CN107948928B - 凭经验的专家确定和问题路由系统和方法 - Google Patents
凭经验的专家确定和问题路由系统和方法 Download PDFInfo
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- CN107948928B CN107948928B CN201711377018.3A CN201711377018A CN107948928B CN 107948928 B CN107948928 B CN 107948928B CN 201711377018 A CN201711377018 A CN 201711377018A CN 107948928 B CN107948928 B CN 107948928B
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/40—Business processes related to the transportation industry
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- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B19/00—Teaching not covered by other main groups of this subclass
- G09B19/0061—Geography
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- G—PHYSICS
- G06—COMPUTING OR CALCULATING; COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
-
- G—PHYSICS
- G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
- G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
- G09B7/00—Electrically-operated teaching apparatus or devices working with questions and answers
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/10—Protocols in which an application is distributed across nodes in the network
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/021—Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/024—Guidance services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/025—Services making use of location information using location based information parameters
- H04W4/027—Services making use of location information using location based information parameters using movement velocity, acceleration information
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/02—Services making use of location information
- H04W4/029—Location-based management or tracking services
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04W—WIRELESS COMMUNICATION NETWORKS
- H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
- H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
- H04W4/21—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications
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- Engineering & Computer Science (AREA)
- Computer Networks & Wireless Communication (AREA)
- Signal Processing (AREA)
- Business, Economics & Management (AREA)
- Theoretical Computer Science (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Educational Administration (AREA)
- Educational Technology (AREA)
- Entrepreneurship & Innovation (AREA)
- Tourism & Hospitality (AREA)
- Economics (AREA)
- Health & Medical Sciences (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- Strategic Management (AREA)
- General Business, Economics & Management (AREA)
- Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
- Navigation (AREA)
- Instructional Devices (AREA)
- User Interface Of Digital Computer (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| US201261605126P | 2012-02-29 | 2012-02-29 | |
| US61/605,126 | 2012-02-29 | ||
| CN201380021697.4A CN104254865A (zh) | 2012-02-29 | 2013-02-28 | 凭经验的专家确定和问题路由系统和方法 |
Related Parent Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201380021697.4A Division CN104254865A (zh) | 2012-02-29 | 2013-02-28 | 凭经验的专家确定和问题路由系统和方法 |
Publications (2)
| Publication Number | Publication Date |
|---|---|
| CN107948928A CN107948928A (zh) | 2018-04-20 |
| CN107948928B true CN107948928B (zh) | 2020-04-07 |
Family
ID=49083314
Family Applications (2)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201711377018.3A Active CN107948928B (zh) | 2012-02-29 | 2013-02-28 | 凭经验的专家确定和问题路由系统和方法 |
| CN201380021697.4A Pending CN104254865A (zh) | 2012-02-29 | 2013-02-28 | 凭经验的专家确定和问题路由系统和方法 |
Family Applications After (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201380021697.4A Pending CN104254865A (zh) | 2012-02-29 | 2013-02-28 | 凭经验的专家确定和问题路由系统和方法 |
Country Status (14)
| Country | Link |
|---|---|
| US (2) | US10311747B2 (enExample) |
| EP (2) | EP3512221B1 (enExample) |
| JP (3) | JP6163501B2 (enExample) |
| KR (1) | KR102047150B1 (enExample) |
| CN (2) | CN107948928B (enExample) |
| AU (1) | AU2013225842A1 (enExample) |
| CA (1) | CA2866123A1 (enExample) |
| ES (2) | ES2730376T3 (enExample) |
| IL (3) | IL234340A (enExample) |
| MX (1) | MX355293B (enExample) |
| PT (1) | PT2820616T (enExample) |
| SG (2) | SG11201405299YA (enExample) |
| TR (1) | TR201909349T4 (enExample) |
| WO (1) | WO2013130894A1 (enExample) |
Families Citing this family (30)
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|---|---|---|---|---|
| SG11201405299YA (en) | 2012-02-29 | 2014-09-26 | Airbnb Inc | Empirical expert determination and question routing system and method |
| US9792330B1 (en) * | 2013-04-30 | 2017-10-17 | Google Inc. | Identifying local experts for local search |
| US10915973B2 (en) * | 2014-03-05 | 2021-02-09 | Transform Sr Brands Llc | System and method providing expert audience targeting |
| US20150286709A1 (en) * | 2014-04-02 | 2015-10-08 | Samsung Electronics Co., Ltd. | Method and system for retrieving information from knowledge-based assistive network to assist users intent |
| US9646076B2 (en) * | 2014-05-13 | 2017-05-09 | International Business Machines Corporation | System and method for estimating group expertise |
| WO2015185919A1 (en) * | 2014-06-02 | 2015-12-10 | Geospock Limited | System for providing location-based social networking services to users of mobile devices |
| US9734239B2 (en) | 2014-06-30 | 2017-08-15 | International Business Machines Corporation | Prompting subject matter experts for additional detail based on historical answer ratings |
| US20160073228A1 (en) * | 2014-09-04 | 2016-03-10 | Mastercard International Incorporated | System and method for generating expected geolocations of mobile computing devices |
| KR20160046038A (ko) * | 2014-10-17 | 2016-04-28 | 삼성전자주식회사 | 위치 기반 소셜 검색 서비스를 제공하는 방법 및 장치 |
| CN104636456B (zh) * | 2015-02-03 | 2018-01-23 | 大连理工大学 | 一种基于词向量的问题路由方法 |
| IL238562B (en) * | 2015-04-30 | 2019-05-30 | Verint Systems Ltd | A system and method for spatial grouping by lattices in several resolutions |
| CN106255054A (zh) * | 2015-06-10 | 2016-12-21 | 阿里巴巴集团控股有限公司 | 确定移动终端定位间隔的方法、移动终端及服务器 |
| US20170111458A1 (en) * | 2015-10-14 | 2017-04-20 | Facebook, Inc. | Systems and methods for providing destination suggestions |
| US11113651B2 (en) * | 2016-01-07 | 2021-09-07 | Playcore Wisconsin, Inc. | Method and system for assessing play value of a playground |
| US10395234B1 (en) * | 2016-03-15 | 2019-08-27 | Cray Pay Inc. | Mobile device enablement of universal prepaid cards |
| US10789316B2 (en) | 2016-04-08 | 2020-09-29 | Pearson Education, Inc. | Personalized automatic content aggregation generation |
| US10325215B2 (en) | 2016-04-08 | 2019-06-18 | Pearson Education, Inc. | System and method for automatic content aggregation generation |
| US10642848B2 (en) | 2016-04-08 | 2020-05-05 | Pearson Education, Inc. | Personalized automatic content aggregation generation |
| EP3322149B1 (en) * | 2016-11-10 | 2023-09-13 | Tata Consultancy Services Limited | Customized map generation with real time messages and locations from concurrent users |
| JP6767952B2 (ja) * | 2017-09-08 | 2020-10-14 | ヤフー株式会社 | 推定装置、推定方法および推定プログラム |
| SG11202102696TA (en) * | 2018-10-15 | 2021-04-29 | Liveperson Inc | Dynamic endpoint communication channels |
| US11126676B2 (en) * | 2018-12-10 | 2021-09-21 | Sap Se | Influence rank generation system for enterprise community using social graph |
| JP7067517B2 (ja) | 2019-03-27 | 2022-05-16 | 株式会社Soken | アンテナ装置 |
| US10887380B2 (en) * | 2019-04-01 | 2021-01-05 | Google Llc | Multi-cluster ingress |
| US11782962B2 (en) | 2019-08-12 | 2023-10-10 | Nec Corporation | Temporal context-aware representation learning for question routing |
| US20210365445A1 (en) * | 2020-05-25 | 2021-11-25 | Fortior Solutions, Llc | Technologies for collecting, managing, and providing contact tracing information for infectious disease response and mitigation |
| EP3952364A1 (en) * | 2020-08-06 | 2022-02-09 | Panasonic Intellectual Property Corporation of America | Transceiver device, network entity and base station |
| CN112818186A (zh) * | 2021-01-22 | 2021-05-18 | 平安消费金融有限公司 | 信息跟踪方法、装置、电子设备及存储介质 |
| US12389367B2 (en) | 2021-04-15 | 2025-08-12 | Ionia, Inc. | Mobile application redirect by way of triggered push notifications |
| US11605139B1 (en) | 2022-06-23 | 2023-03-14 | World Answer Zone Llc | Method of collating, abstracting, and delivering worldwide viewpoints |
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| CN1950674A (zh) * | 2004-04-30 | 2007-04-18 | 日本先锋公司 | 地点搜索装置、导航装置、地点搜索方法、地点搜索程序和记录地点搜索程序的信息记录媒体 |
| WO2007090133A2 (en) * | 2006-01-30 | 2007-08-09 | Kramer Jame F | System for providing a service to venues where people aggregate |
| CN101341373A (zh) * | 2005-09-19 | 2009-01-07 | 尼治企业 | 用于识别地理位置的方法和系统 |
| CN102047249A (zh) * | 2008-05-27 | 2011-05-04 | 高通股份有限公司 | 用于聚合和呈现与地理位置相关联的数据的方法和设备 |
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| US6223165B1 (en) * | 1999-03-22 | 2001-04-24 | Keen.Com, Incorporated | Method and apparatus to connect consumer to expert |
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-
2013
- 2013-02-28 SG SG11201405299YA patent/SG11201405299YA/en unknown
- 2013-02-28 ES ES13755392T patent/ES2730376T3/es active Active
- 2013-02-28 SG SG10201708442PA patent/SG10201708442PA/en unknown
- 2013-02-28 US US14/382,128 patent/US10311747B2/en active Active
- 2013-02-28 EP EP19159905.9A patent/EP3512221B1/en active Active
- 2013-02-28 WO PCT/US2013/028440 patent/WO2013130894A1/en not_active Ceased
- 2013-02-28 MX MX2014010371A patent/MX355293B/es active IP Right Grant
- 2013-02-28 TR TR2019/09349T patent/TR201909349T4/tr unknown
- 2013-02-28 EP EP13755392.1A patent/EP2820616B1/en active Active
- 2013-02-28 CA CA2866123A patent/CA2866123A1/en not_active Abandoned
- 2013-02-28 CN CN201711377018.3A patent/CN107948928B/zh active Active
- 2013-02-28 PT PT13755392T patent/PT2820616T/pt unknown
- 2013-02-28 JP JP2014560061A patent/JP6163501B2/ja active Active
- 2013-02-28 CN CN201380021697.4A patent/CN104254865A/zh active Pending
- 2013-02-28 KR KR1020147027287A patent/KR102047150B1/ko active Active
- 2013-02-28 ES ES19159905T patent/ES2881768T3/es active Active
- 2013-02-28 AU AU2013225842A patent/AU2013225842A1/en not_active Abandoned
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2014
- 2014-08-27 IL IL234340A patent/IL234340A/en active IP Right Grant
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2017
- 2017-06-19 JP JP2017119566A patent/JP6442000B2/ja active Active
- 2017-09-11 IL IL254408A patent/IL254408B/en not_active IP Right Cessation
- 2017-12-27 US US15/855,770 patent/US11462125B2/en active Active
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2018
- 2018-11-22 JP JP2018219146A patent/JP6666412B2/ja active Active
- 2018-12-11 IL IL263654A patent/IL263654B/en active IP Right Grant
Patent Citations (4)
| Publication number | Priority date | Publication date | Assignee | Title |
|---|---|---|---|---|
| CN1950674A (zh) * | 2004-04-30 | 2007-04-18 | 日本先锋公司 | 地点搜索装置、导航装置、地点搜索方法、地点搜索程序和记录地点搜索程序的信息记录媒体 |
| CN101341373A (zh) * | 2005-09-19 | 2009-01-07 | 尼治企业 | 用于识别地理位置的方法和系统 |
| WO2007090133A2 (en) * | 2006-01-30 | 2007-08-09 | Kramer Jame F | System for providing a service to venues where people aggregate |
| CN102047249A (zh) * | 2008-05-27 | 2011-05-04 | 高通股份有限公司 | 用于聚合和呈现与地理位置相关联的数据的方法和设备 |
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