SG10201708442PA - Empirical expert determination and question routing system and method - Google Patents

Empirical expert determination and question routing system and method

Info

Publication number
SG10201708442PA
SG10201708442PA SG10201708442PA SG10201708442PA SG10201708442PA SG 10201708442P A SG10201708442P A SG 10201708442PA SG 10201708442P A SG10201708442P A SG 10201708442PA SG 10201708442P A SG10201708442P A SG 10201708442PA SG 10201708442P A SG10201708442P A SG 10201708442PA
Authority
SG
Singapore
Prior art keywords
routing system
expert determination
question routing
empirical
empirical expert
Prior art date
Application number
SG10201708442PA
Inventor
Lenny Rachitsky
Samuel Alan Haugh
Nelson Aurel Gauthier
Original Assignee
Airbnb Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Airbnb Inc filed Critical Airbnb Inc
Publication of SG10201708442PA publication Critical patent/SG10201708442PA/en

Links

Classifications

    • G06Q50/40
    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B19/00Teaching not covered by other main groups of this subclass
    • G09B19/0061Geography
    • GPHYSICS
    • G06COMPUTING; CALCULATING OR COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10Services
    • GPHYSICS
    • G09EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09BEDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B7/00Electrically-operated teaching apparatus or devices working with questions and answers
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04LTRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00Network arrangements or protocols for supporting network services or applications
    • H04L67/01Protocols
    • H04L67/10Protocols in which an application is distributed across nodes in the network
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/021Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/024Guidance services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/025Services making use of location information using location based information parameters
    • H04W4/027Services making use of location information using location based information parameters using movement velocity, acceleration information
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02Services making use of location information
    • H04W4/029Location-based management or tracking services
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04WWIRELESS COMMUNICATION NETWORKS
    • H04W4/00Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H04W4/21Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Educational Technology (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Navigation (AREA)
  • User Interface Of Digital Computer (AREA)
  • Instructional Devices (AREA)
SG10201708442PA 2012-02-29 2013-02-28 Empirical expert determination and question routing system and method SG10201708442PA (en)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US201261605126P 2012-02-29 2012-02-29

Publications (1)

Publication Number Publication Date
SG10201708442PA true SG10201708442PA (en) 2017-11-29

Family

ID=49083314

Family Applications (2)

Application Number Title Priority Date Filing Date
SG10201708442PA SG10201708442PA (en) 2012-02-29 2013-02-28 Empirical expert determination and question routing system and method
SG11201405299YA SG11201405299YA (en) 2012-02-29 2013-02-28 Empirical expert determination and question routing system and method

Family Applications After (1)

Application Number Title Priority Date Filing Date
SG11201405299YA SG11201405299YA (en) 2012-02-29 2013-02-28 Empirical expert determination and question routing system and method

Country Status (14)

Country Link
US (2) US10311747B2 (en)
EP (2) EP2820616B1 (en)
JP (3) JP6163501B2 (en)
KR (1) KR102047150B1 (en)
CN (2) CN107948928B (en)
AU (1) AU2013225842A1 (en)
CA (1) CA2866123A1 (en)
ES (2) ES2881768T3 (en)
IL (3) IL234340A (en)
MX (1) MX355293B (en)
PT (1) PT2820616T (en)
SG (2) SG10201708442PA (en)
TR (1) TR201909349T4 (en)
WO (1) WO2013130894A1 (en)

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Also Published As

Publication number Publication date
MX2014010371A (en) 2015-07-06
JP2019061698A (en) 2019-04-18
JP6666412B2 (en) 2020-03-13
CN104254865A (en) 2014-12-31
EP3512221B1 (en) 2021-04-07
PT2820616T (en) 2019-06-12
TR201909349T4 (en) 2019-07-22
IL254408B (en) 2018-12-31
ES2730376T3 (en) 2019-11-11
AU2013225842A1 (en) 2014-09-18
IL234340A (en) 2017-10-31
CN107948928A (en) 2018-04-20
SG11201405299YA (en) 2014-09-26
KR20140136480A (en) 2014-11-28
IL263654B (en) 2019-12-31
KR102047150B1 (en) 2019-11-20
EP3512221A1 (en) 2019-07-17
US20180137772A1 (en) 2018-05-17
JP2017199402A (en) 2017-11-02
EP2820616A4 (en) 2015-10-14
EP2820616A1 (en) 2015-01-07
CN107948928B (en) 2020-04-07
IL254408A0 (en) 2017-11-30
JP2015512104A (en) 2015-04-23
EP2820616B1 (en) 2019-04-10
US10311747B2 (en) 2019-06-04
WO2013130894A1 (en) 2013-09-06
JP6163501B2 (en) 2017-07-12
MX355293B (en) 2018-04-13
ES2881768T3 (en) 2021-11-30
CA2866123A1 (en) 2013-09-06
JP6442000B2 (en) 2018-12-19
US11462125B2 (en) 2022-10-04
IL263654A (en) 2019-01-31
US20150017616A1 (en) 2015-01-15

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