EP0805425A2 - Système de prise de commandes et de facturation pour établissements de restauration - Google Patents

Système de prise de commandes et de facturation pour établissements de restauration Download PDF

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Publication number
EP0805425A2
EP0805425A2 EP97810220A EP97810220A EP0805425A2 EP 0805425 A2 EP0805425 A2 EP 0805425A2 EP 97810220 A EP97810220 A EP 97810220A EP 97810220 A EP97810220 A EP 97810220A EP 0805425 A2 EP0805425 A2 EP 0805425A2
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EP
European Patent Office
Prior art keywords
computer
assigned
printer
goods
data
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP97810220A
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German (de)
English (en)
Other versions
EP0805425A3 (fr
Inventor
Paul Angehrn-Müller
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Cash and Carry Angehrn AG
Original Assignee
Cash and Carry Angehrn AG
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Cash and Carry Angehrn AG filed Critical Cash and Carry Angehrn AG
Publication of EP0805425A2 publication Critical patent/EP0805425A2/fr
Publication of EP0805425A3 publication Critical patent/EP0805425A3/fr
Withdrawn legal-status Critical Current

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
    • G07G1/00—Cash registers
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G06Q10/087—Inventory or stock management, e.g. order filling, procurement or balancing against orders
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F7/00—Mechanisms actuated by objects other than coins to free or to actuate vending, hiring, coin or paper currency dispensing or refunding apparatus

Definitions

  • the invention relates to an ordering and billing system for restaurants according to the preamble of the independent claim.
  • the mode of operation is typically as follows: The operator identifies himself by means of a personal key or by entering a personal code and uses a keyboard to place the order together with an identification of the guests, e.g. in the form of a table number, in the system.
  • the goods ordered (food, beverages) are usually specified in the form of a number code or using the special keys provided for this purpose.
  • the computer saves the entered order data and initiates the printing of suitable order vouchers, on the basis of which the ordered goods are made available and issued to the operator.
  • the printer or printers for the order vouchers can also be set up decentrally, in particular at the location of the provision or delivery of goods (e.g.
  • the computer automatically determining on the type of goods ordered on which printer the order vouchers are should be printed out.
  • the computer can also compile and print out a guest statement based on the entered order data.
  • the computer usually also contains functionalities for the daily closing according to the usual criteria.
  • the present invention is intended to avoid this problem and to improve an order and billing system of the generic type in such a way that incorrect orders are largely excluded.
  • the ordered goods are no longer entered into the computer via a keyboard, but are read from a menu board using a handheld reader, on which all offered goods contain in plain text and in the form of a bar code spatially assigned to the plain text are.
  • the identification of the operator and the guests (table numbers) and, if applicable, the quantities of the goods ordered, i.e. the other order data, are also read by reading the control characters and instructions provided for this in plain text and in bar code form in the menu board.
  • the configuration consisting of the computer, display device, printer and hand-held reader is present for a second time, the computers of the two configurations being connected to one another and automatically comparing the data stored in them, depending on the order, continuously comparing them.
  • the input keyboard can, but does not have to be present a second time.
  • continuous adjustment is understood to mean the regular adjustment of the data which takes place at more or less large intervals and / or at times when the computer is under less load.
  • two operators can simultaneously place their order in the system or, if the configurations are set up locally, they can be entered at different locations, with all input data being available practically anywhere at any time.
  • the two computer configurations mutually serve as a security system in the event of failure of one or the other, so that uninterrupted operation is guaranteed.
  • a graphics-capable printer is usually suitable for producing the menu board.
  • such a printer could be connected to the system computer.
  • Such printers are not available in restoration companies, or at least are not practical.
  • the production of the menu board is now outsourced insofar as that for it required goods specification data, which are stored in the computer, are transferred to another computer, which in turn works with a suitable printer and creates and prints the menu board on the basis of the goods specification data.
  • the computer of the ordering and billing system is connected, preferably via a mobile data carrier, to a logging system for handling goods traffic between a major distributor and a retailer, as described, for example, in the earlier priority European patent application No.
  • the single drawing figure shows a block diagram of a preferred exemplary embodiment of the ordering and billing system according to the invention for restoration companies.
  • the system comprises two computer configurations 100 and 200, each of which comprises a computer 110 and 210 and a series of components interacting with the computer.
  • These components are in each case an input keyboard 120 or 220, an optical display device 130 or 230, a printer 140 or 240 and a hand-held reader (laser scanner or laser reading pen) 150 or 250.
  • Printer 160, 170 can be provided in one or both configurations, only those of the first computer configuration 100 being shown in the drawing.
  • the input keyboard 220 of the computer configuration 200 can also be missing.
  • the computers 110 and 210 are for example of the type of the model IT-U950DX from Seiko Epson Corporation.
  • the input keyboards 120 and 220 are, for example, of the MR128W / X type from the same company.
  • the optical display devices 130 and 230 are, for example, of the model type ACT-636.003 from the named company.
  • the printers 140 and 240 are, for example, combination printers for strip and sheet printing of the type of the printer model belonging to the computer company belonging to the IT-U950DX computer model.
  • the other printers 160 and 170 are, for example, conventional tape printers of the type TM300 from Seiko Epson.
  • the handheld readers 150 and 250 are, for example, standard laser reading pens, as are used in shops for reading bar or bar codes on goods. Specifications, structure, connection and mode of operation can be found in the relevant manufacturer documentation and therefore do not require any special explanation for the specialist.
  • data is stored in computers 110 and 210 in a database, which among other things includes Include information about the range of goods available for sale and the associated sales prices.
  • This data is referred to below as goods-specific master data.
  • Each computer contains a functionality (a database user interface) to store this master data e.g. to be able to change using the input keyboard.
  • the master data can be loaded into the computer database for the first time by manual entry or by electronic reading in via a suitable interface.
  • the computers 110 and 210 are each programmed in such a way that they provide at least the functions "order process”, “invoicing”, “daily closing", “menu board creation” and “data maintenance".
  • the computers can also perform other, for example conventional, functions have implemented but which are not of importance for the understanding of the invention and will therefore not be discussed in more detail below.
  • a menu board file can be created in the computer 110 using the keyboard 120, which defines those goods (food, drinks, etc.) and other function symbols (control and instruction data) which are to be shown on the menu board M.
  • the menu board can be created on the basis of this menu board file and printed out using a graphics-capable printer.
  • the bar codes for the individual goods are generated and placed automatically by the program.
  • the function works essentially like an editor program. It allows the selection of the goods stored in the database and the placement of their names on the menu board. Like a normal text document, the latter can also span several pages. It is possible to have the goods appear on several pages at the same time or to move or copy the goods back and forth between the individual pages.
  • the corresponding bar codes are generated automatically by the program, they do not appear on the screen, but only become visible when printed on the menu board.
  • This function can also be used to place function symbols (control and instruction data), also in the form of plain text and bar codes, on the menu board. These function symbols denote e.g. the individual operators working in the company (identification data of the operators) or correspond to frequently required quantities and functions (e.g.
  • the function symbols can also be predefined and automatically assigned to the individual pages of the menu board by the program.
  • the function symbols are The meaning and number can also be changed, for example the names of the operators.
  • the menu board M can be optimally adapted to the individual business needs, processes and the frequently changing product range of the restaurant. It is even possible to provide special control symbols for different goods transactions, e.g. regular sales at the operated table, self-service, sales via the alley etc., so that due to these different transactions, appropriately adapted different promotions (different prices, different invoicing, different order vouchers etc.) can be initiated.
  • the creation of the menu board M based on the goods-specific master data stored in the database of the computers has the advantage over conventional goods lists, such as are often used in restaurants with the cash registers, that the goods shown on the menu board always form a real image of the stored goods data . Furthermore, the menu board can also be easily adapted to the menu cards available to the guests with regard to their optical design (layout), so that confusions can be better avoided.
  • the operator identifies himself by reading his personal identification code from the menu board M. Alternatively, this can also be done in a conventional manner using a personal key or by entering a personal code on the keyboard 120). Thereupon she identifies the guest whose order she wants to process by reading in his table number or a corresponding symbol from the menu board M and then enters the guest's order into the computer. This takes place on the basis of the menu board M, on which all the goods offered (food, beverages) are recorded both in plain text and in the form of a bar code clearly assigned to the plain text.
  • the operator reads in the bar codes (goods specification data) of the ordered goods by means of the hand-held reader 150 and, if necessary, adds quantity information by reading in a corresponding number on the menu board. Alternatively, the quantity can of course also be entered by reading the goods specification data several times. Corrections are made by reading in the corresponding function codes provided on menu board M.
  • the computer 110 stores all the order data in an ordered form (operator, guest, ordered goods, quantities) and, after completing the order entry, uses the stored goods-specific master data to create suitable order vouchers for the kitchen and / or beverage dispenser.
  • printers 140, 160, 170 These are then printed out in a manner known per se on one of the printers 140, 160, 170, the choice of the printer being based on which organizational unit of the restoration company (hot kitchen, cold kitchen, beverage dispensing, etc.) it is assigned to and which one The type of orders are (hot dishes, cold dishes, drinks, etc.).
  • the goods-specific master data contain corresponding information. If only the printer 140 is present, all order slips are of course printed out on it.
  • the function is started by reading in the corresponding table number and a corresponding invoicing trigger symbol (codes) from the menu board M. With this function, a guest statement is then created in a manner known per se for each guest (table) on the basis of its stored orders and the stored goods-specific master data and printed out via the printer 140. If the printer is designed for this purpose, it can also be printed out on special forms, especially those produced by the company. After creating the guest statement or at the instigation of the operator (e.g. after the invoice amount has been collected), the guest in question is relieved.
  • a particularly useful form of invoicing results from the use of a two-part invoice structure
  • the two parts of the invoice preferably e.g. can be designed to be easily separable from one another by a perforation line.
  • One part of the invoice contains a classic detailed full-text invoice, the other part only an abbreviated flat-rate invoice.
  • the customer therefore always receives two invoice versions, whereby it is up to him which of the two invoice versions he e.g. want to keep for his accounting.
  • the function is started by reading a corresponding trigger symbol (code) from the menu board M or by entering a corresponding start command via the keyboard, preferably only selected people having access to this function and having to identify themselves by reading or entering a corresponding identification code.
  • a daily total and possibly a daily total for all sales made are generated for each operator based on the stored order data and the stored goods-specific master data and printed out via the printer 140.
  • further business-relevant overviews can of course also be created and printed out.
  • This function which is conventional per se, allows the goods-specific master data (goods offer, sales prices, etc.) stored in the computer 110 to be changed / supplemented, e.g. via the keyboard 120.
  • This function corresponds essentially to the user interface of a conventional database program.
  • This function can also be used to make daily corrections (e.g. special daily prices).
  • the second computer configuration 200 has the same functions as the first computer configuration 100.
  • the computers 110 and 210 of the two configurations 100 and 200 are in communication with one another via a serial connection 1 and each additionally contain a functionality for the order data stored in them continuously (in the sense defined above) to be mutually compared (data synchronization known per se). In this way it is possible that the order entry, invoicing, the daily closing, etc. can be carried out either on one or the other computer configuration 100 or 200 in order to avoid bottlenecks, for example.
  • the two computer configurations mutually serve as a back-up system, so that if one fails, you can continue working with the other configuration.
  • the system can also be expanded to include further computer configurations, in which individual functions, such as data maintenance, menu board creation, daily closing, can be omitted.
  • the ordering and billing system described above can advantageously be used on a per se e.g. known from the European Patent Application No. 95810601.5 (EP-A-0 710 938) cited at the beginning for the logging system for handling the goods traffic between a major distributor and a retailer can be linked, whereby the creation of the menu boards M can be outsourced in an advantageous manner.
  • the mentioned logging system comprises a third computer configuration 300 and a fourth computer configuration 400, the third configuration being at the retailer, in this case the restoration company, and the fourth configuration at the wholesaler, from which the restoration company obtains its goods.
  • the third computer configuration 300 comprises a third computer 310, an assigned third hand-held reader 350 and an assigned third printer 340.
  • the third computer 310 is preferably a hand-held computer e.g. type EHT-30 from Seiko Epson Corporation with an integrated keyboard 312 and an integrated optical display 313.
  • the fourth computer configuration 400 comprises a fourth computer 410 and an assigned fourth printer 440 as well as further components, which, however, are not relevant to the present invention.
  • the computers 310 and 410 of the third and fourth computer configurations 300 and 400 are connected off-line to one another via a mobile data carrier D and each have a suitable read / write device 314 or 414 for the data carrier.
  • the data carrier D can be a conventional floppy disk or preferably a so-called PC card (PCMCIA card).
  • the third computer configuration 300 is often already present in the restoration operation. Among other things, it is used to create a shopping list L on the basis of goods specification data read in by means of the third hand-held reader 350 and to print it out on the third printer 340. On the basis of this list L, the restaurant then makes its purchases from the major distributor.
  • the various processes involved are described in detail in the aforementioned European Patent Application No. 95810601.5 (EP-A-0 710 938) and are not relevant to the present invention.
  • the third computer 310 can be connected to the first computer 110 via a serial data line 2, the third and the first computer 310 and 110 being equipped with functionalities in order to transfer the above-mentioned menu file from the first computer 110 to the third computer 310 and through to write the third computer 310 on the mobile data carrier D.
  • the fourth computer 410 has functionality to read the menu board file stored on the data carrier D, to create a menu board M therefrom and then to print it out on the graphics-capable fourth printer 440 connected to it.
  • the fourth computer configuration 400 is located at the large distributor. This provides the printout of the menu boards M for its customers in the sense of a service while they are making their purchases, so that the restaurant does not have to worry about the printout of the menu boards and in particular does not need to purchase a special graphics-capable printer for these purposes.
  • the fourth computer 410 is equipped with numerous other peripheral components and functionalities, which are also described in detail in the already mentioned European Patent Application No. 95810601.5 (EP-A-0 710 938), but also not for understanding the present invention Are important.
  • Some of these other functionalities are e.g. data backup for the customer and the transmission of new program versions or any new software programs via the data carrier to the customer's computers.
  • the first computer 110 could also be provided with a read / write device for the data carrier D, so that the Communication with the computer configuration 400 of the large distributor directly, that is to say without the third computer configuration 300.
  • the system according to the invention manages for all routine activities without a keyboard and thereby allows simple, convenient, error-free and safe work.

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  • Business, Economics & Management (AREA)
  • General Physics & Mathematics (AREA)
  • Physics & Mathematics (AREA)
  • Economics (AREA)
  • Engineering & Computer Science (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Quality & Reliability (AREA)
  • Finance (AREA)
  • Accounting & Taxation (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Operations Research (AREA)
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  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • General Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Cash Registers Or Receiving Machines (AREA)
EP97810220A 1996-04-30 1997-04-14 Système de prise de commandes et de facturation pour établissements de restauration Withdrawn EP0805425A3 (fr)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
CH01084/96A CH690876A5 (de) 1996-04-30 1996-04-30 Bestell- und Abrechnungsanlage für Restaurationsbetriebe.
CH1084/96 1996-04-30
CH108496 1996-04-30

Publications (2)

Publication Number Publication Date
EP0805425A2 true EP0805425A2 (fr) 1997-11-05
EP0805425A3 EP0805425A3 (fr) 2000-03-01

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EP97810220A Withdrawn EP0805425A3 (fr) 1996-04-30 1997-04-14 Système de prise de commandes et de facturation pour établissements de restauration

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EP (1) EP0805425A3 (fr)
CH (1) CH690876A5 (fr)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1037446A1 (fr) * 1999-03-15 2000-09-20 Francesco Ianni Appareil multifonctionnel portable et programmable pour le transfert de données et la transmission vocale
US6774905B2 (en) 1999-12-23 2004-08-10 Wespot Ab Image data processing
US6819353B2 (en) 1999-12-23 2004-11-16 Wespot Ab Multiple backgrounds

Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2601794A1 (fr) * 1986-07-21 1988-01-22 Della Monica Christian Dispositif avec interface specifique permettant la prise de commandes informatisee dans le domaine de la restauration
DE3736963A1 (de) * 1987-10-31 1989-05-11 Bernd Bettinger Datenverarbeitungssystem, insbesondere fuer den einsatz in gastronomiebetrieben und verfahren zu seiner verwendung
US5003472A (en) * 1988-12-05 1991-03-26 Wand Corporation Apparatus for order entry in a restaurant
WO1991007725A2 (fr) * 1989-11-21 1991-05-30 Viata Corporation Systeme de point de vente
US5047614A (en) * 1989-01-23 1991-09-10 Bianco James S Method and apparatus for computer-aided shopping
US5175682A (en) * 1990-12-14 1992-12-29 Verifone, Inc. Check system and method including prioritizing checks for transmission to banks for processing
US5250789A (en) * 1991-10-31 1993-10-05 Johnsen Edward L Shopping cart
DE4326756C1 (de) * 1993-08-10 1994-09-08 Ekkehard Dr Stephan Bestell- und Abrechnungsanlage
EP0652535A2 (fr) * 1993-10-08 1995-05-10 Cash + Carry Angehrn AG Dispositif pour l'établissement de porteurs de données pour la gestion de la circulation de marchandises d'un détailleur

Patent Citations (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2601794A1 (fr) * 1986-07-21 1988-01-22 Della Monica Christian Dispositif avec interface specifique permettant la prise de commandes informatisee dans le domaine de la restauration
DE3736963A1 (de) * 1987-10-31 1989-05-11 Bernd Bettinger Datenverarbeitungssystem, insbesondere fuer den einsatz in gastronomiebetrieben und verfahren zu seiner verwendung
US5003472A (en) * 1988-12-05 1991-03-26 Wand Corporation Apparatus for order entry in a restaurant
US5047614A (en) * 1989-01-23 1991-09-10 Bianco James S Method and apparatus for computer-aided shopping
WO1991007725A2 (fr) * 1989-11-21 1991-05-30 Viata Corporation Systeme de point de vente
US5175682A (en) * 1990-12-14 1992-12-29 Verifone, Inc. Check system and method including prioritizing checks for transmission to banks for processing
US5250789A (en) * 1991-10-31 1993-10-05 Johnsen Edward L Shopping cart
DE4326756C1 (de) * 1993-08-10 1994-09-08 Ekkehard Dr Stephan Bestell- und Abrechnungsanlage
EP0652535A2 (fr) * 1993-10-08 1995-05-10 Cash + Carry Angehrn AG Dispositif pour l'établissement de porteurs de données pour la gestion de la circulation de marchandises d'un détailleur

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
EP1037446A1 (fr) * 1999-03-15 2000-09-20 Francesco Ianni Appareil multifonctionnel portable et programmable pour le transfert de données et la transmission vocale
US6774905B2 (en) 1999-12-23 2004-08-10 Wespot Ab Image data processing
US6819353B2 (en) 1999-12-23 2004-11-16 Wespot Ab Multiple backgrounds

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Publication number Publication date
EP0805425A3 (fr) 2000-03-01
CH690876A5 (de) 2001-02-15

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