TWI594210B - Money handling device with the operation of the navigation display system, programs and recording media - Google Patents

Description

Operational navigation display system, program and recording medium for money processing device

The present invention relates to an operation navigation display system for a money processing device, and a computer readable recording medium for recording a program and data associated with the system, the operation navigation display system for the money processing device. An operator who releases an abnormality (error state) generated in a money processing device that is connected to a POS (Point Of Sales) cash register terminal or the like and returns it to a normal state is used as a guide.

In the prior art, a money processing device such as an automatic change machine connected to a POS terminal, such as a supermarket or a convenience store, is known (for example, refer to Patent Document 1). Such a money processing device usually deposits money and coins received from a customer who purchases the goods into the storage and deposits the money from the storage according to the payment instruction.

At the POS terminal, a POS application for processing information for performing terminal operations and for transmitting and receiving information with the money processing device connected to the terminal is incorporated. This POS application In the equation, the processing status of the deposit/withdrawal of the money processing device is sequentially displayed on the operation display screen of the touch panel or the like provided at the POS terminal, and is reported to the person in charge of the counter.

Further, in the inside of the money processing device, if an error state such as banknote billing occurs, the error code corresponding to the error state is displayed on the display screen of the POS terminal through the POS application, and reported to the counter. Responsible person. The person in charge of the counter finds the operation procedure of the error cancellation in accordance with the error code in the instruction manual of the money processing device or the error cancellation manual, and makes an error while referring to the operation procedure described in the book. The operation operation is released, whereby the money processing device is returned to the normal state.

On the other hand, in the automatic transaction device such as the ATM, a guidance device for guiding a program for recovering an obstacle such as a banknote jam generated inside the device is known (for example, refer to Patent Document 2). According to the guiding device disclosed in Patent Document 2, the member who has confirmed the occurrence of the obstacle notified to the center comes to the setting place of the ATM, and opens the back panel of the ATM, and then The outline of the obstacle displayed by the pedestrian guidance display unit provided at the rear panel is confirmed. Then, by operating the reply program detailed key of the pedestrian guide display unit of the touch panel, the reply program map and the like stored in the RAM of the ATM are read and displayed, and the member is based on the displayed reply. The program is used to perform the recovery of the obstacle.

However, the above-mentioned processing procedure for the error cancellation operation of the money processing device is a series of processes which are formed by a plurality of operations. The program is processed and subjected to complicated operation procedures. Therefore, it is required to be familiar with the instruction manual and the error-solving manual of the money processing device, which is difficult for those who are not skilled. In addition, it is necessary to retrieve the number of pages corresponding to the event code such as the error code from the above-mentioned manual every time an error or the like occurs, and perform an operation such as canceling the error while referring to the description. There are issues that are annoying to this search and reference work.

Further, in the automatic transaction apparatus of the ATM or the like including the guidance device of the above-described prior art Patent Document 2, the member who receives the obstacle notification at the center first opens the back panel of ATM or the like, and The outline of the obstacle displayed at the pedestrian guide display portion is confirmed, and then the operation key is displayed, and the reply program map or the like is displayed at the pedestrian guide display portion, and then moved to the reply operation operation, and therefore, from the receipt of the obstacle notification The operation until the start of the reply operation is not easy, and it takes time and labor. Moreover, when the specifications of the model or structure of the automatic transaction device are different, in general, since the reply programs are also different, it is necessary to prepare separately for each automatic transaction device. The information such as the reply program map in the RAM of the automatic transaction device, at this point, also consumes design time and labor.

In order to solve such a problem, the inventors of the present invention have proposed a general technique shown in Patent Document 3. The technique of Patent Document 3 is an operation navigation display system for a money processing device, which is provided with a display means for displaying an incoming and outgoing payment related to processing money on the screen. The information processing action of the money processing device; and the state detecting means detects the state in which the money processing device needs to be subjected to a specific operation caused by the operator; and the memory means stores the display loan The image data of the series of programs of the specific operation detected by the state detecting means; and the display control means are stored in the state in which the state detecting means is required to perform the specific operation. The image data in the memory means is displayed at the display means.

In the system of Patent Document 3, the money processing device is connected to a terminal device provided with a display means, and the state detecting means is capable of detecting an error state occurring at the money processing device, and the memory means is provided with a release operation. The processing program data, which includes the image data, the image data, and the image data that are displayed in the program for releasing the error state and returning to the normal state. The image data of the situation of the money processing device that the user will see at each stage of the progress of the error cancellation operation, and the image data are prepared in accordance with the various stages of the progress of the error cancellation operation, and the display control means is When an error state is detected by the state detecting means, the release operation processing program data corresponding to the error state is read from the memory means, and the image corresponding to the progress state of the error cancellation operation by the operator is performed. The data is sequentially displayed on the terminal machine in response to the progress of the error cancellation operation. The means of display.

According to the system of Patent Document 3, if it is detected by the state detecting means that the money processing apparatus is in a state in which the error canceling operation is required, the image is stored in the memory means. The data is displayed at the display means, so that the operator can easily perform the error canceling operation even without referring to the instruction manual of the money processing apparatus.

[Advanced technical literature]

[Patent Literature]

[Patent Document 1] Japanese Patent Laid-Open Publication No. 2008-3832

[Patent Document 2] Japanese Patent Laid-Open No. Hei 8-255280

[Patent Document 3] Japanese Patent No. 5239384

However, in the operation navigation display system of the above-mentioned Patent Document 3, it is required to improve the operability and convenience.

The present invention has been made in view of such a problem, and an object thereof is to provide an operation navigation display system for a money processing device which improves operability and convenience, a program associated with the system, and Computer readable recording media.

In order to solve the above problems and achieve the object, an operation navigation display system for a money processing device according to the present invention is characterized in that: a display means is provided, which is a gold related to processing money in and out of money. The information of the money processing operation of the money processing device is displayed on the screen; and the state detecting means detects that the money processing device is in a state requiring a specific operation by the operator; and the memory means stores the representative loan The image data of the series of processing programs detected by the state detecting means and the operating language data and the event code of the display program representing the data; and the display control means are detected by the foregoing state When the means detects that the state requires a specific operation, the display means displays the image data stored in the memory means, and the money processing means is connected to the terminal device provided with the display means. The state detecting means is capable of detecting an error state occurring in the money processing device, a position state of a key provided in the money processing device, and a storage state of a unit provided in the money processing device, the memory Means, there is a lifting operation The program data, the release operation program data, is provided with the image data for each processing program for canceling the error state and returning to the normal state, and the image data is displayed. The image data of the condition of the money processing device that the operator sees at each stage of the progress of the error cancellation operation, the image data is prepared in accordance with the stages of the progress of the error cancellation operation, and the event code is The display control means is configured to correspond to the error state when the error state is detected by the state detecting means, based on the state detected by the state detecting means. The aforementioned release operation processing program data is read from the aforementioned memory means and will be related to an error made by the operator. The image data corresponding to the progress state of the release operation and the aforementioned operational language information are sequentially displayed on the display means of the terminal device in response to the progress of the error cancellation operation based on the content of the event code.

Further, in the above-described invention, the operation navigation display system for the money processing device of the present invention is characterized in that the state detecting means is detectable at the money processing device. The amount of cash in the cash is not determined by the cash indefinite state. The display control means is to display the representative display means for the money processing in the foregoing when the state of the indefinite state is detected by the state detecting means. The image data of the operation processing program that counts the number of cash of the device at the device again.

Further, in the above-described invention, the operation navigation display system for the money processing device of the present invention is characterized in that the money processing device is connected to the display device. In the terminal device, the plurality of terminal devices are connected to at least one storefront server, and the memory means is stored in the storefront server, and the display control means reads the image data from the storefront server. Further, the image data read out is displayed by the display means of the terminal device connected to the money processing device which is in a state in which the specific operation is required by the state detecting means.

Further, in the above-described invention, the operation navigation display system for the money processing device of the present invention is characterized in that the event code is at least one of the following events. By: a detection result of a predetermined time by the timer, a playback start position and a repeated playback end position, a position state of a key provided at the money processing device, and a storage state of the unit included in the money processing device The detection result and the return of the money processing device are the detection results of the normal state.

Further, the program of the present invention is a program for causing a display unit of a terminal device connected to the above-described money processing device to function as the display means.

Further, another program of the present invention is a display unit for a terminal device connected to the above-described money processing device, and an operation navigation display function for the money processing device.

Further, in another aspect of the invention, the invention is characterized in that the body is configured as a memory means incorporated in a register constituting the terminal device and is subjected to the aforementioned money processing. The device constitutes a driving software for the cash register money processing system, and is used for the operation navigation display project of the money processing device, and is automatically activated without receiving an instruction from the register.

According to another aspect of the present invention, in the above aspect of the invention, the driving software is configured such that a part of the operation navigation display function is independent as a sub-driver and is configured. It can also be activated from the aforementioned register.

Further, in another aspect of the invention, the driving software according to the invention is characterized in that the driving software is configured to be capable of setting the operation guide for each of the specific error codes. The display function is valid/invalid.

Further, in another aspect of the present invention, in the above invention, the error code for setting the operation navigation display function to be effective is a failure to cancel the specific error cancellation operation. The situation occurs when the error state corresponds to the person.

Further, the recording medium of the present invention is a computer-readable recording medium on which the above-described program is recorded.

Further, the above-described recording medium of the present invention is a medium on which the information of the present invention or a program is recorded, and is represented by, for example, a floppy disk, a CD-ROM, a DVD-ROM, a magnetic disk, a optical disk, or a magneto-optical disk. A variety of media that can be read by computers such as semiconductor memory and USB memory. In addition, as a material, for example, when it is a case of operating a text, it is possible to use a text material, an XML (eXtensible Markup Language) material, or an HTML (Hyper Text Markup Language) material, and on the other hand, as a portrait material. In this case, an image data by a JPEG (Joint Photographic Experts Group) method or an animated image data by a GIF (Graphic Interchange Format) method can be used.

According to the operation navigation display system for the money processing apparatus of the present invention, since the display means is provided, information on the money processing operation of the money processing apparatus for processing the money deposit and withdrawal is displayed on the screen. And state detection means, the aforementioned money processing equipment It is detected as a state in which a specific operation by the operator is required; and the memory means stores image data of a series of processing programs representing a specific operation detected by the state detecting means and operating text data. And an event code indicating a display program of the data and the display control means, when the state detecting means detects that the state is required to perform a specific operation, the display means is displayed and stored. In the above-described image data, the money processing device is connected to a terminal device including the display means, and the state detecting means is capable of detecting an error state occurring in the money processing device and is provided in The position state of the key in the money processing device and the storage state of the unit included in the money processing device, wherein the memory means includes a release operation processing program data, and the release operation processing program data is provided for use Release the aforementioned error status and reply to Each of the processing procedures for the error canceling operation in the normal state displays the image data of the above-mentioned image data, and the image data is the state of the money processing device that the operator sees at each stage of the progress of the error canceling operation. In the image data, the image data is prepared in accordance with each stage of the progress of the error canceling operation, and the event code is created based on the state detected by the state detecting means, and the display control is performed. In the case where the error state is detected by the state detecting means, the cancel operation processing program data corresponding to the error state is read from the memory means, and the error by the operator is released. The aforementioned image data corresponding to the progress state of the operation and the aforementioned operational text data are based on the aforementioned event code The contents are displayed in the display means of the terminal device in order in response to the progress of the error cancellation operation. Therefore, it is possible to automatically display the image data in accordance with the state of the money processing device. The operability and the effect of convenience improvement.

10‧‧‧Operation Guide Display System

12‧‧‧POS terminal

14‧‧‧Automatic change machine (money processing device)

16‧‧‧ Terminal Control Department

18‧‧‧Touch panel (display means)

20‧‧‧ Hard disk (memory means)

22‧‧‧POS application

24‧‧‧Area

26‧‧‧OPOS drive (driver software)

28‧‧‧Banknotes Department

30‧‧‧Coin Department

32‧‧‧Control Department

34‧‧‧Sensor (state detection means)

36‧‧‧Information file

Fig. 1 is a block diagram showing an example of a configuration of an operation navigation display system for a money processing device according to an embodiment of the present invention.

Fig. 2 is a folder hierarchy diagram showing an example of a folder structure of a material file used in the operation navigation display system for the money processing device according to the embodiment of the present invention.

Fig. 3 is a view showing an example of an image file associated with a coin portion.

[Fig. 4] Fig. 4 is a textual diagram showing an example of a data arrangement structure of an index file.

[Fig. 5] Fig. 5 is a diagram showing a table form of an example of a data arrangement structure of an index file.

[Fig. 6] Fig. 6 is a correspondence diagram showing an example of the content of the display processing of the event code and the meaning thereof.

Fig. 7 is a flow chart showing an example of a display control processing program by the operation navigation display system for the money processing device according to the embodiment of the present invention.

FIG. 8 is an explanatory diagram showing an example of a data arrangement in the case of converting an error code into a hexadecimal flag. FIG.

FIG. 9 is a schematic diagram showing an example of a screen for error cancellation navigation. FIG.

FIG. 10 is a schematic view showing an example of a normal time screen displayed on a touch panel according to an embodiment of the present invention. FIG.

FIG. 11 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention.

FIG. 12 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. FIG.

FIG. 13 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. FIG.

FIG. 14 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. FIG.

FIG. 15 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. FIG.

[Fig. 16] Fig. 16 is a view showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. Schematic diagram.

FIG. 17 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention.

FIG. 18 is a schematic diagram showing an example of a screen when an error canceling operation is performed on a touch panel according to an embodiment of the present invention. FIG.

Fig. 19 is a block diagram showing another example of the configuration of the operation navigation display system for the money processing device according to the embodiment of the present invention.

Hereinafter, embodiments of the operation navigation display system, the program, and the recording medium for the money processing device of the present invention will be described in detail based on the drawings. Further, the present invention is not limited by the embodiment.

[POS terminal]

As shown in FIG. 1, generally, the money processing apparatus of the present invention operates the navigation display system 10 by collecting information when conducting a commercial transaction with a customer who purchases goods at a supermarket or the like. The POS terminal 12 of the managed terminal device is configured, and an automatic change machine 14 as a money processing device is connected to the POS terminal 12. The POS terminal 12 is constituted by a personal computer-based cash register which reads a bar by a bar code reader (scanner) not shown. The POS terminal 12 includes a terminal control unit 16 and a touch panel 18 as a display means that can be operated and displayed on the screen. And a hard disk 20 as a means of memory.

The terminal control unit 16 is a management manager for the operations of the respective units of the POS terminal 12, and includes a CPU that performs arithmetic processing, and a RAM that stores various kinds of information, that is, an information memory medium (Random Access). Memory), and ROM (Read Only Memory). These are connected to each other by a data bus (not shown). Further, the automatic change machine 14 and the touch panel 18 are connected to the CPU by a data bus (not shown).

In the hard disk 20 of the POS terminal 12, Windows (registered trademark of MICROSOFT Corporation) is installed as an operating system (OS: Operating System), and a POS as a program operating on this Windows is installed. Application 22. In the POS application 22, a program for operating the navigation display function required to implement the automatic change machine 14 at the touch panel 18 is provided. Further, the hard disk 20 is provided with an area 24 of a data file 36 for storing image data and the like related to the operation navigation display system 10 of the present invention.

The transmission of data between the POS terminal 12 and the automatic change machine 14 is an OPOS (Open Point Of Service) through a POS device interface in the Windows environment and a standardized driver that is an application service interface. The OPOS driver 26 (drive software) obtained by the specification is carried out.

[Automatic change machine]

The automatic change machine 14 is a device that deposits money from a currency received by a customer who purchases a product and stores it in a storage (not shown) and withdraws the change from the storage according to the delivery instruction. The zero machine 14 includes a banknote portion 28 that is a unit that processes a deposit/withdrawal process in which only banknotes are processed, and a coin portion 30 that is a unit that processes a deposit/withdrawal process in which only coins are present, and a body portion It is configured to control the control unit 32 of the unit other than the processing unit. The automatic change machine 14 is configured to receive the withdrawal instruction signal and the deposit instruction signal from the POS terminal 12, and perform processing corresponding to the instruction, and process the end signal and the number of the attached library. The signal and the event signal such as an error occurring at the automatic change machine 14 are sent to the POS terminal 12.

The banknote portion 28 is provided with a banknote transport path (not shown), and is provided with 10,000-yuan banknotes, 5,000-dollar banknotes, 2,000-dollar banknotes, and 1,000-dollar banknotes in the middle of the banknote transport path. The banknote detecting unit (not shown) for discriminating each currency. Further, in the coin unit 30, a coin transport path (not shown) is similarly provided, and in the middle of the coin transport path, 500 round coins, 100 round coins, 50 round coins, and 10 rounds are provided. The coin inspection unit (not shown) for discriminating the coins of the coin, the five-coin coin, and the one-coin coin is used as the transfer path. At each of the transport paths, a sensor 34 is provided as a state detecting means for monitoring the transport state of the currency, and the automatic change machine 14 is based on the sensor. When the detection is 34, the jam is discriminated, and the place where the card is generated is specified, and the error code signal corresponding to the error state is sent to the POS terminal 12. Further, as means for determining the card currency, for example, a determination based on the length of the sensor shading time can be used.

Further, the banknote portion 28 and the coin portion 30 are each formed of a casing having a key switch, and the storage state of each of the banknote portions 28 is configured to be housed in the body of the automatic change machine 14 "Placement state" and "pull-out state" that is pulled out from the body of the automatic change machine 14 to the outside, either of them. Further, the key position (key position state) of each of the key switches of the banknote portion 28 and the coin portion 30 is configured to be a "locked state" in which the key is locked, and "unlocked" in which the key is unlocked. State, one of the two. The banknote portion 28, the storage state of the coin portion 30, and the position state of the key are configured to be detectable by a sensor (not shown) as a state detecting means.

[data file]

Next, the data file 36 for the operation navigation display system 10 stored in the hard disk 20 of the POS terminal 12 will be described.

2 is a display of one of the hierarchical structures of the data file 36 stored in the hard disk 20. As shown in the figure, the data file 36 is formed by a plurality of data files for displaying the operation contents of the error of the automatic change machine 14 and the operation program thereof, and has a hierarchical file folder. structure. First of all, the department has the top The main file folder "EcsKaijo", in the folder "EcsKaijo", is stored with the "data" folder, and the files "ECS77Dialog.exe", "ECS77.dll" and "CashChanger.ocx". "ECS77Dialog.exe", "ECS77.dll", and "CashChanger.ocx" are equivalent to the OPOS driver 26.

In the "data" folder, there are six sub-folders of "BillPicture", "BillMessage", "CoinPicture", "CoinMessage", "ControllerPicture", "ControllerMessage", and "b_tejyun. Index files of three text forms of txt", "c_tejyun.txt", and "ct_tejyun.txt".

In the secondary folder, the "Picture" "BillPicture", "CoinPicture", and "ControllerPicture" are attached to the name of the folder, and the image data for the banknote portion, the image data for the coin portion, and the control are respectively controlled. For the folder of the portrait data used by the department, in each folder, a plurality of "image files" obtained by the JPEG method are stored. As shown in FIG. 2, for example, in the "CoinPicture" folder, a plurality of JPEG image files of "c001.jpg" and the like are stored.

In addition, the "BillMessage", "CoinMessage", and "ControllerMessage" to which the "Message" is attached are the operating language data for storing the banknote portion, the operating text data for the coin portion, and the control unit. In the file folder for manipulating the text, the contents of the "error name file" in which the contents of the error state are described in text form, and the processing program for the operation to cancel the error are stored in each file folder. "Operational language file" written in text form case". For example, in the "CoinMessage" folder, a plurality of error name files such as "cErr00.txt" and a plurality of operation language files such as "c039.txt" are stored.

The image file is a file format format which is formed by photographs photographed in advance, such as the internal condition of the automatic change machine 14 which the operator sees at each stage of the error canceling operation. This portrait file, as shown in Fig. 3, is prepared in plural for various stages of operation. As the image file, for example, a portrait material having a JPEG method having an image pixel having a width of 510 × a height of 380 can be used. Further, as is also mentioned in the above description, the portrait file is stored in the "CoinPicture" folder for the file associated with the error occurring at the coin portion 30, and is used for the banknote portion 28. The file is stored in the "BillPicture" folder, and the file used by the control unit 32 is stored in the "ControllerPicture" folder.

The index file is "b_tejyun.txt" in which the index information for the banknote portion is stored, "c_tejyun.txt" in which the index information for the coin portion is stored, and "ct_tejyun.txt" in which the index information for the control portion is stored. These three files are composed.

Explain the data structure of this index file.

The index file is as shown in FIG. 4, and is a text file in which a data group that divides a numerical value and a character string by a comma (,) and is lined up in a row and covers a plurality of lines. file. In addition, the error codes "B0", "B1", and "B2" which will be described later are indicated by the state in which the line is changed on the way, because the space on the paper is restricted. However, they are actually described in the same line. The data arrangement is common to each index file. Therefore, the following is a detailed description of the data arrangement in the coin portion index file "c_tejyun.txt".

As shown in FIG. 4, in the first character string from the left of each row, a character string representing the error code of the automatic change machine is arranged. In the character string configured as the second, the name of the "error name file" is configured. In addition, the name of the "error name file" is the name of the file associated with the error code attachment. In the third to the 22nd character strings, the names of the "image files" are arranged in accordance with the order displayed on the touch panel 18. Further, in the 23rd to 42nd character strings, the names of the "operational language files" are arranged in accordance with the order displayed on the touch panel 18. Further, in the 43-62th character string, "event code" is arranged.

Here, the order of the "event code" is the order in which the order of the "image file" and the "operating language file" are arranged. For example, the 43rd "Event Code" at the beginning of the event code is the "image file" which is the third in the beginning of the image file and the 23rd which is the beginning of the operation language file. Operate the text file" corresponding.

In addition, in the index file illustrated in FIG. 4, if the data group corresponding to the error code "B1" is described, it can be known that the error code is "B1" and the error name file name is "cErrB1. TXT". Also, the name of the portrait file is "c003.jpg", "c004.jpg", "c005.jpg", "c008.jpg", "c009.jpg", "c098.jpg", and it can be known that the system is set to be displayed on the touch panel 18 in this order. On the other hand, the name of the operating language file is “c002.txt”, “c003.txt”, “c004.txt”, “c004.txt”, “c004.txt”, “c019.txt”, and can be obtained. The knowledge system is set to be displayed at the touch panel 18 in this order. On the other hand, the event code is "11", "20", "20", "20", "20", "12", and it can be known that the above image file and operation are set in this order. The display processing content of the classical language file.

In FIG. 5, the representation of the index file in the form of a table is exemplified. In this figure, the sub-file names of the files in the data group are omitted from illustration. In addition, when "0" is placed in the place where the name of the "image file" and the name of the "manual language file" should be placed, there is no image file or operation language file that matches each other. That is, as will be described later, it is the case where the error cancellation operation ends. In addition, when the event code is "0", it means waiting for the screen feed instruction. Further, in the index file described above, the error code is configured as a 16-bit flag, and an example is shown in which 0 to FF (0 to 256 of the 10-digit mark) is arranged. In addition, in the "error name file" corresponding to the undefined error code, the content "there is no error in conformity" is described.

In this way, in the index file, for each of the error codes of the automatic change machine 14, the "error code", "error name file", "image file", "operation language file" are pre-arranged. And the data set formed by the combination of "event code".

The event code is a display program for the touch panel 18 that represents the image data contained in the image file and the text data contained in the operation language file. Figure 6 is an illustration of the correspondence between event code and display processing content and meaning. In the figure, polling refers to a process of detecting a state by a response from the automatic change machine 14 to a state in which the automatic change machine 14 sends a read command.

As shown in FIG. 6, for example, when the event code system is "20", the screen at the touch panel 18 is fast-forwarded (time-fast-forward) with the timing value set in advance. Moreover, when the event code is "11", it represents the playback start position, and when the event code is "12", it represents the playback end position. In this case, when the event code "11" is read, the event code "12" is read until the next time, and the image file to be arranged between the images is performed, for example, The time is fast forwarded for display processing. Thereafter, if the event code "12" at the end position is read, it is returned to the event code "11" at the start position, and the display is repeated. In the case where the specific input signal is received from the touch panel 18 by the "OFF" button or the like described later, the display panel is separated from the display.

Further, as described above, the storage state of the banknote portion 28 and the coin portion 30 of the automatic change machine 14 can be one of the "placed state" and the "pull-out state". The key position of the banknote portion 28 and the coin portion 30 (the position of the key) can be "locked" and One of the "unlocked states". Therefore, in the present embodiment, as shown in Fig. 6, for example, when the event code system is "26", the process of searching for the key position of the coin portion 30 is performed by polling. When the event code is "27", the process of searching for whether or not the coin portion 30 has been pulled out (pushed out state) is performed by polling. When the event code is "28", the process of exploring whether or not the coin portion 30 is placed (placement state) is performed by polling. Thereafter, when the state in which the search is performed is detected in the result of each process, the display processing by the event code of the arrangement is ended, and the event code of the next arrangement is advanced. For example, when the event code is "27", when it is detected that the coin portion 30 is pulled out (pushed out state), the display processing at this time is ended, and the event proceeds to the next arrangement. code. In addition, among all the event codes, there is monitoring for whether or not the automatic change machine 14 returns to the normal standby state.

Next, the reference method for the index file will be described with reference to the flowchart of FIG. 7 and FIG.

By operating the display control means of the display system 10 by the operation of the present invention, the error code sent from the automatic change machine 14 to the POS terminal 12 is transmitted through the POS application of the OPOS driver 26 or the like through the POS application. Read at 22 (step S100). By analyzing the error code, it is specified that the error generating unit is the coin portion 30, the banknote portion 28, or the control portion 32 (step S110). Thereafter, the index file corresponding to the specified unit is selected by the function of the display control means (step S120). In this case, for example, when the specific error is When the error occurrence unit is in the case of the coin unit 30, the index file "c_tejyun.txt" for the coin unit 30 is selected. Thereafter, the data line corresponding to the error code is retrieved from the data group described in the index file (step S130). After that, the "error name file", "image file", "operation language file", and "event code" described in the line are read (step S140), and based on the read "event code" The representative display processing contents are sequentially displayed on the touch panel 18 of the POS terminal 12 (step S150).

Further, as the means for analyzing the error code described above, for example, a method of converting an error code of a 10-digit flag received from the automatic change machine 14 into a hexadecimal flag by a well-known means may be used. In this case, for example, as shown in Fig. 8 (1), in the error code after being converted into the hexadecimal flag, it is configured such that the first bit number and the second bit number are from the right side. The number formed is a specific error code number, and the analysis content is set in advance, so that the third digit is converted into a processing (action) code number, and the fourth digit is converted into an error occurrence unit code. The numbered way to pre-set the parsed content. In this case, for example, when the unit code number of the fourth digit is "1", it means that the error generation unit is the control unit 32, and is "2". In the case of the case, the representative is the banknote portion 28, and when it is "3", the representative is the coin portion 30. In addition, the error occurrence unit name may be displayed in abbreviated manner in the seven-segment LED display unit provided in the automatic change machine 14, for example, in the case of the control unit 32, it may be displayed. "CtL", when the banknote part 28 In the case of the coin portion 30, it can be displayed as "Cn".

Fig. 8 (2) is a specific example of Fig. 8 (1), and is an example of a configuration example of the error code of the banknote portion 28. In the figure, the opening character "bL-E" indicates that this is the error code of the banknote portion 28. Further, in the subsequent character "xyz", the second digit "yz" is an error code number, and the first one digit "x" represents an action code number. In this example, "x" is a number from 0 to 8, and corresponds to the general motion shown in the figure.

Next, the operation and operation of the operation navigation display system 10 for the money processing device of the present invention will be described.

For example, a case where the card at the coin portion 30 is detected by the sensor 34 as an error at the automatic change machine 14 will be described. In this case, if the automatic change machine 14 recognizes this as a card event, as shown in FIG. 1, the automatic change machine 14 outputs an error code corresponding to the error to the POS terminal 12. . The POS application 22 reads the error code of the automatic change machine 14 through the OPOS driver 26, and analyzes the error code to recognize that an error has occurred in the coin portion 30. Thereafter, the POS application 22 accesses the "EcsKaijo" folder which is the data file 36 stored in the hard disk 20, and stores the index file for the coin portion 30 stored in the folder " C_tejyun.txt" read out. Then, from the data record described in the index file, the search is performed on the line corresponding to the identified error code, and the "error name file" and "image" described in the line are obtained. "File", "Operational Language File" and "Event Code".

Thereafter, the POS application 22 is located in the secondary folder below the "EcsKaijo" folder, and is accessed for the "CoinPicture" folder and the "CoinMessage" folder for the coin portion. After that, the image file corresponding to the file name obtained above is read from the "CoinPicture" folder, and the error name file corresponding to the obtained file name is read from the "CoinMessage" folder. And operate the language file. By displaying the read image file, the wrong name file, and the operation language file in sequence according to the corresponding event code, the touch panel 18 of the POS terminal 12 is displayed for use with the automatic change machine 14 The navigation content of the error cancellation operation is supported. In this manner, the POS application 22 is configured to cause the touch panel 18 to function as a display means of the present invention.

[Illustration example of the operation guide]

FIG. 9 is an example of an illustration of the operational navigation content displayed on the touch panel 18 of the POS terminal 12. As shown in the figure, on the upper side of the operation guide content screen 54, a language 44 indicating "the coin detecting unit abnormally staying" indicating the error content is displayed. In the center of the screen 54, an image 46 representing the internal condition of the automatic change machine 14 for supporting the error canceling operation is displayed, and a "close" button 50 is displayed on the upper right of the image 46. Further, on the lower side of the screen 54, "the coin detecting unit (1) is opened for the content of the error canceling operation, and if there is a stuck coin, it is removed, and then the playing is performed. In the opposite order of opening, the message language 52 is closed.

In the screen 54 shown in FIG. 9, the language 44 representing the "coin check unit abnormality retention" of the error content is the character "coin check coin" to be described in the error name file corresponding to the error code read. The Department of Abnormal Retention has been shown. By this, the operator can recognize that the error content at the automatic change machine 14 is "the abnormality of the coin inspection unit".

In addition, the language 52 indicating that the coin-removing unit (1) is opened, and if there is a stuck coin, and then closed in the reverse order of opening, the documentary language 52 is described as being described. In the operation language file corresponding to the error code read, "Open the coin inspection unit (1), if there is a stuck coin, remove it, and then close it in the reverse order of opening". . By this, the operator can grasp that the content to be operated in order to cancel the error at the automatic change machine 14 is as long as "the coin detecting unit (1) is opened, and if there is a stuck coin, Remove it and close it in the reverse order of opening it.

Further, in the photo image 46 in which the content of the error canceling operation is displayed by the image, the position of the coin detecting portion is indicated by the number in brackets at the center of the image, and is photographed on the left side of the image. The person's hand to the finger points to the place where the operation should be performed. This photo image 46 is a display of photo image data corresponding to the image file read by the error code. Thereby, the operator can grasp the contents of the operation to be performed in order to cancel the error at the automatic change machine 14. In addition, this photo image 46 is a text saying that "the coin detecting unit (1) is opened when the canceling operation is performed, and if there is a stuck coin, it is removed and closed in the reverse order of opening." Since the 52 is displayed on the same screen 54 in the same place, the operator can grasp the operation content more surely.

Thereafter, the operator performs an operation of opening the coin detecting unit (1) of the automatic change machine 14 according to the display of the screen 54, and removes the jammed coins, and closes them in the reverse order of opening. Just fine. When the display processing content of the event code at this time is a case where the timer is fast-forwarded by the timer, after a certain time elapses, the system automatically advances to the next operation phase. The touch panel 18 is a screen (not shown) corresponding to the next operation stage. The display form of the next screen is the same as the screen 54 shown in Fig. 9. In the center of the screen, a schematic image representing the next error canceling operation is displayed, and on the upper side of the screen, the content indicating the error is displayed. The coin check unit is abnormally stuck. On the lower side of the screen, the next release operation is displayed. Here, the data to be displayed is a file that is read corresponding to the error code, for example, when the index file having the data structure of FIG. 4 is read, and the error code detected is detected. In the case of "B1", it is assumed that if the image file displayed at a certain point in time is "c009.jpg" and the displayed language file is "c004.txt", it can be constructed. For example, the image file displayed on the next screen is “c098.jpg”, and the displayed text file is “c019.txt”.

In this way, according to the display of the event code, the content is processed. The display of the screen 54 at the touch panel 18 is automatically switched to the screen for the next operational phase. At the stage where the event code becomes "0", if the event code for repeating is not "12", the polling is continued to continuously explore whether the automatic change machine 14 migrates to the normal standby state, when detecting When the error state of the automatic change machine 14 is released and returns to the normal standby state, the screen 54 automatically disappears, and the operation guide display is terminated. Further, if the operator presses the "OFF" button 50 in the screen 54, the screen 54 disappears from the touch panel 18, and the operation navigation display is completed.

In this way, according to the present invention, the operator can perform the error canceling operation of the automatic change machine 14 according to the image of the image displayed on the touch panel 18 of the POS terminal 12 and the content of the operation. It is not possible to refer to the error cancellation manual of the instruction manual of the automatic change machine 14, and the error cancellation operation can be easily performed. Further, by the action of the event code, the image image and the release operation content can be automatically switched and displayed in conjunction with the state of the automatic change machine 14. The operator can reduce the trouble of the operation because the touch panel 18 is not required to be synchronized with the state of the automatic change machine 14 that has changed in the error canceling operation. Therefore, it is possible to obtain an effect of improving the operability and convenience of the operation navigation display system.

[Specific example of operation guide display]

Next, with respect to a specific example of the operation navigation display by the present invention, Description will be made with reference to Figs. 10 to 18 .

FIG. 10 is a schematic diagram showing a POS screen displayed on the touch panel 18. As is generally shown in this figure, when the normal state of the error does not occur at the automatic change machine 14, the POS screen 56 is displayed at the touch panel 18.

In this state, if an error (e.g., error code "B1") relating to the coin of the money detecting portion connected to the coin portion 30 occurs at the automatic change machine 14, the operation navigation display function of the present invention is activated. And the data line of the error code "B1" is read from the index file shown in FIG. Thereafter, as shown in FIG. 11, on the POS screen 56, the above-described operation guide content screen 54 is displayed.

Here, as shown in FIG. 4, the event code corresponding to the display is "11". Therefore, as shown in FIG. 6, the display of the screen 54 of FIG. 11 is started as a repeat playback. position. The display of the screen 54 of Fig. 11 is screen-fed with a specific timer value set in advance, and is switched to a screen 54 as shown in Fig. 12.

The event code corresponding to the display of FIG. 12 is "20". Therefore, the display of the screen 54 of FIG. 12 is carried out by the screen with a specific timer value, and is switched as in FIG. The general picture 54 is shown.

The event code corresponding to the display of FIG. 13 is "20". Therefore, the display of the screen 54 of FIG. 13 is carried out by the screen with a specific timer value, and is switched as in FIG. General Picture 54.

The event code corresponding to the display of FIG. 14 is "20". Therefore, the display of the screen 54 of FIG. 14 is carried out by the screen with a specific timer value, and is switched as in FIG. The general picture 54 is shown.

The event code corresponding to the display of FIG. 15 is "20". Therefore, the display of the screen 54 of FIG. 15 is carried out by the screen with a specific timer value, and is switched as in FIG. The general picture 54 is shown. Here, since the event code corresponding to the display of FIG. 16 is "12", the display of the screen 54 of FIG. 16 is the repeated playback end position. Therefore, when the specific time elapses, the display of the screen 54 is automatically switched and repeated as shown in FIG. 11, FIG. 12, FIG. 13, FIG. 14, FIG. 15, FIG. 16, FIG. For display. During this period of repeated display, the operator performs an error cancel operation in accordance with each message language 52.

When the screen of Fig. 16 is being displayed, if the cancel and reply keys are pressed in accordance with the message language 52, the automatic change machine 14 performs a reply operation after moving to the normal standby state. In the period of each event code "11", "20", and "12", since the normal standby state of the automatic change machine 14 is searched by polling, the screen 54 disappears from the POS screen 56. The POS screen 56 displayed on the touch panel 18 is automatically switched to the normal state as shown in FIG. Further, in the period of the above-described repeated display, for example, when the error canceling operation is ended in accordance with the operation guide display, by pressing the picture The "close" key 50 in the face 54 is capable of switching the POS screen 56 to the normal state.

17 and 18 are diagrams for explaining other specific examples of the operation guide display. In this example, the case where an error (error code "31") relating to the unit placement abnormality occurs in the coin portion operation of the coin portion 30 is shown. In this example, if the operation navigation display function of the present invention is activated, the data line of the error code "31" is read from the index file shown in FIG. Thereafter, as shown in FIG. 17, on the POS screen 56, an operation guide content screen 54 is displayed.

Here, as shown in FIG. 4, the event code corresponding to the screen display is "28", so as shown in FIG. 6, in this screen display, by polling Exploring whether the coin portion 30 has been placed (placement state). As a result, when the state of the set state is detected, the screen 54 is switched to the general screen 54 as shown in FIG.

Here, the event code corresponding to the display of FIG. 18 is "20", but since there is no next event code (event code "0"), it is continuously polled. It is explored whether the automatic change machine 14 is in a normal standby state. If the cancel and reply keys are pressed in accordance with the message language 52 when the screen of Fig. 18 is displayed, the automatic change machine 14 performs a reply operation after moving to the normal standby state. In the period of the event code "20", since the normal standby state of the automatic change machine 14 is searched by polling, the screen 54 disappears from the POS screen 56 and is displayed at the touch panel 18. The POS screen 56 is automatically switched to the normal state as shown in FIG. another Further, in the period of the above-described repeated display, the POS screen 56 can be switched to the normal state by pressing the "OFF" key 50 in the screen 54.

[Driver Software]

Next, an embodiment of the program of the present invention will be described.

The program of the present invention can be constituted by the hard disk 20 or the terminal control unit 16 which is incorporated into the memory means of the temporary register of the POS terminal 12 and constitutes the driver software of the cash register money processing system with the automatic change machine 14. To form it. The driver software is automatically activated to allow the operation of the automatic change machine 14 to display the display function without receiving an indication of the register. Further, as such a driving software, the above-described OPOS driver 26 can be employed.

Here, the driver software can also independently operate the portion of the navigation display function as a sub-driver, and can also be activated from the scratchpad.

Further, the drive software may be configured to be able to set the validity/invalidity of the operation guide display function for each of the specific error codes.

Hereinafter, this specific example will be described.

For example, it is assumed that the error code "bL-E379" of the banknote portion represents an error that is generally caused by the transfer of the sensor banknote in the replenishment. In addition, it is assumed that the error code "bL-E271" is used to remove the banknotes that are the cause of the abnormal banknotes remaining in the thousand-circle storage reserve. However, it is caused by the mistake of forgetting to take the banknotes in the remaining (residual) and the secondary occurrence. In addition, the content of the error code is shown in Fig. 8 (2).

It is assumed that in the error canceling operation for the error code "bL-E379", the banknote remaining at the easy-to-discover location in the transport path is removed, and the reply button of the automatic change machine is pressed, and a reply is made. At this time, an error of the error code "bL-E271" occurred quadraticly.

The novice is to perform the error canceling operation based on the operation guide display displayed when the error code "bL-E379" described above occurs. On the other hand, in the case of an experienced veteran, there is an ability to cancel the operation based on the previous error, and the skill of the error canceling operation can be performed even if the operation guide display is not referred to. Even if there is a situation in which the veteran is missing, there will be a situation in which the quadratic error of the error code "bL-E271" occurs.

Therefore, as described above, it is configured to be able to set the validity/invalidity of the operation guide display function for each of the specific error codes. In this case, for example, it is configured to set the operation guide display function to be valid only when an error of the quadraticity that occurs when the reply occurs, and display the operation guide display. With such a configuration, it is not necessary to display the operation guide display on the touch panel 18 of the POS terminal 12 in the case of an error that can be resolved by itself even without referring to the operation guide display. For the veteran, there is an operation guide display displayed on the touch panel 18, which may cause troubles due to the reverse, so that it is possible to avoid the touch panel when a self-solving error occurs. The situation in which the navigation display is displayed is displayed at 18, and the operability and convenience of the system of the present invention can be improved. In addition, in this case, at the touch panel 18, a normal transaction clearing display is displayed.

In addition, it is preferable that the operation guide display function is set to be an effective error code corresponding to an error state that occurs when an error cancellation operation of a specific error code (for example, "bL-E379") fails. The error code (for example, "bL-E271").

[Modification of the Invention]

In the above-described embodiment, it is also possible to provide a detecting unit that detects an indefinite state of cash in which the number of cash sheets of the money at the automatic change machine 14 is not determined, and is configured to detect the amount of money generated by the detecting unit. In the uncertain state, the POS terminal 12 sends the detection signal, and the POS application 22 displays the cash amount representing the money for the automatic change machine 14 at the touch panel 18 based on the signal. The image data of the operation processing program for counting is performed again or the text is operated. The image data and the operation text data in this case can be stored in an "EcsKaijo" folder having the same data structure as the above-described embodiment. In this case, a dedicated index file can also be set.

In the above-described embodiment, a configuration may be adopted in which a plurality of POS terminals 12 that are connected to each other by the automatic change machine 14 are connected to one store server by a network. In this case, the "EcsKaijo" folder, which is the data file used in the operation navigation display system, can be stored in the store server. Also, it can also be constructed The POS application 22 of each POS terminal 12 accesses the store server and reads the specific image data and the operation language data, and displays the read data on the accessed POS terminal 12. At the touch panel 18. In this case, since it is not necessary to store the data file in the hard disk 20 or the like of each POS terminal 12, the data file can be uniformly managed on the server server side, so that the content of the data file is updated. The maintenance work is easy.

In the above embodiment, the name of the file is set to "#***.jpg" by the name of the image file, and the name of the file is set to "#***.txt", and the error is further caused. The name file name is set to "# Err**.txt", and the beginning text of each file is commonly set to "#", and the error code can be attached to the data file representing the majority of the error cancellation operation contents. Here, "*" is a number from 0 to 9, for example, "***" can be any three-digit number from "000" to "999", ".jpg", ".txt" It is the name of the extension that represents the type of file. Further, "#" can be set to any character string such as "c" or "b" or "ct". For example, "c" can be used to represent a coin portion, and "b" is a representative. For the banknote part, "ct" is used for the control unit. Therefore, it is possible to process information of a similar majority of files with good efficiency.

In the above embodiment, the signal of the error code or the like transmitted from the automatic change machine 14 may be configured to be read out to the POS application 22 without passing through the OPOS driver 26 of the POS terminal 12. On the side, even if it is set as such, it can exhibit the same as the present invention. Effect.

Moreover, as shown in FIG. 19, the OPOS driver 26 may be connected to the touch panel 18, and the display control of the touch panel 18 may be performed by the OPOS driver 26. The configuration also has the same effects as the present invention.

Further, in the above-described embodiment, the image data of the operation guide display system 10 of the present invention, that is, the "EcsKaijo" folder which is the data file 36, is stored in the hard disk 20. Although the configuration is described, the "EcsKaijo" folder may be resident in the RAM of the terminal control unit 16 of the POS terminal 12, or the "EcsKaijo" folder may be stored. A USB memory or the like is connected to the POS terminal 12. Even with such a configuration, the same effects as the present invention can be exhibited.

In the above-described embodiment, the case where Windows (registered trademark of MICROSOFT Corporation of the United States) is mounted on the OS (operation system) in the POS terminal 12 has been described. However, in the present invention, it is mounted. The OS at the POS terminal may be, for example, another OS such as UNIX (registered trademark), and may be applied regardless of the type of the OS.

Further, in the above description, the POS application 22 on the POS terminal 12 side reads out the specific material from the recording medium readable by the computer on which the data file is recorded and displays the material on the POS terminal 12. The program at the touch panel 18 can be used to operate the design of the navigation display screen 54, for example, to develop or provide a POS application. The operator of Equation 22 is free to set.

Further, even in the case where a new automatic change machine 14 having a different specification or model is introduced, it is only necessary to perform the above-described image file as a data file 36 in the hard disk 20 of the POS terminal 12, and to operate the language file. By exchanging the index file or the like, the operation guide content can be displayed on the touch panel 18 in the same manner as before. Therefore, in the maintenance work related to the newly introduced machine, it is not labor-intensive, and it is also easy. Therefore, even when there is a situation in which the money processing device to be upgraded is connected to the POS terminal, the correspondence can be quickly and easily performed. Further, since the POS terminal capable of reading the recording medium on which the data file is recorded can exhibit the same effects as the present invention, it is not limited by the model of the POS terminal.

Further, in the above-described embodiment, the case where the operation guide content is displayed on the touch panel 18 provided in the POS terminal 12 has been described as an example, but the present invention is not limited thereto. For example, the above-described operation guide content may be displayed on the display unit provided in the tablet type POS terminal. In this case, since it is possible to bring the tablet-type POS terminal to the place where the automatic change machine is installed, it is possible to expect the use convenience of the operation navigation display system for the money processing device of the present invention. Further enhance the effect.

Further, the communication method with the automatic change machine 14 is usually a serial communication method such as RS-232C, but a wireless communication method can also be used. For example, RS-232C and Wireless Communication Department can also be used. A converter (Wi-Fi (registered trademark), etc.) is connected to the RS-232C connector of the automatic change machine 14, and is configured to be capable of being connected to the wireless communication unit of the converter and the tablet type POS terminal. Wireless communication is provided between the wireless communication units.

Further, when the automatic change machine 14 is provided with a display unit capable of displaying a screen, the above-described operation guide content may be displayed on the display unit. The method of transmitting the image data and the like related to the release operation in this case can be transmitted from the POS terminal 12 holding the image data or the like to the automatic change machine 14, or from the image data. The held server is sent to the automatic change machine 14 via the POS terminal 12, and can also be directly sent from the server to the automatic change machine 14. In addition, it can also be sent from the service and maintenance department to the automatic change machine 14 or the POS terminal 12 via the Internet.

Further, in the above-described embodiment, the event code described in the index file and the display processing content corresponding thereto can be edited and set by the editing software operated on the computer. Any content. By this, it is possible to ensure the degree of freedom in setting the event code. For example, it is possible to automatically display the screen by setting the operation guide screen repeatedly to display the highlighted display, or by interlocking the position state or the storage state of the key of the automatic change machine. Setting, or even changing the display program, such as the setting of the screen feed by the operator's screen operation, does not change the driver software itself that is the program of the present invention, but only by referring to the index file. The description of the (text file) by editing is easily performed.

Further, the present invention can be applied, for example, to an error canceling operation performed on an automatic change machine installed in an automatic actuary machine at a supermarket or the like. In this case, when an error state occurs at the automatic change machine, the store clerk of the supermarket is able to bring the tablet type POS terminal equipped with the operation guide display system of the present invention to the automatic attrition machine and perform, for example, The corresponding action of the error cancellation operation, etc.

As described above, according to the operation navigation display system for the money processing apparatus of the present invention, since the display means is provided, the money processing operation of the money processing apparatus for processing the money deposit and withdrawal is performed. The information is displayed on the screen; and the state detecting means detects that the money processing device is in a state requiring a specific operation by the operator; and the memory means stores the representative detected by the state detecting means One of the specific operations, the image data of the series of processing programs, the operating language data, and the event code of the display program representing the data; and the display control means are detected by the state detecting means. When the state of the specific operation is required, the display means displays the image data stored in the memory means, and the money processing means is connected to the terminal device provided with the display means, and the state detecting means is Capable of detecting occurrences at the aforementioned money processing device An error state, a position state of a key provided in the money processing device, and a storage state of a unit provided in the money processing device, wherein the memory means includes a release operation processing program data, and the release operation processing program data, There is a fault for canceling the aforementioned error state and returning to the normal state. Each of the processing programs for the erroneous release operation respectively displays the image data of the display, and the image data is the image data of the state of the money processing device that the operator sees at each stage of the progress of the error cancellation operation. The image data is prepared in accordance with each stage of the progress of the error cancellation operation, and the event code is created based on the state detected by the state detecting means, and the display control means is When the error state is detected by the state detecting means, the cancel operation processing program data corresponding to the error state is read from the memory means, and the progress of the error canceling operation by the operator is performed. The image data corresponding to the state and the operation language data are sequentially displayed on the display means of the terminal device in response to the progress of the error cancellation operation based on the content of the event code, and therefore, can be processed in accordance with the money. The state of the device automatically displays image data, etc. As well as the convenience of the system upgrade.

[Industry use possibility]

As described above, the money processing device of the present invention operates the navigation system, the program, and the recording medium, and releases the error state that occurs in the money processing device that is connected to the POS cashier terminal or the like of a supermarket or the like. It is useful for the operation navigation display system for the money processing device that is controlled by the error cancellation operation to return to the normal state. In particular, it is suitable for improving the operability and convenience of the system. .

10‧‧‧Operation Guide Display System

12‧‧‧POS terminal

14‧‧‧Automatic change machine (money processing device)

16‧‧‧ Terminal Control Department

18‧‧‧Touch panel (display means)

20‧‧‧ Hard disk (memory means)

22‧‧‧POS application

24‧‧‧Area

26‧‧‧OPOS drive (driver software)

28‧‧‧Banknotes Department

30‧‧‧Coin Department

32‧‧‧Control Department

34‧‧‧Sensor (state detection means)

36‧‧‧Information file

Claims (10)

An operation navigation display system for a money processing device, comprising: displaying means for displaying information on a money processing operation of a money processing device for processing money in and out; and The state detecting means detects that the money processing device is in a state in which a specific operation is required by the operator; and the memory means stores a series of specific operations detected by the state detecting means. The image data of the processing program and the operating language text, and the event code of the display program representing the data; and the display control means are detected by the state detecting means to be in a state in which a specific operation is required. When the display means displays the image data stored in the memory means, the money processing means is connected to a terminal device including the display means, and the state detecting means is capable of detecting the money processing means. The error state of the place is set in the aforementioned gold a state of the key of the processing device and a storage state of the unit included in the money processing device, wherein the memory means includes a release operation processing program data, and the release operation processing program data is provided to cancel the foregoing Each of the processing procedures of the error canceling operation in which the error state is returned to the normal state is displayed as the aforementioned image data, and the image data is displayed as the progress of the error canceling operation. The image data of the condition of the money processing device that the operator sees in the segment is prepared in accordance with each stage of the progress of the error cancellation operation, and the event code is based on the foregoing state. The display control means is configured to detect the error state corresponding to the error state from the memory when the error state is detected by the state detecting means. The means reads out, and the aforementioned image data corresponding to the progress state of the error cancellation operation performed by the operator and the aforementioned operational language data are sequentially displayed in response to the progress state of the error cancellation operation based on the content of the event code. At the aforementioned display means of the aforementioned terminal machine. The operation guide display system for a money processing device according to the first aspect of the invention, wherein the state detecting means is capable of detecting that the cash amount of the money processing device at the money processing device is not determined to be cash. Determining a state, wherein the display control means causes the display means to display a count of the cash amount for the money at the money processing device when the state of the indefinite state is detected by the state detecting means The image data of the operation handler. An operation navigation display system for a money processing device according to the first or second aspect of the invention, wherein the money processing device is connected to a terminal device including the display means, and the plurality of terminal devices And connecting to at least one storefront server, wherein the memory means is housed in the storefront server, and the display control means The image data is read from the storefront server, and the display means for the terminal device connected to the money processing device that is in a state in which the specific operation is required to be performed by the state detecting means is displayed, and the read is displayed. The image information of the out. The operation navigation display system for a money processing device according to the first aspect of the invention, wherein the event code is representative of at least one of the following events: a certain time fast by a timer a detection result of a playback state of the playback start position and the repeated playback end position, a position of the key provided in the money processing device, a detection result of the storage state of the unit provided in the money processing device, and a reply of the money processing device The test result of the normal state. A program for causing a display unit of a terminal device connected to the money processing device according to any one of claims 1 to 4 to function as the display means, and to realize The operation navigation display function of the aforementioned money processing device. The program described in claim 5, wherein the system is incorporated into a memory means constituting the temporary device of the terminal device and constitutes a driving software for the cash register money processing system with the money processing device. The operation guide display project of the money processing device is automatically activated without receiving an instruction from the register. The program of claim 6, wherein the driver software separates the portion of the operation navigation display function as a sub-driver, and is configured to be activated from the register. The program described in claim 6 or 7, wherein the driver software is configured to be capable of setting the validity/invalidity of the operation navigation display function for each of the specific error codes. The program described in claim 8 is characterized in that the error code for setting the operation navigation display function to be valid corresponds to an error state that occurs when a specific error cancellation operation fails. A computer-readable recording medium characterized by recording a program as described in any one of claims 5 to 9.