JP2002007904A - Article delivery method, online shopping method, online shopping system, server, and seller server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an article delivery method, online shopping method, online shopping system, server and seller server capable of enhancing the anonymity of a purchaser. SOLUTION: The purchaser 3 orders a commodity from a member store 2 by use of an anonymous ID, and a slip 100 having no individual information on the purchaser 3 described thereon is used for the dispatch of the commodity from the member store 2 to an anonymous service provider 1. After this slip is converted into a slip 200 having the address, name and the like of the purchaser 3 described thereon in the anonymous service provider 1, the commodity is delivered to the purchaser 3.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an article delivery method for delivering an ordered article via a network,
The present invention relates to an online shopping method, an online shopping system, a server, and a seller server.

[0002]

2. Description of the Related Art In recent years, electronic commerce (EC), which is an online commercial transaction using the Internet, has been conducted.
erce) has received much attention. For example, when performing online shopping, a user first accesses a virtual shop, which is an electronic store,
Select your favorite product from the "Electronic Catalog" page that contains product images and descriptions. Then, when a button such as "purchase" is clicked, it is possible to move to a page for inputting the destination of the product and personal information. Therefore, the purchase procedure is completed by designating an address, a name, a settlement method, and the like, and sending the data to an electronic store.

[0003] In such online shopping,
Disadvantages for buyers when selecting products in a virtual shop, such as not being able to see the actual product by hand as in the case of selecting products in an actual store, or being inferior in listing to a paper catalog There is. However, for example, a desired function can be easily selected from a vast amount of product information by a search function, and shopping based on the latest information becomes possible without going to a store and staying at home or a company. On the other hand, sellers do not need expensive facilities such as stores, can target a wide range of purchasers in any region, and can reduce the labor and cost of mailing catalogs. it can. As such, online shopping has become a form of transaction that has significant advantages for both buyers and sellers.

Incidentally, such online shopping involves a problem that it is difficult to maintain anonymity of the purchaser. For example, when a purchaser pays (pays) for a product purchased through online shopping, at present, a credit card is frequently used on the Internet for convenience. At that time, the buyer needs to notify the seller of the credit card number, but the credit card is particularly likely to be misused. For this reason, in recent years, some prepaid electronic money, which does not require the seller to notify the purchaser's credit card number, has been used. By using such electronic money, the purchaser can maintain anonymity with the seller, as in the case of purchasing a product with cash.

[0005]

As described above, in online shopping, a method of maintaining the anonymity of the purchaser is being devised in the online payment method, but the product purchased by the purchaser is sent from the seller. When shipping,
The problem remains that the buyer's personal information is known to the seller. That is, when a purchaser purchases a tangible product from a seller instead of electronic data that can be obtained online in online shopping, the purchaser's name, address, telephone number, etc. It is necessary to inform the seller of personal information.

[0006] From the viewpoint of the purchaser, the seller may use the personal information obtained from the purchaser for other purposes despite informing the seller of his / her personal information only as information on the delivery destination of the product. There is. For example, a seller sends a direct mail to a purchaser, or stores marketing data of a product purchased by the seller and performs marketing research. Further, if malicious, the seller may sell the acquired personal information of the purchaser to another person. As a result, buyers may feel unpleasant or even disadvantaged. Also, when purchasing a product that the purchaser does not want others to know that he / she has purchased, at least the seller is informed that the purchaser has purchased the product. Further, the delivery slip attached to the product contains the address, name, telephone number, name of the purchased product, name of the seller, etc. of the buyer, so that the product is delivered from the seller to the buyer. Such information will be known to a shipping company that performs the service, particularly, a delivery person who delivers goods to the purchaser's home.

[0007] Such a problem seems to be natural in online shopping. However, when a purchaser actually goes to a store and purchases a product, the purchaser selects a desired product at the store and pays for the product. By paying in cash, no personal information such as the name, address, telephone number, credit card number, etc. of the buyer is passed to the seller. As described above, online shopping has room for improvement, particularly in terms of securing anonymity at the time of product delivery.

The present invention has been made based on such technical problems, and provides an article delivery method, an online shopping method, an online shopping system, a server, and a seller server that can enhance the anonymity of a purchaser. The purpose is to do.

[0009]

With this object in mind, the goods delivery method of the present invention comprises the steps of: (a) receiving information on goods to be delivered to the orderer by the orderer; Obtaining the anonymous code to be specified; (b) sending the goods corresponding to the goods information from the contractor to the service provider in a state of being associated with the anonymous code; and (c) the service provider And (d) shipping the article to the orderer based on the destination obtained in step (c). In this way, the contractor can prevent the personal information of the orderer from being transmitted to the contractor by sending the goods to the service provider using only the anonymous code. Here, the anonymous code for specifying the delivery destination to the orderer is an "anonymous" code, so that the orderer cannot directly know the delivery destination of the orderer. Only the service provider can specify the delivery destination to the orderer from the anonymous code, as shown in step (c).

Further, the article delivery method of the present invention comprises the steps of: (a) receiving information on an article to be delivered to an orderer and an orderer who has obtained an anonymous code for identifying a delivery destination to the orderer; (B) receiving the goods associated with the anonymous code, (b) obtaining the delivery destination to the orderer based on the anonymous code, and (c) obtaining the goods in step (b). And sending to the orderer based on the specified delivery destination.

The anonymous code may be issued by the service provider to the orderer via the network, or may be issued by the orderer and registered with the service provider. The issued anonymous code is presented by the orderer to the contractor when ordering the article. In addition, when the orderer does not present the anonymous code at the time of receiving the order from the orderer, the contractor receives the anonymous code from the service provider,
It is also possible to transfer the anonymous code to the orderer and notify it. The orderer who has received the transfer of the anonymous code registers the transferred anonymous code and information on the delivery destination to the orderer with the service provider.

In the present invention, the service provider may be a person who delivers goods. In other words, shipping companies and the Ministry of Posts and
The person responsible for the delivery of the product can provide the service as the service provider. Of course, the present invention is not limited to this, and the service provider can also implement the present invention by cooperating with a person who is responsible for the delivery of goods, such as a shipping company or the Ministry of Posts and Telecommunications, or entrusting delivery.

[0013] The online shopping method of the present invention comprises:
The seller may be characterized in that after receiving the order of the product from the purchaser and the presentation of the anonymous code via the network, the seller sends the ordered product to a third party. here,
The third party is a person who holds the information of the anonymous code and the personal information such as the address and name of the purchaser and can send the information to the purchaser based on the personal information of the purchaser. By sending the product to such a third party, the third party can obtain the address and name of the purchaser and deliver the product to the purchaser. By the way, the ordering of the product and the presentation of the anonymous code are performed, but this is not necessarily the same, and the timing does not matter as long as it is before the ordered product is dispatched.

[0014] Further, in the above method, the seller makes payment from the purchaser for the price of the product by electronic money via the network. As a result, anonymity can be ensured even at the time of payment for the purchaser.

[0015] The online shopping system of the present invention comprises a server of a seller, a terminal of the purchaser, and a server of a service provider that stores the anonymous code and the personal information of the purchaser in association with each other. Sends an order to the seller's server and presents the anonymous code to the seller's server. The seller attaches the anonymous code to the ordered product, sends the product to the service provider, and sends the service to the service provider. Is characterized in that the personal information of the purchaser associated with the anonymous code attached to the product is output by the server of the service provider, the personal information is added to the product, and the product is sent to the purchaser. And In this way, the purchaser presents only the anonymous code to the seller and conducts online shopping, thereby preventing the buyer's personal information from being transmitted to the seller. Moreover, the service provider can reliably deliver the goods by converting the anonymous code into personal information such as the purchaser's address and name.
Here, the purchaser's personal information is information that can identify the purchaser from the seller side, for example, the address, name, telephone number, etc. of the purchaser. It is used so as not to be specified, and is formed of numbers, characters, symbols, etc., which do not include the personal information. However, the degree of anonymity of the services provided by the online shopping can be arbitrarily set, and in some cases, for example, a code indicating the purchaser's residence area (prefecture, city, etc.), A code indicating the date of birth can be included in the anonymous code.

The seller sends the goods to the service provider with the first slip on which the anonymous code is described,
The service provider has a second
Can be attached to the product instead of the first slip, and the product can be sent to the purchaser. In this way, by replacing the slip with the service provider, the seller cannot know the information of the purchaser, and the anonymity can be reliably ensured. Further, the present system can be easily realized by replacing the slip.

The server according to the present invention comprises: an information storage unit for storing an anonymous code and destination information of a purchaser in association with each other; an anonymous code input unit for inputting an anonymous code attached to a product; and an information storage unit. And personal information output means for outputting the purchaser destination information associated with the anonymous code. Further, the server may be provided with a code generating means for generating an anonymous code. With such a server configuration, it is possible to function as a service provider of the online shopping server.

Further, the information storage means deletes the anonymous code in a predetermined period. Further, the information storage means can delete the anonymous code when one use of the anonymous code is completed. The anonymous code thus deleted from the information storage means can be reused.

By the way, the server according to the present invention comprises a payment ability confirmation means for confirming the payment ability of the purchaser, and a payment method for paying the price of the goods to the seller when the payment ability is confirmed by the payment ability confirmation means. And a proxy means. In this way, the anonymity of the buyer with respect to the seller can also be ensured by the service provider acting on behalf of the seller.

According to the present invention, a merchandise server that receives an anonymous code from a purchaser and delivers the goods to the purchaser via a third party that manages the anonymous code and the purchaser's personal information. The order processing unit that receives an order from the buyer, the anonymous code inquiry unit that queries the anonymous code presented by the purchaser to a third party, and when the confirmation of the anonymous code is obtained from the third party And a slip output unit for writing and outputting an anonymous code on a slip attached to the product.

Further, the service provider has an anonymous code display means for displaying information of the anonymous code, and personal information display means for displaying personal information associated with the anonymous code. It is also possible to have a feature in which the merchandise is sent to the purchaser based on the personal information displayed on the information display means. Such a configuration can be realized, for example, by using a barcode as an anonymous code and converting information displayed based on the barcode by an anonymous code display unit and a personal information display unit. And
When the service provider receives the product from the seller, the anonymous code display unit displays the anonymous code and performs the receiving process. When the service provider sends the product to the purchaser, the personal information display unit displays the purchaser's personal information. The information can be displayed and the product can be dispatched.

[0022]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS Hereinafter, first to fifth embodiments shown in the accompanying drawings will be described.
The present invention will be described in detail based on an embodiment. [First Embodiment] FIG. 1 is a diagram for describing a configuration of an online shopping system according to the present embodiment. In this figure, reference numeral 1 denotes an anonymous service provider which is the core of the system, for example, a person who is responsible for delivering goods, such as a shipping company or the Ministry of Posts and Telecommunications which handles parcels, or a person who operates services in cooperation with these. And so on. Reference numeral 2 denotes a member store as a contractor and a seller, which has a member store contract with the anonymous service provider 1, and is given an individual member store number. Reference numeral 3 is a purchaser as an orderer who wants to purchase a product, and reference numeral 4 is a member store 2
The buyer 3 holds the electronic money issued by the settlement institution 4. Reference numeral 5 denotes a network such as the Internet. The network 5 includes a server 11 of the anonymous service provider 1, a web server 21 of the member store 2,
The terminals 31 of the purchasers 3 are respectively connected.

In the system according to the present embodiment, the goods ordered by the purchaser 3 from the member store 2 are transferred from the member store 2 to the purchaser 3
Is similar to the conventional one, but the transaction between the buyer 3 and the member store 2 is not performed by the buyer 3 itself but by the anonymous service provider 1 as a third party. An anonymous ID assigned as an anonymous code is used. The goods ordered by the purchaser 3 are once sent from the member store 2 to the anonymous service provider 1, and then delivered from the anonymous service provider 1 to the purchaser 3. Further, the contents of the slip attached to the product are different between when the merchant 2 sends out the product to the anonymous service provider 1 and when the anonymous service provider 1 delivers the product to the purchaser 3.

[0024] The member store 2
An online shopping homepage is open to the outside via the network 5, and an “electronic catalog” page containing product images and explanations for the buyer 3 to select products for sale on this homepage, A page or the like having a button such as “purchase” for the purchaser 3 to order the selected product is provided. The franchisee 2 further receives an order for a product via the web server 21 and receives an order for the product, an order processing unit for performing settlement of the product, an order / settlement system 22 as an anonymous code inquiry unit, and an inventory management system for managing the stock of the product. 23. Shipping system 2 for managing the shipping of goods
4. Product D that stores data on products in stock
B (database) 25 and an order DB 26 for storing data related to the order of the product.

The terminal 31 of the purchaser 3 is, for example, a PC having software such as a browser 32 and a numbering request program 33. The browser 32 can browse the member page of the anonymous service provider 1 and the homepage of the member store 2 and display various information sent thereto on the display. In addition, the screen provided is provided with input means such as a pointing device and a keyboard capable of inputting various information and amounts. The numbering request program 33 is a program for requesting the number generation system of the anonymous service provider 1 described later to generate an anonymous ID. Reference numeral 34 denotes a clipboard for temporarily storing data when performing operations such as cut and paste and copy and paste of data.

The settlement institution 4 is a virtual private network (VPN).
A payment system 41 that is connected to the member store 2 via a Private Network or a dedicated line and performs a payment process in response to a payment request from the order receiving / payment system 22 of the member store 2
And an electronic money DB 42 storing information on the issued electronic money.

Now, the purchaser 3 needs to register as a member of the anonymous service provider 1 before using the service, and the server 11 of the anonymous service provider 1 manages information on the registered members. Membership management system 1
2. Member DB (information storage means) 13 storing information of registered members, number generation system (code generation means) 1 for generating an anonymous ID in response to a request from a registered member
4 is provided.

FIG. 2A shows the member DB 13
3 is a member information table T1 stored in the table. Each registered member is given a member number, and the member information table T1
Stores the member number and personal information of the member in association with each other. The member's personal information stored here includes information such as name, postal code, address, telephone number, and password.

As described above, the number generation system 14 generates an anonymous ID in response to a request from a registered member. The generated anonymous ID is stored in the member DB 13. FIG. 2B shows an ID information table T2 stored in the member DB 13. The ID information table T2 includes the generated anonymous ID, the date and time of occurrence of the anonymous ID, and the member who requested the generation of the anonymous ID. The member number, the use status of the anonymous ID, the member store number described as the sender of the product when the anonymous ID is used for the delivery of the product, the slip number used for the delivery, and the delivery completion date and time are stored. This anonymous I
D is an address, a name, and a name of the purchaser 3 so that the purchaser 3 cannot be specified as, for example, alphanumeric characters in a random arrangement.
It is preferable that no personal information such as a telephone number can be obtained or analogized. Furthermore, in order to prevent abuse, it is desirable that a random array be used and one ID cannot be inferred from one anonymous ID. After the anonymous ID is generated by the number generation system 14, it is valid only for a certain period or for a predetermined number of times. For example, an anonymous ID is valid only for one use, and is deleted from the ID information table T2 of the member DB 13 when one use is completed (for example, when a certain period has elapsed since the completion of delivery of the product). And In addition, anonymous IDs that are not used for a certain period of time (for example, 24 hours) after occurrence are also deleted from the ID information table T2. Here, the member information table T1
And the ID information table T2 are provided separately, but they may be integrated. But,
The purpose of the system in this embodiment, that is, the purchaser 3
In order to ensure the anonymity of the members, it is preferable to provide the member information table T1 and the ID information table T2 separately as described above. Also, member information tables T1 and I
The D information table T2 indicates the format of logical information, and does not necessarily have to be the format described here for implementation, and the member information table T1, ID
Each of the information tables T2 can be realized as an aggregate of a plurality of tables as needed.

The anonymous service provider 1 has a delivery management system (personal information output means) 15 for delivering the goods sent from the member store 2 to registered members, a delivery DB 16 for storing data related to delivery. Is further provided.

As described above, in the system according to the present embodiment, when the merchant 2 sends out the goods ordered by the purchaser 3 to the anonymous service provider 1, the merchandise store 1 sends the goods to the purchaser 3. The contents of the slip attached to the product are different between when the product is delivered to No.3. FIG. 3 shows a slip 100 as a first slip used when the merchant 2 sends out the goods ordered by the buyer 3 to the anonymous service provider 1, and this slip 100 includes a number generation system. An entry column 101 for the anonymous ID generated in 14, a barcode column 102 in which a barcode indicating the anonymous ID is described, and a product name column 103 of a product are provided. As described above, the slip 100 includes only the anonymous ID as information on the purchaser 3. In addition, the slip 100 can also describe the member store number of the member store 2 or the like as the sender. FIG. 4 shows a voucher 200 that is a second voucher / delivery voucher used when the anonymous service provider 1 delivers a product received from the member store 2 to the purchaser 3, and this voucher 200 includes: A column 201 for entering personal information such as the address, name, telephone number, etc. of the buyer 3, and a column 2 for the sender
02, a barcode column 203 containing information such as a slip number necessary for delivery to the purchaser 3, and a product name column 204. Here, the sender's entry field 202 is used to enter a delivery slip for a normal product that is not treated as anonymous.
It exists when it is used as 0, and the slip 10
If a value dedicated to anonymous use is used as 0, the entry column 202 is not necessarily required. When the entry column 202 is provided, the sender name entered in the entry column 202 may be the name of the member store 2, but in order to ensure anonymity to the person in charge of delivery to the purchaser 3, that is, the purchaser 3 To make sure they did n’t know where they purchased the product from,
For example, a dummy sender such as the anonymous service provider 1 may be entered. It is also effective to write an anonymous ID in the entry column 202 or the like in order to cope with a trouble during delivery.

In the delivery management system 15 as the personal information output means, before delivering the slip 100 attached to the product received from the member store 2 to the buyer 3,
A process for changing to another slip 200 is performed. To do this, at the time of receiving the goods,
Is read by a code reader as an anonymous code input means. Then, the read barcode, that is, the anonymous ID is referred to the member DB 13, and
The member number associated with the anonymous ID is acquired from the D information table T2. Subsequently, the acquired member number is referred to the member information table T1 of the member DB 13, and the member associated with the member number, that is, the address, name,
Obtain information such as phone numbers. Thereafter, based on the acquired information, a slip 200 describing the personal information of the purchaser 3 is created and attached to the product.

In order to change the form 100 to the form 200, the form 100 actually pasted on the product may be replaced with the form 200. When the voucher 100 includes an electronic chip or the like, the information stored in the electronic chip may be replaced with the voucher 200. When the electronic chip is provided in this manner, the contents of the voucher 100 are displayed when the information stored in the electronic chip is read by the code reader until the information is replaced, and the contents of the voucher 200 are displayed when the information is read after the information is replaced. You. Also,
The content of the barcode can be replaced by the code reader that reads the barcode described on the slip 100. In other words, at the time when the slip 100 is replaced, the bar code is read by the code reader and the anonymous I
D is displayed on the display unit (anonymous code display means) of the code reader, and after the conversion from the voucher 100 to the voucher 200 (not the actual replacement but the replacement of data on the delivery management system 15 side), the code When the barcode written on the slip 100 is read by the reader, the address of the purchaser 3 is displayed on the display unit (personal information display means) of the code reader.
The name, telephone number, and the like are displayed and can be used as the slip 200.

Next, the flow from the purchaser 3 ordering and receiving the goods in the system having the above configuration will be described with reference to the system diagram of FIG. 5 and the flowcharts of FIGS. I do. First, FIG. 6 is a diagram showing a flow of processing until the purchaser 3 places an order for a product to the member store 2. As shown in this figure, the purchaser 3 performs a predetermined member registration with the anonymous service provider 1 via the network 5 in advance, and receives a member number and a password. This member registration procedure may be immediately before the purchase.

Now, in order for the purchaser 3 to place an order for a product to the member store 2, as shown in FIG.
1 accesses the home page of the member store 2 via the network 5 (step S11). Meanwhile, member store 2
Web server 21 waits for a user connection, and displays a product screen as an electronic catalog as soon as buyer 3 accesses (step S21). Buyer 3
Browses the product screen and selects a product (step S1
2). When the selection of the product is completed, the list of product names and the price selected by the purchaser 3 are presented from the member store 2 to the purchaser 3 and a request for confirmation of the order content is made (step S22).
After confirming the contents of the order, the purchaser 3 operates the “purchase” button to place an order for the merchandise to the member store 2 (step S).
13).

Next, the member store 2 requests settlement information from the purchaser 3 in order to settle the price of the product (step S23). The purchaser 3 specifies a settlement method and inputs predetermined information such as the type and number of electronic money owned by the purchaser 3.
(Step S14), the member store 2 side accepts this
(Step S24). At this time, by using anonymous electronic money for payment, the personal information of the buyer 3 is
Will not be transmitted to

Subsequently, the member store 2 requests the purchaser 3 to input an anonymous ID (step S25). Buyer 3
Responds to this and activates the numbering request program 33.
(Step S15), and requests the anonymous service provider 1 to issue an anonymous ID (Step S16).

As shown in FIG. 7, the anonymous service provider 1
When receiving an anonymous ID issuance request from the purchaser 3 while waiting for the anonymous ID issuance request, the server 11 requests the purchaser 3 for a member number and a password (step S31). When the purchaser 3 inputs the member number and the password, the purchaser 3 refers to the member information table T1 of the member DB 13 and
It is determined whether there is a corresponding member number and password. If there is a corresponding member number and password, an anonymous ID is generated by the number generation system 14 (step S3).
2). Then, after referring to the ID information table T2 of the member DB 13 and confirming that the generated anonymous ID is not used elsewhere, the anonymous ID is associated with the member number and stored in the ID information table T2 of the member DB 13. Register (step S33). Then, the server 11 of the anonymous service provider 1 outputs (issues) the anonymous ID generated in this way to the purchaser 3 (step S34).

As shown in FIG. 6, when the purchaser 3 receives the anonymous ID output from the anonymous service provider 1 (step S17), the purchaser 3 outputs the received anonymous ID to the member store 2 (step S18). . At this time, the received anonymous ID may be directly output to the member store 2 by the numbering request program 33. However, from the viewpoint of enhancing anonymity, the purchaser 3 performs the cut-and-paste or copy-and-paste operation on the terminal 31 of the purchaser 3 using the anonymous ID received by the numbering request program 33. Preferably, the data is transferred to the browser 32 via the clipboard 34 of the terminal 31 and output from the browser 32 to the member store 2. By using the clipboard 34 in this way, even in the unlikely event that the purchaser 3
Of the purchaser 3 can be prevented from being stolen between the member store 2 and the anonymous service provider 1 through the terminal 31 of FIG.

When the member store 2 receives the anonymous ID from the purchaser 3, the order / settlement system 22 as an anonymous code inquiry unit determines whether the anonymous ID is valid or not by the anonymous service provider 1. (Step S2)
6). On the anonymous service provider 1 side, whether the inquired anonymous ID is valid, that is, the ID of the member DB 13
By referring to the information table T2, it is confirmed whether or not the inquired anonymous ID exists, and the result of the confirmation is returned to the member store 2. If the anonymous service provider 1 confirms that the anonymous ID is valid, the member store 2 requests the purchaser 3 at that time to make a final confirmation of the product order.

After the buyer 3 makes a final confirmation (step S19), the member store 2 requests the settlement institution 4 to settle the price of the product ordered by the buyer 3 (step S19).
27). For this, the member store 2 connects to the payment system 41 of the payment institution 4 via a VPN (virtual private network) or a dedicated line, and then, the electronic money information input by the purchaser 3 and the information on the price of the product. Is output to the settlement institution 4 to request settlement of the price. Then, the settlement system 41 of the settlement institution 4 refers to the electronic money DB 42 and checks the balance of the electronic money obtained from the member store 2 from the number and the like. Make a payment. In this way,
When the settlement between the member store 2 and the settlement institution 4 is successful, the member store 2 stores the order contents from the purchaser 3 and the anonymous ID in the order DB 26 in association with each other. At this point, the ordering process in the purchaser 3 and the order receiving process in the member store 2 are completed. In this way, when ordering a product, the member store 2 receives only information (not including personal information) related to the electronic money of the buyer 3 and an anonymous ID with high anonymity, and the credit of the buyer 3 itself. Card number, address and
Personal information such as names and telephone numbers will not be transmitted.

Next, with reference to FIG. 8, a description will be given of a flow up to shipping of goods at the member store 2 that has received an order for goods from the purchaser 3. Note that FIG. 8 is in the form of a flowchart similar to FIGS. 6 and 7, but FIG. 6 and FIG. 7 show the processing in the web server 21 of the member store 2 and the terminal 31 of the purchaser 3. On the other hand, FIG. 8 differs in that it shows the actual work flow. The member store 2 that has received an order for a product from the purchaser 3 prints a product packing instruction with reference to the order DB 26 in the delivery system 24 as a slip output unit (step S41). In this packing instruction, a list and the number of ordered products are described.
The person in charge collects the goods based on the packing instruction and packs the goods. Further, the delivery system 24 prints the slip 100 corresponding to the packing instruction (step S42).
As shown in FIG. 3, only the anonymous ID and the product name are described in the slip 100, and no information on the purchaser 3 itself is described. The member store 2 attaches the slip 100 to the packed product (step S43) and sends it to the anonymous service provider 1.

The anonymous service provider 1 receiving the product sent from the member store 2 sends the product to the purchaser 3 in the following procedure. FIG. 9 shows the procedure, and FIG. 9 also shows the actual work flow, not the processing contents of the computer, as in FIG. As shown in FIG. 9, the anonymous service provider 1 that has received the product sent from the member store 2 receives the product from the member store 2 and, first, identifies the anonymous ID of the slip 100 attached to the product. Read, ID information table T2 of member DB13
, It is checked whether the read anonymous ID is valid (step S51). At this time, if the member store number of the member store 2 is described as the sender in the product slip 100, the member store number is input to the server 11. Here, in the case where an operator is responsible for reading the slip 100 instead of a machine, if the sender is described in the slip 100 from the viewpoint of securing anonymity, the name of the member store 2 is used instead of the name of the member store 2. It is preferable that the member store 2 such as the member store number is not apparent at a glance. The anonymous ID of the slip 100 may not be read by the anonymous service provider 1 as described above, but may be read when the merchandise is shipped from the member store 2. In such a case, when the delivery clerk of the anonymous service provider 1 receives the product from the merchant 2 at the merchant 2,
The anonymous ID of the slip 100 is read. In this case, since the work is performed at the member store 2, the sender,
That is, the member store 2 is unnecessary. Further, after the product arrives at the anonymous service provider 1, since the sender is not described in the slip 100, the person in charge of the anonymous service provider 1 knows where the product came from. It is not possible.

As a result of the inspection, if the anonymous ID is valid, the server 11 stores in the ID information table T2 of the member DB 13
The merchandise processing status (for example, “received by anonymous service provider 1”) and the member store number are stored in association with the anonymous ID.

Here, in the delivery management system 15,
For this product, a delivery slip number is issued, and the slip number is stored in the ID information table T2 of the member DB 13 by the anonymous I
D and stored (step S52). At this time,
If necessary, a relay slip including only the slip number and the anonymous ID may be created, and the relay slip may be attached to the product instead of the slip 100. As a result, the process of receiving goods from the member store 2 in the anonymous service provider 1 is completed. Up to this point, the code reader of the anonymous service provider 1 uses the anonymous ID written on the slip 100.
Is read, the member information table T1 of the member DB 13 is read.
Has a system configuration that cannot be referred to, and it is not possible to obtain the personal information of the purchaser 3 in terms of hardware.

After completing the reception processing of the product, the anonymous service provider 1 delivers the product to the district collection and delivery center of the anonymous service provider 1 which is different from the place where the reception processing was performed (step S53). ). This district collection center is a department that sorts out and collects luggage collected from various places for each destination district. From the viewpoint of securing anonymity, it is preferable that the place and the person in charge of the above-described reception processing and the district collection and delivery center and the person in charge of the following shipping processing be separated.

Next, the slip 100 attached to the product
Alternatively, the anonymous ID of the relay slip is read, and the delivery management system 15 as a reference unit refers to the ID information table T2 of the member DB 13 and acquires the member number associated with the anonymous ID. Further, the member information table T1
, The information such as the address, name, telephone number, etc. of the member (= purchaser 3) associated with this member number is obtained, and a slip 200 containing these information is created. Then, the created slip 200 is attached to the product instead of the slip 100 or the relay slip (step S54).

The product to which the slip 200 is attached is
After being sorted to the district to which the product is to be delivered, that is, the district collection and delivery center that is in charge of the location of the buyer 3, the product is delivered to the buyer 3 by the delivery staff (step S5).
5). Thereby, the goods ordered to the member store 2 are delivered to the purchaser 3.

When the delivery is completed, the delivery person inputs the barcode described in the barcode column 203 of the slip 200 to the delivery management system 15 (step S5).
6). The delivery management system 15 acquires the slip number included in the barcode, and refers to the ID information table T2 of the member DB 13 based on the slip number. And
The completion of the use of the anonymous ID corresponding to the slip number is recorded in the ID information table T2, and the anonymous ID is deleted from the ID information table T2 at this time or after a predetermined time if necessary. In addition, the delivery management system 15
The delivery record of the product is stored in the delivery DB 16 in association with the slip number.
To be stored.

Incidentally, after the anonymous ID is deleted from the ID information table T2, it can be used again for another commodity transaction.

As described above, in the online shopping system according to the present embodiment, the purchaser 3 places an order for goods to the member store 2 using the anonymous ID, and the goods are sent from the member store 2 to the anonymous service provider 1. Is a slip 100 in which the personal information of the buyer 3 is not described, and a slip 2 in which the address, name, etc. of the buyer 3 are described in the anonymous service provider 1.
After the conversion to 00, the product is delivered to Buyer 3. As a result, as shown in FIG. 10, the member store 2 knows only the information of the purchaser 3 as “where (from the member store 2 itself)” and “what (product) was purchased”. And information on "who" cannot be obtained. In addition, the anonymous service provider 1 says, "Who (the purchaser 3)?"
Only the information "where (from member store 2)" indicates that "what" was purchased at member store 2 is not known. Thus, the anonymity of the purchaser 3 can be improved.
In addition, in anonymous service provider 1, slip 1
Also, when converting the slip 200 to the slip 200, the use of the relay slip can prevent the person in charge from obtaining information from both the slip 100 and the slip 200 that the purchaser 3 has purchased “from where”.

Further, for example, when there is a non-delivery or failure of a product, the buyer 3 informs the anonymous service provider 1 or returns the product to the anonymous service provider 1, and the anonymous service provider 1 replaces the buyer 3 with the member store 2. Negotiations and the like can also be performed.

Next, second to fifth embodiments will be described as modified examples of the first embodiment. In the following embodiments, since the basic system configuration is the same as that shown in FIG. 1, only the parts different from the first embodiment will be described, and the common configuration, transaction procedure, processing, etc. The description of is omitted.

[Second Embodiment] FIG. 11 is a diagram for explaining an online shopping system according to a second embodiment. The example shown in FIG. 11 differs from the system configuration in FIG. 1 in that the issue request program 33 is provided not in the purchaser 3 but in the member store 2. In order for the buyer 3 to purchase the product from the member store 2, first, the network 5
, The order of merchandise, settlement of the price by electronic money, and designation of the delivery method to the member store 2 are performed. Here, the designation of the delivery method is to designate that the member store 2 desires delivery using the anonymous ID via the anonymous service provider 1 (FIG. 11).

Then, the member store 2 requests the anonymous service provider 1 to issue an anonymous ID by the issue number request program 33 (), and issues an anonymous ID from the number generation system 14 of the anonymous service provider 1. (). At this point, the anonymous service provider 1 only issues an anonymous ID and does not hold data associated with the purchaser 3. Subsequently, the member store 2 notifies the purchaser 3 of the issued anonymous ID via the network 5 (). The purchaser 3 accesses the anonymous service provider 1 via the network 5, outputs the registered member number, password, and the received anonymous ID before registering the anonymous ID (). Upon receiving this, the anonymous service provider 1
After checking the member number and the password with reference to the member information table T1 of the member DB 13, the anonymous ID and the member number are stored in the ID information table T2.

On the other hand, the merchant 2 sends out the goods ordered by the buyer 3 to the anonymous service provider 1 with the slip 100 in which the anonymous ID is described (). After this,
As in the first embodiment, the anonymous service provider 1 receiving the product converts the slip 100 into the slip 200 (), and then delivers the product to the purchaser 3 ().

[Third Embodiment] FIG. 12 is a diagram for explaining an online shopping system according to a third embodiment. In the example shown in FIG. 12, the purchaser 3 requests the anonymous service provider 1 to issue an anonymous ID before ordering a product to the member store 2 (). Then, similarly to the first embodiment, an anonymous ID is issued from the anonymous service provider 1 (). Next, the purchaser 3 orders the merchandise store 2 and makes a payment for the merchandise price. At this time, the anonymous ID is notified to the merchant store 2 ().

Thereafter, the member store 2 inquires of the anonymous service provider 1 for an anonymous ID, just like in the first embodiment.
After performing () and confirming (), the goods ordered by the purchaser 3 are sent to the anonymous service provider 1 with the slip 100 in which the anonymous ID is described (). After receiving the product, the anonymous service provider 1 converts the slip 100 into the slip 200 (), and then delivers the product to the purchaser 3 ().

[Fourth Embodiment] FIG. 13 is a diagram for explaining an online shopping system according to a fourth embodiment. In the example shown in FIG. 13, the purchaser 3 issues an anonymous ID by himself before placing an order for a product to the member store 2 (). At this time, similarly to the mail address or the like, the purchaser 3 determines an arbitrary anonymous ID, or generates an anonymous ID using a program provided by the service provider 1 that generates a random arrangement of alphanumeric characters and the like. Then, it accesses the anonymous service provider 1 via the network 5 and requests registration of the determined anonymous ID (). The anonymous service provider 1 that has received the registration request for the anonymous ID from the purchaser 3 refers to the ID information table T2 of the member DB 13 and checks for the presence or absence of a duplicate anonymous ID. If there is a duplicate anonymous ID, the buyer 3 is requested to submit a new anonymous ID. If there is no duplicate anonymous ID, the anonymous ID is stored in the ID information table T2 together with the member number of the purchaser 3.

Next, the purchaser 3 orders the merchandise store 2 and pays for the merchandise price to the member store 2, but at this time, informs the member store 2 of the anonymous ID (). Thereafter, the merchant 2 inquires of the anonymous service provider 1 for the anonymous ID () and confirms () the same as in the first embodiment, and after confirming () the merchant 2, the merchant 2 checks the product ordered by the buyer 3. Attached to the anonymous service provider 1 is a slip 100 on which an anonymous ID is described.
(). And the anonymous service provider 1 who received the product
Converts the slip 100 into the slip 200 (), and then delivers this product to the purchaser 3 ().

[Fifth Embodiment] FIG. 14 is a diagram for explaining an online shopping system according to a fifth embodiment. In the example shown in FIG. 14, the purchaser 3 pays the merchandise price to the member store 2 by the anonymous service provider 1. That is, the buyer 3 gives the anonymous service provider 1 a prepayment of electronic money, registration of credit card information, credit check, etc.
Receive confirmation of your solvency. If the payment ability cannot be confirmed, the purchaser 3 may prepaid a certain amount to the anonymous service provider 1 (). Then, the payment ability information or the prepaid amount information of the buyer 3 is transmitted to the member D.
It is stored in the member information table T1 of B13 in association with the member number of the purchaser 3.

When the purchaser 3 purchases a product at the member store 2, the purchaser 3 first makes a purchase processing request to the anonymous service provider 1 (). Then, the anonymous service provider 1
An anonymous ID is issued to the purchaser 3 in the same manner as in the first embodiment and the like ().

Then, the purchaser 3 orders the merchandise store 2 to order the product and presents the anonymous ID (). Upon receiving this, the merchant 2 first gives the anonymous service provider 1 an anonymous ID
And make a credit inquiry for the anonymous ID ().
The anonymous service provider 1 obtains the membership number corresponding to the anonymous ID by referring to the ID information table T2 in the payment ability confirmation system (not shown), and acquires the payment ability information of the purchaser 3 or the prepayment from the member information table T1. The amount information is referred to, and the inquiry result is returned to the member store 2. If there is no problem with the answer, the member store 2 sends the ordered product to the anonymous service provider 1 with the slip 100 on which the anonymous ID is described (). Anonymous service provider 1
Then, after confirming the receipt of the goods, the payment agency system
(Not shown), pay the price to member store 2
(). At this time, if the purchaser 3 uses a credit card, the anonymous service provider 1 pays the price to the affiliated store 2 and then the anonymous service provider 1 setstles with the credit card company affiliated with the purchaser 3. May be requested.
It is also possible for the purchaser 3 to use a credit card issued by the anonymous service provider 1.

On the other hand, the anonymous service provider 1 converts the slip 100 attached to the product received from the member store 2 into the slip 200 (), and delivers the product to the purchaser 3 (). . Note that the delivery of the product to the purchaser 3 can be performed before the payment for the member store 2 described above.

With this configuration, when the purchaser 3 pays the price to the member store 2, even if the purchaser 3 uses a credit card, for example, the information is not transmitted to the member store 2 and the purchaser 3 Can be assured of anonymity.

In each of the above embodiments, as described above, whether or not the name of the member store 2 is described in the slip 100 and whether or not to use the relay slip when exchanging the slip 100 with the slip 200 are described. This depends on the degree of anonymity to be secured in the online shopping system. At the time of the slip exchange in step S54, if a relay slip is attached to the product, the person in charge of the slip exchange will know where (the member store 2) the product came from. This is particularly preferable in terms of ensuring the anonymity. In addition, there is a case where there is no particular problem even if the member store number of the member store 2 is described in the form 100 attached to the product when exchanging for the form 200. In some cases, the product name described in the product name column 103 cannot specifically specify the product, or even in the case where the product name can be specified, there is no particular problem in terms of securing anonymity. In such a case, it is not always necessary to use the relay slip.

It is preferable that the anonymous ID is valid for one transaction in view of the purpose of the present embodiment that secures anonymity. However, if the anonymous ID is within a predetermined validity period such as one week, for example, For example, it is possible to perform a plurality of transactions.

For example, in the case of once delivery from the member store 2 to the anonymous service provider 1, the destination may be the anonymous service provider 1 and the sender may be the member store 2. Thereby, in the member store 2, the destination of all products is the anonymous service provider 1, and anonymity can be improved. Further, with such a configuration, the anonymous service provider 1 does not necessarily need to be a person who delivers goods or a partner with the same. That is, the anonymous service provider 1
It is only necessary to issue D and convert the slip 100 to the slip 200.

Further, in the above system, the anonymous ID as shown in each of the above embodiments is given to all the buyers 3.
The payment using a credit card is not always applied to the purchaser who is not particular about anonymity, and the address, name, telephone number, etc. obtained from the purchaser 3 at the member store 2 are not always applied to the purchaser who is not particular about anonymity. It is also possible for the member store 2 to send out the merchandise directly to the purchaser 3 by using the personal information described above. In other words, in such a case, the anonymous service provider 1 and the member store 2 provide the system only to those who wish. further,
In each of the embodiments described above, the affiliated point 2 inquires about the validity of the anonymous ID before sending out the product and eliminates an illegal order. However, this procedure can be arbitrarily added. It does not form an essential component in every aspect of the invention. Alternatively, at the stage where the member store 2 inquires about the validity of the anonymous ID before shipping the product, the service provider 1 confirms the validity of the anonymous ID and at the same time, checks the validity of the anonymous ID.
By associating D with the member store and storing the data, it is also possible to associate the merchandise with the sender without writing the sender in the slip 100.

Further, in each of the above embodiments, the purchaser 3
It is assumed that the user purchases a product, but the present invention can be effectively applied even when the product is free, that is, only when the product is delivered according to the order.

In addition, in order to execute the above-mentioned program on the computers of the anonymous service provider 1, the member store 2, and the purchaser 3, a CD-ROM storing the program is stored.
It may be in the form of a storage medium such as a ROM, a DVD, various portable memories, and a hard disk. Further, storage means such as a CD-ROM, a DVD, various portable memories, and a hard disk for storing the above-described program, and the program read out from the storage means and directly or indirectly transmitted to a device executing the program. It may be in the form of a transmission device including a transmission unit for transmitting the program.

[0072]

As described above, according to the present invention,
It is possible to increase the anonymity of the buyer. As a result, it becomes possible for the purchaser to carry out shopping with more security.

[Brief description of the drawings]

FIG. 1 is a diagram illustrating a configuration of an online shopping system according to a first embodiment.

FIG. 2 is a chart showing a member information table and an ID information table held by a service provider.

FIG. 3 is a diagram showing an example of a slip used when shipping from a member store.

FIG. 4 is a diagram showing an example of a slip used when shipping from a service provider.

FIG. 5 is a diagram showing a flow of online shopping.

FIG. 6 is a diagram showing a flow of processing in a purchaser and a member store at the time of ordering.

FIG. 7 is a diagram showing a flow of issuing an anonymous ID.

FIG. 8 is a diagram showing a flow until shipment at a member store that has received an order for a product.

FIG. 9 is a diagram showing a work flow in a service provider.

FIG. 10 is a chart showing information that can be known by each of a member store, a service provider, a settlement institution, and a purchaser.

FIG. 11 is a diagram showing a flow of online shopping in the second embodiment.

FIG. 12 is a diagram showing a flow of online shopping in the third embodiment.

FIG. 13 is a diagram showing a flow of online shopping in the fourth embodiment.

FIG. 14 is a diagram showing a flow of online shopping in a fifth embodiment.

[Explanation of symbols]

1: Anonymous service provider (service provider, third party), 2
... Member store (seller), 3 ... Purchaser, 4 ... Payment institution, 5 ... Network, 11 ... Server, 13 ... Member DB (information storage means), 14 ... Number generation system (Code generation means), 1
5: Delivery management system (personal information output means), 21: Web server, 22: Order / settlement system (order processing unit, anonymous code inquiry unit), 24: Shipping system (slip output unit),
31 terminal, 32 browser, 33 issue request program, 34 clipboard, 100 slip (first slip), 200 slip (second slip, delivery slip), T1 member information table, T2 ID information table

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Claims (18)

[Claims] 1. An article delivery method in which an article ordered from an orderer to an orderer via a network is delivered to the orderer via a service provider, wherein: (a) the orderer Acquiring article information specifying an article to be delivered to the orderer and an anonymous code identifying a delivery destination to the orderer; (b) associating the article corresponding to the article information with the anonymous code (C) the service provider acquires the delivery destination to the orderer based on the anonymous code, and A step of delivering the goods to the orderer based on the delivery destination obtained in the step (c). 2. An article delivery method in which an article ordered from an orderer to an orderer via a network is delivered to the orderer via a service provider, wherein (a) the orderer Receiving the goods corresponding to the goods information in a state where the goods corresponding to the goods information are associated with the anonymous code from the contractor who has obtained the goods information specifying the goods to be delivered to the orderer and the anonymous code specifying the delivery destination to the orderer (B) obtaining the delivery destination to the orderer based on the anonymous code; and (c) obtaining the article based on the destination obtained in step (b). Shipping the goods to a company. 3. The article delivery method according to claim 2, wherein the anonymous code is issued from the service provider via the network in response to a request from the orderer. 4. The service provider according to claim 2, wherein the anonymous code is issued by the orderer, and the issued anonymous code is held by the service provider in association with delivery destination information to the orderer. Article delivery method as described. 5. The anonymous code is issued from the service provider to the contractor via the network in response to a request from the contractor, and the issued anonymous code is transmitted from the contractor to the network. 3. The article delivery method according to claim 2, wherein the article is transferred to the orderer via a service provider. 6. The article delivery method according to claim 2, wherein the service provider delivers the article to the orderer, and attaches a delivery slip describing the delivery destination to the article. 7. The article delivery method according to claim 2, wherein the service provider pays a price for the article to the order receiver. 8. An online shopping method performed between a seller of a product and a purchaser of the product via a network, wherein the seller places an order for the product from the purchaser and presents an anonymous code. Is received at the server of the seller via the network, the seller holds the information of the anonymous code and the personal information of the purchaser, and sends the information to the buyer based on the personal information. Sending the ordered product to a third party capable of shipping the product. 9. The online shopping method according to claim 8, wherein the personal information includes an address and a name of the purchaser. 10. The online shopping method according to claim 8, wherein the seller performs a payment from the purchaser for the price of the product from the purchaser by electronic money via the network. 11. An online shopping system in which an order is placed between a seller and a buyer connected via a network, wherein the seller server, the buyer terminal, and the network are connected. A service provider server that stores personal information of the purchaser and the anonymous code assigned to the purchaser in association with each other, and the purchaser is connected to the server of the seller by the terminal. On the other hand, the seller orders the product and presents the anonymous code, the seller assigns the anonymous code to the ordered product, and ships the product to the service provider. The server outputs the personal information of the purchaser associated with the anonymous code attached to the product by the server of the service provider. An online shopping system, wherein information is provided to the product and the product is sent to the purchaser. 12. The seller outputs the first slip on which the anonymous code is described by the seller's server and attaches the output first slip to provide the product with the service. The service provider outputs a second slip in which the personal information of the purchaser is described by a server of the service provider, and outputs the output second slip to the first slip. The online shopping system according to claim 11, wherein the slip is attached to the product instead of the slip, and the product is shipped to the purchaser. 13. An information storage means for storing an anonymous code used as information of a purchaser when the purchaser purchases a product from the seller and destination information of the purchaser in association with each other, and an anonymous code attached. An anonymous code input unit for inputting the anonymous code attached to the product when the received product is received, and the purchaser associated with the input anonymous code with reference to the information storage unit. A destination information output means for outputting the destination information. 14. The server according to claim 13, further comprising code generation means for generating the anonymous code in response to an external request. 15. The server according to claim 13, wherein said information storage means deletes said anonymous code in a predetermined period. 16. The server according to claim 13, wherein the information storage unit deletes the anonymous code when the use of the anonymous code is completed once. 17. A payment ability confirmation means for confirming the payment ability of the purchaser, and a payment agency means for paying the price of the commodity to the seller when the payment ability is confirmed by the payment ability confirmation means. 14. The server according to claim 13, further comprising: 18. A server of a seller for delivering goods ordered by receiving an anonymous code from a purchaser to the purchaser via a third party managing the anonymous code and the purchaser's personal information. An order processing unit that receives an order from a purchaser via a network; an anonymous code inquiring unit that queries an anonymous code presented by the purchaser to the third party via the network; And a slip output unit for writing and outputting the anonymous code in a slip attached to the product when the confirmation of the anonymous code in the anonymous code inquiry unit is obtained from the third party. And the seller server.