EP1547491B1 - Disposition d'un magasin de pharmacie - Google Patents

Disposition d'un magasin de pharmacie Download PDF

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Publication number
EP1547491B1
EP1547491B1 EP03029543.0A EP03029543A EP1547491B1 EP 1547491 B1 EP1547491 B1 EP 1547491B1 EP 03029543 A EP03029543 A EP 03029543A EP 1547491 B1 EP1547491 B1 EP 1547491B1
Authority
EP
European Patent Office
Prior art keywords
articles
shelves
pharmacy
visual
customer
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
EP03029543.0A
Other languages
German (de)
English (en)
Other versions
EP1547491A1 (fr
Inventor
Norbert Deters
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Individual
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Individual
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Filing date
Publication date
Application filed by Individual filed Critical Individual
Priority to EP03029543.0A priority Critical patent/EP1547491B1/fr
Publication of EP1547491A1 publication Critical patent/EP1547491A1/fr
Application granted granted Critical
Publication of EP1547491B1 publication Critical patent/EP1547491B1/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
    • G07F17/0092—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for assembling and dispensing of pharmaceutical articles
    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
    • A47F10/00—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for
    • A47F10/02—Furniture or installations specially adapted to particular types of service systems, not otherwise provided for for self-service type systems, e.g. supermarkets
    • A—HUMAN NECESSITIES
    • A47—FURNITURE; DOMESTIC ARTICLES OR APPLIANCES; COFFEE MILLS; SPICE MILLS; SUCTION CLEANERS IN GENERAL
    • A47F—SPECIAL FURNITURE, FITTINGS, OR ACCESSORIES FOR SHOPS, STOREHOUSES, BARS, RESTAURANTS OR THE LIKE; PAYING COUNTERS
    • A47F9/00—Shop, bar, bank or like counters
    • A47F9/02—Paying counters
    • A47F9/04—Check-out counters, e.g. for self-service stores
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G07G1/0036—Checkout procedures

Definitions

  • the invention relates to a shop device for a pharmacy according to the preamble of claim 1.
  • US 5429430 is given as state of the art.
  • Shop fittings for pharmacies with free-choice shelf compartments arranged in the access area for customers are part of workrooms of a pharmacy, the so-called Offizin.
  • free-choice shelving units there are open stock items that the customer can select and remove.
  • the articles which the customer finds in the free choice shelves are exclusively articles not subject to a pharmacy, the issue of which does not have to be the responsibility of the pharmacist or a pharmacy employee.
  • the billing and payment of the items taken from the free-choice shelves takes place at a checkout counter, which may also have a point-of-sale terminal.
  • the cash desk is usually located separately from the hand-selling counter, which is also part of the shop. It is also conceivable that the cashier is part of the hand sales counter.
  • the indication concept When presenting the articles in the free-choice shelf compartments, use is made of the so-called indication concept in pharmacies. As part of the indication concept, the presentation of the articles takes place from the point of view of the indication. Thus, the remedies indicated for a particular illness or for the well-being of the customer, chemicals, Cosmetics and prophylactics in the free choice shelves arranged so that they are presented to the customer together. According to the indication concept, for example, all non-pharmacy articles which are suitable for the treatment of the skin are placed together in the free choice shelves for the "skin" indication area.
  • the advantage of the indication concept is that from the outset the customer is given the opportunity to obtain information about the products that are not eligible for a pharmacy, without having first entered into a dialogue with the pharmacist or the pharmacy employee. In this way, the purchase decision of the customer is forced. In addition, if the customer has a firm intention to buy, it may be necessary to dispense with a time-consuming and cost-intensive dialogue with the pharmacist regarding the articles that are not eligible for pharmacies.
  • the usual pharmacy shop facility has the disadvantage that it allows free choice only in the access area, d. H. only non-pharmacy-priced items in the free-choice shelves, whereas they do not cover pharmacy-priced items in the free-choice shelves.
  • this form of dispensing pharmacy articles is also referred to as pharmaceutical dispensing.
  • the pharmacy articles are arranged in shelves, which are in the inaccessible to the customer areas, eg. B. located behind the hand sales counters.
  • the spatial separation of the articles sold in pharmacies into pharmacy-only and non-pharmacy-priced products makes it impossible to place articles that are not subject to pharmacies and are subject to a pharmacy license together from the point of view of the indication. This means that the above-mentioned advantage of the forced purchase decision for pharmacy-priced items is missing, since the customer first in a dialogue To contact the pharmacist or the pharmacist to get the article subject to the pharmacy.
  • the invention proposes starting from a shop of the type mentioned above, that the cashier is connected to a fully automatic picking system, which supplies the cash desk with the requested pharmacy items, the cash desk is equipped with the reader that on can read the information contained in the information provided by the customer, so that then based on this information, the pharmacy-related items are ordered and transported.
  • the store device has the advantage that it makes it possible to integrate the pharmacy articles into the customer's access area, whereby the pharmacy articles and non-pharmacy articles may be arranged together from the point of view of the indication.
  • the information carriers are as Cards formed that contain freely readable and / or coded information about the issued in the associated reform anglesregalfach article. In this way, it is ensured that easily manageable information carriers are present, which contain the required information in a readable and coded form for the customer and for the pharmacist or for the pharmacy staff about the items displayed in the associated display selection shelf. This information can be passed on without the customer and the pharmacist or pharmacy staff interacting with each other.
  • each free-choice shelves and display shelves can be arranged side by side.
  • shelves contain both free-choice shelf compartments and display-selection shelves.
  • a modular shelving system makes sense, which is composed of a plurality of shelf modules and shelf modules with free-choice shelf compartments and shelf modules with contriviregalfambaern contains.
  • the viewing shelves are protected by them final viewing windows against access by the customer.
  • the cash desk is associated with a transport system, which transports on demand the items displayed in the display shelf shelves articles from a warehouse to the cash desk.
  • a transport system makes it possible to reduce the personnel costs for the transport of pharmacy items to the cash desk.
  • the transport system is part of a fully automated pharmacy picking system. This takes account of the fact that pharmacies with a large number of pharmacy articles frequently have automatic picking systems which serve to store the pharmacy articles sorted and to remove them from the store as quickly as possible in the desired sorting and denomination.
  • the picked items can be transported by means of the transport system to the cash desk.
  • the checkout counter is associated with a reading device for reading the information contained on the information carrier.
  • a reading device facilitates the communication between cash desk and warehouse and makes this largely error-free.
  • the Fig. 1 shows a plan view of a conventional pharmacy shop device 1 in the prior art.
  • the pharmacy shop device 1 is an access area 2, which is equipped with several free-choice shelves 3.
  • the access area is the area in which the customer can move freely at any time.
  • the free choice shelves 3 are sales articles that are not subject to a pharmacy.
  • the non-pharmacy subject articles in the free choice shelves 3 are arranged from the point of view of the indication. For example, all non-pharmacy articles that are suitable as cosmetic or medical agents for the skin can be presented and offered in one of the free choice shelves 3 closed.
  • the operation in free choice in the access area 2 has the consequence that The customer must go to the cash desk 4 after selection and removal of the non-pharmacy subject. At the checkout desk 4, finally, the settlement and payment of non-pharmacy items from the free choice shelves 3 takes place.
  • the cash desk 4 is often part of a hand selling counter 5.
  • the hand selling counter 5 also contains free-access compartments accessible to the customer 3.
  • the hand-selling counter 5 contains shelves 6 which are inaccessible to the customer. Further shelf compartments 6, which are inaccessible to the customer, are arranged behind the hand-selling counter 5.
  • pharmacy items are placed, which are particularly often required, d. H. so-called OTC articles (over the counter articles). This placement, which is also visible to the customer, requires these products more frequently than other equivalent, cheaper, or even better products.
  • the customer wants to buy pharmacy articles in addition to the articles selected on the optional subjects, he is instructed to enter into a dialogue with the pharmacist or with the pharmacy employee at the hand sales counter 5.
  • the issue of the article subject to the pharmacy is carried out in such a way that the pharmacist or the pharmacy employee removes the article subject to the pharmacy from a shelf 6, which presents it to the customer at the sales counter 5 and hands it over.
  • the pharmaceutical output is completed.
  • Fig. 2 shows a pharmacy loading device 11 according to the invention with a much larger compared to the prior art access area 12 for the customer, in which both free-choice shelves 13 and visual choice shelf compartments 14 are arranged.
  • the free-choice shelves 13 are open, so that the customer can take directly from these free choice shelves the non-pharmacy products.
  • the visual choice shelves 14 are closed by contrast, by viewing windows, so that the customer from these closed view selection shelves 14 can not remove the pharmacy items displayed therein.
  • the closed view selection shelves with output containers 15 are provided in which the customer information carrier, for. B. in the form of printed cards 16 are kept, which contain in readable and / or encoded form information about the issued in the closed display option shelves 14 pharmacy items. This information carrier, the customer can see the output containers 15 to exchange them with the pharmacist or the pharmacy staff at a checkout counter 17 against the pharmacy items.
  • FIG. 2 can be seen belonging to the illustrated pharmacy shop device 11 a total of three cash desks 17a, 17b and 17c.
  • the cash desk 17a is connected to a transport system 18, z. B. a chute or a pneumatic tube system, which transports on demand the sought after pharmacy items to the cash desk 17a.
  • the checkout counter 17b is assigned a supply machine 19 specially designed for high-speed turners, which supplies the requested articles requiring a pharmacy to the checkout counter 17b.
  • the checkout counter 17c is finally connected to a fully automated order picking system 20, which supplies the checkout counter 17c with the requested pharmacy articles.
  • the cash desks 17a, 17b and 17c are respectively equipped with readers 21a, 21b and 21c which can read the information contained on the information carriers 16 delivered by the customers. On the basis of this information, the pharmacy-related articles are then ordered and transported.
  • the belonging to the pharmacy shop device 11 shelves can be individual shelves, either only open-dial shelves 13 or enclosed visual choice shelves 14 included. But it may also be mixed shelves that contain both open free-choice shelves 13 and closed view selection shelves 14. Finally, the shelving system can also be modular in order to mix when setting up or remodeling the pharmacy, the open free-choice shelves 13 and the closed meethuiregalfier 14 as desired.
  • the loading of the shelves is based on the indication.
  • articles for pedicure can be presented on a shelf or at least close to each other, namely the pharmacy-based medicines for maintaining the health of the foot in closed-type display shelves 14 and the non-pharmacy-requiring foot care products in adjacent free-choice shelves 13.
  • indication islands can be created in the pharmacy as needed, which provide the products required for the respective indication area, without the pharmaceutical issue being disturbed. This is ensured by the fact that the customer receives the pharmacy-only products only from the hand of the pharmacist or its qualified personnel.
  • the new pharmacy store facility relieves the pharmacist in particular of unqualified sales activities and allows him to focus more on much more important advice, for example by advising customers in the respective indication areas in front of the display shelves about suitable therapies and suitable medicines.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Warehouses Or Storage Devices (AREA)

Claims (7)

  1. Dispositif de chargement pour une pharmacie, avec des casiers en libre-service (13) disposés dans la zone d'accès (12) pour les clients dans lesquels le client peut prendre librement des articles en vente libre, ainsi qu'avec au moins un bloc de caisse (17) au niveau duquel l'article choisi par le client lui-même et amené par lui au bloc de caisse (17) peut être réglé ;
    des casiers-vitrines (14) fermés disposés dans la zone d'accès (12) pour les clients dans lesquels des articles soumis à la réglementation des pharmacies sont visibles des clients, mais sont exposés de façon à être protégés et à ne pouvoir être pris, étant prévus, le client ne pouvant pas prendre les articles soumis à la réglementation des pharmacies exposés dans ces casiers-vitrines (14) fermés et des récipients distributeurs (15) de supports d'information (16) étant associés aux casiers-vitrines (14), lesdits supports d'informations pouvant être pris dans le récipient distributeur (15) par le client et être échangés au niveau du bloc de caisse (17) contre les articles proposés dans les casiers-vitrines (14) ; et
    les supports d'information (16) prenant la forme de cartes contenant des informations lisibles par tous et/ou codées sur l'article exposé dans le casier-vitrine (14) associé et un appareil de lecture (21) étant associé au bloc de caisse (17) pour lire les informations contenues sur le support d'information (16) ;
    caractérisé en ce que :
    le bloc de caisse (17) est relié à un système de préparation de commandes (20) travaillant de façon entièrement automatisée alimentant le bloc de caisse (17) avec les articles soumis à la réglementation des pharmacies demandés, le bloc de caisse (17) étant équipé de l'appareil de lecture (21) pouvant lire les informations contenues sur les supports d'information (16) fournis par le client, de façon à permettre de commander et transporter les articles soumis à la réglementation des pharmacies à l'aide de ces informations.
  2. Dispositif de chargement selon la revendication 1, caractérisé par la présence d'étagères respectivement segmentées dotées de casiers-vitrines (14) d'une part et de casiers en libre-service (13) d'autre part.
  3. Dispositif de chargement selon la revendication 1, caractérisé par la présence d'étagères contenant tant des casiers en libre-service (13) que des casiers-vitrines (14).
  4. Dispositif de chargement selon la revendication 1, caractérisé par la présence d'un système d'étagères à structure modulaire composé d'une pluralité de modules d'étagère et contenant des modules d'étagère avec des casiers en libre-service (13) et des modules d'étagère avec des casiers-vitrines (14).
  5. Dispositif de chargement selon l'une quelconque des revendications 1 à 4, caractérisé en ce que les casiers-vitrines (14) sont protégés contre tout accès des clients par des vitres fermées.
  6. Dispositif de chargement selon l'une quelconque des revendications 1 à 5, caractérisé en ce qu'un système de transport (18) est associé au bloc de caisse (17), ledit système de transport transportant sur demande les articles correspondant aux articles exposés dans les casiers-vitrines (14) d'un espace de stockage au bloc de caisse (17).
  7. Dispositif de chargement selon la revendication 6, caractérisé en ce que le système de transport (18) fait partie d'un système de préparation de commandes de pharmacie (19, 20) fonctionnant de façon entièrement automatisée.
EP03029543.0A 2003-12-22 2003-12-22 Disposition d'un magasin de pharmacie Expired - Lifetime EP1547491B1 (fr)

Priority Applications (1)

Application Number Priority Date Filing Date Title
EP03029543.0A EP1547491B1 (fr) 2003-12-22 2003-12-22 Disposition d'un magasin de pharmacie

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
EP03029543.0A EP1547491B1 (fr) 2003-12-22 2003-12-22 Disposition d'un magasin de pharmacie

Publications (2)

Publication Number Publication Date
EP1547491A1 EP1547491A1 (fr) 2005-06-29
EP1547491B1 true EP1547491B1 (fr) 2015-02-18

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ID=34530686

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Application Number Title Priority Date Filing Date
EP03029543.0A Expired - Lifetime EP1547491B1 (fr) 2003-12-22 2003-12-22 Disposition d'un magasin de pharmacie

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EP (1) EP1547491B1 (fr)

Families Citing this family (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US8707630B1 (en) * 2010-11-01 2014-04-29 Walgreen Co. Pharmacy workspace with clinic station
US8776445B1 (en) * 2010-11-01 2014-07-15 Walgreen Co. Pharmacy workspace
CN108968520B (zh) * 2018-06-08 2021-12-31 邢启亮 一种防止误配药品的配药设备
DE102019006596A1 (de) * 2019-09-19 2021-03-25 Oliver Dienst Apothekensystem

Family Cites Families (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
GB924704A (en) * 1960-05-02 1963-05-01 Solartron Electronic Group Improvements in and relating to vending equipment
FR2694487B1 (fr) * 1992-05-07 1996-08-30 Annie Feltin Procede et dispositif de distribution automatisee d'objets et utilisation dudit dispositif pour la distribution d'articles dans un magasin a grande surface.
DE4217045C2 (de) * 1992-05-22 1994-08-25 Accumulata Verwaltungs Gmbh System zum Verkauf von Waren
CH687945A5 (de) * 1994-07-14 1997-03-27 Andreas Rosenberg Verfahren und Vorrichtung zum automatischen Warenabruf in Verkaufslokalen.

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EP1547491A1 (fr) 2005-06-29

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