JP2010508582A5 - - Google Patents

Download PDF

Info

Publication number
JP2010508582A5
JP2010508582A5 JP2009534762A JP2009534762A JP2010508582A5 JP 2010508582 A5 JP2010508582 A5 JP 2010508582A5 JP 2009534762 A JP2009534762 A JP 2009534762A JP 2009534762 A JP2009534762 A JP 2009534762A JP 2010508582 A5 JP2010508582 A5 JP 2010508582A5
Authority
JP
Japan
Prior art keywords
question
answer
computer
readable media
user
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
JP2009534762A
Other languages
English (en)
Japanese (ja)
Other versions
JP2010508582A (ja
Filing date
Publication date
Priority claimed from US11/553,136 external-priority patent/US20080104065A1/en
Application filed filed Critical
Publication of JP2010508582A publication Critical patent/JP2010508582A/ja
Publication of JP2010508582A5 publication Critical patent/JP2010508582A5/ja
Pending legal-status Critical Current

Links

JP2009534762A 2006-10-26 2007-10-15 Ｆａｑの自動発生および更新装置 Pending JP2010508582A (ja)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
US11/553,136 US20080104065A1 (en) 2006-10-26 2006-10-26 Automatic generator and updater of faqs
PCT/US2007/081391 WO2008051747A1 (en) 2006-10-26 2007-10-15 Automatic generator and updater of faqs

Publications (2)

Publication Number Publication Date
JP2010508582A JP2010508582A (ja) 2010-03-18
JP2010508582A5 true JP2010508582A5 (enExample) 2010-12-02

Family

ID=39324923

Family Applications (1)

Application Number Title Priority Date Filing Date
JP2009534762A Pending JP2010508582A (ja) 2006-10-26 2007-10-15 Ｆａｑの自動発生および更新装置

Country Status (11)

Country Link
US (1) US20080104065A1 (enExample)
EP (1) EP2076852A4 (enExample)
JP (1) JP2010508582A (enExample)
KR (1) KR20090073181A (enExample)
CN (1) CN101529413A (enExample)
AU (1) AU2007309269B2 (enExample)
BR (1) BRPI0716233A2 (enExample)
MX (1) MX2009003328A (enExample)
RU (1) RU2009115715A (enExample)
TW (1) TW200830206A (enExample)
WO (1) WO2008051747A1 (enExample)

Families Citing this family (65)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP5169816B2 (ja) * 2006-03-01 2013-03-27 日本電気株式会社 質問回答装置、質問回答方法および質問回答用プログラム
US8413220B1 (en) * 2007-07-30 2013-04-02 Intuit Inc. System and method for user authentication
US8151343B1 (en) 2007-07-30 2012-04-03 Intuit Inc. Method and system for providing authentication credentials
US8515786B2 (en) 2008-02-22 2013-08-20 Accenture Global Services Gmbh Rule generation system adapted for an insurance claim processing system
US20090217185A1 (en) * 2008-02-22 2009-08-27 Eugene Goldfarb Container generation system for a customizable application
US8478769B2 (en) * 2008-02-22 2013-07-02 Accenture Global Services Limited Conversational question generation system adapted for an insurance claim processing system
US8019753B2 (en) * 2008-09-11 2011-09-13 Intuit Inc. Method and system for generating a dynamic help document
US9639609B2 (en) * 2009-02-24 2017-05-02 Microsoft Technology Licensing, Llc Enterprise search method and system
US20100235311A1 (en) * 2009-03-13 2010-09-16 Microsoft Corporation Question and answer search
US20100235343A1 (en) * 2009-03-13 2010-09-16 Microsoft Corporation Predicting Interestingness of Questions in Community Question Answering
US20110125734A1 (en) * 2009-11-23 2011-05-26 International Business Machines Corporation Questions and answers generation
EP2354975B1 (en) 2010-02-09 2013-04-10 ExB Asset Management GmbH Automatic association of informational entities
US8990122B2 (en) * 2010-03-16 2015-03-24 Sony Corporation Method and system for providing computer application support
JP2012168614A (ja) * 2011-02-10 2012-09-06 Fujitsu Ltd 情報処理装置
CN102737022B (zh) * 2011-03-31 2015-01-07 百度在线网络技术（北京）有限公司 获取和搜索相关知识信息的方法及装置
US8560567B2 (en) * 2011-06-28 2013-10-15 Microsoft Corporation Automatic question and answer detection
US9117194B2 (en) 2011-12-06 2015-08-25 Nuance Communications, Inc. Method and apparatus for operating a frequently asked questions (FAQ)-based system
US9355150B1 (en) * 2012-06-27 2016-05-31 Bryan R. Bell Content database for producing solution documents
US10169456B2 (en) * 2012-08-14 2019-01-01 International Business Machines Corporation Automatic determination of question in text and determination of candidate responses using data mining
US10614725B2 (en) 2012-09-11 2020-04-07 International Business Machines Corporation Generating secondary questions in an introspective question answering system
US9444859B2 (en) * 2012-12-06 2016-09-13 At&T Intellectual Property I, L.P. Event management system
US9219720B1 (en) 2012-12-06 2015-12-22 Intuit Inc. Method and system for authenticating a user using media objects
US9015097B2 (en) 2012-12-19 2015-04-21 Nuance Communications, Inc. System and method for learning answers to frequently asked questions from a semi-structured data source
CN103049548B (zh) * 2012-12-27 2016-08-10 科大讯飞股份有限公司 电子渠道应用上的faq识别系统及方法
US9678993B2 (en) 2013-03-14 2017-06-13 Shutterstock, Inc. Context based systems and methods for presenting media file annotation recommendations
US9064001B2 (en) 2013-03-15 2015-06-23 Nuance Communications, Inc. Method and apparatus for a frequently-asked questions portal workflow
US20140358631A1 (en) * 2013-06-03 2014-12-04 24/7 Customer, Inc. Method and apparatus for generating frequently asked questions
JP6212308B2 (ja) * 2013-07-05 2017-10-11 株式会社野村総合研究所 コミュニケーションシステム
US20150095267A1 (en) * 2013-09-30 2015-04-02 Avaya Inc. Techniques to dynamically generate real time frequently asked questions from forum data
CN104657390B (zh) * 2013-11-22 2018-01-12 清华大学 一种问答平台实现方法和系统
US9495457B2 (en) 2013-12-26 2016-11-15 Iac Search & Media, Inc. Batch crawl and fast crawl clusters for question and answer search engine
US20150186527A1 (en) * 2013-12-26 2015-07-02 Iac Search & Media, Inc. Question type detection for indexing in an offline system of question and answer search engine
KR20160014463A (ko) 2014-07-29 2016-02-11 삼성전자주식회사 서버, 서버의 정보 제공 방법, 디스플레이 장치, 디스플레이 장치의 제어 방법 및 정보 제공 시스템
US9619513B2 (en) * 2014-07-29 2017-04-11 International Business Machines Corporation Changed answer notification in a question and answer system
US9720963B2 (en) 2014-11-05 2017-08-01 International Business Machines Corporation Answer category data classifying using dynamic thresholds
US10061842B2 (en) 2014-12-09 2018-08-28 International Business Machines Corporation Displaying answers in accordance with answer classifications
US9165057B1 (en) * 2015-03-10 2015-10-20 Bank Of America Corporation Method and apparatus for extracting queries from webpages
US10621218B2 (en) * 2015-03-30 2020-04-14 Avaya Inc. Systems and methods for compiling and dynamically updating a collection of frequently asked questions
US10169326B2 (en) 2015-05-22 2019-01-01 International Business Machines Corporation Cognitive reminder notification mechanisms for answers to questions
US9912736B2 (en) 2015-05-22 2018-03-06 International Business Machines Corporation Cognitive reminder notification based on personal user profile and activity information
US10152534B2 (en) * 2015-07-02 2018-12-11 International Business Machines Corporation Monitoring a corpus for changes to previously provided answers to questions
CN105159881B (zh) * 2015-08-28 2018-09-28 北京奇艺世纪科技有限公司 一种聚合页面中数据模块的方法及装置
US10769185B2 (en) 2015-10-16 2020-09-08 International Business Machines Corporation Answer change notifications based on changes to user profile information
US9589049B1 (en) * 2015-12-10 2017-03-07 International Business Machines Corporation Correcting natural language processing annotators in a question answering system
US10095750B2 (en) * 2016-01-13 2018-10-09 Ricoh Company, Ltd. Adaptive query processing
JP6929539B2 (ja) * 2016-10-07 2021-09-01 国立研究開発法人情報通信研究機構 ノン・ファクトイド型質問応答システム及び方法並びにそのためのコンピュータプログラム
CN108090060A (zh) * 2016-11-21 2018-05-29 中兴通讯股份有限公司 问答系统、问题答案的显示方法及终端
US10956824B2 (en) * 2016-12-08 2021-03-23 International Business Machines Corporation Performance of time intensive question processing in a cognitive system
WO2018195875A1 (en) * 2017-04-27 2018-11-01 Microsoft Technology Licensing, Llc Generating question-answer pairs for automated chatting
EP3432182B1 (en) * 2017-07-17 2020-04-15 Tata Consultancy Services Limited Systems and methods for secure, accessible and usable captcha
CN109947905B (zh) * 2017-08-15 2023-02-21 富士通株式会社 生成提问回答对的方法和设备
US11238075B1 (en) * 2017-11-21 2022-02-01 InSkill, Inc. Systems and methods for providing inquiry responses using linguistics and machine learning
CN107992554A (zh) * 2017-11-28 2018-05-04 北京百度网讯科技有限公司 提供问答信息的聚合结果的搜索方法和装置
US10956468B2 (en) 2017-11-30 2021-03-23 International Business Machines Corporation Cognitive template question system
US10812460B2 (en) * 2018-01-02 2020-10-20 Bank Of America Corporation Validation system utilizing dynamic authentication
CN108182287A (zh) * 2018-01-29 2018-06-19 百度在线网络技术（北京）有限公司 一种自动问答方法、装置及服务器
WO2019202788A1 (ja) * 2018-04-16 2019-10-24 株式会社Ｎｔｔドコモ 対話システム
CN109346068A (zh) * 2018-08-16 2019-02-15 北京云迹科技有限公司 机器人语音交互方法及装置
US11157244B2 (en) * 2018-11-21 2021-10-26 Kony, Inc. System and method for delivering interactive tutorial platform and related processes
US10831989B2 (en) 2018-12-04 2020-11-10 International Business Machines Corporation Distributing updated communications to viewers of prior versions of the communications
US20220237637A1 (en) * 2018-12-18 2022-07-28 Meta Platforms, Inc. Systems and methods for real time crowdsourcing
US12223957B2 (en) * 2019-08-29 2025-02-11 Boe Technology Group Co., Ltd. Voice interaction method, system, terminal device and medium
JP6714268B1 (ja) * 2019-10-11 2020-06-24 株式会社エクサウィザーズ 質問文出力方法、コンピュータプログラム及び情報処理装置
CN113127325B (zh) * 2019-12-30 2024-04-16 腾讯科技（深圳）有限公司 问题单的处理方法、装置及存储介质
CN112883177B (zh) * 2021-02-18 2024-08-27 联想(北京)有限公司 一种智能回复方法及装置

Family Cites Families (10)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100503054B1 (ko) * 1997-12-11 2005-11-11 삼성전자주식회사 인터넷을 이용한 고객지원시스템의 질의응답방법 및 장치
JP2001256151A (ja) * 2000-03-14 2001-09-21 Mudix Inc コンテンツ配信システム及びコンテンツ配信方法
KR100434688B1 (ko) * 2000-05-25 2004-06-04 주식회사 다이퀘스트 대화형 ｄｂ, ｆａｑ리스트, 웹사이트에 대한 통합형 자연어 질의-응답 검색 방법
AU2001280998A1 (en) * 2000-08-03 2002-02-18 Bruce A. Epstein Information collaboration and reliability assessment
JP2003006207A (ja) * 2001-06-18 2003-01-10 Nippon Telegr & Teleph Corp <Ntt> 質問回答方法、質問回答装置及び質問回答プログラム。
JP2003036389A (ja) * 2001-07-23 2003-02-07 Tsuguo Niihama Ｉｐ接続機能を有する公衆電話網を利用した、広告配信システム
JP2007537496A (ja) * 2002-12-10 2007-12-20 テルアバウト，インコーポレイテッド コンテンツ作成、配信、対話、及びモニタリングシステム
JP2005173953A (ja) * 2003-12-11 2005-06-30 Matsushita Electric Ind Co Ltd Ｆａｑ検索システム
US7933907B2 (en) * 2004-02-19 2011-04-26 The Western Union Company Methods and systems for providing personalized frequently asked questions
US20070011270A1 (en) * 2005-06-14 2007-01-11 Klein Stephen D Methods and apparatus for initiating and alerting a conversation with an automated agent

Similar Documents

Publication Publication Date Title
JP2010508582A5 (enExample)
US11681750B2 (en) System and method for providing content to users based on interactions by similar other users
Leydesdorff How are new citation‐based journal indicators adding to the bibliometric toolbox?
Chen Improving website structure through reducing information overload
RU2009115715A (ru) Средства автоматического формирования и обновления списка часто задаваемых вопросов (faq)
CN102171689B (zh) 用于提供搜索结果的方法、系统
Jurczyk et al. Discovering authorities in question answer communities by using link analysis
Jansen et al. Web searcher interaction with the Dogpile. com metasearch engine
US8812520B1 (en) Augmented resource graph for scoring resources
US20090287676A1 (en) Search results with word or phrase index
US9679027B1 (en) Generating related questions for search queries
US8620950B1 (en) Regional indexes
JP2015537319A (ja) モバイルアプリケーションをプッシュする方法及びシステム
JP2012528406A (ja) 検索結果のマージ
US9984155B2 (en) Inline discussions in search results around real-time clusterings
CN102792300A (zh) 基于用户角色的可定制的语义搜索
KR20110009198A (ko) 최다 클릭된 다음 객체들을 갖는 검색 결과
JP2009532774A5 (enExample)
CN102708168A (zh) 一种教学资源搜索结果排序的系统及方法
CA2713932C (en) Automated boolean expression generation for computerized search and indexing
CN104424356A (zh) 控制方法、省略语管理装置、全拼显示装置及其控制方法
KR20110122719A (ko) 탐색 엔진 결과 페이지 연구 보조를 위한 시스템 및 방법
JP2017138958A (ja) テーマ型Ｗｅｂコーパス
US10127314B2 (en) Systems and methods for optimizing search engine performance
JP5068358B2 (ja) 回答者抽出装置及びその方法