WO2019028783A1 - Procédé de notification de machine de dépôt et de retrait en libre-service, serveur et support de stockage informatique - Google Patents

Procédé de notification de machine de dépôt et de retrait en libre-service, serveur et support de stockage informatique Download PDF

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Publication number
WO2019028783A1
WO2019028783A1 PCT/CN2017/096921 CN2017096921W WO2019028783A1 WO 2019028783 A1 WO2019028783 A1 WO 2019028783A1 CN 2017096921 W CN2017096921 W CN 2017096921W WO 2019028783 A1 WO2019028783 A1 WO 2019028783A1
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WO
WIPO (PCT)
Prior art keywords
withdrawal
user terminal
user
server
deposit
Prior art date
Application number
PCT/CN2017/096921
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English (en)
Chinese (zh)
Inventor
魏晓洁
Original Assignee
深圳益创信息科技有限公司
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 深圳益创信息科技有限公司 filed Critical 深圳益创信息科技有限公司
Priority to PCT/CN2017/096921 priority Critical patent/WO2019028783A1/fr
Publication of WO2019028783A1 publication Critical patent/WO2019028783A1/fr

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    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07D—HANDLING OF COINS OR VALUABLE PAPERS, e.g. TESTING, SORTING BY DENOMINATIONS, COUNTING, DISPENSING, CHANGING OR DEPOSITING
    • G07D11/00—Devices accepting coins; Devices accepting, dispensing, sorting or counting valuable papers
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines

Definitions

  • the present invention relates to the field of computer application technologies, and in particular, to a notification method, a server, and a computer storage medium for a self-service deposit and withdrawal machine.
  • the self-service deposit and withdrawal machine greatly facilitates the user's deposit or withdrawal processing requirements, saves user time, and also saves the bank's human resources to a certain extent and improves the bank's Work efficiency.
  • Commonly used self-service deposit and withdrawal machines include CRS (Cash Recycling System), ATM (Automated Teller Machine), and CDM (Cash Deposit Machine).
  • the embodiment of the invention provides a notification method for a self-service deposit and withdrawal machine, a server and a computer storage medium, which can perform queuing notification so that the queuing user can reasonably arrange the queuing time.
  • an embodiment of the present invention provides a notification method for a self-service deposit and withdrawal machine, including:
  • the server When receiving the withdrawal request from the user terminal to the target self-service deposit and withdrawal machine, the server assigns a unique user number to the user terminal, and sends the user number to the user terminal, where the user number is queued according to the current The user who withdraws the money is obtained by sequential numbering;
  • the server receives and records the withdrawal amount value sent by the user terminal, and receives the target self-service deposit and withdrawal machine to send the remaining credit value;
  • the server When the server detects that the remaining credit value is less than the withdrawal credit value, and the current legal withdrawal user number is in the order of the user number of the user terminal, the server sends a notification message to the user terminal, where the notification message is sent. Used to notify the user terminal that the normal withdrawal cannot be made;
  • the server sends a verification code to the user terminal, and when the correct verification code returned by the user terminal is received, the target self-service deposit and withdrawal machine is started. Deposit and withdrawal function.
  • the method may further include:
  • the server records the communication number of the user terminal, and the server communicates with the user terminal based on the recorded communication number;
  • the server When receiving the notification message of the completion of the withdrawal of the user terminal returned by the target self-service deposit and withdrawal machine, the server cancels the user number of the user terminal, and deletes the communication number of the user terminal.
  • the communication number is carried in the withdrawal queuing request, and the withdrawal amount value is carried in the withdrawal queuing request.
  • the method may further include:
  • the user notification message includes a voice communication message and/or a video notification message, and the user notification message is used to notify the user terminal to perform a withdrawal operation to the target cash dispenser within a predetermined time.
  • the verification code abnormality includes: the received verification code returned by the user terminal is inconsistent with the sent verification code; the target cash machine is provided with a device identifier, and the user notification message is notified by means of voice notification.
  • the cash machine corresponding to the device identification performs the withdrawal operation.
  • an embodiment of the present invention further provides a server, including: a memory and a processor;
  • the memory stores program instructions
  • the processor calling the program instructions stored in the memory, for
  • the communication number of the user terminal is recorded in the memory, and the processor is in communication with the user terminal based on the recorded communication number;
  • the processor is also used to control
  • the user number of the user terminal is cancelled, and the communication number of the user terminal is deleted.
  • the communication number is carried in the withdrawal queuing request, and the withdrawal amount value is carried in the withdrawal queuing request.
  • the processor is further used to control the processor
  • the user notification message includes a voice communication message and/or a video notification message, and the user notification message is used to notify the user terminal to perform a withdrawal operation to the target cash dispenser within a predetermined time.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores program instructions, which are used to implement the method according to the first aspect described above when the program instructions are executed.
  • It can automatically queue up for a specific self-service deposit and withdrawal machine, and can notify users in time when the balance is insufficient in the self-service deposit and withdrawal machine, which is convenient for users to arrange their own time when queuing, and meet the user's automation of queuing. , intelligent needs.
  • FIG. 1 is a schematic structural diagram of a notification system for a self-service deposit and withdrawal machine according to an embodiment of the present invention
  • FIG. 2 is a schematic flow chart of a method for notifying a self-service deposit and withdrawal machine according to an embodiment of the present invention
  • FIG. 3 is a schematic structural diagram of a server according to an embodiment of the present invention.
  • FIG. 1 is a schematic structural diagram of a notification system for a self-service deposit and withdrawal machine 101 according to an embodiment of the present invention.
  • the system of the embodiment of the present invention includes a self-service deposit and withdrawal machine 101, a user terminal 102, and a server 103.
  • the self-service deposit and withdrawal machine 101 may be the aforementioned CRS, ATM, CDM, etc.
  • the user terminal 102 may be a smart terminal, a tablet computer, or the like with a network interface
  • the server 103 may be a Dedicated server 103.
  • the self-service deposit and withdrawal machine 101 reserves a communication interface through which the server 103 can communicate with the server 103 by wire or wirelessly.
  • the server 103 can simultaneously connect to a plurality of self-service deposit and withdrawal machines 101 data and connect to a plurality of user terminals 102 in a wireless manner.
  • the user equipment when the user needs to make a deposit or withdrawal service, can scan the two-dimensional code and the like by the user equipment to the corresponding location of the self-service deposit and withdrawal machine 101 to acquire the device of the self-service deposit and withdrawal machine 101. Identify and determine the corresponding server 103.
  • the user equipment generates a withdrawal queue request, and the withdrawal queue request includes the communication number (such as a telephone number) of the user equipment, and the service involved. If the withdrawal is performed, the withdrawal amount may also be input, and the self-service deposit and withdrawal is also performed.
  • the machine 101 serves as the target self-service deposit and withdrawal machine 101, and transmits the scanned device identification to the corresponding server 103.
  • the user equipment can establish a session connection with the corresponding server 103 through the instant messaging application and the public service account, thereby interacting with the corresponding information. After the withdrawal queue request is sent on the corresponding session interface, the user corresponding to the user equipment can find a location to rest and wait for the notification message of the server 103.
  • the server 103 After receiving the withdrawal queuing request, the server 103 determines, according to the device identifier, the target self-service deposit and withdrawal machine 101 that the user terminal 102 is to perform, and numbers the user equipment according to the queuing queue. The number in the queued state is sequentially numbered, and the number in the queued queue is in the order in which the server 103 receives the withdrawal queue request. When sequentially numbered, the server 103 transmits the user number obtained by sequentially numbering the user terminal 102 to the user terminal 102.
  • the server 103 can detect the change of the user number in the queuing queue in real time, and obtain the remaining credit value in the target self-service deposit and withdrawal machine 101. If the user number of the user terminal 102 is not yet reached, the remaining credit value is The value of the withdrawal amount of the user terminal 102 is smaller than that of the user terminal 102. In order to save the user's time, the user may be notified that the graphic code corresponding to the other self-service depositing and dispensing machine 101 may be re-scanned without waiting for the time to wait for re-queuing. And if it is not less than the withdrawal amount value of the user terminal 102, the detection is continued without notification.
  • the server 103 may send a notification message to notify the user equipment when the user ID of the user terminal 102 is determined according to the queuing queue, and the notification message is used to notify the user equipment that the target self-service deposit and withdrawal is reached.
  • the machine 101 performs business.
  • the server 103 may also notify the user corresponding to the user equipment to the target self-service deposit and withdrawal machine 101 to wait for the service based on the user number in advance by two numbers or more numbers.
  • the server 103 can control the target self-service deposit and withdrawal to close the deposit and withdrawal function, such as closing the card slot and the like.
  • the target self-service deposit and withdrawal machine 101 can also automatically close the deposit and withdrawal function after each time the user completes the service, and then turn on the notification after receiving the notification from the server 103.
  • the server 103 may send a verification code to the user based on the previously recorded phone number of the user terminal 102, and the verification code may be sent to the user terminal 102 by means of a short message, and if the user has reached the target deposit and withdrawal Next to the machine, you can enter the verification code received by the phone number on the above session interface.
  • the server 103 If the server 103 receives the correct verification code, the server 103 enables the deposit and withdrawal function of the target self-service deposit and withdrawal machine 101 to facilitate the legitimate user to perform the corresponding service. If the verification code is not received within the preset duration, or the number of times the verification code is incorrect exceeds the preset number of times threshold, it is determined that the verification code is abnormal, and the deposit and withdrawal function of the target self-service deposit and withdrawal machine 101 is not turned on. .
  • the server 103 may further access the broadcast system of the area such as a bank, and notify the user of the user equipment to perform the corresponding service in the target deposit and withdrawal machine corresponding to the device identifier by means of a broadcast. If the correct newly sent verification code is still not received while waiting for the preset duration, the notification process of the next user number in the queued queue is continued. The server 103 can delete all the information corresponding to the user equipment at the same time.
  • FIG. 2 it is a schematic flowchart of a method for notifying a self-service deposit and withdrawal machine according to an embodiment of the present invention.
  • the method in the embodiment of the present invention may be performed by a dedicated server. In other embodiments, It can be executed by a self-service deposit and withdrawal machine, and new functions can be added to the existing self-service deposit and withdrawal machine.
  • the method of the embodiment of the invention comprises the following steps.
  • the server When receiving the withdrawal request from the user terminal to the target self-service deposit and withdrawal machine, the server assigns a unique user number to the user terminal, and sends the user number to the user terminal, where the user number is based on Users who are currently queued for withdrawal are numbered sequentially.
  • the user number is a number of the server in the order of receiving the withdrawal queuing request.
  • the server and the user terminal can exchange corresponding information through a session interface of the instant messaging application.
  • the user terminal determines the target self-service deposit and withdrawal machine by scanning the graphic code.
  • the server receives and records the withdrawal amount value sent by the user terminal, and receives the target self-service deposit and withdrawal machine to send the remaining credit value. If the user withdraws money, the withdrawal amount value needs to be input, so that the server can determine whether the target deposit and withdrawal machine can complete the withdrawal service for the user.
  • the target self-service deposit and withdrawal machine can provide a data interface to send its own remaining credit value to the server, that is, the amount available for the target self-service deposit and withdrawal machine.
  • S203 The server sends a notification message to the user terminal when detecting that the remaining credit value is less than the withdrawal credit value, and the current legal withdrawal user number is in the order of the user number of the user terminal.
  • the notification message is used to notify the user terminal that the withdrawal cannot be made normally. If the remaining credit value is less than the withdrawal credit value, and the user terminal is not yet reached, the user terminal may be notified by the notification message that the current user is insufficient. If the withdrawal service is necessary, please go to other The self-service cash machine performs or converts to a manual service.
  • S204 The server sends a verification code to the user terminal when the current legal user number is consistent with the user terminal user number, and starts the target self-service access when receiving the correct verification code returned by the user terminal.
  • the deposit and withdrawal function of the machine After determining that the user terminal is determined according to the user terminal user number, sending a short message by using the phone number reported by the user terminal, storing the verification code in the short message, and if receiving the correct verification code, opening the location The deposit and withdrawal function of the target self-service deposit and withdrawal machine.
  • the method of the embodiment of the present invention may further include: the server records the communication number of the user terminal, and the server communicates with the user terminal based on the recorded communication number; the server receives the location When the notification message of the completion of the withdrawal of the user terminal returned by the target self-service deposit and withdrawal machine is performed, the user number of the user terminal is cancelled, and the communication number of the user terminal is deleted.
  • the communication number is carried in the withdrawal queuing request, and the withdrawal amount value is carried in the withdrawal queuing request.
  • the method of the embodiment of the present invention may further include the following steps:
  • the verification code returned by the user terminal is abnormal, triggering the target self-service deposit and withdrawal machine to issue a user notification message;
  • the user notification message includes a voice communication message and/or a video notification message, the user notification The message is used to notify the user terminal to perform a withdrawal operation to the target cash machine within a predetermined time.
  • the verification code abnormality includes: the received verification code returned by the user terminal is inconsistent with the sent verification code; the target cash machine is provided with a device identifier, and the user notification message is notified by means of voice notification.
  • the cash machine corresponding to the device identification performs the withdrawal operation.
  • S206 If the newly sent verification code is still not correctly received while waiting for the preset duration, the next user number in the queuing queue is further notified.
  • the server can delete all the information corresponding to the user equipment at the same time. After the user notification message is sent by the self-service deposit and withdrawal machine or at the same time, the verification code is sent again. If the verification code is still abnormal, the user number of the next user is notified.
  • there is also a computer storage medium where the computer storage medium stores program instructions, and when the program instructions are executed, the self-service deposit and withdrawal machine described in the embodiment corresponding to FIG. 1 is implemented. Notification method.
  • It can automatically queue up for a specific self-service deposit and withdrawal machine, and can notify users in time when the balance is insufficient in the self-service deposit and withdrawal machine, which is convenient for users to arrange their own time when queuing, and meet the user's automation of queuing. , intelligent needs.
  • the server in the embodiment of the present invention may include a power supply module and various shell structures, and may further include: a physical button such as a power button.
  • the indicator light, the data interface, and the network interface, and the like, further include a memory 302 and a processor 301 in the embodiment of the present invention.
  • the memory 302 may include a volatile memory such as a RAM (random-access memory); the memory 302 may also include a non-volatile memory such as a flash memory. (flash memory), HDD (hard disk drive) or SSD (solid-state drive); the memory 302 may also include a combination of the above types of memories.
  • RAM random-access memory
  • non-volatile memory such as a flash memory.
  • flash memory flash memory
  • HDD hard disk drive
  • SSD solid-state drive
  • the memory 302 may also include a combination of the above types of memories.
  • the processor 301 can be a CPU (central processing unit).
  • the processor 301 may further include a hardware chip.
  • the memory 302 is further configured to store program instructions.
  • the processor 301 can invoke the program instructions to implement a notification method for the self-service deposit and withdrawal machine as shown in the embodiment of FIG. 2 of the present application.
  • the memory 302 stores program instructions
  • the processor 301 invokes a program instruction stored by the memory 302, for
  • the communication number of the user terminal is recorded in the memory 302, and the processor 301 is in communication with the user terminal based on the recorded communication number;
  • the processor 301 is further configured to
  • the user number of the user terminal is cancelled, and the communication number of the user terminal is deleted.
  • the communication number is carried in the withdrawal queuing request, and the withdrawal amount is The degree value is carried in the withdrawal queue request.
  • the processor 301 is further configured to:
  • the user notification message includes a voice communication message and/or a video notification message, and the user notification message is used to notify the user terminal to perform a withdrawal operation to the target cash dispenser within a predetermined time.
  • the embodiment of the invention further provides a computer storage medium, wherein the computer storage medium stores program instructions, which are used to implement the method according to the first aspect described above when the program instructions are executed.
  • the embodiment of the invention can perform automatic queuing processing for a specific self-service deposit and withdrawal machine, and can notify the user in time when the balance of the self-service deposit and withdrawal machine is insufficient, which facilitates the user to arrange the time autonomously when queuing, and satisfies the user. Automated, intelligent requirements for queuing.
  • the storage medium may be a magnetic disk, an optical disk, a read-only memory (ROM), or a random access memory (RAM).

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  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Financial Or Insurance-Related Operations Such As Payment And Settlement (AREA)

Abstract

La présente invention concerne un procédé de notification de machine de dépôt et de retrait en libre service et un serveur, le procédé comprenant les étapes suivantes : lors de la réception d'une demande de file d'attente de retrait d'un terminal utilisateur pour une machine de dépôt et de retrait en libre-service cible, un serveur attribue un numéro d'utilisateur unique au terminal utilisateur; le serveur reçoit et enregistre une valeur limite de retrait envoyée par le terminal utilisateur, et reçoit une valeur limite restante envoyée par la machine de dépôt et de retrait en libre-service cible; lors de la détection que la valeur limite restante est inférieure à la valeur limite de retrait et que l'ordre d'un numéro d'utilisateur de retrait légitime actuel est avant l'ordre du numéro d'utilisateur du terminal utilisateur, le serveur envoie un message de notification au terminal utilisateur; lorsque le numéro d'utilisateur légitime actuel concorde avec le numéro d'utilisateur du terminal utilisateur, le serveur démarre des fonctions de dépôt et de retrait de la machine de dépôt et de retrait en libre-service cible. La présente invention notifie à un utilisateur lorsqu'un équilibre dans une machine de dépôt et de retrait en libre-service est insuffisant en temps opportun, de telle sorte que l'utilisateur peut organiser son temps lors de la file d'attente, satisfaisant ainsi les exigences de l'utilisateur pour une file d'attente intelligente automatisée.
PCT/CN2017/096921 2017-08-10 2017-08-10 Procédé de notification de machine de dépôt et de retrait en libre-service, serveur et support de stockage informatique WO2019028783A1 (fr)

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PCT/CN2017/096921 WO2019028783A1 (fr) 2017-08-10 2017-08-10 Procédé de notification de machine de dépôt et de retrait en libre-service, serveur et support de stockage informatique

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Cited By (1)

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