JP2002269466A - Commodity sales method and commodity sales system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a commodity sales method and a commodity sales system allowing even a user having no exclusive terminal unit to order a commodity to a retail store through a network. SOLUTION: A position information server 12 retrieves the optimum route from user's current position to destination based on position information of a cellular phone terminal unit and transmits it together with required time to the user. The user accesses to a data base concerning store information and commodity information at the destination, determines a commodity to be purchased, and sends order information to a retail store terminal unit 13. Moreover, the settlement of the commodity is performed by electronic cash.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise selling method and a merchandise selling system for purchasing merchandise using a portable telephone terminal.

[0002]

2. Description of the Related Art In a conventional merchandise selling method of performing online shopping of merchandise using a network such as the Internet, an order for an merchandise from an orderer is accepted through the network, and a home delivery service or the like is used. The product is delivered to the address specified by the orderer.

FIG. 7 is a diagram showing the structure of a conventional merchandise sales business model for explaining the model. As shown in FIG. 1, the conventional product sales form includes a user terminal 21, a sales center terminal 22 located at a sales center, a courier company terminal 23 located at a courier company, and these terminals. It is configured by a network (for example, the Internet) 25 to be connected.

[0004] A conventional merchandise sales procedure will now be described with reference to FIG. First, the orderer accesses the merchandise sales homepage established by the sales center on the Internet 25 via the user terminal 21, determines the merchandise to be purchased, and places an order according to the display on the screen of the terminal 21. . At that time, the orderer also specifies on the screen of the terminal 21 an address for receiving the product and a desired reception time zone such as morning, afternoon, or night.

[0005] On the other hand, the sales center terminal 22 receiving the order from the orderer instructs the courier company terminal 23 to deliver the product ordered by the orderer to the address specified by the orderer. In accordance with the instructions, the courier company goes to a warehouse or the like of a sales center to pick up the goods, and delivers the goods to the specified address in a specified time zone.

[0006]

However, in the above-mentioned conventional merchandise sales form, a personal computer is often used as a user terminal, so that a person who does not have such a terminal places an order for a desired merchandise. There is a problem that you can not.

In addition, since goods are delivered using a courier service, it takes time for the orderer to receive the goods,
In addition, there is a problem that payment of the fee is troublesome.
That is, in the conventional method, even if the purchase of the product is decided, there is a problem that it takes time because cash and the like must always be paid, and the orderer has a waiting time for that.

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned problems, and has as its object to provide a product sales method and a product which enable a user to order products at a retail store without having a dedicated terminal such as a personal computer. It is to provide a sales system.

It is another object of the present invention to provide a product sales method and a product sales system which can settle a fee for a product ordered by a user without using cash or the like.

[0010]

In order to achieve the above-mentioned object, a method for selling goods according to the present invention is based on location information of a mobile phone terminal, and a method for selling a mobile phone terminal user from a current location to a destination. Perform a route search, and from the search results,
By calculating the required time to the store located at the destination and notifying the required time to the mobile phone terminal and the store, the user can place an order with the store in advance using the mobile phone terminal. Is configured to be received upon arrival at the store.

[0011] Preferably, in the method for selling goods according to the present invention, the store transmits billing information to a predetermined financial institution, thereby performing settlement for the goods.

Preferably, in the method for selling goods according to the present invention, the user accesses the database of store information and the goods information at the destination by using the mobile phone terminal and places an order for the purchased goods. The information is sent to the store, and the store generates identification information of the orderer based on the order information, and transmits the identification information to the mobile phone terminal. Confirm the identity between the user and the visitor to the store.

Further, preferably, in the method for selling goods according to the present invention, cancellation change information is transmitted from the portable telephone terminal to the store for a certain period after the order is completed, and the order is canceled.

According to another aspect of the present invention, there is provided a merchandise sales system having a portable telephone terminal, a first information terminal, and a second information terminal mutually connected via a network, An information terminal that performs a route search from the current location of the user of the mobile phone terminal to the destination based on the location information of the mobile phone terminal; and a sales device that exists at the destination based on a result of the route search. Means for calculating the required time to the store; means for notifying the required time to the mobile phone terminal; and the second information terminal at the store; and providing the mobile phone terminal with store information at the destination. Means for transmitting order information based on the required time, shop information, and product information, and means for transmitting the generated order information. To the second information terminal, wherein the second information terminal generates orderer identification information based on the order information, and transmits the orderer identification information to the second information terminal. Means for holding the information terminal and notifying the mobile phone terminal, wherein the store in which the second information terminal is provided stores the orderer identification information stored therein and the customer who has visited the store. Based on the match / mismatch with the orderer identification information notified to the mobile phone terminal, the customer is identified as to whether or not the customer is the orderer. If the customer is the orderer, according to the order information, Deliver the goods to the customer.

[0015] Preferably, in the product sales system according to another invention, the second information terminal further includes means for transmitting billing information to a predetermined financial institution, and the billing information is settled by the billing information. Do.

[0016] Preferably, the product sales system according to another invention further comprises means for the mobile phone terminal for transmitting cancellation change information to the second information terminal for a certain period after the order is completed. The order is canceled according to the cancellation change information.

[0017]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS [First Embodiment] Hereinafter, a first embodiment of the present invention will be described in detail with reference to the accompanying drawings. FIG. 1 is a configuration example of a product sales business model according to Embodiment 1 of the present invention. As shown in the figure, this product sales business model is a mobile phone terminal 11, a location information server 12, a retail store terminal 13 owned by a user, and a communication such as the Internet for connecting these terminals to each other. It is composed of a network 15.

The user uses a predetermined function of the mobile phone terminal 11 to change the current location where the user is located
The position information such as the route to the destination to be headed and the current position is acquired. In addition, the retail store terminal 13 provides store information and product information on the network 15 via the position information server 12. Therefore, the user accesses the store information and the product information provided by the retail store terminal 13 on the network 15 via the location information server 12 using the function provided in the mobile phone terminal 11. I do. As a result, the product information and the like are displayed on the screen of the mobile phone terminal 11.

The merchandise information includes, for example, information on merchandise such as a restaurant menu and other items such as foods, books, and compact discs.
Information such as model number, product number, color, and price is included.

The user's mobile phone terminal 11 further includes:
Via the network 15, the orderer transmits the retail store order information which is the product information of the product which the orderer desires to purchase, or receives the retailer information indicating the position information of the retailer which the orderer wishes to purchase. Has functions.

The location information server 12 receives the current location information and the destination information sent by the user's mobile phone terminal 11 by the orderer's operation, searches the retail store information at the destination, the required time, and the optimal route, It has a function of transmitting them to the mobile phone terminal 11 of the user.

The retail store terminal 13 is a terminal provided at a retail store (for example, a fast food store or a restaurant). The retail store terminal 13 has a function of receiving retail store order information transmitted by a user, generating orderer identification information based on the information, and transmitting the generated orderer identification information to the user's mobile phone terminal 11. The orderer identification information is information for identifying the orderer and the contents of the order, and is newly generated each time trading is performed.

The retailer terminal 13 holds orderer identification information generated from retailer order information. The retail store where the retail store terminal 13 is installed predicts the visit time of the customer from the required time obtained by the above-described search by the position information server 12, and prepares products. In this case, the merchandise is not exchanged for money but exchanged for orderer identification information, and billing is settled by so-called electronic money.

As described above, the orderer uses his / her own mobile phone terminal 11 to determine the time required to reach the destination, the optimal route,
And the store information of the destination is received from the position information server 12, and the retail store is determined. Then, the purchase intention is determined based on the purchased merchandise information which is information on the merchandise desired to be purchased from the retail store, and the required time from the current location to the retail store is transmitted to the purchase retail store via the network 15.

On the other hand, the retail store receives the purchased merchandise information from the location information server 12 through the retail store terminal 13 installed therein.
When the required time information is received, orderer identification information for identifying the orderer and the contents of the order is generated, and the orderer identification information and the billing information are transmitted to the mobile phone terminal 11 of the purchaser (orderer).

At the retail store, whether or not the customer is the orderer is determined by using the orderer identification information in the retailer terminal 13 and the orderer identification information notified to the user's mobile phone terminal 11 in advance. Identify. And if the customer is the orderer,
Deliver the goods and settle the goods by electronic payment (EC).

Next, the operation of the product sales business model according to the first embodiment will be described in detail. In the following description, it is assumed that the network 15 is the Internet.

FIG. 2 is a flowchart showing the flow of the basic operation of the business model according to the first embodiment. In step A1 of FIG.
The location information server 12 is accessed using the mobile phone terminal 11, and the required time searched from the current location and destination information of the terminal and the retail store information are received (step A2).

At step A3, the orderer selects a destination retail store based on the retail store information and transmits the determined intention, and then receives the product information at step A4. And
In step A5, the purchased product is determined and transmitted to the retail store terminal 13 as retail store order information (step A5).
6).

After receiving the retail store order information, the retail store terminal 13 creates orderer identification information and transmits it to the user's mobile phone terminal 11 (step A7). As a result, the mobile phone terminal 11 of the user receives the orderer identification information (step A8), and the retailer terminal 13 transmits the billing information to the financial institution (step A9).

In the business model according to the first embodiment, the delivery of the product is performed by confirming the orderer identification information (step A10). If the confirmation is successful, the product is delivered in step A11, and the process is completed. I do. But,
If the orderer identification information cannot be confirmed, step A12
To refuse the delivery and end this processing.

FIG. 3 is a diagram showing the operations performed by the orderer, the location information server, and the retail store terminal in the business model according to the first embodiment so that the mutual relationship becomes clear. In the figure, the orderer 31
The location information server 12 via his / her own mobile phone terminal 11
To send the current location and destination information (step B1).

In response, the location information server 12 searches for the required time from the current location to the destination and the optimal route,
The information of the retail store opened by each retail store on the Internet 15 is transmitted to the orderer 31 (step B2). The mobile phone terminal 11 of the user receives the required time to the destination, the optimal route, and information on each retail store (step B).
3). Then, the user selects and determines a destination retail store based on the information, and transmits the determined content to the position information server 12 (step B4).

FIG. 4 shows that the user's mobile phone terminal receives the retail store information, the current location and the destination information, and the required time provided by the location information server, and transmits them.
An example of screen display on a mobile phone terminal is shown.

When the location information server 12 receives the above determined content from the user's mobile phone terminal 11, the location information server 12 transmits merchandise information of the retail store to the mobile phone terminal 11 as a response thereto.
(Step B5).

FIG. 5 shows an example of a screen displayed on the user's mobile phone terminal when selecting a purchased product. That is, in step B6 in FIG. 3, a screen as shown in FIG. 5 is displayed on the mobile phone terminal for various types of product information. Then, the orderer sees various types of product information displayed on the screen of the mobile phone terminal 11, determines a product to be purchased, and registers on the screen that the product is to be purchased (step B7).

In the example shown in FIG. 5, when the orderer selects, for example, a purchase column of hamburger A on the screen, a mark indicating the selection (■ in the figure) is added to the column, and the hamburger A is selected.
Is registered for purchase. The product information of the product purchased by the orderer registered in this way is temporarily stored in the user's mobile phone terminal 11 as the purchased product information.

Next, when the orderer confirms the order on the screen shown in FIG. 5 and confirms it, the purchased merchandise information is temporarily stored in the user terminal 1 as retail store order information.
Stored in 1.

The retail store order information stored in the user's portable telephone terminal 11 is transmitted to the retail store terminal 13 via the Internet 15 according to the order of the orderer (step B8). The retail store terminal 13 receives the retail store order information (step B9), and generates orderer identification information for identifying the orderer and the order content using the retail store order information (step B10).

Next, the retail store terminal 13 executes step B11.
, The orderer identification information generated as described above is transmitted to the mobile phone terminal 11 of the user used by the orderer.
It is desirable that the orderer identification information and the order information be confirmed by the orderer on the homepage of the retail store terminal 13, or that the orderer be notified by e-mail or the like.

After transmitting the orderer identification information to the orderer 31, the retailer terminal 13 transmits the information of the purchase amount to the financial institution where the settlement is performed (step B12). As a result, the purchase price is collected.

The retail store terminal 13 compares the orderer identification information presented by the orderer 31 with the order information notified in advance from the retail store terminal 13 (step B13). And
When the orderer identification information matches, the retail store delivers the product to the orderer (step B14).

As described above, according to the first embodiment, the location information server searches for the optimum route from the information on the user's current location and the destination based on the location information, and transmits it to the user together with the required time. In addition, by providing a configuration in which a user can access a database of store information and product information at the destination to determine a purchased product, the user can reach the destination without any hesitation, Within the business hours of the retail store at the destination, the desired product can be purchased without waiting time.

Further, since the location information server is configured to calculate the required time from the current position to the destination and obtain the information on the required time from the retailer, the retailer can efficiently obtain the goods and the like. Ready for

Further, the retailer itself delivers the goods to the user who is the orderer, but in exchange for cash,
Or do not receive credit card payments,
That is, by performing the settlement process by electronic commerce (EC) with a retail store, merchandise sales can be performed quickly and safely, and the settlement itself can be made more efficient.

[Second Embodiment] Hereinafter, a second embodiment of the present invention will be described in detail. The product sales business model according to the second embodiment has the same configuration as the business model according to the first embodiment shown in FIG.
Here, illustration and description thereof are omitted.

The business model according to the second embodiment is
The user who is the orderer places an order to purchase a product using the mobile phone terminal 11, and after the retailer terminal 13 transmits the orderer identification information to the user's mobile phone terminal 11, for example, the orderer enters the destination. Perform processing for changing.

When the retailer terminal 13 receives the retailer order information from the orderer, the retailer terminal 13 generates the orderer identification information based on the information, and transmits the information to the orderer's mobile phone, as in the first embodiment. Transmit to the telephone terminal 11. In the second embodiment,
A notice is added to the orderer identification information to the effect that cancellation after a certain period of time cannot be canceled after ordering.

That is, if within a certain time after the order,
The network between the mobile phone terminal 11 and the retail store terminal 13 is configured to notify the orderer of cancellation.

When the orderer 31 presents the orderer identification information, the retailer terminal 13 displays the orderer identification information,
A check is made to see if the orderer identification information stored in the retail store terminal 13 matches.

Next, the operation of the business model according to the second embodiment will be described. FIG. 6 is a diagram illustrating operations performed by the orderer, the location information server, and the retail store terminal in the business model according to the second embodiment, and a relationship between them.

In FIG. 6, the operations (steps C1 to C12) until the user's mobile phone terminal 11 transmits the purchased product information to the location information server 12 via the network 15 are shown in FIG. Operation in Business Model According to First Embodiment (Steps B1 to B1
Same as 2).

In step C9 of FIG.
Receives the retail store order information from the orderer 31, generates orderer identification information for identifying the orderer based on the information, and transmits it to the user's mobile phone terminal 11 (step C10). (Step C11).

Here, when the orderer 31 cancels the order after completing the order of the product using the user's mobile phone terminal 11, the order change information is transmitted from the user's mobile phone terminal 11 to the retail store terminal 13. Send (Step C
13).

On the other hand, upon receiving the cancellation change information from the user's mobile phone terminal 11, the retail store terminal 13 transmits cancellation confirmation information to the user's mobile phone terminal 11 (step C14). And the retail store terminal 13
Transmits the charge cancellation information to the predetermined financial institution (step C15), and terminates the process.

As described above, according to the second embodiment, the orderer places an order to purchase a product using the mobile phone terminal, and the retailer terminal transmits the orderer identification information to the mobile phone terminal. Even afterwards, by configuring the orderer to be able to transmit the cancellation change information to the retail store terminal, it is possible to develop product sales that can flexibly cope with the cancellation of the order due to a change in destination or the like.

[0057]

As described above, according to the present invention,
By using a route search from the current location of the user of the mobile phone to the destination based on the location information of the mobile phone,
Calculate the required time to the dealer located at the destination, notify the mobile phone terminal and the dealer of the required time, and let the user of the terminal sell the product ordered to the dealer in advance. By arranging reception at the same time as arrival at the store, the arrival time of the customer at the store can be easily determined based on the required time, and the efficiency of the sales operation of the product can be greatly improved.

That is, the store side (store) can provide the customer with the goods in real time. Particularly, in a restaurant or the like, since the arrival time of the customer calculated from the current location and the destination information can be known, the shop or the like can prepare food or the like. Preparation proceeds smoothly, and efficient work becomes possible.

Further, according to the present invention, the store transmits the billing information to the predetermined financial institution and performs the settlement of the merchandise.
In addition, secure commercial transactions can be performed.

Further, according to the present invention, the cancellation change information is transmitted from the mobile phone terminal to the store for a certain period after the order is completed, so that the order can be canceled. A more flexible merchandise sales method and merchandise sales system is provided for changing customers and the like, and at the same time, the store does not have wasteful stock.

[Brief description of the drawings]

FIG. 1 is a diagram showing a configuration example of a product sales business model according to a first embodiment of the present invention.

FIG. 2 is a flowchart showing a flow of a basic operation of the business model according to the first embodiment.

FIG. 3 is a diagram showing operations of an orderer, a position information server, and a retail store terminal in the business model according to the first embodiment.

FIG. 4 is a diagram showing an example of a screen display on a mobile phone terminal that has received retail store information and the like provided from a location information server.

FIG. 5 is a diagram showing an example of a screen display when a purchased product is selected on the mobile phone terminal.

FIG. 6 is a diagram showing operations of an orderer, a location information server, and a retail store terminal in a business model according to Embodiment 2 of the present invention.

FIG. 7 is a diagram showing a configuration of a conventional product sales business model.

[Explanation of symbols]

 11 Mobile phone terminal 12 Location information server 13 Retail store terminal 15 Communication network

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Claims (12)

[Claims] 1. A route search from the current location of a user of a mobile phone terminal to a destination is performed based on the location information of the mobile phone terminal. By calculating the time and notifying the required time to the mobile phone terminal and the store, the user can use the mobile phone terminal to order the product ordered from the store in advance and arrive at the store. A product sales method characterized by being configured to receive at the same time. 2. The method according to claim 1, further comprising the step of: transmitting the billing information to a predetermined financial institution to settle the commodity. 3. The user accesses a database for store information and merchandise information at the destination by using the mobile phone terminal, sends order information on purchased merchandise to the store, and By generating identification information of the orderer based on the order information and transmitting the identification information to the mobile phone terminal, based on the identification information, the user and the visitor to the store can communicate with each other. The method according to claim 1, wherein the identity of the product is confirmed. 4. The store information and the product information include sales items of each of a plurality of stores at the destination, and the mobile phone terminal can arbitrarily store these sales items by a user of the mobile phone terminal. The method according to claim 3, wherein the list is displayed in a selectable format. 5. The system according to claim 1, wherein the order is canceled by transmitting cancellation change information from the mobile phone terminal to the store for a certain period after the order is completed.
Product sales method described. 6. The merchandise selling method according to claim 5, wherein said store transmits billing cancellation information to a predetermined financial institution in accordance with said cancellation change information. 7. A merchandise sales system having a mobile phone terminal, a first information terminal, and a second information terminal mutually connected via a network, wherein the first information terminal includes: Means for performing a route search from the current location of the user of the mobile phone terminal to the destination based on the location information of the terminal, and calculating a required time to a store existing at the destination from the result of the route search Means for notifying the required time to the mobile phone terminal and the second information terminal at the store; and transmitting store information and product information at the destination to the mobile phone terminal. Means, at the mobile phone terminal, means for generating order information based on the required time, shop information, and product information; and transmitting the generated order information to the second information terminal. Means for transmitting, at the second information terminal, means for generating orderer identification information based on the order information, and wherein the orderer identification information is stored in the second information terminal and the mobile phone Means for notifying a terminal, the store where the second information terminal is arranged, the stored orderer identification information, and the orderer notified to a mobile phone terminal of a customer who came to the store. Identifying whether or not the customer is the orderer based on the match / mismatch with the identification information, and if the customer is the orderer, deliver the goods to the customer according to the order information. Product sales system. 8. The product according to claim 7, wherein the store information and the product information are transmitted from the second information terminal to the mobile phone terminal via the first information terminal. Sales system. 9. The product according to claim 7, wherein said second information terminal further comprises means for transmitting billing information to a predetermined financial institution, and performs settlement for said product using said billing information. Sales system. 10. The store information and the product information include sales items of each of a plurality of stores at the destination, and the mobile phone terminal can arbitrarily store these sales items by a user of the mobile phone terminal. 9. The merchandise sales system according to claim 8, further comprising means for displaying a list in a selectable format. 11. The mobile phone terminal further comprises means for transmitting cancellation change information to the second information terminal for a certain period after the order is completed, wherein the order is canceled based on the cancellation change information. The merchandise sales system according to claim 7, wherein: 12. The system according to claim 11, wherein said second information terminal further comprises means for transmitting charge cancellation information to a predetermined financial institution in accordance with said cancellation change information.
Product sales system described.