JP6713670B2 - Product registration device and program - Google Patents

Description

The present invention relates to a product registration device and a program.

2. Description of the Related Art Currently, there is a POS (Point Of Sales) system including a product registration device for registering products and a plurality of payment devices for adjusting registered products. In such a POS system, the product registration device and the settlement device are arranged at different positions. Then, the settlement device makes a settlement based on the transaction data transmitted from the registration device. Further, in the settlement device, coins and bills are deposited and withdrawn by an automatic change machine. Patent Document 1 describes an automatic change machine that can detect the denomination of change replenishment money and the excess and deficiency of the number of pieces.

JP 2001-148073 A

However, in a settlement device that deposits and withdraws coins and banknotes with an automatic change machine, if the number of coins and banknotes to be stored is less than a certain number, change may not be paid out. Further, such a settlement device may not be able to accept the bills or coins even if the customer tries to deposit money into the settlement device when a predetermined number of coins or bills are accommodated. Therefore, if the number of coins or banknotes to be stored is less than a certain number, until a shortage is deposited, if more than a certain number of coins or banknotes are stored, then a certain number of stored banknotes or coins are withdrawn. Until, the settlement at the settlement device is stopped. When the checkout is stopped, the customer cannot immediately start the checkout at the checkout device, and has to wait until the clerk performs the above work. Therefore, there is a problem that the customer cannot smoothly make a payment.

The present invention has been made in view of the above points, and an object thereof is to transmit transaction-related data to a settlement device that cannot perform settlement in a POS system in which a registration device and a settlement device are arranged at different positions. The object of the present invention is to provide a product registration device and a program that can prevent such a situation and allow the customer to make a payment smoothly.

(1) The present invention has been made in order to solve the above problems, so that a clerk can register a product purchased by a customer and the customer can settle the data on the transaction of the registered product. A commodity registration device for transmitting to any of a plurality of settlement devices, and a transmission key for transmitting data related to the transaction so that the settlement device can perform settlement, and information regarding a failure that has occurred in the settlement device. At least the acquisition means and the prohibition means for prohibiting the transmission of the transaction data to the settlement device in which the failure has occurred when the acquisition means acquires the information on the failure, And a display means for displaying a key for displaying detailed information of the information on the failure on a screen on which the product can be registered.

(2) Further, according to the present invention, in the above-mentioned product registration device, when a key for displaying detailed information of the information on the failure is pressed, the information on the failure or the settlement together with the information on the failure is performed. Information indicating the number of bills or coins accommodated in the automatic change machine of the device is displayed in association with the connected settlement device.

(3) Further, the present invention is characterized in that, in the above-mentioned commodity registration apparatus, the information regarding the failure is information regarding denominations which are excessive or insufficient in the connected settlement apparatus.

(4) Further, according to the present invention, a clerk registers a product purchased by a customer, and transmits data related to a transaction of the registered product to any one of a plurality of settlement devices so that the customer can settle the transaction by himself/herself. An acquisition step of acquiring information about a failure that has occurred in the settlement device to a computer as a product registration device that has a transmission key that transmits data related to the transaction so that the settlement device can settle the transaction. When the information about the failure is acquired, the prohibition step of prohibiting the transmission of the data related to the transaction to the settlement device in which the failure has occurred, at least one of the registered points and the total amount of the registered merchandise, and the information about the failure. A program for executing a display step of displaying a key for displaying detailed information on a screen in which the product can be registered.

ADVANTAGE OF THE INVENTION According to this invention, since the transmission of the data regarding a transaction to the troubled settlement apparatus is prohibited, the settlement apparatus which fails and cannot be settled is prevented from being selected as the settlement apparatus for settlement the transaction. be able to. That is, it is possible to prevent the data related to the transaction from being transmitted to the settlement device which cannot be settled, and the customer can perform the settlement smoothly.

It is a block diagram showing an example of composition of a POS system in an embodiment of the present invention. It is a block diagram showing the composition of the goods registration device in this embodiment. It is a block diagram which shows the structure of the settlement apparatus in this embodiment. It is the schematic which shows the data structure and data example of the threshold-value data file which RAM of the settlement device in this embodiment memorize|stores. It is the schematic which shows the data structure and data example of the change information file which RAM of the goods registration device in this embodiment memorize|stores. It is an image figure showing an example of a registration screen which a goods registration device in this embodiment displays. It is an image figure which shows an example of the excess/deficiency information screen which the goods registration device in this embodiment displays. It is a flow chart which shows a flow of excess and deficiency judgment processing in a settlement device in this embodiment. It is a flow chart which shows a flow of selection prohibition processing in a goods registration device in this embodiment.

Hereinafter, embodiments for carrying out the present invention will be described in detail with reference to the drawings.
FIG. 1 is a block diagram showing a configuration example of an embodiment of a POS system according to the present invention.
As shown in FIG. 1, in the present embodiment, the POS system 1 is configured to include a store controller 10, two product registration devices 20, and four settlement devices 30. The store controller 10, the two product registration devices 20, and the four settlement devices 30 are connected to each other by a wired or wireless LAN (Local Area Network) 11.

The configuration of the POS system 1 shown in FIG. 1 is an example, and the number of the product registration devices 20 and the settlement devices 30 can be further increased or decreased, for example. Further, the store controller 10 and the product registration device 20 or the settlement device 30 do not necessarily need to be connected via the LAN 11. In that case, data can be exchanged by using power line communication or the like that realizes high-speed communication by utilizing electric wiring. Further, the function of the store controller 10 may be included in the product registration device 20, and the store controller 10 may be omitted.

The store controller 10 is a computer that controls the POS system 1 and manages various information such as a product master. Further, the store controller 10 appropriately sends the latest product master to the product registration device 20 and each settlement device 30. Here, the product master is a file that stores product information such as product identification information, product name, and selling price of each product, and is appropriately updated.

The product registration device 20 performs a process of registering data of a product that the customer intends to purchase. Data registration is performed by, for example, reading a barcode attached to a product. Therefore, the merchandise registration device 20 is provided with, for example, a scanner that reads the bar code attached to the merchandise purchased by the customer by operating the store clerk.

Further, the merchandise registration device 20 selects the settlement device 30 for settlement of the transaction in which the product data is registered. Then, the merchandise registration device 20 transmits the data regarding the transaction to the selected settlement device 30. The data regarding a transaction is a transaction number for identifying a transaction, the total amount of all the products registered in the transaction, that is, the product code of the registered product. The product code is identification information that identifies a product. The customer of the transaction can operate the settlement device 30 to which the data related to the transaction is transmitted, and perform the settlement process by himself/herself. The settlement process is a process of paying and paying for the price of a product to be purchased by selectively using cash, electronic money, a credit card, or the like.

Further, when the product registration device 20 transmits the transaction data, the merchandise registration device 20 displays which settlement device 30 the transaction data has been transmitted so that the clerk or the customer can know. For example, when the message is displayed to the clerk, the clerk can verbally inform the customer. The display method in this case is arbitrary. For example, it can be performed by highlighting the transmitted settlement device 30 on a touch panel or the like installed in the product registration device 20 for a clerk.
Further, a guide indicating the settlement device 30 of the transmission destination may be displayed on the display unit of the product registration device 20 facing the customer. Further, a receipt for guiding the corresponding settlement device 30 (for example, a number tag receipt on which the number of the settlement device 30 is printed) may be issued and handed to the customer.

Further, the merchandise registration device 20 may print all purchase details of merchandise purchased by the customer. In this case, the customer can confirm the registered content using the merchandise registration device 20 by looking at the print result before operating the settlement device 30 to perform the settlement process.

Further, the commodity registration device 20 can change the settlement device 30 for settlement of transactions. The clerk manually selects the settlement device 30. For example, the clerk determines the status of the settlement device 30, and changes the settlement device 30 for settlement of transactions on the touch panel. Thereby, for example, when the customer is queued in the selected settlement device 30, or when a failure occurs in the automatic change machine of the settlement device 30, the settlement can be performed by the other settlement device 30. ..

On the other hand, the settlement device 30 is a device for the customer to operate by himself/herself to perform settlement processing, and includes an automatic change dispenser, a card reader (for example, for a credit card or a point card), an RF (Radio).
A payment device such as a Frequency reader (for electronic money, for example) is provided.

In addition, when the settlement device 30 receives the above-mentioned transaction data from the merchandise registration device 20, the settlement device 30 informs (that is, guides the customer) that the customer should come to the settlement device 30. An example of the notification is to display character information such as a predetermined number on the entire screen of the display unit of the settlement device 30. The character information such as the number is information that the product registration device 20 (or a clerk operating the product registration device 20) separately notifies the customer. For example, the customer may go to the settlement device 30 displaying his/her own number which has been provided. Further, as another example of the notification, there is a guidance by turning on a predetermined lamp included in the settlement device 30. For example, it lights up in a specific color, and the customer goes to the settlement device 30 of the specified color. It may also be blinking or the like. Further, as another notification example, the membership card No. may be displayed on the screen of the settlement device 30. The membership card number is read by the product registration device 20, for example. The customer will go to the settlement device 30 which notifies the member card No.

Further, the settlement device 30 enters a standby state after the notification. That is, the settlement device 30 is in a state of waiting for an instruction to start the settlement process or the like corresponding to the received data regarding the transaction after the notification. As an example of canceling the standby state, for example, when the customer touches the display screen of the settlement device 30 (or presses some button), the settlement process is automatically started.
Nothing is displayed on the screen until touched, or only the number is displayed as in the above notification example. Alternatively, the settlement device 30 may detect whether or not a customer approaches by using a human sensor and start the settlement process. Also in this case, the screen can be hidden or the number can be displayed until the detection. The settlement device 30 starts the settlement process when the human sensor detects the approach of a person. Alternatively, a camera can be used instead of the human sensor. For example, cameras may be installed in the settlement device 30 and the product registration device 20, and the settlement process may be started only when the same person approaches by face recognition.

The flow of the settlement process for the settlement device 30 in the standby state can be performed as follows, for example. (1) First, a payment method is selected. Either cash, credit card, electronic money or the like, or a combination thereof is selected according to the operation of the customer. (2) Next, payment is executed. The settlement is executed by inserting cash into a banknote or coin insertion/exit port of the settlement device 30, paying change, reading a card with a card reader, or the like. (3) Next, a receipt is issued using the printing unit of the settlement device 30. On the receipt, for example, a list of purchased products, the total purchase amount, the received amount, the fishing amount, etc. are printed. (4) Then, the settlement device 30 finishes the settlement process and becomes free.

The payment method in the settlement device 30 may be declared in the product registration device 20. In this case, the commodity registration device 20 sends the payment method information to the settlement device 30, and the settlement device 30 starts the process from the operation of (2).

Next, a configuration example of the product registration device 20 and the settlement device 30 of FIG. 1 will be described with reference to FIGS. 2 and 3. FIG. 2 is a block diagram showing the configuration of the product registration device 20.

As shown in FIG. 2, the product registration device 20 includes a CPU (Central Processing Unit) 201, a ROM (Read Only Memory) 202, a RAM (Random Access Memory) 203, a scanner unit 204, and a display unit (for a clerk). ) 205, a display unit (for customers) 205 a, an operation unit 206, a communication unit 207, and a buzzer 208. These can communicate with each other via a bus.

The ROM 202 is a read-only memory and stores a program in advance.
The CPU 201 is a central processing unit, and controls the operation of the product registration device 20 by reading and executing a program stored in the ROM 202. For example, the CPU (acquisition unit) 201 receives and acquires information regarding a failure that has occurred in the adjustment device 30 from the adjustment device 30 via the communication unit 207. The information regarding the failure in the present embodiment is deposit/withdrawal impossible information indicating that depositing or withdrawing a banknote or coin in the automatic change machine of the settlement device 30 is not possible. Further, when the CPU (prohibition means) 201 receives the information regarding the failure, it prohibits the transmission of the data regarding the transaction to the settlement device 30 in which the failure has occurred. Further, when the CPU (cancellation means) 201 receives a signal indicating that the failure has been resolved from the settlement apparatus 30 in which the failure has occurred, the CPU 201 releases the prohibition of transmission of data relating to the transaction to the settlement apparatus 30. In addition, the CPU (display means) 201 is information regarding the denominations of banknotes or coins that are excessive or deficient in the settlement device 30 in which a failure has occurred, and the number of bills or coins stored in the automatic change machine of each settlement device 30. And are displayed on the display unit (for clerk) 205.

The scanner unit 204 optically reads a bar code (product code) attached to a product.
The RAM 203 is a read/write memory at any time and stores various information. For example, the RAM 203 is a product master, a change information file indicating the number of bills and coins housed in the automatic change machine of each settlement device 30 for each denomination, and data related to transactions in which the device registers the product. A registration data file, a product registration device number of its own device, etc. are stored. The product registration device number is a number that identifies each product registration device 20. Further, for example, the RAM 203 may store a history of operation of operation buttons.

The display unit (for clerk) 205 and the display unit (for customer) 205a display various information. For example, the display unit (for clerk) 205 and the display unit (for customer) 205a display information (for example, product name, price, etc.) acquired from the product master. Further, the display unit (for clerk) 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the clerk. Further, the display unit (for clerk) 205 accepts an operation input for product information (product code etc.) set and registered in advance by operating an operation button (preset button) displayed in an area on the screen. ..

The operation unit 206 includes various operation buttons (subtotal key, current total key, numeral key, correction key, preset key, etc.) for operating the product registration device 20. For example, the operation unit 206 receives an operation input for product information (product code or the like) preset and registered in the preset key by operating the operation button (preset key).

The communication unit 207 communicates with other devices via the LAN 11.
The buzzer 208 generates a buzzer sound when the clerk needs to confirm the operation.

FIG. 3 is a block diagram showing the configuration of the settlement device 30. As shown in the figure, the settlement device 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printing unit 309. The payment unit 310, a sign pole 311, and a human detection sensor 312 are provided. These can communicate with each other via a bus.

The ROM 302 is a read-only memory that stores programs.
The CPU 301 is a central processing unit, and controls the operation of the settlement device 30 by reading and executing a program stored in the ROM 302.

The RAM 303 is an occasional read/write memory that stores various information. For example, the RAM 303 is a product master acquired from the store controller 10, a transaction data file that is data relating to transactions that the self-device pays, a threshold data file that indicates a threshold value of the number of banknotes and coins accommodated in the automatic change machine, The payment device number and so on are stored. The adjustment device number is a number that identifies each adjustment device 30.

The scanner unit 304 optically reads, for example, a bar code (membership code) attached to a membership card or the like.
The display unit 305 is a display having a touch panel on its surface, and displays various information on the screen according to the control from the CPU 301. Further, the display unit 305 stores the history of the operation buttons displayed on the screen (for example, the number of operations, the operation order, etc.) in the RAM 303 for each operation button.

The operation unit 306 includes various operation buttons (correction key, preset key, etc.) for operating the settlement device 30. For example, the operation unit 306 receives the correction of the operation input by operating the operation button (correction key).
The communication unit 307 communicates with other devices via the LAN 11. For example, the latest product master is acquired from the store controller 10 by connecting to the store controller 10.

When an error or the like occurs, the buzzer 308 generates a buzzer sound that notifies the error.
When the settlement process (that is, settlement of the purchase price of the product) is completed, the printing unit 309 prints and issues the settlement receipt that the customer brings back.

The settlement unit 310 includes an automatic change machine (change/billing machine), a credit card reader, an electronic money reader, and the like, and a control unit thereof, and uses the settlement unit 310 for cash, credit, and electronic money. Payment processing is performed with money. The settlement unit 310 executes settlement by cash using the change ticket machine, and outputs the result of the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 301 via the bus. The automatic change machine includes a bill insertion slot for inserting and ejecting bills, a coin insertion slot for inserting coins, and a change ejection port for ejecting change. Further, the payment unit 310 executes payment by credit, and outputs the result of executing the payment to the CPU 301 via the port and the bus. Further, the settlement unit 310 executes settlement using electronic money, and outputs the result of settlement performed to the CPU 301 via the bus.

The sign pole 311 has indicator lights of a plurality of colors, and by lighting or blinking these indicator lights, information indicating that the settlement device 30 is the selected device can be notified or operated. To inform you.
The person detection sensor 312 is a sensor that detects the presence of a person (customer) in a predetermined area in front of the settlement device 30.

Next, with reference to FIG. 4, the threshold data file stored in the settlement device 30 will be described. FIG. 4 is a schematic diagram showing a data structure and a data example of a threshold data file stored in the RAM 303 of the settlement device 30.
As shown in the figure, the threshold data file has items of near end and near full. The near end is a threshold for determining the shortage of bills or coins stored in the automatic change machine. Further, the near full is a threshold value for determining the excess of bills or coins stored in the automatic change machine. The threshold data file stores the near end and the near full number of sheets for each denomination of bills and coins.

Next, with reference to FIG. 5, a change information file stored in the product registration device 20 will be described. FIG. 5 is a schematic diagram showing a data structure and a data example of a change information file stored in the RAM 203 of the product registration device 20.
As illustrated, the change information file stores, for each denomination, the number of bills or coins stored in each automatic change machine of the adjustment device 30 corresponding to each adjustment device number.

Next, a screen displayed by the product registration device 20 will be described with reference to FIGS. 6 and 7.
FIG. 6 is an image diagram showing an example of a registration screen displayed by the product registration device 20.
The registration screen shown in this figure is a screen displayed when the product registration device 20 registers a product. In this example, an icon for selecting a product (vegetables in this example), information indicating the amount of money, the number of items, and the like, a settlement device key 501 for designating the settlement device 30, and an automatic change machine included in each settlement device 30. And an excess/deficiency information key 505 for displaying excess or deficiency (excess or insufficiency) of the bills or coins stored in. Hereinafter, for the sake of convenience of explanation, the settlement device key 501 corresponding to the settlement device 30 having the settlement device number “1” (hereinafter referred to as the first settlement device 30) will be referred to as a settlement device key 501a, and the settlement device key 501a will be described. The settlement device key 501 corresponding to the settlement device 30 having the number “2” (hereinafter, referred to as the second settlement device 30) is referred to as a settlement device key 501b, and the settlement device 30 having the settlement device number “3” ( Hereinafter, the settlement device key 501 corresponding to the third settlement device 30 will be referred to as a settlement device key 501c, and the settlement device 30 whose settlement device number is "4" (hereinafter, referred to as the fourth settlement device 30). The settlement device key 501 corresponding to () is referred to as a settlement device key 501d. The adjustment device key 501 displays the adjustment device number of the corresponding adjustment device 30. The store clerk selects (specifies) the settlement device 30 for settlement of the registered transaction by pressing any one of the settlement device keys 501. In addition, the settlement device key 501 also serves as a button for declaring that product registration has been completed. Therefore, when the settlement device key 501 is pressed, the product registration device 20 finishes the registration of the product in the transaction, and deals with the registered product in the settlement device 30 corresponding to the pressed settlement device key 501. Send information.

Further, on the registration screen, the settlement device key 501 corresponding to the settlement device 30 that cannot perform the settlement process due to a failure or the like (hereinafter referred to as the settlement device 30 that cannot be settled) is different from the other settlement device keys 501. It is displayed separately. For example, the merchandise registration device 20 displays the settlement device key 501 corresponding to the settlement device 30 that cannot be settled in a different color from the other settlement device keys 501. In the example shown in this figure, the product registration device 20 displays the settlement device key 501c corresponding to the third settlement device 30 that cannot be settled in gray. Further, on the registration screen, the settlement device key 501 corresponding to the settlement device 30 that cannot be settled cannot be selected (designated) (prohibition of selection). That is, on the registration screen, only the settlement devices 30 other than the settlement devices 30 that cannot be settled can be selected (designated).

Here, when the merchandise registration device 20 receives the deposit/withdrawal prohibition information from the settlement device 30, the commodity registration device 20 determines that the settlement device 30 of the transmission source is in a state where settlement is not possible. When the number of banknotes or coins accommodated in the automatic change machine becomes equal to or less than the near end corresponding to the denomination, the settlement device 30 determines that the denomination is insufficient, and the denomination is insufficient. Is sent to the product registration device 20. Further, the settlement device 30 determines that the denomination is excessive when the number of bills or coins accommodated in the automatic change machine is equal to or more than the near full corresponding to the denomination, and the denomination is excessive. The deposit/withdrawal prohibition information indicating is transmitted to the product registration device 20. For example, in the data example shown in FIGS. 4 and 5, the third settlement device 30 indicates that there is a shortage of 1-yen coins because the number of 1-yen coins “9” accommodated is less than or equal to “10” near-end. The deposit/withdrawal prohibition information is transmitted to all the product registration devices 20. The merchandise registration device 20 prohibits the selection (designation) of the third settlement device 30 on the registration screen based on the received unavailability information.

FIG. 7 is an image diagram showing an example of an excess/deficiency information screen displayed by the product registration device 20.
The excess/deficiency information screen shown in this figure is displayed when the excess/deficiency information key 505 is pressed in the registration screen shown in FIG. The excess/deficiency information screen is a screen that displays the excess/deficiency of bills or coins in the automatic change machine of each settlement device 30. On the excess/deficiency information screen, a display 701 for notifying excess or deficiency of banknotes or coins and a display 702 for notifying the number of banknotes or coins accommodated in each settlement device 30 for each denomination are displayed. In the example shown in the figure, the excess/deficiency information screen displays “701 Yen: Insufficiency” 701 indicating that the 1st yen coin is insufficient in the No. 3 adjustment device 30 and the No. 4 adjustment device 30. A display 702 of "1 yen: 80 coins" is displayed. By checking the excess/deficiency information screen, the clerk can confirm which denomination is excessive or insufficient in which settlement device 30. In this example, the clerk can know that the 1-yen coin is insufficient in the No. 3 adjustment device 30, so that the No. 1 adjustment device 30 stores the 1-yen coins from the No. 4 adjustment device 30, which stores a large amount of the 1-yen coin. It can be determined that it should be moved to the third settlement device 30.

The product registration device 20 displays the excess or deficiency of the bills or coins in each settlement device 30 on the excess or deficiency information screen based on the deposit/withdrawal impossible information received from the settlement device 30. Further, the commodity registration device 20 acquires, for each predetermined time, the number of banknotes or coins accommodated by the automatic change machine of each settlement device 30 from each settlement device 30 for each denomination. Then, the product registration device 20 displays the acquired number on the excess/deficiency information screen.

Next, the operation of the POS system in this embodiment will be described with reference to FIGS. 8 and 9. FIG. 8 is a flowchart showing a flow of excess/deficiency determination processing for determining excess or deficiency of bills or coins in the settlement device 30. The excess/deficiency determination process shown in this figure is executed at a predetermined timing, such as at predetermined time intervals or after the settlement process for one set of customers is completed.
First, the CPU 301 acquires, from the settlement unit 310, the number of bills and coins accommodated in the automatic change machine of the settlement unit 310 for each denomination (step S101).
Subsequently, the CPU 301 transmits the change information indicating the number of sheets acquired in step S101 to the product registration device 20 via the communication unit 307 (step S102). The change information includes the adjustment device number of its own device and the number of bills or coins of each denomination.

Next, the CPU 301 determines whether there is an excess or deficiency (excess or deficiency) in the bills or coins stored in the automatic change machine, based on the number of sheets acquired in step S101 and the threshold data file stored in the RAM 303. It is determined whether or not (step S103). Specifically, the CPU 301 compares the acquired number of coins with the near-end stored in the threshold value data file for each denomination, and determines that the denomination with the acquired number of coins equal to or less than the near-end is insufficient.
Further, the CPU 301 compares the acquired number of coins with the near-full stored in the threshold value data file for each denomination, and determines that the denominations in which the acquired number is the near-full or more are excessive. If there is no excess or deficiency in any of the banknotes and coins (step S103: No), the CPU 301 ends this excess/deficiency determination process.
On the other hand, when there is an excess or deficiency in any of the banknotes or coins (step S103: Yes), the CPU 301 transmits the deposit/withdrawal prohibition information to the product registration device 20 via the communication unit 307 (step S104). The deposit/withdrawal prohibition information includes the settlement device number of the own device, information indicating which denomination has excess or deficiency, and the number of accommodated denominations.
Then, the CPU 301 stops the settlement process in its own device (step S105).
For example, the CPU 301 causes the display unit 305 to display a display indicating, for example, an excess or deficiency of bills or coins (for example, "1 yen coin is insufficient."), and does not start the settlement process for the next customer.

The clerk eliminates the shortage of bills or coins by depositing the bills or coins into the automatic change machine. Further, the clerk eliminates the excess of bills or coins by dispensing the bills or coins from the automatic change machine.
Subsequently, the CPU 301 determines whether or not the excess or deficiency of bills or coins in the automatic change machine has been resolved (step S106). Specifically, first, the CPU 301 acquires, for each denomination, the number of banknotes or coins stored in the automatic change machine. Subsequently, the CPU 301 determines that the excess or deficiency of bills or coins has been resolved when the acquired number of coins is greater than near end and less than near full for each denomination. CPU301 returns to the process of step S106, when the excess or deficiency of a banknote or a coin is not eliminated (step S106: No).
On the other hand, when the excess or deficiency of the banknotes or coins is resolved (step S106: Yes), the CPU 301 registers the deposit/withdrawal impossible cancellation information indicating that the excess or deficiency of the banknotes or coins has been resolved via the communication unit 307. The data is transmitted to the device 20 (step S107). The deposit/withdrawal prohibition release information includes the settlement device number of the own device.
Then, the CPU 301 restarts the payment processing of its own device which has been stopped (step S108). For example, the CPU 301 erases a display indicating excess or deficiency of bills or coins from the display unit 305, and starts the next customer settlement process. Then, this excess/deficiency determination process is ended.

FIG. 9 is a flowchart showing a flow of selection prohibition processing for prohibiting the selection (designation) of the settlement device 30 in the product registration device 20.
First, the CPU 201 determines whether change information has been received from the settlement device 30 (step S201). If the change information has not been received (step S201: No), the CPU 201 proceeds to the process of step S203.
On the other hand, if the change information is received (step S201: Yes), the CPU 201 stores the received change information in the change information file stored in the RAM 203 (step S202). Specifically, the CPU 201 overwrites the received change information on the record corresponding to the settlement device 30 that is the transmission source of the received change information in the change information file.

Subsequently, the CPU 201 determines whether or not the deposit/withdrawal prohibition information is received from the settlement device 30 (step S203). When the CPU 201 does not receive the deposit/withdrawal prohibition information (step S203: No), the process proceeds to step S205.
On the other hand, when the deposit/withdrawal prohibition information is received (step S203: Yes), the CPU 201 prohibits the selection (designation) of the settlement device 30 as the transmission source of the deposit/withdrawal prohibition information on the registration screen (see FIG. 6) ( Step S204). That is, the CPU 201 prohibits the transmission of data regarding the transaction to the settlement device 30, which is the sender of the deposit/withdrawal prohibition information. Specifically, the CPU 201 gray-displays the settlement device key 501 corresponding to the settlement device 30 that is the sender of the deposit/withdrawal prohibition information on the registration screen, and disables the selection of the settlement device key 501. As a result, it is possible to prevent the payment device 30 that is the source of the deposit/withdrawal prohibition information (the failure has occurred) from being selected as the payment device 30 for payment settlement on the registration screen.

Subsequently, the CPU 201 determines whether or not the deposit/withdrawal prohibition cancellation information has been received from the settlement device 30 (step S205). When the CPU 201 does not receive the deposit/withdrawal prohibition cancellation information (step S205: No), the process returns to step S201.
On the other hand, when the CPU 201 receives the deposit/withdrawal prohibition cancellation information (step S205: Yes), the CPU 201 cancels the selection prohibition of the settlement device 30 which is the transmission source of the deposit/withdrawal prohibition information on the registration screen (see FIG. 6) ( (Step S206) and the process returns to step S201. That is, the CPU 201 cancels the prohibition of the transmission of the data related to the transaction to the settlement device 30 which is the sender of the deposit/withdrawal prohibition information (enables the transmission). Specifically, the CPU 201 normally displays the settlement device key 501 corresponding to the settlement device 30 that is the transmission source of the withdrawal/withdrawal prohibition information on the registration screen, and also allows the settlement device key 501 to be selected. As a result, it is possible to select, as the settlement device 30 for settlement of transactions, the settlement device 30 (which has recovered from the failure) that is the transmission source of the deposit/withdrawal prohibition information.

As described above, according to this embodiment, since payment of data relating to a transaction to a settlement device that cannot be settled is prohibited because depositing/withdrawing is impossible, a settlement device that cannot settle a transaction is settled on the settlement device that cannot settle the transaction. Can be prevented from choosing as. That is, it is possible to prevent the data related to the transaction from being transmitted to the settlement device which cannot be settled, and the customer can promptly perform the settlement.

Although the embodiment of the present invention has been described in detail above with reference to the drawings, the specific configuration is not limited to this embodiment, and includes a design and the like within a range not departing from the gist of the present invention.

For example, in the above-described embodiment, the information regarding the failure is the non-payment/receipt information, but the information is not limited to this. For example, an automatic change machine, a credit card reader, an electronic money reader, a printer, a scanner, a touch panel, etc. included in the settlement device 30. It may be information about the failure of.
Further, in the above-described embodiment, only the number of 1-yen coins in the fourth settlement device 30 is displayed on the excess/deficiency information screen (see FIG. 7), but the present invention is not limited to this, and for example, the excess/deficiency information screen. In, the number of sheets of each denomination in all the settlement devices 30 may be displayed. Further, in the above-described embodiment, the excess/deficiency information screen only displays that the 1-yen coin of the third settlement device 30 is insufficient, but the deficient denomination (1 yen in this example) is displayed. It may be displayed together with the fact that the number of coins) is insufficient.

The program for realizing the POS system described above is recorded in a computer-readable recording medium, and the program recorded in this recording medium is read into the computer system and executed, thereby performing an execution process. May be. The “computer system” may include an OS and hardware such as peripheral devices.

Further, the “computer system” also includes a homepage providing environment (or display environment) if a WWW system is used. Further, the "computer-readable recording medium" means a writable nonvolatile memory such as a flexible disk, a magneto-optical disk, a ROM, a flash memory, a portable medium such as a CD-ROM, a hard disk built in a computer system, or the like. Storage device.

Further, the "computer-readable recording medium" means a volatile memory (for example, a DRAM (Dynamic) in a computer system that serves as a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. Random Access Memory)) which holds the program for a certain period of time.
Further, the program may be transmitted from a computer system that stores the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line.
Further, the program may be a program for realizing some of the functions described above.
Further, it may be a so-called difference file (difference program) that can realize the above-mentioned functions in combination with a program already recorded in the computer system.

(Supplementary Note 1) A product registration device that registers a product to be purchased and transmits data related to the transaction of the registered product to any of a plurality of settlement devices, and a plurality of the settlement devices that performs settlement based on the data regarding the transaction. In the POS system, the merchandise registration device obtains information about a failure that has occurred in the settlement device, and when the obtaining device obtains information about the fault, the merchandise registration device sends the information to the settlement device where the failure has occurred. And a prohibition unit that prohibits the transmission of the data related to the transaction.

(Supplementary Note 2) The product registration device is provided with a canceling device for canceling the prohibition of the prohibiting device when a signal indicating that the trouble is resolved is received from the settlement device in which the trouble has occurred. The POS system according to attachment 1.

(Supplementary note 3) The POS system according to Supplementary note 1 or 2, wherein the information regarding the failure is deposit/withdrawal prohibition information indicating that the automatic change machine of the settlement device cannot deposit or withdraw. ..

(Supplementary Note 4) The product registration device comprises display means for displaying denominations that are excessive or deficient in the settlement device in which the failure has occurred, and information regarding the number of coins stored in the automatic change machine. The POS system according to Appendix 3.

10... Store controller, 11... LAN, 20... Product registration device, 30... Payment device, 3
01... CPU, 202... ROM, 203... RAM, 204... Scanner section, 205... Display section (for clerk), 205a... Display section (for customer), 206... Operation section, 207... Communication section, 208... Buzzer, 301 ... CPU, 302... ROM, 303... RAM, 304... Scanner unit, 305
Display unit 306 Operating unit 307 Communication unit 308 Buzzer 309 Printing unit 310
...Payment department, 311...Sign pole, 312...Person detection sensor

Claims (3)

A product registration device in which a clerk registers a product purchased by a customer, and transmits data related to transactions of the registered product to any of a plurality of payment devices so that the customer can make the payment by himself.
Transmitting means for transmitting the data related to the transaction so that the settlement device can settle the transaction;
An acquisition unit for acquiring information on a failure that has occurred in the settlement device,
When the acquisition unit acquires information about a failure, a prohibition unit that prohibits transmission of data regarding the transaction to the settlement device in which the failure has occurred,
Change means for changing the settlement device in which the transaction is settled to another settlement device in place of the settlement device to which the data relating to the transaction has been transmitted by the transmitting means,
A merchandise item registration device comprising: The changing means is capable of changing the settlement device for settlement of a transaction to the other settlement device even when a failure occurs in the settlement device to which the data relating to the transaction is transmitted by the transmission means. Item registration device according to item 1. Customer registers clerk like to purchase, the computer of the data relating to transactions of goods that the registered goods registration device that sends to one of the customer more accounting device to allow themselves settlement,
A transmitting step of transmitting data related to the transaction so that the transaction can be performed by the settlement device;
An acquisition step of acquiring information about a failure that has occurred in the settlement device,
When the acquisition step acquires information about a failure, a prohibition step of prohibiting transmission of data related to the transaction to the settlement device in which the failure has occurred,
A changing step of changing the settlement device in which the transaction is settled to another settlement device in place of the settlement device to which the data regarding the transaction is transmitted by the transmitting step,
A program to execute.

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