WO2023233911A1 - Système de traitement d'informations, programme, et procédé de traitement d'informations - Google Patents

Système de traitement d'informations, programme, et procédé de traitement d'informations Download PDF

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Publication number
WO2023233911A1
WO2023233911A1 PCT/JP2023/017101 JP2023017101W WO2023233911A1 WO 2023233911 A1 WO2023233911 A1 WO 2023233911A1 JP 2023017101 W JP2023017101 W JP 2023017101W WO 2023233911 A1 WO2023233911 A1 WO 2023233911A1
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WIPO (PCT)
Prior art keywords
tool
information
information processing
processing system
customer
Prior art date
Application number
PCT/JP2023/017101
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English (en)
Japanese (ja)
Inventor
アントワン レオ アンドリュー
Original Assignee
株式会社永木精機
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 株式会社永木精機 filed Critical 株式会社永木精機
Publication of WO2023233911A1 publication Critical patent/WO2023233911A1/fr

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Classifications

    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00—Commerce
    • G06Q30/06—Buying, selling or leasing transactions
    • G06Q30/0645—Rental transactions; Leasing transactions
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Systems or methods specially adapted for specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to an information processing system, a program, and an information processing method.
  • Patent Document 1 Conventionally, tools have been managed using electrical means such as IC cards (see Patent Document 1).
  • the method described in Patent Document 1 is configured so that information such as the type of tool and the history of the tool can be confirmed. If any trouble occurs, the cause of the trouble can be determined by verifying the above information.
  • the present invention provides an information processing system and the like that allows a user to easily grasp the repair time or service life of a tool before any trouble occurs.
  • an information processing system includes a processor capable of executing programs to perform the following steps.
  • tool information indicating a plurality of tools that are products of the user and customer information indicating a customer who owns or borrows the tools are managed.
  • the obtaining step obtains parameters regarding the use of the tool by the customer.
  • the notification step when the parameters satisfy predetermined conditions, the user is notified of the repair time or service life of the tool in a manner that allows tool information and customer information to be grasped.
  • the user can easily grasp the repair time or service life of the tool, so troubles can be prevented from occurring.
  • FIG. 1 is a diagram showing the overall configuration of an information processing system.
  • FIG. 2 is a block diagram showing the hardware configuration of an information processing device.
  • FIG. 2 is a block diagram showing the hardware configuration of a customer terminal.
  • FIG. 2 is a functional block diagram showing the functions of the information processing device.
  • FIG. 2 is an activity diagram showing the flow of information processing executed by the information processing device.
  • FIG. 3 is a diagram illustrating an example of a screen displayed on a display unit of the information processing device.
  • FIG. 3 is a diagram illustrating an example of a screen displayed on a display unit of the information processing device.
  • FIG. 3 is a diagram illustrating an example of a screen displayed on a display unit of the information processing device. It is a figure showing an example of the screen displayed on the display part of a customer terminal.
  • FIG. 3 is a diagram illustrating an example of a screen displayed on a display unit of the information processing device.
  • the program for realizing the software appearing in this embodiment may be provided as a non-transitory computer-readable medium, or may be downloaded from an external server.
  • the program may be provided in a manner that allows the program to be started on an external computer and the function thereof is realized on the client terminal (so-called cloud computing).
  • the term "unit” may include, for example, a combination of hardware resources implemented by circuits in a broad sense and software information processing that can be concretely implemented by these hardware resources.
  • various types of information are handled in this embodiment, and these information include, for example, the physical value of a signal value representing voltage and current, and the signal value as a binary bit collection consisting of 0 or 1. It is expressed by high and low levels or quantum superposition (so-called quantum bits), and communication and calculations can be performed on circuits in a broad sense.
  • a circuit in a broad sense is a circuit realized by at least appropriately combining a circuit, a circuit, a processor, a memory, and the like. That is, Application Specific Integrated Circuit (ASIC), programmable logic device (for example, Simple Programmable Logic Device (SPLD)), complex programmer Complex Programmable Logic Device (CPLD) and field This includes a field programmable gate array (FPGA) and the like.
  • ASIC Application Specific Integrated Circuit
  • SPLD Simple Programmable Logic Device
  • CPLD complex programmer Complex Programmable Logic Device
  • FPGA field programmable gate array
  • FIG. 1 is a diagram showing the overall configuration of an information processing system.
  • the information processing system 1 includes an information processing device 2 and a customer terminal 3, which are configured to be able to communicate through a network (telecommunication line).
  • the information processing system 1 is comprised of one or more devices or components.
  • the information processing system 1 is composed of only the information processing device 2, the information processing system 1 can be the information processing device 2, and if it is composed of the customer terminal 3, the information processing system 1 can be the customer terminal 3.
  • FIG. 2 is a block diagram showing the hardware configuration of the information processing device.
  • the information processing device 2 includes a communication section 21 , a storage section 22 , a control section 23 , a display section 24 , and an input section 25 , and these components are connected inside the information processing device 2 via a communication bus 20 . electrically connected.
  • the communication unit 21 is preferably a wired communication means such as USB, IEEE1394, Thunderbolt (registered trademark), wired LAN network communication, etc., it is also suitable for wireless LAN network communication, mobile communication such as 3G/LTE/5G, and BLUETOOTH (registered trademark). Communication etc. may be included as necessary. That is, it is more preferable to implement it as a set of these plurality of communication means.
  • the storage unit 22 stores various information defined by the above description. This may be used, for example, as a storage device such as a solid state drive (SSD) that stores various programs related to the information processing device 2 executed by the control unit 23, or as a temporary storage device related to program calculations. It can be implemented as a memory such as a random access memory (RAM) that stores information (arguments, arrays, etc.) necessary for the process. Alternatively, a combination of these may be used.
  • SSD solid state drive
  • RAM random access memory
  • the control unit 23 processes and controls overall operations related to the information processing device 2 .
  • the control unit 23 is, for example, a central processing unit (CPU) not shown.
  • the control unit 23 realizes various functions related to the information processing device 2 by reading predetermined programs stored in the storage unit 22. That is, information processing by software stored in the storage unit 22 is specifically implemented by the control unit 23, which is an example of hardware, and can be executed as each functional unit included in the control unit 23.
  • the control section 23 is not limited to a single control section, and may be implemented so as to have a plurality of control sections 23 for each function. It may also be a combination thereof. That is, the control unit 23 is an example of a processor that can execute a program so that each step described below is performed.
  • the display unit 24 may be included in the casing of the information processing device 2, or may be attached externally.
  • the display unit 24 displays a screen of a graphical user interface (GUI) that can be operated by the user. This is preferably carried out by using display devices such as a CRT display, a liquid crystal display, an organic EL display, and a plasma display depending on the type of information processing device 2, for example.
  • GUI graphical user interface
  • the input unit 25 may be included in the casing of the information processing device 2 or may be externally attached.
  • the input unit 25 may be integrated with the display unit 24 and implemented as a touch panel. With a touch panel, the user can input tap operations, swipe operations, and the like. Of course, a switch button, a mouse, a QWERTY keyboard, etc. may be used instead of the touch panel. That is, the input unit 25 receives operation inputs made by the user. The input is transferred as a command signal to the control unit 23 via the communication bus 20, and the control unit 23 can perform predetermined control or calculation as necessary.
  • the customer terminal 3 is operated by a customer who wishes to input information such as scheduled construction information, information regarding the use of tools, etc., and obtain information on tools necessary for the scheduled construction, scheduled construction procedures, etc.
  • the customer terminal 3 may be of any type, such as a smartphone, a tablet terminal, a computer, or any other device as long as it can access the information processing device 2 through a telecommunications line.
  • FIG. 3 is a block diagram showing the hardware configuration of the customer terminal.
  • the customer terminal 3 includes a communication section 31 , a storage section 32 , a control section 33 , a display section 34 , and an input section 35 . connected. Descriptions of the communication unit 31, storage unit 32, control unit 33, display unit 34, and input unit 35 are the same as those of each unit in the information processing device 2, and will therefore be omitted.
  • each functional unit included in the control unit 23 can be executed by specifically implementing information processing by the software stored in the storage unit 22 by the control unit 23, which is an example of hardware.
  • FIG. 4 is a functional block diagram showing the functions of the information processing device.
  • the control unit 23 includes a management unit 231, an acquisition unit 232, a notification unit 233, a presentation unit 234, and a transmission unit 235 as each functional unit.
  • the management unit 231 is configured to be able to execute management steps. Specifically, the management unit 231 is configured to receive information via the communication unit 21 or the storage unit 22 and to be able to store this information in the memory. In particular, the management unit 231 manages tool information indicating a plurality of tools that are products of the user. Furthermore, the management unit 231 manages the tool information and the number of times the tool is used in association with each other. Examples of the tool information include product code, tool type, product name, manufacturing date, lot number of tool parts, material of tool parts, and the like. The management unit 231 also manages customer information indicating customers who own or borrow tools. Examples of the customer information include the customer's company name (including branch name), customer's address, and the like.
  • the acquisition unit 232 is configured to be able to execute the acquisition step. Specifically, the acquisition unit 232 acquires parameters related to tool use by the customer, which are received from the customer terminal 3 or stored in the storage unit 22 . The parameters preferably include at least one of the number of times the tool has been used and the age since manufacture. By acquiring such parameters in the acquisition unit 232, the management unit 231 can accurately manage the repair period or service life of the tool.
  • the acquisition unit 232 may acquire at least part of the parameters from the sensor of the tool. In this case, tools can be managed more easily and accurately by the information processing system 1. Furthermore, the acquisition unit 232 acquires usage information regarding tool usage via the customer terminal 3 before or after construction work is implemented. Then, when the management unit 231 acquires the usage information, it updates the number of times the tool is used. As a result, the number of times the tool is used is incremented by one. Further, the acquisition unit 232 acquires construction information regarding the construction via the customer terminal 3 before the construction is implemented.
  • the notification unit 233 is configured to be able to execute the notification step. Specifically, when the parameters acquired by the acquisition unit 232 satisfy a predetermined condition, the notification unit 233 notifies the user of the repair time or service life of the tool in a manner that allows tool information and customer information to be grasped. do.
  • the predetermined conditions are determined depending on the type of tool.
  • the user eg, maintenance department
  • This alternative tool can also be managed by the information processing system 1.
  • the presentation unit 234 is configured to be able to execute the presentation step. Specifically, the presentation unit 234 determines tools suitable for the construction work based on the construction information acquired by the acquisition unit 232 and the tool information managed by the management unit 231 before the construction work is carried out. present. This allows customers to carry out construction work safely and accurately.
  • the presentation unit 234 is configured to generate various display information and control display content that can be viewed by the user.
  • Display information may be visual information itself generated in a form that is visible to the user, such as a screen, image, icon, text, etc., or, for example, display information such as a screen, image, icon, text, etc. on the display unit 24 or the display unit 34. It may also be rendering information for display.
  • the construction information includes the material of the part to be constructed. In this case, it is possible to avoid using the presented tool for parts to be constructed that are made of different materials, thereby further increasing the safety of the construction work.
  • the presentation unit 234 may be further configured to present at least one of the construction procedure and construction accident cases. By confirming this information before carrying out construction work, construction work can be carried out more safely and accurately.
  • the transmitting unit 235 is configured to be able to execute the transmitting step. Specifically, when the tool is repaired, the transmitting unit 235 transmits information indicating the details of the repair to the customer (customer terminal 3) via the communication unit 21 and the network.
  • the details of the repair include, for example, the type of parts replaced, the cleaning status of the parts, whether or not grease is used, and the type of grease.
  • the customer can grasp the parts that are likely to deteriorate, and therefore can proceed with the construction work more carefully.
  • tools examples include tools used for various purposes, and are not particularly limited, but tools for electrical work are preferred. Electrical work is often dangerous, so work with a higher level of safety is required. It is particularly suitable to use the information processing system of the present invention for the management of tools used in electrical work that requires such high safety.
  • FIG. 5 is an activity diagram showing the flow of information processing executed by the information processing device.
  • 6 to 8 and FIG. 14 are diagrams each showing an example of a screen displayed on the display unit of the information processing device.
  • 9 to 13 are diagrams each showing an example of a screen displayed on the display section of the customer terminal. The flow of information processing will be explained below along with each activity shown in FIG.
  • the user When using the information processing system 1, first, each time the development of a new tool is completed, the user registers the new tool in the information processing device 2. Specifically, the user inputs various tool information via the input unit 25 while referring to screens 400 and 410 (see FIGS. 6 and 7) displayed on the display unit 24.
  • a button 401, input fields 402 and 403, and a display field 404 are displayed on the screen 400 shown in FIG.
  • the input field 402 is a field for inputting a product code
  • the input field 403 is a field for inputting a product name.
  • the display field 404 can display tool information regarding all tools currently registered in the information processing device 2. Tool information regarding a predetermined tool is displayed in a display field 404 in accordance with the product code and/or product name input in the input fields 402 and 403.
  • a button 401 is a button that is pressed when adding a product. When the button 401 is pressed, the control unit 23 causes the display unit 24 to display a screen 410 shown in FIG.
  • buttons 415 and 416 are displayed on the screen 410.
  • Input columns 411 to 414 are columns for inputting a product code, tool type, product name, and manufacturing date, respectively.
  • a button 414a for advancing the date and a button 414b for returning the date are provided at the right end of the input field 414.
  • the button 415 is a button to be pressed when registering the tool information input in the input fields 411 to 414 to the information processing device 2
  • the button 416 is a button to be pressed to delete the tool information input in the input fields 411 to 414. button.
  • the tool information may include related drawings, a parts list including assembly diagrams, materials of parts, and the like.
  • the screen 410 may be provided with an input column for inputting this information.
  • the management section 231 accepts input of this information, stores it in the storage section 22, and starts management.
  • necessary additional information battery voltage, motor torque, etc.
  • a control flowchart may also be registered as tool information.
  • a new tool (tool information) is registered in the information processing device 2
  • the user selects predetermined conditions (number of uses, number of uses, (elapsed period after manufacturing, etc.) is set in the information processing device 2.
  • the predetermined conditions that this parameter should satisfy are stored in the storage unit 22.
  • the user registers a unique product number (ID number) for each new tool. Specifically, the user inputs the product number via the input unit 25 while referring to screens 420 and 430 (see FIGS. 8 and 9) displayed on the display unit 24.
  • buttons 421 to 423 are displayed on the screen 420 shown in FIG.
  • the button 421 is a button that is pressed when registering one product
  • the button 422 is a button that is pressed when registering multiple products.
  • the button 423 is a button that is pressed when completing product registration.
  • the control unit 23 causes the display unit 24 to display a screen 430 shown in FIG.
  • the screen 430 displays display fields 431 to 433, an input field 434, and buttons 435 and 436.
  • Display columns 431 to 433 are columns for displaying a product code, product name, and owner name (user name), respectively.
  • a button 431a with a letter V written on it is displayed. When this button 431a is pressed, a list of product codes and product names of all tools registered in the information processing device 2 is displayed.
  • the selected product code, product name, and owner name are displayed in display fields 431 to 433. Thereafter, the user inputs the product number (ID number) into the input field 434.
  • the button 435 is a button to be pressed when registering the product number (ID number) input in the input field 434 to the information processing device 2, and the button 436 is a button to delete the product number (ID number) input in the input field 434. This is the button you press to do this.
  • the management unit 231 receives the input of this information, stores it in the storage unit 22, and manages it.
  • the tool is an electric tool or a tool having a sensor
  • an RFID number radio ID number
  • the user registers in the information processing device 2 the customer to whom the tool is sold or lent. Specifically, while referring to a screen (not shown) displayed on the display unit 24, the user inputs customer information such as the customer's name and address (i.e., whether the user owns a tool or not) via the input unit 25. Enter the customer information (indicating the customer to borrow).
  • the management unit 231 receives input of this information, stores it in the storage unit 22, and starts management.
  • the management unit 231 also manages tool information and the number of times the tool is used in association with each other.
  • the customer registers construction information regarding the construction in the customer terminal 3 before the construction is carried out (activity A001). Specifically, the customer inputs various construction information via the input unit 35 while referring to screens 440 and 450 (see FIGS. 10 and 11) displayed on the display unit 34.
  • a button 441 is displayed on the screen 440 shown in FIG.
  • the button 441 is a button that is pressed when registering construction information.
  • the control section 33 causes the display section 34 to display a screen 450 shown in FIG. 11.
  • Input columns 451 to 453 are columns for inputting the location where the construction is to be carried out, the contents of the construction, and the name of the electric wire, respectively.
  • a button 453a with a letter V written on it is displayed.
  • this button 453a is pressed, a list of electric wire names registered in the information processing device 2 is displayed, and by selecting one predetermined electric wire name, the selected electric wire name is displayed in the display field 453.
  • Information corresponding to the wire name (type of wire, outer diameter) is displayed in column 454.
  • the input field 455 is a field for inputting the tension used when extending (elongating) the electric wire during construction.
  • the button 456 is a button to be pressed when registering the construction information input in the input fields 451 to 453, 455 to the information processing device 2, and the button 457 is used to delete the construction information input in the input fields 451 to 453, 455. This is the button you press to do this.
  • the control unit 33 accepts the input of this information.
  • the communication unit 31 then transmits this information to the information processing device 2 via the network.
  • the acquisition unit 232 acquires construction information via the communication unit 21 . Thereafter, the presentation unit 234 determines a tool suitable for the construction work based on this construction information and the tool information managed by the management unit 231 (activity A002). Then, the presentation unit 234 transmits information on tools suitable for the construction work, construction procedures, accident cases, etc. to the customer terminal 3 via the communication unit 21 and the network.
  • the customer terminal 3 receives this information through the communication unit 31, stores it in the storage unit 32, and displays (presents) it on the display unit 34 (activity A003).
  • the display unit 34 displays a screen 460 (see FIG. 12) showing information on necessary tools including the camshaft, as well as a screen 470 (see FIG. 13) showing information on the procedure for the electric wire extension work.
  • a screen 460 shown in FIG. 12 displays display columns 461 to 464 and a button 465.
  • the display column 461 is a column for displaying tool information
  • the display column 462 is a column for displaying an image of a tool.
  • the display column 463 is a column for displaying event information and comments along with the date and time
  • the display column 464 is a column for displaying the contents of the display column 463 as a bar graph and the number of times of use for each month.
  • Button 465 is a button that is pressed when closing screen 460. When the button 465 is pressed, the control unit 33 closes the screen 460 and displays a screen 470 shown in FIG. 13 on the display unit 34.
  • Display fields 471 and 472 and buttons 473 to 475 are displayed on the screen 470.
  • the display column 471 is a column for displaying the construction work procedure in text
  • the display column 472 is a column for displaying the construction work procedure in images. For example, when an image of the first work is displayed in the display field 472, the corresponding characters "*first work" in the display field 471 are highlighted (bold, shaded, etc.).
  • the button 473 is a button that is pressed when reducing the screen 470
  • the button 474 is a button that is pressed when the screen 470 is enlarged.
  • Button 475 is a button that is pressed when confirming the next task.
  • buttons 475 and 470 When the button 475 is pressed, an image of the next work is displayed in the display field 472, and the corresponding characters "*Next work" are highlighted in the display field 471.
  • the image displayed in the display field 472 may be a moving image instead of a still image.
  • the button 475 can be configured to be pressed when playing and pausing the video. As described above, by visually checking the screens 460 and 470, it is possible to prevent the selection of a tool for copper wire during work for stretching aluminum wire, thereby further increasing the safety of the work. can.
  • the customer Upon completion of the construction work, the customer inputs usage information regarding the use of the tool into the customer terminal 3 (activity A004). Specifically, while referring to a screen (not shown) displayed on the display unit 34, the customer enters usage information indicating that the use of the tool used in the construction work has been completed via the input unit 35. input. In other words, the control unit 33 receives input of tool usage information. The communication unit 31 then transmits this information to the information processing device 2 via the network.
  • the configuration in which the customer inputs usage information regarding the use of tools after construction is completed, it is possible to confirm whether or not tools have been left behind at the construction site, and it is possible to prevent tools from being left behind. Thereby, the safety of the construction site can be ensured.
  • the configuration is such that usage information is automatically sent from the sensor to the information processing device 2 via the network when the power tool is turned on (before construction work is carried out). It's okay.
  • the acquisition unit 232 acquires usage information regarding tool usage via the communication unit 21 .
  • the management unit 231 updates the number of uses by adding "1" to the number of uses (activity A005).
  • the notification unit 233 informs the tool of the repair time or the usage life of the tool.
  • the customer information is notified to the user by displaying a screen 480 (see FIG. 14) on the display unit 24 in a manner that allows the customer information to be grasped (activity A006).
  • a display field 481 is displayed on the screen 480 shown in FIG. Display field 481 displays customer name, product code, tool type, product name, and warning content.
  • the notification unit 233 transmits information indicating that the user will visit the customer to collect tools to the customer terminal 3 via the communication unit 21 and the network.
  • the customer terminal 3 receives (receives) this information through the communication unit 31, stores it in the storage unit 32, and displays (notifies) it on the display unit 34 (activity A007). This allows the customer to know when a predetermined tool is due for repair or has reached the end of its useful life. On the other hand, if the above parameters do not satisfy the predetermined conditions, the management unit 231 continues to manage the tools.
  • the user After completing the repair, the user inputs information indicating the details of the tool repair (repair details) into the information processing device 2 (activity A008). Specifically, while referring to a screen (not shown) displayed on the display unit 24, the user inputs the repair details of the tool (type of replacement part, material of the replacement part, grease) via the input unit 25. (whether or not to use grease, type of grease, etc.). In other words, the transmitter 235 receives input of the details of repair of the tool. The communication unit 21 then transmits this information to the customer terminal 3 via the network.
  • control unit 33 acquires (receives) the repair details via the communication unit 31. (Activity A009). The repair details are then stored in the storage section 32 and displayed (notified) on the display section 34.
  • the information processing system 1 includes a control unit (processor) 23 that can execute a program so that the following steps are performed.
  • the management unit 231 manages tool information indicating a plurality of tools that are products (products) of a user, and customer information indicating a customer who owns or borrows the tools.
  • the acquisition unit 232 acquires parameters related to tool use by the customer. When the parameters meet predetermined conditions, the notification unit 233 notifies the user of the repair time or service life of the tool in a manner that allows tool information and customer information to be grasped.
  • the user can easily grasp the repair time or service life of the tool, thereby preventing trouble from occurring.
  • the processing of activities A001 and 004 to be executed locally on the customer terminal 3, it is easier to prevent unauthorized access to the information processing device 2, and therefore, falsification of tool information can be more reliably prevented.
  • the products are not limited to products manufactured by the user himself/herself (in-house), but may also be products manufactured and purchased by other companies, or a mixture of these may be used.
  • An information processing system comprising a processor capable of executing a program so as to perform each of the following steps, and in the management step, tool information indicating a plurality of tools that are products of the user and ownership of the tools. or customer information indicating the borrowing customer, in the acquisition step, parameters related to the use of the tool by the customer are acquired, and in the notification step, if the parameters satisfy a predetermined condition, the tool is scheduled to be repaired or The service life is notified to the user in a manner that allows the tool information and the customer information to be understood.
  • the parameter includes at least one of the number of times the tool is used and the period of time that has passed since manufacture.
  • the acquisition step further acquires usage information regarding the use of the tool before or after the construction
  • the management step further includes the use of the tool.
  • Information and the number of times the tool is used are managed in association with each other, and when the usage information is acquired, the number of times the tool is used is updated.
  • the tool has a sensor, and in the acquisition step, at least some of the parameters are acquired from the sensor of the tool. something to get.
  • the presenting step further presents at least one of the procedure of the construction work and the accident case of the construction work.
  • the construction information includes the material of the parts to be constructed.
  • the tool is an electrical work tool.
  • Information processing system 2 Information processing device 20 : Communication bus 21 : Communication part 22 : Storage part 23 : Control part 231 : Management part 232 : Acquisition part 233 : Notification part 234 : Presentation part 235 : Transmission part 24 : Display part 25: Input section 3: Customer terminal 30: Communication bus 31: Communication section 32: Storage section 33: Control section 34: Display section 35: Input section 400: Screen 401: Button 402: Input field 403: Input field 404: Display field 410: Screen 411: Input field 412: Input field 413: Input field 414: Input field 414a: Button 415: Button 416: Button 420: Screen 421: Button 422: Button 423: Button 430: Screen 431: Display field 431a: Button 432: Display field 433: Display field 434: Input field 435: Button 436: Button 440: Screen 441: Button 450: Screen 451: Input field 452: Input

Abstract

Le problème décrit par la présente invention est de fournir un système de traitement d'informations, etc., avec lequel il est possible pour un utilisateur de déterminer facilement une période de réparation ou une durée de vie d'un outil avant qu'une défaillance ne se produise. La solution selon un aspect de la présente invention porte sur un système de traitement d'informations. Ce système de traitement d'informations est pourvu d'un processeur pouvant exécuter un programme de façon à effectuer les étapes suivantes. Dans une étape de gestion, des informations d'outil indiquant une pluralité d'outils qui sont des produits appartenant à un utilisateur et des informations de client indiquant un client qui possède ou emprunte un outil sont gérées. Dans une étape d'acquisition, un paramètre relatif à l'utilisation de l'outil par le client est acquis. Dans une étape de notification, lorsque le paramètre satisfait une condition prescrite, l'utilisateur est notifié concernant une période de réparation ou une durée de vie de l'outil de sorte que les informations d'outil et les informations de client puissent être déterminées.
PCT/JP2023/017101 2022-05-31 2023-05-02 Système de traitement d'informations, programme, et procédé de traitement d'informations WO2023233911A1 (fr)

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JP2022088672 2022-05-31

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JP2014120821A (ja) * 2012-12-13 2014-06-30 Panasonic Corp 外部機器用の状態表示プログラム及び供給サーバプログラム
JP2018012164A (ja) * 2016-07-21 2018-01-25 株式会社リコー 診断装置、診断システム、診断方法およびプログラム
JP2018147273A (ja) * 2017-03-07 2018-09-20 オークマ株式会社 工具管理装置
JP2019188558A (ja) * 2018-04-26 2019-10-31 ファナック株式会社 工具選定装置及び機械学習装置
JP2021053772A (ja) * 2019-10-01 2021-04-08 株式会社日立製作所 工作機械のツール摩耗診断装置
JP2021119432A (ja) * 2020-01-30 2021-08-12 工機ホールディングス株式会社 電気機器システム
WO2021241550A1 (fr) * 2020-05-29 2021-12-02 日本電気株式会社 Dispositif de gestion de vidéos, procédé de gestion de vidéos, et programme

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* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20120095961A1 (en) * 2010-10-15 2012-04-19 Myers Tire Supply International, Inc. Tool tracking system and method
JP2014120821A (ja) * 2012-12-13 2014-06-30 Panasonic Corp 外部機器用の状態表示プログラム及び供給サーバプログラム
JP2018012164A (ja) * 2016-07-21 2018-01-25 株式会社リコー 診断装置、診断システム、診断方法およびプログラム
JP2018147273A (ja) * 2017-03-07 2018-09-20 オークマ株式会社 工具管理装置
JP2019188558A (ja) * 2018-04-26 2019-10-31 ファナック株式会社 工具選定装置及び機械学習装置
JP2021053772A (ja) * 2019-10-01 2021-04-08 株式会社日立製作所 工作機械のツール摩耗診断装置
JP2021119432A (ja) * 2020-01-30 2021-08-12 工機ホールディングス株式会社 電気機器システム
WO2021241550A1 (fr) * 2020-05-29 2021-12-02 日本電気株式会社 Dispositif de gestion de vidéos, procédé de gestion de vidéos, et programme

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