JP4024578B2 - Order input terminal and order data management device - Google Patents

Description

[0001]
BACKGROUND OF THE INVENTION
The present invention relates to an order data management apparatus for managing orders received from customers at restaurants, pubs, hotels, and the like.
[0002]
[Prior art]
Conventionally, portable order data input terminals have been used to input orders received from customers at restaurants, pubs, hotels, and the like.
[0003]
Briefly explaining the conventional order data input terminal, when a floor worker receives a food order from a customer, the order data input terminal displays each menu that has been ordered together with customer identification information such as the table number, the number of people, and the customer base. input. The menu is input by pressing a menu key assigned to a key of the order data input terminal or inputting a menu number from a numeric keypad. The input menu is stored in the input terminal, sent to the data control device by radio or the like by the end or transfer key, and the contents of the cooking instruction are displayed or printed as a slip from a data output device such as a printer or a display device. It is a mechanism to be done.
[0004]
On the other hand, for menus entered from the input terminal, apart from the normal menus, menus that normally have a unit price, such as “all-you-can-drink / all-you-can-eat”, are free for a limited time only. There are menus that perform special provision methods such as to make a fixed amount.
[0005]
[Problems to be solved by the invention]
When trying to enter such a menu on the portable order data input terminal, generally, when inputting the first order data, declare that “all-you-can-drink / all-you-can-eat” was ordered, and thereafter In the order of, an actual menu for “all-you-can-drink / all-you-can-eat” is entered. At this time, with respect to a menu that is the target of “all-you-can-drink / all-you-can-eat”, a menu with the same name was registered as a separate menu at a unit price of 0 yen, and the menu was entered. However, in ordering, not only the menus subject to “all-you-can-drink / all-you-can-eat” are always ordered. In addition, when there are multiple “all-you-can-drink / all-you-can-eat” courses, each of which has a different target menu, etc. It was difficult to judge whether it would be excluded, and the input was wrong, which resulted in complaints from customers at the time of accounting.
[0006]
In order to avoid such a problem, a method of automatically changing the unit price for the “all-you-can-drink / all-you-can-eat” menu is used on the data control device side. However, for the “all-you-can-drink / all-you-can-eat” menu, it is common for time limits to be specified, and it has been forgotten that the predetermined time has passed and the free status has been canceled. On the other hand, the floor side worker was unaware of this, and the amount was added without being able to communicate to the customer, leading to a complaint at the same time.
[0007]
[Means for Solving the Problems]
As a means for solving the first problem, the present invention provides a portable input terminal for inputting order data relating to an order received from a customer. A menu identification flag, a menu name, a unit price, and a unit price change flag are set for each menu code. If there is an area to store and when order data is entered, it is declared that it is an order subject to unit price change, and it is entered when the unit price change flag of the entered menu code indicates that it is a menu subject to change. The unit price of the selected menu is changed, and the display color of the menu name is changed.
[0008]
In order to deal with additional orders, the present invention also includes a portable input terminal for inputting order data relating to orders received from customers, and data stored in a storage device for receiving order data transmitted from the input terminal. In the order data management device comprising a control device, the input terminal has an area for storing a menu identification flag, menu name, unit price, unit price change flag for each menu code, and when inputting additional order data, When the order data stored in the data control device is searched and the order data is additional order data for the order data that has been declared to be a unit price change order in the past, the unit price change flag of the input menu code is the target of change. The unit price of the menu indicating that it is a menu is changed, and the display color of the menu name is changed.
[0009]
Furthermore, in order to cope with the time limitation of the second problem, the present invention provides a portable input terminal for inputting order data relating to an order received from a customer, and a storage device for receiving the order data transmitted from the input terminal. In the order data management device comprising a data control device for storing in the input terminal, the input terminal has an area for storing a menu name, a unit price, a unit price change flag for each menu code, and when inputting additional order data, The order data stored in the input terminal or the data control device is searched, and if it is additional order data for the order data previously declared to be a unit price change target, the unit price change target declaration was made The elapsed time from the time is measured, and if the specified time has passed in advance, the menu unit price can be changed regardless of the unit price change flag. Not you, and is characterized in that do not change the menu display color.
[0010]
DETAILED DESCRIPTION OF THE INVENTION
FIG. 1 is an external view for explaining a portable order data input terminal. About 10 menus can be displayed at the same time on the display screen (11) which is portable and can be displayed in color. In addition, a touch panel is mounted on the display screen, and a function equivalent to an input by operating the key portion (12) can be performed by touching the touch panel.
[0011]
A floor worker inputs customer identification information and order data using an order data input terminal carried when receiving orders from customers. The identification information includes information such as table number, number of people, customer base, etc. The floor operator inputs various identification information by touching the key part or display screen before or after inputting the order data. can do.
[0012]
The order data is mainly input using a key input unit. At this time, if the ordered menu is assigned to the key part, the menu can be input by pressing the corresponding key. If the menu is not assigned to the key part, the function key is used. After pressing the assigned menu number input key, the menu can also be input by directly inputting the menu number using the numeric keypad (13).
[0013]
In this way, it is also possible to confirm the entered order data after all the order menus received from the customer have been entered. By pressing the confirmation key, which is a function key, the screen returns to the first input screen, and by pressing the enter key, the order data can be confirmed on the screen and repeated in the order entered. At the time of confirmation, it is also possible to correct the quantity of order data and input a new additional menu.
[0014]
FIG. 2 is an overall configuration diagram of a system for realizing the present invention.
[0015]
The order data input at the order data input terminal (21) is transmitted to the data controller (22). Here, the order data to be transmitted includes the menu code of the ordered menu and the setting of the unit price change flag at the time of order entry. Upon receiving the order data, the data control device stores the order data in the internal storage unit, and creates cooking instruction data for instructing cooking and serving instruction data for instructing the provision of cooking. The cooking instruction data / cooking instruction data is transmitted to the printer (24) or the display device (25) which is an output device installed on the kitchen or floor via the wireless control device (23), the LAN (24), etc. A cooking instruction / layout instruction for instructing the kitchen side worker / floor worker to cook / distribute is printed or displayed.
[0016]
FIG. 3 is a flowchart of a method for inputting a new order including a “all-you-can-drink / all-you-can-eat” declaration menu. When the input of the customer identification information is completed [step 30] and the customer order is determined, the floor worker inputs the order data according to the order of the menu ordered by the customer [step 31]. The order data input terminal confirms the menu identification flag of the input menu code, and confirms whether or not the menu is the “all-you-can-drink / all-you-can-eat” declaration menu [step 32]. If the input menu is the “all-you-can-drink / all-you-can-eat” declaration menu, refer to the link information table (FIG. 5) of the “all-you-can-drink / all-you-can-eat” declaration menu and enter the “drink” The menu information table (FIG. 6) in the order data input device is searched for all menus for which the all-you-can-eat / all-you-can-eat menu is to be changed, and the unit price change flag is changed from the off state to the on state [ step 33]. In the subsequent menu entry and confirmation for repetitive work, when displaying the menu whose unit price change target flag is on on the display screen of the order data input terminal, change the display color or background color of the menu [ step 34]. For example, a menu that is normally displayed in white is displayed in yellow or blue when the unit price is to be changed.
[0017]
The floor person in charge refers to the change in the menu display color, and confirms whether the menu ordered by the customer is subject to “all-you-can-drink / all-you-can-eat”, that is, whether to change the unit price. If there is, tell the customer that they ordered a menu that is not eligible for “all-you-can-drink / all-you-can-eat” and confirm whether it is a mistake.
[0018]
If there is no problem, the order quantity of the menu is input as it is, and this menu is fixed [step 35].
[0019]
Normally, the input menu after the “all-you-can-drink / all-you-can-eat” declaration menu is entered is subject to the unit price change, but the ordering method for customers is to order the “all-you-can-drink / all-you-can-eat” declaration menu first. Not always. For example, it is conceivable to order “beer” that is the target of “all-you-can-drink / all-you-can-eat” first, and then order the “all-you-can-drink / all-you-can-eat” menu. Therefore, by setting the target range of “all-you-can-drink / all-you-can-eat” in advance so that <all menus in the same order data are targeted>, when “beer” is entered, the normal unit price Although displayed in the display color, when the “all-you-can-drink / all-you-can-eat” declaration menu is entered, the unit price change flag is turned on, and when “beer” is displayed again for repetitive work, etc., the unit price change target menu It will be represented by the display color.
[0020]
The default setting is used to set whether the “all-you-can-drink / all-you-can-eat” target menu is only the input menu after the declaration of “all-you-can-drink / all-you-can-eat” or all menus in the same transfer. Although it is set, the setting can be switched using the switching function key even during the order data input process.
[0021]
When this switching function is input, the order data input terminal re-checks whether all menus of the currently input order data are subject to the “all-you-can-drink / all-you-can-eat” declaration menu that is input at the same time. For the target menu, the unit price change flag is changed from off to on for the order data.
[0022]
In this way, when the order data input terminal completes the input of the order data, and the menu is displayed again in order for the repetitive work, the menu display color for the menu that is finally subject to the unit price change is displayed. Is displayed in a different color from the normal menu [step 36].
[0023]
After completing the repetitive work and transmitting all corresponding data to the data control device, the menu information table inside the order data input device is set to off again for the unit price change target flag of all menus, and the next order data Move on to input processing.
[0024]
Next, FIG. 4 shows a flowchart of the additional order order input process.
[0025]
When receiving an additional order from a customer, the floor-side worker first starts with an input start function for inputting an additional order. Check the slip number and table number written in the guest slip as identification information as information to be linked with the previously entered order data, and use the portable order data input terminal to check the slip number And enter the table number.
[0026]
Also, first switch the order data input terminal from the new order data input mode to the additional order data input mode by pressing the new and additional mode change keys assigned as function keys in the key input part. It is also possible to use additional order data [step 40].
[0027]
When the order data input terminal is declared to be additional order data, it first searches for past orders of the corresponding additional order data stored therein. If the corresponding order data is not found here, an inquiry is made to the data control device. In response to the inquiry, the data control device searches the order data stored in the storage unit based on the identification information of the slip number or the table number [step 41].
[0028]
Here, the corresponding order data is searched for whether or not the “all-you-can-drink / all-you-can-eat” declaration has been made in the past order data [step 42]. The link information table (FIG. 5) of the declared “all-you-can-drink / all-you-can-eat” declaration menu is confirmed, and whether or not there is a time limit is confirmed. Furthermore, when the time limit is set for the “all-you-can-drink / all-you-can-eat” order data registration time and the “all-you-can-drink / all-you-can-eat” time limit, the elapsed time from the registered time is calculated [step 43]. If it is still within the time limit, the link information table (FIG. 5) is referred to, and the unit price change flag is set from the off state for all menus for which the “all-you-can-drink / all-you-can-eat” declaration menu is to be changed. Change to the on state and start inputting the order data [step 44].
[0029]
In addition, if the “all-you-can-drink / all-you-can-eat” time limit has already passed, the unit price change flag is displayed regardless of whether there is a menu for “all-you-can-drink / all-you-can-eat” declared. Start to input order data without making any changes.
[0030]
In the input of subsequent order data, as in the case of new order data input, if the unit price change target flag is on, the menu display color or the display color on the display screen of the order data input terminal The background color is changed [step 45].
[0031]
The person in charge of the floor is not particularly aware of whether or not the order is an additional order, and it is not necessary to check the passage of time. Check if the menu you ordered is eligible for “all-you-can-drink / all-you-can-eat”, that is, if you want to change the unit price, and if necessary, order a menu that is not eligible for “all-you-can-drink / all-you-can-eat” If there is no problem, the order quantity of the menu is input as it is, and this menu is confirmed [step 46].
[0032]
When the menus are displayed again in order for repeat operations after the order data has been entered, the menu display color is displayed in a color different from the normal menu for the menus for which the unit price has been changed. [Step 47].
[0033]
After completing the repetitive work and sending all relevant data to the data control device, the unit price of all menus is changed again for the menu information table inside the order data input device, just as when inputting data for new orders. The target flag is returned to off, and the process proceeds to the next order data input process.
[0034]
In this way, the order data input at the order data input terminal is transmitted to the data control device, and the data control device stores the order data in the internal storage unit and prepares the cooking for instructing cooking. Instruction data and serving instruction data for instructing the provision of food are created, and are printed or displayed on a printer or display device which is an output device installed in the kitchen or floor.
[0035]
At this time, the "all-you-can-drink / all-you-can-eat" declaration menu and the unit price change menu determined by the unit price change flag included in the order data have different fonts, character sizes, and display colors to distinguish them from other normal menus. It is changed and printed and displayed so that not only the floor worker but also the kitchen worker can be clearly notified that the unit price change menu such as “all-you-can-drink / all-you-can-eat” has been input.
[0036]
In this embodiment, the embodiment has been described in which the menu display color is changed for the unit price change target menu, but on the contrary, after the unit price change declaration is made, The same effect can be obtained by displaying differently from the normal input when the is input.
Further, in this embodiment, an example in which menu discrimination is performed by color display has been described, but the same can be done by changing the font, changing the size of characters, or changing the input sound when inputting a menu such as a buzzer. Effects can be obtained.
[0037]
【The invention's effect】
According to the present invention, when order data including an “all-you-can-drink / all-you-can-eat” menu that involves changing the unit price is generated, it is determined whether or not the unit price is automatically changed when order data is input. And by providing a means to change the display color of the menu at the time of input at the order data input terminal or confirmation for repeat depending on whether the unit price is to be changed, order data can be sent to the floor staff At the time of input, it is possible to call attention to the target of changing the unit price, not to be targeted, and to prevent input mistakes and to prevent customers from making unnecessary claims in advance by checking with customers in advance. .
[Brief description of the drawings]
FIG. 1 is an external view of an order data input terminal.
FIG. 2 is a hardware configuration diagram of the system.
FIG. 3 is a flowchart showing a procedure for inputting new order data.
FIG. 4 is a flowchart showing a procedure for inputting additional order data.
FIG. 5 is a menu information table of an order data input terminal and a data control device.
FIG. 6 is a link information table of “all-you-can-drink / all-you-can-eat menu”.
[Explanation of symbols]
11 Order Data Input Terminal Display Unit 12 Order Data Input Terminal Key Unit 13 Order Data Input Terminal Numeric Keypad 21 Order Data Input Terminal 22 Data Control Device 23 Printer 24 Display Device

Claims (4)

In a portable order input terminal for inputting order data relating to orders received from customers, each menu code has an area for storing a menu identification flag, a menu name, a unit price, and a unit price change flag. If the unit price change flag of the input menu code indicates that the order is subject to change after the declaration that the order is subject to unit price change, the unit price of the input menu is changed and the unit price change target An order input terminal that changes the display color of the menu name depending on whether the unit price is not subject to change. In a portable order input terminal for inputting order data relating to orders received from customers, each menu code has an area for storing a menu identification flag, a menu name, a unit price, and a unit price change flag. When it is declared that the order is subject to unit price change, even if the menu entered before the declaration also shows that the unit price change flag of the entered menu code indicates that the menu is subject to change, An order input terminal characterized by changing a unit price and changing a display color of a menu name depending on whether the unit price is changed or not. An order data management device comprising: a portable input terminal for inputting order data relating to an order received from a customer; and a data control device for receiving the order data transmitted from the input terminal and storing it in a storage device. The terminal has an area for storing a menu identification flag, a menu name, a unit price, and a unit price change flag for each menu code, and when inputting additional order data, the order data stored in the data control device is searched, If it is additional order data for the order data declared to be the unit price change target, the unit price change of the menu indicating that the unit price change flag of the input menu code indicates the change target menu is performed. In addition, the order data management is characterized by changing the display color of the menu name depending on whether the unit price is subject to change or not. Location. In the case of additional order data input from the input terminal, the order data stored in the data control device is searched, and when the order data is additional order data for the order data previously declared to be a unit price change target order Measure the elapsed time from the time when the order was declared to be unit price change, and if the predetermined time specified in advance has passed or if it was forcibly canceled, the unit price change flag 4. The order data management apparatus according to claim 3, wherein the menu unit price is not changed and the menu display color is not changed.

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