EP1700277B1 - Systeme compose de machines de traitement des billets de banque, machine de traitement des billets de banque et procede de fonctionnement associe - Google Patents

Systeme compose de machines de traitement des billets de banque, machine de traitement des billets de banque et procede de fonctionnement associe Download PDF

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Publication number
EP1700277B1
EP1700277B1 EP04820829A EP04820829A EP1700277B1 EP 1700277 B1 EP1700277 B1 EP 1700277B1 EP 04820829 A EP04820829 A EP 04820829A EP 04820829 A EP04820829 A EP 04820829A EP 1700277 B1 EP1700277 B1 EP 1700277B1
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EP
European Patent Office
Prior art keywords
data
bank note
note processing
service center
processing machines
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Revoked
Application number
EP04820829A
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German (de)
English (en)
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EP1700277A1 (fr
Inventor
Jürgen Dietz
Christoph Mätzig
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Giesecke and Devrient Currency Technology GmbH
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Giesecke and Devrient GmbH
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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G07D11/20—Controlling or monitoring the operation of devices; Data handling
    • G07D11/28—Setting of parameters; Software updates
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D7/00—Testing specially adapted to determine the identity or genuineness of valuable papers or for segregating those which are unacceptable, e.g. banknotes that are alien to a currency
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G07F19/211—Software architecture within ATMs or in relation to the ATM network

Definitions

  • the invention relates to a system of banknote processing machines, a banknote processing machine and a method for its operation.
  • Banknote processing machines are used to check banknotes for their properties, such as authenticity, condition, type of banknote, etc. Depending on the result of the check, the banknotes may be accepted, sorted, stored, destroyed, etc., for example.
  • For the operation of the bank note processing machines it is necessary to make a variety of settings, to update data, etc., so that the desired processing can be performed with the bank note processing machine.
  • Such adjustments and data are either made and made available in the manufacture of the bank note processing machines, or by service personnel who make and provide corresponding settings and data at the site of the bank note processing machines and provide, if changes are required.
  • FIG. 1 shows a basic structure of an embodiment of a system of banknote processing machines with a service center.
  • the system may consist of one or more bank-note processing machines 10, 11, the structure of which will be described in more detail below.
  • a network 60, z. As a wired and / or wireless telephone network, a local area network, the Internet, etc., the banknote processing machines 10, 11 are connected to a service center 100, the z. B. from a data storage or a database, ie has a computer with a storage medium.
  • the network 60 may also be implemented in other ways, e.g. B. wireless network or as a network that provides data over the power grid.
  • FIG. 2 shows a schematic representation of a basic structure of a first embodiment of a banknote processing machine 10, which is suitable for the deposit and acceptance of banknotes and can be configured as an automatic switch.
  • the banknote processing machine 10 can also be part of a vending machine.
  • the automatic switch 10 has an input tray 1 into which banknotes BN to be deposited are entered by a depositor or customer or by an operator.
  • the banknotes BN are removed from the input tray 1 by a transport system 2 and fed to a sensor device 3.
  • features of each banknote are detected, which are relevant, for example, for the assessment of authenticity, the type (currency, denomination), the state, etc. of the bill.
  • Such features can be detected mechanically, acoustically, optically, electrically and / or magnetically, for example, by various sensors.
  • Known authenticity features include, for example, inks with special optical and / or magnetic properties, metallic or magnetic security threads, the use of brightener banknote paper, information contained in an electrical circuit, etc.
  • the type of banknote is z. B. determined by their size, print patterns, colors, etc., whereas the state of the bill, for example, from the visual appearance (pollution) can be derived.
  • the features are detected by the sensor device 3 and pass corresponding data of the sensor device 3 to a control device 4.
  • the data of the detected features are compared with comparison data, which allow the detection of genuine or counterfeit and / or counterfeit banknotes, the type of banknotes, the state of the banknotes, etc.
  • the comparison data and programs required for the operation of the automatic switch 10 are present as software and are stored in the control device 4 or a non-volatile memory 5 assigned to the control device 4.
  • the non-volatile memory 5 may, for. B. from an EEPROM or a flash memory, a hard disk, etc. are formed.
  • an unillustrated memory may be connected to the control device 4, which is used by the controller 4 for the execution of the software.
  • an input / output device 12 is connected to the control device 4 in order to select, for example, certain processing modes, or to inform the depositor of the processing of the deposit.
  • the input / output device 12 usually has a keyboard and a display, but may also be a touch-sensitive Display (touch screen) or any combination of said means.
  • the input / Ausgagbe Anlagen 12 have a printer.
  • the input / output device 12 may moreover comprise an identification device 13, for example a reader for a chip or magnetic stripe card 14. By entering its individual card 14, the depositor can identify himself at the automatic switch 10 and cause that the deposited banknotes corresponding amount is credited to his account.
  • an interface 6 which is provided in the automatic switch 10 and is connected to the control device 4 or to the non-volatile memory 5
  • stored software and / or the comparative data and / or other data may be wholly or partly replaced and / or additional components supplemented and / or about the in FIG. 1 illustrated network 60, z.
  • the interface 6 may, for. B. as a modem, network connection, Internet access, etc. be configured.
  • FIG. 3 shows a schematic representation of a basic structure of a second embodiment of a banknote processing machine 11, which is suitable for checking and sorting banknotes.
  • the bank-note processing machine 11 has an input pocket 20 for the input of banknotes BN to be processed, in which a separator 22 engages.
  • the separator 22 detects one of the banknotes BN to be processed and transfers the individual banknotes to a transport system 23 which transports the individual banknotes through a sensor device 30.
  • a sensor device 30 features of each individual banknote are detected, which are used, for example, for the assessment of the authenticity, the type (currency, Denomination), the state, etc. of the banknote are relevant.
  • Such features can be detected, for example, mechanically, acoustically, optically, electrically and / or magnetically.
  • Known authenticity features include, for example, inks with special optical and / or magnetic properties, metallic or magnetic security threads, the use of brightener banknote paper, information contained in an electrical circuit, etc.
  • the type of banknote is z. B. determined by their size, print patterns, colors, etc., whereas the state of the bill, for example, from the visual appearance (pollution) can be derived.
  • the features are detected by the sensor device 30 and pass corresponding data of the sensor device 30 to a control device 40.
  • the control device 40 compares the data of the detected features with comparison data which enable the detection of genuine or counterfeit and / or counterfeit banknotes, the type of banknotes, the state of the banknotes, etc.
  • the comparison data and programs required for the operation of the banknote processing machine 10 exist as software and are stored in the control device 40 or a nonvolatile memory 41 assigned to the control device 40.
  • the non-volatile memory 41 may, for. B. from an EEPROM, a flash or a hard disk memory are formed.
  • an unillustrated memory may be connected to the controller 40, which is used by the controller 40 for the execution of the software.
  • switches 24, 26 arranged in the transport system 23 are activated, for example counterfeit and / or counterfeit suspects Bank notes store in an output tray 25, whereas banknotes classified as genuine can be stored in another output tray 27.
  • the transport system 23 may be continued beyond, so that the banknotes can be fed to another processing 28, for. B. other output trays, a safe or cassettes, in which the banknotes can be safely stored and transported, a shredder, etc.
  • an input / output device 45 is connected to the control device 40 in order, for example, to be able to select specific processing modes or to inform the operator about the processing of the banknotes BN.
  • a keyboard and a display may be present. It is also possible that a touch-sensitive display (touch-screen) is used or any combination of said means.
  • a printer may be provided to z. B. to print billing data of banknotes that have been processed with the banknote processing machine 11.
  • the input / output device 45 may have a card reader, which is suitable to read cards with magnetic stripe and / or chip.
  • such cards may be used to identify the operator of the banknote processing machine 11, for example, to indicate a particular account to which the total amount of banknotes to be processed should be well written. It may also be provided that the operator must also enter a secret password to make the identification can.
  • interface 42 which provides it via the in FIG. 1 illustrated network 60 allows to communicate with the controller 40, or to replace the software stored in the nonvolatile memory 41 and / or the comparison data and / or other data in whole or in part and / or to supplement additional components and / or via the interface 42 read out.
  • the interface 42 z. B. as a modem, network connection, Internet access, etc. be configured.
  • control device 4, 40, the non-volatile memory 5, 41, the sensor device 3, 30, etc. are not directly connected to each other as shown, but via one or several data buses.
  • a separate control device and / or a separate nonvolatile memory may be provided for the sensor device 3, 30, which carries out the checking of the banknotes and forwards the result of the check of the banknotes to the control device 4, 40, so that they are described above Way the control of the banknote processing machine 10, 11 can make.
  • provision may be made for software and / or data to be made available and loaded separately for the control device 4, 40 and the separate control device of the sensor device 3, 30.
  • the software and / or data for both controllers can be made available and loaded together.
  • the bank notes BN are transported by the transport system 2, 23 along their long or short edges when they are processed in the bank note processing machines 10, 11.
  • corresponding comparison data must be made available, since the comparison data depend on the transport direction of the bank notes.
  • FIG. 1 illustrated system of banknote processing machines 10,11, network 60 and service center 100 may have a variety of banknote processing machines described 10,11 and other banknote processing machines.
  • certain components of the banknote processing machines 10, 11 may be connected directly to the service center 100, z. B. the sensor device 3, 30 with its own control device.
  • the banknote processing machine 10 may be connected to a computer 50 which serves an operator or service person to start and / or control the operations that take place between the banknote processing machine 10 and the service center 100. It is also possible that a computer 50 is dispensed with and the input / output device 12 is used by the service person. In this case, provision may be made for the service person to be identified by means of a special card 14.
  • the connection to the network 60 may be made via an interface of the computer 50, e.g. B. a wireless connection via GSM or UMTS. In this case, the interface 6 of the banknote processing machine 10 can be dispensed with.
  • the bank note processing machines 10, 11 may be individually connected to the service center 100 via the network 60, but a plurality of bank note processing machines 11 connected directly or via a data bus or a local area network 111 may also be connected via a bank note processing machine 11 'and the network 60 be connected to the service center 100.
  • the banknote processing machine 11 'connected to the network 60 carries out the data exchange or communication with the service center 100.
  • the data and / or software originating from the service center 100 are made available to the other banknote processing machines 11 via the local network 111.
  • data and / or software originating from the other banknote processing machines 11 are routed via the local network 111 to the banknote processing machine 11 'so that they can forward the data and / or software to the service center 100.
  • the local area network 111 may also be implemented as a wireless network or as a network providing data over the power grid.
  • the bank-note processing machines 11, 11 ' may be associated with a particular operator 110, for example a particular bank, a value-transporting company, etc.
  • the operator 110 may have a monitoring unit 112, eg. A computer.
  • the computer 112 is connected via a corresponding interface with the network 60 and the service center 100.
  • the operator 110 may also use the computer 112 to effect an exchange of data and / or software between the service center 100 and bank note processing machines 11 ', 11.
  • the computer 112 is directly connected to the local area network 111 or individual banknote processing machines 11, 11 '.
  • an operator 110 may operate various banknote handling machines 10, 11, which are connected to the service center 100 via a single banknote processing machine 11 'and the network 60 as described.
  • the individual banknote processing machines 10, 11 of the operator 110 can communicate directly with the service center 100 via the network 60.
  • the local network 111 is connected to the network 60 via a corresponding interface.
  • the service center 100 In the service center 100, the data and requirements of banknote processing machines 10, 11 and of operators 110 are collected and evaluated. Actions, eg. As the transfer of software, can be started by the service center 100.
  • the data and / or software of the service center 100 may include a number of locations or departments 101 to 104 via a corresponding connection 105, e.g. As a local network, access or the points 101 to 104 provide the data and / or software available. Instead of the local Network 105, the departments 101 to 104 may also be connected via the network 60 to the service center 100.
  • z. B a development department 101 of the manufacturer of banknote processing machines 10,11 act, the z. B. software for the operation of the banknote processing machines 10,11 and manufactures to transfer them into the data storage of the service center 100.
  • a department for the adaptation of comparison data 102 can be connected to the service center 100 via the local network 105.
  • comparison data for banknotes BN to be processed by the banknote processing machines 10, 11 are produced and stored in the data storage of the service center 100.
  • banknotes of various currencies to be processed are examined and for each denomination of each currency corresponding comparison data are produced. For example, currently occurring counterfeits can be taken into account.
  • an expert department 103 can be provided which provides data and / or software for the service center 100 which are required for the repair and / or service of the banknote processing machines 10, 11.
  • a sales department 104 may be provided that provides general information to customers, prospective customers, or the operators of the bill handling machines 10, 11.
  • the sales department 104 may provide price information to the service center 100 that may include prices for data and / or software and / or specific services.
  • the individual departments 101 to 104 can mutually provide their respective data or that the individual departments 101 to 104 can access the data of the respective other departments 101 to 104 in the data storage of the service center 100.
  • the individual departments 101 to 104 can also evaluate the data originating from the banknote processing machines 10, 11 and stored in the service center 100 in order to fulfill their respective tasks, e.g. B. the development of new software in the event of errors or the provision of invoices in the transfer of software to individual banknote processing machines 10,11. If this requires further data from the banknote processing machines 10, 11 that are not present in the data storage of the service center 100, the corresponding data can be retrieved from the departments 101 to 104 via the service center 100 and the network 60 from the respective banknote processing machines 10, 11 ,
  • further service centers 100 ' are connected to the network 60.
  • the further service centers 100 ' may, for example, be located in different countries in order to distribute and thus reduce the load of the service center 100 through inquiries from banknote processing machines 10, 11. This makes a faster processing of inquiries possible.
  • the further service centers 100 ' are usually formed by data memories which correspond to the data storage of the service center 100. The data and / or software of the data storage of the service center 100 are then transmitted at certain times to the further service centers 100 'in order to update their data and / or software.
  • a service organization 106 or service persons, for. B. with the computer 50 described above access the data and / or software of the service center 100. It may be provided that the service organization 106 fulfills tasks and functions which correspond to those of the service center 100 or further service centers 100 ', ie the service organizations 106 have, in particular, a data store which corresponds to the data memory of the service center 100.
  • potential new operators 107, or customers can access the data and / or software of the service center 200 in order, for example, to obtain information about the current range of banknote processing machines 10, 11 from the manufacturer.
  • This software, data, comparative data, etc. can also be provided as a trial version, d. H. they are only valid for a specific time or for a certain number of uses.
  • offers to the operators 110 or potential operators 107 of the banknote processing machines 10, 11 can be sent via the system.
  • the operators 110 or potential operators 107 it is possible, for. B. using search functions an overview of the current offer, eg. For example, new versions of software, and so on.
  • an operator may connect to the service center 100 if special services or assistance is needed. From the service center 100, or the departments 101 to 104 described above, corresponding services or assistance can be offered and made available via the network 60. In particular, it may also be provided that acoustic and / or optical instructions are provided by the service center 100, or by one or more of the departments 101 to 104. For this purpose, for example, in addition to the display a speaker in the banknote processing machine 10, 11 may be included. It is also possible to use the acoustic and / or optical Information on the computer 50,112 or other mobile device, e.g. As a mobile video phone to provide.
  • the service center 100 may inform the service organization 106 or directly a service person that certain services are to be performed on a particular banknote processing machine 10, 11.
  • information can also be provided as to which special replacement and / or wearing parts are required so that the service person can take them to the banknote processing machine 10, 11.
  • the service center 100 causes the shipping of the required spare and / or wearing parts to the service organization 106 or to the location of the bank note processing machine 10, 11.
  • an exchange of the replacement and / or wearing parts can then be made by the operator or the operator of the banknote processing machine 10, 11.
  • the visit of the service person is controlled by the service center 100 or the service organization 106 such that the service person only visits the banknote processing machine 10, 11 when the necessary spare and / or wearing parts are available.
  • a standard protocol is used for the communication or for the data exchange between the service center 100, the banknote processing machines 10, 11, the service organization 106, etc., as the communication protocol.
  • HTTP is used by the service center and the bank-note processing machines 10, 11
  • no additional software is required for the communication or the evaluation of the data received from the bank-note processing machines 10, 11.
  • secure transmission can be used when using the HTTPS protocol.
  • TCP / IP protocol for communication.
  • a connection can be established between the service center 100 and the respective bank-note processing machine 10, 11 via the standard port (port 21).
  • the port used for communication, d. H. the port over which the data exchange is to take place is then negotiated dynamically, z. B. each connection and / or after a certain time. This makes unauthorized listening and "hacking" much more difficult.
  • B. Fantand in the output compartments 25, 27 or in the banknotes receiving cassettes, error status or operational readiness, etc. queried and displayed.
  • information about the sensor device 3, 30 and its individual sensors can be queried and their status can be displayed.
  • the querying and displaying of log files and / or statistics of the bank note processing machines 10, 11 by the service center 100 is particularly advantageous. These are data collected in special files that occur during operation of the bank note processing machine 10, 11 and z. B. under control of the control unit 4, 40 are stored in the non-volatile memory 5,41. By evaluating this data in the service center 100, for example, conclusions about errors possible, which have occurred during the operation of the banknote processing machine 10,11.
  • the files containing the information can be particularly easily evaluated in the service center 100 if the files are in a universal format, e.g. As the XML format, generated and transmitted. Due to the universal format is a visualization and evaluation, or a post-processing such. the transfer to another database very easily, for example, using an Internet browser possible. An evaluation or post-processing, such as the transfer to another database can be realized very easily, for example by means of a standard parser.
  • a universal format e.g. As the XML format, generated and transmitted. Due to the universal format is a visualization and evaluation, or a post-processing such. the transfer to another database very easily, for example, using an Internet browser possible. An evaluation or post-processing, such as the transfer to another database can be realized very easily, for example by means of a standard parser.
  • a further advantageous application of the connection of the bank-note processing machines 10, 11 with the service center via the network 60 is the retrieval of software or data by the bank-note processing machine 10, 11.
  • a new version of a particular software or a previously non-existent software eg. B. for a special operating mode, are retrieved from the service center 100.
  • the corresponding software is then transferred to the respective banknote processing machine 10, 11 and stored in its non-volatile memory 5, 41.
  • the respective banknote processing machine 10, 11 z. B. identified by their serial number, so that a corresponding settlement of the costs can be done.
  • This presetting of the parameters may be configured by means of the service center 100 and a file containing the default settings may be generated and transmitted to the respective banknote processing machine 10, 11 via the network 60. It is particularly advantageous to generate the file containing the default settings in a universal format, eg. B. the XML format, since evaluation programs, z. As the previously mentioned standard parser, are available and can be used for the evaluation of the file in XML format.
  • the banknote processing machine 10, 11 it is ensured that the new file is automatically recognized with the changed default settings and the changed default settings take effect immediately. This can be done, for example, by the control device 4, 40 checking a version number and / or a creation date of the file containing the presettings.
  • One of the above presettings may, for example, be a language which is to be used for the operation of the banknote processing machine 10, 11.
  • the banknote processing machine 10, 11 can be designed multilingual.
  • Corresponding languages may be stored in the non-volatile memory 5, 41 and selected by default.
  • the data for each However, voice can also be loaded via the network 60 from the service center 100.
  • the selected language is then used for both the display and the printer of the input / output device 12, 45.
  • commands entered via the keyboard are expected in the selected language.
  • the language can also be selected directly via Service Center 100. Another possibility is to design the selection of the language depending on the particular user of the banknote processing machine 10, 11.
  • the language can be selected on the basis of a corresponding information of the card 14. It is also possible that in the non-volatile memory 5, 41 a profile for the respective user is stored, which also contains information about the language to be selected. If a profile is used for the respective user in the non-volatile memory, the user can also identify himself by entering his name or account number and possibly a secret password. For this purpose, the keyboard or the touch-sensitive display of the input / output device 12, 45 can be used.
  • the language mentioned above may also be set depending on the location of the bank note processing machine 10, 11. This can be done automatically by the banknote processing machine 10,11 the site is determined. This can z. B. a satellite navigation device according to GPS or Galileo standard can be used. By determining the site, the country and thus the language can be determined for the operation the banknote processing machine 10, 11 is to be used. Furthermore, for example, the comparative data of the currency of the country can be used automatically for checking the banknotes to be processed.
  • special controls can be created and displayed by means of the touch-sensitive display so that the user can start special operating modes to eliminate the error that has occurred.
  • special transport mode for. B. a very low transport speed, for the transport system 23 to start to transport the jam causing banknotes from the transport system 23.
  • a forced operation of the control device 4, 40 is specified when an error occurs and by means of the display of the input / Auagabe worn 12, 45 is shown.
  • instructions in image and / or text form are displayed on the display in a predetermined sequence, which are suitable for eliminating the errors that have occurred.
  • the corresponding persons are displayed on the display of input / Auagabe issued 12, 45, z.
  • the corresponding persons can then, for.
  • the error can be eliminated.
  • Such an assumption may be necessary, for example, when an unknown quantity of banknotes is involved in the above-mentioned congestion.
  • the employee, the bank can then monitor the work of the service person.
  • the control device 4, 40 of the bank-note processing machine 10, 11 after a corresponding error has been detected, establishes a connection to the service center 100 via the interface 6, 42 and the network 60.
  • the connection can also be established by an operator of the banknote processing machine 10, 11 by means of the input / output device 12, 45.
  • the service center 100 then initiates all further steps necessary for the elimination of the error.
  • the user of the banknote processing machine 10, 11 may be given special instructions about the display of the input / output device 12, 45.
  • the service center 100 requests and analyzes data on the operation of the bank-note processing machine 10, 11 in order to initiate measures for the elimination of the error.
  • the service center 100 may also cause a service person to go to the location of the bank note processing machine 10, 11 to clear the error.
  • the analyzed data can be made available as a basis for the service person, z. B. it can be seen that special spare parts are needed for the correction of the error, which can then take the service person specifically.
  • the bank-note processing machine 10, 11 may store the data z. B. at certain times automatically and without a request to the service center 100 sends.
  • the data of the bank note processing machine 10, 11 is analyzed by the service center 100, and in response, a corresponding answer is sent to the bank note processing machine 10, 11.
  • the bank note processing machine 10, 11 may send a request to the service center 100 as to whether new data and / or software is available. Such new data and / or software can then be sent from the service center 100 to the banknote processing machine 10, 11.
  • a distribution of software may be caused by the respective banknote processing machine 10, 11.
  • the control device 4, 40 of the bank note processing machine 10, 11 checks via the interface 5, 42 and the network 60, whether new software is available in the service center 100. For this purpose, the control device 4, 40 establishes a connection to the service center 100 via the interface 5, 42 and the network, if there is no connection.
  • the control unit 4, 40 sends identification data of the respective banknote processing machine 10, 11, z. As the type, serial number, etc., as well as a version number of the software stored in the non-volatile memory 5, 41 software to the service center 100. This determines based on the identification data, whether new software for each banknote processing machine 10, 11 is present.
  • the version number of the software of the respective banknote processing machine 10, 11 is compared with the version number of the most up-to-date software for the type of the respective banknote processing machine 10, 11. If a newer version is available, the corresponding software is sent from the service center 100 to the banknote processing machine 100.
  • connection can also be established to the additional service centers 100 'or the service organization 106 described above.
  • the service center 100 or 100 ' or service organization 106 to check whether the respective banknote processing machine 10, 11 is entitled to obtain software. This can be done by checking the identification data.
  • a password can be requested from the respective banknote processing machine 10, 11. To secure data transfer, you can use the more secure or encrypted connections described above.
  • the checking of the availability of new software by the respective banknote processing machine 10, 11 can be caused cyclically, for.
  • the controller 4, 40 may perform the above-described procedure once a week, preferably at a time when the bank-note processing machine 10, 11 has not been used. The time can be fixed, z. For example, every Sunday at 4:00.
  • the controller 4,40 can also log the periods in which there is a use or in which there is no use and then make the availability of new software based on this protocol, if usually no use is expected.
  • the availability of new software can be checked depending on certain events, e.g. B. when the banknote processing machine 10, 11 is turned off by the operator. In this case, the bank note processing machine 10, 11 automatically shuts down after the verification and any loading of software is completed.
  • the banknote processing machine 10,11 can be selectively checked whether certain software parts are available. For example, it can be specifically checked whether there are new comparative data, for the production of which newly emerged counterfeits have been taken into account.
  • Distribution of software may be initiated by the service center 100.
  • the service center 100 establishes a connection via the network 60 with the respective banknote processing machine 10, 11 or with a plurality of banknote processing machines 10, 11.
  • the respective banknote processing machine 10, 11 checks whether the authorized service center 100 actually intends to establish the connection; B. done via an identification of the service center 100 and / or a password.
  • the connection may be established as a secure and / or encrypted connection.
  • the connection can also be established by the additional service centers 100 'or the service organization 106 described above.
  • connection will always take place at specific, predetermined times.
  • connection can also be established if there are special events, eg. B. if a new software version for a particular type of banknote processing machines 10, 11 is present in the data storage of the service center 100.
  • the respective bank-note processing machine 10, 11 will transmit at least its identification data, ie type, serial number, version numbers of the software, etc. so that the service center 100 checks the data stored in its data memory for the respective bank-note processing machine 10, 11 and / or can update. Due to the identification data, the new software is transmitted from the service center 100 to the respective banknote processing machine 10, 11. The respective banknote processing machine 10, 11 stores the transmitted software in the non-volatile memory 5, 41.
  • the respective banknote processing machine 10, 11 rejects the storage of the new software or even the establishment of the connection with the service center 100. This may be the case, for example, if the respective banknote processing machine 10, 11 is not ready at the moment, eg. B. because banknotes BN are processed. Another reason may be that the respective banknote processing machine 10, 11 is excluded from updating the software, e.g. B. because it is a test device. In the described cases, it may be provided that the service center 100 sends a special password to the respective banknote processing machine 10, 11, with which the rejection of the connection setup or the storage of new software is canceled.
  • the above-described procedure for the distribution of software by the service center 100 can be carried out by the service center 100 for all banknote processing machines 10, 11, which are known to the service center 100, ie their identification data are stored in the data storage of the service center 100. If banknote processing machines 10, 11 are put into operation for the first time, their identification data must be recorded accordingly in the data memory. The same applies to a change in the identification data, z. For example, if the bill handling machine 10, 11 is again put into operation at another location, thereby changing the connection via the network 60, and a new address necessary for connection setup is required. The inclusion of the identification data in the data memory of the service center 100 may, for.
  • Example take place in that the identification data are entered by a service person directly or via the network 60 in the data memory, but it can also be provided that the identification data from the newly put into operation banknote processing machine 10, 11 are transmitted via the network 60 to the service center 100, which then stores the identification data in their data memory. In addition, it can be checked whether the bank-note processing machine 10, 11 is authorized to register its identification data. This can be z.
  • Example take place in that the final storage of the identification data in the data storage of the service center 100 only takes place when the identification data from the sales department 104, which has all the sales data of banknote processing machines 10, 11 have been checked.
  • the service center 100, the service person, the operator or the operator of the banknote processing machine 10, 11 can also specify which software is provided by the service center 100 of the respective banknote processing machine 10, 11. For example, it can be specified that only new comparison data are made available, which have been produced due to newly appeared counterfeits.
  • the service center 100 determines, as described above, to which banknote processing machine 10, 11 software to be distributed. For this purpose, the identification data of the banknote processing machine 10, 11 are evaluated by the service center 100 in order to be able to determine the software required by the respective banknote processing machine 10, 11. In particular, the type of banknote processing machine 10, 11, the version of the existing software, special wishes of the operator or the operator, a subscription for special embodiments or parts of software, etc. considered.
  • the software required for the respective bank-note processing machine 10, 11 software is selected by the service center 100 and transmitted via the network 60 to the bank-note processing machine 10, 11. It may be provided that the service center 100, the software for the banknote processing machine 10, 11 completely processed, z. B. in addition to the software the necessary comparison data, presets, etc. 1966yoggt so that they can be transmitted as a functional unit to the banknote processing machine 10, 11. This ensures that the banknote processing machine 10,11, for example, after the software update works in the manner previously set by the operator. In addition, this compatibility problems can be avoided if z. B. a new version of software is not compatible with existing comparison data or preferences.
  • the new software After the new software has been completely transferred from the service center 100 via the network 60 to the bank-note processing machine 10, 11, it is stored in the non-volatile memory 5, 41. Likewise, it may be provided that the storage in the non-volatile memory 5, 41 is already made during the transmission via the network 60.
  • the current software state of the bank-note processing machine 10, 11 can be stored. If the non-volatile memory 5, 41 of the bank-note processing machine 10, 11 has sufficient capacity, the software state can also be correspondingly stored in the bank-note processing machine 10, 11 itself or the original software can be kept unchanged.
  • the current software state contains in particular also information about all individual settings, stored statistics and log files, etc.
  • the safeguarding of the functionality of the bank-note processing machine 10, 11 is additionally improved if basic components of the so-called firmware are excluded from changes.
  • Firmware is understood to be the parts of the software which determine elementary functions of the control device 4, 40. If such parts of the firmware can not be changed via the interface 6, 42, can be achieved be that the banknote processing machine 10,11 remains functional even in the event that when loading new software errors occur and the software is not stored correctly. In this case, the loading process can be repeated because it is controlled by the unchanged firmware.
  • the banknote processing machine 10, 11 checks whether the software originates from an authorized source 100, 100 ', 106, the software being permanently stored in the non-volatile memory 5, 41 of the banknote processing machine 5, 41 only if the software is from the authorized source 100.100 ', 106 is from.
  • new software is loaded via the interface 6, 42 and stored in the non-volatile memory 5, 41, it is checked by the controller 4, 40 before storing the software in the non-volatile memory 5, 41, if the software from the authorized source, eg , B. the service center 100,100 'of the manufacturer of the banknote processing machine 10,11, the service organization 106, etc., comes.
  • the software from the authorized source so z. B. the service center 100, characterized, for.
  • the software and / or the hash value can be encrypted, in particular with an asymmetrical encryption method, ie the authorized source uses a secret key for the encryption.
  • an unillustrated programmable logic module can be connected to the control device 4, 40.
  • special data and / or software to be protected may be stored, as well as the basic for the control of the banknote processing machine 10,11 and its control unit 4, 40 basic software that z. B. the firmware described above is called.
  • the software can also be part of the firmware, which is used for checking software to be loaded via the interface 6, 42, as described above.
  • the storage of the software to be loaded into the non-volatile memory 5, 41 takes place only after checking by the logic module.
  • secret data can be stored in the logic module and especially be protected, z. B. secret key, and / or the public key described above.
  • the programmable logic device can be formed, for example, by a CPLD (Complex Programmable Logic Device) or an FPGA (Field Programmable Gate Array).
  • a programmable logic device is programmed by establishing connections between gates of the programmable logic device. This programming can be done by means of a user-designed design in which the connections of the gates are determined so as to determine the function of the programmable logic device.
  • the utilities used to program the logic chips also contain mechanisms to protect the designed design.
  • the programming of the logic modules is usually carried out by means of a binary data stream which is interpreted within the logic modules.
  • the format of the programming data used is kept secret in order to greatly impede or render impossible a back translation and thus the analysis of the design.
  • Programmable logic devices that are programmed only once, because they permanently store the connections specified during programming, are also protected against reading out the data by an internal protection circuit. This can also prevent the copying of the design to an identical programmable logic device, which results in a particularly high level of protection for the data.
  • the data is stored within the described secure environment in the programmable logic device and can only be made available by it for further processing.
  • the software to be loaded consists of an identification part and the actual software, the identification part contains the identification of the authorized source.
  • the identification part contains the identification of the authorized source.
  • it may be z. B. may be the hash value described above, which may also be encrypted.
  • the actual software can, as described, consist of programs which control the banknote processing machine 10, 11 by means of the control device 4, 40.
  • data may be included, the z. B. as the comparison data described above for the evaluation of the signals of the sensor device 3, 30 are used.
  • the associated data will always be contained in the software, and with changed or new data always the programs.
  • the software may then be checked for whether it originates from an authorized source whenever the software is read from the nonvolatile memory 5, 41 by the controller 4, 40 for execution.
  • a proof of payment for the use of software, data, etc., on certain Bank note processing machines 10, 11 is generated, wherein the software is permanently stored and / or executed only in the presence of the proof of payment.
  • the proof of payment can be realized, for example, that the identification part contains an individual identifier that corresponds to an individual identifier of a particular banknote processing machine 10, 11, and the z. B. in the non-volatile memory 5, 41 and, respectively, the logic module described above is stored.
  • the individual identifier present in the identification part is compared with the individual identifier of the banknote processing machine 10, 11 by the control device 4, 40 or the logic module. Only if the two individual identifiers match, the software is stored in the non-volatile memory 5, 41. In this way it is possible that software can be selectively loaded and stored only in a specific banknote processing machine 10, 11. Which among other things it can be ensured that for paid software a corresponding remuneration was paid or becomes.
  • the identification part may further contain a common identifier corresponding to a common identifier of several banknote processing machines 10,11, and the z. B. is stored in the nonvolatile memory or the logic module described above.
  • the common identifier with the common identifier of the respective banknote processing machine 10 present in the identification part is 11 compared by the control device 4, 40 or the logic module. Only if the two common identifiers match does the software be stored in the nonvolatile memory 5, 41. In this way, it is possible that software can be selectively loaded and stored only in a fixed group of banknote processing machines 10,11, all having the same common identifier. Among other things, this ensures; that paid software has been or will be paid a corresponding fee, since it is known how many bank-note processing machines 10, 11 belong to the group of bank-note processing machines 10, 11 with their own common identifier.
  • the software can always be checked whether a fee has been paid if the software from the control device 4, 40 for execution from the non-volatile memory 5, 41 is read.
  • the payment of the fee can also be ensured if the service center 100 determines the identity of the particular bank-note processing machine 10, 11 during the transfer of software to a specific bank-note processing machine 10, 11 on the basis of its identification data and bills the operator for the corresponding fee. For example, an invoice can be omitted if the operator has signed a contract for the renewal of software, for which this z. B. paid monthly payments.
  • the banknote processing machine 10, 11 sends an activation message to the service center 100 when the new software is first activated via the interface 6, 42 and the network 60.
  • the service center 100 then charges the new software to the operator as described above.
  • the service center 100 sends an acknowledgment to the banknote processing machine 10, 11, without which the new software can not be executed .
  • the confirmation of the service center 100 may be, for example, a password or a key.
  • the payment of the fee can also be achieved by the operator acquiring a specific credit balance from the manufacturer or service organization 106, which is reduced each time new software is stored in the non-volatile memory 5, 41 or first executed.
  • a chip card 14 can be used, in which the credit is stored.
  • the calculation of the corresponding amount can z. B. on the basis of the used functionality, for example, the sorting of banknotes, and / or the throughput, for example, the number of processed banknotes occur.
  • new software is provided for test purposes by the service center 100.
  • the new software is stored in the non-volatile memory 5, 41 and can be executed for a certain period of time and / or for a certain number of processing operations. If the operator of the banknote processing machine 10, 11 pays the required fee, the new software can continue to be used even after the period has expired or if the number of processing operations has been exceeded. If the payment is not made, the original state of the bank note processing machine is restored. This can for example be done in the manner described above, that before storing the new software in the non-volatile memory 5, 41, the current software state of the bank-note processing machine 10, 11 is stored, for. In the service center 100.
  • comparison data used for the recognition of the type and authenticity as well as the evaluation of the state of the banknotes BN to be processed are of crucial importance.
  • the comparison data of all banknote processing machines 10,11 can be constantly updated, for. Example by means of the distribution of software described above, which may also contain the comparison data.
  • comparison data is, as described above, usually performed by the department for the adaptation of comparison data 102.
  • the banknotes of various currencies to be processed are examined, and corresponding comparative data are produced for each denomination of each currency.
  • a special processing mode can be started, for. B. by means of the input / output device 12, 45. It may be necessary for the operator to prove his authorization to activate the special editing mode, e.g. B. by means of the card 14th
  • the operator is requested to insert the novel counterfeit or banknotes of the not yet known currency into the input compartment 1, 21 of the banknote processing machine 10, 11.
  • the novel counterfeit or banknotes of the unknown currency are then processed by the banknote processing machine 10, 11 in the manner described above.
  • the data of the sensor device 3, 30 are unprocessed or processed by the control device 4, 40, z. B. compressed, transmitted via the interface 6, 42 and the network 60 to the service center 100 and stored in the data storage of the service center 100.
  • the operator may be repeatedly asked for reinserting the counterfeit or banknotes of the unknown currency, for example, to be able to detect the banknotes in all four possible positions with the sensor device 3, 30 to to generate corresponding data for each of the possible positions.
  • the data stored in the data storage of the service center 100 of the counterfeit or banknotes of the unknown currency are evaluated to produce comparative data. This can be done automatically by the service center 100 or by the department for the adaptation of comparison data 102. However, it is also possible for an expert of the department for the adaptation of comparison data 102 to carry out the evaluation of the data or to control it in order to produce the comparison data. It may also be provided to aid the expert of the Department for the Adaptation of Comparative Data 102 in his assessments be that images of each banknote to be assessed from the banknote processing machine 10, 11 in the service center 100 and the department for the adaptation of comparison data 102 via the internal network 105 are transmitted.
  • the images of the respective banknote to be assessed can be generated from the data of the sensor device 3, 30, but it is also possible to use a special camera or a scanner.
  • the expert of the department for the adaptation of comparison data 102 can also give instructions to the operator of the bank-note processing machine 10, 11 via the network 60, for example, to generate data for certain banknotes again.
  • the instructions may in particular be acoustic and / or optical, z.
  • Example by means of videophone which can be realized by the network 60 as Internet telephony, the acoustic and / or optical instructions by means of the display and a speaker of the input / output device 12,45 of the banknote processing machine 10, 11 can be reproduced for the operator.
  • the expert of the department for the adaptation of comparison data 102 directly controls the bank-note processing machine 10, 11 for obtaining the data of the counterfeit or banknotes of the unknown currency via the network 60.
  • the comparison data produced are stored in the data memory of the service center 100 and made available via the network of the banknote processing machine 10, 11 and stored therein in the nonvolatile memory 5, 41. Since the comparison data produced are stored in the data memory of the service center 100, they are now also available to the other banknote processing machines 10, 11.
  • the comparison data are prepared by evaluating the data of the counterfeit or the banknotes of the unknown currency in the service center 100, it is also possible that the comparison data are produced by the bank note processing machine 10,11, the purpose of the Operator is operated.
  • the production of the comparison data can be carried out automatically by evaluation of the data of the counterfeit or the banknotes of the unknown currency by the control device 4, 40.
  • the expert may also be present at the location of the banknote processing machine 10 and use a service computer 50 connected to the banknote processing machine 10.
  • the expert on site can use the input / output device 12, 45 of the banknote processing machine 10, 11. It may be necessary for the expert to identify himself by means of a card 14.
  • the comparison data thus prepared are stored in the non-volatile memory 5, 41 of the bank-note processing machine 10, 11.
  • the comparison data may be transmitted over the network to the service center 100 to be stored in its data memory.
  • the comparison data are then also available to the other banknote processing machines 10, 11.
  • banknotes BN When processing banknotes BN with the bank-note processing machine 10, 11, the banknotes BN to be processed are then compared both with the comparison data already present in the nonvolatile memory 41 and with the subsequently generated additional comparison data of the novel counterfeits. If banknotes are identified as counterfeits on the basis of the comparative data for novel counterfeits, these are marked as counterfeit according to the usual procedure and treated accordingly, eg. B. stored in the special output tray 25.
  • the checking of the banknotes can be carried out more effectively if, in the banknote processing machine 10, 11, it is first determined by the control device 40 which type of banknote is involved, ie. H. which currency the banknote belongs to and which denomination it has. Was already in the verification of the authenticity of the bill with the original in the non-volatile memory 5, 41 comparative data found that it is a forgery, a further review can be omitted. Otherwise, it is then selectively checked whether there are additional comparative data for novel counterfeits for the determined type of banknote (currency, denomination). If no comparison data are available, the check can be ended. In the case of the presence of comparative data for one or more novel counterfeits, the corresponding comparison data can be compared with the data of the sensor device 3, 30 for the respective banknote in order to determine whether the respective banknote is forged.
  • the described embodiments and examples for the production of comparative data have the advantage that the comparison data are available to all banknote processing machines 10, 11 within the shortest possible time. This is possible with very little personnel, since the process of producing the comparison data is largely automatic. These advantages result to a large extent from the fact that the novel counterfeits, or the banknotes of the unknown currency, do not the service center 100 or the department for the adaptation of comparison data 102 must be transported.
  • the distribution of the new comparison data can be further accelerated if the service center 100 actively transmits the newly established comparison data to further bank-note processing machines 10, 11 as soon as they are present in the data storage of the service center 100.
  • a further safeguard of the operation of the banknote processing machines 10,11, in particular of the banknote processing machines 10 used for the deposit of banknotes, can be achieved if z.
  • the alarm messages can be sent via the network 60 to other bank-note processing machines 10, 11 in order to process these z. B. to warn against certain counterfeits.
  • the alarm messages may be sent to a government agency connected to the network 60, e.g. B. a police department.
  • the banknote BF becomes special Storage compartment 8 transported and stored there.
  • information about the banknote BF, as well as the reasons that led to the classification as a forgery, are sent to the service center 100.
  • the information may be, in particular, the type of banknote BF, ie currency and denomination.
  • the reasons for the classification as counterfeiting relate in particular to the deviations of the data of the banknote BF generated by the sensor device 3 from the comparison data present in the nonvolatile memory 5.
  • personal data of the depositor may be collected by the bank note processing machine 10 and forwarded to the service center 100.
  • the personal data may be the data contained on the card 14.
  • further personal data may be collected and sent to the service center 100, e.g. For example, a picture of the depositor taken by a camera arranged in the bank note processing machine 10 has been taken.
  • the service center 100 the data of the banknote processing machine 10 are evaluated. It can be checked whether certain people have already noticed more often because they have paid fake or counterfeit suspect banknotes. Likewise, it can be checked whether a specific forgery frequently occurs within a certain period of time and / or a certain region. On the basis of the evaluation, the service center 100 decides whether and which measures are to be initiated in order, for example, to prevent or prevent the distribution of counterfeit money as quickly as possible.
  • the service center 100 may cause the new comparison data to be generated in the manner already described above.
  • the service center 100 can inform the bank-note processing machines 10, 11 via the network 60 about the forgeries that have occurred. It may be provided that exclude the person forfeiting, from further deposits. For this purpose, the data of the card 14 of the person and / or their image are transmitted to the other banknote processing machines 10, 11. However, the service center may also cause the acceptance of certain banknotes, i. H. Banknotes of a specific currency and denomination, is denied by the banknote processing machines 10, 11, or that such banknotes are confiscated and stored, for example, in the special storage compartment 8.
  • certain banknotes i. H. Banknotes of a specific currency and denomination
  • the data of the person may also be sent to other locations connected to the network 60 and may be accepted or deposited with the banknotes, e.g. Banks, gas stations or retailers to warn them.
  • a computer 50 or the input / output device 12, 45 are used by the service person.
  • the service person establishes a connection via the network 60 with the service center 100.
  • the respective bank-note processing machine 10, 11 and / or the service person identifies himself by means of their identification data and transmits current data, for. As the already mentioned log files and / or statistics.
  • the current data is compared with data stored in the data storage of the service center 100, for example, older log files and / or statistics of the respective banknote processing machine 10,11 or with predetermined data that must be complied with by banknote processing machines 10,11 of the respective type.
  • the results of this comparison are sent from the service center 100 via the network 60 to the respective bank-note processing machine 10, 11 and can be used by the service person for the required service work.
  • the service center 100 can make certain specifications as to which work is to be performed by the service person.
  • the service person may request certain data, comparison data, software, etc. at the service center 100 in order to store them in the non-volatile memory 5, 41 of the bank-note processing machine 10, 11.
  • the service person at the service center 100 certain spare parts for the respective banknote processing machine 10, 11 order.
  • the storage can also take place in a data memory of the service organization 106.
  • the data memory of the service organization 106 can also be stored data that are important only for the service organization 106, z. B. data on the use of the service person at the respective banknote processing machine 10, 11, for example, to issue an invoice for the services provided and to the operator of the respective banknote processing machine 10, 11 to send.
  • the operator and / or the operator performs the appropriate measures under the direction of the service center 100.
  • the bank-note processing machine 10, 11 regularly sends over the network 60 the log files and / or statistics already described to the service center 100. It can also be provided that the data contained in the log files or statistics are examined by the control device 4, 40 of the bank note processing machine 10, 11 for deviations or abnormalities, such. For example, the increase of double prints, i. H. from the separator 22 more than a single bill are detected and transferred to the transport system 23. If deviations or abnormalities are detected, the log files and / or statistics can be sent to the service center 100. In the service center 100, the log files and / or statistics are analyzed.
  • the service center 100 may take various measures to eliminate the detected errors or deviations.
  • z. B. sent a new software, which eliminates the detected errors or deviations.
  • These may be newly developed programs, but it is also possible to change certain preferences, data, etc.
  • the storage of the new programs and / or presets, etc. can also be made dependent on the operator or the operator of the change of the previous programs and / or presets, etc. agrees.
  • the expert department 103 can be turned on by the service center 100.
  • An expert present in the expert department 103 then checks the available data of the respective bank-note processing machine 10, 11 and initiates suitable measures to eliminate the error or the deviation.
  • the operator or the operator can receive instructions from the service center 100 or the expert department 103.
  • the instructions can be acoustically and / or optically, z. B. as described above via Internet telephony.
  • a camera in the bank-note processing machine 10, 11 is used to transfer images of the bank-note processing machine 10, 11 to the service center 100 or the experts of the expert department 103 in order to recognize possible causes of errors on the basis of these images.
  • the service center 100 or the expert department 103 arrange the delivery of the required spare parts.
  • the required replacement parts can be delivered, for example, to the location of the respective banknote processing machine 10, 11.
  • the service center 100 or the expert department 103 can notify the service person or the service organization 106 above the service person and provide all the information needed to eliminate the detected error. If replacement lines are needed, they can be delivered optionally to the service person, the service organization 106 or the location of the respective banknote processing machine 10, 11. By controlling the service center 100, it can be ensured that the service person only then moves to the location of the respective banknote processing machine 10, 11 after the required replacement parts are available. Likewise, the service center 100 or the service organization 106 may contact the operator or the operator of the respective bank-note processing machine 10, 11 to announce the appearance of the service person or to make an appointment for the service person to gain access to the bank-note processing machine 10, 11.
  • the banknote processing machines 10,11 work more reliable, since emerging disturbances from increasing deviations early recognize let. So it is possible to make necessary repairs or the replacement of wearing parts ready then, if the respective banknote processing machine is still functional. Thereby, a failure of the banknote processing machines 10,11 can be avoided.
  • the operator 110 of banknote processing machines 11, 11 ' has a computer 112 with which he can obtain information about the banknote processing machines 11, 11' in order to monitor the banknote processing machines 11, 11 ' ,
  • the operator 110 establishes a connection to the service center 100 via the network 60 by means of the computer 112.
  • the connection establishment and access to the data of the banknote processing machines 11,11 'of the operator is particularly secured by the measures described above, z.
  • an individual user interface can be provided for the computer 112 or can be adapted by the operator 110 itself to his needs.
  • the operator 110 can use the computer 112 to retrieve the data stored in the service center 100 of the banknote processing machines 11,11 ', z. Eg log files with status information and / or statistics. Likewise, information from the service center 100 can be evaluated by the operator 110, which is based on the evaluation of the data from the banknote processing machines 11, 11 'by the service center 100 and / or the departments 101 to 104 connected to the service center 100.
  • the operator 110 can monitor his banknote processing machines 11, 11' and start various processes, for example to ensure the functioning of the banknote processing machines 11, 11 '.
  • new software may be requested by the service center 100 for one or more of the bill handling machines 11, 11 '. It could spare parts and / or a service person, either at the service center 100 or the service organization 106 ordered.
  • z. B the preparation of an offer for new banknote processing machines by the sales department 104.
  • This may also be additional data that is only available stored in the computer 112 of the operator and evaluated, for example, because it is confidential data, such as name and account details of depositors, if it is in the operated by the operator banknote processing machines 10, 11 z. B. is the automatic switch 10 described above.
  • further data may relate to the cassettes 9 of the automatic switches 10.
  • This data can indicate, for example, whether the cassettes 9 used are empty or full or have only a small amount of banknotes or already a quantity of banknotes that almost corresponds to the maximum amount, so that an exchange of the full or empty cartridges 9 is required.
  • the change of the cartridges 9 can be caused by the service center 100 or the computer 112 of the operator.
  • an operator of the automatic switch 10 can be charged, which at the location of the automatic switch 10, z. B. a bank branch is located.
  • the service organization 106 can be charged.
  • the data stored in the non-volatile memory 5 of the automatic switch 10 with respect to the number and type (currency, denomination) of bills BA present in the replaced cassette 9 are transmitted via the network 60 to the service center 100 or the computer transmitted by the operator. Further data may relate to the individual deposit and / or withdrawal processes and include information about the deposit and / or payout as well as the number and type (currency, denomination) of the paid and / or paid banknotes.
  • banknotes BF recognized as counterfeit or counterfeit suspect are also of particular importance, which are retained in the storage compartment 8 be taken and the usual way in the previously described replacement of the cassette 9 from the storage compartment 8.
  • the removed counterfeit or counterfeit banknotes BF are transported with the cartridges 9 to a processing station of a bank or a Wertverportschreibs.
  • the processing station consists essentially of a banknote processing machine 11 for the valuation and sorting of banknotes.
  • the bank notes BA contained in the cassettes 9 are processed and the data thus obtained are compared with the data coming from the automatic switch 10 to check whether the contents of the cassettes 9 correspond to the transmitted data.
  • the data and the identity of the depositor are transmitted via the network 60 to the service center 100 and / or the bank-handling machine 11 of the processing station.
  • the identification of the individual banknotes BF is then achieved by processing the counterfeited and / or counterfeit banknotes BF by means of the banknote processing machine 11, wherein data is generated for the counterfeit and / or counterfeit banknotes BF by the sensor device 30.
  • the generated data is compared with the data transmitted via the network 60 and determined which of the transmitted data has the greatest correspondence with the respectively generated data.
  • the respective forgery-suspect and / or counterfeit banknote can be identified by means of the identity of the depositor associated with the most matched transmitted data.
  • the sensor device 3 of the automatic switch 10 must correspond to the sensor device 30 of the banknote processing machine 11 in order to be able to generate comparable data of the counterfeit and / or counterfeit banknotes BF for the identification. It is also possible that different sensor devices 3, 30 are used, but the respective data are converted by at least one of the control devices 4, 40 into a format which enables a comparison of the data.
  • the counterfeit suspects are advantageous and / or counterfeit banknotes BF for identification in all four possible positions with the banknote processing machine 11. This ensures that the sensor device 30 of the bank-note processing machine 11 generates data which reliably enable the identification of the counterfeit and / or counterfeit banknotes BF.
  • the procedure described for identification ensures that counterfeit and / or counterfeit banknotes BF can be assigned to a deposit and / or a depositor, without having to make this assignment to the respective banknote BF when making the deposit.
  • no physical separation of counterfeit and / or counterfeit banknotes BF from different deposits or from different depositors is required.
  • the logistical effort in handling the counterfeit and / or counterfeit bank notes BF can be considerably reduced.
  • the time required for the realization of the automatic switch 10 effort can be significantly reduced.
  • each customer specific configuration data can be set, for example, specify a special user interface of the input / output device 12, 45. This may in particular relate to the language used by the customer or preferred modes of operation, such as the payment of a certain amount of money.
  • the configuration data of the customer are stored in the non-volatile memory 5, 41 of the bank-note processing machine 10, 11 and can be sent via the interface 6, 42 and the network 60 to the service center 100 and / or the service organization 106 and / or the computer 112 of the operator 110 and stored there. In this way, it is possible for the customer to work on any bank-note processing machine 10, 11 with the preferred configuration. For this purpose, the customer identified at the respective banknote processing machine 10, 11, z. B. by its individual card 14.
  • the configuration data for this customer in the non-volatile memory 5, 41 of the respective banknote processing machine 10,11 available they are used for the customer and the corresponding settings of the banknote processing machine 10, 11 are made. If the configuration data are not present in the non-volatile memory 5, 41, they are loaded by means of the customer's identity from the service center 100 and / or the service organization 106 and / or the computer 112 of the operator 110 via the network 60 and during the operation of the banknote processing machine 10 , 12 identified by the Customers used. Of course, the configuration data for later applications can also be stored in the non-volatile memory 5, 41.
  • the configuration data are stored in the non-volatile memory 5, 41, before each use of the configuration data a check can be provided as to whether a more up-to-date version of the configuration data is available in the service center 100 and / or the service organization 106 and / or the computer 112 of the operator 110. Likewise, provision may be made for the configuration data in the service center 100 and / or the service organization 106 and / or the computer 112 of the operator 110 to be updated if the customer has made changes to the configuration data during operations on a banknote processing machine 10, 11.
  • the configuration may also be performed by the customer independently of the banknote processing machine 10, 11, e.g. B. by means of a computer which is connected via the network 60 to the service center 100.
  • the configuration data created thereby are transmitted to the service center 100 and stored in the data memory of the service center 100.
  • the configuration data are then available, as described above, for the respective customer if the latter identifies himself at a later time on a bank-note processing machine 10, 11.
  • the customer for the operation of the banknote processing machine 10, 11 uses a separate device, for. B. a mobile phone, a PDA (personal digital assistant), etc.
  • the device for the Operation is preferably wirelessly connected to the banknote processing machine 10, 11, e.g. B. via an infrared or Bluetooth connection.
  • the user interface can be adjusted according to the wishes of the customer.
  • the required configuration data are then additionally stored in a non-volatile memory of the customer's device for the operation, so that they are available at all times.
  • the device of the customer may have other functions, such. B. ticket, means of payment, access authorization, etc.
  • the configuration data are determined by the service center 100 and / or the service organization 106 and / or the operator 110 or its computer 112. For this purpose, configuration data are kept available for each type of bank-note processing machine 10, 11. This configuration data can be changed for individual banknote processing machines 10,11, z. B. because the special situation at the location of the banknote processing machine 10, 11 makes this necessary.
  • the lighting of the display of the input / output device 12, 45 can be set particularly bright because at the site of the banknote processing machine 10, 11 direct sunlight falls on the display.
  • Further adjustments of the configuration data may be made by the service center 100 and / or the service organization 106 and / or the operator 110 when changes in the state of the bank note processing machine 10, 11 are determined, for. B. if in the evaluation of the log files and / or statistics of the failure certain parts of the banknote processing machine 10, 11 is detected.
  • the customer requests help in setting his configuration data, he can request assistance from the Service Center 100.
  • An expert of the service department 103 then assists the customer in defining his configuration data.
  • a service person of the service organization 106 can assist the customer. This can be z. B. done by the expert of the service department 103 switches to the user interface of the banknote processing machine 10,11 via the network 60 and makes the specifications together with the customer.
  • the customer can also be supported by the expert of the service department 103 or by the service person of the service organization 106 if incidents occur at the bank note processing machine 10, 11.
  • the fault is detected by the bank-note processing machine 10, 11 and the support of the expert of the service department 103 is requested from the bank-note processing machine 10, 11 via the network 60.
  • provision may be made for the service center 100 to recognize the fault by means of the above-described evaluation of log files and / or statistics of the bank note processing machine 10, 11 and the experts of the service department 103 automatically informed so that it supports the customer.
  • the expert of the service department 103 can provide the customer in particular via the network 60 visual and / or audible information, for. B. by Internet telephony.
  • the expert may notify the service department 103 that a service person has been notified and is on the way to the bill handling machine 10, 11 that a particular transaction or booking has or has not been made to secure or block the customer's card 14 for some reason was that the customer should wait or not to wait at the banknote processing machine 10, 11, etc.
  • the customer may also be assisted by the service department 103 or the service person of the service organization 106 if problems occur in operating the bank note processing machine 10, 11.
  • the customer can use the help button described above.
  • incorrect operations of the bank-note processing machine 10,11 are registered by the customer from the bank-note processing machine 10, 11 or the service center 100, z. B. by repeated incorrect input of operating commands by the customer, whereupon the expert of the service department 103 is notified.
  • the expert of the service department 103 will then acoustically and / or optically, for.
  • Internet telephony in conjunction with the customer in order to assist in the operation of the banknote processing machine 10, 11.
  • the expert of the service department 103 may, for example, instructions which operating elements of the input / output device 12, 45 are to be actuated next by the customer. However, the expert of the service department 103 can also initiate the necessary steps via the network 60 at the bank-note processing machine 10, 11. Similarly, the expert of the service department 103 may provide general information, e.g. B. that the customer should wait for a service person comes, that the card 14 has been recovered, etc.

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Claims (76)

  1. Système avec au moins une machine (10, 11) de traitement de billets de banque qui est reliée à une centrale de maintenance (100) au moyen d'un réseau (60) pour l'échange via le réseau (60) de données nécessaires au fonctionnement de l'au moins une machine de traitement de billets de banque (10, 11) et/ou de données produites pendant le fonctionnement de l'au moins une machine de traitement de billets de banque (10, 11) entre la machine de traitement de billets de banque (10, 11) et la centrale de maintenance (100), des fichiers journaux et/ou des statistiques relatifs aux variations ou irrégularités survenant pendant le fonctionnement d'une machine de traitement de billets de banque (10, 11) étant transmis via le réseau (60) vers la centrale de maintenance (100), et la centrale de maintenance (100) analysant les fichiers-journaux ou les statistiques et entraînant des réparations ou le remplacement de pièces d'usure avant même la défaillance de la au moins une machine de traitement de billets de banque (10, 11).
  2. Système selon la revendication 1, caractérisé en ce que les données échangées comprennent un logiciel.
  3. Système selon la revendication 1 ou 2, caractérisé en ce que les données échangées comprennent des données de comparaison et/ou des préréglages.
  4. Système selon l'une des revendications 1 à 3, caractérisé en ce que les données de la centrale de maintenance (100) remplacent et/ou élargissent entièrement ou partiellement les données dans la machine de traitement de billets de banque (10, 11).
  5. Système selon l'une des revendications 1 à 4, caractérisé en ce que le réseau (60) est constitué par Internet.
  6. Système selon l'une des revendications 1 à 5, caractérisé en ce que la machine de traitement de billets de banque (10, 11) et la centrale de maintenance (100) présentent une interface (6, 42) pour la connexion au réseau (60).
  7. Système selon l'une des revendications 1 à 6, caractérisé en ce que plusieurs machines de traitement de billets de banque (11, 11') sont reliées entre elles (111), l'échange des données avec la centrale de maintenance (100) étant réalisé via l'une des machines de traitement de billets de banque (11') et/ou via la connexion (111) des machines de traitement de billets de banque (11, 11').
  8. Système selon l'une des revendications 1 à 7, caractérisé en ce que l'une ou plusieurs machines de traitement de billets de banque (11, 11') sont associées a un exploitant (110) qui peut surveiller et/ou commander les machines de traitement de billets de banque (11, 11') au moyen d'une unité de surveillance (112).
  9. Système selon l'une des revendications 1 à 8, caractérisé en ce que des données de machines de traitement de billets de banque (10, 11) et/ou d'exploitants (110) sont enregistrées dans une mémoire de données de la centrale de maintenance (100).
  10. Système selon l'une des revendications 1 à 9, caractérisé en ce que la centrale de maintenance (100) analyse les données des exploitants (110).
  11. Système selon l'une des revendications 1 à 10, caractérisé en ce que la centrale de maintenance (100) est reliée à des divisions (101 à 104).
  12. Système selon la revendication 11, caractérisé en ce que les divisions (101 à 104) mettent des données à la disposition de la centrale de maintenance (100).
  13. Système selon la revendication 11 ou 12, caractérisé en ce que les divisions (101 à 104) analysent des données de la centrale de maintenance (100).
  14. Système selon l'une des revendications 11 à 13, caractérisé en ce que chaque division (101 à 104) peut accéder aux données des autres divisions (101 à 104).
  15. Système selon l'une des revendications 11 à 14, caractérisé en ce que les divisions (101 à 104) demandent des données des machines de traitement de billets de banque (10, 11).
  16. Système selon l'une des revendications 11 à 15, caractérisé en ce que les divisions (101 à 104) mettent des données à la disposition de machines de traitement de billets de banque (10, 11).
  17. Système selon l'une des revendications 11 à 16, caractérisé en ce qu'une division (101) met à disposition un logiciel pour le fonctionnement des machines de traitement de billets de banque (10, 11).
  18. Système selon l'une des revendications 11 à 17, caractérisé en ce qu'une division (102) met à disposition des données de comparaison pour les machines de traitement de billets de banque (10, 11).
  19. Système selon l'une des revendications 11 à 18, caractérisé en ce qu'une division (103) met à disposition des données et/ou un logiciel et/ou des informations pour la réparation et/ou la maintenance des machines de traitement de billets de banque (10, 11).
  20. Système selon l'une des revendications 11 à 19, caractérisé en ce qu'une division (104) met à disposition des informations sur les machines de traitement de billets de banque (10, 11).
  21. Système selon l'une des revendications 1 à 20, caractérisé en ce qu'au moins une autre centrale de maintenance (100') est reliée au réseau (60).
  22. Système selon l'une des revendications 1 à 21, caractérisé en ce qu'au moins une organisation de maintenance (106) et/ou une personne de maintenance est reliée à la centrale de maintenance (100) via le réseau (60).
  23. Système selon l'une des revendications 1 à 22, caractérisé en ce que la centrale de maintenance (100) met à disposition une version d'essai des données pour les machines de traitement de billets de banque (10, 11) qui peuvent être utilisées par les machines de traitement de billets de banque (10, 11) uniquement pendant une période de temps limitée et/ou pour un nombre d'utilisations défini.
  24. Système selon l'une des revendications 1 à 23, caractérisé en ce que des exploitants (110, 107) et/ou des organisations de maintenance (106) et/ou des machines de traitement de billets de banque (10, 11) peuvent rechercher de manière ciblée des informations et/ou des données de la centrale de maintenance (100).
  25. Système selon l'une des revendications 1 à 24, caractérisé en ce que la centrale de maintenance (100) et/ou les divisions (101 à 104) communiquent avec les exploitants (110) et/ou les organisations de maintenance (106) et/ou les personnes de maintenance via le réseau (60), en particulier au moyen de signaux graphiques et/ou de textes et/ou d'images et/ou acoustiques.
  26. Système selon l'une des revendications 1 à 25, caractérisé en ce que pour l'échange des données entre la centrale de maintenance (100) et les machines de traitement de billets de banque (10, 11), on utilise l'organisation de maintenance (106), les exploitants (110) etc., un protocole standard, en particulier le protocole HTTP ou TCP/IP.( Hypertext Transfer Protocol ou Transmission Control Protocol Internet Protocol).
  27. Système selon l'une des revendications 1 à 26, caractérisé en ce que la centrale de maintenance (100) demande des données des machines de traitement de billets de banque (10, 11).
  28. Système selon l'une des revendications 1 à 27, caractérisé en ce que la centrale de maintenance (100) procède à des réglages et/ou à une commande des machines de traitement de billets de banque (10, 11).
  29. Système selon l'une des revendications 1 à 28, caractérisé en ce que les machines de traitement de billets de banque (10, 11) demandent des données de la centrale de maintenance (100).
  30. Système selon l'une des revendications 1 à 29, caractérisé en ce que la centrale de maintenance (100) facture les coûts pour la transmission des données aux machines de traitement de billets de banque (10, 11).
  31. Système selon l'une des revendications 1 à 30, caractérisé en ce que la centrale de maintenance (100) met à disposition des préréglages individuels pour chacune des machines de traitement de billets de banque (10, 11).
  32. Système selon la revendication 31, caractérisé en ce que chacune des machines de traitement de billets de banque (10, 11) vérifie si de nouveaux préréglages individuels existent de la part de la centrale de maintenance (100), et en cas d'existence de nouveaux préréglages, les utilise.
  33. Système selon l'une des revendications 1 à 32, caractérisé en ce que des préréglages des machines de traitement de billets de banque (10, 11) respectives sont effectués par la machine de traitement de billets de banque (10, 11) en fonction du lieu d'installation.
  34. Système selon l'une des revendications 1 à 33, caractérisé en ce que les machines de traitement de billets de banque (10, 11) envoient des messages d'erreur à la centrale de maintenance (100) et/ou à l'organisation de maintenance (106) et/ou aux exploitants (110).
  35. Système selon l'une des revendications 1 à 34, caractérisé en ce que la centrale de maintenance (100) et/ou l'organisation de maintenance (106) et/ou l'exploitant (110) interrogent des messages d'erreur des machines de traitement de billets de banque (10, 11).
  36. Système selon l'une des revendications 34 ou 35, caractérisé en ce que les erreurs survenues sont affichées par les machines de traitement de billets de banque (10, 11) au moyen d'un dispositif d'entrée/sortie (12, 45).
  37. Système selon l'une des revendications 34 à 36, caractérisé en ce que lorsqu'une erreur survient et/ou après réception d'un message d'erreur des machines de traitement de billets de banque (10, 11), la centrale de maintenance (100) génère des instructions pour la suppression de l'erreur survenue et les met à la disposition de la machine de traitement de billets de banque (10, 11) concernée.
  38. Système selon l'une des revendications 1 à 37, caractérisé en ce que pour des processus de commande et/ou des suppressions d'erreurs, déterminées la présence d'une ou de plusieurs personnes est impérativement nécessaire.
  39. Système selon la revendication 38, caractérisé en ce que la présence de la personne ou des personnes est surveillée, en particulier par le fait que la personne ou les personnes s'identifient au moyen de cartes individuelles (14).
  40. Système selon l'une des revendications 1 à 39, caractérisé en ce que la centrale de maintenance (100) informe l'organisation de maintenance (106) et/ou une personne de maintenance lorsque des erreurs bien définies surviennent sur l'une des machines de traitement de billets de banque (10, 11).
  41. Système selon la revendication 40, caractérisé en ce que la centrale de maintenance (100) de l'organisation de maintenance (106) ou de la personne de maintenance transmet des informations sur le type d'erreur et/ou sur les mesures à effectuer et/ou sur les pièces de rechange nécessaires.
  42. Système selon l'une des revendications 1 à 41, caractérisé en ce que la centrale de maintenance (100) vérifie si une machine de traitement de billets de banque (10, 11), une organisation de maintenance (106) et un exploitant (107, 110) sont autorisés à échanger des données avec la centrale de maintenance (100).
  43. Système selon l'une des revendications 1 à 42, caractérisé en ce que les machines de traitement de billets de banque (10, 11), les organisations de maintenance (106) et les exploitants (107, 110) vérifient si l'organisation de maintenance (100) est autorisée à échanger des données avec eux.
  44. Système selon l'une des revendications 1 à 43, caractérisé en ce que des données de la centrale de maintenance (100) sont chargées par une machine de traitement de billets de banque (10, 11), si les données des centrales de maintenance (100) présentent une version plus récente.
  45. Système selon l'une des revendications 1 à 44, caractérisé en ce que l'échange de données entre la centrale de maintenance (100) et les machines de traitement de billets de banque (10, 11) a lieu à un instant défini.
  46. Système selon l'une des revendications 1 à 45, caractérisé en ce que l'échange de données entre la centrale de maintenance (100) et les machines de traitement de billets de banque (10, 11) est refusé par les machines de traitement de billets de banque (10, 11).
  47. Système selon la revendication 46, caractérisé en ce que lors d'un refus de l'échange de données par une machine de traitement de billets de banque (10, 11), la centrale de maintenance (100) prend en charge la commande de la machine de traitement de billets de banque (10, 11) pour procéder à l'échange de données.
  48. Système selon l'une des revendications 1 à 47, caractérisé en ce que les données de la machine de traitement de billets de banque (10, 11) sont sauvegardées dans la machine de traitement de billets de banque (10, 11) et/ou la centrale de maintenance (100) avant un échange de données.
  49. Système selon la revendication 48, caractérisé en ce que les données sauvegardées de la machine de traitement de billets de banque (10, 11) sont renouvelées ou réutilisées si l'échange des données entre la centrale de maintenance (100) et la machine de traitement de billets de banque (10, 11) échoue.
  50. Système selon l'une des revendications 1 à 49, caractérisé en ce que des parties fondamentales des données des machines de traitement de billets de banque (10, 11) ne peuvent pas être modifiées par un échange de données.
  51. Système selon l'une des revendications 1 à 50, caractérisé en ce que les machines de traitement de billets de banque (10, 11) vérifient si les données à échanger proviennent d'une source autorisée.
  52. Système selon l'une des revendications 1 à 51, caractérisé en ce que les machines de traitement de billets de banque (10, 11) vérifient avant chaque utilisation de données si les données à utiliser proviennent d'une source autorisée.
  53. Système selon l'une des revendications 1 à 52, caractérisé en ce que des données payantes à échanger sont caractérisées et en ce que l'échange avec les machines de traitement de billets de banque (10, 11) n'est alors possible que lorsqu'une preuve de paiement existe.
  54. Système selon l'une des revendications 1 à 53, caractérisé en ce que les données payantes à échanger sont caractérisées et en ce que l'utilisation par les machines de traitement de billets de banque (10, 11) n'est possible que lorsqu'une preuve de paiement existe.
  55. Système selon la revendication 53 ou 54, caractérisé en ce que la preuve de paiement est formée par un code individuel d'une machine de traitement de billets de banque (10, 11).
  56. Système selon la revendication 53 ou 55, caractérisé en ce que la preuve de paiement est formée par un code pour plusieurs machines de traitement de billets de banque (10, 11).
  57. Système selon l'une des revendications 1 à 56, caractérisé en ce qu'un montant à payer pour des données est déterminé en fonction de l'utilisation des données par la machine de traitement de billets de banque (10, 11).
  58. Système selon l'une des revendications 1 à 57, caractérisé en ce que des données des billets de banque (BN) traités par les machines de traitement de billets de banque (10, 11) sont transmises à la centrale de maintenance (100).
  59. Système selon la revendication 58, caractérisé en ce que des données de comparaison sont générées par la centrale de maintenance (100) à partir des données de billets de banque (BN).
  60. Système selon la revendication 59, caractérisé en ce que des données de comparaison générées par la centrale de maintenance (100) sont échangées avec les machines de traitement de billets de banque (10, 11).
  61. Système selon l'une des revendications 1 à 60, caractérisé en ce que la centrale de maintenance (100) génère un message d'alerte sur la base de l'échange de données avec une ou plusieurs machines de traitement de billets de banque (10, 11), lequel message est envoyé à au moins l'une des machines de traitement de billets de banque (10, 11).
  62. Système selon la revendication 61, caractérisé en ce que le message d'alerte place les machines de traitement de billets de banque (10, 11) dans un mode opératoire particulier.
  63. Système selon la revendication 61 ou 62, caractérisé en ce que le message d'alerte contient d'autres données qui sont générées par la centrale de maintenance (100) et/ou qui proviennent de la ou des machines de traitement de billets de banque (10, 11) dont les données ont déclenché la génération du message d'alerte.
  64. Système selon l'une des revendications 61 à 63, caractérisé en ce que le message d'alerte est généré quand des billets de banque falsifiés et/ou suspectés d'être falsifiés apparaissent.
  65. Système selon l'une des revendications 1 à 64, caractérisé en ce qu'une personne de maintenance établit via le réseau (60) une connexion à la centrale de maintenance (100) et/ou à l'organisation de maintenance (106) au moyen des machines de traitement de billets de banque (10, 11) ou d'un ordinateur (50) pour demander de l'aide et/ou des pièces de rechange.
  66. Système selon la revendication 65, caractérisé en ce que les travaux entrepris par la personne de maintenance sont transmis via le réseau (60) à la centrale de maintenance (100) et/ou à l'organisation de maintenance (106). \
  67. Système selon la revendication 66, caractérisé en ce que la centrale de maintenance (100) et/ou l'organisation de maintenance (106) établissent une facture sur la base des travaux transmis.
  68. Système selon l'une des revendications 1 à 67, caractérisé en ce que la centrale de maintenance (100) informe la personne de maintenance lorsque des erreurs bien définies surviennent sur l'une des machines de traitement de billets de banque (10, 11).
  69. Système selon la revendication 68, caractérisé en ce que la centrale de maintenance (100) transmet à l'opérateur des informations sur le type d'erreur et/ou sur les mesures à effectuer et/ou sur les pièces de rechange nécessaires.
  70. Système selon la revendication 68 ou 69, caractérisé en ce que la centrale de maintenance (100) fait en sorte que l'opérateur livre les pièces de rechange nécessaires sur le lieu d'installation de la machine de traitement de billets de banque (10, 11) concernée.
  71. Système selon l'une des revendications 68 à 70, caractérisé en ce que la centrale de maintenance (100) fait en sorte que les divisions (103) mettent des données et/ou un logiciel à la disposition des machines de traitement de billets de banque (10, 11) pour la suppression de l'erreur.
  72. Système selon la revendication 71, caractérisé en ce que les divisions (103) mettent à disposition les données et/ou le logiciel pour la suppression de l'erreur des machines de traitement de billets de banque (10, 11) par des moyens de textes et/ou graphiques et/ou optiques et/ou acoustiques.
  73. Système selon l'une des revendications 1 à 72, caractérisé en ce que la centrale de maintenance (100) procède à une suppression des erreurs via le réseau lors de l'apparition d' erreurs bien définies.
  74. Système selon l'une des revendications 1 à 73, caractérisé en ce que des opérateurs des machines de traitement de billets de banque (10, 11) définissent des données de configuration spécifiques.
  75. Système selon la revendication 74, caractérisé en ce que les données de configuration spécifiques sont enregistrées dans la machine de traitement de billets de banque (10, 11), la centrale de maintenance (100) et/ou l'organisation de maintenance (106) et/ou l'ordinateur de l'exploitant (110).
  76. Système selon la revendication 75, caractérisé en ce que les données de configuration enregistrées d'un opérateur sont utilisées par les machines de traitement de billets de banque (10, 11) lorsque cet opérateur utilise la machine de traitement de billets de banque (10, 11).
EP04820829A 2003-12-23 2004-12-20 Systeme compose de machines de traitement des billets de banque, machine de traitement des billets de banque et procede de fonctionnement associe Revoked EP1700277B1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE10360861A DE10360861A1 (de) 2003-12-23 2003-12-23 System aus Banknotenbearbeitungsmaschinen, Banknotenbearbeitungsmaschine und Verfahren für deren Betrieb
PCT/EP2004/014508 WO2005064550A1 (fr) 2003-12-23 2004-12-20 Systeme compose de machines de traitement des billets de banque, machine de traitement des billets de banque et procede de fonctionnement associe

Publications (2)

Publication Number Publication Date
EP1700277A1 EP1700277A1 (fr) 2006-09-13
EP1700277B1 true EP1700277B1 (fr) 2008-05-07

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US (1) US8251196B2 (fr)
EP (1) EP1700277B1 (fr)
CN (1) CN1922636B (fr)
AT (1) ATE394760T1 (fr)
DE (2) DE10360861A1 (fr)
RU (1) RU2381561C2 (fr)
WO (1) WO2005064550A1 (fr)

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Publication number Publication date
RU2381561C2 (ru) 2010-02-10
CN1922636B (zh) 2010-12-15
RU2006126777A (ru) 2008-01-27
US20070152034A1 (en) 2007-07-05
US8251196B2 (en) 2012-08-28
DE10360861A1 (de) 2005-08-04
WO2005064550A1 (fr) 2005-07-14
CN1922636A (zh) 2007-02-28
ATE394760T1 (de) 2008-05-15
EP1700277A1 (fr) 2006-09-13
DE502004007092D1 (de) 2008-06-19

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