JP2002245386A - Settlement/delivery system and settlement/delivery method used therefor - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a settlement/delivery system, by which an ordering person can purchase an article without letting a sales center know individual information. SOLUTION: A user terminal 1 transmits purchase order information which is the merchandise information of merchandise that the ordering person desires to purchase, settling person information and user identification information for a settling person to identify a user to a sales center terminal 2. The sales center terminal 2 receives the purchase order information, the settling person information and the user identification information transmitted by the user terminal 1, generates settlement request information and transmits it to an account settlement agency terminal 3. At the time of obtaining the settlement request information, the settlement agency terminal 3 requests the ordering person to confirm the settlement request information through the user terminal 1, and when the settlement request information is correct, generates merchandise delivery identification information, transmits it to the sales center terminal 2 and transmits the merchandise delivery identification information and ordering person information to a delivery center terminal 4. The delivery center terminal 4 specifies the delivery destination of delivering merchandise from the sales center on the basis of the merchandise delivery identification information and the ordering person information.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a settlement / delivery system and a settlement / delivery method used therewith, and more particularly, to a settlement method and a delivery method in consideration of privacy protection of a customer.

[0002]

2. Description of the Related Art In recent years, as a business transaction using the Internet, BtoB (Businesto Businesses)
s) (Company-to-Company), BtoC (Business
oConsumer) (Consumer to Consumer), CtoC (Consumer to Con
sumer).

[0003] In particular, in BtoC, a virtual shopping street is constructed by linking to the site (homepage) of each sales center on the Internet, and it is possible to purchase products (contents) (online shopping) at each sales center. . In this case, it is necessary for the orderer to input personal information to the sales center when purchasing the product or the content via the network.

[0004]

In the above-mentioned conventional settlement method, when an orderer purchases goods via a network, it is necessary to input personal information to a sales center.
Leakage of personal information from the sales center may put an end to personal privacy.

[0005] Therefore, an object of the present invention is to solve the above-mentioned problems and to provide a settlement / delivery system and a settlement / delivery method used by the orderer, who can purchase items without knowing personal information to a sales center. Is to provide.

[0006]

A settlement / delivery system according to the present invention is a settlement / delivery system used when purchasing goods from a sales center via a user terminal via a network. The user terminal further comprises means for transmitting to the sales center payment information in which an individual other than the clearing party cannot identify an individual.

[0007] A settlement / delivery method according to the present invention is a settlement / delivery method used when purchasing a product from a sales center from a user terminal via a network. Is transmitted from the user terminal to the sales center.

That is, the settlement / delivery system of the present invention protects the orderer's personal information from the purchaser when the orderer makes a purchase from the user terminal via the network, and also sets the orderer's personal information from the purchaser. It is characterized in that order information is protected.

More specifically, the settlement and payment of the present invention
In the delivery system, the orderer browses the product information of the sales center terminal using his / her own user terminal and selects the product to be purchased, and the product information to be purchased to the sales center terminal and the information required by the settler for settlement. And send.

[0010] The sales center terminal issues a settlement request for a commodity price purchased by the orderer to the settlement agent terminal. The settlement agent terminal sends settlement information from the sales center terminal to the user terminal, and checks with the orderer whether the settlement information is correct.

When the orderer confirms that the settlement request information is correct, the orderer transmits a confirmation result from the user terminal to the settlement agency terminal. Upon receiving the confirmation result, the settlement agent terminal performs settlement between the orderer and the sales center, generates product delivery identification information, sends the product delivery identification information to the sales center terminal, and notifies that the settlement has been completed. .

The settlement agent terminal sends the generated product delivery identification information and the information of the orderer to the delivery center terminal. Upon receiving the product delivery identification information from the payment agent terminal, the sales center terminal confirms the payment completion information and then performs a product delivery procedure from the product delivery information to the delivery center.

The delivery center terminal receives the product delivery identification information and the user information from the settlement agent terminal, and stores these information in its own terminal. Then, when the delivery product is sent from the sales center, the delivery destination is identified by searching for the product delivery identification number in the delivery center terminal from the product delivery identification information attached to the delivery product, and then the delivery product is identified. Deliver to the orderer.

Thus, since the settlement center performs settlement by using the settlementer who cannot identify an individual and the user identification information, the sales center does not need to notify the sales center of personal information for settlement. . Further, at the delivery destination of the product, since the settlement party uses the product delivery specifying information to specify the delivery destination after the delivery product arrives at the delivery center, there is no need to notify the sales center of personal information. Therefore, without the orderer knowing personal information (name, address, phone number, email address, gender, etc.)
Items can be purchased.

[0015]

Next, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram showing a configuration of a settlement / delivery system according to one embodiment of the present invention.
In FIG. 1, a settlement / delivery system according to an embodiment of the present invention includes a user terminal 1, a sales center terminal 2, a settlement agency terminal 3, a delivery center terminal 4, and a communication network such as the Internet for interconnecting these. 100.

The user terminal 1 is an information processing device such as a personal computer. The user terminal 1 has a function of accessing product information provided by the sales center terminal 2 on the communication network 100 and displaying the product information on a screen. Product information includes, for example, compact discs,
Or information on a product such as a book or software, and includes information such as a product name, a model number, a product number, a color or a price.

Further, the user terminal 1 transmits, via the communication network 100, purchase order information and settler information, which are the product information of the product that the orderer desires to purchase, and user identification information for the settler to identify the user. Sales center terminal 2
Has the function of transmitting to

The sales center terminal 2 is used by a merchandise seller and is constituted by an information processing device such as a workstation server. The sales center terminal 2 has a function of receiving purchase order information, settler information, and user identification information sent from the user terminal 1 by the orderer's operation, generating payment request information, and transmitting the generated payment request information to the payment agent terminal 3. ing.

The settlement agent terminal 3 is used by a settlement person and is constituted by an information processing device such as a workstation server. Upon receiving the payment request information from the sales center terminal 2, the payment acting terminal 3 requests the orderer to confirm the payment request information via the user terminal 1.

The settlement agent terminal 3 has a function of generating merchandise delivery identification information and transmitting it to the sales center terminal 2 if the settlement request information is correct. In addition, the settlement agency terminal 3 has a function of transmitting the generated product delivery identification information and orderer information (name, address, telephone number) to the delivery center terminal 4 at the same time. The product delivery identification information is information for the delivery center to link the orderer with the delivery product, and is generated as unique information for each settlement.

The delivery center terminal 4 is provided at the delivery center and is constituted by an information processing device such as a workstation server. Upon receiving the product delivery identification information and the orderer information from the settlement agency terminal 3, the delivery center terminal 4 stores the information in its own terminal. When the delivery center terminal 4 receives the delivery item from the sales center, the delivery center terminal 4 specifies the delivery destination of the delivery item by searching for and checking the item delivery identification information in the own terminal from the item delivery identification information of the delivery item. .

FIG. 2 is a view showing an example of a display screen of the user terminal 1 shown in FIG. 1 on which various types of product information are displayed. In FIG. 2, the display screen of the user terminal 1 displays various product information names “DVD1”, “DVD2”, “DVD3”, product numbers “AAA-BBB”, “CCC-DDD”, “EEE-
FFF ", price" $ 3000 "," $ 3500 "," $
2500 ", quantity" 2 "," 0 "," 1 ", subtotal" $ 6
000 ”,“ $ 0 ”,“ $ 2500 ”, total“ $ 250
00, a settlement person orchid, and a user number column are displayed.

FIG. 3 is a diagram showing an example of an order form created by the user terminal 1 of FIG. In FIG. 3, the order form is composed of various product information names “DVD1”, “DVD2”, “DV”.
D3 ", product numbers" AAA-BBB "," CCC-DD "
D "," EEE-FFF ", Price" $ 3000 "," $
3500 "," $ 2500 ", quantity" 0 ", subtotal" $
0 ", a total of" $ 0 ", a settler orchid" Settler A ", and a user number column" 123456890 ".

FIG. 4 is a diagram showing an example of the confirmation result created by the user terminal 1 of FIG. In FIG. 4, the confirmation result is a date “xxxxxx year xx month xx day”, a supplier “XX sales center”, a settler “settlement A”, and a price “$ 2500”.
0 ", a user number" 123456890 ", and a confirmation column.

FIG. 5 is a diagram showing an example of the product delivery identification information created by the settlement agent terminal 3 of FIG. In FIG. 5, the product delivery identification information is a date "xxxx year xx month xx".
Date ", user number" 123456890 ", settler" settler A ", product delivery identification number" ABCXYZ ", and delivery center" YY delivery center ".

FIG. 6 is a flowchart showing the operation of the settlement / delivery system according to one embodiment of the present invention. The operation of the settlement / delivery system according to one embodiment of the present invention will be described with reference to FIGS. In the following description, the network 100 is assumed to be the Internet.

First, the orderer accesses the merchandise sales homepage established on the Internet via his / her user terminal 1 and the sales center terminal 2 (step S1 in FIG. 6).

When the sales center terminal 2 is accessed from the user terminal 1, it transmits the product information on the product sales homepage to the user terminal 1 (step S11 in FIG. 6). As a result, various types of product information as shown in FIG. 2 are displayed on the screen of the user terminal 1 (step S2 in FIG. 6).

The orderer looks at the various products displayed on the screen of the user terminal 1 and determines the product to be purchased. The orderer obtains purchase order information (number of products and amount) as shown in FIG. An order form including information (payer column and user number) is created (step S3 in FIG. 6).

The orderer transmits the order form created in step S3 from the user terminal 1 to the sales center terminal 2 (step S4 in FIG. 6). The sales center terminal 2 creates payment request information as shown in FIG. 4 based on the order form received from the user terminal 1 (step S12 in FIG. 6).

The sales center terminal 2 transmits the settlement request information created in step S12 to the settlement acting terminal 3 indicated in the settlement column of the order form (step S13 in FIG. 6). The settlement acting terminal 3 receives the settlement request information from the sales center terminal 2 and transmits the settlement request information to the user terminal 1 to have the orderer confirm whether the contents of the settlement request information are correct (step S21 in FIG. 6). .

The orderer confirms that the contents of the settlement request information are correct on the user terminal 1, and creates a confirmation result by checking the confirmation column of the settlement request information as shown in FIG. 4 (step in FIG. 6). S5). The orderer sends this confirmation result to the payment acting terminal 3 by the user terminal 1 (step S6 in FIG. 6).

After confirming that the settlement request information is correct from the confirmation result of the user terminal 1, the settlement agency terminal 3 performs settlement between the orderer and the sales center (step S22 in FIG. 6), and is shown in FIG. Such product delivery identification information is created (step S23 in FIG. 6). The settlement acting terminal 3 transmits the product delivery identification information to the sales center terminal 2 (Step S24 in FIG. 6). Thereafter, the settlement agency terminal 3 transmits the product delivery identification information and the orderer information to the delivery center terminal 4 (Step S25 in FIG. 6).

The sales center terminal 2 receives the merchandise identification information from the settlement agent terminal 3 and confirms that the settlement has been completed. Ship (Step S in FIG. 6)
14).

The delivery center terminal 4 stores the product delivery identification information and the orderer information sent from the settlement agent terminal 3 in its own terminal. When the delivery center receives the delivery product from the sales center, the delivery center searches for the product delivery identification information in the delivery center terminal 4 based on the product delivery identification information attached to the delivery product, and specifies the delivery destination of the delivery product. Then, the delivery product is delivered to the orderer (step S31 in FIG. 6).

As described above, in the settlement, the sales center uses the settler who cannot identify an individual and the user identification information, and performs the settlement by the settler, so that the sales center can transmit the personal information for settlement to the sales center. No need to inform.

Further, at the delivery destination of the product, the settlementr uses the product delivery specifying information to specify the delivery destination after the delivery product arrives at the delivery center, so that there is no need to notify the sales center of personal information. . Therefore, the orderer can purchase the item without knowing personal information (name, address, telephone number, mail address, gender, etc.) to the store.

[0038]

As described above, according to the present invention, when purchasing a product from a sales center via a network from a user terminal, payment information that cannot be identified by anyone other than the payer is transmitted from the user terminal. The transmission to the sales center has the effect that the orderer can purchase the item without knowing the personal information to the sales center.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a configuration of a settlement / delivery system according to an embodiment of the present invention.

FIG. 2 is a diagram showing an example of a display screen on which various product information of the user terminal of FIG. 1 is displayed.

FIG. 3 is a diagram illustrating an example of an order form created by the user terminal in FIG. 1;

FIG. 4 is a diagram illustrating an example of a confirmation result created by the user terminal of FIG. 1;

FIG. 5 is a diagram showing an example of merchandise delivery identification information created by the settlement agency terminal of FIG. 1;

FIG. 6 is a flowchart showing the operation of the settlement / delivery system according to one embodiment of the present invention.

[Explanation of symbols]

 DESCRIPTION OF SYMBOLS 1 User terminal 2 Sales center terminal 3 Payment agent terminal 4 Delivery center terminal 100 Communication network

Claims (10)

[Claims] 1. A payment / delivery system used when purchasing a product from a sales center from a user terminal via a network, wherein a payment cannot be made by an individual other than the clearing party when purchasing the product. A settlement / delivery system comprising means for transmitting information to the sales center in the user terminal. 2. The payment and settlement system according to claim 1, wherein the settlement information includes purchase order information of the product, settler information indicating the settler, and user identification information indicating a purchaser. Delivery system. 3. A method according to claim 1, further comprising a payment agent terminal for generating goods delivery specific information for specifying a delivery destination of said goods based on said payment information, wherein said delivery center performs delivery of said goods based on said goods delivery specific information. 3. The settlement / delivery system according to claim 1, wherein the settlement / delivery system is performed. 4. The payment / delivery system according to claim 3, further comprising a sales center terminal for generating payment request information for the purchaser based on the payment information and transmitting the request information to the payment acting terminal. 5. The payment / reception device according to claim 4, wherein the payment agent terminal transmits the payment request information to the user terminal to check whether the payment request information is correct. Delivery system. 6. A settlement / delivery method used when purchasing a product from a sales center from a user terminal via a network, wherein a payment cannot be made by an individual other than the payer when purchasing the product. A method of transmitting information from the user terminal to the sales center. 7. The settlement / payment according to claim 6, wherein the settlement information includes purchase order information of the product, settler information indicating the settler, and user identification information indicating a purchaser. Shipping method. 8. The method according to claim 8, further comprising the step of generating, at the payment agent terminal, product delivery specifying information for specifying a delivery destination of the product based on the payment information. 8. The settlement / delivery method according to claim 6, wherein the delivery is performed. 9. The settlement / delivery method according to claim 8, further comprising the step of generating settlement request information for the purchaser at a sales center terminal based on the settlement information and transmitting the request information to the settlement agency terminal. . 10. The settlement / delivery according to claim 9, wherein said settlement request information is transmitted from said settlement agency terminal to said user terminal to confirm whether said settlement request information is correct. Method.