JP7335576B2 - Merchandise sales data processing system and program - Google Patents

Description

The present invention relates to a merchandise sales data processing system and program for registering merchandise, making payments, giving points, and the like in supermarkets and the like.

2. Description of the Related Art Conventionally, in stores such as supermarkets and convenience stores, POS registers are used for product registration and payment. And when the said transaction is performed, there are many cases where a point is given. This type of point has different conditions for granting depending on the purchase amount of the customer, the day of the week, the product, etc. or 3.0 points). There are also eco-points for customers who don't need shopping bags, and store-visit points that are given just for visiting the store.

JP-A-2003-168166

Conventionally, a store clerk or a customer can easily recognize newly awarded current points and accumulated points obtained by adding past points to current points on the display screen of a POS register or on a receipt. be able to. However, as described above, there are various conditions for granting points, and the point calculation formula differs depending on the day or time, so it is easy to recognize under what conditions the points are granted. couldn't. For this reason, even if a store clerk receives an inquiry from a customer, for example, the store clerk often cannot explain why the points have been awarded.

SUMMARY OF THE INVENTION It is an object of the present invention to provide a merchandise sales data processing system and a program that allow easy confirmation of the specific content (reason for granting) of points granted.

The present invention is a product sales data processing system for awarding points in accordance with transactions, wherein point calculation and awarding means for calculating and awarding points for the transactions, and points calculated by different calculation formulas by the point calculation and awarding means. Output means for collectively outputting each calculation formula for points based on different calculation formulas; and switching means for switching between outputting the calculation formula for the points calculated by the point calculation and granting means. The output means is screen display means for displaying the calculation formula on a screen, and the switching means displays the calculation formula for the calculated points from a state not displayed on the screen display means. It is characterized by switching between states .
According to the present invention, since the reason for awarding points is output to the output means, it is possible to easily confirm the specific content (reason for awarding) of point awarding. As a result, for example, even if a store clerk receives an inquiry from a customer, the store clerk can easily explain why the points were given.

Further, according to the present invention, the reason for giving points can be easily confirmed by the screen display means .

Further, the present invention is a program for operating a product sales data processing system for awarding points according to transactions, comprising: a point calculation and awarding step of calculating and awarding points for the transaction; an output step of collectively outputting each calculation formula for points calculated by different calculation formulas, and switching between outputting the calculation formula for the points calculated by the point calculation and giving step; wherein the output step is a screen display step of displaying the calculation formula on a screen, and the switching step displays the calculation formula for the calculated points on the screen in the screen display step. It is characterized by switching from a non-existent state to a displayed state .

According to the present invention, it is possible to easily confirm the specific content (reason for granting) of point granting.

1 is a block diagram showing one configuration example of a product sales data processing system (POS system) 1; FIG. 2 is a block diagram showing the configuration of a registration POS register 20; FIG. 3 is a block diagram showing the configuration of a settlement POS register 30; FIG. FIG. 10 is a diagram showing a subplan G1; FIG. FIG. 10 is a diagram showing a point giving reason display screen (point display screen) G21. FIG. 11 is a diagram showing a detailed display screen for reasons for giving points (detailed point display screen) G23. FIG. 10 is a diagram showing a receipt R10-1; FIG. 10 is a diagram showing a receipt R10-2; FIG. 10 is a diagram showing a receipt R10-3; FIG. 10 is a diagram showing a portion of a receipt R20-2 displaying reasons for awarding points; FIG. 10 is a diagram showing a portion of a receipt R20-3 displaying reasons for awarding points; FIG. 10 is a diagram showing a portion of a receipt R30-2 displaying reasons for awarding points; FIG. 10 is a diagram showing a portion of receipt R30-3 displaying reasons for awarding points; 4 is a diagram showing an example of operation processing of the product sales data processing system 1; FIG. FIG. 10 is a diagram showing an example of product registration processing in steps S20 to S22; FIG. 10 is a diagram showing an example of receipt issuing processing in steps S34 and S35; FIG. 4 is a schematic operational flow diagram showing an example of operations when displaying past transactions; It is a figure which shows the sub-plan screen G1' which displayed the reason for giving points. FIG. 10 is a diagram showing an electronic journal screen G3; FIG. 10 is a diagram showing an electronic journal screen G4 displaying reasons for giving points. FIG. 13 is a diagram showing a detailed display screen for reasons for giving points (detailed point display screen) G43.

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. FIG. 1 is a block diagram showing a configuration example of an embodiment of a product sales data processing system (hereinafter referred to as "POS system") 1 according to the present invention. As shown in FIG. 1, in this embodiment, the POS system 1 includes a store controller (management device) 10, a registration device (hereinafter referred to as a "registration POS register") 20, and three settlement devices (hereinafter referred to as "settlement 30, which is referred to as a POS register for use. The store controller 10, the registration POS register 20, and the three settlement POS registers 30 are interconnected by a wired or wireless LAN 11. FIG.

Note that the configuration of the POS system 1 shown in FIG. 1 is merely an example. You can reduce the number. Also, the store controller 10, the registration POS register 20, and the settlement POS register 30 do not necessarily need to be connected via the LAN 11. FIG. In that case, data can be exchanged using power line communication or the like that realizes high-speed communication by utilizing electric wiring. Alternatively, the function of the store controller 10 may be provided by the registration POS register 20, and the store controller 10 may be omitted.

The POS system 1 is also connected to a point server 40 via a network (including cloud) 50 such as the Internet. The point server 40 is connected to a number of systems (not shown) including the POS system 1 via a network 50, and constitutes an independent point system separate from the POS system 1. FIG.

The store controller 10 is a computer that controls the POS system 1 and manages various information such as product masters. The store controller 10 appropriately transmits the latest product master data to the registration POS register 20 and each settlement POS register 30 . Here, the product master is a file storing product information such as product identification information, product name, and sales price of each product, and is updated as appropriate.

The registration POS register 20 performs processing (including closing processing) for registering data of products that the customer intends to purchase, and processing such as points used by the customer. Data registration is performed, for example, by reading a bar code attached to the product. Points are processed by reading the bar code attached to the member card of the customer. Therefore, the registration POS register 20 is provided with a scanner for reading, for example, a bar code (product code) attached to the product purchased by the customer by the operation of the store clerk. In the present application, the data related to the product registered by the registration POS register 20 and used in the settlement process will be referred to as registration data. The registration data includes the total price of all products to be purchased, the unit price and number of each product, information on points, and the like. The registration data may be identification information (code information, etc.) for calling information such as information on the price of all the products to be purchased, that is, the total price, information on the unit price and number of individual products, points, and the like. In this case, the settlement POS register 30 requests the store controller 10 or the registration POS register 20 having the function of the store controller 10 based on the identification information (code information, etc.) to receive the registration data. can be The registration POS register 20 also receives and manages status information from each settlement POS register 30 . Alternatively, the store controller 10 may receive and manage the status information from each POS register 30 for settlement. In this case, the registration POS register 20 may receive the status of each settlement POS register 30 from the store controller 10 that receives and manages the status information from each settlement POS register 30 . In addition, the registration POS register 20 receives and stores the status information of each settlement POS register 30, and the store controller 10 stores the status information of each settlement POS register 30 stored in the registration POS register 20. may be received from and stored. If the status information of each settlement POS register 30 is stored in the registration POS register 20, the store controller 10, etc. in this way, even if a situation arises in which the status information cannot be acquired due to some trouble in any of the devices. Even in such a case, the status information of each settlement POS register 30 can be mutually complemented and restored, so that the recovery process can be performed quickly. Note that "points, etc." includes information such as cash vouchers, coupons such as discounts and discount coupons, in addition to points that can be used for payment.

Furthermore, the registration POS register 20 selects the settlement POS register 30 to which the registration data is to be sent according to the status information. At this time, the registration POS register 20 determines which settlement POS register 30 should be used by the customer who is currently registering the product for settlement, so as to reduce the waiting time as much as possible based on the status information. That is, the registration POS register 20 selects the optimum one from the plurality of settlement POS registers 30 . The registration POS register 20 selects, for example, an empty settlement POS register 30 . Alternatively, if all the settlement POS registers 30 are occupied by customers, the registration POS register 20 selects the settlement POS register 30 that is most likely to become available soonest. Then, the registration POS register 20 transmits the registration data to the selected settlement POS register 30 . A customer who intends to purchase the product indicated by the registration data can operate the POS register 30 for settlement to which the registration data has been transmitted to perform settlement processing by himself/herself. The settlement process is a process of paying and settling the price of the product to be purchased by selectively using cash, electronic money, credit card, or the like. Note that the registration POS register 20 is not limited to selecting the settlement POS register 30 to which the registration data is to be sent according to the status information. The order of transmission (order of transfer) may be determined in advance, and the data may be transmitted according to the order of transmission (order of transfer). Even when the registration data is transmitted in this transmission order (transfer order), whether or not the POS register 30 for payment in the corresponding order is free (not in use) is used for transmission (transfer). to judge. Therefore, if the settlement POS register 30 corresponding to the transmission order (transfer order) is not empty, the registered data may be transmitted to the settlement POS register 30 set to the next transmission order. In this manner, the settlement POS register 30 to which the registration data is to be sent may be selected based on the transmission order (transfer order) and the status information of the settlement POS register 30 . Note that the store controller (management device) 10 may have a function of selecting the settlement POS register 30 to which the registration data is sent. In this case, the method of selecting the settlement POS register 30 to be the destination based on the status information, or the transmission order (selection order) of the settlement POS register 30 and the current status information of the settlement POS register 30 in that order It is preferable to provide any of the methods for selecting the settlement POS register 30 to which the registration data is to be sent based on the above.

The above status information is information representing the progress of the settlement process in the settlement POS register 30 . The status of progress is divided into statuses such as waiting status, payment in progress, receipt issuing, vacant status, accounting pending, and trouble occurring. Based on this progress, the registration POS register 20 determines which settlement POS register 30 to select. For example, the registration POS register 20 preferentially selects the empty settlement POS register 30 . If there is no vacant settlement POS register 30, the one for which a receipt is being issued is selected. The above-mentioned three progress states of waiting state, payment in progress, and receipt issuing indicate stages during settlement processing, and progress shifts from waiting state to payment in progress, and from payment in progress to receipt issuing. Therefore, progress is more advanced during receipt issuance than during payment. 30 can be selected.

Further, the registration POS register 20 performs the following display processing when transmitting registration data currently being processed for product registration to the settlement POS register 30 selected as described above. For example, the registration POS register 20 displays the status information received from each settlement POS register 30 on a display screen (display unit 205 described below) such as a touch panel of the registration POS register 20 . This display is not limited to when the registration data is transmitted, but may be displayed during the registration process or during idle time, and may be updated all the time or as needed. Further, when the registration data is transmitted, the registration POS register 20 displays to which settlement POS register 30 the registration data is transmitted so that the store clerk or the customer can understand. For example, when it is displayed to the salesclerk, the salesclerk can verbally inform the customer. Any display method can be used in this case. For example, the status information of each settlement POS register 30 is displayed on a touch panel (display unit 205 described below) installed for the store clerk in the registration POS register 20, and corresponding to the transmitted settlement POS register 30. You can choose to do so by highlighting the status information you want. Further, a guide indicating the settlement POS register 30 of the destination may be displayed on a display unit (display unit 205a described below) of the registration POS register 20 facing the customer. Alternatively, a receipt (for example, a number tag receipt on which the number of the POS register 30 for settlement is printed) may be issued and handed to the customer.

The selection of the POS register 30 for payment may be manually performed by the store clerk. For example, the clerk makes a judgment by looking at the status information, and presses a button for selecting the POS register 30 for settlement displayed on the touch panel (settlement machine selection buttons G19-1 to G19-3 in FIG. 4 described below). The POS register 30 may be selected. Also, in order to help the store clerk's judgment, in the display of the status information, the POS registers 30 for payment that are (or are likely to be) vacant may be emphasized and displayed.

Further, the registration POS register 20 may print all purchase details (including point details) of the product purchased by the customer. In this case, the customer can check the registration contents (including point contents) using the registration POS register 20 by looking at the printed result before operating the settlement POS register 30 to perform settlement processing. can.

On the other hand, the settlement POS register 30 is a device for the customer to operate the settlement process by himself/herself, and includes an automatic change bill machine, a card reader (for example, for credit cards and point cards), and an RF (Radio Frequency) reader. (for example, for electronic money). The settlement POS register 30 also transmits status information to the registration POS register 20 at any time.

Further, when the settlement POS register 30 receives the above registration data from the registration POS register 20, the settlement POS register 30 notifies the customer (that is, guides the customer) so that the customer can come to the settlement POS register 30. )do. An example of notification is to display character information such as a predetermined number on the entire screen of the display unit of the POS register 30 for settlement. The character information such as the number is information separately notified to the customer by the registration POS register 20 (or by the store clerk operating the registration POS register 20). For example, the customer should go to the POS register 30 for checkout displaying his/her own number. Further, as another notification example, guidance is provided by lighting a predetermined lamp of the POS register 30 for settlement. For example, it lights up in a specific color, and the customer goes to the checkout POS register 30 of the specified color. Alternatively, it may be blinking or the like. As another notification example, the membership card number may be displayed on the screen of the POS register 30 for settlement. This membership card number is read by the registration POS register 20, for example. The customer goes to the POS register 30 for settlement, which notifies his/her membership card number.

After the notification, the settlement POS register 30 enters a standby state. That is, after the notification, the settlement POS register 30 waits for an instruction to start settlement processing corresponding to the received registration data. As an example of canceling the standby state, for example, when the customer touches the display screen of the payment POS register 30 (or presses some button), the payment process is automatically started. Either nothing is displayed on the screen until the touch is made, or only the number is displayed as in the above notification example. Alternatively, the checkout POS register 30 may detect whether or not a customer approaches using a human detection sensor, and start the checkout process. In this case as well, the screen can be blanked or numbered until detection. The settlement POS register 30 starts settlement processing when the human sensor detects the approach of a person. Alternatively, a camera can be used instead of the occupancy sensor. For example, cameras may be installed at the settlement POS register 30 and the registration POS register 20, and settlement processing may be started only when the same person approaches by face recognition.

Further, the flow of settlement processing for the settlement POS register 30 in the standby state can be performed, for example, as follows. (1) First, select a payment method. Either cash, credit card, electronic money, etc., or a combination thereof is selected according to the customer's operation. (2) Next, execute settlement. Settlement is executed by inserting cash into the slot for inserting and ejecting banknotes and coins of the settlement POS register 30, paying change, reading cards with a card reader, and the like. (3) Next, a receipt is issued using the printing unit of the POS register 30 for settlement. On the receipt, for example, a list of purchased products, the total purchase amount, the amount received, the amount of change, the content of points, etc. are printed. (4) Then, the settlement POS register 30 ends the settlement processing and becomes empty.

The settlement method at the POS register 30 for settlement may be declared at the POS register 20 for registration. In this case, information on the settlement method is sent from the registration POS register 20 to the settlement POS register 30, and the settlement POS register 30 starts processing from the above operation (2).

Next, configuration examples of the registration POS register 20 and the settlement POS register 30 of FIG. 1 will be described with reference to FIGS. 2 and 3. FIG. FIG. 2 is a block diagram showing the configuration of the registration POS register 20. As shown in FIG. FIG. 3 is a block diagram showing the configuration of the settlement POS register 30. As shown in FIG.

As shown in FIG. 2, the registration POS register 20 includes a CPU 201, a ROM 202, a RAM 203, a scanner section 204, a display section (for salesclerk) 205, a display section (for customer) 205a, and an operation section 206. , a communication unit 207 , a buzzer 208 , receipt issuing means (hereinafter referred to as “printing unit”) 209 , and a magnetic card reader 211 . They can communicate with each other via a bus.

The CPU 201 is a central processing unit, and controls the operation of the registration POS register 20 by reading and executing programs stored in the ROM 202 . The ROM 202 is a read-only memory, and stores in advance programs (including programs for causing the CPU 201 to execute the processes shown in FIGS. 14, 15, and 17 described below).

The scanner unit 204 optically reads barcodes (merchandise codes) attached to products, barcodes (membership numbers, etc.) attached to membership cards, and the like. A RAM 203 is a read/write memory at any time, and stores various information. For example, the RAM 203 stores product information and point information based on barcodes read by the scanner unit 204, status information received from the POS register 30 for settlement, and the like. Also, for example, the RAM 203 may store a history of operations of operation buttons. Note that information such as points may be stored by reading the member's points and other information from the member file stored in the store controller (management device) 10 by reading the member's card. Note that the point information is stored in the point server 40 via the store controller 10 based on the member identification information obtained by scanning the bar code (membership number) of the member card with the scanner unit 204, for example. may be read out and stored in the RAM 203 .

A display unit (for salesclerk) 205 and a display unit (for customer) 205a display various information. For example, the display unit (for store clerk) 205 and the display unit (for customer) 205a display information (for example, product name, price, etc.) acquired from the product master, point information, and the like. A display unit (for store clerk) 205 is a touch panel (for example, a liquid crystal touch panel) and displays various information for the store clerk. Furthermore, the display unit (for store clerk) 205 accepts an operation input for product information (product code, etc.) set and registered in advance by operating an operation button (preset button) displayed in an area within the screen. .

The operation unit 206 includes various operation buttons (subtotal key, cash total key, number key, correction key, preset key, etc.) for operating the registration POS register 20 . For example, when an operation button (preset key) is operated, the operation unit 206 accepts operation input for product information (product code, etc.) preset and registered in the preset key.

A communication unit 207 communicates with other devices via the LAN 11 . A buzzer 208 generates a buzzer sound when it is necessary for the store clerk to confirm the operation.

A printing unit 209 prints information indicating registration data and the like as necessary. However, printing of registration data can be omitted in this embodiment. As described above, the printing unit 209 may print, on a receipt (printing medium), information for guiding the settlement POS register 30 to which the registration data (accounting data) selected according to the status information is to be sent. good. The printing unit 209 may print information such as points on a receipt and issue the receipt. The magnetic card reader 211 magnetically reads the membership number from the magnetic data attached to the membership card. For example, if the membership card uses a bar code, it can be read using the scanner unit 204, and if it uses magnetic data, the magnetic card reader 211 can read it.

On the other hand, as shown in FIG. 3, the settlement POS register 30 includes a CPU 301, a ROM 302, a RAM 303, a scanner unit 304, a display unit 305, an operation unit 306, a communication unit 307, a buzzer 308, and a printer. A unit 309 , a settlement unit 310 , a sign pole 311 and a human detection sensor 312 are provided. They can communicate with each other via a bus.

ROM 302 is a read-only memory that stores programs. The CPU 301 is a central processing unit, and controls the operation of the settlement POS register 30 by reading and executing programs stored in the ROM 302 .

The RAM 303 is an occasional read/write memory that stores various information. For example, the RAM 303 stores the product master acquired from the store controller 10, the purchase details of the product indicated by the two-dimensional code or bar code read by the scanner unit 304, point information, and the like. As an example of reading a two-dimensional code or bar code with the scanner unit 304, for example, the registration POS register 20 cannot acquire the status information of the settlement POS register 30 for some reason (for example, when a trouble occurs). It is conceivable that the registration POS register 20 prints a two-dimensional code or bar code used for accounting on the accounting slip because of the situation. The scanner unit 304 can also optically read a bar code (membership code) attached to, for example, a membership card, if necessary.

The display unit 305 displays various information on the screen under the control of the CPU 301 . In addition, the display unit 305 causes the RAM 303 to store, for each operation button, a history of operations of the operation buttons displayed on the screen (for example, the number of operations, the order of operations, etc.).

The operation unit 306 includes various operation buttons (correction key, preset key, etc.) for operating the POS register 30 for settlement. For example, the operation unit 306 accepts correction of operation input by operating an operation button (correction key).

A communication unit 307 communicates with other devices via the LAN 11 . For example, it connects to the store controller 10 and acquires the latest merchandise master from the store controller 10 .

A buzzer 308 generates a buzzer sound for reporting an error when an error or the like occurs. The printing unit 309 prints and issues a settlement receipt to be brought back by the customer when the settlement processing (that is, settlement of the purchase price of the product) is completed.

The settlement unit 310 includes a change bill machine, a credit card reader, an electronic money reader, etc., and their control units. done. The settlement unit 310 executes settlement with cash using a change bill machine, and outputs the result of the execution of the settlement (for example, information indicating whether or not the settlement is successful) to the CPU 301 via the bus. The change bill machine has a bill slot for inserting and ejecting bills, a coin slot for inserting coins, and a change ejection slot for ejecting change. Also, the settlement unit 310 executes settlement by credit and outputs the result of executing the settlement to the CPU 301 via the bus. The settlement unit 310 also executes settlement with electronic money, and outputs the result of executing the settlement to the CPU 301 via the bus.

The sign pole 311 has indicator lamps of a plurality of colors, and by lighting or blinking the indicator lamps, it is possible to report information indicating that the POS register 30 for settlement is the selected device and to operate it. Inform you of something. The human detection sensor 312 is a sensor that detects that a person (customer) is within a predetermined range in front of the POS register 30 for payment.

Next, with reference to FIG. 14, an operation example of the POS system 1 described with reference to FIGS. 1 to 3 will be described. In the operation example shown in FIG. 14, it is assumed that transmission and reception of predetermined data between the store controller 10 and the registration POS register 20 and each settlement POS register 30 have been completed. Therefore, only the processing in the registration POS register 20 and each settlement POS register 30 and the exchange of data therebetween are shown. Also, in FIG. 14, the three POS registers for settlement 30 shown in FIG. 1 are shown as POS registers for settlement 30a to 30c. Further, in the operation example of FIG. 14, it is assumed that the three POS registers 30a to 30c for settlement are all empty at the start.

Now, in steps S11, S14 and S17, assuming that status information indicating that each of the three settlement POS registers 30a to 30c is in an empty state is transmitted to the registration POS register 20, the registration POS register 20 receives status information (steps S12, S15 and S18). Then, the registration POS register 20 stores the status information of each settlement POS register 30a to 30c in a predetermined storage area of the RAM 203 (steps S13, S16 and S19).

Next, in step S20, it is assumed that a customer visits the registration POS register 20 and the store clerk performs a predetermined operation on the operation unit 206, thereby starting product registration processing. Thereafter, using the scanner unit 204, the display unit 205, and the operation unit 206, processing for registering product data that the customer intends to purchase and processing such as points are performed. Then, in step S21, the product registration process ends, and the store clerk performs a predetermined operation (closing process, etc.) on the operation unit 206, thereby ending the product registration process. In step S21, registration data (accounting data) to be transmitted to any of the settlement POS registers 30 is generated.

Here, the store clerk (or registration POS register 20) selects the settlement POS register 30 to which registration data is to be sent (step S22). In step S22, the clerk refers to each status information of each of the settlement POS registers 30a to 30c stored in a predetermined storage area of the RAM 203, and, for example, the clerk checks the vacant settlement POS registers 30a to 30c. button to select. Alternatively, the registration POS register 20 refers to each status information of each of the settlement POS registers 30a to 30c stored in a predetermined storage area of the RAM 203, and based on each status information, the progress of settlement processing has progressed the most ( That is, it automatically selects the POS register for settlement that is vacant or most likely to become vacant at the earliest. Regardless of the selection method, in this example, it is assumed that the settlement POS register 30a is selected in step S22.

Next, the registration POS register 20 transmits the registration data to the settlement POS register 30a, which is the transmission destination of the registration data set in step S22 (step S23). In response, the settlement POS register 30a receives the registration data (step S24). Transmission and reception of registration data between the registration POS register 20 and the settlement POS register 30a are performed via the store controller 10. FIG. For example, the registration POS register 20 transmits the registration data to the store controller 10, and the store controller 10 transmits the registration data to the specified settlement POS register 30a. , and the settlement POS register 30a goes to the store controller 10 to retrieve the registered data. In some cases, registration data may be transmitted and received directly between the registration POS register 20 and the settlement POS register 30a without going through the store controller 10. FIG.

For example, the destination to which the registration POS register 20 transmits registration data is set in advance on the registration POS register 20 side (for example, the settlement POS register 30a), and the registration POS register 20 is set as described above. The registration data is transmitted to the settlement POS register 30a, and if the settlement POS register 30a that received the registration data can perform settlement processing, the registration POS register 20 that transmitted the registration data is notified that the settlement processing is possible. Forms are also conceivable. If the settlement POS register 30a that receives the registration data cannot perform settlement processing, the settlement POS register 30a is set to the next transmission destination (for example, the settlement POS register 30b). The registered data is transmitted to the next settlement POS register 30b to which 30a is set. When settlement processing can be performed at the next settlement POS register 30b that received the registration data, the registration POS register 20 that transmitted the registration data is notified that settlement processing is possible.

Returning to the origin, the registration POS register 20 that transmitted the registration data in step S23 displays that the settlement POS register that transmitted the registration data is the settlement POS register 30a, and A receipt with details such as numbers and points is issued (step S25). On the other hand, the settlement POS register 30a, which has received the registration data in step S24, notifies that it has received the registration data, and shifts to the settlement processing standby state (step S26).

Next, the settlement POS register 30a transmits status information indicating that it is in a standby state (step S27). The registration POS register 20 receives the status information from the settlement POS register 30a (step S28), and updates the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from the idle state to the standby state. (step S29).

When the customer arrives at the payment POS register 30a and performs a predetermined operation on the operation unit 306 or the like, or when the human sensor 312 senses the approach of a person, the payment process is started ( step S30). In the payment process started in step S30, the operation method and the like are displayed on the display unit 305, and the payment method is selected and payment is made by the selected payment method according to the customer's operation. When the settlement POS register 30a starts settlement processing in step S30, it transmits status information indicating that settlement is in progress (step S31). The registration POS register 20 receives the status information from the settlement POS register 30a (step S32), and updates the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from the standby state to the settlement state. (step S33).

Next, when the settlement process by the predetermined settlement method is completed at the settlement POS register 30a (step S34), the settlement POS register 30a starts issuing a receipt (step S35). After starting the receipt issuing process in step S35, the settlement POS register 30a transmits status information indicating that the receipt is being issued (step S36). The registration POS register 20 receives the status information from the settlement POS register 30a (step S37), and changes the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from settlement to receipt issuance. Update (step S38).

Next, after issuing receipts (step S39), the settlement POS register 30a shifts to an empty state and transmits status information indicating the empty state (step S40). The registration POS register 20 receives the status information from the settlement POS register 30a (step S41), and changes the status information of the settlement POS register 30a stored in a predetermined storage area of the RAM 203 from the receipt issuing state to the idle state. Update (step S42).

As described above, in the POS system 1 of the present embodiment, one of the settlement POS registers 30 is selected by the registration POS register 20, and settlement processing is performed according to the operation of the customer using the settlement POS register 30. is done.

Next, an example of product registration processing in steps S20 to S22 of FIG. 14 will be described with reference to FIG. As shown in FIG. 15 , when the store clerk performs a predetermined operation on the operation unit 206 to start product registration processing, the registration POS register 20 displays a predetermined product registration (not shown) on the display unit 205 . A screen is displayed, and the product is registered using this product registration screen, the scanner unit 204, and the operation unit 206 (steps ST1-1 and ST1-2). Product registration is performed by using the scanner unit 204 to read the bar code of the product that the customer intends to purchase, or by pressing the product displayed on the product registration screen.

The above product registration operation and point processing operation are repeated a required number of times (steps ST1 to ST3) until a closing instruction is issued (step ST1-3).

When the registration of all the products is completed, the clerk presses the close button (subtotal button) on the display unit 205 or the operation unit 206 to issue a close instruction (step ST1-3) and perform the close processing (step ST1-3). ST1-4).

At this time, if the customer is a point member, the point card information of the customer who is a point member is read in advance or at this time by the scanner unit 204 or the magnetic card reader 211 (or the display unit 205 or the operation unit 205). The number is manually entered in section 206). In step 1-5, points are calculated and accumulated for the price of each purchased product, and the accumulated points are used to discount the payment price. Also, as one of the point processing, for example, eco-points are accumulated by inputting eco-points that do not require shopping bags, or store-visit points are accumulated just by visiting the store. Data on accumulated points and usage is directly communicated with the point server 40 for return. As a result, the information in the direct point server 40 is rewritten. At the same time, the RAM 203 memorizes in detail the reason why the points are given, in addition to the accumulated points and usage data (point processing data) (step ST1-6). That is, although the points differ depending on the date and time, the day of the week, the type of product, etc., the detailed reasons for giving the points are stored.

Next, the CPU 201 causes the display section 205 to display a small plan screen (step ST1-7). FIG. 4 is a diagram showing an example of the small plan plane G1. As shown in the figure, the subplan screen G1 displays a registered product display column G11, a subtotal display column G13, and a total amount display column G14, and also displays a point button G15, a point details button G17, and a checkout button G17. Machine selection buttons G19-1 to G19-3 and the like are displayed. After that, when any of the fare adjustment machine selection buttons G19-1 to G19-3 is pressed, step ST1- 12, and proceeds to step S22 described with reference to FIG. At this time, which one of the fare adjustment machine selection buttons G19-1 to G19-3 is in the vacant state, or is the fare adjustment machine that has been in the most vacant state and time has elapsed, or is not in the vacant state but is the earliest vacant If the fare adjustment machine that is likely to be in the state is displayed, it is convenient for appropriately selecting the fare adjustment machine selection buttons G19-1 to G19-3. When the CPU 201 automatically selects the most appropriate settlement POS register 30, the settlement machine selection buttons G19-1 to G19-3 need not be displayed.

On the other hand, in the state where the small plan screen G1 is displayed (step ST1-7), if the customer asks about the content of points, the clerk presses the point button G15 ("Y" in step ST1-8). , the process proceeds to step ST1-9 to display, for example, a point giving reason display screen (hereinafter referred to as "point display screen") G21 as shown in FIG. 5 as a pop-up screen. On this point display screen G21, the total points up to the previous time, the points this time, the breakdown of the points this time (in this example, the basic points, the product-multiplying points of 3, and the product-multiplying points of 2), and the total points of this time and is displayed. This allows the store clerk to explain the reason (content) for giving the points to the customer.

Further, in the state in which the small plan screen G1 is displayed (step ST1-7) or in the state in which the point display screen G21 is displayed (step ST1-9), the customer asks about more detailed contents regarding points. In this case, when the clerk presses the point details button G17 ("Y" in step ST1-10), the process proceeds to step ST1-11, for example, a point grant reason details display screen (hereinafter referred to as "point details display") as shown in FIG. screen") G23 is displayed as a pop-up screen. In this point detail display screen G23, in addition to the contents displayed on the point display screen G21, a calculation formula for basic points, a calculation formula for 3x product multiplier points, and a calculation formula for 2x product multiplier points are displayed. are doing. As for the calculation formula for the 3x product multiplier point and the calculation formula for the 2x product multiplier point, in addition to specific calculation formulas using numerical values, calculation formulas serving as the basis for the specific calculation formulas are also displayed. This allows the store clerk to explain in more detail the reason (content) for giving points to the customer.

If the point display screen G21 and the detailed point display screen G23 are displayed not only on the display section 205 for the store clerk but also on the display section 205a for the customer at the same time, the customer does not have to wait for an explanation from the store clerk. The user can easily confirm the reason for giving his or her own points. When the reason for giving points is also displayed on the display section 205a for the customer, the content different from that on the display section 205 for the store clerk may be displayed. For example, the display unit 205 may display detailed calculation formulas, while the display unit 205a may display only the reasons for awarding points without displaying the detailed calculation formulas. Further, a point button and a detailed point button may be arranged on the display section 205a for the customer, and the reason for giving the point may be displayed together with the registered product by the customer operating this button. In this case, the reason for giving points may be displayed only on the customer side, or may be displayed on the store clerk side as well.

Then, in the same manner as described above, when any one of the fare adjustment machine selection buttons G19-1 to G19-3 is pressed, the process proceeds from step ST1-12 to step S22 described with reference to FIG.

FIG. 18 shows an example of displaying the points (details) giving reason in the small plan screen G1′ itself without using the point display screen G21 shown in FIG. 5 or the point detail display screen G23 shown in FIG. . 4, for example, when the point details button G17 is pressed ("Y" in step ST1-10), the subplan G1 replaces the subplan G1' and the subplan G1' is displayed. , the reason for giving points is directly displayed (step ST1-11). On the sub-plan screen G1', the reason for giving points for each transaction content is displayed in association with each transaction content displayed on the original sub-plan screen G1 (between lines). That is, the calculation formula for the increased points and the points are displayed in the product display column G11, the calculation formula for the basic points and the points are displayed in the subtotal display column G13, and the total amount display column G14. The calculation formula for total points and the total points are displayed. If the reason for giving points is displayed in the small plan screen G1' in this way, the reason for giving points can be easily confirmed only by displaying the small plan screen G1'. At this time, for example, a portion (or point The entire display part of the reason for giving) may be made conspicuous by changing the color from the surroundings, making it shine brighter than the surroundings, or increasing the size of the characters. Further, the point button G15 and point detail button G17 are provided on the small plan screen G1', and the point display screen G21 shown in FIG. 5 and the point detail display screen G23 shown in FIG. You can Further, when the point detail button G17 is pressed on the subplan screen G1 shown in FIG. 4, for example, "(three points product)" is displayed near each product name in the product display field G11 of the subplan screen G1. You can just do it.

It should be noted that the display of the reason for awarding the points on the small plan screen G1 is constructed so that it can be displayed at any time before the start of registration of the next customer. Also, instead of providing the point button G15 and the point details button G17 (or together with their display), for example, if the "Product A" portion shown in FIG. The reason for giving points is displayed on the screen, or the product is specified from the list of registered products (for example, by pressing the "product A" part shown in FIG. 4), and then Needless to say, there are various other methods for displaying the reason for giving points, such as displaying the reason for giving points for a designated product by pressing the point button G15 or the point details button G17. . Also, the reason for awarding points may be a reason for awarding points that omits the calculation formula.

Next, an example of the receipt issuing process in steps S34 and S35 of FIG. 14 will be described with reference to FIG. As shown in FIG. 16, on the display unit 305 of the settlement POS register 30a after settlement processing is completed, a normal receipt is printed, a receipt displaying the reason for awarding points is printed, or a detailed receipt of points is printed. A screen (not shown) is displayed for selecting whether to print a receipt showing the reason for giving.

Then, when normal receipt printing is selected, the process proceeds to step ST2-3 via "N" in step ST2-1 and "N" in step ST2-2, and normal receipt printing is started. . The receipt at this time includes, for example, the receipt R10-1 shown in FIG. It prints points and total points. That is, the point information is displayed at a minimum.

Next, if printing a receipt indicating the reason for giving points is selected, the process proceeds from "Y" in step ST2-1 to step ST2-4, and the issuing of a receipt indicating the reason for giving points is started. . The receipt at this time includes, for example, receipt R10-2 shown in FIG. 3x) points, product multiplier (2x) point target amount, and product multiplier (2x) points are printed. By configuring in this way, the customer can clearly confirm the reason for giving the given points. In other words, these reasons for awarding points are displayed between the lines of the receipt R10-1 shown in FIG.

Next, if a receipt printing displaying the detailed reason for awarding points is selected, the process proceeds from step ST2-1 "N" via step ST2-2 "Y" to step ST2-5, and points Receipts will be issued with details of the reason for the award. The receipt at this time includes, for example, a receipt R10-3 shown in FIG. The calculation formula for product magnification (2x) points and the calculation formula for current points are printed. By configuring in this way, the customer can more clearly confirm the reason for giving the given points. In other words, these reasons for giving points are also displayed between the lines of the receipt R10-1 shown in FIG.

10 to 13 are diagrams showing the lower portions of the receipts R20-2, 20-3, 30-2 and 30-3, ie, the portions displaying the reasons for awarding points. That is, in the case of receipts R10-1 to R10-3 shown in FIGS. 7 to 9, an example in which different product magnifications are applied to a plurality of types of products (products A and B) is shown, but FIGS. In the case of receipts R20-2, 3 and R30-2, 3 shown in Fig. 2, the same product magnification (2x or 3x) is applied to multiple types of products (products A and B). 10 and the receipt R30-2 in FIG. 12 correspond to the receipt 10-2 in FIG. 8, and the receipt 20-3 in FIG. 11 and the receipt R30-3 in FIG. 13 correspond to the receipt 10-3 in FIG. Yes. In this example, since the same magnification (doubled or tripled) is applied to all the products, all the products can be described together, and the lines to be described can be shortened accordingly.

FIG. 17 shows the operation of the registration POS register 20 (which may be another computer such as the store controller 10) configured to allow confirmation of the reason for giving points when past transactions are displayed as an electronic journal. 2 is a schematic operation flow diagram showing an example of . For example, the POS register 20 for registration, the store controller 10, and the like store, for each transaction, the content of the transaction as well as the reason for giving points for each transaction in a storage means (for example, the RAM 203) in association with the transaction. I remember. Then, for example, a customer who has made a transaction may later inquire about points. In such a case, for example, after pressing the record confirmation button displayed on the screen, the desired transaction data is extracted by entering the receipt number, transaction time, etc. (step ST3-1). Further, instead of pressing the record confirmation button, after pressing the point details button displayed on the screen, the receipt number or the like may be input, thereby retrieving the data of the desired transaction. Further, for example, as another storage method, the registration POS register 20 stores past transaction information, the store controller 10 stores point award condition information, and the registration POS register 20 stores the past transaction information. is called, the data of the desired transaction may be extracted by calling the condition information for giving points on the date of the transaction from the store controller 10 .

Next, it is determined whether or not the extracted transaction is a point-related transaction (step ST3-2). For example, an electronic journal screen G3 as shown in FIG. 19 is displayed on (for example, the display unit 205). The electronic journal screen G3 displays a point reference button G33 together with the content G31 of the transaction (step ST3-3).

Then, when the point reference button G33 is pressed ("Y" in step ST3-4), for example, the electronic journal screen G4 displaying the reason for giving points shown in FIG. 20, or the detailed reason for giving points shown in FIG. A screen (hereinafter referred to as "point detail display screen") G43 is displayed. Both the screens G4 and G43 are screens that display in detail even the point calculation formula.

The electronic journal screen G4 displays the details of the reasons for giving points between the transaction details in association with each transaction, while the point details display screen G43 shows the details of the reasons for giving points. , which is displayed on the pop-up screen. On the electronic journal screen G4, the reasons for giving points are displayed between the lines of the journal contents (transaction contents) in association with each journal contents. This makes it possible to more clearly recognize the reason for giving points for each transaction. Furthermore, in order to clearly show the details of the reason for awarding points, the reason for awarding points is displayed in a different color (for example, red) from the color of the content of the transaction (for example, black) so as to stand out. In addition to changing the color of the reason for giving the point (or together with it), the size of the characters may be made larger than other descriptions, or the reason may be made to stand out by making it shine brighter than the surroundings. Also in the detailed point display screen G43, the color may be changed or the character size may be increased. In addition, in the examples of the screens G4 and G43, the details of the reason for awarding points are displayed, but the reason for awarding points may be displayed by omitting the calculation formula.

In step ST3-2, if the extracted transaction is not a point-related transaction, the process proceeds to step ST3-6, and only the content of the transaction is displayed on the display means (for example, display section 205). That is, for example, the display of the point inquiry button G33 is omitted from the electronic journal screen G3 shown in FIG.

Further, for example, by pressing the print button G45 displayed on the electronic journal screen G4 or the point detail display screen G43, it is possible to print a journal describing the reason for giving points. That is, for example, from receipts R10-2 to 3 shown in FIGS. 8 to 9 and receipts R20-2, 20-3, 30-2, 30-3 shown in FIGS. Except for the messages, etc., it becomes a journal that describes the reasons for awarding points.

In this way, since the reason for giving points can be displayed in the electronic journal or journal, it is possible to easily respond to inquiries from customers about the reason for giving points not only at the time of transaction but also after the transaction. can be done.

The above-described registration device (registration POS register), settlement device (settlement POS register), management device (order controller), and a system using these registration devices, settlement devices, and management devices The program may be recorded on a computer-readable recording medium, and the program may be read and executed by a computer system. It should be noted that the "computer system" referred to here includes hardware such as an OS and peripheral devices. The term "computer-readable recording medium" refers to portable media such as flexible discs, magneto-optical discs, ROMs and CD-ROMs, and storage media such as hard disks built into computer systems. In addition, "computer-readable recording medium" means a volatile memory (RAM) inside a computer system that acts as a server or client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. , includes those that hold the program for a certain period of time. Also, the program may be transmitted from a computer system storing this program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in a transmission medium. Here, the "transmission medium" for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication circuit (communication line) such as a telephone line. Further, the program may be for realizing part of the functions described above. Further, it may be a so-called difference file (difference program) that can realize the above-described functions in combination with a program already recorded in the computer system.

As described above, the POS system (merchandise sales data processing system) 1 is a POS system 1 that gives points for each transaction. CPU 201, etc. for executing steps ST1-5 and ST3-6 for storing the reason for giving points), and display means for displaying the reason for giving points by the point calculation and giving means (when a point display request or point details display request is received CPU 201 and CPU 301 for executing steps ST1-8 to ST1-11 and steps ST2-1 to ST2-5 for displaying these, display unit 205, printing unit 209, receipts, etc.). According to this POS system 1, it is possible to easily confirm the specific content (reason for awarding) of point awarding. As a result, for example, even if a store clerk receives an inquiry from a customer, the store clerk can easily explain why the points were given.

Here, the display means includes a display section 205 which is a screen display means for displaying the reason for giving points on a screen, a printing section 309 which is a print display means for printing and displaying the reason for giving points, and the like. The reason for giving points can be easily confirmed by at least one of the screen display means and the print display means.

The POS system 1 also includes a RAM 203 or the like that is a storage means for storing the reason for giving points for each transaction in association with each transaction. The reason is read out from the storage means and displayed. As the storage means, in addition to the RAM 203, other various storage means such as the RAM 303, the storage means of the store controller 10, the storage means of the point server 40, and the storage means of the server installed at the head office may be used. Since it is possible to display the reason for giving points related to past transactions in this way, even if, for example, when the same product was traded last time and the points given were different, the reason can be displayed. can be easily explained to customers.

Also, as shown in FIG. 18 and FIG. 20, for example, the display means preferably displays the reason for giving points for each of a plurality of transaction items in one transaction by dividing each transaction item display portion. Further, in FIGS. 18 and 20, calculation formulas for the reason for awarding the point are also displayed in the divided display portion of the reason for awarding the point for each of the plurality of transaction items in one transaction. By performing such a display, it is possible to more specifically and easily confirm the reason for giving points.

The program for operating the POS system (merchandise sales data processing system) 1 is a program for operating the POS system 1 that gives points for each transaction, and includes a point calculation and giving step ( Steps ST1-5, ST3-6, etc. for performing point processing and storing the reason for giving points, and a display step for displaying the reason for giving points by the point calculation and giving step (when there is a point display request or point details display request) Steps ST1-8 to ST1-11, steps ST2-1 to ST2-5, etc.) for displaying these are provided.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications can be made within the scope of the technical ideas described in the claims, specification and drawings. It is possible. Any configuration that is not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as it produces the action and effect of the present invention. For example, in the above embodiment, a registration machine (registration POS register) and a payment machine (payment POS register) are installed in different places as a product sales data processing system. The present invention can be applied to a normal POS cash register in which both devices are placed close to each other and operated by a store clerk, a desktop POS cash register mainly used in small shops, and a full self-service POS cash register in which customers register and pay for products. may be applied.

Moreover, the embodiments shown in the above description and each drawing can be combined with each other as long as there is no contradiction in the purpose, configuration, and the like. In addition, even if only a part of the above description and the contents of each drawing can be independent embodiments, the embodiment of the present invention is one embodiment in which the above description and each drawing are combined. is not limited to

1 Merchandise sales data processing system (equipment) (POS system)
10 store controller (management device) 11 LAN
20 Registration POS register 30 (30a to 30c) Settlement POS register 40 Point server 50 Network 201 CPU 202 ROM
203 RAM 204 scanner section 205 display section (for salesclerk) 205a display section (for customer)
206 operation unit 207 communication unit 208 buzzer 209 receipt issuing means (printing unit)
211 magnetic card reader 301 CPU
302 ROM 303 RAM
304 scanner unit 305 display unit 306 operation unit 307 communication unit 308 buzzer 309 printing unit 310 payment unit 311 sign pole 312 human detection sensor G1 small plan screen G11 product display field G13 subtotal display field G14 total amount display field G15 point button G17 point details button G19-1 to G19-3 Adjustment machine selection button G21 Point award reason display screen (point display screen)
G23 Point giving reason detail display screen (point detail display screen)
R10-1,2,3 Receipt R20-2,3 Receipt R30-2,3 Receipt G1' Subplan screen G3 Electronic journal screen G31 Details of transaction G33 Point inquiry button display screen)
G45 print button

Claims (2)

A product sales data processing system that gives points according to transactions,
Point calculation and award means for calculating and awarding points for the transaction;
output means for outputting each calculation formula collectively for each point calculated by the different calculation formula for the points calculated by the different calculation formulas by the point calculation and granting means;
a switching means for switching to output the calculation formula for the points calculated by the point calculation and granting means ,
The output means is screen display means for displaying the calculation formula on a screen,
The merchandise sales data processing system, wherein the switching means switches the calculation formula for the calculated points from a state not displayed on the screen display means to a state displayed. A program for operating a product sales data processing system that gives points according to transactions,
a point calculation and granting step of calculating and granting points for the transaction;
an output step of collectively outputting each of the points calculated by the different calculation formulas for each of the points calculated by the different calculation formulas in the point calculation and granting step;
a switching step for switching to output the calculation formula for the points calculated by the point calculation and giving step ;
The output step is a screen display step of displaying the calculation formula on a screen,
A program for operating a product sales data processing system, wherein the switching step switches the calculation formula for the calculated points from a state not displayed on the screen in the screen display step to a state displayed.

Images