JP6971503B2 - Programs and terminals - Google Patents

Description

The present invention relates to a program and a terminal device suitable for use in a restaurant, a retail store, or the like.

In the service industry, etc., newcomers are educated for store management, but at that time, it is indispensable to acquire terminal devices (mobile terminals) used in business. And this kind of education is generally done at the time of business operation (store operation).

On the other hand, when using the terminal device during business operation, the data to be handled is transmitted to a higher-level model (for example, a management device) as a registration record. For this reason, when the above education is conducted during business operation, it is common to switch the mode to a training mode or the like that does not reflect the registration record on the higher-end model in order to prevent the data to be handled from becoming the registration record. be.

Japanese Unexamined Patent Publication No. 2006-235757

However, while using in the training mode etc., there is a difference between the current state of the store and the information in the terminal device, so when trying to use it by returning to the business mode from the training mode etc. There was a possibility of causing problems such as the terminal device not being able to be used immediately as it is.

The present invention has been made in view of the above points, and an object thereof is a program that can be easily, quickly, and surely used even after using the terminal device for purposes other than business such as training and education. The purpose is to provide a terminal device.

The present invention has a first mode in which a computer as a terminal device for registering product information to be managed by a management device as a registration record is reflected in the management device as the product information as a registration record, and the product information is registered. As a result, when the second mode that is not reflected in the management device, the switching means for switching between the first mode and the second mode, and the switching means are used to switch from the second mode to the first mode, The program is characterized in that it functions as a receiving means for receiving the registration record managed by the management device.
When switching from the second mode to the first mode, the registration record managed by the management device is received, so switching to the use of the terminal device based on the registration record can be easily, quickly and reliably performed. be able to. That is, for example, even if the terminal device is used for educational purposes during business operation, it can be easily and surely switched to the business mode for use.

The present invention, in addition to the above characteristic, when switching to the first mode from the second mode by said switching means, characterized in that to function as a deleting means for deleting the product information registered in the second mode It is supposed to be.
As a result, the product information that is not the registration record used in the second mode is deleted, so that it is possible to reliably prevent this product information from being reflected as the registration record.

Further, in addition to the above-mentioned features , the present invention is characterized in that the current mode functions as a display means for displaying which of the first mode and the second mode is.
As a result, the user of the terminal device can easily grasp the current mode and can perform proper use.

Further, in addition to the above-mentioned features , the present invention functions as a display means for displaying that the registration record has been received by the receiving means when the switching means switches from the second mode to the first mode. It is characterized by.
As a result, it is possible to easily confirm that the registration record has been received by the terminal device after the mode has been switched, and the terminal device can be used for business purposes with peace of mind.

Further, according to the present invention, in the terminal device for registering the product information to be managed by the management device as the registration record, the first mode in which the product information is reflected in the management device as the registration record and the product information as the registration record are used. When the second mode that is not reflected in the management device, the switching means for switching between the first mode and the second mode, and the switching means are used to switch from the second mode to the first mode, the management It is characterized by comprising a receiving means for receiving the registration record managed by the apparatus.

According to the present invention, the terminal device can be easily, quickly and reliably switched from a mode that does not reflect the registration record (for example, a training mode) to a mode that reflects the registration record (for example, a business mode).

It is a schematic block diagram of an ordering system (registration system) 1. It is a functional block diagram which shows an example of the structure of an order controller (management device) 10. It is a functional block diagram which shows an example of the structure of a POS terminal 30. It is a functional block diagram which shows an example of the structure of the kitchen monitor 70. It is a functional block diagram which shows an example of the structure of a mobile terminal 90. It is a figure which shows an example of the product file (menu file) 200. It is an operation flow diagram in the mobile terminal 90 when switching between a normal mode and a confirmation mode. It is a figure which shows the display screen example on the touch panel 97 at the time of mode switching. It is a figure which shows the display screen example on the touch panel 97 at the time of mode switching. FIG. 10A is a diagram showing a seating table designation screen G2, and FIG. 10B is a diagram showing a product selection screen G3. It is a figure which shows an example of the registration record file 300. It is a figure which shows the state which displayed the update display column pop-up screen G17 on the touch panel 97 at the time of mode switching.

Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings.
FIG. 1 is a schematic configuration diagram of an ordering system (registration system) 1 according to an embodiment of the present invention. As shown in the figure, the ordering system 1 includes an order controller (management device) 10, an accounting device (hereinafter referred to as “POS terminal”) 30, a kitchen terminal 70, an access point 80, and a terminal device (hereinafter referred to as “portable”). It is equipped with 90 (referred to as a "terminal"), and is configured by connecting each device so as to be communicable. This ordering system 1 is installed in, for example, a restaurant.

The order controller 10, the POS terminal 30, the kitchen terminal 70, and the access point 80 are connected to each other via the LAN 120. The mobile terminal 90 is connected to the LAN 120 by the access point 80. The form of the LAN connection may be wired or wireless. Therefore, for example, the POS terminal 30, the kitchen terminal 70, the mobile terminal 90, and the like may be wirelessly connected via the access point 80. The order controller 10 is connected to the external network 130 in order to communicate with a device (for example, a server of the headquarters or a cloud) outside the ordering system 1. Further, although not shown, a portable (for example, pen-type) terminal device or the like that can order products by the customer's own operation may be connected to the LAN 120.

The order controller (management device) 10 is a device (for example, a server) that controls (manages) the entire ordering system 1. FIG. 2 is a diagram showing an example of a functional block diagram of the order controller 10. As shown in the figure, the order controller 10 includes a CPU 11, a ROM 13, a RAM 15, a display unit 17, a hard disk (storage means) 19, an operation unit 21, and a communication unit 23. Each component is connected to each other via a bus 25. The CPU 11 controls the operation of the order controller 10 by executing the control program stored in the ROM 13. The ROM 13 stores various information such as the control program. The RAM 15 temporarily stores various information. The display unit 17 is, for example, a liquid crystal display, and displays information to a clerk who operates the order controller 10. The hard disk 19 is a storage means for storing various information such as various files (for example, the following product file 200, instruction file, print format file, order data file, accounting file, etc.). The operation unit 21 has various keys and the like for receiving various operations from the store clerk who operates the order controller 10. The communication unit 23 is a communication interface for communicating with various external devices via the LAN 120 or the external network 130, and transmits a stored file (or data on the file) to another device as needed. ..

The POS terminal 30 is a device that executes order processing and accounting (settlement) processing. FIG. 3 is a diagram showing an example of a functional block diagram of the POS terminal 30. As shown in the figure, the POS terminal 30 includes a CPU 31 that controls the operation of the POS terminal 30, a hard disk 33 that stores purchase information of a customer, a ROM 35 that stores a program executed by the CPU 31, and various information. A RAM 37 for storing a product, a display unit 39 for displaying a product name, a price, etc., a receipt printing unit 41, a scanner unit (reading means, accounting information reading means) 43 for optically reading a barcode, and a LAN 120. It includes a communication unit 45 that communicates with an external device such as an order controller 10 via the order controller 10, and an operation unit 47 including various operation buttons for operating the POS terminal 30. Each component is connected to each other via a bus 49.

In this example, the kitchen terminal 70 is a kitchen monitor (a device that notifies a cook or the like of information on a dish to be cooked by a screen display), but a kitchen printer (a device that notifies a cook or the like of information on a dish to be cooked by printing a receipt). Device) is also acceptable. FIG. 4 is a functional block diagram showing an example of the configuration of the kitchen monitor 70. As shown in the figure, the kitchen monitor 70 is configured by connecting a CPU 71, a ROM 73, a RAM 75, a touch panel (display / operation unit) 77, and a communication unit 79 to each other by a bus 81. The CPU 71 executes various programs. The ROM 73 stores, for example, various programs executed by the CPU 71, image data (image format information) displayed on the touch panel 77, and the like. The RAM 75 temporarily stores various files, data, and the like received from the order controller 10 and the like. The touch panel 77 is a display means for displaying a cooking instruction of the ordered product, a serving instruction of the product corresponding to the completed cooking instruction, and the like, and at the same time, touching the cooked product or the served product. It is an input means to input the completion with. The communication unit 79 transmits and receives to and from other devices.

FIG. 5 is a functional block diagram showing an example of the configuration of the mobile terminal 90. As shown in the figure, the mobile terminal 90 includes a CPU 91, a ROM 93, a RAM 95, a touch panel (display means and input means) 97, a communication unit (reception means) 99, and an operation button unit (input means) 101. , Bus 103 are connected to each other. The CPU 91 controls various operations of the mobile terminal 90 by executing a program stored in the ROM 93. The ROM 93 is, for example, various programs executed by the CPU 91 (this program includes a program for a terminal device that causes the CPU 91 to execute the process of FIG. 7 described below), and image data displayed on the touch panel 97 (this program includes a program for a terminal device). Image format information) etc. are stored. The RAM 95 temporarily stores various files (for example, the following product file 200, registration record file 300, etc.) received from the order controller 10 and data generated by the CPU 91. The touch panel 97 is a display means, and is an input means for inputting an ordered product by touching the touch panel 97 at the same time. The communication unit 99 is a transmission / reception means (transmission means and reception means) for transmitting / receiving to / from another device (order controller 10, kitchen monitor 70, etc.) via the access point 80. The operation button unit 101 is composed of, for example, a power switch button, an operation button, or the like, and receives an input operation from a store clerk who is an operator. Like the touch panel 97, the operation button unit 101 may also form a part of the input means.

FIG. 6 is a diagram showing an example of a product file (menu file) 200. The product file 200 shown in the figure has various information related to each product such as a product code (product identification code), a product name, and a unit price (sales unit price).

FIG. 7 shows the mobile terminal 90 in a normal mode (a mode used for actual work, also referred to as a first mode) and a confirmation mode (training / new employee education not used in actual work, and at the customer's site). It is a mode used for the demonstration and the like, and is an operation flow diagram in the mobile terminal 90 when switching between (referred to as a second mode). 8 and 9 are diagrams showing an example of a display screen on the touch panel 97 when switching modes.

First, when the power switch of the mobile terminal 90 is turned on, the initial screen G1 for the normal mode shown in FIG. 8A is displayed on the touch panel 97 of the mobile terminal 90. On the initial screen G1 for the normal mode, the first display column G11 of the charging state and the current date and time is displayed at the top thereof, and the second display column G12 composed of the model name of the mobile terminal 90 is displayed below it. The business day is displayed below it, the person in charge code entry field G13 is displayed below it, the password entry field G14 is displayed below it, and the numeric keypad input key G15 is displayed below it.

Then, when performing a normal business using the mobile terminal 90 as it is, predetermined input is performed in the person in charge code entry field G13 and the password entry field G14 by using the numeric keypad input key G15, respectively. As a result, the process proceeds from step ST1-1 to step ST1-5, and various screens for inputting product information and the like are displayed. As a specific example, the seating table designation screen G2 as shown in FIG. 10A is displayed on the touch panel 97 by inputting the password or the like. Then, when the customer who places an order is input which table is seated, the product selection screen G3 as shown in FIG. 10B is displayed next, and the product to be ordered is input. When the order is completed, an order repeat screen (not shown) is displayed to repeat the ordered product and confirm it with the customer, and then press the order confirmation button (not shown) to confirm the order details. The above is the input operation of product information and the like in step ST1-5.

Next, when the order details are confirmed, the current mode is the normal mode (first mode), so the process shifts from step ST1-6 to step ST1-7, and a new product information such as the newly ordered product information is added. The registration record data is transmitted to the order controller 10 (step ST1-7). FIG. 11 is a diagram showing an example of the registration record file 300. As shown in the figure, the registration record file 300 is a file having various information such as a table number of an ordered customer and an order menu item, and is updated every time an order is placed or accounting is completed, and an order controller is used. 10 and each mobile terminal 90 share the data.

On the other hand, when the normal mode (first mode) is switched to the confirmation mode (second mode) during store operation and new employee education is performed, for example, the initial screen for the normal mode shown in FIG. 8A is shown. After displaying G1, for example, a specific operation is performed in the second display column G12. This serves as a mode switching signal, and the mode switching confirmation screen G16 shown in FIG. 8B is displayed by a pop-up in the initial mode G1 for normal mode. Then, when the "Yes" button in the mode switching confirmation screen G16 is pressed, the confirmation mode initial screen G4 shown in FIG. 9A is displayed. After this, the operation of the mobile terminal 90 is performed in the confirmation mode. Since this switching is a switching from the first mode to the second mode, the process shifts from step ST1-1 to step ST1-5 as in the case of the normal mode, and is in charge as in the case of the normal mode. After inputting in the person code entry field G43 and the password entry field G44 with the numeric keypad input key G45, it is possible to specify a seating table, input an ordered product, and the like. As the display screen on the touch panel 97 at that time, the seating table designation screen G2 shown in FIG. 10 (a), the product selection screen G3 shown in FIG. 10 (b), and the like are used as in the case of the normal mode. , There are some differences in the display in the following points). As a result, the same operations as those used in normal work can be performed, and effective new employee education can be performed.

By the way, in this example, the top column (first display column G11, G21, G31, etc.) of each screen in the normal mode initial screen G1, seating table designation screen G2, product selection screen G3, etc. in the normal mode. The color of the horizontally long strip-shaped background and the top column (first display column G41, G21, 1st display column G41, G21, of the initial screen G4 for the confirmation mode in the confirmation mode, the seating table designation screen G2, the product selection screen G3, etc. The color of the horizontally long strip-shaped background of (G31, etc.) is different from that of the background. At the same time, "probability" is displayed in the first display column G41 in the confirmation mode. Further, although the first display columns G21 and G31 shown in the figure do not display "probability", in the case of the confirmation mode, the first display columns G21 and G31 also display the same "probability" as the first display column G41. Do (the same applies to other screens not shown). Due to both the difference in color and the display of "certainty", the user of the mobile terminal 90 can easily and surely grasp the current mode, and can perform proper use. That is, the configuration for displaying the different colors and the display of the characters for displaying the different colors indicate which of the first mode and the second mode the current mode is, respectively. It is a means. Of course, the display means may be configured by only one of the color and the character, the color of the part other than the top column may be different, and the mode may be different by using other characters and symbols. It may be displayed, or a pop-up screen may be displayed to indicate which mode the mode is. In short, any configuration may be used as long as it is a display means for displaying which mode the current mode is.

When the input of the product information etc. in the confirmation mode is completed as described above, in step ST1-6, since it is not the first mode at present, the data that is the registration record is not transmitted, and a series of operations are performed. finish. When the "No" button in the mode switching confirmation screen G16 of FIG. 8B is pressed, the screen returns to the normal mode initial screen G1 shown in FIG. 8A.

Next, when switching from the confirmation mode to the normal mode and using the mobile terminal 90 for normal business during store operation, after displaying the confirmation mode initial screen G4 shown in FIG. 9A, for example. A specific operation is performed on the second display field G42. This serves as a mode switching signal, and the mode switching confirmation screen G46 shown in FIG. 9B is displayed by a pop-up in the initial screen G4 for the confirmation mode. Then, when the "Yes" button in the mode switching confirmation screen G46 is pressed, the normal mode initial screen G1 shown in FIG. 8A is displayed. After this, the operation of the mobile terminal 90 is performed in the normal mode. Since this switching is a switching from the second mode to the first mode, the product information and the like input in the second mode before switching the mode by shifting from step ST1-1 to step ST1-2 are used. Delete from RAM95. As a result, the product information used in the second mode, which is not the registration record, is deleted from the RAM 95. Therefore, it is possible to reliably prevent the product information used in the second mode from being reflected as the registration record managed by the order controller 10.

Next, the registration record data is received from the order controller 10 and stored in the RAM 95 (step ST1-3). At this time, as shown in FIG. 12, the reception of the registration record data is displayed on the update display field pop-up screen G17, for example, "updated". As a result, it is possible to easily confirm that the registration record has been received and updated in the mobile terminal 90 after the mode has been switched, and the mobile terminal 90 can be used for business purposes with peace of mind. The data on the seating table designation screen G2 that can confirm the seating state shown in FIG. 10A is also an update target for receiving the registration record data, and by this updating, the seating state can be matched with the actual usage state.

Next, on the initial screen G1 for the normal mode, predetermined inputs are performed in the person in charge code entry field G13 and the password entry field G14, respectively. As a result, the process proceeds from step ST1-4 to step ST1-5, and in the same manner as described above, various screens for inputting product information and the like are displayed and input is performed. Further, after the input operation of the product information and the like is completed, step ST1 In −6 and 7, in the same manner as described above, the data which is the new registration record is transmitted to the order controller 10, and the series of operations is terminated. When the "No" button in the mode switching confirmation screen G46 of FIG. 9B is pressed, the screen returns to the confirmation mode initial screen G4 shown in FIG. 9A.

As described above, the mobile terminal 90 has a normal mode (first mode) in which product information is reflected in the order controller 10 as a registration record (registration record file 300, etc.) and an order controller 10 in which the product information is registered as a registration record. A specific operation on a predetermined portion in each of the confirmation mode (second mode) that is not reflected and the switching means for switching between the first mode and the second mode (initial screen G1 for normal mode and initial screen G4 for confirmation mode). The order controller (management device) 10 is switched from the confirmation mode (second mode) to the normal mode (first mode) by the switching means. It includes a communication unit (reception means) 99 (CPU 91 and the like and steps ST1-1 to ST1-3 and the like executed by the CPU 91) that receive the registered registration record that is being managed. In this way, since the mobile terminal 90 receives the registration record from the order controller 10 when switching from the second mode to the first mode, it is easy to switch to the use of the mobile terminal 90 based on the registration record. It can be done quickly and surely. That is, for example, even if the mobile terminal 90 is used for educational purposes (second mode, training) during business operation, it can be easily and surely switched to the business mode (first mode). Can be used.

By the way, it does not mean that the second mode (for example, the training mode) does not perform any communication. That is, for example, in the case of switching to the training mode, when the ordered product is input, the order information is generated in the mobile terminal 90, but there is no problem even if this order information is transmitted to the order controller 10. In that case, for example, the transmitted order information includes identifiable information such as "order by training mode", and the order controller 10 does not reflect the information in the registration record managed as the record. To. Further, this order information may be transmitted to the kitchen terminal 70. In that case, if the kitchen monitor or the kitchen printer is provided with an identifiable display or print such as "order in training mode", the order information is displayed. Will not be cooked on the basis of. Further, it is also possible for the mobile terminal 90 in the training mode to receive the table information and the like in actual operation managed by the order controller 10. With such a configuration, training can be performed while grasping the actual operation status, so that efficient work acquisition becomes possible.

Although the embodiments of the present invention have been described above, the present invention is not limited to the above embodiments, and various modifications may be made within the scope of claims and the technical ideas described in the specification and drawings. It is possible. It should be noted that any configuration not directly described in the specification and drawings is within the scope of the technical idea of the present invention as long as the action and effect of the present invention are exhibited. For example, in the above example, the first mode is described as a normal mode and the second mode is described as a training mode, but these can be changed in various ways as needed. For example, the second mode is a terminal device. You may set it to the mode for demonstration. Here, the demonstration mode will be described. Conventionally, a terminal device (portable terminal 90) sends and receives data to and from a management device (order controller 10) to send product information (order information) to a kitchen terminal via the management device, or a product of another terminal device. It enables store operations such as receiving information on its own mobile terminal through a management device. In order to confirm such a series of operations and to demonstrate at the customer's site, it was necessary not only to prepare a terminal device but also to prepare a management device and a communication environment as a communication partner. The demonstration mode is a mode prepared to eliminate the trouble of preparing the management device and the communication environment as described above, and is a function of preparing a virtual management device in the terminal device. The terminal device sends and receives temporary product information and temporary registration record data to and from this virtual management device, and can behave as if the terminal device is being used in a real environment. Then, if the present invention is applied, when the terminal device used in this demonstration mode is moved to the actual environment and an attempt is made to use it in actual operation, the temporary product information and the temporary registration record generated in the demonstration are deleted. Moreover, since the registration record of the store is acquired, it can be easily, quickly and surely applied to the actual operation.

Further, in the above example, the case where the present invention is used for a restaurant has been described, but it can be used in various other environments as long as the present invention can be applied. For example, the present invention can be applied to a picking site such as a distribution warehouse. That is, in a distribution warehouse or the like, there is known a system in which an instruction from a management device is received by a terminal device and appropriate picking is performed based on the received product instruction or quantity instruction. Identification information such as a barcode that identifies the product information is attached to the picked product, and by reading this identification information, it is returned to the management device that the picking has been executed correctly. Since the normal mode / training mode is used in combination even in a situation where the picking data is transmitted / received, the present invention can be used.

In addition, the above description and the embodiments shown in each figure can be combined with each other as long as there is no contradiction in the purpose, configuration, and the like. Further, the above description and the description contents of each figure can be independent embodiments even if they are a part thereof, and the embodiment of the present invention is one embodiment in which the above description and each figure are combined. Not limited to.

1 Ordering system (registration system) 10 Order controller (management device)
11 CPU 13 ROM
15 RAM 17 Display unit 19 Hard disk (storage means) 21 Operation unit 23 Communication unit 25 Bus 30 Accounting device (POS terminal) 31 CPU
33 hard disk 35 ROM
37 RAM 39 Display section 41 Receipt printing section
43 Scanner unit (reading means, accounting information reading means)
45 Communication unit 47 Operation unit
49 Bus 70 Kitchen terminal (kitchen monitor)
71 CPU 73 ROM
75 RAM 77 Touch panel (display and operation unit)
79 Communication unit 80 Access point
81 Bus 90 Mobile terminal (terminal device)
91 CPU 93 ROM
95 RAM 97 touch panel (display means and input means)
99 Communication unit (reception means) 101 Operation button unit (input means)
103 Bus 120 LAN
130 External network 200 Product file (menu file)
300 Registration record file G1 Initial screen for normal mode G2 Seating table specification screen G3 Product selection screen G4 Initial screen for confirmation mode G11 1st display field G12 2nd display field G13 Person in charge code entry field G14 Password entry field G15 Numeric keypad G16 Mode switching confirmation screen G17 Communication display field pop-up screen G21 1st display field G31 1st display field G41 1st display field G42 2nd display field G43 Person in charge code entry field G44 Password entry field G45 Numeric keypad input key G46 Mode switching confirmation screen

Claims (5)

A computer as a terminal device for registering product information to be managed by the management device as a registration record,
The first mode in which the product information is reflected in the management device as a registration record, and
A second mode in which the product information is not reflected in the management device as a registration record,
A switching means for switching between the first mode and the second mode,
When the second mode is switched to the first mode by the switching means, the receiving means for receiving the registration record managed by the management device and the receiving means.
A program characterized by making it work. The program according to claim 1, wherein when the switching means switches from the second mode to the first mode, the product information registered in the second mode is deleted. The current mode is the first mode and the program according to claim 1 or 2, characterized in that to function as a display means for displaying which of the modes of the second mode. 1. The program described in 3. In the terminal device that registers the product information to be managed by the management device as the registration record
The first mode in which the product information is reflected in the management device as a registration record, and
A second mode in which the product information is not reflected in the management device as a registration record,
A switching means for switching between the first mode and the second mode,
When the second mode is switched to the first mode by the switching means, the receiving means for receiving the registration record managed by the management device and the receiving means.
A terminal device characterized by being provided with.

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