JP2002117358A - Method of mail-order sales - Google Patents

Abstract

PROBLEM TO BE SOLVED: To prevent leakage of customer's personal information in mail-order sales using a telecommunication line such as the Internet. SOLUTION: In the method of mail-order sales, by connecting an information terminal of a customer 2 to a server for the mail-order sales of a mail-order distributor 1 to display an information display screen of the server on a display of the information terminal, the customer 2 inputting a provisional name for specifying the customer 2 her/himself into the information display screen displayed, the customer 2 ordering a commodity on the information display screen displayed by the provisional name and designating a business office 3 of a freight forwarder who is an addressee of the commodity ordered, and the customer 2 receiving the commodity sent to the provisional name at the business office 3 of the designated freight forwarder.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a mail order method using a communication line such as the Internet, and more particularly to a technique for preventing leakage of personal information of customers.

[0002]

2. Description of the Related Art At present, various kinds of products are handled in mail-order sales using the Internet, and even people living in an area far from the dealer purchase various kinds of goods through mail-order sales using the Internet. In this mail order,
Customer's credit card number via the Internet,
Personal information such as address, telephone number, age, and gender is notified to the mail order dealer. In recent years, there have been cases where hackers have infiltrated the Internet and the like, and have stolen personal information of customers. However, no matter how much defensive measures are taken, the situation is that it is a "pretend play."

[0003]

As described above, there is a risk that a customer's credit card number may be leaked to a hacker or the like, and the leaked credit card number may be misused by a third party, causing the customer to lose money. There is a risk of suffering. further,
Not only credit card numbers, but also customer addresses, phone numbers,
Personal information such as age and gender may be leaked and misused. For this reason, consumers are anxious and their purchase willingness is reduced. The present invention has been made in view of such a point, and an object of the present invention is to prevent leakage of personal information of a customer in mail order using a communication line such as the Internet.

[0004]

Means for Solving the Problems In order to solve the above problems, the structure of the first invention of the present application is as defined in claim 1. By connecting the customer information terminal (for example, a personal computer) to a mail order server of a mail order company (including a mail order company), the information display screen (Web page) of the server can be obtained. Is displayed on the display device of the information terminal, and the customer inputs a tentative name for identifying the customer himself on the information display screen displayed on the display device, and the tentative name is displayed with the tentative name. On the information display screen, you can order the product and specify the destination of the ordered product. Then, since the customer receives the product sent under the temporary name at the specified destination, the customer can communicate the product without informing the mail order company of information that can identify the customer, such as the customer's name and address. Can be purchased from distributors.

Further, the structure of the second invention is as described in claim 2. According to the configuration of the second aspect of the present invention, in addition to the operation of the configuration of the first aspect of the present invention, a sales office (a head office, a branch, a branch office, etc.) of a transport company (including a transport company) to which the goods ordered by the customer is sent is provided. Is previously registered (stored) in the storage means of the server. Then, when the customer specifies the destination area on the displayed information display screen, the business offices of the carrier registered in the storage means of the server that are within the specified area are displayed. Is displayed on the information display screen. Since the customer specifies one of the displayed business offices of the carrier as the destination of the product, the destination of the product can be easily specified.

Further, a third aspect of the present invention is as described in claim 3. According to the configuration of the third aspect of the present invention, together with the operation of the configuration of the second aspect of the present invention, the area where the business office of the designated carrier is located is designated on the displayed information display screen. , So
This makes it easier for customers to specify a carrier's business office that is convenient for receiving goods.

Further, the structure of the fourth invention is as described in claim 4. According to the configuration of the fourth aspect of the invention, in addition to the operation of the configuration of the first aspect of the invention, the customer can specify the destination of goods other than the registered carrier's business office on the displayed information display screen. Therefore, even if the business office of the carrier that is convenient for the customer to receive the goods is not registered in the storage means of the server in advance, the business office of the carrier that is convenient for the customer to receive the goods is sent to the destination of the goods. Can be specified as

[0008] Further, the structure of the fifth invention is as described in claim 5. According to the configuration of the fifth aspect of the invention, in addition to the operation of the configuration of the first aspect of the invention, the customer inquires the information of the ordered product on the information display screen displayed on the display device with the temporary name. The customer can know the status of the product ordered by himself (for example, the scheduled delivery date).

Further, the structure of the sixth invention is as described in claim 6. According to the configuration of the sixth aspect of the present invention, together with the operation of the configuration of the first aspect of the present invention, the temporary name of the customer who has already ordered the product is stored in the storage means of the server,
Thereafter, when the tentative name of another customer ordering the product is the same as the tentative name of the customer stored in the storage means of the server, the fact is indicated on the information display screen displayed on the display device. Since the product is displayed and cannot be ordered with the provisional name, the provisional name of the customer can be prevented from overlapping the provisional name of another customer.

A seventh aspect of the present invention is as described in claim 7. According to the configuration of the seventh aspect of the present invention, together with the operation of the configuration of the first aspect of the present invention, the customer is provided with the provisional name for the merchandise in a deposit account of a mail order dealer in a financial institution, and a terminal of a system for managing the deposit account. By transferring money from the machine, the customer can easily remit the price of the product to the mail order dealer with the identity hidden. further,
The transfer copy can be used to prove the remittance.

[0011]

Embodiments of the present invention will be described below with reference to the drawings. FIG. 1 illustrates the outline of a mail order method according to the present invention. In FIG. 1, a mail order company 1 has set up a mail order home page (a front page of a Web page) on the Internet. The customer 2 will access this home page via the Internet. First, the customer 2 places an order for a product by giving a "specific name" in the transaction. Here, the specific name is a temporary name (for example, a handle name) for hiding the identity of the customer 2, and is, for example, equivalent to a business name used by a sole proprietor. Specific examples of the specific name include "Momotaro", "Kintaro", "Apple juice", "Cream soda", "Sunflower", "Cactus" and the like. Note that this specific name cannot specify the name, name, or the like of another person. At this time, the customer 2 designates a sales office (including a head office, a branch, a branch office, etc.) 3 of the transportation company to receive the goods.

Next, the customer 2 remits the purchase price of the product to the mail order company 1 with the specific name. This remittance method is based on an account transfer of a financial institution such as a bank. Next, after confirming the order and the remittance from the customer 2, the mail order company 1 sends the ordered product to the sales office 3 of the transportation company designated by the customer 2. Next, the customer 2 receives the product from the sales office 3 of the transportation company with the specific name as the consignee name.

FIG. 2 schematically illustrates a mail order system used in the mail order method according to the present invention. In FIG. 2, a mail order server 10 includes a control unit 11,
It has a main program file 12, a product file 13, a destination file 14, a customer management file 15, and an inquiry file 16. The control unit 11 controls the entire server 10 and includes a CPU or the like having a calculation unit. Main program file 12
Is a file of a main program that controls the operation of the entire server 10. This main program is
Screens such as a method of purchasing a product and a method of paying a price are also created on a Web page. The merchandise file 13 records merchandise for mail order by classifying the merchandise from a large class to a middle class, a small class and the like.

The destination file 14 contains the mail order company 1
(See FIG. 1), the sales office 3 of the transportation company contracted in advance (see FIG.
) Are registered (recorded) by classifying the name, address, telephone number, map showing the location of the business office 3 and the like by prefecture, municipalities, towns within wards, and the like. In addition, the destination file 14 is used to search for a sales office 3 of a shipping company, which will be described later.
Has a designated program. Customer management file 15
Is a file for recording the customer 2 (see FIG. 1).
The specific name and the personal identification number are recorded in association with each other, and, furthermore, when the same specific name as the already registered specific name is to be registered, the specific name is instantly identified by an automatic search function, This is displayed on a Web page to notify the customer 2 and a program for registering another specific name is provided. The display in this case is, for example, "The same temporary name has been registered. Please register another temporary name."

Further, the customer management file 15 records names and names, addresses, telephone numbers, facsimile numbers, e-mail (e-mail) addresses, and the like of customers in ordinary transactions. The inquiry file 16 includes a program for confirming that a remittance from the customer 2 to the mail-order company 1 has arrived, and for responding to an inquiry about information on the purchased product (distribution status of the purchased product). Each of the above files 12-
16 are recorded in storage means (including an external storage device) of the server 10.

The information terminal 20 of the customer 2 is, for example, a personal computer having a browser for browsing a Web page, and has input means (keyboard, mouse, etc.) and display means (liquid crystal display means, CRT, etc.) not shown. . When the information terminal 20 is connected to the server 10 via a communication line such as the Internet 21, for example, a screen of a later-described Web page of the server 10 (see FIGS. 3 to 11) is displayed on the display means of the information terminal 20. You.

FIG. 3 shows a homepage (front page of a Web page) 30 of the mail-order company 1 (see FIG. 1). In FIG. 3, home page 30 is server 10
(See FIG. 2). 30a is the name of the mail order company 1. When the customer 2 (see FIG. 1) clicks an "inquiry" button 30b for the distribution status of the purchased product, which will be described later,
The screen is switched to the "contact for inquiry" screen 37 in FIG. Further, when the "next page" button 30c is clicked, FIG.
Is switched to the product menu screen 31. Note that "click" means clicking with the mouse pointer of the information terminal 20, and the click is transmitted to the server 10 (see FIG. 2), and the server 10 performs an operation corresponding to the click.

FIG. 4 shows the Web of the server 10 (see FIG. 2).
The product menu screen 31 of the page b is shown. The product menu screen 31 is displayed by a well-known ordinary method.
This is displayed as a result of sequentially specifying the product classification by hierarchy (recorded in the product file 13) on the Web page. In FIG. 4, a photograph 31 of an example of a sale product is shown.
a, 31b, 31c and 31d are shown. Photo 3
1a shows a ball-point pen. Photos 31b-31d
Although not shown, other examples of a ballpoint pen can actually be shown. When a scroll button (not shown) is clicked, the product menu screen 31 scrolls up and down to display a product not shown. Customer 2 (Fig. 1
When the user clicks the “next menu” button 31e, the screen switches to a next product menu screen (not shown).
When the customer 2 clicks the "return" button 31f,
The screen is switched to the homepage 30 in FIG. Each product photo 31
When a to 31d is clicked, the clicked product is selected as a purchased product, and the screen is switched to the screen shown in FIG.

FIG. 5 shows a “select purchase method” screen 32. In FIG. 5, when the "select" button 32a is clicked, the transaction becomes a normal product shipping transaction.
The screen switches to. Further, when the "select" button 32b is clicked, the transaction does not specify the identity of the customer 2 (see FIG. 1), that is, the transaction by the private security system, and the screen is switched to the screen of FIG. Clicking the "Return" button 32c returns to the screen of FIG. When the "cancel" button 32d is clicked, the order of the product is canceled and the screen returns to the screen in FIG.

FIG. 6 shows the Web of the server 10 (see FIG. 2).
It is a “purchased product” screen 33 according to a normal product shipping method out of page b. In FIG. 6, the product photograph 33a
Indicates for confirmation a product selected by the customer 2 (see FIG. 1) for purchase. In this case, the product photograph 33a shows a case where the product photograph 31a in FIG. 4 is clicked. 33b is a quantity entry box for entering the purchase quantity of the selected product. 33c is a display column of the total price of the product to be purchased. When a plurality of types of products are selected, a list thereof is displayed. The items entered in the "box" are the server 10 (see FIG. 2)
The server 10 stores the entered information and performs an operation corresponding to the entered information.
Reference numeral 33d denotes a box for entering the name of the customer 2 (see FIG. 1) in the case of purchase by normal commodity shipping. 33e
Is a box for entering the personal identification number of the customer 2. 33f is
33g is a box for entering the destination address of the product, and 33g is a box for entering the telephone number of the destination.

The boxes 33b, 33d, 33e, 3
After the predetermined items are entered in 3f and 33g, when the "purchase" button 33h is clicked, the purchase of the product shown in FIG. 6 is determined. Clicking the "return" button 33i returns to the screen of FIG. Clicking the "Cancel" button 33j cancels the selection of purchased items,
It returns to the screen of FIG.

FIG. 7 shows the Web of the server 10 (see FIG. 2).
It is a “purchased product” screen 34 in the case of the private security system in page b. In FIG.
The product photograph 34a shows a product selected by the customer 2 (see FIG. 1) for purchase for confirmation. In this case, the product photograph 34a shows a case where the product photograph 31a in FIG. 4 is clicked. 34b is an entry box for the purchase quantity of the selected product. Numeral 34c is a display column for the total price of the product to be purchased. When a plurality of types of products are selected, a list thereof is displayed. 34d
Is an entry box for the specific name of the customer 2 (see FIG. 1). 34e is a box for entering the personal identification number of the customer 2.

After a predetermined item is entered in each of the boxes 34b, 34d, and 34e, when a "purchase" button 34f is clicked, the purchase of the product shown in FIG. 7 is determined. Clicking the "Return" button 34g returns to FIG. When the "cancel" button 34h is clicked, the selection of the purchased product is canceled, and the process returns to FIG.

FIG. 8 shows the Web of the server 10 (see FIG. 2).
It is a “delivery destination of purchase item” screen 35 by the private security system in page b. In FIG. 8, an entry box 35a for the destination prefecture name, an entry box 35b for the destination city name, and a destination ward (2
Including 3 wards. A) Name entry box 35c and a destination town or village name entry box 35d are provided. Further, each box 35a, 35b, 35c, 35
"search" buttons 35e, 35f, 35g corresponding to
35h are provided. After a predetermined item is entered in each of the boxes 35a and 35b, when a "search" button 35f is clicked, a search result as shown in FIG. 9 is displayed.

When a "search" button 35e is clicked after a predetermined item is entered in the box 35a, a destination within the designated prefecture is searched. In addition, each box 35
After filling in predetermined items in a, 35b, and 35c, clicking a "search" button 35g searches for a destination in the designated ward. In the case of the 23 wards of Tokyo, do not fill in the city box 35b. In addition, box 3
After entering predetermined items in 5a and 35d, clicking a "search" button 35h searches for a destination in the designated town or village.

When the customer 2 designates the destination separately, the process is as follows. A box 35i for the name of the destination prefecture, a box 35j for the name of the city, town and village of the destination;
An entry box 35k for the name of the transportation company and an entry box 35m for the name of the business office of the transportation company are provided. Customer 2
After entering predetermined items in the boxes 35i, 35j, 35k, and 35m, when the "OK" button 35n is clicked, the destination of the purchased product is determined. "Back" button 3
Clicking on 5p returns to FIG. Clicking the "Cancel" button 35q cancels the designation of the purchased product and returns to FIG.

FIG. 9 shows a "search" button 35e-35 in FIG.
When you click on 35h, the destination file 14 in FIG.
"Search result list of destinations" screen 3 showing the search results
6. For example, when the "search" button 35f is clicked in FIG. 8 as described above, five examples are displayed as destinations as shown in FIG. Note that the number of this example is not limited to five, and it is sufficient if at least one or more. When the customer 2 clicks one of them, the sales office 3 of the clicked shipping company (in this case, “XX
Branch ". ) Is designated as the destination of the product. Then, the screen is switched to a map screen (not shown) showing the location of the designated office 3. When the "return" button 36f is clicked, the screen returns to the screen in FIG. When the "cancel" button 36g is clicked, the screen returns to the screen in FIG.

As shown in FIG. 1, after the customer 2 remits the price of this product to the mail order merchant 1 and the mail order merchant 1 confirms the payment of the remittance, the mail order merchant 1 receives the designated money. The goods ordered by the customer 2 are sent to the sales office 3 of the transportation company. For this reason, there is no risk of the seller (the mail order company 1). As an example of the remittance method, a customer (a computer, a communication line, etc.) terminal (including a computer, a communication line, etc.) that manages the deposit account by the customer 2 to the deposit account of the mail order company 1 in the financial institution at the financial institution. For example, the transfer may be made from a bank terminal. In this case, the financial institution has a customer 2
Usually, the telephone number of the customer 2 must be registered for recording the contact information of the customer 2, but the telephone number of the customer 2 is not reported to the mail-order company 1. As will be described later, after the remittance, the customer 2 can claim the specific name (temporary name) and receive the ordered product at the sales office 3 of the destination shipping company.

One example of a method in which the mail-order company 1 sends a product to the sales office 3 of the designated transport company is as follows. This method is a method usually used in a major transportation company. First, the sender (mail order dealer 1) sets up a sales office 3 of a shipping company designated by the consignee (customer 2).
Stop, and the specific name (temporary name) of the consignee (customer 2)
Only write and ship the product. This is because the address of the customer 2 is not notified to the mail-order company 1. Then, the goods arrive at the sales office 3 of the designated transport company on the next day or two days after the normal shipping date, so the consignee (customer 2) goes to the sales office 3 and tells the specific name and receives the goods. be able to. At that time, the sales office 3 of the transportation company does not need to confirm the identity of the customer 2. The reason is that the fact that the merchandise is sent to the sales office 3 is information that only the mail-order company 1 as the sender and the customer 2 as the consignee can know, and a third party knows this information. This is because 100% of the goods cannot be received at this sales office. This is also security.

FIG. 10 shows the “contact window” 37. 10, an entry box 37a for the specific name of the customer 2 (see FIG. 1), an entry box 37b for the personal identification number of the customer 2, and an "inquiry" button 37c are provided. When the customer 2 fills in the boxes 37a and 37b after the remittance, and clicks an "inquiry" button 37c, the screen is switched to an "information of purchased product" screen 38 in FIG.

In the "information of purchased product" screen 38 in FIG. 11, a column 38 for displaying the specific name of the customer 2 (see FIG. 1)
a and a column 38b for displaying the personal identification number of the customer 2 are provided. Further, a purchase date, a payment confirmation date, a scheduled delivery date, a designated destination arrival date and destination (delivery destination), a slip number of a product invoice, and other messages are displayed. Thus, protection of the customer 2 (see FIG. 1) is achieved. This is because there is no method of contacting the customer 2 from the mail order company 1 (see FIG. 1). The customer 2 inquires whether or not the product has arrived at the sales office 3 of the shipping company (see FIG. 1) based on the slip number of the invoice of the product by telephone or the like, and at what stage of distribution of this product. Can be. Thereafter, the customer 2 receives the goods at the sales office 3 of the destination shipping company. At this time, the fact that the customer 2 knows the slip number of the invoice for the product also enables the sales office 3 of the shipping company to be a means for confirming the identity of the customer 2.

In the above-described embodiment, an example of a carrier is described as a carrier, but the present invention is not limited to this, and a carrier other than a company may be used. In addition, as long as the information terminal of the customer can access the homepage of the server for mail-order sales through a communication line such as the Internet, even if it is similar to a mobile phone or an interactive television, Good. Further, although the password of the customer is used, the invention is not limited to this, and the password of the customer may be used. Also, when selecting a product for purchase, the user clicks on the product photo, but is not limited to this.
The product name or product number of the purchased product may be clicked. Also, a ballpoint pen is shown as an example of a product, but the product is not limited to a ballpoint pen, and there are various types. Furthermore, it is conceivable that the name and name of the customer are used instead of the temporary name, and the address and location of the customer are not notified to the mail order company. In this case, the name of the customer is notified to the mail order dealer.

[0033]

According to the mail order method according to the first aspect of the present invention, the information terminal of the customer is connected to the mail order server of the mail order company, and the identity of the customer such as the name and address of the customer is specified. The merchandise can be ordered and purchased from the mail order company without informing the mail order company of the available information. Therefore, in mail order using a communication line such as the Internet, leakage of personal information such as a customer's credit card number can be prevented. For this reason, the personal information leaked in the mail order is prevented from being abused, giving a sense of security to the mail order customer, that is, the consumer, increasing the consumer's willingness to purchase,
It can contribute to economic development.

Further, according to the mail order method according to the second invention, in addition to the effects of the first invention, the sales office of the carrier to which the goods ordered by the customer is sent is stored in advance in the storage means of the server. Is registered, and when the customer specifies the destination area on the displayed information display screen, among the sales offices of the carrier registered in the storage means of the server, those within the specified area are the It is displayed on the displayed information display screen, and the customer specifies one of the business offices of the displayed carrier as the destination of the goods, so that the customer can
It is possible to easily specify the destination of the product without knowing the business office of the carrier to which the product is to be sent. For this reason, it becomes easy for the customer to purchase the goods using the mail order method according to the second invention.

Further, according to the mail order method according to the third invention, together with the effect of the second invention, the area where the business office of the designated carrier exists is specified on the displayed information display screen. Since the designation is made in a range of a ward, a town or a village, it is easy to designate a carrier office which is convenient for customers to receive goods. Therefore, it becomes easy for the customer to receive the sent product.

Further, according to the fourth invention, in addition to the effect of the first invention, even if the sales office of the carrier, which is convenient for the customer to receive the goods, is not registered in the storage means of the server in advance. In addition, the business office of the carrier, which is convenient for the customer to receive the product, can be designated as the destination of the product. Therefore, it becomes easier for the customer to receive the sent product.

Further, according to the fifth invention, in addition to the effect of the first invention, the customer can inquire about the information of the ordered product under the tentative name. You can know the status of the product. For this reason,
Customers can conduct transactions by mail order with confidence.

Further, according to the sixth aspect, together with the effect of the first aspect, it is possible to prevent the temporary name of the customer from being duplicated with the temporary name of another customer. For this reason, it is possible to prevent confusion between customers, and it is possible to improve the security of transactions of the mail order method according to the sixth invention.

Further, according to the seventh aspect, in addition to the effects of the first aspect, it is possible to easily transfer the price of the product to the mail order dealer with the customer's identity hidden, and to transfer the price. Can be used to prove the remittance. For this reason, the security of the settlement of the price can be improved.

[Brief description of the drawings]

FIG. 1 is an explanatory diagram illustrating an outline of a mail order method according to the present invention.

FIG. 2 is an explanatory diagram illustrating an outline of a mail order system used for a mail order method according to the present invention.

FIG. 3 is a screen of a homepage of a mail order server.

FIG. 4 is a “product menu” screen among web pages of a mail order server.

FIG. 5 is a “selection of purchase method” screen on the Web page of the mail order server.

FIG. 6 shows a “purchased product” screen according to a normal product shipping method among web pages of a mail order server.

FIG. 7 shows a “purchased product” screen by a private security system among web pages of a mail order server.

FIG. 8 is a screen showing a “purchase destination” of the private security system in a Web page of a mail order server.

FIG. 9 is a screen showing a “list of search results of destinations” of a product purchased by the private security system among Web pages of a mail order server.

FIG. 10 is an “inquiry window” screen among web pages of a mail order server.

FIG. 11 shows an “information of purchased product” screen on a web page of a mail order server.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 mail-order sales company 2 customer 3 business office of transportation company 10 mail-order sales server 11 control means of server 10 12 main program file of server 10 13 product file of server 10 14 destination file of server 10 15 customer management file of server 10 16 Inquiry file of server 10 20 Information terminal of customer 2 30 Home page of server 10 31 “Product menu” screen among Web pages of server 10 32 “Selection of purchase method” screen among Web pages of server 10 33 “Purchased product” screen based on the normal product shipping method among the Web pages 34 “Purchased product” screen based on the private security system among the Web pages of the server 10 35 “Purchased product” of the server 10 “Destination” screen 36 “Search result list of destinations” screen of the Web pages of server 10 37 “Inquiry window” screen of Web pages of server 10 38 “Information on purchased product” of Web pages of server 10 screen

 ────────────────────────────────────────────────── ─── Continued on the front page (72) Inventor Masami Kajiura 3-20, Otodatoricho, Kasugai City, Aichi Prefecture 14 Futaba Original Co., Ltd. F term (reference) 5B049 BB11 CC10 GG02 5B055 EE03

Claims (7)

[Claims] 1. An information display screen of the server is displayed on a display device of the information terminal by connecting the information terminal of the customer to a mail order server of the mail order company, and the customer identifies himself / herself. Enter the temporary name on this displayed information display screen, and order the goods and specify the destination of the ordered goods on this displayed information display screen with this temporary name. Receiving the goods sent in (1) at the designated destination. 2. The sales office of the carrier to which the goods ordered by the customer is to be sent is registered in advance in the storage means of the server, and the customer is provided with the information on the information display screen displayed on the display device. When the area is specified, the business offices of the carrier registered in the storage means of the server that are within the specified area are displayed on the information display screen displayed on the display device, and the customer is displayed. 2. The mail order method according to claim 1, wherein one of the business offices of the carrier is designated as a destination of the goods. 3. The area in which the business office of the designated carrier is located is specified within the range of a ward, town or village specified on the information display screen displayed on the display device. Mail order method. 4. The mail-order sales method according to claim 1, wherein the customer designates a destination of the commodity other than the sales office of the registered carrier on an information display screen displayed on the display device. . 5. The mail order method according to claim 1, wherein the customer can make an inquiry about the information of the ordered product on an information display screen displayed on the display device under the temporary name. 6. The temporary name of a customer who has already ordered goods is stored in the storage means of the server, and then the temporary name of another customer who orders goods is stored in the storage means of the server. 2. The mail-order sales method according to claim 1, wherein when the temporary name is the same as that of the temporary name, the fact is displayed on an information display screen displayed on the display device, and the product cannot be ordered under the temporary name. . 7. The mail-order business according to claim 1, wherein the customer transfers the price of the merchandise to the deposit account of the mail-order company at the financial institution from the terminal of the system for managing the deposit account under the temporary name. Method.