JP6519683B2 - Product registration device and program - Google Patents

Description

The present invention relates to a goods registration device and a program.

  Currently, there is a POS (Point Of Sales) system that includes a commodity registration device that registers commodities and a plurality of settlement devices that settle the registered commodities. In such a POS system, the commodity registration device and the settlement device are arranged at different positions. Then, the settlement apparatus performs settlement based on the data on the transaction transmitted from the registration apparatus. In addition, in the settlement apparatus, coins and bills are paid and paid by an automatic change machine. Patent Document 1 describes an automatic change machine capable of detecting excess and deficiency of denominations and the number of change replenishers.

JP 2001-148073 A

  However, in a settlement apparatus that deposits and withdraws coins and bills using an automatic change machine, if the number of stored coins and bills is less than a certain number, it may not be possible to pay for fishing. Moreover, when such a settlement apparatus accommodates a predetermined number or more of coins and bills, there are cases where the customer can not receive the bills and coins even if the customer tries to deposit money to the settlement apparatus. Therefore, when the number of coins or bills to be stored is less than a predetermined number, the predetermined amount of bills or coins being accommodated is dispensed when a predetermined number of coins or bills are stored until the insufficient money is deposited. Until, the settlement in the settlement apparatus is discontinued. If settlement is stopped, the customer can not start settlement immediately on the settlement apparatus, and must wait until the clerk performs the above-mentioned work. For this reason, there is a problem that customers can not settle money smoothly.

The present invention has been made in view of the above-described point, and an object thereof is to transmit transaction data to a non-settled settlement device in a POS system in which a registration device and a settlement device are arranged at different positions. it prevents, customers is to provide a goods registration device and a program capable of settlement smoothly.

(1) The present invention has been made to solve the above-mentioned problems, and enables a clerk to register a product purchased by a customer , and allows the customer to make an adjustment on data concerning transactions of the registered product. A commodity registration device for transmitting to any one of a plurality of settlement devices, a transmission key for transmitting data relating to the transaction so that the settlement device can make settlement, and acquiring information on a fault occurring in the settlement device Acquisition means, prohibition means for prohibiting transmission of data concerning the transaction to the settlement apparatus in which the failure occurred when the acquisition means acquires information concerning the failure, and at least at least the number of registered registration points of a registered commodity and the total amount features other hand and, in that it comprises a display means for the product to display the available registration screen and a key for displaying the detailed information of the information regarding the fault To.

(2) Further, according to the present invention, in the above-mentioned commodity registration apparatus, when a key for displaying detailed information of the information related to the failure is pressed, the settlement with the information related to the failure or the information related to the failure Information indicating the number of bills or coins stored in the automatic change machine of the device is displayed in association with the connected settlement device .

(3) Further, the present invention is characterized in that, in the above-mentioned commodity registration apparatus, the information on the fault is information on a denomination of excess or deficiency in the connected settlement apparatus.

(4) Further, according to the present invention, the store clerk registers the product purchased by the customer, and transmits data on the transaction of the registered product to any one of a plurality of settlement devices so that the customer can perform the settlement itself. Obtaining at a computer as a commodity registration device provided with a transmission key for transmitting data relating to the transaction so that the payment can be made by the payment device, obtaining information on a failure occurring in the payment device, the obtaining step And a step of prohibiting transmission of data concerning the transaction to the settlement apparatus in which the failure has occurred, at least one of registration points of registered goods and a total amount of the information about the failure. wherein a key for displaying the detailed information item is to execute a display step of displaying the possible registration screen Which is the program.

  According to the present invention, in order to prohibit the transmission of data relating to the transaction to the settlement device in which the failure has occurred, it is possible to prevent the selection of the settlement device which can not be settled due to the failure as the settlement device to settle the transaction. be able to. In other words, it is possible to prevent the customer from transmitting the data on the transaction to the settlement apparatus which can not make settlement, and the customer can make settlement smoothly.

It is a block diagram showing an example of composition of a POS system in an embodiment of the present invention. It is a block diagram showing composition of a goods registration device in this embodiment. It is a block diagram showing the composition of the settlement apparatus in this embodiment. It is the schematic which shows the data structure and data example of the threshold value data file which RAM of the settlement apparatus in this embodiment memorize | stores. It is the schematic which shows the data structure and data example of the change information file which RAM of the goods registration apparatus in this embodiment memorize | stores. It is an image figure showing an example of the registration screen which the goods registration device in this embodiment displays. It is an image figure which shows an example of the excess / deficiency information screen which the goods registration apparatus in this embodiment displays. It is a flowchart which shows the flow of the excess / deficiency determination process in the settlement apparatus in this embodiment. It is a flowchart which shows the flow of the selection prohibition process in a goods registration apparatus in this embodiment.

Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram showing an example of the configuration of an embodiment of a POS system according to the present invention.
As shown in FIG. 1, in the present embodiment, the POS system 1 is configured to include a store controller 10, two commodity registration devices 20, and four settlement devices 30. The store controller 10, the two commodity registration devices 20, and the four settlement devices 30 are mutually connected by a wired or wireless LAN (Local Area Network) 11.

  The configuration of the POS system 1 shown in FIG. 1 is an example, and, for example, the number of the commodity registration device 20 and the settlement device 30 can be further increased or decreased. Further, the store controller 10 and the commodity registration device 20 or the settlement device 30 do not necessarily have to be connected by the LAN 11. In that case, data exchange can be performed using power line communication or the like that realizes high-speed communication by using electrical wiring. Further, it is also possible to omit the store controller 10 by making the product registration device 20 have the function of the store controller 10.

  The store controller 10 is a computer that controls the POS system 1, and manages various information such as a product master. In addition, the store controller 10 appropriately transmits the latest product master to the product registration device 20 and each settlement device 30. Here, the product master is a file storing product information such as product identification information of each product, a product name, and a sales price, and is appropriately updated.

  The commodity registration apparatus 20 performs processing of registering data of a commodity which a customer intends to purchase. Data registration is performed, for example, by reading a barcode attached to a product. Therefore, the commodity registration apparatus 20 is provided with, for example, a scanner which reads a barcode attached to a commodity purchased by a customer by an operation of a store clerk.

  Further, the commodity registration device 20 selects the settlement device 30 that settles the transaction in which the data of the commodity is registered. Then, the commodity registration device 20 transmits data on the transaction to the selected settlement device 30. The data relating to the transaction is a transaction number identifying the transaction, the total amount of all the products registered in the transaction, that is, the total amount, and the product code of the registered product. The product code is identification information for identifying a product. The customer of the transaction can operate the settlement device 30 to which the data on the transaction is transmitted to perform the settlement processing by himself. The settlement process is a process of paying and settling the price of a product to be purchased by selectively using cash, electronic money, a credit card or the like.

Further, when the data on the transaction is transmitted, the commodity registration device 20 displays the settlement device 30 to which the transaction data is transmitted so that the clerk or the customer can know. For example, when displayed to the clerk, the clerk can verbally inform the customer. The display method in this case is arbitrary. For example, this can be performed by highlighting the transmitted settlement apparatus 30 on a touch panel or the like installed toward the store clerk in the commodity registration apparatus 20.
Further, a guidance indicating the settlement apparatus 30 of the transmission destination may be displayed on the display unit directed to the customer side of the commodity registration apparatus 20. In addition, a receipt (for example, a number tag receipt on which the number of the settlement device 30 is printed, etc.) for guiding the corresponding settlement device 30 may be issued and handed to the customer.

  Further, the product registration device 20 may print all the purchase details of the product purchased by the customer. In this case, the customer can confirm the registered content using the product registration device 20 by viewing the print result before operating the settlement device 30 and performing the settlement process.

  Further, the commodity registration device 20 can change the settlement device 30 that settles the transaction. The clerk manually selects the settlement apparatus 30. For example, a store clerk determines the status of the settlement apparatus 30, and changes the settlement apparatus 30 that settles the transaction on the touch panel. Thereby, for example, when the selected settlement apparatus 30 has a queue of customers, or when a failure occurs in the automatic change machine of the settlement apparatus 30, etc., the settlement can be performed by another settlement apparatus 30. .

On the other hand, the settlement apparatus 30 is an apparatus for the customer to operate himself and perform the settlement process, and is an automatic change machine, a card reader (for example, for credit card or point card), RF (Radio Frequency)
A device for settlement such as a frequency (frequency) reader (for electronic money, for example) is provided.

  Further, when the settlement apparatus 30 receives data on the above-mentioned transaction from the commodity registration apparatus 20, the settlement apparatus 30 gives notification (that is, guidance to the customer) so that it can be understood that the customer should come to the settlement apparatus 30. An example of the notification is, for example, displaying character information and the like such as a predetermined number on the entire screen of the display unit of the settlement apparatus 30. The character information such as the number is information that the product registration device 20 (or a clerk operating the product registration device 20) separately notified the customer. For example, the customer may go to the checkout apparatus 30 displaying his / her notified number. In addition, as another notification example, guidance may be provided by lighting a predetermined lamp of the settlement apparatus 30. For example, it lights up in a specific color, and the customer goes to the settlement device 30 of the designated color. Moreover, it may be blinking or the like. Further, as another notification example, a member card No. may be displayed on the screen of the settlement apparatus 30. The membership card No. is read by, for example, the commodity registration apparatus 20. The customer will go to the checkout apparatus 30 notifying of his membership card No.

Further, after the notification, the settlement apparatus 30 is in a standby state. That is, after the settlement apparatus 30 performs notification, the settlement apparatus 30 waits for an instruction to start settlement processing corresponding to the received data on the transaction. As an example of the release of the standby state, for example, when the customer touches the display screen of the settlement apparatus 30 (or presses any button), the settlement process may be automatically started.
Nothing is displayed on the screen until the touch, or, for example, only the numbers are displayed as in the above-described notification example. Alternatively, the settlement apparatus 30 may start the settlement process by detecting whether the customer approaches using a human sensor. Also in this case, it is possible to hide the screen or to display numbers before detection. The settlement apparatus 30 starts the settlement process when the human sensor detects the approach of a person. Alternatively, a camera can be used instead of the human sensor. For example, cameras may be installed in the settlement apparatus 30 and the commodity registration apparatus 20, and the settlement process may be started only when the same person approaches in face recognition.

  Further, the flow of the settlement process for the settlement apparatus 30 in the standby state can be performed, for example, as follows. (1) First, select a payment method. According to the operation of the customer, it is selected to use cash, a credit card, electronic money, etc. or in combination. (2) Next, execute payment. The settlement is performed by inserting cash into the insertion / discharge port of a bill or coin possessed by the settlement apparatus 30, paying a change, reading a card with a card reader, or the like. (3) Next, a receipt is issued using the printing unit of the settlement apparatus 30. On the receipt, for example, a list of purchased products, a total purchase amount, a received amount, a fishing amount and the like are printed. (4) Then, the settlement apparatus 30 ends the settlement process and becomes idle.

  The settlement method in the settlement apparatus 30 may be declared by the commodity registration apparatus 20. In this case, information on the settlement method is sent from the commodity registration device 20 to the settlement device 30, and the settlement device 30 starts processing from the operation of (2).

  Next, with reference to FIG. 2 and FIG. 3, the structural example of the goods registration apparatus 20 of FIG. 1 and the settlement apparatus 30 is demonstrated. FIG. 2 is a block diagram showing the configuration of the commodity registration apparatus 20. As shown in FIG.

  As shown in FIG. 2, the product registration device 20 includes a central processing unit (CPU) 201, a read only memory (ROM) 202, a random access memory (RAM) 203, a scanner unit 204, and a display unit (for sales clerks). ), A display unit (for customer) 205a, an operation unit 206, a communication unit 207, and a buzzer 208. These can communicate with each other via a bus.

The ROM 202 is a read only memory and stores a program in advance.
The CPU 201 is a central processing unit, and controls the operation of the commodity registration device 20 by reading and executing a program stored in the ROM 202. For example, the CPU (acquisition unit) 201 receives and acquires information related to a failure that has occurred in the settlement apparatus 30 from the settlement apparatus 30 via the communication unit 207. In the present embodiment, the information related to the fault is deposit / withdrawal impossibility information indicating that deposit or withdrawal of bills or coins in the automatic change machine included in the settlement apparatus 30 is not possible. Further, when the CPU (prohibition means) 201 receives the information on the failure, the CPU 201 prohibits the transmission of data on the transaction to the settlement apparatus 30 in which the failure has occurred. Further, when the CPU (cancellation unit) 201 receives a signal indicating that the failure has been eliminated from the settlement device 30 in which the failure has occurred, the CPU 201 cancels the prohibition of the transmission of data relating to the transaction to the settlement device 30. Further, the CPU (display means) 201 is information on the number of denominations of bills or coins which are excessive or deficient in the settlement apparatus 30 in which the fault occurs and the number of bills or coins accommodated in the automatic change machine of each settlement apparatus 30. And are displayed on the display unit (for sales clerk) 205.

The scanner unit 204 optically reads a barcode (product code) attached to a product.
The RAM 203 is a read / write memory as needed, and stores various information. For example, the RAM 203 is a change information file indicating, for each denomination, the number of bills and coins stored in the product master or the automatic change machine included in each settlement apparatus 30, data relating to the transaction in which the own device registered the product. The registration data file, the product registration device number of the own device, etc. are stored. The commodity registration device number is a number for identifying each commodity registration device 20. Also, for example, the RAM 203 may store a history of operation of the operation button.

  The display unit (for the store clerk) 205 and the display unit (for the customer) 205a display various information. For example, the display unit (for sales clerk) 205 and the display unit (for customer) 205a display information (for example, the name of a product, a price, etc.) acquired from the product master. A display unit (for sales clerk) 205 is a touch panel (for example, a liquid crystal touch panel), and displays various information for the sales clerk. Furthermore, the display unit (for the store clerk) 205 receives an operation input for product information (such as a product code) registered in advance by operating the operation button (preset button) displayed in the area in the screen. .

  The operation unit 206 includes various operation buttons (a subtotal key, a total key, a numerical key, a correction key, a preset key, and the like) for operating the product registration device 20. For example, when the operation button (preset key) is operated, the operation unit 206 receives an operation input for product information (such as a product code) which is preset and registered in the preset key.

The communication unit 207 communicates with another device via the LAN 11.
The buzzer 208 generates a buzzer sound when it is necessary for the store clerk to confirm the operation.

  FIG. 3 is a block diagram showing the structure of the settlement apparatus 30. As shown in FIG. As shown in the figure, the settlement apparatus 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. A settlement unit 310, a sign pole 311, and a human sensor 312 are provided. These can communicate with each other via a bus.

The ROM 302 is a read only memory storing a program.
The CPU 301 is a central processing unit, and controls the operation of the settlement apparatus 30 by reading and executing a program stored in the ROM 302.

  The RAM 303 is an occasional read / write memory that stores various information. For example, the RAM 303 is a product master acquired from the store controller 10, a transaction data file which is data concerning a transaction settled by the own device, a threshold data file showing a threshold of the number of bills and coins accommodated in the automatic change machine, the own device Store the settlement device number etc. The settlement apparatus number is a number for identifying each settlement apparatus 30.

The scanner unit 304 optically reads a barcode (membership code) attached to, for example, a membership card or the like.
The display unit 305 is a display having a touch panel on the surface, and displays various information on the screen according to control from the CPU 301. In addition, the display unit 305 causes the RAM 303 to store, for each of the operation buttons, the history (for example, the number of times of operation, the operation order, and the like) of the operation buttons displayed on the screen.

The operation unit 306 includes various operation buttons (a correction key, a preset key, and the like) for operating the settlement apparatus 30. For example, the operation unit 306 receives the correction of the operation input by operating the operation button (correction key).
The communication unit 307 communicates with another device via the LAN 11. For example, the latest product master is acquired from the store controller 10 by connecting to the store controller 10.

The buzzer 308 generates a buzzer sound to notify an error when an error or the like occurs.
When the settlement process (ie, settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues a settled receipt taken back by the customer.

  The settlement unit 310 includes an automatic change machine (a change coin dispenser), a credit card reader, an electronic money reader, etc., and their control units, and using the settlement unit 310, cash, credit, electronic Payment processing is performed by money. The settlement unit 310 executes settlement with cash by the change dispenser, and outputs the result of the settlement (for example, information indicating whether settlement is established) to the CPU 301 via the bus. The automatic change machine includes a bill insertion slot for inserting and discharging bills, a coin insertion slot for inserting coins, and a change discharge port for discharging change. Further, the settlement unit 310 executes settlement by credit, and outputs the result of the settlement to the CPU 301 via the port and the bus. Further, the settlement unit 310 executes settlement with electronic money, and outputs the result of the settlement to the CPU 301 via the bus.

The sign pole 311 has indicator lights of a plurality of colors, and lights or blinks the indicator lights to notify information indicating that the settlement apparatus 30 is the selected apparatus or to be operable. To inform
The human detection sensor 312 is a sensor that detects that a person (a customer) is in a predetermined area in front of the settlement apparatus 30.

Next, with reference to FIG. 4, the threshold data file stored by the settlement apparatus 30 will be described. FIG. 4 is a schematic view showing a data structure and an example of data of a threshold data file stored by the RAM 303 of the settlement apparatus 30. As shown in FIG.
As illustrated, the threshold data file has items of near end and near full. The near end is a threshold for determining the shortage of bills or coins stored in the automatic change machine. Further, near full is a threshold value for determining an excess of bills or coins stored in the automatic change machine. In the threshold data file, near-end and near-full numbers are stored for each denomination of banknotes and coins.

Next, with reference to FIG. 5, the change information file stored in the product registration device 20 will be described. FIG. 5 is a schematic view showing the data structure and data example of the change information file stored in the RAM 203 of the commodity registration device 20. As shown in FIG.
As illustrated, in the change information file, the number of bills or coins stored in each of the automatic change machines of the settlement apparatus 30 corresponding to each settlement apparatus number is stored for each denomination.

Next, the screen displayed by the product registration device 20 will be described with reference to FIGS. 6 and 7.
FIG. 6 is an image diagram showing an example of a registration screen displayed by the product registration device 20. As shown in FIG.
The registration screen shown in the figure is a screen displayed when the product registration device 20 registers a product. In this example, a settlement device key 501 for specifying the settlement device 30, an automatic change machine of each settlement device 30, and an icon (for this example, vegetables) for product selection and information indicating the amount, the number, etc. An excess / deficiency information key 505 is displayed to display the excess / deficiency (excess or excess) of bills or coins stored in the. Hereinafter, for convenience of description, the settlement apparatus key 501 corresponding to the settlement apparatus 30 (hereinafter referred to as the first settlement apparatus 30) having a settlement apparatus number “1” is set as the settlement apparatus key 501a, and the settlement apparatus The settlement apparatus key 501 corresponding to the settlement apparatus 30 (hereinafter referred to as the second settlement apparatus 30) having the number "2" is the settlement apparatus key 501b, and the settlement apparatus 30 (the settlement apparatus number "3") Hereinafter, the settlement apparatus key 501 corresponding to No. 3 settlement apparatus 30) is referred to as the settlement apparatus key 501c, and the settlement apparatus number is "4" (hereinafter referred to as the fourth settlement apparatus 30). The settlement apparatus key 501 corresponding to () is referred to as a settlement apparatus key 501 d. The settlement device key 501 displays the settlement device number of the corresponding settlement device 30. The store clerk selects (designates) the settlement apparatus 30 that settles the transaction being registered by pressing any one of the settlement apparatus keys 501. Further, the settlement apparatus key 501 doubles as a button for declaring that the registration of the product has been completed. Therefore, when the settlement apparatus key 501 is pressed, the commodity registration apparatus 20 ends registration of the commodity in the transaction, and relates to the transaction of the commodity registered in the settlement apparatus 30 corresponding to the settlement apparatus key 501 pressed. Send information

  Further, on the registration screen, the settlement apparatus key 501 corresponding to the settlement apparatus 30 (hereinafter referred to as the settlement apparatus 30 which can not perform the settlement) which can not perform the settlement process due to the occurrence of a fault etc. Displayed in distinction. For example, the commodity registration device 20 displays the settlement device key 501 corresponding to the settlement device 30 incapable of settlement, in a color different from that of the other settlement device keys 501. In the example shown in the figure, the commodity registration device 20 grays out the settlement device key 501 c corresponding to the third settlement device 30 that can not perform the settlement. Further, on the registration screen, the settlement apparatus key 501 corresponding to the settlement apparatus 30 incapable of settlement can not be selected (designated) (prohibition of selection). That is, in the registration screen, only the settlement apparatus 30 other than the settlement apparatus 30 which can not perform the settlement can be selected (designated).

  Here, when the commodity registration device 20 receives the deposit / withdrawal non-permission information from the settlement device 30, it determines that the source settlement device 30 can not make the settlement. When the number of bills or coins stored in the automatic change machine is less than or equal to the near end corresponding to the denomination, the settlement apparatus 30 determines that the denomination is insufficient, and the denomination is insufficient Is transmitted to the commodity registration apparatus 20. In addition, if the number of bills or coins stored in the automatic change machine is equal to or more than the near full corresponding to the denomination, the settlement apparatus 30 determines that the denomination is excessive and the denomination is excessive. Is transmitted to the commodity registration apparatus 20. For example, in the data example shown in FIGS. 4 and 5, the third settlement device 30 indicates a shortage of 1 yen coin because the number of 1 yen coins to be stored "9" is less than or equal to the near end "10". The deposit / withdrawal non-permission information is transmitted to all the commodity registration devices 20. The commodity registration device 20 prohibits the selection (designation) of the third settlement device 30 on the registration screen, based on the received acquired gold information.

FIG. 7 is an image diagram showing an example of the excess / deficiency information screen displayed by the product registration device 20. As shown in FIG.
The excess / deficiency information screen shown in this figure is displayed when the excess / deficiency information key 505 is pressed on the registration screen shown in FIG. The excess / deficiency information screen is a screen for displaying the excess / deficiency of bills or coins in the automatic change machine of each settlement device 30. On the excess / deficiency information screen, a display 701 for notifying excess or deficiency of bills or coins, and a display 702 for notifying the number of bills or coins stored in each settlement apparatus 30 for each denomination are displayed. In the example shown in the figure, the excess / deficiency information screen displays “1 yen: Insufficient” indication 701 indicating that the 1-yen coin is insufficient in the third settlement device 30, and the fourth settlement device 30 A display 702 of the number of 1-yen coins “1 yen: 80” is displayed. The store clerk can confirm which denomination is excessive or insufficient in which settlement device 30 by checking the excess / deficiency information screen. In this example, since the clerk can know that the 1-yen coin is lacking in the 3rd account settlement device 30, the 1-yen coin is received from the 4th account settlement device 30 in which many 1-yen coins are stored. It can be determined that it should be moved to the third settlement device 30.

  The commodity registration device 20 displays excess or deficiency of bills or coins in each settlement device 30 on the excess or deficiency information screen based on the deposit / withdrawal non-permission information received from the settlement device 30. Further, the commodity registration device 20 acquires, for each denomination, the number of bills or coins stored in the automatic change machine of each settlement device 30 from each settlement device 30 every predetermined time. Then, the product registration device 20 displays the acquired number on the excess / deficiency information screen.

Next, with reference to FIG. 8 and FIG. 9, the operation of the POS system in this embodiment will be described. FIG. 8 is a flowchart showing a flow of excess / deficiency determination processing for determining excess or deficiency of bills or coins in the settlement apparatus 30. The excess or deficiency determination process shown in the figure is executed at predetermined timings, such as every predetermined time or after completion of the settlement process for a set of customers.
First, the CPU 301 acquires, for each denomination, the number of bills and coins stored in the automatic change machine of the settlement unit 310 from the settlement unit 310 (step S101).
Subsequently, the CPU 301 transmits change information indicating the number acquired in step S101 to the commodity registration apparatus 20 via the communication unit 307 (step S102). The change information includes the settlement apparatus number of the own apparatus and the number of bills or coins for each denomination of money.

Subsequently, based on the number of sheets acquired in step S101 and the threshold data file stored in the RAM 303, is there any excess or deficiency (excess or excess) in bills or coins stored in the automatic change machine? It is determined whether or not it is (step S103). Specifically, the CPU 301 compares, for each denomination, the acquired number with the near-end stored in the threshold data file, and determines that the denomination whose acquired number is less than the near-end is insufficient.
Further, the CPU 301 compares, for each denomination, the acquired number with the near full stored in the threshold data file, and determines that the denomination in which the acquired number is near full or more is excessive. If there is no excess or deficiency in any of the bills and coins (step S103: No), the CPU 301 ends the excess / insufficiency determination process.
On the other hand, when there is an excess or deficiency in any of the bills or coins (step S103: Yes), the CPU 301 transmits deposit / withdrawal non-permission information to the commodity registration apparatus 20 via the communication unit 307 (step S104). The deposit / withdrawal non-permission information includes the settlement apparatus number of the own apparatus, information indicating which denomination has excess or deficiency, and the number of stored sheets of that denomination.
Then, the CPU 301 cancels the settlement process in its own device (step S105).
For example, the CPU 301 causes the display unit 305 to display a display indicating excess or deficiency of bills or coins (for example, “1 coin is insufficient” or the like) and does not start the settlement processing of the next customer.

The clerk eliminates the shortage of bills or coins by depositing the bills or coins into the automatic change machine. In addition, the clerk eliminates excess banknotes or coins by dispensing banknotes or coins from the automatic change machine.
Subsequently, the CPU 301 determines whether the excess or deficiency of bills or coins in the automatic change machine has been eliminated (step S106). Specifically, first, the CPU 301 acquires the number of bills or coins stored in the automatic change machine for each denomination. Subsequently, for each denomination, the CPU 301 determines that the excess or deficiency of the banknotes or the coins has been eliminated when the acquired number is larger than the near end and smaller than the near full. CPU301 returns to the process of step S106, when the excess or deficiency of a banknote or a coin is not eliminated (step S106: No).
On the other hand, when the excess or deficiency of the bill or coin is eliminated (step S106: Yes), the CPU 301 registers the deposit / withdrawal impossible cancellation information indicating that the excess or deficiency of the bill or coin is eliminated through the communication unit 307 It transmits to the apparatus 20 (step S107). The deposit and withdrawal impossible cancellation information includes the settlement apparatus number of the own apparatus.
Then, the CPU 301 resumes the settlement process of the own device which has been suspended (step S108). For example, the CPU 301 erases a display indicating excess or deficiency of bills or coins from the display unit 305, and starts the settlement process of the next customer. Then, the excess / insufficiency determination process is ended.

FIG. 9 is a flow chart showing the flow of the selection prohibition process for prohibiting the selection (designation) of the settlement apparatus 30 in the commodity registration apparatus 20.
First, the CPU 201 determines whether change information has been received from the settlement apparatus 30 (step S201). If the CPU 201 has not received change information (step S201: No), the process proceeds to step S203.
On the other hand, when the CPU 201 receives change information (step S201: Yes), the CPU 201 stores the received change information in the change information file stored in the RAM 203 (step S202). Specifically, the CPU 201 overwrites the received change information on the record corresponding to the settlement apparatus 30 of the transmission source of the received change information in the change information file.

Subsequently, the CPU 201 determines whether or not the deposit / withdrawal non-permission information has been received from the settlement apparatus 30 (step S203). If the CPU 201 has not received the deposit / withdrawal non-permission information (step S203: No), it proceeds to the process of step S205.
On the other hand, when the CPU 201 receives deposit / withdrawal nonpermission information (step S203: Yes), the CPU 201 prohibits selection (designation) of the settlement apparatus 30 as the transmission source of the deposit / withdrawal nonpermission information on the registration screen (see FIG. 6) Step S204). That is, the CPU 201 prohibits the transmission of data relating to the transaction to the settlement apparatus 30 which is the transmission source of the deposit / withdrawal non-permission information. Specifically, the CPU 201 grays out the settlement apparatus key 501 corresponding to the settlement apparatus 30 of the transmission source of the deposit / withdrawal non-permission information on the registration screen, and disables the selection of the settlement apparatus key 501. As a result, it is possible to prevent the selection of the settlement apparatus 30 (in which a failure has occurred) as the transmission source of the deposit / withdrawal non-permission information as the settlement apparatus 30 that settles the transaction on the registration screen.

Subsequently, the CPU 201 determines whether or not the deposit and withdrawal impossible cancellation information has been received from the settlement apparatus 30 (step S205). If the CPU 201 has not received the deposit / withdrawal impossible cancel information (step S205: No), the process returns to the process of step S201.
On the other hand, when the CPU 201 receives the deposit / withdrawal impossible cancel information (step S205: Yes), the CPU 201 cancels the selection prohibition of the settlement apparatus 30 as the sender of the deposit / withdrawal impossible cancel information on the registration screen (see FIG. 6) Step S206), returns to step S201. That is, the CPU 201 cancels the prohibition of the transmission of data relating to the transaction to the settlement apparatus 30 which is the transmission source of the deposit / withdrawal impossible cancel information (makes transmission possible). Specifically, the CPU 201 normally displays the settlement apparatus key 501 corresponding to the settlement apparatus 30 of the transmission source of the deposit / withdrawal impossible cancellation information on the registration screen, and allows the selection of the settlement apparatus key 501. As a result, it is possible to select the settlement apparatus 30 (that has recovered from the failure) as the sender of the deposit / withdrawal impossible cancellation information as the settlement apparatus 30 that settles the transaction.

  As described above, according to the present embodiment, since the transmission of data relating to the transaction to the settlement apparatus that can not be settled is prohibited because the deposit and withdrawal is not possible, the settlement apparatus that settles the transaction that can not be settled. You can prevent it from being selected. That is, it is possible to prevent the data on the transaction from being transmitted to the settlement apparatus which can not make the settlement, and the customer can make the settlement quickly.

  The embodiment of the present invention has been described in detail with reference to the drawings. However, the specific configuration is not limited to this embodiment, and includes design and the like within the scope of the present invention.

For example, in the embodiment described above, the information on the fault is not the deposit / withdrawal information, but not limited to this, for example, an automatic change machine, a credit card reader, an electronic money reader, a printer, a scanner, a touch panel, etc. The information related to the failure of
Moreover, in the embodiment described above, only the number of 1-yen coins in the fourth settlement apparatus 30 is displayed on the excess / deficiency information screen (see FIG. 7). However, the present invention is not limited to this. In the above, the respective numbers of all the denominations in all the settlement devices 30 may be displayed. Moreover, in the embodiment described above, only the fact that the 1-yen coin of the third settlement device 30 is running short is displayed on the excess / deficiency information screen, but the denomination of running short (1 yen in this example) The number of coins may be displayed together with the shortage.

The program for realizing the POS system described above is recorded in a computer readable recording medium, and the program recorded in the recording medium is read by the computer system and executed to execute the execution process. May be Note that the “computer system” referred to here may include an OS and hardware such as peripheral devices.

  The "computer system" also includes a homepage providing environment (or display environment) if the WWW system is used. In addition, “computer readable recording medium” refers to flexible disks, magneto-optical disks, ROMs, writable nonvolatile memories such as flash memories, portable media such as CD-ROMs, hard disks incorporated in computer systems, etc. Storage devices.

Furthermore, the “computer-readable recording medium” is a volatile memory (for example, DRAM (Dynamic Memory) inside a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line). As Random Access Memory), it is assumed that the program which holds the program for a fixed time is included.
The program may be transmitted from a computer system in which the program is stored in a storage device or the like to another computer system via a transmission medium or by transmission waves in the transmission medium. Here, the “transmission medium” for transmitting the program is a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line.
Further, the program may be for realizing a part of the functions described above.
Furthermore, it may be a so-called difference file (difference program) that can realize the above-described functions in combination with a program already recorded in the computer system.

  (Supplementary Note 1) A commodity registration device that registers a commodity to be purchased and transmits data on a transaction of the registered commodity to any of a plurality of settlement devices, and a plurality of the settlement devices that settle on the basis of data on the transaction The commodity registration apparatus is an POS system having an acquisition unit for acquiring information related to a failure that has occurred in the settlement apparatus, and when the acquisition unit acquires information related to a failure, the settlement apparatus to which the failure has occurred A prohibiting means for prohibiting the transmission of data relating to the transaction.

  (Supplementary Note 2) The product registration device is characterized by including release means for releasing the prohibition of the prohibition means when receiving a signal indicating that the failure has been eliminated from the settlement device in which the failure has occurred. The POS system according to Appendix 1.

  (Supplementary Note 3) The POS system according to Supplementary note 1 or 2, characterized in that the information regarding the failure is cash deposit / withdrawal non-permission information indicating that deposit or withdrawal is not possible in an automatic change machine included in the settlement apparatus. .

  (Supplementary Note 4) The product registration device is characterized by including display means for displaying denominations of excess or deficiency in the settlement device in which the failure has occurred and information on the number of sheets accommodated in the automatic change machine. The POS system described in Appendix 3.

  (Supplementary Note 5) A commodity registration device that registers a commodity to be purchased and transmits data on a transaction of the registered commodity to any of a plurality of settlement devices, and a plurality of the settlement devices that settle on the basis of data on the transaction The commodity registration apparatus is an POS system having an acquisition unit for acquiring information related to a failure that has occurred in the settlement apparatus, and when the acquisition unit acquires information related to a failure, the settlement apparatus to which the failure has occurred And a prohibiting means for prohibiting transmission of data relating to the transaction.

  According to this configuration, since the transmission of data relating to the transaction to the settlement apparatus in which the failure has occurred is prohibited, it is possible to prevent the settlement apparatus that can not be settled out due to the failure from being selected as the settlement apparatus to settle the transaction. be able to. In other words, it is possible to prevent the customer from transmitting the data on the transaction to the settlement apparatus which can not make settlement, and the customer can make settlement smoothly.

  (Supplementary Note 6) In the POS system according to Supplementary Note 5, when the commodity registration apparatus receives a signal indicating that the fault has been eliminated from the settlement apparatus in which the fault has occurred, the commodity registration apparatus cancels the prohibition of the prohibition means. And the like.

  According to this configuration, when the settlement apparatus recovers from the failure and the settlement becomes possible, the prohibition of the transmission of data related to the transaction to the settlement apparatus is released. For this reason, the item registration device can transmit information on the transaction in order to make a settlement with the settlement device as soon as the settlement device can be settled. This makes it possible to shorten the time during which a faulty settlement device is not used for settlement.

  (Supplementary Note 7) In the POS system of Supplementary Note 5 or Supplementary Note 6, the information related to the failure is characterized in that deposit / withdrawal non-permission information indicating that payment or withdrawal is not possible in an automatic changer included in the settlement apparatus. Do.

According to the present invention, since the information related to the failure is the deposit / withdrawal non-permission information, it is possible to prevent the transmission of the information relating to the transaction to the settlement apparatus which can not be settled because payment or withdrawal is not possible.
(Appendix A1) A commodity registration apparatus that registers a commodity to be purchased and transmits data on a transaction of the registered commodity to any of a plurality of settlement devices, and a plurality of the settlement devices that settle on the basis of data on the transaction A POS system having a transmission key for transmitting data relating to the transaction so that the settlement apparatus can make settlement possible, and acquisition means for acquiring information on a fault occurring in the settlement apparatus The prohibiting means for prohibiting the transmission of data on the transaction to the settlement apparatus in which the failure has occurred when the acquiring means acquires the information on the failure, a key for displaying detailed information on the information on the failure, and And a display means for displaying a transmission key on the same screen, wherein the settlement apparatus receives data on the transaction. Means, a lamp which lights up or blinks when the receiving means receives the data concerning the transaction, and a settlement method is displayed so as to make it possible to settle the data concerning the received transaction, and the settlement is carried out and the reception is carried out The POS system is characterized by further comprising: control means for controlling to be in an idle state when the settlement of data regarding the transaction is completed.
(Supplementary note A2) In the supplementary note A1, the commodity registration device is characterized in that a guidance display indicating the settlement device to which data concerning the transaction has been transmitted is displayed on the display means by pressing the key.
(Supplementary Note A3) A commodity registration device that registers a commodity to be purchased and transmits data on a transaction of the registered commodity to any of a plurality of settlement devices, and a plurality of the settlement devices that settle on the basis of data on the transaction A commodity registration apparatus in a POS system having a transmission key for transmitting data on the transaction so that the settlement apparatus can make settlement, acquisition means for acquiring information on a failure occurring in the settlement apparatus, and The acquiring means acquires the information on the fault, prohibiting the transmission of the data on the transaction to the settlement apparatus where the fault has occurred, the key for displaying the detailed information on the information on the fault, and the transmission key And a display means for displaying on the same screen.
(Supplementary Note A4) A commodity registration device that registers a commodity to be purchased and transmits data on a transaction of the registered commodity to any of a plurality of settlement devices, and a plurality of the settlement devices that settle on the basis of data on the transaction Acquisition means for acquiring information on a fault occurring in the settlement apparatus, and the acquisition means for acquiring information on the fault, the computer of the commodity registration apparatus in the POS system having the The same screen as a prohibition means for prohibiting transmission of data concerning transaction, a key for displaying detailed information of the information concerning failure, and a transmission key for transmitting data concerning the transaction so that the settlement apparatus can make settlement Is a program for functioning as a display means to be displayed.
(Supplementary Note B1) The present invention has been made to solve the above-described problems, and is a product that registers a product to be purchased, and transmits data on a transaction of the registered product to any of a plurality of settlement devices. A registration device, a transmission key for transmitting data on the transaction so that the settlement device can make settlement, acquisition means for acquiring information on a failure that has occurred in the settlement device, and information on the failure, the acquisition means Display the detailed information of the information related to the fault, the prohibition means for prohibiting the transmission of the data on the transaction to the settlement apparatus where the fault has occurred, the registered number of registered goods and the total amount of the registered goods, Data relating to the transaction by the transmission key such that the settlement device can perform settlement, including a key for making the transmission key and the transmission key Characterized in that it comprises display means for displaying a transmittable window, a.
(Appendix B2) Further, according to the present invention, in the above-mentioned commodity registration device, the information on the fault is a denomination of excess or deficiency in the settlement device and the number of bills or coins stored in the automatic change machine of the settlement device. And at least one of the information.
(Appendix B3) Further, the present invention is a POS system including the commodity registration apparatus according to appendix B1 and a plurality of settlement apparatuses for performing settlement based on data on transactions, wherein the settlement apparatus is generated in the settlement apparatus. It is a POS system characterized by transmitting information on the failed product to the product registration device and notifying that a failure has occurred in the settlement device with a sign pole.
(Appendix B4) Further, the present invention registers a product to be purchased, transmits data relating to a transaction of the registered product to any of a plurality of settlement devices, and the data relating to the transaction is processed by the settlement device. An acquisition step of acquiring information on a fault occurring in the settlement device, and acquisition of information on the fault on a computer as a commodity registration device equipped with a transmission key that transmits as possible, occurrence of the fault Prohibiting transmission of data relating to the transaction to the settlement apparatus, at least one of the registered number of registered goods and the total amount of money, a key for displaying detailed information of the information And the data relating to the transaction by the transmission key so that the settlement can be performed by the settlement apparatus. A display step of displaying the signal can screen a program for execution.
(Appendix C1) A commodity registration apparatus that registers a commodity to be purchased and transmits data relating to a transaction of the registered commodity to any of a plurality of settlement devices, the data relating to the transaction can be settled by the settlement device If the transmission key to be transmitted, the acquisition means for acquiring information on the fault occurring in the settlement apparatus, and the acquisition means acquire the information on the fault, the data on the transaction to the settlement apparatus where the fault has occurred And display means for displaying at least one of the registered number of registered goods and the total amount of the registered goods, and a key for displaying detailed information of the information related to the fault. Product registration device.
(Supplementary Note C2) The information regarding the failure is information regarding at least one of the denominations of excess and deficiency in all the connected settlement devices and the number of bills or coins stored in the automatic change machine of the settlement device. Appendix C. The commodity registration apparatus according to Appendix C1.
(Supplementary note C3) When the key for displaying the detailed information of the information related to the failure is pressed, the settlement apparatus and the denomination of excess or deficiency in the settlement apparatus are displayed in association with each other. The commodity registration device according to Appendix C1 or Appendix C2.
(Appendix C4) A product to be purchased is registered, data on a transaction of the registered product is transmitted to any of a plurality of settlement devices, and data on the transaction is transmitted so that the settlement device can make settlement When a computer as a commodity registration apparatus provided with a transmission key acquires information on a fault occurring in the settlement apparatus, and the acquisition step acquires information on a fault, the settlement apparatus to which the fault has occurred is transmitted to the settlement apparatus. Performing a display step of prohibiting transmission of data relating to the transaction, displaying at least one of the registered number of registered goods and total amount of money, and a key for displaying detailed information of the information relating to the fault Program for

10: Store controller, 11: LAN, 20: Merchandise registration device, 30: Settlement device, 3
DESCRIPTION OF SYMBOLS 01 ... CPU, 202 ... ROM, 203 ... RAM, 204 ... Scanner part, 205 ... Display part (for shop assistants), 205a ... Display part (for customers), 206 ... Operation part, 207 ... Communications part, 208 ... Buzzer, 301 ... CPU, 302 ... ROM, 303 ... RAM, 304 ... scanner unit, 305
... display unit, 306 ... operation unit, 307 ... communication unit, 308 ... buzzer, 309 ... printing unit, 310
... settlement unit, 311 ... sign pole, 312 ... human detection sensor

Claims (4)

A goods registration apparatus in which a clerk registers a product purchased by a customer, and transmits data relating to a transaction of the registered product to any of a plurality of settlement devices so that the customer can make a settlement himself .
A transmission key for transmitting data relating to the transaction so that the settlement apparatus can make settlement possible;
Acquisition means for acquiring information on a failure that has occurred in the settlement apparatus;
Prohibiting transmission of data relating to the transaction to the settlement apparatus in which the failure has occurred, when the acquisition means acquires information relating to the failure;
Display means for displaying at least one of the registered number of registered goods and the total amount of money and a key for displaying detailed information of the information on the fault on a screen on which the goods can be registered ;
A commodity registration apparatus comprising: When the key for displaying the detailed information of the information on the fault is pressed, the number of bills or coins stored in the automatic change machine of the settlement apparatus together with the information on the fault or the information on the fault The merchandise registration apparatus according to claim 1, wherein the information to be displayed is displayed in association with the connected settlement apparatus.   The merchandise registration apparatus according to claim 1 or 2, wherein the information on the failure is information on a denomination of excess or deficiency in the connected settlement apparatus. A clerk registers a product purchased by a customer, and transmits data on a transaction of the registered product to any one of a plurality of settlement devices so that the customer can make a settlement himself, and the data on the transaction is transmitted to the settlement device On a computer as a commodity registration device provided with a transmission key for transmission so as to enable settlement
An acquisition step of acquiring information on a failure that has occurred in the settlement apparatus;
A prohibition step of prohibiting transmission of data concerning the transaction to the settlement apparatus in which the failure has occurred, when the acquisition step acquires information concerning the failure;
Displaying at least one of the registered number of registered products and the total amount of money and a key for displaying detailed information of the information related to the failure on a screen on which the product can be registered ;
A program to run a program.

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