JP5389428B2 - Cash register change machine system - Google Patents

Description

  The present invention relates to a cash register change machine system.

  The POS system is used as a system for managing the deposit / withdrawal information by paying off the products purchased by the customer. A POS system in which a change machine is connected to a POS terminal device is also widely used. In a POS system including a change machine, a POS terminal device creates deposit / withdrawal process data and outputs it to the change machine, and the change machine performs deposit / withdrawal processing based on the input process data.

  The change machine used in such a POS system is provided with a display unit for displaying various information and an operation unit for receiving an operation instruction from an operator. An operation instruction is given from the POS terminal side, or an operation instruction is given from the change machine side. For example, an operation instruction is given from the POS terminal side for depositing deposits and change withdrawals, and an operation instruction is given from the change machine side for resetting the change machine, changing change, and collecting cash. Therefore, from the viewpoint of convenience, it is required to give all operation instructions to the change machine from the POS terminal side.

  In addition, in the conventional change machine, when an error such as a money transport error occurs, only an error code indicating the type of error is displayed, and the operator cancels the error referring to the handling manual based on the error code. There was a problem that it took a long time to cancel the error.

  When an error such as a paper jam occurs in a copier or a printer, image information is displayed on a display panel, and an operator is guided in an easy-to-understand manner for error cancellation (for example, Patent Document 1, 2).

However, when the change machine is provided with a display unit for guiding the error release procedure with an image, there is a problem that the apparatus cost increases. In addition, a change machine that handles money does not occur in copiers, etc., because the amount of change of the change machine becomes uncertain due to the handling of money remaining on the transport path in the change machine when the error is cleared. was there.
JP-A-9-331416 Japanese Patent No. 3540963

  The present invention provides a cash register change machine system capable of displaying information related to a change machine and inputting instructions to the change machine without adding or changing terminal application software on the terminal side connected to the change machine. For the purpose.

A cash register changer system according to an aspect of the present invention is a cash register changer system including a register and a change machine. The register includes an operation display unit that receives an operation and displays information, and an interaction between the change machine. a storage unit for storing the driver software having a mold interface function, executes the driver software, have a, and a control unit providing the operation means for receiving an operation instruction to the change machine in the operation display unit, wherein the change machine , Having a detection means for detecting an error, and accompanying the error detection by the detection means, notifies the controller of the occurrence of the error and the type of error, and the driver software corresponds to the error type of the change machine A guide image indicating an error canceling procedure is extracted and displayed on the operation display unit .

  In the cash register change machine system according to an aspect of the present invention, the control unit includes the operation unit that receives a display instruction for the amount information of the change machine, and when the display instruction is given through the operation unit, It is preferable that the amount information is acquired from the change machine and displayed on the operation display unit.

  In the cash register change machine system according to an aspect of the present invention, the control unit includes the operation unit that receives a reset instruction for the change machine, and when the reset instruction is given through the operation unit, Preferably, a reset control signal is output, and the change machine performs a reset operation based on the reset control signal.

  In the cash register change machine system according to an aspect of the present invention, the control unit includes the operation unit that receives a money collection instruction of the change machine, and the change unit receives the money collection instruction via the operation unit. Preferably, the change machine outputs a money collection control signal, and the change machine performs a predetermined money collection operation based on the money collection control signal.

  In the cash register changer system according to an aspect of the present invention, the control unit includes the operation unit that receives a change instruction, and outputs the change control signal to the change machine when the change instruction is received through the operation unit. And it is preferable that the change machine performs a change process based on the change control signal.

  In the cash register change machine system according to an aspect of the present invention, the control unit includes the operation unit that receives a setting instruction for the change machine, and when the setting instruction is received through the operation unit, the setting unit sets the change machine. It is preferable that an operation is set based on the setting signal.

  The cash register changer system according to one aspect of the present invention further includes a second operation display unit that is connected to the register and the change changer and can accept an operation on the change machine and display information. preferable.

  In the cash register change machine system according to an aspect of the present invention, the change machine has a detection unit that detects an error, and notifies the control unit of the occurrence of the error and the type of error in accordance with the error detection by the detection unit. The storage unit stores a plurality of guide images indicating an error release procedure in association with the type of error of the change machine, and the control unit is based on the type of error notified from the change machine, It is preferable that the corresponding guide image is extracted from the storage unit and displayed on the operation display unit.

In the cash register changer system according to an aspect of the present invention, the detection unit may detect an error recovery state, and the driver software may switch the guide image displayed on the operation display unit according to the error recovery state. preferable.

In the cashier change machine system according to one aspect of the present invention, the change machine calculates a fixed amount in a deposit process or a withdrawal process at the time when an error is detected by the detection unit, and outputs the determined amount to the register , and the driver It is preferable that the software displays the fixed amount output from the change machine on the operation display unit.

In the cash register changer system according to one aspect of the present invention, when an error is detected by the detection means, if the money remains on the money transfer path provided in the change machine, the change machine is a money changer. It is preferable to notify the register of the remaining amount, and the driver software displays a processing method of the money remaining on the money transport path on the operation display unit.

In the cash register changer system according to one aspect of the present invention, when an error is detected by the detection unit, if the money is paid out to the payout unit of the change machine, the change machine transfers the money to the register. Preferably, the driver software displays on the operation display unit the processing method of the money paid out to the payout unit.

In the cash register changer system according to one aspect of the present invention, the driver software requests confirmation of the money stored in the money storage unit of the change machine when a predetermined error is detected by the detection means. Is preferably displayed on the operation display section.

  According to the present invention, the terminal connected to the change machine can display information about the change machine and input instructions to the change machine without adding or changing application software of the terminal.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 shows a block configuration of a cash register change machine system according to an embodiment of the present invention. The cash register changer system includes a register 100, a bill change machine 200, and a coin change machine 300.

  FIG. 2 is an external perspective view of the banknote change machine 200 and the coin change machine 300. The banknote change machine 200 is a change machine that processes banknotes, and a deposit port 201 into which banknotes are inserted, a withdrawal port 202 from which banknotes are discharged, and a collection cassette 203 that stores collected banknotes are provided on the front side of the machine body. ing.

  The coin change machine 300 is a change machine that processes coins, and is provided with a deposit port 301 that accepts coins and a withdrawal port 302 that dispenses coins.

  In the present embodiment, the banknote change machine 200 displays the operation instructions for the banknote change machine 200 and the coin change machine 300 and the amount information of the banknote change machine 200 and the coin change machine 300 on the register 100 side. 200 and the coin change machine 300 are not provided with an operation unit for receiving an operation or a display unit for displaying information.

  As shown in FIG. 1, the control unit 110 that controls the register 100 is connected to a banknote control unit 210 that controls the banknote change machine 200. The banknote control unit 210 is connected to a coin control unit 310 that controls the coin change machine 300, and the register 100 can communicate with the banknote change machine 200 and the coin change machine 300. The register 100 gives an operation instruction such as exchange or reset to the banknote change machine 200 and the coin change machine 300, and requests information such as a stock amount.

  The banknote change machine 200 is provided with a detection unit 220 that detects an error, and the banknote control unit 210 notifies the register 100 of an error code indicating the type of error detected by the detection unit 220. Similarly, the coin change machine 300 is provided with a detection unit 320 that detects an error, and the coin control unit 310 notifies the register 100 of an error code indicating the type of error detected by the detection unit 320.

  The configuration and operation of the register 100 will be described. The register 100 includes a control unit 110, a storage unit 120, and an operation display unit 130. The storage unit 120 stores application software. This application software is a program that controls functions such as a change dispensing instruction performed by the register 100, and is executed by the control unit 110. The control unit 110 includes a CPU (Central Processing Unit) and the like. The storage unit 120 includes an HDD in which various computer programs are installed, and a RAM in which all or a part of these computer programs are copied when the register 100 is activated.

  The storage unit 120 stores driver software for the bill change machine 200 and the coin change machine 300. The control unit 110 executes the driver software and the application software to transmit a change dispensing instruction or the like to the banknote change machine 200 and the coin change machine 300. In addition, the driver software has a function of causing the operation display unit 130 to display a user interface (operation screen) for receiving an operation instruction from the user for the banknote change machine 200 and the coin change machine 300 and displaying information to the user. Have. This display function is executed when the driver software is called by the application software.

  The operation display unit 130 on which an operation screen is displayed by the driver software includes, for example, a display and a touch screen. The touch screen accepts input (operation) from the user by finger contact or the like. The touch screen is attached to the display surface. The driver software transmits the operation received from the user to the change machines 200 and 300 via the touch screen. Note that the operation display unit 130 may include not only a touch screen but also a numeric keypad button.

  An example of the operation screen displayed on the operation display unit 130 is shown in FIG. The operation screen 400 includes instruction reception areas 401 to 404 and a display area 405. The instruction reception areas 401 to 404 are associated with operation instructions for the bill change machine 200 and the coin change machine 300, respectively.

  For example, the instruction reception area 401 corresponds to a cash amount display instruction, and when the user selects (touches) the instruction reception area 401, the driver software transmits a cash balance information request to the banknote change machine 200 and the coin change machine 300. To do. When the banknote change machine 200 and the coin change machine 300 receive the balance amount information request, the balance amount information is returned. The driver software receives the balance information returned from the bill change machine 200 and the coin change machine 300 and displays it in the display area 405. Thereby, the user can confirm the amount of money of the bill change machine 200 and the coin change machine 300 on the register 100 side.

  Note that the cash amount information may be displayed only on one of the bill change machine 200 and the coin change machine 300 according to a user instruction.

  The instruction reception area 402 corresponds to a collection instruction. When the user selects (touches) the instruction reception area 402, the driver software transmits a collection instruction (collection control signal) to the banknote change machine 200 and the coin change machine 300. . When the bill change machine 200 and the coin change machine 300 receive the collection instruction, the bill change machine 200 starts collection processing, pays out the money from the storage unit in the machine, and conveys it to the collection cassette 203 and the withdrawal port 302.

  The instruction reception area 403 corresponds to a change instruction, and when the user selects (touches) the instruction reception area 403, the driver software transmits a change instruction (exchange control signal) to the banknote change machine 200 and the coin change machine 300. . When the banknote change machine 200 and the coin change machine 300 receive the exchange instruction, they perform exchange processing according to the denomination and number of money deposited from the deposit ports 201 and 301.

  The instruction reception area 404 corresponds to a reset instruction, and when the user selects (touches) the instruction reception area 404, the driver software transmits a reset instruction (reset control signal) to the bill change machine 200 and the coin change machine 300. . When the bill change machine 200 and the coin change machine 300 receive a reset instruction, the bill change machine 200 performs a reset process.

  Further, when an error occurs in the bill change machine 200 and the coin change machine 300, the bill control unit 210 and the coin control unit 310 transmit an error code corresponding to the error detected by the detection units 220 and 320 to the register 100. The driver software of the register 100 receives this error code and displays it on the operation display unit 130. The user performs error cancellation processing corresponding to the error code displayed on the operation display unit 130 on the bill change machine 200 and the coin change machine 300.

  As described above, according to the present embodiment, the terminal (register 100) connected to the change machine (the banknote change machine 200, the coin change machine 300) displays information about the change machine and inputs instructions to the change machine. Therefore, it is not necessary to provide an operation unit for receiving an operation in the change machine or a display unit for displaying information, and the cost of the change machine can be reduced.

  In this embodiment, since these functions are provided in the driver software, it is not necessary to add or change application software. Further, the same change machine can be easily applied to different registers.

  In the above embodiment, the application software provides a change machine confirmation request display area 406 at the lower end portion of the operation screen 400 as shown in FIG. 4A, and this change machine is used to alert the user about the state of the change machine. A function for changing the display method of the confirmation request display area 406 may be provided.

  For example, when the money storage part of the change machine is almost full (near full), the change machine notifies the register 100 to that effect. The driver software displays the change machine confirmation request display area 406 in blue when the change machine is in the normal state and in red when the notification is received. When the user selects (touches) the change machine confirmation request display area 406 displayed in red, a state of the change machine that the user wants to pay attention to is displayed in a pop-up as shown in FIG.

  Also, the display may be changed when the money type storage part of the change machine approaches the sky (near empty). At this time, when the user selects (touches) the change machine confirmation request display area 406 displayed in red, a pop-up as shown in FIG. 4C is displayed.

  In this way, the user can quickly grasp the state of the change machine and can take necessary measures.

  Further, as shown in FIG. 5, the driver software may provide an instruction receiving area 407 for receiving instructions for various settings of the change machine on the operation screen 400. When the user selects (touches) the instruction receiving area 407, a change machine setting screen is displayed. When a setting instruction is given on the setting screen, the driver software transmits a setting signal to the change machine. The change machine sets the operation mode and the like based on the setting signal.

  On the setting screen, for example, the operation mode of the change machine can be switched to the deposit counting mode or the change mode. In the deposit counting mode, the change machine counts deposits from customers, transmits the counted amount data to the register 100, and pays out change based on the change dispensing instruction given from the register 100. On the other hand, in the change mode, after the operator counts the deposit from the customer and inputs it to the register 100, the change machine pays out the change based on the change dispensing instruction given from the register, and then the deposit from the customer. Is put into the change machine.

  In addition, on this setting screen, the near empty number and the near full number may be set.

  Further, on this setting screen, a collection pattern (collection mode) at the time of collection processing may be set. The recovery mode can be set regardless of the denomination, for example, all recovery mode that collects all the money stored in the machine at once, the number of coins set for each money type, and the remaining number collection mode that collects all the remaining items at once. There are an amount-remaining collection mode that collects all the remaining money in a lump, and a denomination mode that collects only the specified denomination.

  Moreover, you may enable it to set the money type accommodated about each of the some money type accommodating part in a change machine in this setting screen. For example, when a specific denomination is frequently handled, two storage units can be assigned to the denomination.

  In the above embodiment, the operation unit and the changer information display are all performed on the terminal (register 100) side without providing the operation unit or the display unit in the change machine, but as shown in FIG. An external operation display means 500 that is connected to the change machine (the banknote change machine 200, the coin change machine 300) and the terminal (register 100) and that displays operation instructions for the change machine and information on the change machine may be provided. .

  By providing such an external operation display means 500, it is possible to give a setting instruction or the like to the change machine even at a location away from the terminal. When giving an operation instruction to the change machine so that the operation display means 500 and the register 100 do not give an operation instruction to the change machine at the same time, a notification is given not to make an operation instruction to the other device. May be.

  In the above embodiment, when an error occurs in the change machine (the banknote change machine 200, the coin change machine 300), only the error code output from the change machine is displayed on the operation display unit 130. An error canceling method may be displayed as an animation in 130.

  In this case, the driver software has an error recovery guide function. The storage unit 120 stores a plurality of guidance (error recovery guide) images corresponding to the error codes.

  In addition, the change units 220 and 230 of the change machine detect the state of the change machine (whether the unit has been pulled out, whether the cover has been removed, etc.) and notify the register 100 as needed.

  The operation of each part when an error occurs in the change machine will be described with reference to the flowchart shown in FIG.

  (Step S701) An error occurs in the change machine. The errors include, for example, a transport error, a storage unit drive error, a storage unit high error, and a set error.

  (Step S702) The detection units 220 and 230 detect an error, and notify the register 100 of an error code indicating the type of the detected error.

  (Step S703) The driver software is called from the application software.

  (Step S704) The driver software (control unit 110) extracts a guide image corresponding to the error code. Error cancellation consists of a plurality of procedures, and a plurality of guide images correspond to each procedure.

  (Step S705) The driver software continuously displays (animates) a plurality of guide images corresponding to the first procedure on the operation display unit 130 based on a predetermined frame rate.

  For example, a guidance image as shown in FIG. 8 is displayed on the operation display unit 130. An error name and error code are displayed in the screen area 801. In the screen area 802, the error release procedure for this error is displayed in characters. In this example, it can be seen that error cancellation consists of four procedures. A guide image is displayed in the screen area 803. In addition, a part of the guide image may be enlarged and displayed (screen area 804).

  (Step S706) The driver software determines whether or not an operation corresponding to the first procedure has been performed based on the state of the change machine (error recovery state) notified from the detection units 220 and 230. If it is determined that it has been performed, the process proceeds to step S707.

  (Step S707) The driver software displays a guide image corresponding to the next procedure on the operation display unit 130 as an animation.

  (Step S708) The driver software determines whether an operation corresponding to the procedure displayed on the operation display unit 130 has been performed based on the status of the change machine notified from the detection units 220 and 230. If it is determined that it has been performed, the process proceeds to step S709.

  (Step S709) If the procedure displayed on the operation display unit 130 is the last procedure, the process proceeds to step S710. If the procedure is not the last procedure, the process returns to step S707.

  (Step S710) The user selects (touches) an instruction receiving area corresponding to the reset instruction on the operation display unit 130, and the change machine is reset.

  In this way, when an error occurs in the change machine, the error canceling procedure is displayed as an animation on the operation display unit 130. Therefore, the user can easily make an error while looking at the operation display unit 130 without referring to a manual or the like. It can be canceled.

  In addition, since the change machine detection units 220 and 320 detect the change machine state at any time and notify the register 100, the guide image displayed on the operation display unit 130 is switched in conjunction with the user's operation. Can proceed with the release in an interactive manner.

  In addition, since the error cancel function is provided in the driver software, application software need not be added or changed. Therefore, the same change machine can be easily applied to different registers.

  In a change machine, there is a risk that the stock amount may become uncertain depending on the error that occurs. For example, when a transport error occurs and money remains on the transport path, it is unclear whether the money has been identified by the identification unit. Therefore, the driver software may acquire the fixed amount in the deposit / withdrawal process at the time of occurrence of the error from the change machine and display it on the operation display unit 130. The user can confirm whether or not a desired amount has been deposited or withdrawn from the displayed amount.

  Further, when an identification error occurs, a handling method of error cash may be displayed on the operation display unit 130 to instruct the user.

  Further, the driver software may display on the operation display unit 130 how to handle money taken out from the inside (and outside) of the change machine by the user when an error occurs. For example, when a conveyance error occurs during the withdrawal process, the detection units 220 and 320 notify the driver software that money remains on the conveyance path. The driver software displays so that all the remaining money taken out from the conveyance path and the money withdrawn to the withdrawal port are once put into the change machine. Then, the change machine is caused to perform the withdrawal process again. By doing in this way, it is possible to reduce the possibility that the inventory will become uncertain due to an error.

  Further, the driver software may display a message on the operation display unit 130 prompting confirmation of money stored in the storage unit of the change machine when a specific error such as a conveyance error occurs. For example, the driver software displays a message that prompts the operation display unit 130 to collect and re-store (count) the money stored in the storage unit after the error is released. Based on the displayed message, the user selects (touches) the instruction reception area of the operation display unit 130 and gives a collection instruction to the change machine. Then, the user inserts all the collected money from the deposit port. The inserted money is counted by the discriminator and the amount in stock can be determined.

  You may distribute the program which implement | achieves at least one part function of the driver software demonstrated by embodiment mentioned above via communication lines (including radio | wireless communication), such as the internet. Further, the program may be distributed in a state where the program is encrypted or compressed and stored in a recording medium via a wired line or a wireless line such as the Internet.

  Note that the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. In addition, various inventions can be formed by appropriately combining a plurality of components disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment. Furthermore, constituent elements over different embodiments may be appropriately combined.

It is a block block diagram of the cash register change machine system which concerns on embodiment of this invention. It is an external appearance perspective view of the change machine which concerns on the same embodiment. It is a figure which shows an example of the operation screen displayed on the operation display part which concerns on the embodiment. It is a figure which shows another example of the operation screen displayed on the operation display part which concerns on the embodiment. It is a figure which shows another example of the operation screen displayed on the operation display part which concerns on the embodiment. It is a block block diagram of the cash register change machine system by a modification. It is a flowchart explaining the error cancellation method which concerns on the same embodiment. It is a figure which shows an example of the guidance image displayed on the operation display part at the time of error cancellation.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Register 110 Control part 120 Memory | storage part 130 Operation display part 200 Banknote change machine 201,301 Deposit port 202,302 Withdrawal port 203 Collection cassette 210 Banknote control part 220,320 Detection part 300 Coin change machine 310 Coin control part

Claims (6)

A cashier change machine system comprising a register and a change machine,
The register is
An operation display unit for receiving operations and displaying information;
A storage unit for storing driver software having an interactive interface function of the change machine;
A control unit for executing the driver software and providing an operation means for receiving an operation instruction for the change machine in the operation display unit;
I have a,
The change machine has a detecting means for detecting an error, and with the detection of the error by the detecting means, notifies the controller of the occurrence of the error and the type of error,
The cashier change machine system , wherein the driver software extracts a guide image indicating an error release procedure corresponding to an error type of the change machine and displays the guide image on the operation display unit . The detection means detects an error recovery state,
2. The change machine system according to claim 1 , wherein the driver software switches the guide image to be displayed on the operation display unit according to the error recovery state. The change machine calculates a fixed amount in a deposit process or a withdrawal process at the time when an error is detected by the detection means, and outputs it to the register .
The cashier change system according to claim 1 or 2 , wherein the driver software displays the fixed amount output from the change machine on the operation display unit. When an error is detected by the detection means, if money remains on the money transport path provided in the change machine, the change machine notifies the register of the remaining money,
The cash register change system according to any one of claims 1 to 3 , wherein the driver software displays a processing method of money remaining on the money transport path on the operation display unit. When an error is detected by the detection means, if the money is paid out to the payout portion of the change machine, the change machine notifies the register of the money discharge,
The driver software register change machine system according to any one of claims 1 to 4, characterized in that displays the processing method of the money that is paid out to the payout unit to the operation display unit. The driver software displays, on the operation display unit, a message requesting confirmation of money stored in the money storage unit of the change machine when a predetermined error is detected by the detection unit. The cash register change machine system according to any one of claims 1 to 5 .

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