customer who visits the store for a price.

Next, using the conceptual explanatory view of the present invention in FIG.
The concept of the configuration of FIG. 1 will be described. In FIG. 2, S1 is
The customer operates the personal computer 1 to search for a book, enter an order for the book, specify a purchase bookstore, and specify a purchase date. Here, in order to search for a book, in addition to searching for the corresponding book name from the book title master, if the book title of the book is not completely known, the book agency system 3 searches the book title master 4 using the ambiguous book name as a key. Search for so-called similar titles, such as picking up partially matching titles. The order entry of a book is an order entry (book order) in which the customer who has seen the search result of the book specifies the title and the number of the desired book. The designated bookstore is
A customer designates a bookstore for purchasing books in exchange, for example, a bookstore near his home or office. The designation of the purchase date designates the purchase date when the customer purchases the book from the bookstore.

In step S2, the personal computer communication network 2 transmits the order information (order entry) transmitted from the personal computer 1 of the customer in step S1 to the book agency system 3. S
3. Based on the order information (order entry) transmitted in S2, the book agency system 3 allocates the ordered books and ships the ordered books. The allocation of the ordered books is shown in FIG. With reference to the inventory master 5 of (b), it is confirmed whether or not the book is in stock, and if there is inventory, an instruction to ship to a designated bookstore is given, and if not, an instruction to order is issued. In order to ship the ordered book, after the ordered book is reserved, if there is a stock, book information (short strip) is issued based on information such as an inventory master.
Since the distribution center location is printed on the strip,
The inventory position is confirmed based on the strip, and the book information (strip) is added to the designated bookstore and shipped.

In S4, the bookstore waits for the customer to come to the store. S5
Is a customer who visits a bookstore and purchases books in exchange for the price. As described above, the customer views the search result from the personal computer 1 through the personal computer communication, transmits the order entry of the desired book to the book agency system 3, and further specifies the bookstore to purchase and the planned purchase date (decision). )I do. The book agency system 3 reserves books from the inventory master 5 and also ships (delivers) them to the bookstore. The customer goes to the bookstore specified on the specified purchase date to receive the book in exchange for the price,
The bookstore takes out the book information (short strip) from the book and manages the sold books by using the book information (short strip).
As a result, the book ordering system 3 receives the order entry of the book from the customer through the personal computer communication, delivers it to the designated bookstore, and the customer can certainly receive the book in exchange for the price without any special shipping cost. .

Next, the operation of the configuration of FIG. 1 will be described in detail with reference to FIGS. 3 and 4 show a flowchart (order) for explaining the operation of the present invention. FIG. 7 shows examples of various databases included in the bookstore agency system. The processing flow of FIGS. 3 and 4 will be described below with reference to the database example of FIG. 7.

In FIG. 3, in S11, the customer thinks "I want a book!" And orders a book.

In step S12, the customer operates the personal computer 1 to key in a book category, a keyword, a newspaper advertisement, (book name, ISBN code), etc. through personal computer communication. The genre and the keyword are set as words included in the book name or as attributes in advance. For example, in the case of the book “Distribution improvement”, “Distribution” is designated as a keyword. The designation by the newspaper advertisement is to input the title and ISBN code to be published in the newspaper advertisement.

In S13, as shown in the figure, the information key-inputted by the personal computer 1 in S12 is used as a parameter for the command (search). ・ Genre ・ Keyword ・ Newspaper advertisement ・ Book title ・ ISBN code (Numbered every time the book is published. A unique book number) or the like, and sends it to the book agency system 3 via personal computer communication.

In step S13, the book agency system 3, which has received the search parameter transmitted in step S12, searches the book title master 4 for the book name, and extracts the search result of the book in question from the book name, ISBN code, and the like.

Therefore, for example, when "book of physical distribution improvement" is designated as the book title, the book title master 4 in FIG. 7 is searched, and information such as the relevant ISBN code "4905752886" and the publisher name "language school" is searched. As a result, it will be extracted.

At step S14, the following is stored as the search result searched at step S13 and is returned to the personal computer 1.・ Serial No. -Book title-ISBN code-Author name-Publisher name-List price-Presence / absence of inventory The serial number is the management serial number of each search result, and it is possible to instruct the book agency system by the serial number. Since there is only one item corresponding to the search result of “Distribution improvement book”, “1” is set as the serial number and is displayed together with the search result.

In step S15, the search result returned in step S14 is displayed on the screen of the personal computer 1 to notify the customer.

In step S16, the customer who looks at the search result displayed on the screen inputs OK when the number of the retrieved titles is correct, or if the retrieved titles are plural, it is an objective. Select the book title and determine if you entered OK. In the case of YES, it progresses to S17. On the other hand, NO
In this case, the search is performed again in S12.

In S17, the personal computer 1 issues a command (order).
As a parameter to the serial number.・ Set the number of books, etc. and send them to the book agency system 3 via personal computer communication.

In step S18, the book agency system 3 that has received the order parameter transmitted in step S17 allocates the stock with reference to the stock master 5, and returns the allocation to the personal computer 1. For example, in the case of “book for improving logistics”, FIG.
The stock master 5 is referred to and the fact that there is stock is notified.

In step S19 of FIG. 4, the customer operates the personal computer 1 to issue a command in response to the notification that the stock allocation of the books returned in step S18 has been secured displayed on the screen of the personal computer 1. If you cannot specify the desired bookstore or bookstore as a parameter in (Bookstore search), set the delivery bookstore code and municipality code (or set the bookstore name, address, etc.) and transfer books via PC communication. Send to system 3. The delivery bookstore code is a code assigned to each bookstore, and when searching for a bookstore, the book agency system may display a code list on the screen and select it, in addition to the customer directly inputting the code. The city / town / village code is a code for identifying the place where the customer wishes to pick up the book, and similarly, the code may be selected from the code list instead of being directly input.

In step S20, the book agency system 3 that has received the bookstore search parameter transmitted in step S19 searches the bookstore master 6. For example, when the bookstore code “BS001” is designated, the bookstore master 6 in FIG. 7 is searched and the bookstore name “Tokyodo” is extracted.

In step S21, the following is stored as the search result searched in step S20 and is returned to the personal computer 1.

-Serial No. -Bookstore name In S22, the search result returned in S21 is displayed on the screen of the personal computer 1 to inform the customer.

In step S23, the customer who sees the search result displayed on the screen determines whether the searched bookstore is correct as the book collection bookstore. In the case of YES, the processing proceeds to S24.
If NO, the process returns to S19 and is repeated.

In S24, the personal computer 1 uses the serial number as a parameter to the command (bookstore confirmation). Etc. are set and transmitted to the book agency system 3 via personal computer communication.

In step S25, when the bookstore search parameter transmitted in step S24 is accepted, the order is confirmed, and the book agency system 3 retrieves and displays the book title, ISBN code, publisher name, list price, and designated number of books in the order confirmation database. Registration with No. 7 and ・ Reservation No.・ Reply the estimated delivery date to PC1.

In S26, the information at the time of confirming the received order returned in S25 is displayed on the screen of the personal computer 1 as follows.・ Reservation No.・ Book name ・ ISBN code ・ Bookstore ・ List price ・ Scheduled delivery date Reservation No. Is a management serial number that is designated when the order is confirmed. It becomes possible by specifying. The scheduled delivery date is the order confirmation date plus the number of shipping lead-time days for each bookstore. Also,
If there is no stock, the request for stocking will be sent from there, so the number of days until the planned stocking date will be added.

By the above, when the customer wants a book,
Book information system (book genre, keywords, newspaper advertisements, ambiguous book titles, etc.) 3
To request the book title master 4 to search, receive the book title search result, determine the desired book title, send it to the book agency system 3 via PC communication, and refer to the stock master 5 to reserve the stock. Then, the customer specifies a bookstore to pick up the book (or a bookstore near the specified address), sends it to the book agency system 3 by PC communication, searches the bookstore master 6 to determine the bookstore, and further plans to deliver the book. Determine the day. Then, the customer can certainly go to the bookstore specified on the scheduled delivery date and collect the book in exchange for the price without any special shipping fee.

FIG. 5 shows a flowchart (delivery, delivery) for explaining the operation of the present invention. In FIG. 5, in S31, the book agency system 3 reserves a book order with the customer's personal computer 1 through personal computer communication, and registers the confirmed contents of the order confirmation database 7 and the inventory master 5.
It is indicated that a strip of paper with the following information shown in the figure printed is issued.

Reservation No. -Book name-ISBN code-Bookstore-Author name-List price-Customer name (customer name) -Scheduled delivery date (Scheduled delivery date) S32 delivers (inserts a strip into the book and delivers to the bookstore).

In S33, the bookstore 8 stores the book delivered in S32. In S34, the customer comes to the bookstore on the scheduled reservation date (delivery schedule date). In S35, the customer picks up the book in exchange for the price at the bookstore.

In step S36, it is determined whether the bookstore requires inventory.
In S35, when the book is given to the customer in exchange for the price, the book is taken out from the book and it is determined whether the book is in stock. In the case of YES, this strip (the strip on which the book information is printed) is sent to the book agency system 3 in S37 to request the redelivery of the book (replenishment of the book at the bookstore). On the other hand, N
In the case of O, it was found that the stock of the book is unnecessary, so
The strip is discarded in S38.

As described above, when the book agency system 3 receives and reserves a book for a book from a customer through personal computer communication, it refers to the order confirmation database 7 and the stock master 5 to print the book information into a strip and insert it into the book. And deliver it to the designated bookstore. At the bookstore, when the customer arrives at the store, the book is given in exchange for the price, and when it is determined that inventory is necessary for the strips extracted from the book, the strips are sent to the book agency system 3 to request redelivery of the books. On the other hand, when it is judged that the inventory is unnecessary, this strip is discarded. As a result, it is possible for the book agency system 3 to accept book reservations from customers by personal computer communication, deliver them to the bookstores near the customers using the book delivery system, and receive the books without any special shipping charges. Become.

FIG. 6 shows an example master / database of the present invention. FIG. 6A shows an example of a title master. When the customer operates the personal computer 1 and the title of the book is unknown, the book agency system 3 searches the book title master 4 when the vague search request is made by designating a genre, a keyword, or the like. It is for searching the candidate title, author name, etc., and the following items shown in the figure are registered in advance.

-ISBN code-Book name-Publisher name-Author name-Fixed price-Inventory presence / absence classification FIG. 6 (b) shows an example of an inventory master. The inventory master 5 manages the inventory of books, and manages the inventory by registering the following items shown in the figure.

ISBN code-Book title-Distribution center inventory location-Stock quantity-Allocation quantity-Scheduled arrival date FIG. 6C shows an example of a bookstore master. When the customer operates the personal computer 1 and the bookstore code is unknown, the bookstore master 6 requests the search by sending the prefecture code, the municipality code, etc., and the book agency system 3 searches the book title master 4 for the customer. It is for searching for a desired bookstore (bookstore code), and the following items shown in the figure are registered in advance.

Bookstore code-Bookstore-Prefecture code-Municipality code-Partition rate-Shipment lead time days Here, the partition rate is the partition rate for the bookstore with respect to the fixed price. The shipping lead time is determined based on the distance from the distribution center, and is the number of days delayed when the book is delivered to the bookstore (therefore, the customer's delivery date (scheduled delivery date) is the order received). Will be the day when the shipping lead time is added on the day that is confirmed).

FIG. 6D shows an example of the order confirmation database. The order confirmation database 7 manages information that the customer has confirmed the reservation of the book by operating the personal computer 1, and registers and manages the following items shown in the figure.

Reservation No. -Bookstore-Customer name (ID) -Bookname-ISBN code-Publisher name-Fixed price-Number of books-Scheduled delivery date FIG. 7 shows a database / master example of the present invention. This shows how information managed by the order confirmation database 7 is retrieved from the book title master 4, the stock master 5, and the bookstore master 6.

(1) The book name (ISBN code) found by searching the book name master 4 is displayed in the column of ISBN code of the arrow of the corresponding "customer name, reservation No." entry in the order confirmation database 7, and the book name, Copy it to the publisher name and fixed price fields, and refer to the inventory master 5 by the found title (ISBN code) to find the inventory master 5
The stock number and the allocation number are updated, and when the stock is out, the scheduled arrival date is further set.

(2) The bookstore (bookstore code) found by searching the bookstore master 6 is set in the bookstore column of the arrow of the corresponding "customer name, reservation No." entry in the order confirmation database 7 and the shipping lead is set. The scheduled delivery date is determined based on the number of time days and set in the scheduled delivery date field.

[0055]

As described above, according to the present invention,
Since the customer makes an order entry of books to the book intermediary system 3 through personal computer communication, etc., and delivers the books to the bookstore and collects them from the bookstore in exchange for the price, the customer uses the personal computer communication or the like. Can be reserved in the book agency system 3, and the desired book can be surely obtained from the nearest bookstore without additional charges such as a special shipping fee. As a result, the customer can reserve the desired book by personal computer communication or the like, and can reliably and quickly receive the desired book from the bookstore on the reservation date. The sales system which is the object of the present invention is not limited to only books, and other than the books, any sales system of products that can be uniquely identified by the name of video, CD, personal computer software, etc., is within the scope of the present invention. Are included in.

[Brief description of drawings]

FIG. 1 is a configuration diagram of an embodiment of the present invention.

FIG. 2 is a conceptual explanatory diagram of the present invention.

FIG. 3 is a flowchart for explaining the operation of the present invention (order, part 1).

FIG. 4 is a flowchart for explaining the operation of the present invention (order, part 2).

FIG. 5 is an operational flowchart (delivery, delivery) of the present invention.

FIG. 6 is an example master / database of the present invention.

FIG. 7 is an example of a database / master of the present invention.

[Explanation of symbols]

 1: Personal computer 2: Personal computer communication network 3: Book agency system 4: Book title master 5: Inventory master 6: Bookstore master 7: Order confirmation database 8: Bookstore

Claims (6)

[Claims] 1. A product master having information specifying each product, and a purchase store master having information specifying a purchase store, and receiving a purchase product and order information designating the purchase store via a line. , A product master and a purchase store master are searched, a product corresponding to the order information and a purchase store are specified, and an agency means for notifying the sender of the order information, and a delivery for delivering the product identified by the agency means to the purchase store A sales system comprising means and means for accepting the product delivered by the delivery means and delivering the product to the sender of the order information. 2. The product master has, for each product, a name, a keyword indicating a characteristic, and an identification number, and when the intermediary means receives the order information, it searches the product master based on the order information. The sales system according to claim 1, wherein the product is specified by the following. 3. The purchase store master stores the name of each purchase store,
When the ordering means has a location value and receives the order information designating a purchase area, the agency means searches the purchase shop master and designates a purchase shop located at a location nearest to the designated area. The described sales system. 4. The intermediary means, when determining a product and a purchase store, calculates a delivery date to the purchase store based on the distance to the purchase store, and notifies the sender of the order information. The sales system according to claim 1. 5. The sales system according to claim 1, further comprising an inventory master that manages the location of the inventory of each product, and the intermediary means, together with the information of the product specified based on the order information, the inventory master. Is a sales system that searches for, outputs information indicating the location of inventory, and attaches it to the product. 6. The agency means prints the information of the product specified based on the order information on a strip, attaches it to the product and delivers it, and when the strip is returned, reads the product read from the strip. The sales system according to claim 5, wherein a strip is attached to a new product and redistributed based on the information.