JP5171894B2 - Information processing system and simulation apparatus - Google Patents

Description

  The present invention relates to an information processing system that supports work such as order reception work by a store clerk at a restaurant or the like, and a simulation apparatus that simulates the operation of the information processing system.

  For example, in many restaurants such as family restaurants and izakayas, various information processing systems that support various operations such as receiving orders for menu items and accounting operations are used.

  In such an information processing system, an operation of a user such as a store clerk is input by an input device, a process corresponding to the input operation is executed by a processing device, and information indicating the result of the process is output by an output device. There are things to do.

  Specifically, in the case of an information processing system used in a restaurant, the input device, the processing device, and the output device are, for example, an order terminal, a station (server), and a slip printer, respectively. In this case, the order terminal inputs an operation for designating the menu item ordered by the customer. The order terminal generates order information including a list of menu items ordered based on the input operation, and transmits it to the station. The station instructs the slip printer to print the cooking instruction slip based on the order information. In response to this instruction, the slip printer prints the cooking instruction slip, whereby the order details are transmitted to the cook.

  Now, the menu items handled differ from store to store. When multiple slip printers are installed at the same store, output destination slip printers may be sorted according to the menu item, and the correspondence between the menu item and the slip printer at that time is also the store. Different for each.

  Therefore, in the information processing system, it is possible to customize the assignment of menu items to the operation keys (soft keys and hard keys) provided on the order terminal and the correspondence between menu items and slip printers, and adapt to various stores. It is said.

JP-A-11-191035

  Since the above-mentioned customization is possible, the operation of the information processing system changes according to the setting. However, whether the setting is properly performed is determined by operating the entire information processing system. It could not be confirmed without verifying.

  For example, in the above specific system, it is necessary to verify the consistency between the operation of specifying the menu item at the order terminal and the cooking instruction slip printed on the slip printer as a result of the operation, which takes time. There was a problem that.

The present invention has been made in view of such circumstances, and an object is to allow the customization of information processing is easily verified whether done properly.

An information processing system according to a first aspect of the present invention includes an input device that inputs a user operation for order input , and a list of menu items that have been ordered in response to an instruction input by the input device. A processing device for executing processing for creating an order list to be represented, an output device for outputting an image representing the menu item included in the order list created as a result of processing in the processing device, and a simulation device An information processing system comprising: a first display unit configured to display an input interface image with a user interface for inputting the user's operation on the input device; An input hand for inputting the user's operation on the input interface image displayed by the display means If the processing executed by the processing device simulating in response to the inputted operation by said input means, generating means for generating a resultant image which if the image output by the output device, by the generation unit Second display means for displaying the generated result image.

Simulation apparatus according to the second aspect of the present invention, a first display means for displaying the input interface image if the user interface for inputting a user operation for the order input in the input device, the input device input means for input on the displayed said input interface image by the first display means an operation similar the user and being entered in the order already in response to the inputted operation by said input means Simulates a process executed by a processing device to create an order list representing a list of menu items, and represents the menu item included in the order list created as a result of the processing in the processing device a generating means for generating a resultant image which if the image output by the output device comprising at the result generated by the generating means And a second display means for displaying an image.

  According to the present invention, it is possible to easily verify whether or not information processing is properly customized.

The figure of the structure of the customer service assistance system which concerns on one Embodiment of this invention. The block diagram of the information terminal in FIG. The flowchart of the simulation process by CPU in FIG. The figure which shows an example of the display screen containing the simulation image in an initial state. The figure which shows an example of the display screen containing the simulation image after updating so that a result image may be changed with order input operation. The figure which shows an example of the display screen containing the simulation image after updating so that a result image may be changed with switching of a display target. The figure which shows an example of the display screen containing the simulation image after updating so that it may change to an interface image with switching of a simulation object.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a diagram illustrating a configuration of a customer service support system 100 according to the present embodiment.

  The customer service support system 100 can be used in any facility that provides a restaurant service or a product sales service in accordance with a customer order such as a restaurant or a store. However, in the following, the customer service support system 100 configured to be adapted for use at restaurants will be described.

  The customer service support system 100 is configured by connecting a plurality of information terminals 1, a plurality of handy terminals 2, a plurality of slip printers 3, and a station 4 to a LAN (local area network) 5. However, the handy terminal 2 is connected to the LAN 5 via the wireless access point 6. Although two information terminals 1, two handy terminals 2, and slip printers 3 are shown in FIG. 1, the number thereof is arbitrary. Only one information terminal 1, handy terminal 2, and slip printer 3 may be provided.

  The information terminal 1 is installed on a customer service floor or a checkout counter, for example. It performs processing to support various tasks such as customer guidance, ordering, serving (distribution), or accounting. In the information terminal 1 installed on the customer service floor, processing for supporting the guidance work, the order receiving work, and the serving (distribution) work is mainly used. Further, in the information terminal 1 installed in the checkout counter, processing for further supporting accounting work is used. In addition, the information terminal 1 is good also as what was specialized for a use by performing the process which supports only a part of said operation | work. At least one of the information terminals 1 has a function of executing a simulation process to be described later, and functions as a simulation device for simulating. The information terminal 1 can be realized as a POS (point-of-sale) terminal, for example.

  The handy terminal 2 includes a user interface in which a plurality of operation keys such as soft keys and hard keys are arranged, and a user operation for inputting an order is input through the user interface. The handy terminal 2 generates order information according to the input operation, and wirelessly transmits the order information. The order information wirelessly transmitted from the handy terminal 2 is transmitted to the station 4 via the wireless access point 6 and the LAN 5.

  The slip printer 3 is installed on, for example, a customer service floor or a kitchen. The slip printer 3 installed on the customer service floor prints an order slip based on the order information for the customer. That is, the slip printer 3 installed on the customer service floor is used as a so-called customer printer. The slip printer 3 installed in the kitchen prints a cooking instruction slip based on the order information for the cook. That is, the slip printer 3 installed in the kitchen is used as a so-called kitchen printer.

  The station 4 is installed, for example, in the back yard, and aggregates various types of information transmitted from the information terminal 1 to support management work related to restaurant business. In addition, the station 4 may perform management processing of information used in common by the plurality of information terminals 1.

  FIG. 2 is a block diagram of the information terminal 1.

  The information terminal 1 includes a liquid crystal display (LCD) 10, a display controller 11, a touch panel 12, a touch panel controller 13, a peripheral device interface (peripheral device I / F) 14, a communication interface (communication I / F) 15, and a ROM (read-only). memory (RAM) 16, RAM (random-access memory) 17, HDD (hard disk drive) 18, and CPU (central processing unit) 19. Among these, the display controller 11, the touch panel controller 13, the peripheral device interface 14, the communication interface 15, the ROM 16, the RAM 17, the HDD 18, and the CPU 19 are respectively connected to the bus line. The liquid crystal display 10 and the touch panel 12 are connected to the display controller 11 and the touch panel controller 13, respectively.

  The liquid crystal display 10 is driven by the display controller 11 to display an image. The display controller 11 controls the liquid crystal display 10 so that an image corresponding to the image data transferred from the RAM 17 is displayed under the control of the CPU 19.

  The touch panel 12 is stacked on the display surface of the liquid crystal display 10. When the user touches the display screen of the liquid crystal display 10, the touch panel 12 outputs a detection signal corresponding to the touch position. The touch panel controller 13 obtains coordinate information representing the touch position based on the detection signal output from the touch panel 12 and sends the coordinate information to the CPU 19.

  Peripheral devices such as the printer 7 and the customer display device 8 are connected to the peripheral device interface 14 as necessary. The peripheral device interface 14 communicates with connected peripheral devices. As the peripheral device interface 14, an interface circuit conforming to a universal standard of USB (universal serial bus) can be used. The printer 7 is used for printing an order slip, a receipt slip or various journals. The customer surface display device 8 is used to display an image for presenting a transaction result, advertisement information, or the like to a customer. At least one of the printer 7 and the customer display device 8 may be built in the information terminal 1.

  The communication interface 15 communicates with the slip printer 3 and the station 4 via the LAN 5. As the communication interface 15, an interface circuit compliant with a general-purpose standard such as Ethernet (registered trademark) can be used.

  The ROM 16 stores a program describing a processing procedure of the CPU 19 and data necessary for the CPU 16 to execute various processes.

  The RAM 17 stores data necessary for the CPU 16 to execute various processes as necessary. For example, the RAM 17 stores image information representing an image to be displayed on the liquid crystal display 10. The RAM 17 is also used as a work area when the CPU 16 performs various processes.

  The HDD 18 stores a program describing a processing procedure of the CPU 19 and data necessary for the CPU 16 to execute various processes. The HDD 18 stores a database related to menu items provided at a restaurant where the information processing system 100 is installed. The HDD 18 stores data of an input interface image that looks like a user interface in the handy terminal 2. In addition, in the HDD 18, an area in the input interface image and a user interface of the information terminal 1 or the handy terminal 2 are input in order to input an instruction by an operation similar to the user operation performed on the handy terminal 2 on the input interface image. Data describing the association with the operation keys included is described. The CPU 19 performs a process of inputting a user operation on the input interface image based on the data, thereby realizing a GUI that enables an operation similar to the user operation performed on the handy terminal 2. Further, the HDD 18 stores a data table describing the correspondence between each operation key included in the user interface of the information terminal 1 or the handy terminal 2 and the menu item. The database includes the name and price of each menu item or the identification information of the corresponding slip printer 3.

  The CPU 19 executes various processes and simulation processes for supporting the various operations described above in accordance with programs stored in the ROM 16 and the HDD 18.

  Note that the information terminal 1 may be sold or transferred with the program stored in the ROM 16 or the HDD 18, or the program stored or transferred by the state stored in the storage medium or communication via a communication line. May be arbitrarily installed in the information terminal 1. As the above storage medium, any type of media such as a magnetic disk, a magneto-optical disk, an optical disk, or a semiconductor memory can be used.

  Next, the operation of the customer service support system 100 will be described.

  The database and data table stored in the HDD 18 are created when the customer service support system 100 is newly introduced into a restaurant. These databases and data tables are also stored in the station 4. These databases and data tables correspond to the correspondence between menu items and each of the operation keys included in the user interface when some change occurs with respect to the menu items provided at restaurants using the customer service support system 100. If changes occur, they will be updated accordingly.

  The creation and update of the database and the data table are typically performed by the CPU in the station 4 under the instruction of the user or maintenance worker. Then, the new database and data table obtained in this way at the station 4 are copied to the HDD 18 of the information terminal 1. However, the creation and updating of the database and the data table may be performed by the CPU 19 of the information terminal 1 or may be performed by a computer not included in the customer service support system 100.

  When the user performs an operation for inputting an order on the information terminal 1 or the handy terminal 2, the order information generated by the information terminal 1 or the handy terminal 2 according to the operation is transmitted to the station 4 via the LAN 5. The station 4 manages the incoming order information for an accounting process or a totaling process. Further, the station 4 transmits the order information to the slip printer 3 via the LAN 5. The slip printer 3 prints a cooking instruction slip and an order slip having contents corresponding to the incoming order information.

  Now, when the user wants to confirm the correspondence between each of the operation keys included in the user interface of the information terminal 1 or the handy terminal 2 and the menu item, or the correspondence between the menu item and the slip printer 3, the user can use the information terminal 1. The simulation function provided can be used. The CPU 19 of the information terminal 1 requested to start the simulation function by the user executes a simulation process as shown in FIG.

  In step Sa1, the CPU 19 generates a simulation image and displays it on the LCD 10.

  FIG. 4 is a diagram showing an example of a display screen including the simulation image 40 in the initial state.

The simulation image 40 includes an input interface image 41 and a result image 42. Input interface image 41 is an image in which if the user interface in a handy terminal 2. The result image 42 is an image representing the contents of a slip printed by the slip printer 3. In the initial state, the result image 42 does not represent any substantial information as shown in FIG.

  In step Sa2, the CPU 19 waits for some operation to be performed by the user. If any operation is performed, the CPU 19 determines the content of the operation. If the operation performed by the user is an operation of inputting an order using the input interface image 40, the CPU 19 proceeds from step Sa2 to step Sa3. Specifically, the input interface image 41 represents a large number of buttons provided on the handy terminal 2. When the user performs an operation of pressing any of the buttons in the input interface 41, the CPU 19 determines the button of the handy terminal 2 associated with the button, and further assigns the button to the button of the handy terminal 2. It is determined that an operation for inputting an order for the menu item has been performed.

  In step Sa3, the CPU 19 determines a menu item (hereinafter referred to as a specified item) designated by the user operation, and updates the order list to include the menu item. That is, the CPU 19 executes a process of adding the newly ordered menu item to the order list according to the instruction by the above operation. Here, the order list is, for example, data stored in the RAM 17 and represents a list of menu items that have been ordered. Therefore, immediately after the simulation process is started, no menu items are included in the order list. Here, the CPU 19 updates the order list to include the designated item. The specified item is determined with reference to a data table stored in the HDD 18.

  In step Sa4, the CPU 19 determines the slip printer 3 that is the output destination of the slip corresponding to the designated item. This determination is made with reference to a database stored in the HDD 18.

  In step Sa5, the CPU 19 confirms whether or not the determined output destination is a display target. If the determined output destination is a display target, the CPU 19 proceeds from step Sa5 to step Sa6.

  Here, the simulation image 40 includes operation buttons 43 and 44, which are associated with a customer printer and a kitchen printer, respectively. Then, the CPU 19 sets the button corresponding to the selected printer among the operation buttons 43 and 44 to be active display (indicated by hatching). The simulation image 40 includes a list box 45. Then, the CPU 19 displays the number of the printer that is the display target of the result image in the list box 45. In this embodiment, “kitchen printer No. 8” is selected as a default, and the operation button 44 is activated in the initial simulation image, and “No. 8” is displayed in the list box 45. ing.

  That is, when the simulation image 40 is displayed, the slip printer 3 corresponding to “kitchen printer No. 8” is the display target. Therefore, for example, if the menu item for which a slip should be output is designated by the slip printer 3 corresponding to “Kitchen Printer No. 8” in the state where the simulation image 40 is displayed, the CPU 19 proceeds to Step Sa6.

  In step Sa6, the CPU 19 generates a result image representing the contents of the slip printed by the slip printer 3 to be displayed. This is realized, for example, by extracting a menu item associated with the slip printer 3 to be displayed from the order list and generating an image representing information related to the menu item in a predetermined form. That is, the CPU 19 generates an image representing the contents of the order list generated as a result of processing according to the user operation.

  In step Sa7, the CPU 19 updates the simulation image displayed on the LCD 10 so as to include the result image generated as described above.

  FIG. 5 is a diagram showing an example of a display screen including the simulation image 50 updated in step Sa7.

  The simulation image 50 is an image generated by replacing the result image 42 in the simulation image 40 with the result image 51. The result image in FIG. 5 shows that the cooking instruction slip representing the cooking instruction of “ice coffee” is printed by the slip printer 3 corresponding to “kitchen printer No. 8”.

  If the simulation image has been updated in step Sa7, the CPU 19 returns to the standby state in step Sa2.

  If the user operation performed when the CPU 19 is in the standby state at step Sa2 requests switching of the slip printer 3 to be displayed, the CPU 19 proceeds from step Sa2 to step Sa8. Specifically, the user operates the operation button 43 when the kitchen printer is selected, and operates the operation button 44 when the customer printer is selected. It is possible to request switching of the selected printer. In addition, it is possible to request switching of the display target among the types of printers selected using the list box 45. The CPU 19 changes the slip printer 3 to be displayed according to these operations. Then, a result image representing the contents of the slip printed by the slip printer 3 as a new display target is generated.

  In step Sa9, the CPU 19 updates the simulation image displayed on the LCD 10 to include the result image generated as described above.

  FIG. 6 is a diagram showing an example of a display screen including the simulation image 60 updated in step Sa9.

  The simulation image 60 is an image generated by replacing the result image 42 in the simulation image 40 with the result image 61. The result image in FIG. 6 shows the contents of the cooking instruction slip printed by the slip printer 3 corresponding to “kitchen printer No. 3”.

  If the simulation image has been updated in step Sa9, the CPU 19 returns to the standby state in step Sa2.

  In the above description, the simulation related to the order input operation at the handy terminal 2 has been described. However, in the simulation function of the information terminal 1, the simulation related to the order input operation at the information terminal 1 can be performed in the same manner as described above. Is possible. In order to input an operation for designating which of the information terminal 1 and the handy terminal 2 is to be simulated, operation buttons 47 and 48 are provided in each simulation image. Then, the CPU 19 sets an active display (indicated by hatching) of the operation buttons 47 and 48 corresponding to the terminal that is the simulation target. The user operates the operation button 48 when the handy terminal 2 is set as a simulation target, and operates the operation button 47 when the information terminal 1 is set as a simulation target. A switch can be requested. Therefore, if such an operation for requesting switching of the simulation target is performed, the process proceeds from step Sa2 to step Sa10.

  In step Sa10, the CPU 19 updates the simulation image displayed on the LCD 10 so as to include an input interface image that looks like a user interface in a terminal newly designated as a simulation target.

  FIG. 7 is a diagram showing an example of a display screen including the simulation image 70 updated in step Sa10.

  The simulation image 70 is an image generated by replacing the input interface image 41 in the simulation image 60 with the user interface 71. The input interface image 71 is an image displayed on the LCD 10 when an order input operation is received by the information terminal 1.

  If the simulation image has been updated in step Sa10, the CPU 19 returns to the standby state in step Sa2.

  By the way, when the CPU 19 is in the standby state in step Sa2, if the user performs an operation different from the operation for designating any one of order input, display object switching, and simulation object switching, the CPU 19 responds to the designation. The process shifts to a process (not shown), and the process is executed. Note that the CPU 19 performs steps after the completion of the process according to the operation except when a request that matches the process end condition of FIG. 3 such as the start or stop of the process for supporting another job is made. It returns to the standby state of Sa2.

  Thus, the display screen on the LCD 10 changes from the state shown in FIG. 4 to the state shown in FIG. 5 as the user touches the operation key 46 assigned with “Ice coffee” in the input interface image 41. If the transition is made and it is appropriate that the cooking instruction slip for “ice coffee” is printed by “kitchen printer No. 8”, the user can recognize that the setting for “ice coffee” is appropriate. However, the display screen on the LCD 10 is changed from the state shown in FIG. 4 to the state shown in FIG. 4 when the user performs an operation of touching an operation key other than the operation key 46 assigned “Ice coffee” in the input interface image 41. When the state transitions to the state shown in FIG. 2, the user can recognize that the menu item association with the touched operation key is incorrect. Further, an operation in which the user touches the operation key 46 to which “Ice Coffee” is assigned even though the cooking instruction slip for “Ice Coffee” should be printed by the slip printer 3 other than “Kitchen Printer No. 8”. When the display screen on the LCD 10 transitions from the state shown in FIG. 4 to the state shown in FIG. 5 as a result of having performed, the user confirms that the correspondence of the slip printer 3 with respect to “ice coffee” is incorrect. Can be recognized. In addition, the display screen on the LCD 10 is different from the state shown in FIG. 5 to the state shown in FIG. 5 when the user touches the operation key 46 to which “Ice coffee” should be assigned. In the case of transition to, the user can recognize that the menu item association regarding the operation key 46 is not correct. That is, whether the data table describing the correspondence between each operation key included in the user interface of the information terminal 1 or the handy terminal 2 and the menu item is appropriate for the usage environment of the customer service support system 100. The user can easily confirm whether or not.

  This embodiment can be variously modified as follows.

  At least a part of the simulation image, the input interface image, and the result image may be generated at the station 4. That is, the above simulation function may be realized by cooperation between the information terminal 1 and the station 4. Specifically, for example, the simulation image generated in the station 4 is displayed on the LCD 10 in the information terminal 1. Further, the user's operation on the input interface image in the simulation image is input by the information terminal 1 and notified to the station 4. Then, the simulation image is updated at the station 4 according to the user's operation.

  The simulation image may be displayed on a display device built in or externally attached to the station 4.

  The user's operation on the input interface image in the simulation image may be input at the station 4 using an input device such as a mouse built in or externally attached to the station 4.

  The input interface image and the result image may be displayed on separate display devices.

  The process to simulate is not limited to the process described in the above embodiment, and any process may be used as long as it obtains some information in response to a user operation. For example, the processing at POS can be simulated. Specifically, in response to the customer's order, the store clerk hands over the product to the customer, and in a business condition where the accounting process is performed, the POS that supports the accounting process is used. Then, it is possible to carry out the processing performed with respect to the above-described accounting processing by such POS in the same manner as the above-described embodiment as a simulation target.

  Note that the present invention is not limited to the above-described embodiment as it is, and can be embodied by modifying the constituent elements without departing from the scope of the invention in the implementation stage. In addition, various inventions can be formed by appropriately combining a plurality of components disclosed in the embodiment. For example, some components may be deleted from all the components shown in the embodiment.
  The invention described in the scope of the original claims of the present application will be added below.
    [Appendix 1]
  An input device for inputting a user's operation;
  A processing device for executing processing in response to an instruction by the operation input by the input unit;
  An information processing system comprising: an output device that outputs information representing a result of processing in the processing means;
  First display means for displaying an input interface image in which an appearance of a user interface for inputting the user's operation is input in the input device;
  Input means for inputting the user's operation similar to that input by the input device on the input interface image displayed by the first display means;
  Generating means for simulating processing executed by the processing device in response to an operation input by the input means, and generating a result image in which information output by the output device is taken into account;
  An information processing system comprising: second display means for displaying the result image generated by the generation means.
    [Appendix 2]
  The information processing system according to claim 1, further comprising a simulation apparatus including the first display unit, the input unit, the generation unit, and the second display unit.
    [Appendix 3]
  The first display means and the second display means share the same display device, and display the input interface image and the result image side by side in a display area of the display device. Information processing system described in 1.
    [Appendix 4]
  A plurality of the input devices provided as different appearances of the user interfaces,
  The information processing system according to appendix 1, wherein the first display unit displays an input interface image related to one input device selected by a user among the plurality of input devices.
    [Appendix 5]
  A plurality of the output devices for outputting different information representing the results of processing in the processing means;
  The generating means generates a plurality of result images in which information output from each of the plurality of output devices is stored,
  2. The information processing according to claim 1, wherein the second display unit displays a result image generated by the generation unit with respect to one output device selected by a user from the plurality of output devices. system.
    [Appendix 6]
  First display means for displaying an input interface image in which an appearance of a user interface for inputting a user operation in the input device is displayed;
  Input means for inputting the user's operation similar to that input by the input device on the input interface image displayed by the first display means;
  A result image that simulates a process executed by a processing device in response to an operation input by the input unit and represents a result of the processing by the processing device and includes information output by the output device. Generating means for generating;
  A simulation apparatus comprising: second display means for displaying the result image generated by the generation means.

  DESCRIPTION OF SYMBOLS 1 ... Information terminal, 2 ... Handy terminal, 3 ... Slip printer, 4 ... Station, 5 ... LAN, 6 ... Wireless access point, 7 ... Printer, 8 ... Customer surface display apparatus, 10 ... Liquid crystal display, 11 ... Display controller, DESCRIPTION OF SYMBOLS 12 ... Touch panel, 13 ... Touch panel controller, 14 ... Peripheral device interface, 15 ... Communication interface, 16 ... ROM, 17 ... RAM, 18 ... HDD, 19 ... CPU.

Claims (5)

An input device for inputting a user operation for order input ;
A processing device for executing a process for creating an order list representing a list of ordered menu items in response to an instruction by the operation input by the input device;
An output device for outputting an image representing the menu item included in the order list created as a result of processing in the processing device;
An information processing system comprising a simulation device,
The simulation apparatus is
First display means for displaying an input interface image in which a user interface for inputting the user's operation is input in the input device;
Input means for inputting the user's operation similar to that input by the input device on the input interface image displayed by the first display means;
Generating means for simulating processing executed by the processing device in response to an operation input by the input means, and generating a result image in which an image output by the output device is taken into account;
An information processing system comprising: second display means for displaying the result image generated by the generation means.   The first display means and the second display means share the same display device, and display the input interface image and the result image side by side in a display area of the display device. 1. The information processing system according to 1. A plurality of the input devices as different user interfaces,
The information processing system according to claim 1, wherein the first display unit displays an input interface image related to one input device selected by a user among the plurality of input devices. A plurality of the output devices for outputting different information representing the results of processing in the processing means;
The generating means generates a plurality of result images in which images output from each of the plurality of output devices are stored,
2. The information according to claim 1, wherein the second display unit displays a result image generated by the generation unit with respect to one output device selected by a user from the plurality of output devices. Processing system. A first display means for displaying an input interface image with a user interface for inputting a user operation for order entry in the input device;
Input means for inputting the user's operation similar to that input by the input device on the input interface image displayed by the first display means;
Simulating the process executed by the processor in order to create an order list representing a list of orders already menu items in response to an instruction by the entered operation by the input means, the result of processing in the processing device Generating means for generating a result image representing the menu item included in the order list created as described above and trickling an image output by an output device;
A simulation apparatus comprising: second display means for displaying the result image generated by the generation means.

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