JP7175025B2 - 情報処理装置、情報処理システム、情報処理方法及びプログラム - Google Patents

情報処理装置、情報処理システム、情報処理方法及びプログラム Download PDF

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JP7175025B2
JP7175025B2 JP2020193545A JP2020193545A JP7175025B2 JP 7175025 B2 JP7175025 B2 JP 7175025B2 JP 2020193545 A JP2020193545 A JP 2020193545A JP 2020193545 A JP2020193545 A JP 2020193545A JP 7175025 B2 JP7175025 B2 JP 7175025B2
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information
server device
response
information processing
inquiry
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JP2022082154A (ja
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司 竹中
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AT ROBOTICS INC.
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AT ROBOTICS INC.
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Priority to JP2020193545A priority Critical patent/JP7175025B2/ja
Priority to PCT/JP2021/042500 priority patent/WO2022107863A1/ja
Priority to EP21894735.6A priority patent/EP4250213A4/en
Priority to US18/037,265 priority patent/US12619637B2/en
Priority to CN202180078065.6A priority patent/CN116615741A/zh
Publication of JP2022082154A publication Critical patent/JP2022082154A/ja
Priority to JP2022174363A priority patent/JP7535326B2/ja
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    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33Querying
    • G06F16/332Query formulation
    • G06F16/3329Natural language query formulation
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/01Customer relationship services
    • G06Q30/015Providing customer assistance, e.g. assisting a customer within a business location or via helpdesk
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06FELECTRIC DIGITAL DATA PROCESSING
    • G06F16/00Information retrieval; Database structures therefor; File system structures therefor
    • G06F16/30Information retrieval; Database structures therefor; File system structures therefor of unstructured textual data
    • G06F16/33Querying
    • G06F16/338Presentation of query results
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00Administration; Management
    • G06Q10/08Logistics, e.g. warehousing, loading or distribution; Inventory or stock management
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/08Payment architectures
    • G06Q20/20Point-of-sale [POS] network systems
    • G06Q20/208Input by product or record sensing, e.g. weighing or scanner processing
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/308Payment architectures, schemes or protocols characterised by the use of specific devices or networks using the Internet of Things
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q20/00Payment architectures, schemes or protocols
    • G06Q20/30Payment architectures, schemes or protocols characterised by the use of specific devices or networks
    • G06Q20/32Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
    • G06Q20/322Aspects of commerce using mobile devices [M-devices]
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0623Electronic shopping [e-shopping] by investigating goods or services
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0631Recommending goods or services
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0639Locating goods or services, e.g. based on physical position of the goods or services within a shopping facility
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06QINFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q30/00Commerce
    • G06Q30/06Buying, selling or leasing transactions
    • G06Q30/0601Electronic shopping [e-shopping]
    • G06Q30/0641Electronic shopping [e-shopping] utilising user interfaces specially adapted for shopping
    • GPHYSICS
    • G06COMPUTING OR CALCULATING; COUNTING
    • G06VIMAGE OR VIDEO RECOGNITION OR UNDERSTANDING
    • G06V20/00Scenes; Scene-specific elements
    • G06V20/60Type of objects
    • G06V20/68Food, e.g. fruit or vegetables
    • GPHYSICS
    • G10MUSICAL INSTRUMENTS; ACOUSTICS
    • G10LSPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
    • G10L15/00Speech recognition
    • G10L15/22Procedures used during a speech recognition process, e.g. man-machine dialogue
    • YGENERAL TAGGING OF NEW TECHNOLOGICAL DEVELOPMENTS; GENERAL TAGGING OF CROSS-SECTIONAL TECHNOLOGIES SPANNING OVER SEVERAL SECTIONS OF THE IPC; TECHNICAL SUBJECTS COVERED BY FORMER USPC CROSS-REFERENCE ART COLLECTIONS [XRACs] AND DIGESTS
    • Y02TECHNOLOGIES OR APPLICATIONS FOR MITIGATION OR ADAPTATION AGAINST CLIMATE CHANGE
    • Y02PCLIMATE CHANGE MITIGATION TECHNOLOGIES IN THE PRODUCTION OR PROCESSING OF GOODS
    • Y02P80/00Climate change mitigation technologies for sector-wide applications
    • Y02P80/10Efficient use of energy, e.g. using compressed air or pressurized fluid as energy carrier

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  • Engineering & Computer Science (AREA)
  • Business, Economics & Management (AREA)
  • Physics & Mathematics (AREA)
  • Theoretical Computer Science (AREA)
  • Accounting & Taxation (AREA)
  • General Physics & Mathematics (AREA)
  • Finance (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • Development Economics (AREA)
  • Computational Linguistics (AREA)
  • Databases & Information Systems (AREA)
  • Human Computer Interaction (AREA)
  • Multimedia (AREA)
  • General Engineering & Computer Science (AREA)
  • Data Mining & Analysis (AREA)
  • Mathematical Physics (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Artificial Intelligence (AREA)
  • Health & Medical Sciences (AREA)
  • Audiology, Speech & Language Pathology (AREA)
  • Acoustics & Sound (AREA)
  • Operations Research (AREA)
  • Human Resources & Organizations (AREA)
  • Computing Systems (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Quality & Reliability (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Telephonic Communication Services (AREA)
JP2020193545A 2020-11-20 2020-11-20 情報処理装置、情報処理システム、情報処理方法及びプログラム Active JP7175025B2 (ja)

Priority Applications (6)

Application Number Priority Date Filing Date Title
JP2020193545A JP7175025B2 (ja) 2020-11-20 2020-11-20 情報処理装置、情報処理システム、情報処理方法及びプログラム
PCT/JP2021/042500 WO2022107863A1 (ja) 2020-11-20 2021-11-18 情報処理装置、情報処理システム、情報処理方法及びプログラム
EP21894735.6A EP4250213A4 (en) 2020-11-20 2021-11-18 INFORMATION PROCESSING APPARATUS, INFORMATION PROCESSING SYSTEM, INFORMATION PROCESSING METHOD AND PROGRAM
US18/037,265 US12619637B2 (en) 2020-11-20 2021-11-18 Information processing device, information processing system, information processing method, and program
CN202180078065.6A CN116615741A (zh) 2020-11-20 2021-11-18 信息处理装置、信息处理系统、信息处理方法以及计算机程序
JP2022174363A JP7535326B2 (ja) 2020-11-20 2022-10-31 情報処理装置、情報処理システム、情報処理方法及びプログラム

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JP2020193545A JP7175025B2 (ja) 2020-11-20 2020-11-20 情報処理装置、情報処理システム、情報処理方法及びプログラム

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JP7175025B2 true JP7175025B2 (ja) 2022-11-18

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JP2022174363A Active JP7535326B2 (ja) 2020-11-20 2022-10-31 情報処理装置、情報処理システム、情報処理方法及びプログラム

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JP (2) JP7175025B2 (https=)
CN (1) CN116615741A (https=)
WO (1) WO2022107863A1 (https=)

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2023011785A (ja) * 2020-11-20 2023-01-24 株式会社アットロボティクス 情報処理装置、情報処理システム、情報処理方法及びプログラム
US12619637B2 (en) 2020-11-20 2026-05-05 At Robotics Inc. Information processing device, information processing system, information processing method, and program

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JP2005327077A (ja) 2004-05-14 2005-11-24 Sony Corp 買い物支援システム、買い物支援方法、携帯端末装置
JP2011113417A (ja) 2009-11-27 2011-06-09 Amitsukusu:Kk 賃貸物件管理装置、通信端末、賃貸物件管理方法、賃貸物件管理プログラム及び賃貸物件管理システム
JP2014171417A (ja) 2013-03-07 2014-09-22 Mitsui Eng & Shipbuild Co Ltd バイオエタノールの回収方法及び回収システム
US20160203352A1 (en) 2013-09-20 2016-07-14 Flashback Survey, Inc. Using scanable codes to obtain a service
US9864949B1 (en) 2016-10-31 2018-01-09 International Business Machines Corporation Cognition model-based product assist
US20190347319A1 (en) 2018-05-11 2019-11-14 Citrix Systems, Inc. Generating Conversation Models From Documents
JP2019207564A (ja) 2018-05-29 2019-12-05 クックパッド株式会社 情報処理システム、情報処理装置、情報処理方法、およびプログラム

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JP7175025B2 (ja) 2020-11-20 2022-11-18 株式会社アットロボティクス 情報処理装置、情報処理システム、情報処理方法及びプログラム

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JP2005327077A (ja) 2004-05-14 2005-11-24 Sony Corp 買い物支援システム、買い物支援方法、携帯端末装置
JP2011113417A (ja) 2009-11-27 2011-06-09 Amitsukusu:Kk 賃貸物件管理装置、通信端末、賃貸物件管理方法、賃貸物件管理プログラム及び賃貸物件管理システム
JP2014171417A (ja) 2013-03-07 2014-09-22 Mitsui Eng & Shipbuild Co Ltd バイオエタノールの回収方法及び回収システム
US20160203352A1 (en) 2013-09-20 2016-07-14 Flashback Survey, Inc. Using scanable codes to obtain a service
US9864949B1 (en) 2016-10-31 2018-01-09 International Business Machines Corporation Cognition model-based product assist
US20190347319A1 (en) 2018-05-11 2019-11-14 Citrix Systems, Inc. Generating Conversation Models From Documents
JP2019207564A (ja) 2018-05-29 2019-12-05 クックパッド株式会社 情報処理システム、情報処理装置、情報処理方法、およびプログラム

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2023011785A (ja) * 2020-11-20 2023-01-24 株式会社アットロボティクス 情報処理装置、情報処理システム、情報処理方法及びプログラム
JP7535326B2 (ja) 2020-11-20 2024-08-16 株式会社アットロボティクス 情報処理装置、情報処理システム、情報処理方法及びプログラム
US12619637B2 (en) 2020-11-20 2026-05-05 At Robotics Inc. Information processing device, information processing system, information processing method, and program

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JP7535326B2 (ja) 2024-08-16
EP4250213A1 (en) 2023-09-27
EP4250213A4 (en) 2024-01-24
WO2022107863A1 (ja) 2022-05-27
CN116615741A (zh) 2023-08-18
US20240020325A1 (en) 2024-01-18
JP2022082154A (ja) 2022-06-01
JP2023011785A (ja) 2023-01-24

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