EP1146484A1 - Arrangement et procédé pour fournir un message pendant la transmission de données de service à un terminal - Google Patents

Arrangement et procédé pour fournir un message pendant la transmission de données de service à un terminal Download PDF

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Publication number
EP1146484A1
EP1146484A1 EP01250119A EP01250119A EP1146484A1 EP 1146484 A1 EP1146484 A1 EP 1146484A1 EP 01250119 A EP01250119 A EP 01250119A EP 01250119 A EP01250119 A EP 01250119A EP 1146484 A1 EP1146484 A1 EP 1146484A1
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EP
European Patent Office
Prior art keywords
terminal
server
data
database
service
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Granted
Application number
EP01250119A
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German (de)
English (en)
Other versions
EP1146484B1 (fr
Inventor
George G. Gelfer
Werner Kampert
Ralf Kubatzki
Wolfgang Dr. Thiel
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Francotyp Postalia GmbH
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Francotyp Postalia GmbH
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
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Publication of EP1146484A1 publication Critical patent/EP1146484A1/fr
Application granted granted Critical
Publication of EP1146484B1 publication Critical patent/EP1146484B1/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/0008—Communication details outside or between apparatus
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00016—Relations between apparatus, e.g. franking machine at customer or apparatus at post office, in a franking system
    • G07B17/0008—Communication details outside or between apparatus
    • G07B2017/00153—Communication details outside or between apparatus for sending information
    • G07B2017/00161—Communication details outside or between apparatus for sending information from a central, non-user location, e.g. for updating rates or software, or for refilling funds
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07B—TICKET-ISSUING APPARATUS; FARE-REGISTERING APPARATUS; FRANKING APPARATUS
    • G07B17/00—Franking apparatus
    • G07B17/00185—Details internally of apparatus in a franking system, e.g. franking machine at customer or apparatus at post office
    • G07B17/00193—Constructional details of apparatus in a franking system
    • G07B2017/00266—Man-machine interface on the apparatus
    • G07B2017/00298—Visual, e.g. screens and their layouts

Definitions

  • the invention relates to an arrangement and method for providing a message when loading service data for a terminal according to the preambles of claims 1 and 15.
  • the invention is used in data centers for such devices as PC frankers and franking machines and is for postage computer scales and other mail processing equipment optionally provided.
  • the arrangement With a communication between the device and a remote server, the arrangement allows an unsolicited transmission of news despite a large amount of data and a large number of different devices that also access the remote server.
  • the invention aims to use new services or to use existing services more cheaply, at least of the service facility that operates the server.
  • the tariff table data is loaded and, if necessary, buffered in the franking machine and the old postage table is deleted sector by segment in the non-volatile memory of the balance before the new tariff table data is transferred from the buffer of the franking machine to the balance and writing the new tariff table data into the non-volatile memory of the scale.
  • Tables with a respective minimum validity date can be stored in the scale for several carrier. The franking machine evaluates the minimum validity date in order to form request data if necessary, to load new tariff table data and to update it in the balance's memory.
  • German published patent application DE 198 43 249 A1 a "method for data entry " with time-decoupled loading and updating of other service data is also proposed.
  • the end device contains a postage computer and a memory with storage areas for the corresponding service data. After detecting the input and storing a loading requirement, checking the loading requirement, a status report of the memory allocation for service data is created and the status report is transmitted to the data center.
  • the latter forms recommendations for a future status of the memory usage in the terminal, based on an analysis of the status report of the memory usage for service data carried out in the data center, and transmits the recommendations to the terminal before the actual loading.
  • service data should be understood to mean all possible data, such as country code, data for plausible shipping parameter combinations, slogans for election prints, help texts, cliché or image data, etc.
  • US 5 233 657 EP 482 317 B1
  • a telecommunication device with franking unit which stores a constant part of a franking image and combines it with a transmitted essential part of the franking image which was requested together with a credit and a franking request.
  • US 5 365 044 EP 504 367 B1
  • a franking system with chip card is known which contains data for a postage credit and data for an individual advertising slogan, which is also printed on the franking strip.
  • a franking machine message printing system is known from US 4,831,554 (DE 37 12 100 A1).
  • a message is requested from a remote data center, which is printed on a letter envelope as advertising by a third party.
  • the data for the message is transmitted by modem in connection with the reloading of a franking credit.
  • US Pat. No. 5,852,813 (EP 780 803 A2) describes a method and arrangement for entering data into a franking machine. Sub-images are transmitted from a data center and stored in the non-volatile memory of the franking machine. If necessary, a partial image is positioned on a keyboard selected by the user in order to change the appearance of the franking imprint in predetermined areas. The information content of a transmitted partial image can enrich the areas with little information content, partial images being able to be overlaid.
  • the franking machine user must, of course, be informed of the partial images which are removed and which he has not yet loaded.
  • a data center sends a "I have something for you" message. If, based on the latter message, the user then makes a decision and presses a corresponding key, a loading process for a carrier info takes place fully automatically in order to load additional service data accordingly.
  • Carrier info is data or information from a mail carrier that is only managed by the data center. It is also planned to switch to standby mode if no postage is to be franked with a postage value. The pause in use or input pause is determined in the franking mode and a standby flag is set. In the display mode, for example, a time can be displayed or any other display.
  • An actuating means can be used to enter a command to call up advertising or information (carrier INFO) transmitted during communication.
  • carrier INFO advertising or information
  • a modem and a normal telephone connection are sufficient for communication.
  • German patent application DE 198 18 708 A1 Internet use has already been proposed under the title: "Method for reloading a postage credit into an electronic franking device".
  • the scope of the data to be transmitted makes it desirable to use more modern means of communication and networks with regard to a large number of very different services, but is limited by the type of communication network available at the place of use.
  • an additional personal computer must be coupled to a franking machine in order to gain Internet access.
  • the invention has for its object an arrangement and a Develop a process for one of a group of very provides an unsolicited message to different end devices, that can be reproduced optically and / or acoustically.
  • a data center which is designed as a service center for the reloading of devices with a credit and other service data, is equipped according to the invention with at least one internal service "News" which provides notifications.
  • a connector unit establishes the communication connection to predetermined services depending on the requirements of a terminal.
  • a number of modems or other data transmission means adapted to the respective communication network are connected to the connector unit.
  • the connector unit contains at least one changeover switch assembly.
  • a database is connected to a server which can select a message which is preferably transmitted to the terminal together with the requested service data.
  • the notification can be provided by one of the internal services or by external sources.
  • the connector unit automatically establishes a connection to the terminal.
  • the terminal is equipped to reproduce a message intended for the customer (client) during or after the communication.
  • the selection of a message depends on the technical equipment of the end device in order to carry out a playback.
  • the technical format of the message depends on whether the message is transferred to a PC franking machine, to a franking machine or to another mail processing machine.
  • Franking machines, PC frankers or other mail processing machines send request data to a service center in order to request services of any kind.
  • the transmission of the data that is transmitted in connection with the requested service may take some time. During this time, information can be reproduced by the machine. This information cannot be printed on a piece of mail, but only shown on the display of the franking machine or reproduced acoustically.
  • the service center transmits advertising information that is not intended for printing before, during or after the transmission of the service data. This advertising information, which is not intended for printing, is reproduced during transmission (on line) or after transmission (off line).
  • Advertising information can also be transmitted in connection with a short-term transmission of service data to the franking machine.
  • the latter can then preferably be shown in the display of the franking machine after the transmission (off line).
  • a franking machine also calls up and outputs data from an advertising message that is not related to the functions of printing, franking or post processing.
  • server services can be accessed at any time, regardless of franking.
  • information is transmitted that achieves a very high level of recognizability for the services of a specific mail carrier or other service facility and, as a result, the easier control that is possible also reduces the risk of confusion with other services Allow playback of image and text, scrolling text, music, sound, noises and video scenes viewed.
  • the message transmitted in this way is of course only intended for the device user (client) but not for the mail recipient.
  • the properties of the different clients are to be viewed both as static data of the technical equipment and the non-static usage data, which reflect the user behavior over a period of time.
  • the device-specific data include the device number, software version number, size of free storage space, the display type and other data and are automatically taken into account when selecting the message.
  • FIG. 1 shows a block diagram of client / server communication.
  • a connector unit 6 in a service center 20 establishes a desired communication connection to the memory 5, which is used by a predetermined service.
  • a first service 1 - as shown in FIG. 1 - is switched through to the client 21 via the switch 16, modem 19 and network 9.
  • the first client is, for example, a franking machine 21.
  • the latter advantageously has a large storage capacity at least for the service data and a large display in order to display the additional data transmitted via MODEM 19 or after switching in the service center 20 during communication with a server 10, or to play.
  • the base or franking machine can have a modem and a chip card reading unit as a further input means in addition to a conventional keyboard.
  • the display and keyboard form a user interface for at least the ink jet franking machine.
  • the inkjet print heads of the ink jet franking machine are first cleaned intensively. Since a lot of ink is used to clean the inkjet printheads, an ink jet franking machine is usually only switched off at the end of the day, i.e. the modem and the user interface of the ink jet franking machine are ready for use during breaks to transmit messages and to display at least additional data.
  • the user interface can now access individual stations of the mail processing system and, according to the invention, the remote service center in order to use their services.
  • the second client shown in FIG. 1 is, for example, a postage computer scale 22. Via network 9 and modem 18, request data are transmitted to server 10. In order to reload service data, the changeover switch 16 is switched over to service 2, for example. The reloading of service data has also been described in detail in the aforementioned German laid-open publication DE 198 43 249 A1 by the applicant for postage computer scales 22. According to the invention, a third service 3 can now be accessed, which for example stores data files for moving text. A display of the scale 22 can be used to display the additional information in the form of moving text and display texts.
  • the third client shown in FIG. 1 is, for example, a so-called PC franking device 23.
  • the assemblies of a mail processing system with a personal computer PC and a base of the JetMail® ink jet franking machine have been described in detail in the published patent application DE 197 11 998 A1.
  • the system has the advantage that mixed mail can be processed with the base.
  • Another system with a personal computer PC and a digital printer is only able to process individual letters and is intended for the SOHO market (Soft Office Home Office).
  • SOHO market Soft Office Home Office
  • Such systems are also known as PC frankers.
  • the screen of a personal computer is in principle also suitable for displaying video sequences if a fast modem is built into the PC or connected to the PC and there is enough free memory capacity. A large number of transmitted images can be saved in MPEG quality. The fast playback of these images creates realistic video sequences.
  • the server 10 of the service center delivers compressed digital MP3 files via modem / internet which are downloaded to the PC and stored on flash memory.
  • the reproduction of the data from MP3 files gives an almost auditory impression of CD quality.
  • the connector unit 6 of the service center 20 contains a changeover switch 16 and is designed, for example, as a commercially available terminal server which is connected to the server 10 and which is equipped with a number of modems 15, 17, 18, 19.
  • the Maxserver 20 from Xyplex is suitable as a terminal server, which connects max. 20 modems allowed.
  • An advertising provider from external sources 1, 2 or 3 offers the server advertising files in a specific format and the server 10 can store this format in a memory 5, for example as a service 1, 2 or 3 or directly to a first to nth client 21 , 22, 23 forward.
  • the server 10 accesses a database 14.
  • the properties of the different clients are stored in the database 14, for example that the terminal 21 is a franking machine that has means to process and reproduce the image and text files, that the terminal 22 is a postage computer scale that has means in order to be able to process and play scrolling text files or that the terminal device 23 is a personal computer or a PC franking device which has means in order to be able to process and play the sound or video files.
  • files from internal sources (service 1, 2, 3, ...) via switch 16, modem 19 and network 9 or files from m external sources 11, 12, 13 of the remote advertising providers via network 8, modem 15, Switch 16, modem 19 and network 9 can be switched through to one of the clients 21, 22, 23.
  • the server 10 is operatively connected to the database 14 and the switch 16 in order to be able to access at least the files of the services 1, 2, 3,... In the internal memory 5.
  • the switch 16 is fully electronic as a multiplexer. It is controlled by the server 10 via the terminal server.
  • the data thank 14 is maintained via an analysis and marketing station 7 which is in communication with the service data center 20, so that it is stored in the database 14 when the terminals are equipped with means to be able to display advertisements.
  • the service center 20 is designed to process different unspecified files from advertising providers. After selection of a message that is stored in files in one of sources 1, 2, 3,...
  • a file with the selected message is processed in data center 20 to convert the format of the file the transmission of the at least one file and then the transmission and storage of the selected message in the terminal 21, 22, 23.
  • the server has conversion means (programs and hardware) in order to convert these non-specific files into the formats that are on the terminals of the respective Customers can be played (displayed).
  • the control of a connector unit for different clients is illustrated again with the aid of FIG. 2.
  • the connector unit has a server 10 which analyzes files from the network or from the services with regard to text, image, scrolling text, sound and video files and groups them in terms of whether the message can be reproduced by the requesting terminal at the customer.
  • the modem switch in the connector unit is switched by the server in such a way that only data is transmitted to the end device that can also be reproduced with the latter.
  • the data center will be increasingly developed into a service center that offers a variety of services, including the transmission of a message.
  • a message can consist, for example, of an overview of possible services and services.
  • the invention thus provides an interface to the remote service center on the terminal side.
  • the advantages of the invention consist in the fact that in the future an advertising or informal message can be transmitted with a service "News" and can be reproduced by the terminal with text and image or with scrolling text, since now a suitable display or in modern franking machines or scales other suitable playback means is available.
  • An interactive user interface to the service center is created in connection with input means (e.g. keyboard, chip card).
  • a transmitted informal message can consist, for example, of pointing to other services or products that are offered via the service center.
  • the terminal should have appropriate output means and input means, ie means for displaying the offer and for selection from the offer and means for payment. This offers a number of other advantages over the mere reproduction of a message.
  • a purchase offer based on special usage data naturally requires an analysis in advance with a classification of all customers according to the type and scope of the letterhead used.
  • an analysis and marketing station 7 connected to the service center an analysis of the customers for selected service offers is possible on the basis of the usage data.
  • Standard and / or (local) special offers from a carrier can also be offered in an advertising message. These offers are based on usage data, such as the number of franked mail items recorded in franking classes (Class of Mail). These can be queried by a special service of the service center 20 in the future with every communication with the terminal.
  • Such mail carriers such as UPS or Ferderal Express, can also offer customers their stand offers for the transport of letters and parcels or refer to locally limited or limited-time special offers.
  • the benefits described above are not limited to the postal business.
  • the client can at least reproduce alphanumeric, visual or musical messages.
  • the first client is, for example, a franking machine 21 with a high-resolution display for image reproduction.
  • the franking machine 21 is set or programmed to receive files and play them back.
  • the switch 16 is then switched to a second service 2 and the loading of postage rate table data is triggered from the service center. During this time, an image is reproduced on the display for advertising purposes.
  • the second client is, for example, a scale 22.
  • the switch 16 When requested by the scale 22, the switch 16 is switched to a first service 1 for loading scrolling text and then switched to a second service 2 and the loading of postage rate table data from the service center is triggered.
  • the scale 22 can use a - not shown - modem of the franking machine for communication with the service center directly. Of course, no music or video data is transmitted to the scale if it cannot be played back.
  • the stored properties of the different clients ensure a suitable connection of services with stored data files, which are output to the second client via switch 16, via modem 17, 18 or 19 and network 9.
  • a PC franking device 23 (third client) can be equipped in order to be able to also process and play advertisements with sound and video files.
  • the microprocessor ⁇ P of the respective terminal can thus transmit the respective request data by modem via a communication network 9 to the modem 17, 18, 19 of the remote service center RSC.
  • radio transceivers can also be used and request data can be transmitted by radio (GSM, DECT, ..., etc.) or another communication network 8 or 9 (Internet, ..., etc.) used accordingly.
  • GSM Global System for Mobile communications
  • DECT DECT
  • ... Internet
  • advertising information can be transmitted to the terminal which is programmed to show this advertising information on the display during transmission (online) or after transmission (offline).
  • the selection of the advertising information is carried out by the remote service center. In the case of a service request, this recognizes the type of the terminal, the type of service request and the current date.
  • the service center can insert a confirmation with info in the log.
  • the terminal can be programmed to read (OK) or not to read (SKIP) the message data (advertising information).
  • Communication in communication mode 300 comprises at least a first and a second transaction, which comprise a plurality of sub-steps.
  • the first transaction 320 begins in a first sub-step with the transmission of the identification ID of the terminal.
  • the ID is the franking machine serial number.
  • the machine type of the calling device can be transmitted.
  • the service ID describes the domain of the requested service, for example postage rate table, clichés and cryptolink reloading service.
  • the release describes the current technical status of the transmission protocol.
  • at least the type of transaction is transmitted in order to clarify which service data are to be loaded.
  • request data are first formed.
  • the latter identify the desired service data.
  • the table type and the table description are transmitted as request data for postage rate tables.
  • an "offset" message for the continuation of interrupted communication is transmitted as a 4-byte value. At the beginning there was no interruption and the offset value is zero.
  • an order number for a table with service data can also be transmitted from another terminal if each table is assigned to a unique order number.
  • the second transaction 330 always begins, similarly in the manner described above, with the transmission of the identification of the service data which are to be loaded.
  • the transmission takes place to the data center, the server 10 of which, after the start 400, provides service data in a first step 410 and, in the second step 420, specifically responds with the ACK signal in accordance with the first transaction if the identification number ID of the terminal in the database 14 is not is listed blocked. Otherwise a NACK signal is sent to the terminal.
  • the terminal is, for example, a franking machine according to FIG. 1 and the type of service data is a "rate table" postage rate table.
  • the transmitted response is received on the terminal side in the second sub-step of the first transaction 320. Communication is interrupted when a NACK signal is received. When an ACK signal is received, a status report of the memory allocation at the terminal (client) is formed and the communication is then continued.
  • the server therefore receives this request in a sub-step of step 430 and sends the requested service data to the terminal in a sub-step.
  • the terminal receives and stores the service data transmitted during the data transfer.
  • the microprocessor determines whether all the desired service data has been transmitted in full or whether it is necessary to resume or continue communication with further transactions. Together with the service data, service data is transmitted in the form of a message. If, however, it is determined after the data transfer that all the desired service data and additional data have been transmitted, point a is reached.
  • the terminal switches to the playback mode (step 212) after reaching point a.
  • the terminal is switched to the playback mode by the microprocessor after each data transfer. The playback of service data from the message can thus begin while the data transfer of service data has not yet been completed.
  • at least one registration of the store is carried out in step 440 in the service center 20.
  • the fee for the transmitted service data can be assumed by the service facility. If the acoustic and / or visual presentation prompts the user to primarily use services from the offer of a specific service facility, the operator of the remote service center 20 may have to pay a placement fee, which in turn fully or partially credits his customers.
  • the fee for a postage rate table loading or for reloading can be taken over by an interested third party if the reloading is associated with a reload of a company song that can be played during the breaks of the franking company and has a high recognition value for the provider of the service.
  • the server 10 can also internally contain the database 14 and further means, possibly the connector unit 6. It is provided in one of the embodiments that the server 10 of the service center 20 is equipped with the memory 5 for at least one service.
  • the server 10 can be networked with other servers or can be connected to a server of a national postal authority or a bank server in order to store discounts or credit notes.

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
EP01250119A 2000-04-10 2001-04-03 Arrangement et procédé pour fournir un message pendant la transmission de données de service à un terminal Expired - Lifetime EP1146484B1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
DE10019085A DE10019085A1 (de) 2000-04-10 2000-04-10 Anordnung und Verfahren zum Bereitstellen einer Mitteilung beim Laden von Dienstleistungsdaten für ein Endgerät
DE10019085 2000-04-10

Publications (2)

Publication Number Publication Date
EP1146484A1 true EP1146484A1 (fr) 2001-10-17
EP1146484B1 EP1146484B1 (fr) 2007-02-07

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EP01250119A Expired - Lifetime EP1146484B1 (fr) 2000-04-10 2001-04-03 Arrangement et procédé pour fournir un message pendant la transmission de données de service à un terminal

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Country Link
US (1) US6829633B2 (fr)
EP (1) EP1146484B1 (fr)
DE (2) DE10019085A1 (fr)

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US6829633B2 (en) 2004-12-07
EP1146484B1 (fr) 2007-02-07
US20010043516A1 (en) 2001-11-22
DE10019085A1 (de) 2001-12-06
DE50111997D1 (de) 2007-03-22

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