JP7277556B2 - Merchandise sales data processor, server, and display control program - Google Patents

Description

The embodiments of the present invention relate to a merchandise sales data processing device, a server, and a display control program.

2. Description of the Related Art Merchandise sales data processing devices called POS (Point of Sales) terminals are widely used in store accounting systems (checkout systems) used in supermarkets and the like. The merchandise sales data processing device executes registration of merchandise to be purchased and settlement processing for the registered merchandise according to the operation of the employee 2 (clerk).

Also, in recent years, registration devices (merchandise sales data processing devices) that execute registration processing mainly through employee operations and accounting devices that execute settlement processing through customer operations based on transaction information generated by the registration processing have become available. A semi-self-service checkout system is used. Semi-self-type checkout systems require an employee who operates the registration device to manage the checkout device used for payment processing and to serve customers using the checkout device. For this reason, the conventional system has a function of sending information indicating the operation status of the customer's accounting device, such as processing or completion of use, to the registration device and displaying it on the accounting device to notify the employee. It is

In the conventional system, when a state to be notified to the employee occurs in the accounting device, it is notified to the registration device, and the state of the accounting device is displayed on the accounting device each time. Therefore, it has been difficult to grasp the status other than the predetermined operation status such as being notified of processing/completion of use. In other words, it has been difficult to intuitively and easily grasp which processing stage has been completed in the overall processing processed by the customer with the accounting device. In addition, for example, when a customer is in the process of accounting processing for a long time, the employee cannot easily grasp how much time has passed, and it is difficult to determine whether or not the customer should respond to the customer. I had no choice but to make an intuitive judgment.

JP 2015-143955 A

The problem to be solved by the present invention is to provide a product sales data processing device, a server, and a display control program that can easily grasp the state of a checkout device.

According to an embodiment, a product sales data processing device has a receiving section, a display section, and a changing section. The receiving unit receives data representing the current processing status in a plurality of processing stages from each of the first accounting device and the second accounting device connected through the network . The display unit displays status images representing the current processing status of the plurality of processing stages corresponding to each of the first checkout device and the second checkout device . The changing unit changes the display form of the images of the processing stages up to the current processing status in the state image based on the data received by the receiving unit.

FIG. 2 is a plan view showing the arrangement of a registration device and a plurality of checkout devices in the semi-self-type checkout system of the present embodiment; 1 is a perspective view showing an example of the appearance of a registration device according to the embodiment; FIG. FIG. 4 is a diagram showing an example of a combination keyboard according to the embodiment; FIG. 2 is a block diagram showing the configuration of a registration device and accounting device according to the embodiment; FIG. 4 is a diagram showing an example of a state transition image displayed on the touch panel according to the embodiment; 4 is a flowchart for explaining processing for displaying a state transition image of a registration device according to the embodiment; 4 is a flowchart for explaining processing for displaying a state transition image of a registration device according to the embodiment; 4 is a flowchart for explaining processing for displaying a state transition image of a registration device according to the embodiment; 4 is a flowchart for explaining processing of the checkout device according to the embodiment; The figure which shows an example of the display form of the state image in this embodiment.

Hereinafter, this embodiment will be described with reference to the drawings. The checkout system according to this embodiment is installed, for example, in a store such as a supermarket. In the following description, it is assumed that a semi-self checkout system is used. The semi-self-type checkout system consists of a registration device (merchandise sales data processing device) that performs registration processing mainly through employee operations, and a payment processing that is operated by customers based on the transaction information generated by the registration processing. and an executing accounting device.

FIG. 1 is a plan view showing the arrangement of a registration device 10 (10A, 10B) and a plurality of checkout devices 12 (12A1, 12A2, 12B1, 12B2) in a semi-self type checkout system of this embodiment. The checkout system shown in FIG. 1 is provided with two registration devices 10A and 10B. Two checkout devices 12A1 and 12A2 are provided near the registration device 10A for executing settlement processing based on transaction information generated by the registration device 10A. Two checkout devices 12B1 and 12B2 are provided in the vicinity of the registration device 10B for executing settlement processing based on the transaction information generated in the same manner.

The registration device 10A inputs the product code of the product that the shopper 4 (4A-1) intends to purchase, and generates transaction information to be used for settlement processing in the checkout device 12 based on the product code. The registration device 10A generates transaction information for each transaction. The transaction information includes information about at least one product and an amount to be settled (total transaction amount). The registration device 10A is operated by an employee 2-1 called a checker who performs the product registration operation. The registration device 10A also has a function of performing settlement processing similar to that of the checkout device 12 by operating a checker based on the transaction information.

Accounting devices 12A1 and 12A2 receive the transaction information generated by registration device 10A and perform settlement processing based on this transaction information. The checkout devices 12A1, 12A2 are operated by shoppers 4 (4A-2, 4A-3). FIG. 1 shows an example in which two accounting devices 12A1 and 12A2 are arranged. Three or more checkout devices 12 may be provided.

Similar to the registration device 10A, the registration device 10B registers the merchandise that the shopper 4 (4B-1) intends to purchase and generates transaction information. The registration device 10B is operated by an employee 2-2 (checker). The registration device 10B also has a function of performing settlement processing similar to that of the checkout device 12 by operating a checker based on the transaction information.

Accounting devices 12B1 and 12B2 receive the transaction information generated by registration device 10B and perform settlement processing based on this transaction information. The checkout devices 12B1 and 12B2 are operated by shoppers 4 (4B-2 and 4B-3).

Note that the number of registration devices 10 in the checkout system of this embodiment is not limited. Transaction information generated by the registration device 10 is basically processed by the accounting device 12 installed near the registration device 10 that generated the transaction information. Settlement processing may be executed at the checkout device 12 . For example, the transaction information generated by the registration device 10A may be processed by the accounting device 12B or the accounting device 12B.

FIG. 2 is a perspective view showing an example of the appearance of the registration device 10 (10A, 10B) in this embodiment.
As shown in FIG. 2, the registration device 10 is provided with a change dispenser 11e, a touch panel 11h, a combination keyboard 11j (keyboard 11ja, touch panel 11jb), a printer 11k, a card reader/writer 11m, and a display 11n.

The registration device 10 is configured such that a touch panel 11h, a combination keyboard 11j, a printer 11k, and a display 11n can be attached to and detached from a prescribed housing. Therefore, the registration device 10 can individually select and mount the touch panel 11h, the combination keyboard 11j, the printer 11k, and the display 11n suitable for use in the store.

For example, as shown in FIGS. 2 and 3, the combination keyboard 11j may be provided with a keyboard 11ja and a touch panel 11jb, or may be a keyboard with more keys instead of the touch panel 11jb. there is something Moreover, it is also possible to adopt a form in which input operations by the employee 2 are accepted only from the touch panel 11h without mounting the combination keyboard 11j. In this embodiment, it is assumed that a combination keyboard 11j provided with a keyboard 11ja and a touch panel 11jb shown in FIG. 3 is mounted.

Similarly, the display 11n, for example, is used as a customer side for providing information to the customer, and can be mounted by selecting one of a plurality of units with different screen sizes. Moreover, it is possible to implement a touch panel instead of the display 11n so that input operations by the customer can be accepted.

FIG. 4 is a block diagram showing the configuration of the registration device 10A and accounting device 12A1 in this embodiment. Note that the registration device 10B has the same configuration as the registration device 10, and detailed description thereof will be omitted. Also, the accounting devices 12A2, 12B1, and 12B2 have the same configuration as the accounting device 12A1, and detailed description thereof will be omitted.

The registration device 10A is implemented with the functions of a computer, and includes a processor (CPU (central processing unit), etc.) 11a, a ROM (read-only memory) 11b, a RAM (random-access memory) 11c, a storage unit 11d, and a change dispenser. 11e, communication unit 11f, scanner 11g, touch panel 11h, combination keyboard 11j (keyboard 11ja, touch panel 11jb), printer 11k, card reader/writer 11m, and display 11n.

The processor 11a is a circuit for controlling each part to realize various operations as the registration device 10 based on the operating system, middleware, and application programs stored in the ROM 11b and RAM 11c.

The ROM 11b and the RAM 11c record various programs executed by the processor 11a and data referred to when the processor 11a performs various processes. For example, the RAM 11c records a registered product table in which information on products to be purchased by customers is registered when processing for registering product information is executed.

The program executed by the processor 11a includes a process of inputting product information (such as a product code) through the scanner 11g, and a process of generating transaction information used for payment processing according to product information registered in the registered product table. , and a control program for executing settlement processing based on transaction information. Further, the programs executed by the processor 11a include a display control program for displaying a screen showing the processing status of payment processing executed in the accounting device 12. FIG. By executing the display control program, the processor 11a receives from the checkout device 12 data representing the current processing status in a plurality of processing stages included in the settlement process, and a state image (state image) representing the plurality of processing stages. a display unit that displays a transition image); a change unit that changes the display form of the range of processing stages according to the current processing status in the state image based on data received by the reception unit; At least one of balance data indicating the remaining amount of at least one of banknotes and coins accommodated in the change dispenser and remaining amount data indicating the remaining amount of paper accommodated in the printer provided in the accounting device 12 is shown. Each function of the state data receiving unit that receives state data is realized.

The storage unit 11d stores data used when the processor 11a performs various processes or data generated by the processes of the processor 11a. As the storage unit 11d, for example, an EEPROM (registered trademark) (electric erasable programmable read-only memory), HDD (hard disk drive), or SSD (solid state drive) can be used.

The change machine 11e is a device for automatically depositing and withdrawing cash in conjunction with settlement processing and the like by the processor 11a. and discharge (withdraw) banknotes.
The communication unit 11f communicates with another registration device 10B, a plurality of checkout devices 12, and the server 13 via the LAN 14, for example.

The scanner 11g reads product information by optical scanning, for example, and inputs a product code unique to the product. The scanner 11g may be a fixed or handy two-dimensional code scanner, or may be of a type that uses image recognition technology to identify products from photographed images of the products. Also, the scanner 11g may be provided with only one type, or may be provided with a plurality of types.

The touch panel 11h is a device for input operation by an employee, and includes a display device and a touch sensor. A display device displays arbitrary screens, such as a GUI (Graphical User Interface) screen. For example, the display device is used to input a list of transaction information (product name, price, etc.) and a registration screen (product list screen) including a subtotal amount, etc., various menus, and commands related to products registered as purchase targets. button, etc. A known device such as a color LCD (Liquid Crystal Display) can be used as the display device. The touch sensor is arranged over the display surface of the display device. The touch sensor detects the operator's touch position on the display surface of the display device and sends the position information to the processor 11a. A well-known device can be used as the touch sensor.

The combination keyboard 11j is a device for input operation by an employee, and includes, for example, a keyboard 11ja on which a plurality of keys individually assigned with specific functions are arranged, and a touch panel 11jb. The touch panel 11jb is configured similarly to the touch panel 11h, for example. The touch panel 11jb displays supplementary information that does not always need to be displayed, information that should be shared by the employees 2 in the store (bargain sale information, a message from the store manager, etc.), and the like. Further, the touch panel 11jb can always display a screen that is not directly related to the check work executed by operating the touch panel 11h. For this reason, the touch panel 11jb displays, for example, a state image (state transition image) that displays the processing status of the accounting device 12, so that the employee 2 can understand the plurality of processing steps executed by the accounting device 12. You can keep track of your progress.

The printer 11k is, for example, a thermal printer or a dot impact printer, and prints various character strings, images, code patterns (barcodes, two-dimensional codes, etc.) on receipt paper to print product names, unit prices, Issue a transaction receipt or the like on which transaction details such as the total amount are printed.

The card reader/writer 11m reads data recorded on the card and writes data to the card. Cards include not only payment cards such as credit cards, debit cards, electronic money cards, and prepaid cards, but also various cards for recording information related to payment processing, such as membership cards and point cards. The card reader/writer 11m may be a magnetic, contact, or non-contact device, and may include multiple types of devices.

The display 11n is, for example, a device used as a customer side for providing information to customers, and can use a well-known device such as a color LCD.

The accounting device 12A1 is equipped with computer functions, and includes a processor (CPU, etc.) 12a, a ROM (read-only memory) 12b, a RAM (random-access memory) 12c, a storage unit 12d, a change dispenser 12e, and a communication unit 12j. , scanner 12f, touch panel 12g, printer 12h, and card reader/writer 12i. It should be noted that each unit provided in accounting device 12A1 functions in the same manner as each unit having the same name as registration device 10A, and detailed description thereof will be omitted.

The processor 12a executes settlement processing based on the transaction information generated by the registration processing of the registration device 10A based on the settlement processing program stored in the ROM 12b or RAM 12c. In the payment processing, data representing the current processing status in multiple processing stages is transmitted to the registration device 10A. In addition, the processor 12a provides at least one of balance data indicating the remaining amount of at least one of bills and coins accommodated in the change dispenser 12e and remaining amount data indicating the remaining amount of receipt paper accommodated in the printer 12h. to the accounting device 12A1.

The change machine 12e is provided with a function of detecting the balance of stored banknotes and coins. The change machine 12e is provided with, for example, a bill storage section and a coin storage section. The banknote storage unit is equipped with banknote storage boxes for each denomination. A storage sensor detects banknotes stored in or issued from each banknote storage box, and the number of banknotes stored in each banknote storage box for each denomination is counted. Count. The coin storage unit includes coin storages by denomination, detects coins stored in each coin storage by a storage sensor, and counts the number of coins stored in the coin storages by denomination.

The change dispenser 12e transmits, at a predetermined transmission timing, amount-in-hand data indicating the number of banknotes and coins stored in each of the banknote storage unit and the coin storage unit, counted in response to detection by the storage sensor, for each denomination. It can be sent to processor 12a.

In addition to banknotes and coins, amount-in-hand data indicating the amount-in-hand of wrapped coins (money rolls) stored in the coin-roll storage device of the change machine 12e may be transmitted. It is assumed that the amount-in-hand data of coin rolls indicates, for example, the amount-in-hand for each of a plurality of denominations.

The printer 12h stores, for example, roll-shaped receipt paper, and for each transaction, the required amount of receipt paper is pulled out, the details of the transaction are printed, and the paper is cut and discharged. The printer 12h is provided with a function of detecting the remaining amount of paper wrapped around the receipt paper. For example, the printer 12h is provided with a remaining amount sensor for detecting that the receipt paper has reached a predetermined remaining amount (near empty state), and the remaining amount data indicating the remaining amount detected by this remaining amount sensor is sent to the printer 12h. It can be sent to the processor 12a.

The server 13 is a store server that manages the entire checkout system. The server 13 is implemented with computer functions, and has, for example, a processor, ROM, RAM, storage unit, communication unit, display, keyboard, and printer. Similar to the registration device 10A, the processor of the server 13 can implement the functions of the reception unit, the display unit, the change unit, and the status data reception unit by executing the display control program. The server 13 can receive data representing the current processing status from the accounting device 12 via the LAN 14 and display a state image (state transition image) representing the processing status in the accounting device 12 based on this data.

Next, the operation of the registration device 10A (merchandise sales data processing device) in this embodiment will be described.
When the registration device 10A is activated in a mode for registering products to be purchased, the processor 11a starts control processing based on the control program stored in the ROM 11b or the storage unit 11d.

When the control process is started, the processor 11a clears the registration product table recorded in the RAM 11c and displays the registration screen on the touch panel 11h. The registration screen is for displaying the information of the products registered in the registered product table, and for allowing the employee 2 to check the implementation status of the registration process.

When the processor 11a causes the touch panel 11jb to constantly display the state transition image representing the processing status of the accounting devices 12A and 11B, the processor 11a performs state image display processing based on the display control program stored in the ROM 11b or the storage unit 11d. to start. When starting the state image display process, the processor 11a causes the touch panel 11jb to display a state transition image. If the touch panel 11jb does not display the state transition image at all times, the processor 11a may, if necessary, display supplementary information that does not always need to be displayed or information that should be shared by the employees 2 in the store (bargain sale information, etc.). message from the store manager, etc.). In this case, the employee 2 instructs the display of the state transition image by performing a predetermined operation on the registration device 10A when it is necessary to confirm the operation status of the checkout device 12, for example. The processor 11a executes a state image display process to display a state transition image on the touch panel 11jb in response to a predetermined operation by the employee 2. FIG.

FIG. 5 is a diagram showing an example of the state transition image SC displayed on the touch panel 11jb in this embodiment.
The state transition image SC shown in FIG. 5 includes a first state transition image SC1 representing the processing status of the accounting device 12A1 and a second state transition image SC2 representing the processing status of the accounting device 12A2.

Note that FIG. 5 shows an example in which the first state transition image SC1 and the second state transition image SC2 corresponding to a plurality of accounting devices 12A1 and 12A2 are displayed on one screen. The two-state transition image SC2 may be displayed on one screen. In this case, the processor 11a switches to a screen that individually displays the first state transition image SC1 and the second state transition image SC2, for example, according to a predetermined operation by the employee 2. FIG. Also, not only the state transition images corresponding to the accounting devices 12A1 and 12A2 arranged near the registration device 10A, but also the state transition images corresponding to the accounting devices 12B1 and 12B2 arranged near the other registration device 10B are displayed. It is also possible to Since the touch panel 11jb is provided independently of the touch panel 11h, the registration screen is not hidden by displaying the state transition image.

The first state transition image SC1 shown in FIG. 5 is a state image 41-1 for displaying the processing stage of the accounting device 12A1, and for displaying the balance of banknotes and coins stored in the change machine 12e of the accounting device 12A1. and a remaining amount display image 43-1 for displaying the remaining amount of receipt paper stored in the printer 12h of the checkout device 12A1.

The state image 41-1 indicates which stage the current processing status is among a plurality of processing stages executed by the accounting device 12A1, based on the data representing the current processing status received from the accounting device 12A1. Displayed by state transitions. In this embodiment, it is assumed that there are, for example, five stages of "standby", "operation start", "before closing", "change withdrawal", and "receipt" as a plurality of processing stages executed by the accounting device 12A1. FIG. 5 shows an example in which a plurality of processing stages are respectively displayed by graphics and characters within the graphics. In addition, as long as the employee 2 can easily grasp the state transition, it is also possible to use other display forms such as still images, moving images, and characters only. The processing stages of accounting device 12A1 are not limited to those described above.

The balance display image 42-1 and remaining amount display image 43-1 are displayed based on the status data indicating the status of the change dispenser 12e and the printer 12h received from the accounting device 12A1.
The balance display image 42-1 represents, for example, the number of banknotes and coins stored in the change dispenser 12e. Further, in the amount-in-hand display image 42-1, when the amount-in-hand is less than the preset number of coins, a near-empty display "N" 42N is added for each denomination. It should be noted that when the amount of money exceeds the preset number of sheets that can be accommodated (or exceeds the preset number of sheets), the full display "F"("F" 42F shown in the second state transition image SC2) is displayed. is added to each denomination.

The remaining amount display image 43-1 represents the remaining amount of receipt paper stored in the printer 12h. In this embodiment, for example, "Normal" indicates that the remaining amount is sufficient, "Near End" indicates that the remaining amount is less than a preset value, and "No Remaining" indicates that the receipt paper has run out. .

The second state transition image SC2 shown in FIG. 5 displays a state image 41-2 for displaying the processing stage of the accounting device 12A2, and the balance of banknotes and coins stored in the change machine of the accounting device 12A2. and a remaining amount display image 43-2 for displaying the remaining amount of receipt paper stored in the printer of the accounting device 12A2. The second state transition image SC2 is displayed in the same manner as the first state transition image SC1, and detailed description thereof is omitted.

FIG. 6 is a flowchart for explaining the processing for displaying the state transition image SC (amount display image, remaining amount display image) of the registration device 10A in this embodiment. Here, the display of the balance display image 42-1 and remaining amount display image 43-1 of the first state transition image SC1 corresponding to the accounting device 12A1 will be described as an example. Note that the second state transition image SC2 (amount display image 42-2 and remaining amount display image 43-2) corresponding to the accounting device 12A2 is also subjected to the same processing, and description thereof will be omitted.
When it is time to receive the balance data of the change dispenser 12e from the accounting device 12A1 (Act1, Yes), the processor 11a receives the balance data of the change dispenser 12e transmitted from the accounting device 12A1. The amount-in-hand data includes data indicating the amount-in-hand of a plurality of banknotes and coins of different denominations stored in the change dispenser 12e. As for the reception timing, for example, the registration device 10A may request the accounting device 12A1 to transmit the balance data of the change dispenser 12e at predetermined time intervals, or the processor 12a of the accounting device 12A1 may The balance data may be obtained from the change dispenser 12e at predetermined time intervals and transmitted to the registration device 10A. Further, when there is a preset change (decrease) in the balance (banknotes, money) in the change dispenser 12e, the accounting device 12A1 acquires the balance data from the change dispenser 12e and transmits the data to the registration device 10A. You can make it work.

When the processor 11a receives the balance data of the change dispenser 12e from the accounting device 12A1 (Act 2), the processor 11a updates the display contents of the balance display image 42-1 of the state transition image SC displayed on the touch panel 11jb (Act 3). .

Here, if it is determined that a warning display is necessary based on the balance data (near empty or full), the processor 11a displays a warning (near empty display "N" or full display " F”). For example, in the example shown in FIG. 5, since 100-yen coins are in a near-empty state, "N" 42N is added to the display of the number of 100-yen coins "18". When the warning is displayed, the employee 2 can easily recognize it by changing the background color to a color representing the warning, or by using a display form different from usual.

On the other hand, when it is time to receive the remaining amount data of the printer 12k from the accounting device 12A1 (Act 6, Yes), the processor 11a receives the remaining amount data of the printer 12k transmitted from the accounting device 12A1. The remaining amount data indicates the remaining amount of receipt paper stored in the printer 12k. , or "no remaining amount" indicating that the receipt paper has run out. As for the reception timing, for example, the registration device 10A may issue a request to the checkout device 12A1 to transmit the remaining amount data of the printer 12k at predetermined time intervals, or the processor 12a of the checkout device 12A1 may send a request to the printer 12A1. 12k, the remaining amount data may be acquired at predetermined time intervals and transmitted to the registration device 10A. Further, when there is a preset change (decrease) in the remaining amount in the printer 12k, the accounting device 12A1 may acquire remaining amount data from the printer 12k and transmit it to the registration device 10A.

Note that if the accounting device 12A1 requires notification (warning) to the employee 2 only when the receipt paper of the printer 12k is "near end" or "no remaining amount", the receipt paper in the printer 12k is " Remaining amount data may be received at the timing when the state of "near end" or "no remaining amount" is reached.

When the processor 11a receives the remaining amount data of the printer 12k from the accounting device 12A1 (Act 7), the processor 11a determines whether the remaining amount data indicates a state requiring a "near end" or "no remaining amount" warning display. Here, if it is determined that a warning display is necessary based on the remaining amount data (Act 8, Yes), the processor 11a changes the display of the remaining amount display image 43-1 to the "near end" indicated by the remaining amount data. Or change it to "no remaining amount". When the warning is displayed, the employee 2 can easily recognize it by changing the background color to a color representing the warning, or by using a display form different from usual.

The timing (Act 1) for receiving the balance data of the change machine 12e from the accounting device 12A1 and the timing (Act 6) for receiving the remaining amount data of the printer 12k may be the same or different. can be

Also, in the above description, the state transition image is displayed on the touch panel 11jb, but it may be displayed on the touch panel 11h. For example, when the registration process is not executed, or when the work using the screen displayed on the touch panel 11h is not performed, the state transition image is displayed on the touch panel according to the instruction by the input operation of the employee 2. Displayed at 11h.

In this way, in the balance display image 42-1 and remaining amount display image 43-1 of the state transition image SC (first state transition image SC1), the banknotes and coins stored in the change machine 12e of the accounting device 12A1 are displayed. The balance and the remaining amount of receipt paper stored in the printer 12k can be displayed. Accordingly, the employee 2 can simultaneously grasp the states of the change dispenser 12e and the printer 12k from the first state transition image SC1. Therefore, it is not necessary to individually deal with the situations that occur individually in the change dispenser 12e and the printer 12k, and the replenishment work for the change dispenser 12e and the printer 12k is efficiently executed. It becomes possible to Similarly, in the balance display image 42-2 and the remaining amount display image 43-2 of the second state transition image SC2, the balance of banknotes and coins stored in the change machine of the accounting device 12A2 and the amount of coins stored in the printer are shown. The remaining amount of receipt paper can be displayed. Therefore, it is possible to collectively grasp the inventory amount and the remaining amount of receipt paper in a plurality of checkout devices 12A1 and 12A2, and to improve the efficiency of the replenishment work.

7 and 8 are flowcharts for explaining the processing for displaying the state transition image SC (state image) of the registration device 10A in this embodiment. Here, the display of the state image 41-1 of the first state transition image SC1 corresponding to the checkout device 12A1 will be described as an example. FIG. 9 is a flow chart for explaining the processing of the accounting device 12A1 in this embodiment. FIG. 10 is a diagram showing an example of the display form of the state image 41-1 in this embodiment. Note that the second state transition image SC2 (state image 41-2) corresponding to the accounting device 12A2 is also subjected to the same processing, and the description thereof is omitted.

When it is detected that the product code attached to the product has been read by the scanner 11g by the operation of the employee 2, the processor 11a registers (updates) the product information corresponding to the product code in the registered product table. In addition, the processor 11a updates the product information on the registration screen according to the contents of the updated registered product table. Thereafter, as described above, the processor 11a sequentially adds product information corresponding to the acquired product code to the registered product table each time the employee 2 performs an operation to read the product code with the scanner 11g. do.

After at least one product has been registered in this way, for example, when the processor 11a detects that the subtotal button has been operated (Act 21, Yes), the processor 11a adds the Generate transaction information for payment processing for registered products. The transaction information includes information such as a list of registered commodities and the total number and total price of purchased commodities. The processor 11a transmits the transaction information to, for example, the accounting device 12A1, which executes settlement processing based on the transaction information.

Also, the processor 11a starts measuring the "waiting" time from when the transaction information is transmitted until the operation is started in the checkout device 12A1 (Act 22). In addition, the processor 11a changes the display form of the figure corresponding to the "standby" processing stage of the state image 41-1 (Act 23). That is, the display is made to indicate that the processing stage in accounting device 12A1 is in the "standby" state. Note that the display form is changed to a form different from usual, such as changing to a specific color display.

FIG. 10A shows a state in which the graphic ST1 corresponding to the "standby" processing stage of the state image 41-1 is changed to a graphic ST1B representing that the "standby" processing stage has been reached. there is Graphic ST1B has a display form different from graphics ST2, ST3, ST4, and ST5 corresponding to the other processing stages of "operation start," "before closing," "change withdrawal," and "receipt," respectively. Therefore, by referring to the display of the status image 41-1, it can be understood that the processing stage of the accounting device 12A1 is "standby".

On the other hand, when the processor 12a of the checkout device 12A1 receives the transaction information from the registration device 10A, it causes the touch panel 12g to display a standby screen for accepting the operation of the shopper 4 (Act 41). The standby screen is a screen provided with a selection button for selecting a payment method (cash, credit).

The processor 11a of the registration device 10A measures the time until the operation by the shopper 4 is started (the operation start notification is received) in the checkout device 12A1 (Acts 22-26). During this time, the processor 11a determines whether the measured time has passed the preset "standby" time (Act 24).

If it is determined that the "waiting" time has passed (Act24, Yes), the processor 11a displays a warning indicating that the "waiting" time has passed in the state image 41-1. Here, for example, it is assumed that two times are set in advance as "standby" times.

The first "standby" time is, for example, the period from when the checkout device 12A1 becomes operable for settlement processing (reception of transaction information) to when the shopper 4 actually starts the operation. Estimated time is set. That is, an assumed time (for example, 20 seconds) for starting the operation is set for the normal shopper 4 . Thereby, when the operation is not started even after the first "standby" time has passed, the employee 2 can judge that it is necessary to deal with the shopper 4 due to the occurrence of trouble or the like.

A time shorter than the first "waiting" time is set as the second "waiting" time. That is, the start time (for example, 10 seconds) of the display that notifies the employee 2 that the first "standby" time is approaching is set.

When the processor 11a determines that the second "waiting" time has elapsed (Act 24, Yes), the processor 11a displays a warning display with a number indicating the time until the first "waiting" time is reached. (Act 25).

FIG. 10B shows a diagram ST1T displaying the remaining time (8 seconds) until the first "standby" time is reached in the diagram ST1 corresponding to the "standby" processing stage of the state image 41-1. An example is shown. The processor 11a changes the number indicating the remaining time displayed in the graphic ST1T as time passes. Therefore, the employee 2 can immediately understand that the shopper 4 has not made an operation by changing the display of the graphic ST1 shown in FIG. 10A to the graphic ST1T in the state image 41-1. It is possible to continuously recognize the remaining time until the assumed time to start the operation under normal conditions. Therefore, the employee 2 can pay attention to the shopper 4 who cannot start the operation, and prepare to deal with the shopper 4 .

Further, when the processor 11a determines that the first "waiting" time has passed (Act 24, Yes), the processor 11a displays a warning display in the form of a graphical warning indicating that the first "waiting" time has been reached. ST1 is changed (Act25). For example, since there is a possibility that the shopper 4 cannot start the operation due to the occurrence of trouble, etc., in order to prompt the shopper 4 to respond immediately, the figure ST1 is displayed blinking in red, and the employee 2 is changed to a display form that can be recognized. This allows the employee 2 to serve the shopper 4 immediately.

On the other hand, when the processor 12a of the checkout device 12A1 detects an operation by the shopper 4 to select a payment method on the standby screen (Act 42, Yes), it transmits an operation start notification to the registration device 10A (Act 43). When the processor 11a of the registration device 10A receives the operation start notification from the accounting device 12A1 (Act 26, Yes), it changes the display form of the figure ST2 corresponding to the processing stage of "operation start" of the state image 41-1, A display is made to indicate that the processing stage in accounting device 12A1 is in the state of "operation start" (Act 27). Note that if the warning display for the graphic ST1 is displayed, it is changed to a display form indicating that the normal processing stage has been reached, as is the case with the graphic ST2.

In addition, the processor 11a starts measuring the "before closing" time from the start of the operation to the closing operation in the accounting device 12A1 (Act28). Furthermore, the processor 11a changes the display form of the figure ST3 corresponding to the "before closing" processing stage of the state image 41-1 to indicate that the processing stage in the accounting device 12A1 is in the "before closing" state. (Act 29).

FIG. 10(C) shows a state in which the display form up to the figure ST3 corresponding to the "before closing" processing stage of the state image 41-1 is changed. As shown in FIG. 10(C), the state image 41-1 is changed to a display form indicating that each processing stage "standby", "operation start", and "before closing" has been reached up to the processing stage "before closing". Figures ST1B, ST2B, and ST3B are displayed.

While the processor 11a of the registration device 10A is measuring the time from when the operation by the shopper 4 is started to when the closing operation is performed on the checkout device 12A1, the measured time is set in advance as "before closing". ” It is determined whether the time has passed (Act 30).

When it is determined that the "standby" time has passed (Act 30, Yes), the processor 11a displays a warning indicating that the "before closing" time has passed in the state image 41-1. Here, for example, it is assumed that two times are set in advance as the "before closing" time similarly to the "standby" time.

As the first "before closing" time, for example, it is assumed that the accounting device 12A1 becomes ready for operation for payment processing (reception of transaction information) until closing operation (completion of payment operation) is performed. Time is set. In other words, an estimated time (for example, 40 seconds) in which the closing operation is completed for a normal shopper 4 is set. As a result, if the closing operation is not completed even after the first "before closing" time has elapsed, the employee 2 can determine that it is necessary to deal with the customer 4 due to trouble. do.

A time shorter than the first "before closing" time is set as the second "before closing" time. That is, the start time (for example, 30 seconds) of the display that notifies the employee 2 that the first "before closing" time is approaching is set.

When the processor 11a determines that the second "before closing" time has elapsed (Act 30, Yes), it displays a number indicating the time until the first "before closing" time is reached as a warning display. The display mode is changed (Act 31).

FIG. 10D is a diagram showing the remaining time (25 seconds) until reaching the first "before closing" time in the diagram ST3B corresponding to the "before closing" processing stage of the state image 41-1. An example of ST3T is shown. The processor 11a changes the number indicating the remaining time displayed in the graphic ST3T as time passes. Therefore, the employee 2 understands that the shopper 4 has not completed the closing operation by changing the display of the graphic ST3B shown in FIG. 10C to the graphic ST3T in the state image 41-1. It is possible to continuously recognize the remaining time until the estimated time to complete the tightening operation under normal circumstances. Therefore, the employee 2 can pay attention to the shopper 4 who cannot complete the closing operation (including, for example, the deposit operation, the credit card insertion operation, etc.) and prepare to respond to the shopper 4.

Further, when the processor 11a determines that the first "before closing" time has elapsed (Act 30, Yes), the processor 11a displays a form of warning display indicating that the first "before closing" time has been reached. (Act 31). For example, since there is a possibility that the shopper 4 cannot complete the closing operation because he does not know how to close the closing operation, the figure ST3 is flashed in red in order to prompt the shopper 4 to take immediate action. Then, the display form is specially changed so that the employee 2 can recognize it. This allows the employee 2 to serve the shopper 4 immediately.

On the other hand, when the processor 12a of the accounting device 12A1 detects that the necessary operations for payment processing (deposit, credit card insertion) have been performed (Act 44) and that the closing operation has been performed (Act 45, Yes), the registration device 10A A closing notice is sent to the client (Act 46). When the processor 11a of the registration device 10A receives the closing notice from the accounting device 12A1 (Act 32, Yes), it changes the display form of the figure ST4 corresponding to the processing stage of "change withdrawal" in the state image 41-1, A display is made to indicate that the processing stage in accounting device 12A1 is in the state of "change withdrawal" (Act 33). Note that if the warning display for the graphic ST3 is displayed, the display mode is changed to indicate that the normal processing stage has been reached, as is the case with the graphic ST4.

The processor 12a of the accounting device 12A1 transmits a change withdrawal notice to the registration device 10A when the change has been withdrawn, or when there is no change and the payment is made by credit card (Act 47, Yes). Act 48). When the processor 11a of the registration device 10A receives the change payment notification from the accounting device 12A1 (Act 34, Yes), it changes the display form of the graphic ST5 corresponding to the processing stage of "receipt" in the state image 41-1, A display is made to indicate that the processing stage in the checkout device 12A1 has reached the issue of a "receipt" (Act 35).

FIG. 10E shows a state in which the display form up to the figure ST5 corresponding to the processing stage of "receipt" in the state image 41-1 is changed. As shown in FIG. 10(E), in the state image 41-1, figures ST1B to ST5B are displayed in a changed display form indicating that all the processing stages up to the processing stage "receipt" have been reached.

After completing the withdrawal of change, the processor 12a of the accounting device 12A1 executes a receipt issuing process for issuing a receipt using the printer 12h (Act 49). to send a receipt issue notification (Act 51). When the processor 11a of the registration device 10A receives the receipt issuance notification from the accounting device 12A1 (Act 36, Yes), it clears the display of the state image 41-1 and restores the initial state (Act 37). In other words, the display mode is changed to indicate that the payment processing at the checkout device 12A1 has been completed.

In this manner, the registration device 10A according to the present embodiment divides the entire process executed by the checkout device 12A1 into a plurality of stages, displays them as the state image 41-1 of the first state transition image SC1, and displays the state of progress. The display of the corresponding processing stage can be changed accordingly. That is, the state image 41-1 displays the processing stage reached by the state transition according to the transition of the processing in the accounting device 12A1, so that the current processing stage in the overall processing can be intuitively and easily grasped. can.

In the above description, the case where the processing is executed in the registration device 10A is explained, but the same processing can be executed in the registration device 10B or the server 13. FIG.

While several embodiments of the invention have been described, these embodiments have been presented by way of example and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and modifications can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the scope of the invention described in the claims and equivalents thereof.

Further, the processing described in the above-described embodiments can be performed by using a recording medium such as a magnetic disk (flexible disk, hard disk, etc.), an optical disk (CD-ROM, DVD, etc.), a semiconductor memory, etc. as a program that can be executed by a computer. can be written to and provided to various devices. Moreover, it is also possible to transmit it by a communication medium and provide it to various devices. The computer reads a program recorded on a recording medium or receives the program via a communication medium, and executes the above-described processes by being controlled by the program.

10 (10A, 10B)... registration device, 12 (12A1, 12A2, 12B1, 12B2)... accounting device, 13... server, 11a, 12a... processor, 11j... combination keyboard, 11ja... keyboard, 11jb... touch panel, SC... status Transition image 41-1 State image 42-1 Amount display image 43-1 Remaining amount display image.

Claims (8)

Representing the current processing status in a plurality of processing stages included in the settlement processing executed by each of the first accounting device and the second accounting device connected through the network, respectively a receiver for receiving data;
a display unit for displaying state images corresponding to each of the first checkout device and the second checkout device, the state images representing images in each of the plurality of processing stages;
a changing unit for changing the display form of the images in each of the plurality of processing steps in the state image up to a processing step corresponding to the current processing status, based on the data received by the receiving unit. Merchandise sales data processor. 2. The merchandise sales data processing apparatus according to claim 1, wherein said display unit displays a first state image corresponding to said first checkout device and a second state image corresponding to said second checkout device on one screen. 3. The display unit switches between a first state image corresponding to the first accounting device and a second state image corresponding to the second accounting device and displays the state image on the screen by receiving an input by a predetermined operation. 1. The product sales data processing device according to 1. The display unit includes a first display unit and a second display unit, wherein the first display unit displays a registration screen including information about the product registered as a purchase target,
2. The product sales data processing apparatus according to claim 1, wherein said second display unit displays said state image. The display unit graphically displays the plurality of processing stages in the state image,
2. The merchandise sales data processing apparatus according to claim 1, wherein said changing unit changes the display form of graphics representing each processing stage up to a processing stage according to a current processing situation. balance data indicating the remaining amount of at least one of banknotes and coins accommodated in change dispensers provided in the first accounting device and the second accounting device; and data provided in the first accounting device and the second accounting device further comprising a state data receiving unit for receiving state data indicating at least one of remaining amount data indicating the remaining amount of paper accommodated in the printer,
2. The product sales data processing apparatus according to claim 1, wherein said display unit displays a screen according to said state data together with said state image. A server connected through a network to at least one registration device and a plurality of accounting devices,
Receiving from each of the first accounting device and the second accounting device data representing the current processing status in a plurality of processing stages included in the settlement processing executed by each of the first accounting device and the second accounting device Department and
a display unit for displaying state images corresponding to each of the first checkout device and the second checkout device, the state images representing images in each of the plurality of processing stages;
a changing unit for changing the display form of the images in each of the plurality of processing steps in the state image up to a processing step corresponding to the current processing status, based on the data received by the receiving unit. server. the computer,
Representing the current processing status in a plurality of processing stages included in the settlement processing executed by each of the first accounting device and the second accounting device connected through the network, respectively a receiver for receiving data;
a display unit for displaying state images corresponding to each of the first checkout device and the second checkout device, the state images representing images in each of the plurality of processing stages;
It functions as a changing unit that changes the display form of the image of each processing stage up to a processing stage according to the current processing status among the plurality of processing stages in the state image based on the data received by the receiving unit. display control program for

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