WO2013067751A1 - 城市地铁交通智能服务控制方法及终端 - Google Patents
城市地铁交通智能服务控制方法及终端 Download PDFInfo
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- WO2013067751A1 WO2013067751A1 PCT/CN2012/000315 CN2012000315W WO2013067751A1 WO 2013067751 A1 WO2013067751 A1 WO 2013067751A1 CN 2012000315 W CN2012000315 W CN 2012000315W WO 2013067751 A1 WO2013067751 A1 WO 2013067751A1
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- subway
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- terminal
- information
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- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L67/00—Network arrangements or protocols for supporting network services or applications
- H04L67/01—Protocols
- H04L67/12—Protocols specially adapted for proprietary or special-purpose networking environments, e.g. medical networks, sensor networks, networks in vehicles or remote metering networks
Definitions
- the present invention relates to the field of intelligent transportation technologies, and in particular, to a method and terminal for controlling urban subway traffic intelligent services. Background technique
- the main object of the present invention is to provide an urban subway traffic intelligent service control method and terminal that is convenient for passengers to travel and can improve the service level of the subway.
- the present invention provides a method for controlling urban subway traffic intelligent service, which includes the following steps:
- the subway intelligent terminal receives an operation instruction of the user; Obtaining corresponding subway service information according to the operation instruction;
- the corresponding subway service information is transmitted to a user terminal connected to the subway smart terminal network.
- the step of transmitting the corresponding subway service information to the user terminal connected to the subway smart terminal network specifically includes:
- the step of obtaining the subway service information according to the operation instruction comprises: when the operation instruction is a ticket purchase or a route query instruction, driving according to the departure site and the arrival site selected by the user Query; display the driving information of the inquiry on the display page of the subway smart terminal.
- the step of acquiring corresponding subway service information according to the operation instruction comprises: displaying, when the operation instruction is a station entrance or exit or a ground information guidance instruction, displaying a three-dimensional map building of the current site according to the current site input by the user or Facade logo, obtain detailed station entrance or exit or ground guidance information by clicking on the 3D map building or facade logo.
- the step of acquiring the corresponding subway service information according to the operation instruction comprises: when the operation instruction is the last bus inquiry instruction, calculating the travel time according to the user's query instruction and the current train running time, and obtaining the last bus according to the travel time Time, and prompt the user.
- the step of obtaining the subway service information according to the operation instruction comprises: when the operation instruction is a ticket policy query instruction, querying the corresponding ticket policy information according to the query keyword input by the user, and displaying the The subway smart terminal is displayed on the page.
- the method further comprises:
- the subway intelligent terminal transmits the emergency reminding information to the user terminal of the section where the subway is located through the base station positioning technology.
- the method further comprises:
- the ID information in the traffic IC card is read by the user swiping operation
- the step of binding the user terminal to the traffic IC card comprises:
- the invention also provides a terminal for controlling the urban subway traffic intelligent service, comprising:
- a receiving module configured to receive an operation instruction of the user
- an obtaining module configured to obtain corresponding subway service information according to the operation instruction
- a sending module configured to send the corresponding subway service information to a user terminal connected to the subway smart terminal network.
- the sending module comprises:
- An obtaining unit configured to acquire a terminal number of the user by means of user input; or obtain a terminal number of the user by using a traffic IC card bound to the user terminal;
- a sending unit configured to send the corresponding subway service information to the terminal number of the user by using a short message.
- the acquiring module is specifically configured to:
- the operation instruction is a ticket purchase or a route inquiry instruction
- the driving inquiry is performed according to the departure point and the arrival site selected by the user; and the inquiry driving information is displayed on the display page of the subway intelligent terminal.
- the acquiring module is specifically configured to: when the operation instruction is a station entrance or exit or a ground information guidance instruction, display a three-dimensional map building or a facade identifier of the current site according to a current site input by the user, by clicking a three-dimensional map Building or facade identification, get detailed station entrances or ground guidance information.
- the acquiring module is specifically configured to:
- the travel time is calculated according to the user's query and the current train running time, and the last bus time is obtained according to the travel time, and the user is prompted.
- the acquiring module is specifically configured to:
- the operation instruction is a ticket policy inquiry instruction
- the query keyword input by the user
- the corresponding ticket policy information is queried and displayed on the display page of the subway smart terminal.
- the sending module is further configured to: when the train is late or the subway has an emergency, the subway intelligent terminal transmits the emergency alert information to the user terminal of the section where the subway is located.
- the receiving module is further configured to: when receiving an invoice print instruction input by the user, read the ID information in the traffic IC card by using a user swipe operation;
- the obtaining module is further configured to calculate, according to the ID information, a fare from the departure site to the site, and display the current travel record and the ride amount on the display page;
- the printing module is configured to print and output an invoice including the ride record and the ride amount by a printer.
- the acquiring unit is further configured to read ID information of the traffic IC card, receive a terminal number input by the user, and send a first verification code that is bound to the ID information to the user terminal, and receive the user through the user terminal.
- the second verification code is input.
- the second verification code is consistent with the first verification code, the user terminal is successfully bound to the traffic IC card. Otherwise, the binding fails.
- the user terminal comprises: a mobile phone, a notebook or a PC desktop.
- the display screen of the subway smart terminal is a touch screen.
- the method and terminal for controlling urban subway traffic intelligent service proposed by the invention have the following beneficial effects:
- Mobile Internet and cloud computing technologies can effectively reduce the workload of station attendants, facilitate passengers, and further improve the passenger service level of subways;
- the intelligent information system terminal has a stylish appearance, convenient installation, small footprint, powerful and practical, with international leading level, 3D display screen is more dynamic, visual, auditory and tactile. Integration
- the subway information can be sent to the user's mobile phone in time, to ensure that the customer understands the subway situation at the first time, and at the same time, the advertisement of the merchant is put into the subway, through the three-dimensional map of the terminal. Intuitive tips to make the business's ads get better results and achieve a win-win result.
- FIG. 1 is a schematic flow chart of a preferred embodiment of a method for controlling an urban subway traffic intelligent service according to the present invention
- FIG. 2 is a flow chart of a city subway traffic passenger intelligent information service system installed on the subway smart terminal of the present invention
- FIG. 3 is a schematic structural view of a preferred embodiment of a terminal for controlling traffic intelligent service of a city subway according to the present invention
- FIG. 4 is a schematic structural diagram of a transmitting module in a preferred embodiment of a terminal for controlling traffic intelligent service of a city subway according to the present invention
- FIG. 5 is a schematic diagram of the physical structure of a terminal controlled by the urban subway traffic intelligent service of the present invention
- FIG. 6 is a schematic diagram of an operation interface of the terminal controlled by the urban subway traffic intelligent service of the present invention
- FIG. 7 is a terminal of the urban subway traffic intelligent service control of the present invention
- the solution of the embodiment of the present invention is mainly: constructing a subway public travel information service system based on a traffic information service mode of a user terminal such as a subway smart terminal and a mobile phone mobile terminal, and using the information service desk to provide service information required by the user (including the passenger)
- the short message mode is sent to the user's mobile phone, or pushed to the user's mobile phone client, and the function of binding the user's mobile phone number by reading the ID information of the traffic IC card is realized, and the information service is realized intelligently and quickly, as long as a subway intelligent terminal can be easily Solve passenger ticketing and transfer guidelines, station entrance and exit information and ground information guidelines, last bus and should Urgent incident reminders, quick print invoices, ticket policy inquiries, etc., to provide convenience for users and improve the level of metro services.
- the user terminal may be a mobile terminal such as a laptop or a notebook, or a PC desktop connected to the subway smart terminal via the Internet.
- the following embodiments use a mobile phone as an example, but are not limited to this case.
- the user can refer to the passenger, and the following embodiments are described by taking the passenger as an example.
- a preferred embodiment of the present invention provides a method for controlling an urban subway traffic intelligent service, including:
- Step S101 The subway intelligent terminal receives an operation instruction of the user
- the subway smart passenger terminal is installed with the urban subway traffic passenger intelligent information service system.
- the intelligent information service system integrates multi-touch, 3G and Internet technologies, cloud computing technology, and mobile payment. , SMS integration, wireless services and other functions in one, providing metro passengers with a full range of intelligent information solutions, based on the subway intelligent terminal and mobile phone mobile terminal traffic information service model, the construction of the subway public travel information service system, the system includes Electronic intelligent service information system, site export guidance system, last bus intelligent reminder system, subway operation emergency status notification system, invoice printing equipment system, operation management system e-book system software, connect to the Internet through 3G signals, and SMS via information service desk
- the method sends the corresponding service information to the passenger mobile phone, or pushes to the passenger mobile phone client, and realizes the information service by intelligently and quickly binding the passenger mobile phone number by reading the ID information of the traffic IC card.
- the above system combines the communication operator base station positioning technology to realize the accurate positioning of the passenger mobile phone through the base station signal.
- Passengers can input corresponding operating instructions through the operation interface of the subway intelligent terminal.
- the smart terminal of the present embodiment can solve the problems of passenger ticket purchase and transfer index SI, station entrance and exit and ground information guidance, last bus and emergency event reminder, quick print invoice, ticket policy inquiry, etc. through the above intelligent information service system.
- the passenger's operation instructions include: purchase ticket or bus route inquiry instruction, station entrance or exit or ground information guidance instruction, last bus inquiry instruction, ticket administration inquiry instruction, invoice printing instruction, and the like.
- Step S102 obtaining corresponding subway service information according to the operation instruction
- Step S103 Send the corresponding subway service information to the user terminal connected to the subway intelligent terminal network.
- the electronic intelligent service information system on the subway intelligent terminal can provide passengers with a passenger route inquiry, route guidance, and ticket purchase inquiry function, and the user can operate through the touch screen of the subway intelligent terminal, where V is divided into ⁇
- the three-step operation can effectively reduce the passenger's stay time by inputting the departure site, arriving at the site, inquiring and sending a text message to the passenger's mobile phone for convenient memory.
- the above-mentioned site exit guidance system displays the three-dimensional map building or merchant or facade logo of the current site by clicking the current site, and on the map display screen of the subway smart terminal, there is a certain range of merchant service advertisements, subway exits and exits at the subway exit.
- the path description of the destination by clicking on the 3D map building or merchant, the system automatically sends the above detailed guidance information to the passenger mobile phone, which effectively reduces the consultation workload of the station staff, speeds up passenger diversion and reduces passenger detention.
- Passengers can also send a text message description of the route to a friend.
- the last bus intelligent reminding system includes the last bus information inquiry, establishes an intelligent system synchronized with the subway running map, and promptly reminds the passengers, and the last bus information inquiry is set by the DCC (Metro Center Control Room) running time setting, and the intelligent judgment can catch up. last bus.
- DCC Micro Center Control Room
- the subway operation emergency state intelligent notification system when the subway appears late or an unexpected event, the subway intelligent terminal sends the emergency reminding information to the user terminal of the subway station by the base station positioning technology, so as to realize the instant on the passenger Reminders and safety guidelines, this function will enhance the emergency handling capacity of the subway operation, especially for passengers in the detained compartment when the train is in the interval, the first time to inform, comfort and safety guidelines, will effectively reduce the negative of the event
- the impact has also improved the self-rescue ability of passengers' emergencies; the invention is still the first in the subway industry, and it is a very important innovative practice in the operation and management of subways.
- the invoice printing device system passes the traffic IC card, selects the record displayed on the screen, reads the current ride amount, and the thermal printer completes the invoice printing in 2 seconds, which effectively reduces the workload of the subway station personnel and reduces the queued ticket. Quickly guide the crowd.
- the operation management system e-book system divides the subway ticketing policy and the driving instructions into categories, and the station personnel can call the passengers to explain at any time, and send information to the mobile phone by selecting information in different categories to reduce unnecessary disputes.
- the above-mentioned intelligent transportation system terminal is a touch type and digital intelligent structure, and has a function of displaying a 3D picture, and the passenger can operate by handwriting and smart card reading.
- the above system intelligently reads the ID information of the local traffic IC card, binds the mobile phone number, and promotes
- the use value of the unnamed transportation card provides conditions for convenient and intelligent information services.
- the step of transmitting the corresponding subway service information to the user terminal connected to the subway intelligent terminal network includes:
- the step of binding the user terminal to the traffic IC card includes:
- the steps of obtaining the corresponding subway service information include:
- the operation instruction is a ticket purchase or a route inquiry instruction
- the driving inquiry is performed according to the departure point and the arrival site selected by the user; and the inquiry driving information is displayed on the display page of the subway intelligent terminal;
- the operation instruction is a station entrance or exit or ground information guidance instruction
- the three-dimensional map building or the facade identifier of the current site is displayed, and the three-dimensional map building or the facade logo is clicked to obtain the station entrance and exit with the fine connection.
- ground guidance information
- the operation instruction is the last bus inquiry instruction, calculating the travel time according to the user's query instruction and the current train running time, obtaining the last bus time according to the travel time, and prompting the user; or
- the operation instruction is a ticket policy inquiry instruction
- the corresponding ticket policy information is queried according to the query keyword input by the user, and displayed on the display page of the subway smart terminal.
- the user terminal when the user terminal is bound to the traffic IC card, in the above-mentioned short message sending process, after the passenger selects the corresponding sending content, the user can directly send the content selected by the user to the traffic IC card.
- the passenger is bound to the mobile IC card on the phone.
- the embodiment can effectively solve the difficulties and hotspots existing in the current passenger service, and has strong use value; at the same time, realizes emergency event information notification and guidance through modern communication technology. Immediacy and precision functions, achieving substantial breakthroughs in subway passenger safety management will have far-reaching significance.
- the intelligent traffic information service actively explore and practice, realize the passenger information service innovation of the subway, and create a national subway passenger service demand. Flat new situation.
- the preferred embodiment of the present invention further provides a terminal for controlling the urban subway traffic intelligent service, including: a receiving module 201, an obtaining module 202, and a sending module 203, where:
- the receiving module 201 is configured to receive an operation instruction of the user
- the obtaining module 202 is configured to obtain corresponding subway service information according to the operation instruction, and send module 203, configured to send the corresponding subway service information to a user terminal connected to the subway smart terminal network.
- the foregoing sending module 203 includes: an obtaining unit 2031 and a sending unit 2032, where:
- the obtaining unit 2031 is configured to acquire the terminal number of the user by means of user input; or obtain the terminal number of the user by using a traffic IC card bound to the user terminal;
- the sending unit 2032 is configured to send the corresponding subway service information to the terminal number of the user by using a short message.
- the obtaining module 202 is specifically configured to:
- the operation instruction is a ticket purchase or a route inquiry instruction, performing a driving inquiry according to the departure site and the arrival site selected by the user; displaying the queryed driving information on the display page of the subway intelligent terminal; or, when When the operation instruction is a station entrance or exit or ground information guidance instruction, according to the current site input by the user, the three-dimensional map building or the facade identification of the current site is displayed, and the detailed station entrance or the entrance is obtained by clicking the three-dimensional map building or the facade identification.
- the operation instruction is the last bus inquiry instruction, calculating the travel time according to the user's query instruction and the current train running time, obtaining the last bus time according to the travel time, and prompting the user; or, when the operation instruction
- the instruction is inquired for the ticket policy, the corresponding ticket policy information is queried according to the query keyword input by the user, and displayed on the display page of the subway smart terminal.
- the sending module 203 is further configured to: when the train is late or the subway has an emergency, the subway intelligent terminal sends the emergency reminding information to the user terminal of the section where the subway is located by using the base station positioning technology.
- the terminal of this embodiment further includes a printing module 204;
- the receiving module 201 is further configured to: when receiving an invoice print instruction input by the user, read the ID information in the traffic IC card by using a user swipe operation;
- the obtaining module 202 is further configured to calculate the fare of the current departure station to reach the station, and display the current travel record and the ride amount on the display page;
- the printing module 204 is configured to print an invoice including the ride record and the ride amount through a thermal printer and output the invoice.
- the subway smart transportation terminal is installed with an urban subway transportation passenger intelligent information service system, as shown in FIG. 2, the intelligent information service system integrates multi-touch, 3G and Internet technologies, and cloud computing technology. , mobile payment, SMS integration, wireless services and other functions in one, providing subway passengers with a full range of intelligent information solutions, based on the subway smart terminal and mobile phone mobile terminal traffic information service model, the construction of the subway public travel information service system,
- the system includes electronic intelligent service information system, site export guidance system, last bus intelligent reminder system, subway operation emergency status notification system, invoice printing equipment system, operation management system e-book system software, connected to the Internet through 3G signals, and through the information service desk.
- the corresponding service information is sent to the passenger mobile phone by SMS, or pushed to the passenger mobile phone client, and the function of binding the passenger mobile phone number by reading the ID information of the traffic IC card is realized, and the information service is realized intelligently and quickly.
- the above system combines the communication operator base station positioning technology to realize the accurate positioning of the passenger mobile phone through the base station signal.
- Passengers can input corresponding operating instructions through the operation interface of the subway intelligent terminal.
- the operation interface of the subway intelligent terminal of this embodiment is as shown in FIG. 5, and an operation panel is disposed on the front surface of the terminal body 1.
- the entire operation panel is a touch panel, including a display screen 2, a signal receiving pin 5, and various IC card sensing areas. 6. Insert the UnionPay card slot 7, print the ticket gate 4, and enter the operation interface by touching the display screen 2.
- the operation display interface displays the site display frame 3 and the six touch keys, wherein the touch keys set on the operation panel are the Shenzhen overview key 200, the station query key 300, and the Shenzhen dynamic key 100 respectively. , an invoice print button 600, an electronic map button 400, and a ticket policy button 500.
- the subway intelligent terminal can solve the problems of passenger ticket purchase and transfer guidance, station entrance and exit and ground information guidance, last bus and emergency event reminder, quick print invoice, ticket policy inquiry, etc.
- the passenger's operation instructions include: ticket purchase or bus route inquiry instruction, station entrance or exit or ground information guidance instruction, last bus inquiry instruction, ticket policy inquiry instruction, and The ticket printing instruction, etc., realizes the full-scale intelligent information service of the subway passenger through the following operations: Embodiment 1: The electronic intelligent service information system on the subway intelligent terminal can provide passengers with the passenger route inquiry, route guidance, and ticket purchase inquiry function. The user can operate through the touch screen of the subway smart terminal. Now passengers need to buy tickets and understand the route of the transfer guide, first touch the station query button
- Embodiment 2 The current passenger needs to go out of the subway station, first touch the current site of the page, display the building of the three-dimensional map of the current site, click the building of the three-dimensional map, and then input the mobile phone number, click OK, the instant message is sent immediately.
- passengers can directly know which exit and detailed route information from the short message, thus effectively reducing the consulting workload of the station staff, speeding up passenger diversion and reducing passenger detention.
- Embodiment 3 The passengers are working overtime or other things in the evening, and they want to know if they can still get the last bus of the subway.
- the system calculates the travel time intelligently according to the train running time at that time. Time, will promptly remind passengers, or whether they can catch the last bus, the system provides passengers with free information reminder for the last bus according to the intelligent program, from the details of the passenger service, to bring convenience to passengers; first click the last bus query, go to the next page Enter the mobile number, click OK, and the SMS will be sent to the phone instantly.
- Embodiment 4 If the passenger needs to know the ride status of the IC card, the system can quickly print the invoice for the passenger and solve the passenger ticket problem.
- the system calculate the fare from the departure station to the arrival station, that is, when printing For the invoice of the second ride, first brush the IC card, the screen displays the selected record and prints, clicks on the print, the page shows that the print is successful, and the ticket gate 4 quickly issues the invoice. It effectively reduces the workload of subway station personnel, reduces queues and collects tickets, and quickly guides the crowd.
- Example 5 Passengers have a lot of consulting needs for the ticketing policy.
- the passengers can understand and send the message to the passengers at any time. Enter the keywords first, go to the next page, and select the passengers from the many contents. What you need to know, the page displays all the information of this content, click to send to the phone button, enter the next page to enter the phone number, click OK, the message is sent to the phone instantly.
- the operation management system e-book system divides the subway ticketing policy and the driving instructions into categories, and the station personnel can call the passengers to explain at any time, and send information to the mobile phone by selecting information in different categories to reduce unnecessary disputes.
- the subway intelligent terminal transmits the emergency reminding information to the user terminal of the section where the subway is located through the base station positioning technology, thereby realizing the passengers.
- this function will enhance the emergency operation of the subway operation, especially when the train is in the interval, the passengers in the detained compartment will be notified, comforting and safety guidance in the first time, which will effectively reduce
- the negative impact of the incident has also improved the self-rescue ability of passengers'emergencies; the invention is still the first in the subway industry and is a very important innovative practice in the operation and management of subways.
- the invention can effectively solve the difficulties and hotspots existing in the current passenger service, and has strong use value; at the same time, realizes the immediacy and accuracy function of the emergency event information notification and guidance through the modern communication technology, and the safety management of the passenger in the subway Achieving substantial breakthroughs in the field will have far-reaching significance; in the intelligent traffic information service, actively explore and practice, realize the passenger information service innovation of the subway, and create a new situation of the national subway passenger service level.
- the above-mentioned intelligent transportation system terminal is a touch type and digital intelligent structure, and has a function of displaying a 3D picture, and the passenger can operate by handwriting and smart card reading.
- the above system enhances the use value of an unnamed traffic card by intelligently reading the ID information of the local traffic IC card and binding the mobile phone number.
- This invention will provide conditions for convenient and intelligent information services.
- Mobile Internet and cloud computing technologies can effectively reduce the workload of station attendants, facilitate passengers, and further improve the passenger service level of subways;
- the intelligent information system terminal has a stylish appearance, convenient installation, small footprint, powerful and practical, and has international leading level.
- the 3D display screen is more dynamic, and the visual, auditory and tactile all-round integration;
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Abstract
本发明涉及一种城市地铁交通智能服务控制方法及终端,其方法包括:地铁智能终端接收用户的操作指令;根据操作指令,获取相应的地铁服务信息;将相应的地铁服务信息发送至与地铁智能终端网络连接的用户终端。本发明基于地铁智能终端与手机移动终端的交通信息服务模式,构建地铁公众出行信息服务系统,通过信息服务台将用户需要的服务信息以短信方式发送至用户手机上,或者推送至用户手机客户端,并实现通过读取交通IC卡的ID信息绑定用户手机号码功能,智能快捷的实现信息服务,解决了乘客购票及换乘指引问题、车站出入口及地面信息指引、末班车及应急事件提醒、快速打印发票、票务政策查询等问题,为用户提供方便,并提高地铁服务水平。
Description
说 明 书 城市地铁交通智能服务控制方法及终端 技术领域
本发明涉及智能交通技术领域, 尤其涉及一种城市地铁交通智能服务控 制方法及终端。 背景技术
在以 "智慧交通、 4氏碳出行、 e行全程" 为目标的大背景下, 目前的智能 交通系统( Intelligent Transportation Systems, 简称 ITS )逐渐形成基于交通物 联网的互联网、 手机终端、 车载导航等多模式的交通信息服务, 以打造高效 智能的信息化服务系统。
但是, 在现有的城市地铁交通系统中, 乘客在乘坐地铁时, 通常会产生 较多的问题, 给乘客带来了很大不便。 比如, 乘客乘地铁到站后, 由于地铁 的导向标识太多, 乘客无法快速寻找辨认地铁出入口, 也分不出何处有换乘 站等; 有时乘客因晚上外出又想乘地铁时, 却不清楚能否赶得上末班车; 若 乘客想了解乘车情况, 或需要发票报销, 还需到客服中心排队等候, 较为费 时费力; 而且 一旦乘客坐错车, 在地铁内来回换乘车待时间过久, 出站还 可能会被罚款, 影响乘客心情; 另外, 若地铁出现紧急情况, 乘客第一时间 不能得知信息, 则容易出现慌乱, 产生事故。 直接影响到市民的生活质量, 市民对于地铁服务的满意度大大降低, 由此同时, 投放到地铁中的商家广告 信息也由于市民的不满意而大打折扣, 广告推广也达不到预期的效果, 从而 压缩了商家的利润空间。 发明内容
本发明的主要目的在于提供一种方便乘客出行并可提高地铁服务水平的 城市地铁交通智能服务控制方法及终端。
为了达到上述目的, 本发明提出一种城市地铁交通智能服务控制方法, 包括以下步骤:
地铁智能终端接收用户的操作指令;
根据所述操作指令, 获取相应的地铁服务信息;
将所述相应的地铁服务信息发送至与所述地铁智能终端网络连接的用户 终端。
优选地, 所述将相应的地铁服务信息发送至与所述地铁智能终端网络连 接的用户终端的步驟具体包括:
通过用户输入的方式获取用户的终端号码; 或者, 通过与用户终端绑定 的交通 IC卡获取用户的终端号码;
将所述相应的地铁服务信息以短信方式发送至所述用户的终端号码。 优选地, 所述根据操作指令, 获:^目应的地铁服务信息的步骤包括: 当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将拿询的车程信息显示在所述地铁智能终端 的显示页面上。
优选地, 所述根据操作指令, 获取相应的地铁服务信息的步骤包括: 当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的 当前站点, 显示当前站点的三维地图建筑物或门面标识, 通过点击三维地图 建筑物或门面标识, 获取详细的车站出入口或地面指引信息。
优选地, 所述根据操作指令, 获取相应的地铁服务信息的步骤包括: 当所述操作指令为末班车查询指令时, 根据用户的查询指令及当前列车 运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户。
优选地, 所述根据操作指令, 获 目应的地铁服务信息的步骤包括: 当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字, 查询对应的票务政策信息, 并显示在所述地铁智能终端的显示页面上。
优选地, 还包括:
当列车晚点或地铁突发紧急事件时, 所述地铁智能终端通过基站定位技 术, 将应急提醒信息发送至地铁所在区段的用户终端上。
优选地, 还包括:
接收用户输入的发票打印指令时, 通过用户刷卡操作读取交通 IC卡中的 ID信息;
: 根据所述 ID信息计算当次出发站点至达到站点的票价, 并在显示页面上 显示当次乘车记录和乘车金额;
通过打印机打印包含所述乘车记录和乘车金额的发票并输出。 优选地, 将所述用户终端与交通 IC卡绑定的步骤包括:
读取交通 IC卡的 ID信息; · ;; - 接收用户输入的终端号码;
向用户终端发送与所述 ID信息绑定的第一验证码;
接收用户通过所述用户终端输入的第二验证码, 当所述第二验证码与第 一验证码一致时, 所述用户终端与交通 IC卡绑定成功, 否则, 绑定失败。
本发明还提出一种城市地铁交通智能服务控制的终端, 包括:
接收模块, 用于接收用户的操作指令;
获取模块, 用于根据所述操作指令, 获取相应的地铁服务信息; 发送模块, 用于将所述相应的地铁服务信息发送至与所述地铁智能终端 网络连接的用户终端。
优选地, 所述发送模块包括: .
获取单元, 用于通过用户输入的方式获取用户的终端号码; 或者, 通过 与用户终端绑定的交通 IC卡获取用户的终端号码;
发送单元, 用于将所述相应的地铁服务信息以短信方式发送至所述用户 的终端号码。 ,
优选地, 所述获取模块具体用于:
当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将查询的车程信息显示在所述地铁智能终端 的显示页面上。
优选地, 所述获取模块具体用于: ) 当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的 当前站点, 显示当前站点的三维地图建筑物或门面标识, 通过点击三维地图 建筑物或门面标识, 获取详细的车站出入口或地面指引信息。
优选地, 所述获取模块具体用于:
当所述操作指令为末班车查询指令时, 根据用户的查询指 ^及当前列车 运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户。
优选地, 所述获取模块具体用于:
当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字,
查询对应的票务政策信息, 并显示在所述地铁智能终端的显示页面上。
优选地, 所述发送模块还用于当列车晚点或地铁突发紧急事件时, 所述 地铁智能终端通过基站定位技未, #应急提醒信息发送至地铁所在区段的用 户终端上。
优选地, 还包括打印模块;
所述接收模块, 还用于接收用户输入的发票打印指令时, 通过用户刷卡 操作读取交通 IC卡中的 ID信息;
所述获取模块, 还用于根据所述 ID信息计算当次出发站点至达到站点的 票价, 并在显示页面上显示当次乘车记录和乘车金额;
所述打印模块, 用于通过打印机打印包含所述乘车记录和乘车金额的发 票并输出。
优选地, 所述获取单元还用于读取交通 IC卡的 ID信息; 接收用户输入 的终端号码; 向用户终端发送与所述 ID信息绑定的第一验证码; 接收用户通 过所述用户终端输入的第二验证码, 当所述第二验证码与第一验证码一致时, 所述用户终端与交通 IC卡绑定成功, 否则, 绑定失败。
优选地, 所述用户终端包括: 手机、 笔记本或 PC台式机。
优选地, 所述地铁智能终端的显示屏为触摸屏。 本发明提出的一种城市地铁交通智能服务控制方法及终端, 具有如下有 益效果:
1、通过移动互联网和云计算技术能有效减轻站务员的工作量,方便乘客, 进一步提升地铁乘客服务水平;
2、 通过技术创新, 实现"智能交通"的目标, 为乘客提供换乘最优线路及 末班车提醒等服务, 更加精准的为各类型乘客提供针对性服务;
3、在地铁突发事件时, 实现对乘客的即时提醒和指引,该项功能的实现, 将增强运营应急处理能力, 尤其是在列车在区间发生故障时对滞留车厢内的 乘客的信息通报、 安抚及安全指引, 将有效降低事件的负面影响, 也提高了 乘客突发事件的自救能力;
4、 智能信息化系统终端其外观时尚大气、安装方便、 占地小, 功能强大、 实用, 具有国际领先水平, 3D显示画面更加动感, 视觉、 听觉、 触觉全方位
一体化;
5、 能够有效的解决目前乘客服务中存在的难点和热点问题, 具有很强的 使用价值; 同时, 通过现代通信 实现应急事件信息通报和指引的即时性、 精准性功能, 在地铁乘客安全管理方面实现实质性的突破。
6、 通过地铁卡与手机的绑定效果, 能够及时将地铁信息发送到用户的手 机上, 保证客户在第一时间了解地铁情况, 同时让商家的广告投放到地铁中 来, 通过终端三维地图的直观提示, 使商家的广告得到更好的效果, 达到双 赢的效果。 附图说明
图 1是本发明城市地铁交通智能服务控制方法较佳实施例的流程示意图; 图 2是本发明地铁智能终端上安装的城市地铁交通乘客智能信息化服务 系统的流程示意图;
图 3是本发明城市地铁交通智能服务控制的终端较佳实施例的结构示意 图; '
图 4是本发明城市地铁交通智能服务控制的终端较佳实施例中发送模块 的结构示意图;
图 5是本发明城市地铁交通智能服务控制的终端的实体结构示意图; 图 6是本发明城市地铁交通智能服务控制的终端的操作界面示意图; 图 7是本发明城市地铁交通智能服务控制的终端的实体侧视图。 为了使本发明的技术方案更加清楚、 明了, 下面将结合附图作进一步详 述。 具体实施方式
本发明实施例的解决方案主要是: 基于地铁智能终端与手机移动终端等 用户终端的交通信息服务模式 , 构建地铁公众出行信息服务系统 , 通过信息 服务台将用户 (包括乘客) 需要的服务信息以短信方式发送至用户手机上, 或者推送至用户手机客户端, 并实现通过读取交通 IC卡的 ID信息绑定用户 手机号码功能, 智能快捷的实现信息服务, 只要一个地铁智能终端, 就可轻 松解决乘客购票及换乘指引问题、 车站出入口及地面信息指引、 末班车及应
急事件提醒、 快速打印发票、 票务政策查询等问题, 为用户提供方便, 并提 高地铁服务水平。
本发明中用户终端可以为羊机、 笔记本等移动终端, 还可以为与地铁智 能终端通过互联网连接的 PC台式机等, 以下各实施例以手机为例进行说明, 但并不限于此种情形。 其中, 用户可以指乘客, 以下各实施例以乘客为例进 行说明。
如图 1 所示, 本发明较佳实施例提出一种城市地铁交通智能服务控制方 法, 包括:
步骤 S101 , 地铁智能终端接收用户的操作指令;
本实施例中地铁智能终端上安装有城市地铁交通乘客智能信息化服务系 统, 如图 2所示, 该智能信息化服务系统, 集多点触控、 3G和互联网技术、 云计算技术、 移动支付、 短信集成、 无线服务等多功能于一体, 为地铁乘客 提供全方位智能信息化解决方案, 基于地铁智能终端与手机移动终端的交通 信息服务模式, 构建地铁公众出行信息化服务系统, 该系统包括电子智能服 务信息系统、 站点出口指引系统、 末班车智能提醒系统、 地铁运营紧急状况 智能通告系统、 发票打印设备系统、 运营管理制度电子书系统软件, 通过 3G 信号连接互联网, 并通过信息服务台以短信方式发送相应的服务信息至乘客 手机上, 或者推送至乘客手机客户端, 并实现通过读取交通 IC卡的 ID信息 绑定乘客手机号码功能, 智能快捷的实现信息服务。
上述系统结合通讯运营商基站定位技术, 通过基站信号实现乘客手机的 准确定位。
乘客可以通过地铁智能终端的操作界面输入相应的操作指令。 本实施例 地铁智能终端通过上述智能信息化服务系统, 可以解决乘客购票及换乘指 S I 问题、 车站出入口及地面信息指引、 末班车及应急事件提醒、 快速打印发票、 票务政策查询等问题, 因此, 乘客的操作指令包括: 购票或乘车路线查询指 令、 车站出入口或地面信息指引指令、 末班车查询指令、 票务政 查询指令、 发票打印指令等。
步骤 S102, 根据操作指令, 获取相应的地铁服务信息;
步骤 S103 , 将相应的地铁服务信息发送至与地铁智能终端网络连接的用 户终端。
上述步骤 S102及步骤 S103中, 地铁智能终端上的电子智能服务信息系 统可以为乘客提供乘车线路查询、 路径指引、 购票查询功能, 用户可以通过 地铁智能终端的触摸屏进行操作, V其中分^三个步骤操作, 通过输入出发站 点、 到达站点、 查询并发送短信至乘客手机, 方便记忆, 可有效减少乘客滞 留时间。
上述站点出口指引系统通过点击当前站点, 触摸屏显示当前站点的三维 地图建筑物或商家或门面标识, 在地铁智能终端的地图显示屏幕上, 有地铁 出口处一定范围内的商家服务广告、 地铁出口与目的地的路径说明, 通过点 击三维地图建筑物或商家, 系统自动将上述详细指引信息发送至乘客手机, 有效减少了站务人员的咨询工作量, 加快了乘客疏导, 减少乘客滞留。 乘客 也可以将路径的短信说明发送给好友。
所述末班车智能提醒系统包括末班车信息查询, 建立与地铁运行图同步 的智能系统, 即时提醒乘客, 该末班车信息查询通过 DCC (地铁中心控制室) 当日运行时间的设定, 智能判断能否赶上末班车。
所述地铁运营紧急状况智能通告系统, 在地铁出现晚点或突发事件时, 所述地铁智能终端通过基站定位技术, 将应急提醒信息发送至地铁所在区段 的用户终端上, 实现对乘客的即时提醒和安全指引, 该功能将增强地铁运营 的应急处理能力, 尤其是在列车在区间发生故障时对滞留车厢内的乘客, 第 一时间进行信息通报、 安抚及安全指引, 将有效降低事件的负面影响, 也提 高了乘客突发事件的自救能力; 该项发明在地铁行业尚属首创, 在地铁运营 管理工作中, 是一项非常重大的创新实践。
所述发票打印设备系统通 交通 IC卡, 选择画面显示的记录, 读取当 次乘车金额, 热敏打印机 2秒完成发票打印,有效降低了地铁站务人员的工作 量, 减少了排队领票, 快速疏导人群。
所述运营管理制度电子书系统将地铁票务政策及乘车须知, 分门别类, 供站务人员随时调用为乘客解释, 通过在不同别类中选择信息来发送至手机, 减少不必要的争端出现。
上述智能交通系统终端为触摸式、数字智能式结构, 具有显示 3D画面功 能, 乘客可通过手写与智能读卡进行操作。
上述系统通过智能读取当地交通 IC卡的 ID信息, 绑定手机号码, 提升
了不记名的交通卡的使用价值, 为便捷智能的信息服务提供了条件。
在具体实施过程中, 上述将相应的地铁服务信息发送至与所述地铁智能 终端网络连接的用户终端的步碱真体包括:
通过用户输入的方式获取用户的终端号码; 或者, 通过与用户终端绑定 的交通 IC卡获取用户的终端号码; 然后, 将所述相应的地铁服务信息以短信 方式发送至所述用户的终端号码。
其中, 将所述用户终端与交通 IC卡绑定的步骤包括:
1、 读取交通 IC卡的 ID信息;
2、 接收用户输入的终端号码;
3、 向用户终端发送与所述 ID信息绑定的第一^ r证码;
4、 接收用户通过所述用户终端输入的第二验证码, 当所述第二验证码与 第一验证码一致时, 所述用户终端与交通 IC卡绑定成功, 否则, 绑定失败。 上述根据操作指令, 获取相应的地铁服务信息的步骤包括:
当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将查询的车程信息显示在所述地铁智能终端 的显示页面上;
当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的 当前站点, 显示当前站点的三维地图建筑物或门面标识, 通过点击三维地图 建筑物或门面标识, 获取伴细的车站出入口或地面指引信息;
当所述操作指令为末班车查询指令时, 根据用户的查询指令及当前列车 运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户; 或者
当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字, 查询对应的票务政策信息, 并显示在所述地铁智能终端的显示页面上。
需要说明的是, 当用户终端与交通 IC卡绑定后, 上述短信发送流程中, 当乘客选定相应的发送内容后, 可以通过乘客刷交通 IC卡的方式直接将用户 选定的内容发送到乘客与交通 IC卡绑定的手机上。
本实施例能够有效的解决目前乘客服务中存在的难点和热点问题, 具有 很强的使用价值; 同时, 通过现代通信技术实现应急事件信息通报和指引的
即时性、 精准性功能, 在地铁乘客安全管理方面实现实质性的突破, 将具有 深远意义; 在智能交通信息服务中, 积极探索实践, 实现地铁的乘客信息化 服务创新, 开创全国地铁乘客服务求平的新局面。 如图 3 所示, 本发明较佳实施例还提出一种城市地铁交通智能服务控制 的终端, 包括: 接收模块 201、 获取模块 202以及发送模块 203, 其中:
接收模块 201 , 用于接收用户的操作指令;
获取模块 202, 用于根据所述操作指令, 获取相应的地铁服务信息; 发送模块 203 ,用于将所述相应的地铁服务信息发送至与所述地铁智能终 端网络连接的用户终端。 如图 4所示,上述发送模块 203包括:获取单元 2031以及发送单元 2032, 其中:
获取单元 2031, 用于通过用户输入的方式获取用户的终端号码; 或者, 通过与用户终端绑定的交通 IC卡获取用户的终端号码;
发送单元 2032, 用于将所述相应的地铁服务信息以短信方式发送至所述 用户的终端号码。
上述获取模块 202具体用于:
当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将查询的车程信息显示在所述地铁智能终端 的显示页面上; 或者, 当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的当前站点, 显示当前站点的三维地图建筑物或门面标识, 通 过点击三维地图建筑物或门面标识, 获取详细的车站出入口或地面指引信息; 或者, 当所述操作指令为末班车查询指令时, 根据用户的查询指令及当前列 车运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户; 或者, 当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字, 查询对应的票务政策信息, 并显示在所述地铁智能终端的显示页面上。
发送模块 203还用于当列车晚点或地铁突发紧急事件时, 所述地铁智能 终端通过基站定位技术, 将应急提醒信息发送至地铁所在区段的用户终端上。
进一步的, 本实施例终端还包括打印模块 204;
上述接收模块 201, 还用于接收用户输入的发票打印指令时 , 通过用户刷 卡操作读取交通 IC卡中的 ID信息;
上述获取模块 202, 还用于才^所¾ ID信息计算当次出发站点至达到站 点的票价, 并在显示页面上显示当次乘车记录和乘车金额;
所述打印模块 204,用于通过热敏打印机打印包含所述乘车记录和乘车金 额的发票并输出。
具体地, 本实施例中地铁智能终端上安装有城市地铁交通乘客智能信息 化服务系统, 如图 2所示, 该智能信息化服务系统, 集多点触控、 3G和互联 网技术、 云计算技术、 移动支付、 短信集成、 无线服务等多功能于一体, 为 地铁乘客提供全方位智能信息化解决方案, 基于地铁智能终端与手机移动终 端 交通信息服务模式, 构建地铁公众出行信息化服务系统, 该系统包括电 子智能服务信息系统、 站点出口指引系统、 末班车智能提醒系统、 地铁运营 紧急状况智能通告系统、 发票打印设备系统、 运营管理制度电子书系统软件, 通过 3G信号连接互联网,并通过信息服务台以短信方式发送相应的服务信息 至乘客手机上,或者推送至乘客手机客户端, 并实现通过读取交通 IC卡的 ID 信息绑定乘客手机号码功能, 智能快捷的实现信息服务。
上述系统结合通讯运营商基站定位技术, 通过基站信号实现乘客手机的 准确定位。
乘客可以通过地铁智能终端的操作界面输入相应的操作指令。
本实施例的地铁智能终端的操作界面如图 5所示, 在终端主体 1的正面 设置操作面板, 整个操作面板为触摸式面板, 包括显示屏 2、 信号接收针 5、 各种 IC卡感应区 6、 插银联卡口 7、 打印票口 4, 通过触摸显示屏 2进入操作 界面。
如图 6、 7所示, 操作界面上显示站点显示框 3、 以及六个触控键, 其中 操作面板上设置的触控键分别为深圳概述键 200、 站站查询键 300、 深圳动态 键 100、 发票打印键 600、 电子地图键 400、 票务政策键 500。 本实施例地铁 智能终端通过上述智能信息化服务系统, 可以解决乘客购票及换乘指引问题、 车站出入口及地面信息指引、 末班车及应急事件提醒、 快速打印发票、 票务 政策查询等问题, 因此, 乘客的操作指令包括: 购票或乘车路线查询指令、 车站出入口或地面信息指引指令、 末班车查询指令、 票务政策查询指令、 发
票打印指令等, 其通过以下操作进行实现地铁乘客全方位智能信息化服务: 实施例一: 地铁智能终端上的电子智能服务信息系统可以为乘客提供乘 车线路查询、 路径指引、 购票查询功能, 用户可以通过地铁智能终端的触摸 屏进行操作。 现乘客需要购买车票及了解换乘指引路线, 先触摸站站查询键
300, 进入下一页面, 再输入出发站、 后输入到达站, 触摸车程查询, 页面显 示各车程信息, 进入下一页面输入手机号码, 点击确定, 信息短信即时发送 至手机, 乘客轻松地方便乘坐地铁。
实施例二: 现乘客需要出地铁站, 先触摸到页面的当前站点, 显示出当 前站点的三维地图的建筑物, 点击三维地图的建筑物, 再输入手机号码, 点 击确定后, 信息短信即时发送至手机, 乘客可直接从短信的信息知晓哪个出 口, 线路详细指引信息, 从而有效减少了站务人员的咨询工作量, 加快了乘 客疏导, 减少乘客滞留。
实施例三: 现乘客晚上加班晚或其他事情耽搁, 又想知道自己是否还能 做到地铁的末班车, 乘客查询时, 系统根据当时的列车运行时间, 智能计算 出行程时间, 如发现已超过末班车时间, 将及时提醒乘客, 或是否能赶上末 班车, 系统根据智能程序, 为乘客提供末班车免费信息提醒, 从细节上做好 乘客服务, 给乘客带来便利; 先点击末班车查询, 进入下一页面输入手机号 码, 点击确定, 信息短信即时发送至手机。
实施例四: 如乘客需要了解自己 IC卡的乘坐情况, 系统能快速为乘客打 印发票, 解决乘客车票问题, 按照打印发票车站为到达站的原则, 计算出发 站至到达站票价, 即打印当次乘车的发票, 先刷 IC卡, 画面显示选择记录并 打印, 点击打印, 页面显示打印成功, 打印票口 4快速出发票。 有效降低了 地铁站务人员的工作量, 减少了排队领票, 快速疏导人群。
实施例五: 乘客对票务政策有不少咨询的需求, 通过关键词作为查询系 统, 随时方便乘客了解并通过短信发给乘客, 先输入关键词, 进入下一页面, 从众多内容中选择乘客自己需要了解的内容, 页面显示出这条内容的全部信 息, 点击发送至手机按键, 进入下一页面输入手机号码, 点击确定, 信息短 信即时发送至手机。 所述运营管理制度电子书系统将地铁票务政策及乘车须 知, 分门别类, 供站务人员随时调用为乘客解释, 通过在不同别类中选择信 息来发送至手机, 减少不必要的争端出现。
此外, 上述地铁运营紧急状况智能通告系统, 在地铁出现晚点或突发事 件时, 所述地铁智能终端通过基站定位技术, 将应急提醒信息发送至地铁所 在区段的用户终端上, 实现对乘客的即时提醒和安全指引, 该功能将增强地 铁运营的应急^:理能力, 尤其是在列车在区间发生故障时对滞留车厢内的乘 客, 第一时间进行信息通报、 安抚及安全指引, 将有效降低事件的负面影响, 也提高了乘客突发事件的自救能力; 该项发明在地铁行业尚属首创, 在地铁 运营管理工作中, 是一项非常重大的创新实践。
本发明能够有效的解决目前乘客服务中存在的难点和热点问题, 具有很 强的使用价值; 同时 , 通过现代通信技术实现应急事件信息通报和指引的即 时性、 精准性功能, 在地铁乘客安全管理方面实现实质性的突破, 将具有深 远意义; 在智能交通信息服务中, 积极探索实践, 实现地铁的乘客信息化服 务创新, 开创全国地铁乘客服务水平的新局面。
上述智能交通系统终端为触摸式、数字智能式结构, 具有显示 3D画面功 能, 乘客可通过手写与智能读卡进行操作。
上述系统通过智能读取当地交通 IC卡的 ID信息, 绑定手机号码, 提升 了不记名的交通卡的使用价值, 此发明将为便捷智能的信息服务提供了条件。
' 相比现有技术, 本发明的有益效果如下:
1、 通过移动互联网和云计算技术能有效减轻站务员的工作量, 方便乘 客, 进一步提升地铁乘客服务水平;
2、 通过技术创新, 实现"智能交通"的目标, 为乘客提供换乘最优线路及 末班车提醒等服务, 更加精准的为各类型乘客提供针对性服务;
3、在地铁突发事件时, 实现对乘客的即时提醒和指引, 该项功能的实现, 将增强运营应急处理能力, 尤其是在列车在区间发生故障时对滞留车厢内的 乘客的信息通报、 安抚及安全指引, 将有效降低事件的负面影响, 也提高了 乘客突发事件的自救能力;
4、 智能信息化系统终端其外观时尚大气、 安装方便、 占地小, 功能强大、 实用, 具有国际领先水平, 3D显示画面更加动感, 视觉、 听觉、 触觉全方位 一体化;
5、 能够有效的解决目前乘客服务中存在的难点和热点问题, 具有很强的
使用价值; 同时, 通过现代通信技术实现应急事件信息通报和指引的即时性、 精准性功能, 在地铁乘客安全管理方面实现实质性的突破。
以上所述仅为本发明的优选实施例, 并非因此限制本发明的专利范围, 凡是利用本发明说明书及附图内容所作的等效结构或流程变换, 或直接或间 接运用在其它相关的技术领域, 均同理包括在本发明的专利保护范围内。
Claims
1、 一种城市地铁交通智能服务控制方法, 其特征在于, ^括以下步骤: 地铁智能终端接收用户的操作指令;
根据所述操作指令, 获取相应的地铁服务信息;
将所述相应的地铁服务信息发送至与所述地铁智能终端网络连接的用户 终端。
2、根据权利要求 1所述的方法, 其特征在于, 所述将相应的地铁服务信 息发送至与所述地铁智能终端网络连接的用户终端的步骤具体包括:
通过用户输入的方式获取用户的终端号码; 或者, 通过与用户终端绑定 的交通 IC卡获取用户的终端号码;
将所述相应的地铁服务信息以短信方式发送至所述用户的终端号码。
3、根据权利要求 2所述的方法, 其特征在于, 所述根据操作指令, 获取 相应的地铁服务信息的步骤包括:
当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将查询的车程信息显示在所述地铁智能终端 的显示页面上。
4、根据权利要求 2所述的方法, 其特征在于, 所述根据操作指令, 获取 相应的地铁服务信息的步骤包括:
当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的 当前站点, 显示当前站点的三维地图建筑物或门面标识, 通过点击三维地图 建筑物或门面标识, 获取详细的车站出入口或地面指引信息。
5、根据权利要求 2所述的方法, 其特征在于, 所述根据操作指令, 获取 相应的地铁服务信息的步骤包括:
当所述操作指令为末班车查询指令时, 根据用户的查询指令及当前列车 运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户。
6、根据权利要求 2所述的方法, 其特征在于, 所述根据操作指令, 获取 相应的地铁服务信息的步骤包^: ' '
当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字, 查询对应的票务政策信息, 并显示在所述地铁智能终端的显示页面上。
7、 根据权利要求 1-6中任一项所述的方法, 其特征在于, 还包括: 当列车晚点或地铁突发紧急事件时, 所述地铁智能终端通过基站定位技 术, 将应急提醒信息发送至地铁所在区段的用户终端上。
8、 根据权利要求 7所述的方法, 其特征在于, 还包括:
接收用户输入的发票打印指令时,通过用户刷卡操作读取交通 IC卡中的 ID信息;
根据所述 ID信息计算当次出发站点至达到站点的票价, 并在显示页面 上显示当次乘车记录和乘车金额;
通过打印机打印包含所述乘车记录和乘车金额的发票并输出。
9、 根据权利要求 2 所述的方法, 其特征在于, 将所述用户终端与交通 IC卡绑定的步骤包括:
读取交通 IC卡的 ID信息;
接收用户输入的终端号码;
向用户终端发送与所述 ID信息绑定的第一验证码;
接收用户通过所述用户终端输入的第二验证码, 当所述第二验证码与第 一验证码一致时, 所述用户终端与交通 IC卡绑定成功, 否则, 绑定失败。
10、 一种城市地铁交通智能服务控制的终端, 其特征在于, 包括: 接收模块 , 用于接收用户的操作指令;
获取模块, 用于根据所述操作指令, 获取相应的地铁服务信息; 发送模块, 用于将所述相应的地铁服务信息发送至与所述地铁智能终端 网络连接的用户终端。
11、 根据权利要求 10所述的终端, 其特征在于, 所述发送模块包括: 获取单元, 用于通过用户 r义的方式获取用户的终端号码; 或者, 通过 与用户终端绑定的交通 ic卡获取用户的终端号码;
发送单元, 用于将所述相应的地铁服务信息以短信方式发送至所述用户 的终端号码。
12、根据权利要求 11所述的终端,其特征在于,所述获取模块具体用于: 当所述操作指令为购票或乘车路线查询指令时, 根据用户选择的出发站 点和到达站点, 进行车程查询; 将查询的车程信息显示在所述地铁智能终端 的显示页面上。
13、根据权利要求 11所述的终端,其特征在于,所述获取模块具体用于: 当所述操作指令为车站出入口或地面信息指引指令时, 根据用户输入的 当前站点, 显示当前站点的三维地图建筑物或门面标识, 通过点击三维地图 建筑物或门面标识, 获取详细的车站出入口或地面指引信息。
14、根据权利要求 11所述的终端,其特征在于,所述获取模块具体用于: 当所述操作指令为末班车查询指令时, 根据用户的查询指令及当前列车 运行时间, 计算行程时间, 根据行程时间获取末班车时间, 并提示给用户。
15、根据权利要求 11所述的终端,其特征在于,所述获取模块具体用于: 当所述操作指令为票务政策查询指令时, 根据用户输入的查询关键字, 查询对应的票务政策信息 , 并显示在所述地铁智能终端的显示页面上。
16、 根据权利要求 10-15中任一项所述的终端, 其特征在于, 所述发送 模块还用于当列车晚点或地铁突发紧急事件肘, 所述地铁智能终端通过基站 定位技术, 将应急提醒信息发送至地铁所在区段的用户终端上。
17、 根据权利要求 16所述的终端,'其特征在于, 还包括打印模块; 所述接收模块, 还用于接收用户输入的发票打印指令时, 通过用户刷卡 操作读取交通 IC卡中的 ID信息;
所述获取模块, 还用于根据所迷 ID信息计算当次出发站点至达到站点 的票价, 并在显示页面上显示当次乘车记录和乘车金额;
所述打印模块, 用于通过打印机打印包含所述乘车记录和乘车金额的发 票并输出。
18、根据权利要求 11所述的终端, 其特征在于, 所述获取单元还用于读 取交通 IC卡的 ID信息; 接收用户输入的终端号码; 向用户终端发送与所述 ID信息绑定的第一验证码; 接收用户通过所述用户终端输入的第二验证码, 当所述第二验证码与第一验证码一致时, 所述 户终端与交通 IC卡绑定成 功, 否则, 绑定失败。
19、根据权利要求 17所述的方法, 其特征在于, 所述用户终端包括: 手 机、 笔记本或 PC台式机。
20、根据权利要求 19所述的方法, 其特征在于, 所述地铁智能终端的显 示屏为触摸屏。
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