WO2015190822A1 - Dispositif, système et procédé pour un service de livraison de sns - Google Patents

Dispositif, système et procédé pour un service de livraison de sns Download PDF

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Publication number
WO2015190822A1
WO2015190822A1 PCT/KR2015/005810 KR2015005810W WO2015190822A1 WO 2015190822 A1 WO2015190822 A1 WO 2015190822A1 KR 2015005810 W KR2015005810 W KR 2015005810W WO 2015190822 A1 WO2015190822 A1 WO 2015190822A1
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WIPO (PCT)
Prior art keywords
delivery
shipper
goods
terminal
information
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PCT/KR2015/005810
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English (en)
Korean (ko)
Inventor
이봉형
Original Assignee
주식회사 유니넷소프트
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Publication of WO2015190822A1 publication Critical patent/WO2015190822A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/08—Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry

Definitions

  • the present invention relates to a courier service, in particular, in a social network service (SNS) delivery service (delivery service) system, a courier service, such as office workers, students, etc. It can be included as a constituent to carry out the courier service of the courier service, so that the courier service requested to be delivered to the area that meets the usual moving route can be used for courier service. You can also choose a courier who chooses the best courier, including those who specialize in the courier service, to deliver your goods. S & S shipping service device, so you can save SOCIAL NETWORK DELIVERY SERVICE APPARATUS, SYSTEM AND METHOD THEREOF.
  • SNS social network service
  • delivery service delivery service
  • Such a conventional courier service can be classified into courier service, quick service, express bus delivery service, and the like, according to its characteristics.
  • the courier service is the most developed and actively used service in Korea because of its small territory.
  • the courier service has a distribution center in the center and is integrated into the logistics processing center through courier articles or branches in each region. It has a structure to deliver goods to each area.
  • the number of users is high and the price is low, and in case of general size goods, the goods can be delivered through an average shipping fee of about 2,500 won.
  • It has the advantage of being cheap and easy to use, but it usually takes about 2 days to deliver, so there is a long delivery time, and it is operated by a limited courier and courier service. There is an increasing problem.
  • a quick delivery service is a service that performs a faster delivery by using a motorcycle or a small van in the near distance can use the same day delivery service.
  • a quick delivery service can be used only in a limited area, and the fee varies depending on the area, but there is a problem that the fee is relatively expensive than the courier service.
  • the quick delivery service is estimated to reach about 170,000 quick-service operators nationwide, they run dangerously in the wind, except for about 23% of fees, call program fees, oil prices, repairs, etc. After that, the actual income is about 60% of the shipping fee, which is neglected.
  • the express bus delivery service is a service that performs the courier service using the express bus, and in the case of the same day delivery service through the express bus, long distance goods delivery may be used at a low price.
  • the express bus delivery service is troublesome to use because the sender has to visit the express bus terminal and send the goods, and the recipient also has to visit and receive the express bus terminal.
  • the SNS delivery service system instead of using the employees belonging to the existing courier company, the general public including office workers, students, and the like is included as one constituent body performing the courier delivery service,
  • the courier service that is requested to be delivered to the area that corresponds to the moving line, a large number of potential people can be used for courier delivery, improving the efficiency of the courier, and those who order the courier are also professional couriers.
  • S & S shipping service devices, systems, and methods that allow you to choose the shipper who meets the best conditions for delivering your items, including to the public, to increase your versatility and save money while receiving faster delivery services. To provide.
  • SNS as a delivery service device, a communication unit for performing a communication between the delivery requester terminal and the delivery terminal, and receiving the information of the goods requested to be delivered from the delivery requester terminal to register as a request for delivery
  • a goods management unit a payment unit that pays for the delivery cost of the goods to the delivery requester terminal, and provides information on the goods requested to be delivered from the delivery requester terminal to the shipper terminal
  • a server control unit which transmits a request for delivery of the goods to a corresponding delivery device terminal registered with the delivery person when a delivery person is determined, and at the time of delivery of the goods, the delivery of the goods at a predetermined time from the delivery person's delivery device terminal.
  • the server controller may compare the delivery route of the article and the registered movement route information of each shipper when the registration of the requested delivery item is performed, search for a delivery person matching the delivery route and the movement route, and register the delivery route with the delivery route. It characterized in that to provide the information of the goods requested for delivery to the delivery terminal.
  • server control unit characterized in that for transmitting the information of the goods to the e-mail address registered to the shipper, or via a push message (push message) characterized in that to transmit to the corresponding shipper terminal registered to the shipper.
  • the server control unit receives a request to participate in the delivery of the goods from the shipper terminal, and transmits the shipper information of each shipper terminal applying for the participation request to the shipper requester terminal, and requests the shipper selection, And determining a deliverer of the item based on a response from the delivery requester terminal to the request.
  • the server controller may include delivery cost information proposed by each delivery person in delivery information that is transmitted to the delivery requester terminal.
  • the determination of the deliverer is characterized in that the highest reliability is determined according to the reliability information for each shipper of the delivery information.
  • the decision of the delivery person characterized in that the delivery cost bid for the article of the delivery information is determined in the lowest order.
  • the server control unit performs a member registration procedure for a delivery requester requesting the delivery of the goods and a deliverer who delivers the goods, and delivers items registered and requested to be shipped from the delivery requester terminal as members. Characterized in that it is open to the public to see.
  • the server controller may register movement information of each shipper at the time of registration of the shipper.
  • the moving line information characterized in that the registration including at least two or more information of the departure place, the arrival place, the departure time of the departure place or the arrival time information of the destination.
  • the server control unit performs member registration through an authentication method of sending / receiving an authentication mail or authenticating a mobile phone or depositing a deposit upon performing the member registration procedure, and sending the request to the delivery requester and the shipper according to the authentication method performed when registering the member. Characterized by differentiating and managing the evaluation information.
  • the server control unit is characterized in that for transmitting the delivery request of the article to the delivery terminal when the payment of the delivery cost of the article is normally performed.
  • the payment unit by paying a point corresponding to the amount deposited in the requester terminal to the account of the requester of the delivery requester, the user of the requester terminal to perform the payment of the shipping cost according to the delivery of the goods,
  • a point corresponding to the delivery cost of the goods is characterized in that it is provided to the shipper terminal.
  • the payment unit may be further configured to subtract points corresponding to the delivery cost from points stored in the account of the delivery requester when the payment is performed.
  • the server control unit may evaluate reliability of each shipper according to a predetermined criterion and manage the reliability evaluation information for each shipper, and provide reliability information of a shipper who has requested to participate in the delivery of the goods to the delivery requester terminal. After the completion of the delivery, characterized in that for updating the reliability evaluation information of the corresponding shipper based on the evaluation information of the shipper provided from the delivery requester terminal.
  • the goods management unit at the time of registration of the goods, at least two or more information of the delivery date, the departure point, the destination, item type, item size, weight or shipping cost of the goods, characterized in that for registering the goods related to the delivery .
  • the SNS delivery service device includes an overseas direct purchase delivery agency service.
  • the present invention also provides an SNS delivery service system including an SNS delivery service device, a delivery requester terminal, and a deliverer terminal to register an item requesting delivery by accessing the SNS delivery service device, and If a delivery person is determined, the shipping requester terminal performs payment of the shipping cost for the goods, and the shipping requester terminal is registered as a delivery person for delivery of the goods.
  • the shipper terminal for transmitting the location information to the SNS delivery service device, and delivery request information for the goods requested to be delivered from the shipper requester terminal to the shipper terminal, and the corresponding ship selected as the shipper of the goods. Sending the delivery request of the goods to the child terminal And the SNS delivery service device.
  • the SNS delivery service system also includes an overseas direct purchase delivery agency service.
  • the present invention is a method of SNS delivery service, receiving and registering the item information requested to be delivered from the delivery requester terminal in the SNS delivery service device, and the shipper terminal of the shipper registered member for the delivery of the goods Transmitting the information of the article to the client; receiving a request to participate in the shipment of the article from the shipper terminal; and determining a shipper terminal to which the article is to be delivered among the deliverer terminals which have transmitted the participation request; Performing payment of the shipping cost of the goods to the delivery requester terminal when the shipper terminal is determined; and requesting delivery of the goods to the shipper terminal when the payment is performed; Receiving location information of the article according to the delivery from the delivery terminal; And transmitting to the delivery requester terminal.
  • the device may include at least two pieces of delivery-related information of the delivery date, origin, destination, item type, item size, weight, or shipping cost information of the goods provided from the delivery requester terminal. It is characterized by registering.
  • the step of transmitting the information of the article the step of comparing the delivery route of the goods and the registered movement line for each shipper, searching for a delivery person matching the delivery route and the movement line through the comparison; And transmitting the information of the requested item for delivery to the shipper terminal registered with the shipper.
  • the device in the step of transmitting the information of the article, is characterized in that for transmitting the information of the article to the e-mail address registered to the shipper, or via a push message to the shipper terminal.
  • the determining of the shipper terminal may include: transmitting shipper information transmitting the participation request to the shipper requester terminal; receiving a shipper to perform delivery of the goods from the shipper requester terminal; And determining the shipper terminal of the selected shipper as the shipper terminal of the goods.
  • the device evaluates the reliability for each shipper according to a predetermined criterion and manages it as the reliability evaluation information for each shipper, and the reliability information of the shipper who participated in the delivery request of the article is shipped. Characterized in that it is provided to the delivery requester terminal with the information.
  • the device after completion of the delivery of the goods, characterized in that for updating the reliability evaluation information of the corresponding shipper based on the evaluation information of the shipper provided from the delivery requester terminal.
  • the device pays a point corresponding to the amount deposited in the delivery requester terminal to the account of the delivery requester who is a user of the delivery requester terminal to deliver the goods. Characterized in that it can be performed according to the shipping cost payment.
  • the device may be further configured to subtract points corresponding to the delivery cost from points stored in the delivery requester's account when the payment is performed.
  • the device in the providing of the shipping cost, characterized in that to provide a point corresponding to the shipping cost of the article to the shipper terminal when the delivery is completed.
  • the SNS delivery service method may include an overseas direct purchase delivery service.
  • the SNS delivery service system instead of using the employees belonging to the existing courier company, including a general person including office workers, students, etc. as one constituent body performing the courier delivery service, By enabling the courier service that is requested to be delivered to the area corresponding to the moving line, a large number of potential people can be used for the courier delivery, thereby increasing the efficiency of the courier service.
  • people who order parcels can choose the delivery person who is best suited to deliver their goods among the general public, including those who specialize in parcel delivery. You can save.
  • the present invention is to use all the moving vehicles and people as a shipper to perform a delivery business, all moving people to be the subject of the delivery to move, can solve the problem of the current logistics disruption, New employment creation models can be achieved for the elderly and unemployed who need income.
  • the customer and the shipper is directly connected in real time through the S & S delivery service system, thereby eliminating the intermediate distribution step, so that the shipping cost can be realized more realistically, and the customer can use it at a low cost. More realistic shipping costs can be guaranteed.
  • FIG. 1 is a network diagram of an SNS delivery service system according to an embodiment of the present invention.
  • FIG. 2 is a detailed block diagram of an SNS delivery service apparatus according to an embodiment of the present invention.
  • FIG. 3 is a diagram illustrating a shipping goods registration and inquiry menu screen provided by an SNS delivery service device according to an embodiment of the present invention
  • FIG. 4 is a flowchart illustrating a member operation control in an SNS delivery service device according to an embodiment of the present invention
  • FIG. 5 is a flowchart illustrating an operation control procedure for registering a shipment item in an SNS delivery service device according to an embodiment of the present invention
  • FIG. 6 is an operation control flowchart for determining a delivery person performing a delivery service of goods in the SNS delivery service apparatus according to an embodiment of the present invention
  • FIG 7 is an operation control flowchart for paying the goods delivery cost in the SNS delivery service apparatus according to an embodiment of the present invention.
  • the present invention utilizes all moving vehicles and people as a shipper to perform a delivery business, unlike the existing logistics services are operated by having a payment system or its own delivery engineer It is a new concept of service.
  • the concept of the present invention has been proposed on the basis of a social infrastructure that has been widely distributed in personal mobile communication terminals such as smartphones.
  • the person moving to the destination can be searched in real time, and the person who wishes to deliver can also search for the desired delivery item and send a request to participate in the delivery, thereby enabling a direct transaction between the customer and the shipper.
  • FIG. 1 illustrates a network configuration of an SNS delivery service system according to an exemplary embodiment of the present invention.
  • the delivery requester terminal 100 is a user interface device of a delivery requester for transmitting and receiving data necessary for the delivery of goods by connecting to an SNS delivery service device 110 implemented on a communication network. It may be a user terminal such as a laptop, tablet PC or smartphone connected to.
  • the delivery requester refers to a user who wants to deliver an arbitrary item to a specific place by a recipient of an unspecified location from his / her location, and the delivery requester uses his or her user terminal, the delivery requester terminal 100. After accessing the SNS delivery service device 110 on the communication network, the article requesting delivery may be registered.
  • the delivery requester includes information related to delivery including a delivery date, a departure point, a destination, an item type, an item size, a weight, or a delivery cost of the item requesting delivery through the delivery requester terminal 100. May be input, and the input information may be transmitted to the SNS delivery service device 110 through the delivery requester terminal 100.
  • the shipper information for a plurality of shippers who will deliver the goods from the SNS delivery service device 110 may be searched and transmitted to the delivery requester terminal 100. Then, the delivery requester confirms a plurality of information of the shipper who wants to perform the goods delivery service through the delivery requester terminal 100, and selects an appropriate shipper in consideration of the reliability information of the shipper, the moving line information, and the importance of the goods. do.
  • the delivery requester may select a shipper having the highest reliability, a shipper having the lowest delivery cost bid, or a shipper having the shortest moving route, among shippers recommended by SNS delivery service device 110. .
  • the SNS delivery service device 110 may request the payment of the delivery cost to the delivery requester terminal 100 before transmitting the delivery request to the selected delivery person, and the delivery requester terminal ( Through 100), the delivery cost can be paid so that the delivery can proceed.
  • the shipping requester terminal 100 may store points purchased in advance so as to correspond to cash from the SNS delivery service device 100 for payment of the shipping cost.
  • the requestor may perform payment using points stored on the delivery requestor terminal 100, and the payment information may be transmitted to the SNS delivery service device 110 through the delivery requestor terminal 100.
  • a delivery request may be sent to the shipper through the SNS delivery service device 110, and accordingly, the shipper may notify the delivery requester at the origin and start time of the item requested by the delivery requester. After moving and receiving the goods, the goods are delivered to the recipient of the goods.
  • the delivery requester may evaluate the service quality of the goods delivery service performed by the shipper and provide the SNS delivery service device 110 through the delivery requester terminal 100.
  • Such evaluation information may be reflected in the reliability information of the corresponding deliverer so that the deliverer reliability information may be continuously updated.
  • the shipper terminal 120 is accessible to the SNS delivery service device 110 on the communication network, the user interface of the shipper who wants to perform delivery for the delivery request items registered on the SNS delivery service device 110
  • the device may be a user terminal such as a notebook, a tablet or a smart phone connected to a communication network such as the Internet via wired or wireless.
  • the deliverer refers to a user who wants to perform a delivery service for the goods registered on the SNS delivery service device 110 by the delivery requester.
  • a deliverer uses the delivery terminal 120 which is his user terminal.
  • After accessing the SNS delivery service device 110 on the communication network it is possible to search for items requested for delivery and to send a delivery participation request.
  • the application works) and the like interworking with the SNS delivery service device 110 pre-installed in the delivery device terminal 120 receives information about the goods shipped from the SNS delivery service device 110, request to participate in delivery Can be transmitted.
  • such an application may be an application that provides a general social network service such as Facebook, twiter, or the like.
  • the delivery person may bid for the delivery cost that he or she wishes to pay through the delivery terminal 120.
  • the shipper when the member is registered on the SNS delivery service device 110 through the delivery terminal 120, the own departure point information, departure time information, destination information, destination time information, etc. on the SNS delivery service device 110 It is possible to register the main moving route information of the shipper information. For example, if the courier is an office worker and wants to make the delivery service a side job at the time of his / her commute, the departure, destination and time information may be registered. In addition, if the shipper frequently moves, a plurality of moving lines may be registered. If the shipper wants to perform a full-time delivery service, his / her current location information may be registered.
  • Such information may be referenced when the SNS delivery service device 110 searches for a deliverer having a moving line that matches a delivery path of an item registered by a delivery requester.
  • the registration of the shipper information may be made possible in an application installed on the shipper terminal 120 such as a PC web screen or a smart phone.
  • the registered shipper information is stored in the SNS delivery service device 110 and provided by the SNS delivery service device 110 when the delivery requester accesses and performs a search for the delivery information. Can be seen.
  • a delivery request for the corresponding item may be received by the delivery terminal 120 through the SNS delivery service device 110.
  • the courier recognizes that the courier is selected as a courier for the goods through the courier terminal 120, moves to the place of delivery of the goods, receives the goods from the delivery requester, and delivers the goods to the goods recipient of the requested area for delivery. Will be shipped.
  • the delivery terminal 120 may be set to transmit, for example, the moving position of the goods to the SNS delivery service device 110 at a predetermined time.
  • the location information of the goods according to the delivery is transmitted to the SNS delivery service device 110 through the deliverer terminal 120 and again to the delivery requester terminal 100 through the SNS delivery service device 110. This enables the delivery requester to confirm real-time location information about the goods.
  • the shipper terminal 120 transmits the delivery completion information of the goods to the SNS delivery service device 110 and performs delivery from the SNS delivery service device 110 according to the completion of the delivery.
  • You may be paid for the delivery of the goods.
  • the above shipping costs may be paid in points that can be exchanged for cash or the like, and the courier may exchange points for cash or may use it to pay for the shipping cost of the corresponding goods if there is an item to be requested for delivery.
  • the SNS delivery service device 110 refers to a server that is implemented in a communication network and controls an overall operation for a goods delivery service, and is a server operated by an SNS delivery service system operating company that provides a goods delivery service of the present invention. Can be.
  • the SNS delivery service device 110 registers as a member through the authentication for the delivery requester requesting the delivery of the goods and the shipper who wants to perform the goods delivery business, and the personal information of the delivery requester and the forwarder entered during membership registration It manages and stores delivery related information and shipper information as a database (DB).
  • DB database
  • the delivery-related information is information input when registering the goods by the requestor may include the delivery date, the departure point, the destination, the type of the goods, the size of the goods, the weight or shipping cost information.
  • the shipper information is information input by the shipper may be a moving line information such as the ship's origin, destination, time information and the like.
  • the SNS delivery service device 110 when the SNS delivery service device 110 receives a request for delivery of an item from the delivery requester terminal 100, the SNS delivery service device 110 registers the corresponding item in the delivery item list and is viewed by a member who accesses the SNS delivery service device 110. It is disclosed so that the delivery request for the goods can be performed by sending a request for delivery of the goods to the corresponding shipper terminal 120 of the shipper selected by the delivery requester among the shippers who have applied for the delivery of the goods.
  • the SNS delivery service device 110 when receiving a request for delivery of goods, compares the delivery route of the goods and the registered moving copper information for each shipper, and searches for a courier corresponding to information such as a delivery route and a delivery request time. Then, the information on the goods can be provided to the delivery terminal (120) registered in the corresponding delivery.
  • the SNS delivery service device 110 may receive a request to participate in the delivery of the goods from the shipper terminal 120, and transmit the shipper information applied for the participation to the delivery requester terminal 100 to request delivery of the shipper.
  • the shipper of the article may be determined based on the response from the shipper requester terminal 100 to the request.
  • the SNS delivery service device 110 requests payment of the delivery cost of the goods to the delivery requester terminal 100 that requested the delivery of the goods when the shipper terminal 120 of the shipper to perform the delivery service for the goods is determined.
  • the delivery request for the goods may be transmitted to the shipper terminal 120.
  • the SNS delivery service device 110 pays a point corresponding to the amount deposited in the delivery requester terminal 120 to an account of a delivery requester who is a user of the delivery requester terminal 120 to deliver the goods. It is possible to perform a payment according to the shipping cost, and when the delivery is completed, the point corresponding to the shipping cost of the goods provided to the account of the shipper, the user of the shipper terminal 120, the shipping cost from the point stored in the account of the requester The point corresponding to may be deducted.
  • the SNS delivery service device 110 receives the location information of the goods according to a predetermined time period from the shipper terminal 100 at the time of delivery of the goods, and the location information thus received by the requester terminal 100 Can be used to track the delivery of goods.
  • the SNS delivery service device 110 may evaluate the reliability for each shipper according to a predetermined criterion and manage the reliability evaluation information for each shipper, and the shipper requester terminal 100 may transmit the reliability information of the shipper who participated in the delivery request of the goods. So that the requestor can use it as a reference for selecting the shipper.
  • the reliability evaluation information of the corresponding delivery person can be updated.
  • FIG. 2 is a block diagram showing the detailed structure of the SNS delivery service device 110 of the SNS delivery service system according to an embodiment of the present invention.
  • the communication unit 200, the storage unit 202, the memory unit 204, The controller 206 may be included.
  • the communicator 200 communicates with a delivery requester terminal 100 or a deliverer terminal 120 such as a laptop, a tablet PC, or a smartphone through an internet communication network.
  • Storage unit 202 is a plurality of DB for storing a variety of information necessary for the operation of the SNS delivery service device 110, that is, for example, the member information DB (210), the shipper information DB (212), delivery related information DB 214 can be provided.
  • the member information DB 210 may include an email address, a nickname, a password, a mobile phone number, address information, and the like as personal information input when a member, such as a delivery requester or a delivery person, is registered.
  • the courier information DB 212 is information for a courier service input as a courier who wants to perform a courier service.
  • the courier information DB 212 may include main moving line information such as a departure point, a departure time, a destination, and an arrival time.
  • Delivery information DB (214) is a product information received through the delivery requester terminal 100 from the delivery requester who wants to deliver the goods using the delivery service of the present invention, the delivery date, delivery time, origin, destination, goods Type, item size, weight or shipping information may be included.
  • the goods management unit 203 receives the information of the goods requested for delivery from the delivery requester terminal 100 and registers the goods requested for delivery. At this time, the goods management unit 203 registers the information such as the delivery date, the departure point, the destination, the type of goods, the size of the goods, the weight or the shipping cost of the goods as information related to the delivery of the goods.
  • the payment unit 204 pays the shipping cost for the goods to the delivery requester terminal 100.
  • the location tracking unit 205 receives the location information of the goods according to a predetermined time period from the shipper terminal 120 when the goods are delivered, and transmits the received location information to the delivery requester terminal 100 in real time for the goods. Allows tracking of shipments.
  • the server controller 206 controls the overall operation of the SNS delivery service device 110 according to the operation program stored in the memory unit 207.
  • the server controller 206 registers the delivery requester requesting the delivery of the goods and the delivery person who wants to perform the delivery of goods as a member through authentication, the personal information of the delivery requester and the deliverer, which are input during the membership registration, and related to delivery. Information and delivery information is stored in the DB in the storage unit 202 and managed.
  • the server control unit 206 discloses a member who accesses the SNS delivery service device 110 for the goods requested for delivery from the delivery requester terminal 100 to view, and the deliverer who applied for delivery of the goods.
  • the delivery request for the goods is transmitted to the corresponding shipper terminal 120 of the shipper selected by the delivery requester so that the delivery of the goods can be performed.
  • the delivery requester accesses the SNS delivery service device 110 through the delivery requester terminal 100, and then, for example, the main menu screen 300 provided by the SNS delivery service device 110 as illustrated in FIG. 3.
  • the delivery related information such as the delivery date, delivery time, origin, destination, item type, item size, weight or shipping cost information about the goods to be delivered, such as the reference number (310)
  • the shipping cost information among the shipping related information may be automatically calculated and presented by SNS quick service apparatus 110 according to the delivery distance of the article, or may be determined by a bargain between the delivery requester and the deliverer.
  • the server control unit 206 registers the registered shipping goods in the shipping goods list, for example, to be disclosed to members such as a delivery requester and a shipper, and further, the delivery line information for each shipper is shipped. After searching for a matching shipper by comparing the route, the searched shipper may be notified by e-mail or a push message that a new shipment has been newly registered.
  • Reference numeral 320 of FIG. 3 illustrates a screen of a delivery goods list, which is a case where a delivery person registered as a member selects an item of a delivery goods list by accessing an SNS delivery service device 110. It may be disclosed, it is also possible to provide the information of the shipping item list to the shipper terminal 120 of the shipper meeting the conditions.
  • the courier requests to participate in the corresponding article to perform the delivery service, and the participation request is transmitted to the SNS delivery service device 110 through the courier terminal 120.
  • the server control unit 206 receives the request to participate in the delivery of the goods from the shipper terminal 120, and transmits the shipper information requested to participate in the delivery to the delivery requester terminal 100, the delivery requester meets their conditions You can choose the ruler.
  • the shipper information as described above may be provided with the information of the shipper involved in the delivery of the goods, the reliability information of each shipper and the moving line information including the departure point, the destination, the time information, as shown in reference number 330 of FIG.
  • the delivery requester may view the delivery information and select a delivery person that meets a desired condition, and the selected delivery information is transmitted to the SNS delivery service device 110 through the delivery requester terminal 100.
  • the server control unit 206 of the SNS delivery service device 110 determines the delivery person of the goods on the basis of the selection information from the delivery requester terminal 100, the delivery requester who requested the delivery of the goods through the payment unit 204
  • the terminal 100 requests payment of the delivery cost of the goods, and when the payment is normally performed, the delivery request of the goods is transmitted to the shipper terminal 120.
  • the payment unit 206 pays a point corresponding to the amount deposited by the delivery requester terminal 100 to an account of a delivery requester who is a user of the delivery requester terminal 100, and thus the shipping cost according to the delivery of the goods.
  • Points corresponding to the delivery cost from the point stored in the account of the delivery requester, and provides a point corresponding to the delivery cost of the goods when the delivery is completed, to the account of the shipper who is a user of the shipper terminal 120 Can be subtracted.
  • the server control unit 206 receives the evaluation information on the shipper from the delivery requester terminal after the completion of the delivery of the goods, and evaluates the reliability of the shipper based on the shipper's evaluation information provided from the delivery requester terminal 100. You can update the information.
  • FIGS. 1 to 4 is a flowchart illustrating a member operation control flow in an SNS delivery service apparatus according to an exemplary embodiment of the present invention.
  • SNS delivery service apparatus according to an exemplary embodiment of the present invention.
  • a user who wants to be a member of an SNS delivery service system such as a delivery requestor or a delivery person, accesses the SNS delivery service device 110 through the delivery requester terminal 100 or the delivery terminal 120 (S400).
  • SNS social network service
  • a social network service such as Facebook (facebook) can be registered as a member (S402) or through the general membership registration process (S404).
  • the user when a user registers using a social network service such as Facebook, the user may be registered as a first-level authentication member by the SNS delivery service device 110 (S416).
  • the member registration procedure is performed by receiving information required for membership registration.
  • the SNS delivery service device 110 performs the user's membership with only minimal information in preparation for the leakage of personal information.
  • the SNS delivery service device 110 may receive an e-mail, nickname, password, etc. as essential information for membership registration, and the mobile phone number, self-introduction, Photographs, addresses, and main travel information can be entered.
  • the SNS delivery service device 110 registers essential information or additional information input from a delivery requester and a delivery person requesting membership registration, performs member authentication in various ways, and then performs member registration ( S406, S408).
  • the SNS delivery service device 110 authenticates a user who wants to register through an authentication method of sending / receiving an authentication mail, mobile phone authentication, or deposit deposit upon membership registration, and then performs membership registration.
  • the authentication method by sending and receiving the authentication mail sends an authentication mail to the registered email address of the delivery requestor or the sender who requested the membership (S410), and completes the step 1 member authentication step by checking the authentication mail (S412).
  • the user who has been authenticated is registered as a one-step authentication member in operation S 416.
  • step 1 proceeds to the mobile phone authentication request step (S418), sending a verification number using SMS, etc. to the mobile phone registered to the requestor or requester of the delivery request (S420) ),
  • step 408 sending a verification number using SMS, etc. to the mobile phone registered to the requestor or requester of the delivery request (S420) )
  • S422 By confirming whether the authentication number entered into the mobile phone and the authentication number sent (S422) completes the two-step member authentication step (S424), and joins the user who has performed the mobile phone authentication as the second-level authentication member ( S426).
  • a third step of authenticating the member is completed (S430) by confirming whether or not a deposit requester of the requestor or delivery person who requested membership registration is registered (S430), and deposits the SNS delivery service device 110. Registering the user to register as a three-step authentication member (S432).
  • the SNS delivery service device 110 when a member for a user, such as a delivery requestor or a forwarder, when the member via the web to obtain the local information of the member through the IP information of the personal PC, such as a smartphone
  • local information of a trusted member can be obtained through GPS or IP.
  • the evaluation information for the delivery requester and the shipper is differentiated and managed, and the evaluation requester is provided to the delivery requester so that the delivery requester can deal with the value of the delivered goods. Can be selected optimally.
  • FIG. 5 is a flowchart illustrating a control procedure of a shipment item registration operation in an SNS delivery service device according to an exemplary embodiment of the present invention.
  • embodiments of the present invention will be described in detail with reference to FIGS. 1 to 5.
  • a delivery requester who wants to register an item to be delivered using the SNS delivery service system of the present invention accesses the SNS delivery service device 110 through the delivery requester terminal 100 (S500), and logs in. (log-in) is performed (S502).
  • the SNS delivery service device 110 provides the goods delivery menu screen provided by the delivery service system to the logged in requester terminal 100 so that the goods requester terminal 100 can register the goods.
  • the goods delivery menu screen may be, for example, a screen on which a menu of a shipment goods registration, a shipment goods list, a shipper inquiry item, etc. is displayed as illustrated in reference numeral 300 of FIG. 3.
  • the delivery requester selects a menu item indicated by the registration of the delivery item on the delivery menu screen displayed on the delivery requester terminal 100 (S506), and this selection input is registered on the delivery requestor terminal 100 through the delivery requester terminal 100.
  • the request is transmitted to the SNS delivery service device 110, the SNS delivery service device 110 is to provide a menu screen to register the goods, such as the reference number 310 of Figure 3 (S508).
  • the delivery requester inputs delivery related information corresponding to each item that is requested to be input on the shipment goods registration menu screen displayed on the delivery requester terminal 100 (S510).
  • Such delivery-related information may be, for example, a delivery date, a departure point, an arrival destination, an item type, an item size, a weight, or a delivery cost information of the item, and the delivery-related information entered in this way may be received through the shipping requester terminal 100.
  • S is sent to the service device 110.
  • the SNS delivery service device 110 receives the delivery-related information input from the delivery requester terminal 100, stores in the delivery-related information DB 214, and registers the corresponding delivery items in the delivery list (S512). .
  • FIG. 6 illustrates an operation control flow for determining a deliverer who performs a delivery service of goods in an SNS delivery service device according to an exemplary embodiment of the present invention.
  • FIGS. 1 to 6 illustrate an operation control flow for determining a deliverer who performs a delivery service of goods in an SNS delivery service device according to an exemplary embodiment of the present invention.
  • the information of such delivery item is disclosed in the delivery item list to be a member.
  • a search can be made by a delivery requester or a shipper subscribed to
  • the SNS delivery service device 110 registers the shipping goods in the shipping goods list as described above to be disclosed to the members (S600), and the registered delivery route of the registered goods and the registered moving line information for each shipper, etc. Compare and search for a delivery person suitable for delivering the goods (S602), and provides the information of the goods to the shipper terminal 120 registered to the shipper (S604).
  • the SNS delivery service device 110 transmits the information of the corresponding goods by e-mail registered in the delivery terminal 120, or the delivery service system to the delivery terminal 120. If there is a specific application installed to interwork, it can be transmitted as a push message through the application.
  • the courier requests to participate in the corresponding article to perform the delivery service, and the participation request is transmitted to the SNS quick service apparatus 110 through the courier terminal 120.
  • the SNS delivery service device 110 receives a request to participate in the delivery of the goods from the shipper terminal 120 (S606), and transmits the delivery requester information requested to participate in the delivery requester terminal 100 to the delivery requester It is possible to select a delivery person according to their conditions (S608).
  • the shipper information may include general information of the shipper who applied to participate in the delivery of the goods as shown by reference number 330 of FIG. This may be provided, the delivery requester to see the delivery information, and select the delivery person that meets the desired conditions, the selected delivery information is sent to the SNS shipping service device 110 through the delivery requester terminal (100) (S610).
  • the SNS delivery service device 110 determines the shipper of the goods based on the selection information from the delivery requester terminal 100, and distributes the delivery of the goods to the shipper determined as described above (S612).
  • the general public may be included as a constituent entity that performs the courier delivery service. You can choose to receive faster and more reliable delivery service, and with the participation of the general public, the shipping cost can be lower than that of the general courier company.
  • FIG. 7 is a flowchart illustrating an operation control flow of paying an item delivery cost in an SNS delivery service device according to an exemplary embodiment of the present invention.
  • the SNS delivery service device 110 performs delivery of goods.
  • the requested delivery requester terminal 100 requests payment of the shipping cost of the corresponding article (S700).
  • the SNS delivery service device 110 checks a point corresponding to the amount deposited in the delivery requester terminal 100 (S702) and checks whether the payment of the delivery cost is possible.
  • the SNS delivery service device 110 requests the charge of the points to the delivery requester terminal 100 (S706).
  • the S & S delivery service device 110 uses the points deposited in the account of the delivery requester who is a user of the delivery requester terminal 100 to deliver the delivery cost. Point payment is performed for (S708).
  • SNS delivery service device 110 transmits a delivery request for the goods to the delivery terminal 120 (S710).
  • the delivery person recognizes the delivery request for the corresponding goods through the delivery terminal 120, moves to the delivery origin of the goods, receives the goods from the delivery requester, and then delivers the goods to the recipient of the goods requested for delivery. Will be shipped.
  • the delivery device terminal 120 may be set to transmit, for example, the moving position of the goods to the SNS delivery service device 110 at a predetermined time. have.
  • the location information of the goods according to the delivery is transmitted to the SNS delivery service device 110 through the delivery terminal 120, and back to the delivery requester terminal 100 through the SNS delivery service device 110. It is transmitted is possible to query the status of delivery of the article (S714).
  • the delivery of the goods is transmitted to the SNS delivery service device 110 through the delivery terminal (120) (S716).
  • the SNS delivery service device 110 pays a point corresponding to the shipping cost of the goods when the delivery is completed to the account of the shipper who is the user of the shipper terminal 120 (S718), the user of the requester terminal 120 The point corresponding to the delivery cost is deducted from the point deposited in the account of the delivery requester (S720).
  • the points deducted or paid as described above may be a money substitute means that can be exchanged for cash, and the shipper may exchange points for cash or, if there is an item to be requested for delivery, the delivery cost of the corresponding item. It can also be used for payment.
  • the SNS delivery service system instead of using an employee belonging to an existing courier company, a general body including an office worker, a student, and the like as a constituent agent performing a courier service is provided.
  • a general body including an office worker, a student, and the like as a constituent agent performing a courier service is provided.
  • the courier service that is requested to be delivered to the area that meets the usual moving route, thereby increasing the efficiency of the courier service by using a large number of potential people for courier delivery.
  • people who order parcels can choose the delivery person who is best suited to deliver their goods among the general public, including those who specialize in parcel delivery. You can save.
  • the above-mentioned SNS delivery service is not limited to a general delivery service such as a courier service, and is applicable to a delivery service of a direct overseas purchase method.
  • foreign direct purchase delivery service is the mainstream of the delivery agent service, if you include this overseas direct purchase delivery service in the SNS delivery service will be able to receive a wide range of choices and quick delivery service.
  • the shipper may select a traveler, a trader, an international student, an aviation / aviation crew member, a travel guide, or the like in the overseas direct purchase delivery service.

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Abstract

La présente invention concerne un système de service de livraison de SNS comprenant une personne ordinaire pouvant être un employé d'une société, un étudiant, etc. en tant qu'entité d'organisation pour accomplir un travail de livraison, au lieu d'utiliser un employé appartenant à une société de livraison existante, afin de permettre à la personne ordinaire de réaliser un service de livraison répondant à une demande de livraison vers une zone correspondant à une ligne de déplacement habituelle de la personne ordinaire, et peut donc faire appel à de nombreuses personnes potentielles pour la livraison, ce qui permet d'améliorer l'efficacité de la livraison. De plus, une personne qui passe commande d'un service de livraison est également autorisée à sélectionner une personne réalisant la livraison qui présente la condition la plus appropriée pour livrer le produit à la personne passant la commande parmi les personnes ordinaires, y compris une personne qui exploite à titre professionnel une entreprise de livraison. Par conséquent, la présente invention peut augmenter la diversité de sélection et de réduire les coûts tout en permettant l'utilisation d'un service de livraison plus rapide.
PCT/KR2015/005810 2014-06-10 2015-06-10 Dispositif, système et procédé pour un service de livraison de sns WO2015190822A1 (fr)

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