HK1047374A1 - 通訊輔助系統和方法 - Google Patents

通訊輔助系統和方法

Info

Publication number
HK1047374A1
HK1047374A1 HK02109078.4A HK02109078A HK1047374A1 HK 1047374 A1 HK1047374 A1 HK 1047374A1 HK 02109078 A HK02109078 A HK 02109078A HK 1047374 A1 HK1047374 A1 HK 1047374A1
Authority
HK
Hong Kong
Prior art keywords
subscriber
subscribers
information
requester
database
Prior art date
Application number
HK02109078.4A
Other languages
English (en)
Inventor
Pines Robert
Marwell Evan
Blakeney John
Baumeister Christine
Original Assignee
Grape Tech Group Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Family has litigation
First worldwide family litigation filed litigation Critical https://patents.darts-ip.com/?family=22655495&utm_source=google_patent&utm_medium=platform_link&utm_campaign=public_patent_search&patent=HK1047374(A1) "Global patent litigation dataset” by Darts-ip is licensed under a Creative Commons Attribution 4.0 International License.
Application filed by Grape Tech Group Inc filed Critical Grape Tech Group Inc
Publication of HK1047374A1 publication Critical patent/HK1047374A1/zh

Links

Classifications

    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/16—Communication-related supplementary services, e.g. call-transfer or call-hold
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42008—Systems for anonymous communication between parties, e.g. by use of disposal contact identifiers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/04—Recording calls, or communications in printed, perforated or other permanent form
    • H04M15/06—Recording class or number of calling, i.e. A-party or called party, i.e. B-party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/41—Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/44—Augmented, consolidated or itemized billing statement or bill presentation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/51—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP for resellers, retailers or service providers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/58—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP based on statistics of usage or network monitoring
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/68—Payment of value-added services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8038—Roaming or handoff
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/80—Rating or billing plans; Tariff determination aspects
    • H04M15/8044—Least cost routing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M15/00—Arrangements for metering, time-control or time indication ; Metering, charging or billing arrangements for voice wireline or wireless communications, e.g. VoIP
    • H04M15/82—Criteria or parameters used for performing billing operations
    • H04M15/8228—Session based
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42042—Notifying the called party of information on the calling party
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42085—Called party identification service
    • H04M3/42102—Making use of the called party identifier
    • H04M3/4211—Making use of the called party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4933—Directory assistance systems with operator assistance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/12—Messaging; Mailboxes; Announcements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/24—Accounting or billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2203/00—Aspects of automatic or semi-automatic exchanges
    • H04M2203/60—Aspects of automatic or semi-automatic exchanges related to security aspects in telephonic communication systems
    • H04M2203/6009—Personal information, e.g. profiles or personal directories being only provided to authorised persons
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/18—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place wireless networks
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2207/00—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place
    • H04M2207/20—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems
    • H04M2207/206—Type of exchange or network, i.e. telephonic medium, in which the telephonic communication takes place hybrid systems composed of PSTN and wireless network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0104—Augmented, consolidated or itemised billing statement, e.g. additional billing information, bill presentation, layout, format, e-mail, fax, printout, itemised bill per service or per account, cumulative billing, consolidated billing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0152—General billing plans, rate plans, e.g. charge rates, numbering plans, rate centers, customer accounts
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0164—Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0188—Network monitoring; statistics on usage on called/calling number
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/01—Details of billing arrangements
    • H04M2215/0196—Payment of value-added services, mainly when their charges are added on the telephone bill, e.g. payment of non-telecom services, e-commerce, on-line banking
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/20—Technology dependant metering
    • H04M2215/2026—Wireless network, e.g. GSM, PCS, TACS
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/32—Involving wireless systems
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/34—Roaming
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/42—Least cost routing, i.e. provision for selecting the lowest cost tariff
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/54—Resellers-retail or service providers billing, e.g. agreements with telephone service operator, activation, charging/recharging of accounts
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/74—Rating aspects, e.g. rating parameters or tariff determination apects
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/74—Rating aspects, e.g. rating parameters or tariff determination apects
    • H04M2215/7442—Roaming
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/74—Rating aspects, e.g. rating parameters or tariff determination apects
    • H04M2215/745—Least cost routing, e.g. Automatic or manual, call by call or by preselection
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M2215/00—Metering arrangements; Time controlling arrangements; Time indicating arrangements
    • H04M2215/78—Metric aspects
    • H04M2215/7833—Session based
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42025—Calling or Called party identification service
    • H04M3/42034—Calling party identification service
    • H04M3/42059—Making use of the calling party identifier
    • H04M3/42068—Making use of the calling party identifier where the identifier is used to access a profile
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/42136—Administration or customisation of services
    • H04M3/42153—Administration or customisation of services by subscriber
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
    • H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
    • H04M3/4931—Directory assistance systems
    • H04M3/4935—Connection initiated by DAS system
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04M—TELEPHONIC COMMUNICATION
    • H04M3/00—Automatic or semi-automatic exchanges
    • H04M3/42—Systems providing special services or facilities to subscribers
    • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/51—Centralised call answering arrangements requiring operator intervention, e.g. call or contact centers for telemarketing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W40/00—Communication routing or communication path finding
    • H04W40/02—Communication route or path selection, e.g. power-based or shortest path routing
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W56/00—Synchronisation arrangements
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W74/00—Wireless channel access
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W8/00—Network data management
    • H04W8/02—Processing of mobility data, e.g. registration information at HLR [Home Location Register] or VLR [Visitor Location Register]; Transfer of mobility data, e.g. between HLR, VLR or external networks

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Business, Economics & Management (AREA)
  • Accounting & Taxation (AREA)
  • Physics & Mathematics (AREA)
  • Probability & Statistics with Applications (AREA)
  • Mobile Radio Communication Systems (AREA)
  • Telephonic Communication Services (AREA)
  • Meter Arrangements (AREA)
  • Radar Systems Or Details Thereof (AREA)
  • Communication Control (AREA)
HK02109078.4A 2000-01-31 2002-12-13 通訊輔助系統和方法 HK1047374A1 (zh)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US17916600P 2000-01-31 2000-01-31
PCT/US2001/002366 WO2001056262A1 (en) 2000-01-31 2001-01-24 Communication assistance system and method

Publications (1)

Publication Number Publication Date
HK1047374A1 true HK1047374A1 (zh) 2003-02-14

Family

ID=22655495

Family Applications (2)

Application Number Title Priority Date Filing Date
HK02109078.4A HK1047374A1 (zh) 2000-01-31 2002-12-13 通訊輔助系統和方法
HK07107622.4A HK1104159A1 (en) 2000-01-31 2007-07-17 Communication assistance system and method

Family Applications After (1)

Application Number Title Priority Date Filing Date
HK07107622.4A HK1104159A1 (en) 2000-01-31 2007-07-17 Communication assistance system and method

Country Status (14)

Country Link
US (19) US6970548B2 (zh)
EP (6) EP1804476B1 (zh)
CN (2) CN100471213C (zh)
AT (2) ATE504157T1 (zh)
AU (3) AU783759B2 (zh)
BR (1) BR0107993A (zh)
CA (1) CA2397763C (zh)
DE (2) DE60139583D1 (zh)
DK (2) DK1777930T3 (zh)
ES (2) ES2331660T3 (zh)
HK (2) HK1047374A1 (zh)
MX (1) MXPA02007352A (zh)
NZ (1) NZ520441A (zh)
WO (1) WO2001056262A1 (zh)

Families Citing this family (190)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6801763B2 (en) * 1997-10-29 2004-10-05 Metro One Telecommunications, Inc. Technique for effectively communicating travel directions
US6804509B1 (en) * 1999-06-18 2004-10-12 Shmuel Okon Method and system for notifying a caller that a cellular phone destination is available
ATE504157T1 (de) * 2000-01-31 2011-04-15 Grape Technology Group Inc Kommunikationsunterstützungssystem und -verfahren
US20020034281A1 (en) * 2000-02-22 2002-03-21 Ellen Isaacs System and method for communicating via instant messaging
US6760754B1 (en) 2000-02-22 2004-07-06 At&T Corp. System, method and apparatus for communicating via sound messages and personal sound identifiers
WO2001067731A2 (en) * 2000-03-06 2001-09-13 Metro One Telecommunications, Inc. Directory assistance system capable of providing telephonic concierge services
US20010037314A1 (en) * 2000-03-30 2001-11-01 Ishikawa Mark M. System, method and apparatus for authenticating the distribution of data
IT1317243B1 (it) * 2000-04-13 2003-05-27 Txt E Solutions S P A Piattaforma per la gestione di contenuti digitali provenienti da fontieterogenee
US20010055298A1 (en) * 2000-05-10 2001-12-27 John Baker Apparatus and system to provide wireless data services through a wireless access integrated node
US7142662B2 (en) 2000-07-11 2006-11-28 Austin Logistics Incorporated Method and system for distributing outbound telephone calls
US7103173B2 (en) 2001-07-09 2006-09-05 Austin Logistics Incorporated System and method for preemptive goals based routing of contact records
US7899173B2 (en) 2000-07-14 2011-03-01 Context Connect, Llc Communication connectivity via context association, advertising sponsorship, and multiple contact databases
US7340048B2 (en) * 2000-07-14 2008-03-04 Context Connect Llc System and method for directory services and e-commerce across multi-provider networks
US6731927B1 (en) * 2000-07-14 2004-05-04 Context Connect, Inc. System and method for context association
US7039177B1 (en) * 2000-09-13 2006-05-02 International Business Machines Corp. Automatic update of a directory entry within a directory of an electronic communication device by electronic notification
JP3580239B2 (ja) * 2000-10-19 2004-10-20 日本電気株式会社 言語選択同報システム及び言語選択同報方法
JP3266602B1 (ja) * 2000-10-30 2002-03-18 洋一 奥寺 アドレス照会システム、コンピュータプログラム製品及びその方法
US7212620B1 (en) * 2000-11-06 2007-05-01 Michael Patrick Mastro System and method for providing an anti-telemarketing feature in a telephony network
AU2002212618A1 (en) * 2000-11-13 2002-05-21 Nagracard S.A. Method for inducing upgrading of a sim card
US7298751B1 (en) 2002-05-31 2007-11-20 Intel Corporation SS7 gateway for wireless communication networks
US7489918B2 (en) 2003-05-09 2009-02-10 Intel Corporation System and method for transferring wireless network access passwords
US20040029567A1 (en) 2001-05-25 2004-02-12 Timmins Timothy A. Technique for effectively providing personalized communications and information assistance services
US7054434B2 (en) 2001-07-09 2006-05-30 Austin Logistics Incorporated System and method for common account based routing of contact records
US7715546B2 (en) * 2001-07-09 2010-05-11 Austin Logistics Incorporated System and method for updating contact records
DE10142193A1 (de) * 2001-08-29 2003-04-03 Bayerische Motoren Werke Ag Verfahren zum Versenden von Zugangsdaten an eine insbesondere in einem Kraftfahrzeug befindliche Teilnehmerstation für eine spezielle Zugangsart zu einer Dienstleisterstation
US7369841B1 (en) * 2001-09-28 2008-05-06 Durham Logistics Llc Wireless network infrastructure
US20030130864A1 (en) * 2002-01-09 2003-07-10 Ho Edwin Kong-Sun Facilitation of mobile direct response by service callback
US7474738B1 (en) * 2002-02-13 2009-01-06 At&T Intellectual Property I, L.P. System and method for providing recorded messages on a communications network
US20030167282A1 (en) * 2002-03-04 2003-09-04 Nance Scott C. Method and system for locating cellular phone numbers
US7149295B2 (en) * 2002-03-28 2006-12-12 Metro One Telecommunications, Inc. Technique for effectively controlling communication links to an information assistance service
ATE423354T1 (de) 2002-04-02 2009-03-15 Verizon Business Global Llc Nachrichtenantwortsystem
US8856236B2 (en) 2002-04-02 2014-10-07 Verizon Patent And Licensing Inc. Messaging response system
US7917581B2 (en) 2002-04-02 2011-03-29 Verizon Business Global Llc Call completion via instant communications client
US20030224764A1 (en) * 2002-05-31 2003-12-04 Baker Nathan Bryant Technique for providing information assistance with restrictions
US7212615B2 (en) * 2002-05-31 2007-05-01 Scott Wolmuth Criteria based marketing for telephone directory assistance
US20080212765A1 (en) * 2002-05-31 2008-09-04 Jingle Networks, Inc. Directory assistance with advertisement from category related to request category
US20080208675A1 (en) * 2002-05-31 2008-08-28 Jingle Networks, Inc. Directory assistance with SMS and data support
US20030229595A1 (en) * 2002-06-05 2003-12-11 Risto Mononen Charging of network access and services
JP2004064223A (ja) * 2002-07-25 2004-02-26 Hitachi Ltd 監視装置およびコールセンタならびに自動機監視システム
US7298836B2 (en) 2002-09-24 2007-11-20 At&T Bls Intellectual Property, Inc. Network-based healthcare information systems
US7535922B1 (en) * 2002-09-26 2009-05-19 At&T Intellectual Property I, L.P. Devices, systems and methods for delivering text messages
AU2003286448A1 (en) 2002-10-16 2004-05-04 Grape Technology Group, Inc. A system and method for efficient call management for directory assistance services
US7747461B2 (en) * 2002-11-15 2010-06-29 Redknee Inc. Wireless subscriber loyalty system and method
US7620170B2 (en) 2002-12-31 2009-11-17 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) complete customer contact center
US7573999B2 (en) 2002-12-31 2009-08-11 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) complete healthcare contact center
WO2004062309A1 (en) * 2003-01-03 2004-07-22 Alessandro Tittocchia New telephone services procedure for drivers
US7336771B2 (en) 2003-01-16 2008-02-26 At&T Knowledge Ventures, L.P. Voice extensible markup language enhancements of intelligent network services
US20040141595A1 (en) * 2003-01-16 2004-07-22 Sbc Properties, L.P. Voice extensible markup language-based web interface with intelligent network services
US7340043B2 (en) * 2003-01-16 2008-03-04 At&T Knowledge Ventures, L.P. Voice extensible markup language-based announcements for use with intelligent network services
US8149823B2 (en) * 2003-01-27 2012-04-03 At&T Intellectual Property I, L.P. Computer telephony integration (CTI) systems and methods for enhancing school safety
US7248688B2 (en) 2003-01-27 2007-07-24 Bellsouth Intellectual Property Corporation Virtual physician office systems and methods
US7440567B2 (en) 2003-01-27 2008-10-21 At&T Intellectual Property I, L.P. Healthcare virtual private network methods and systems
JP2004246566A (ja) * 2003-02-13 2004-09-02 Nissan Motor Co Ltd 車両用情報提供システム
JP4196693B2 (ja) * 2003-02-13 2008-12-17 日産自動車株式会社 車両用情報提供システム
KR100667343B1 (ko) * 2003-02-18 2007-01-10 주식회사 케이티프리텔 가상 번호를 이용하여 이동 통신 서비스를 제공하는 방법및 장치
US7406158B2 (en) * 2003-03-10 2008-07-29 At&T Knowledge Ventures, L.P. Method and system for playing packetized announcements to telephone network end office switching systems from a centralized digital recorded announcement unit
SE0300922L (sv) * 2003-03-25 2004-09-26 Trio Ab Telefonistbetjänat arrangemang
CA2521860C (en) * 2003-04-08 2011-05-24 Flatwire, Inc. System and method of notifying unpublished subscribers of requests for contact information
US7469224B2 (en) * 2003-10-14 2008-12-23 Compucredit Intellectual Property Holdings Corp. Iii Real-time point-of-sale change-of-address processing
US7127232B2 (en) * 2003-05-08 2006-10-24 Bell South Intellectual Property Corporation Multiple access internet portal revenue sharing
US7269417B1 (en) * 2003-05-16 2007-09-11 Nortel Networks Limited Information services enhancements
US9083796B2 (en) * 2003-05-30 2015-07-14 Grape Technology Group, Inc. Technique for assisting a user with information and customer services at a call center
TWI220626B (en) * 2003-06-20 2004-08-21 Sin Etke Technology Co Ltd Automatic reporting system for customer call recording
US20050027688A1 (en) * 2003-07-29 2005-02-03 Sbc Knowledge Ventures L.P. Gateway for efficiently identifying an end user's local service provider
EP1658706B1 (en) * 2003-08-06 2018-02-28 Intel Corporation Internet base station with a telephone line
US7499532B2 (en) * 2003-08-11 2009-03-03 At&T Intellectual Property I, L.P. Method and system for communicating information to a caller on a telephone network by superimposing an audible information message over a dial tone
US7793227B2 (en) * 2003-08-12 2010-09-07 Yahoo! Inc. Method and system of providing customizable buttons
US20050047575A1 (en) 2003-08-29 2005-03-03 Stephen Parker Secure valet telephone system
CN100450127C (zh) * 2003-09-01 2009-01-07 华为技术有限公司 智能业务的接入方法
US7567810B1 (en) * 2003-09-30 2009-07-28 Sprint Spectrum L.P. Method and system for delivering data based on context
US7042990B2 (en) * 2003-10-02 2006-05-09 Cegetel Groupe Method for parametrizing the greeting message of a voice mailbox
US7466801B2 (en) * 2003-10-15 2008-12-16 International Business Machines Corporation Method and apparatus for presenting caller identification information with geographical and/or source language information
US20050107037A1 (en) * 2003-11-13 2005-05-19 Bart Delmulle Method and apparatus for augmenting bluetooth-type capabilities of a wireless terminal
US7366513B2 (en) * 2003-12-02 2008-04-29 Motorola, Inc. Method and apparatus for routing on hold calls
US6977993B2 (en) * 2004-04-30 2005-12-20 Microsoft Corporation Integrated telephone call and context notification mechanism
CN1319359C (zh) * 2004-06-07 2007-05-30 华为技术有限公司 一种来话接入方法
US20060047633A1 (en) * 2004-08-26 2006-03-02 Jay Fontana Cellular telephone directory service
US20060045242A1 (en) * 2004-09-01 2006-03-02 Sbc Knowledge Ventures, L.P. Deployment of announcements in local exchange switching platform
US9552599B1 (en) 2004-09-10 2017-01-24 Deem, Inc. Platform for multi-service procurement
US7532713B2 (en) * 2004-09-23 2009-05-12 Vapps Llc System and method for voice over internet protocol audio conferencing
US7894587B1 (en) 2004-10-15 2011-02-22 Sprint Communications Company L.P. System and method for dynamic assignment of dialed number identification services in call distribution system
US7925540B1 (en) 2004-10-15 2011-04-12 Rearden Commerce, Inc. Method and system for an automated trip planner
US7962381B2 (en) * 2004-10-15 2011-06-14 Rearden Commerce, Inc. Service designer solution
US7609686B1 (en) 2004-11-01 2009-10-27 At&T Mobility Ii Llc Mass multimedia messaging
US7933398B1 (en) * 2004-11-05 2011-04-26 Sprint Communications Company L.P. System and method for call bridging in a call center using a virtual private network
DE102004055494B4 (de) * 2004-11-17 2007-11-08 Siemens Ag Verfahren zur Weiterleitung eines Rufes in einem der direkt kommunizierenden Kommunikationsnetzwerk und Kommunikationskomponente für ein direkt kommunizierendes Kommunikationsnetzwerk
US9367846B2 (en) * 2004-11-29 2016-06-14 Jingle Networks, Inc. Telephone search supported by advertising based on past history of requests
US20060128363A1 (en) * 2004-12-14 2006-06-15 Cooling Jill F Devices and systems for automatic information exchange between communication terminals and electronic databases
US7400717B2 (en) 2004-12-30 2008-07-15 Grape Technology Grap, Inc. Enhanced directory assistance system with voice over IP call handling
US7227941B2 (en) * 2004-12-30 2007-06-05 Christine Baumeister Enhanced directory assistance system with voice over IP call handling
US7792257B1 (en) 2005-01-20 2010-09-07 Andre Denis Vanier Method and system for determining gender and targeting advertising in a telephone system
US8180796B1 (en) 2005-03-29 2012-05-15 Rearden Commerce, Inc. Supplier integration with services business language
US20070036333A1 (en) * 2005-07-15 2007-02-15 Overlflow, Inc. Method of handling overflow calls
CA2624061C (en) * 2005-09-28 2019-01-15 One Smart Star Limited Communicating with business customers
EP1955533A4 (en) * 2005-11-30 2013-01-09 On Q Telecom Systems Co Inc VIRTUAL PERSONNEL ASSISTANT FOR CALL MANAGEMENT IN A COMMUNICATION SYSTEM
US9117223B1 (en) 2005-12-28 2015-08-25 Deem, Inc. Method and system for resource planning for service provider
EP1966982A1 (en) * 2005-12-30 2008-09-10 TELEFONAKTIEBOLAGET LM ERICSSON (publ) A method of and a communications system for providing, to a calling party, information concerning a message played to the calling party
US8594302B2 (en) * 2006-02-03 2013-11-26 Outlook Amusements, Inc. Appointment methods and apparatuses
US20070201684A1 (en) * 2006-02-10 2007-08-30 Altaf Boghani Call center routing system and method
US8842660B2 (en) * 2006-03-31 2014-09-23 Microsoft Corporation VoIP variable metadata
JP4350792B2 (ja) * 2006-04-13 2009-10-21 京セラ株式会社 グループ通信方法及び通信端末
US8275602B2 (en) * 2006-04-21 2012-09-25 Scomm, Inc. Interactive conversational speech communicator method and system
WO2007126029A1 (ja) * 2006-04-27 2007-11-08 Kyocera Corporation 携帯電話端末、サーバ及びグループ通話システム
US7630885B1 (en) * 2006-06-13 2009-12-08 At&T Mobility Ii Llc Dialed digits based vocoder assignment
US20080004980A1 (en) * 2006-06-30 2008-01-03 Rearden Commerce, Inc. System and method for regulating supplier acceptance of service requests
US8588394B2 (en) * 2006-09-22 2013-11-19 Sprint Communications Company L.P. Content switch for enhancing directory assistance
US8775315B2 (en) * 2006-10-02 2014-07-08 Salesforce.Com, Inc. Method and system for integrating a PBX-equipped client and an on-demand database service
DE102006047962A1 (de) * 2006-10-10 2008-04-17 Vodafone Holding Gmbh Verfahren und Portal zum Herstellen einer Kommunikationsverbindung zwischen zwei unterschiedlichen Kommunikationsnetzen
US7734486B2 (en) * 2006-10-16 2010-06-08 Rearden Commerce, Inc. Methods and system for preferred vendor pre-transaction bidding
US20080091612A1 (en) * 2006-10-17 2008-04-17 Kirk Joseph Witecha Telephone communication system and methods
US8577009B2 (en) * 2006-10-18 2013-11-05 First Orion Corp. Automatic complaint registration for violations of telephonic communication regulations
US20080095162A1 (en) * 2006-10-20 2008-04-24 Heru Khoe Communications system
US8483381B2 (en) 2006-10-27 2013-07-09 At&T Intellectual Property I, L.P. Methods and apparatus to provide contact management with directory assistance
US9985817B2 (en) * 2006-11-14 2018-05-29 Tp Lab, Inc. System and method for a universal phone number service
US20080144800A1 (en) * 2006-12-13 2008-06-19 Robert Donnelly Interactive Application Call Center Method and System
US7729277B2 (en) * 2007-02-28 2010-06-01 Cisco Technology, Inc. Use of intelligent directed broadcast in contact center solutions
WO2008134028A1 (en) * 2007-04-27 2008-11-06 Grape Technology Group Inc. System and method for generating and utilizing organically grown content in a directory assistance environment
SE0701027L (sv) * 2007-04-27 2008-10-28 Speedbook Comm Ab Förfarande för att skapa en databas
US8179803B2 (en) * 2007-05-14 2012-05-15 Advanced Media Systems Ltd. Methods, systems and apparatus for monitoring and/or generating communications in a communications network
US9703520B1 (en) 2007-05-17 2017-07-11 Avaya Inc. Negotiation of a future communication by use of a personal virtual assistant (PVA)
US20080299970A1 (en) 2007-05-30 2008-12-04 Shoptext, Inc. Consumer Registration Via Mobile Device
US20090006229A1 (en) * 2007-06-28 2009-01-01 Embarq Holdings Company, Llc System and method for telephony billing codes
GB0713786D0 (en) * 2007-07-16 2007-08-22 Cellfire Security Technologies Call processing system
US20090063269A1 (en) * 2007-09-05 2009-03-05 Cross Country Home Services, Inc. System and Method for Freemium Based Marketing
US8792118B2 (en) * 2007-09-26 2014-07-29 Ringcentral Inc. User interfaces and methods to provision electronic facsimiles
US20090086278A1 (en) * 2007-09-27 2009-04-02 Ringcentral, Inc. Electronic facsimile delivery systems and methods
US8275110B2 (en) 2007-09-28 2012-09-25 Ringcentral, Inc. Active call filtering, screening and dispatching
US8670545B2 (en) 2007-09-28 2014-03-11 Ringcentral, Inc. Inbound call identification and management
US8600391B2 (en) 2008-11-24 2013-12-03 Ringcentral, Inc. Call management for location-aware mobile devices
US8706134B2 (en) * 2007-10-15 2014-04-22 Verizon Patent And Licensing Inc. Method and system of providing navigation service with directory assistance
US20090106121A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Universal business to media transaction system
US20090106074A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Business to media reservation standard
US20090106109A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Business to media transaction standard
TWI381464B (zh) * 2008-08-29 2013-01-01 Hannstar Display Corp The bump structure and its making method
US20090106055A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Computer network based universal reservation system
US20090106056A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Universal business to media reservation system
US8682737B2 (en) * 2007-10-22 2014-03-25 Jacek Waksmundzki Universal business to media transaction system, process and standard
US20090259545A1 (en) * 2007-10-22 2009-10-15 Jacek Waksmundzki Universal service code for reservations
US20090106073A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Business to media reservation business process
US20090104896A1 (en) * 2007-10-22 2009-04-23 Jacek Waksmundzki Universal service code for reservations
US20090265194A1 (en) * 2007-10-22 2009-10-22 Jacek Waksmundzki Universal business to media reservation system, process and standard
US8811585B1 (en) * 2007-10-23 2014-08-19 Sprint Communications Company L.P. Communication routing plans that are based on communication device contact lists
US8355486B2 (en) * 2007-10-31 2013-01-15 Centurylink Intellectual Property Llc System and method for inbound call billing
US20090164454A1 (en) * 2007-12-21 2009-06-25 Sanguinetti Thomas V System and method for searching venues based on similarity values
WO2009100466A2 (en) * 2008-02-06 2009-08-13 Steven Bravo Telecommunication interactive platform
KR101261358B1 (ko) * 2008-07-14 2013-05-07 노키아 지멘스 네트웍스 오와이 가입자 데이터베이스에 대한 방법 및 장치
US8195384B1 (en) 2008-10-02 2012-06-05 United Services Automobile Association Systems and methods for a social network for roadside assistance
US20100130186A1 (en) * 2008-10-14 2010-05-27 Mcgary Faith L System and method for directory assistance including sms supported privacy features
US8780383B2 (en) 2008-11-25 2014-07-15 Ringcentral, Inc. Authenticated facsimile transmission from mobile devices
WO2010068508A2 (en) * 2008-11-25 2010-06-17 Ringcentral, Inc. Database failure detection and recovery for call management system
WO2010062981A2 (en) * 2008-11-26 2010-06-03 Ringcentral, Inc. Centralized status server for call management of location-aware mobile devices
US20100153884A1 (en) * 2008-12-12 2010-06-17 Yahoo! Inc. Enhanced web toolbar
ES2344047B1 (es) * 2009-02-13 2011-06-16 Media Patens S.L. Procedimiento para seleccionar enlaces publicitarios en una red de datos.
CN101848455B (zh) * 2009-03-23 2014-02-19 华为技术有限公司 业务网络中增强用户信息的方法、设备及系统
US10552849B2 (en) 2009-04-30 2020-02-04 Deem, Inc. System and method for offering, tracking and promoting loyalty rewards
US8572571B2 (en) * 2009-07-23 2013-10-29 Shuv Gray Llc Modification of terminal and service provider machines using an update server machine
US9277021B2 (en) 2009-08-21 2016-03-01 Avaya Inc. Sending a user associated telecommunication address
US8903073B2 (en) 2011-07-20 2014-12-02 Zvi Or-Bach Systems and methods for visual presentation and selection of IVR menu
US8681951B1 (en) 2010-02-03 2014-03-25 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US8594280B1 (en) 2010-02-03 2013-11-26 Zvi Or-Bach Systems and methods for visual presentation and selection of IVR menu
US8879698B1 (en) 2010-02-03 2014-11-04 Tal Lavian Device and method for providing enhanced telephony
US8548135B1 (en) 2010-02-03 2013-10-01 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US8572303B2 (en) 2010-02-03 2013-10-29 Tal Lavian Portable universal communication device
US9001819B1 (en) 2010-02-18 2015-04-07 Zvi Or-Bach Systems and methods for visual presentation and selection of IVR menu
US8625756B1 (en) 2010-02-03 2014-01-07 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US8537989B1 (en) 2010-02-03 2013-09-17 Tal Lavian Device and method for providing enhanced telephony
US8548131B1 (en) 2010-02-03 2013-10-01 Tal Lavian Systems and methods for communicating with an interactive voice response system
US8406388B2 (en) 2011-07-18 2013-03-26 Zvi Or-Bach Systems and methods for visual presentation and selection of IVR menu
US8553859B1 (en) 2010-02-03 2013-10-08 Tal Lavian Device and method for providing enhanced telephony
US8687777B1 (en) 2010-02-03 2014-04-01 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US8358771B1 (en) * 2010-03-24 2013-01-22 Jpmorgan Chase Bank, N.A. System and method for managing customer communications over communication channels
US8280954B2 (en) 2010-03-25 2012-10-02 Scomm, Inc. Method and system for providing live real-time communication via text between mobile user devices
US8804934B2 (en) * 2010-08-31 2014-08-12 Tata Consultancy Services Limited System and method to enable access of multiple service providers in a single call
GB2487392B (en) * 2011-01-19 2015-03-18 Bank Of America System for improving the efficiency of a cellular gateway
US8442848B2 (en) * 2011-03-09 2013-05-14 David Myr Automatic optimal taxicab mobile location based dispatching system
US9299037B2 (en) * 2011-04-25 2016-03-29 Heartland Payment Systems, Inc. Provision of alert messages to customers of an establishment
US9449288B2 (en) 2011-05-20 2016-09-20 Deem, Inc. Travel services search
US8468121B1 (en) 2011-09-29 2013-06-18 Shoretel, Inc. Resolving resource time intervals in a distributed system
US8867708B1 (en) 2012-03-02 2014-10-21 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US8731148B1 (en) 2012-03-02 2014-05-20 Tal Lavian Systems and methods for visual presentation and selection of IVR menu
US9510158B2 (en) * 2012-05-04 2016-11-29 General Motors Llc Remote communication device call origination using a data channel communication path
US9736300B2 (en) * 2012-12-21 2017-08-15 Centurylink Intellectual Property Llc Blocking unsolicited calls from CallerID-spoofing autodialing devices
US9591137B2 (en) 2013-03-15 2017-03-07 Genesys Telecommunications Laboratories, Inc. System and method for providing contact center services in a hybrid operations environment
US9559939B2 (en) 2013-03-15 2017-01-31 Genesys Telecommunications Laboratories, Inc. System and method for handling resource failure in a hybrid contact center operations environment
US9948782B2 (en) * 2013-03-15 2018-04-17 Genesys Telecommunications Laboratories, Inc. Hybrid cloud architecture with optimized local delivery
US10277741B2 (en) 2013-03-15 2019-04-30 Genesys Telecommunications Laboratories, Inc. System and method for transmitting signaling and media from a hybrid contact center operations environment
US10154143B2 (en) 2013-03-15 2018-12-11 Genesys Telecommunications Laboratories, Inc. System and method for dynamically selecting a dial plan
US9467563B1 (en) * 2015-04-10 2016-10-11 Angel.Com Incorporated Visual interactive voice response system
US9913081B1 (en) * 2016-10-13 2018-03-06 GM Global Technology Operations LLC Method and device for communicating with a vehicle system module while conserving power by using two different short range wireless communication (SRWC) protocols
US10673796B2 (en) 2017-01-31 2020-06-02 Microsoft Technology Licensing, Llc Automated email categorization and rule creation for email management

Family Cites Families (80)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US3865985A (en) * 1973-09-07 1975-02-11 Letot Inc Telephone control system having wakeup, message waiting, special message and fire alert modes
US4797910A (en) * 1986-05-07 1989-01-10 American Telphone And Telegraph Company, At&T Bell Laboratories Automated operator assistance calls with voice processing
US4959855A (en) * 1986-10-08 1990-09-25 At&T Bell Laboratories Directory assistance call processing and calling customer remote signal monitoring arrangements
US4850007A (en) * 1987-06-25 1989-07-18 American Telephone And Telegraph Company Telephone toll service with advertising
US4899358A (en) * 1988-08-08 1990-02-06 American Telephone And Telegraph Company At&T Bell Laboratories Call announcement arrangement
US5187735A (en) * 1990-05-01 1993-02-16 Tele Guia Talking Yellow Pages, Inc. Integrated voice-mail based voice and information processing system
US5339352A (en) * 1992-10-01 1994-08-16 Bell Atlantic Network Services, Inc. Directory assistance call completion via mobile systems
US5448625A (en) * 1993-04-13 1995-09-05 Msi Electronics Inc. Telephone advertising method and apparatus
US5444713A (en) * 1993-09-14 1995-08-22 At&T Corp. Telephone information service system using digital and out-of-band signaling
US5450476A (en) 1993-11-22 1995-09-12 Bell Communications Research, Inc. Method and system for providing nonpublished number messaging service
WO1995020859A1 (en) * 1994-01-27 1995-08-03 At & T Corp. Flexible language selection in a telecommunication system
SV1994000033A (es) * 1994-04-21 1995-10-30 Blen Georgina Borbon Publitel internacional.
US5873032A (en) * 1994-04-28 1999-02-16 Metro One Telecommunications, Inc. Method and system for providing directory assistance services during attempt to complete customer or after call termination via an alphanumeric page
US5742905A (en) * 1994-09-19 1998-04-21 Bell Communications Research, Inc. Personal communications internetworking
US5652789A (en) * 1994-09-30 1997-07-29 Wildfire Communications, Inc. Network based knowledgeable assistant
US5613006A (en) * 1994-11-18 1997-03-18 Reese; Morris Automated directory assistance call completion and calling number delivery system
US5570417A (en) * 1995-03-28 1996-10-29 Lucent Technologies Inc. System for automatically providing customer access to alternative telephony service providers
CA2170086A1 (en) * 1995-03-31 1996-10-01 Dennis Charles Corrigan Video and audio directory assistance
CN1154032A (zh) * 1995-09-26 1997-07-09 艾利森电话股份有限公司 自动呼叫分配的方法及设备
US5689547A (en) * 1995-11-02 1997-11-18 Ericsson Inc. Network directory methods and systems for a cellular radiotelephone
US5926754A (en) 1995-12-21 1999-07-20 At&T Corporation Directory assistance call processing systems and related methods
US5802510A (en) * 1995-12-29 1998-09-01 At&T Corp Universal directory service
US5809128A (en) * 1996-11-01 1998-09-15 Interactive Telecom Inc. Method and apparatus permitting notification and control of blocked incoming calls over a data network
US5867562A (en) * 1996-04-17 1999-02-02 Scherer; Gordon F. Call processing system with call screening
US5850433A (en) * 1996-05-01 1998-12-15 Sprint Communication Co. L.P. System and method for providing an on-line directory service
US5729592A (en) * 1996-07-25 1998-03-17 Lucent Technologies Inc. Calling party identification announcement service
US7225142B1 (en) * 1996-08-01 2007-05-29 At&T Corp. Interactive multimedia advertising and electronic commerce on a hypertext network
US6065016A (en) * 1996-08-06 2000-05-16 At&T Corporation Universal directory service
US5892820A (en) * 1996-08-28 1999-04-06 Bell Atlantic Network Services, Inc. Directory assistance access to intercept telephone numbers
US5852775A (en) * 1996-09-12 1998-12-22 Earthweb, Inc. Cellular telephone advertising system
WO1998016074A2 (en) * 1996-10-09 1998-04-16 Alcatel Usa Sourcing, L.P. Call management in a wireless telecommunications system
KR100250996B1 (ko) * 1996-12-18 2000-04-15 이계철 통신망데이타를 이용한 접속실패율 및 가상호해제율 추출방법
US6456709B1 (en) * 1997-03-13 2002-09-24 Metro One Telecommunications, Inc. Method and apparatus for monitoring telephonic members and providing directory assistance
US6333973B1 (en) * 1997-04-23 2001-12-25 Nortel Networks Limited Integrated message center
US6000031A (en) * 1997-05-01 1999-12-07 At&T Corp Method and system for collecting and authenticating updates to a network-based directory service
US6009323A (en) * 1997-05-01 1999-12-28 Motorola, Inc. Method of placing a call in a two-way radio communication system
JP4021518B2 (ja) * 1997-05-27 2007-12-12 富士通株式会社 データベース・システム
US5937037A (en) * 1998-01-28 1999-08-10 Broadpoint Communications, Inc. Communications system for delivering promotional messages
US6320943B1 (en) * 1997-06-12 2001-11-20 Legerity, Inc. Electronic directory system and method
US5940483A (en) * 1997-08-19 1999-08-17 Siemens Information And Communication Networks, Inc. System and method for initializing ISDN terminals
CA2217923C (en) * 1997-10-10 2002-01-15 Mitel Corporation Integrated directory services
US5987471A (en) * 1997-11-13 1999-11-16 Novell, Inc. Sub-foldering system in a directory-service-based launcher
US6009150A (en) * 1998-01-28 1999-12-28 Broadpoint Commuications, Inc. Call processing method for delivering promotional messages
US6101541A (en) * 1998-04-21 2000-08-08 International Business Machines Corporation Active polling by network LDAP directory
US6404877B1 (en) * 1998-06-02 2002-06-11 At&T Corp. Automated toll-free telecommunications information service and apparatus
JP3445153B2 (ja) * 1998-06-04 2003-09-08 富士通株式会社 電話番号一時的使用装置及び方法
WO1999063453A1 (en) * 1998-06-05 1999-12-09 Creative Internet Concepts Llc System for inserting background advertising into web page presentation or e-mail messages
US5999599A (en) * 1998-07-17 1999-12-07 Siemens Information And Communication Networks, Inc. System and method for enhanced caller name alerting
US6298352B1 (en) * 1998-07-23 2001-10-02 Mci Communications Corporation Apparatus and method for managing number sources
US6381325B1 (en) * 1998-09-22 2002-04-30 Operator Service Co. System and method for wireless directory assistance
US6118862A (en) * 1998-10-23 2000-09-12 Toshiba America Information Systems, Inc. Computer telephony system and method
US6301471B1 (en) * 1998-11-02 2001-10-09 Openwave System Inc. Online churn reduction and loyalty system
US20020012426A1 (en) * 1998-11-18 2002-01-31 Robert E. Gupton No-soliciting system
US6526135B1 (en) * 1998-11-18 2003-02-25 Nortel Networks Limited Automated competitive business call distribution (ACBCD) system
US6507735B1 (en) * 1998-12-23 2003-01-14 Nortel Networks Limited Automated short message attendant
US6618474B1 (en) * 1999-03-08 2003-09-09 Morris Reese Method and apparatus for providing to a customer a promotional message between ringing signals or after a call waiting tone
US20020116257A1 (en) * 1999-05-17 2002-08-22 Arthur Helbig On-line advertisement enhancement and incentive system
US6751299B1 (en) * 1999-06-01 2004-06-15 America Online, Incorporated Voice messaging system
US6381465B1 (en) * 1999-08-27 2002-04-30 Leap Wireless International, Inc. System and method for attaching an advertisement to an SMS message for wireless transmission
US6857024B1 (en) * 1999-10-22 2005-02-15 Cisco Technology, Inc. System and method for providing on-line advertising and information
US20030236682A1 (en) * 1999-11-08 2003-12-25 Heyer Charlette L. Method and system for managing a healthcare network
US6870921B1 (en) * 1999-11-12 2005-03-22 Metro One Telecommunications, Inc. Enhanced directory assistance service providing individual or group directories
US20020055351A1 (en) * 1999-11-12 2002-05-09 Elsey Nicholas J. Technique for providing personalized information and communications services
US6393017B1 (en) * 1999-11-17 2002-05-21 Worldcom, Inc. Virtual PBX system
US20010032089A1 (en) * 1999-12-06 2001-10-18 Douglas Schiller Method of managing and updating a contact database
AU3218101A (en) * 2000-01-06 2001-07-16 Anthony R. Rothschild System and method for adding an advertisement to a personal communication
US6738468B1 (en) * 2000-01-18 2004-05-18 Bellsouth Intellectual Property Corporation Method for providing additional information to a telephone customer having a non-published telephone number
ATE504157T1 (de) * 2000-01-31 2011-04-15 Grape Technology Group Inc Kommunikationsunterstützungssystem und -verfahren
US6934684B2 (en) * 2000-03-24 2005-08-23 Dialsurf, Inc. Voice-interactive marketplace providing promotion and promotion tracking, loyalty reward and redemption, and other features
US6658389B1 (en) * 2000-03-24 2003-12-02 Ahmet Alpdemir System, method, and business model for speech-interactive information system having business self-promotion, audio coupon and rating features
US6731927B1 (en) * 2000-07-14 2004-05-04 Context Connect, Inc. System and method for context association
US20020154751A1 (en) * 2000-10-18 2002-10-24 Thompson Richard H. Method for managing wireless communication device use including optimizing rate and service plan selection
JP2002158805A (ja) * 2000-11-20 2002-05-31 Mikio Maruyama 課金サーバ、課金方法、課金するプログラムを格納した記録媒体、及び接続するプログラムを格納した記録媒体
US7110749B2 (en) * 2000-12-19 2006-09-19 Bellsouth Intellectual Property Corporation Identity blocking service from a wireless service provider
WO2002076077A1 (en) * 2001-03-16 2002-09-26 Leap Wireless International, Inc. Method and system for distributing content over a wireless communications system
JP4004760B2 (ja) * 2001-09-28 2007-11-07 富士通株式会社 電話サービス方法
US6947531B1 (en) * 2001-12-27 2005-09-20 Sprint Spectrum L.P. System and method for advertising supported communications
JP4739673B2 (ja) * 2002-01-02 2011-08-03 グレープ テクノロジー グループ インコーポレイテッド 通信補助システムおよび方法
US6856673B1 (en) * 2002-03-13 2005-02-15 At&T Corp. Targeted advertising in a telephone dialing system
US7212615B2 (en) * 2002-05-31 2007-05-01 Scott Wolmuth Criteria based marketing for telephone directory assistance

Also Published As

Publication number Publication date
EP1796360A2 (en) 2007-06-13
CN1897619B (zh) 2010-08-25
ES2364280T3 (es) 2011-08-30
US20050136899A1 (en) 2005-06-23
CA2397763A1 (en) 2001-08-02
AU2005229750A1 (en) 2005-12-01
MXPA02007352A (es) 2004-09-10
US20130171977A1 (en) 2013-07-04
US7023969B2 (en) 2006-04-04
EP1806912B1 (en) 2011-03-30
US8265242B2 (en) 2012-09-11
AU3454701A (en) 2001-08-07
EP1777930A3 (en) 2007-07-18
EP1777930A2 (en) 2007-04-25
US7076046B2 (en) 2006-07-11
US8023633B2 (en) 2011-09-20
EP1806912A1 (en) 2007-07-11
EP1252754A1 (en) 2002-10-30
US20110195689A1 (en) 2011-08-11
US8139748B2 (en) 2012-03-20
US8036365B2 (en) 2011-10-11
EP2136543A1 (en) 2009-12-23
ATE439732T1 (de) 2009-08-15
US20060203996A1 (en) 2006-09-14
DE60144350D1 (de) 2011-05-12
US20070041531A1 (en) 2007-02-22
US20060197636A1 (en) 2006-09-07
US20030007625A1 (en) 2003-01-09
CN100471213C (zh) 2009-03-18
CN1419780A (zh) 2003-05-21
AU2009200837A1 (en) 2009-03-26
US20070121881A1 (en) 2007-05-31
US20050288013A1 (en) 2005-12-29
DE60139583D1 (de) 2009-09-24
US7218711B2 (en) 2007-05-15
US20090285370A1 (en) 2009-11-19
US20120328089A1 (en) 2012-12-27
WO2001056262A9 (en) 2002-10-17
NZ520441A (en) 2005-12-23
EP1796360A3 (en) 2007-07-04
DK1806912T3 (da) 2011-07-25
US20080310606A1 (en) 2008-12-18
HK1104159A1 (en) 2008-01-04
CA2397763C (en) 2007-09-25
DK1777930T3 (da) 2009-12-07
ES2331660T3 (es) 2010-01-12
AU783759B2 (en) 2005-12-01
US20070036306A1 (en) 2007-02-15
US6970548B2 (en) 2005-11-29
US20120322405A1 (en) 2012-12-20
EP1777930B1 (en) 2009-08-12
CN1897619A (zh) 2007-01-17
US20120250848A1 (en) 2012-10-04
EP1804476B1 (en) 2013-08-21
BR0107993A (pt) 2004-01-06
US7027570B2 (en) 2006-04-11
EP1804476A1 (en) 2007-07-04
US20080123832A1 (en) 2008-05-29
US7804944B2 (en) 2010-09-28
WO2001056262A1 (en) 2001-08-02
US20050136916A1 (en) 2005-06-23
EP1252754A4 (en) 2005-02-02
US20050136887A1 (en) 2005-06-23
US20050143064A1 (en) 2005-06-30
ATE504157T1 (de) 2011-04-15
EP1252754B1 (en) 2013-09-11

Similar Documents

Publication Publication Date Title
HK1104159A1 (en) Communication assistance system and method
US6999575B1 (en) Method for providing a preferential routing and billing arrangement for a call placed between a calling party and a called party
FI98185C (zh)
AU758340B2 (en) Announcing advertisements to users of a telecommunications system
CA2309105A1 (en) Implementing number portability using a flexible numbering register and an interwork link register
CN1247007A (zh) 移动用户可选的通信业经营者拒接线
NZ269310A (en) Completing telephone calls via multiple providers
EP0766442B1 (en) Telecommunication process and device suitable for carrying it out
CA2328278A1 (en) Telephone number area code preprocessor
CA2252122C (en) City, time and toll-charge display when calling telephone numbers
FI974651A0 (fi) Vaegval baserat pao prissaettning
WO2004036878A3 (en) A system and method for efficient call management for directory assistance services
KR20000006350A (ko) 이어지는호출에대해다른포트에서네트워크를억세스하는와이어라인사용자와이동국에관한호출내력을추적하는방법및장치
JP3144762B2 (ja) 電気通信接続の方法及びその装置
KR20010002775A (ko) 전화기의 발신 제한 방법
US6311053B1 (en) Calling party paid wireless telecommunication system
KR100304411B1 (ko) 지능망 교환기에서의 전화번호 연결 서비스 방법
KR100285730B1 (ko) 전전자교환기의망식별코드사전등록에의한호처리방법
KR0135370B1 (ko) 사설교환기용 타게트 추적교환방법
US6628773B1 (en) Process for providing the subscriber number of the calling subscriber, service unit, and private communication network
SE9801125D0 (sv) Förfarande vid telesystem
KR100522119B1 (ko) 유선 멀티번호 시스템 및 접속방법
KR19990047708A (ko) 사설 교환기의 시외 국번 코드 허용 방법
JP2002291032A (ja) 携帯電話サービスシステム
WO1999030461A3 (en) Virtual private network service for an advanced intelligent network

Legal Events

Date Code Title Description
AS Change of ownership

Owner name: GRAPE TECHNOLOGY GROUP, INC.

Free format text: FORMER OWNER(S): INFONXX INC