KR20010012598A - 상호작용 방법 및 장치 - Google Patents
상호작용 방법 및 장치 Download PDFInfo
- Publication number
- KR20010012598A KR20010012598A KR1019997010557A KR19997010557A KR20010012598A KR 20010012598 A KR20010012598 A KR 20010012598A KR 1019997010557 A KR1019997010557 A KR 1019997010557A KR 19997010557 A KR19997010557 A KR 19997010557A KR 20010012598 A KR20010012598 A KR 20010012598A
- Authority
- KR
- South Korea
- Prior art keywords
- subscribers
- interaction
- subscriber
- customer
- telecommunications network
- Prior art date
Links
- 230000003993 interaction Effects 0.000 title claims abstract description 129
- 238000000034 method Methods 0.000 title claims abstract description 50
- 238000011160 research Methods 0.000 claims abstract description 13
- 238000004891 communication Methods 0.000 claims description 43
- 230000004044 response Effects 0.000 claims description 8
- 238000001514 detection method Methods 0.000 claims description 4
- 238000010586 diagram Methods 0.000 description 3
- 230000015572 biosynthetic process Effects 0.000 description 2
- 230000008859 change Effects 0.000 description 2
- 230000002452 interceptive effect Effects 0.000 description 2
- 238000003786 synthesis reaction Methods 0.000 description 2
- 238000012360 testing method Methods 0.000 description 2
- 238000013459 approach Methods 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 239000000969 carrier Substances 0.000 description 1
- 238000006243 chemical reaction Methods 0.000 description 1
- 238000011835 investigation Methods 0.000 description 1
- 230000011664 signaling Effects 0.000 description 1
- 230000008685 targeting Effects 0.000 description 1
- 239000002699 waste material Substances 0.000 description 1
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/493—Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
- H04L12/00—Data switching networks
- H04L12/02—Details
- H04L12/16—Arrangements for providing special services to substations
- H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/487—Arrangements for providing information services, e.g. recorded voice services or time announcements
- H04M3/4872—Non-interactive information services
- H04M3/4878—Advertisement messages
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Computer Networks & Wireless Communication (AREA)
- Telephonic Communication Services (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
Applications Claiming Priority (2)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
SE9701810A SE9701810D0 (sv) | 1997-05-14 | 1997-05-14 | Method and device for automatic interaction |
SE9701810-5 | 1997-05-14 |
Publications (1)
Publication Number | Publication Date |
---|---|
KR20010012598A true KR20010012598A (ko) | 2001-02-15 |
Family
ID=20406950
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
KR1019997010557A KR20010012598A (ko) | 1997-05-14 | 1998-05-11 | 상호작용 방법 및 장치 |
Country Status (10)
Country | Link |
---|---|
EP (1) | EP0981891A1 (fr) |
JP (1) | JP2001525144A (fr) |
KR (1) | KR20010012598A (fr) |
CN (1) | CN1263665A (fr) |
AU (1) | AU740934B2 (fr) |
BR (1) | BR9809807A (fr) |
CA (1) | CA2289459A1 (fr) |
NO (1) | NO995567L (fr) |
SE (1) | SE9701810D0 (fr) |
WO (1) | WO1998052340A1 (fr) |
Families Citing this family (8)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
DE10053660B4 (de) * | 2000-06-13 | 2012-03-08 | Deutsche Telekom Ag | Automatisiertes Dialogsystem |
JP4167057B2 (ja) * | 2000-09-01 | 2008-10-15 | エリザ コーポレーション | 発信電話呼出しの状況を決定するスピーチ認識方法およびシステム |
JP2003132178A (ja) * | 2001-10-25 | 2003-05-09 | Ntt Docomo Inc | 情報取得システム及び情報取得方法 |
US7386101B2 (en) * | 2003-04-08 | 2008-06-10 | Intervoice Limited Partnership | System and method for call answer determination for automated calling systems |
DE102004001013A1 (de) * | 2004-01-02 | 2005-07-28 | Siemens Ag | Verfahren zur Durchführung einer Umfrage unter mehreren beteiligten Kommunikationsgeräten, sowie zugehörige Kommunikationsgeräte |
SE526588C2 (sv) * | 2004-02-10 | 2005-10-11 | Nils Zettervall | Metod och anordning för att välja ut ett antal personer ur en ström av personer för deltagande i en opinionsundersökning |
US9372739B2 (en) | 2011-04-20 | 2016-06-21 | International Business Machines Corporation | Monitoring of subscriber message processing in a publish/subscribe messaging environment |
CN103685782B (zh) | 2012-09-19 | 2017-12-26 | 中兴通讯股份有限公司 | 一种信息处理方法及通讯系统 |
Family Cites Families (4)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
US4320256A (en) * | 1979-11-27 | 1982-03-16 | Freeman Michael J | Verbally interactive telephone interrogation system with selectible variable decision tree |
US4438296A (en) * | 1980-09-02 | 1984-03-20 | Digital Products Corporation | Multimessage automatic telephone polling methods and apparatus |
AU1107588A (en) * | 1986-12-31 | 1988-07-27 | M.A. Kempner, Inc. | Improved polling system |
US5333186A (en) * | 1991-09-05 | 1994-07-26 | At&T Bell Laboratories | Telecommunication call billing method and apparatus |
-
1997
- 1997-05-14 SE SE9701810A patent/SE9701810D0/xx unknown
-
1998
- 1998-05-11 BR BR9809807-1A patent/BR9809807A/pt not_active IP Right Cessation
- 1998-05-11 EP EP98923254A patent/EP0981891A1/fr not_active Withdrawn
- 1998-05-11 JP JP54913498A patent/JP2001525144A/ja active Pending
- 1998-05-11 AU AU75588/98A patent/AU740934B2/en not_active Ceased
- 1998-05-11 WO PCT/SE1998/000856 patent/WO1998052340A1/fr not_active Application Discontinuation
- 1998-05-11 CN CN98807176A patent/CN1263665A/zh active Pending
- 1998-05-11 KR KR1019997010557A patent/KR20010012598A/ko not_active Application Discontinuation
- 1998-05-11 CA CA002289459A patent/CA2289459A1/fr not_active Abandoned
-
1999
- 1999-11-12 NO NO995567A patent/NO995567L/no not_active Application Discontinuation
Also Published As
Publication number | Publication date |
---|---|
BR9809807A (pt) | 2000-06-27 |
CA2289459A1 (fr) | 1998-11-19 |
WO1998052340A1 (fr) | 1998-11-19 |
NO995567D0 (no) | 1999-11-12 |
SE9701810D0 (sv) | 1997-05-14 |
AU7558898A (en) | 1998-12-08 |
EP0981891A1 (fr) | 2000-03-01 |
CN1263665A (zh) | 2000-08-16 |
NO995567L (no) | 2000-01-13 |
AU740934B2 (en) | 2001-11-15 |
JP2001525144A (ja) | 2001-12-04 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
A201 | Request for examination | ||
E902 | Notification of reason for refusal | ||
E601 | Decision to refuse application |