JP2003186980A - Server device equipped with safety confirming function and safety confirmation control program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To effectively suppress the increase of the traffic of a communication network by efficiently confirming the safety of a victim when any disaster occurs. <P>SOLUTION: In a safety confirming server SV, the user information of a user and the contact destination information of his or her safety is previously registered respectively in a user information data base 14 and a contact destination information data base 15, and when emergency information occurs, the target area of safety confirmation is specified, and a safety confirmation mail is transmitted to the portable terminal of the user who is present in the area. Then, the reception of a reply mail from the user is monitored, and the safety confirmation information is prepared based on the receiving situation, and the safety confirmation information is stored in a safety confirmation information data base 16, and distributed to the contact destination registered in the contact destination information data base 15. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a server device having a function of confirming the safety of a victim when a disaster or the like occurs, and a safety confirmation control program used in this server device.

[0002]

2. Description of the Related Art In daily life, people may be hit by natural disasters such as typhoons and earthquakes, as well as large-scale accidents and disasters such as explosions and fires. When such a disaster occurs, not only business contact but also contact for confirming the safety of the victim is frequently made.

As a method of contacting the safety, for example, the disaster victims individually call their family members or acquaintances using their own mobile phones or nearby public telephones, and inform them of their safety by voice communication. On the other hand, when ascertaining the safety of a disaster victim from a family member or an acquaintance, a telephone call of the family member or an acquaintance is made to a mobile telephone held by the victim or a fixed telephone such as a workplace, and an inquiry about the safety is made by a voice call.

[0004]

However, when the victims themselves and their families, acquaintances, etc. use the telephones to communicate with each other by voice call, the communication traffic immediately after the occurrence of the disaster increases sharply for a short time. In many cases, the public communication network falls into a congestion state, and as a result, contact is often lost. Such a state is not preferable because it not only places a great psychological burden on the victim and his / her family and acquaintances, but also greatly damages various other communications.

The present invention has been made in view of the above circumstances, and an object thereof is to make it possible to efficiently confirm the safety of the victim in the event of a disaster, thereby increasing the traffic of the communication network. It is an object to provide a server device and a safety confirmation control program having a safety confirmation function that can be effectively suppressed.

[0006]

In order to achieve the above object, the present invention provides a server capable of connecting to an information providing computer device used by an information provider and a portable terminal used by a user via a communication network. The apparatus is provided with a user information storage unit that stores at least destination information of the mobile terminal used by the user. Then, when the emergency information provided from the information providing computer device is received, a safety confirmation request for requesting a response from the user is created in accordance with the received emergency information, and the safety confirmation request is transmitted to the user information. Based on the destination information stored in the storage means, the information is transmitted to the mobile terminal used by the user. Further, a response from the user's mobile terminal to the transmission of the safety confirmation request is received, and safety confirmation information concerning the user is created based on the reception status of this response.

Therefore, according to the present invention, when emergency information is generated, a safety confirmation request is created in the server device, and this safety confirmation request is transmitted to the portable terminal of the user who is registered in advance. Then, the safety confirmation information is created according to the reception status of the response returned from the mobile terminal of the user. That is, by simply registering the destination information of the user in advance, the safety confirmation of the user is automatically performed by the server device. Therefore, it is possible to confirm the safety of many victims more efficiently than when the family members and acquaintances individually confirm the safety of the victims. Can be effectively suppressed.

In particular, if the safety confirmation request is transmitted by a safety confirmation mail and the response is received by a reply mail, the safety confirmation can be performed very efficiently by packet communication. Further, since the user only has to reply to the mail that he or she is used to, it is possible to easily and surely return a reply even in a confusion situation in an emergency.

Further, according to the present invention, position information is stored in the user information storage means in addition to the destination information of the mobile terminal used by the user. Then, when the emergency information is received from the information providing computer device, the user whose safety is to be confirmed is selected based on the emergency information and the position information of the user stored in the user information storage means. The safety confirmation request is transmitted to the portable terminal used by the user whose safety is confirmed. With this configuration, for example, it is possible to send a safety confirmation request only to users existing in the disaster area, which allows the safety confirmation process to be performed more efficiently and increases the traffic of the communication network. Can be suppressed more effectively.

Further, according to the present invention, position information is stored in the user information storage means in addition to the destination information of the portable terminal used by the user. When the emergency information is received from the information providing computer device, it is registered in the user information storage means based on the emergency information and the position information of the user stored in the user information storage means. The safety confirmation priority is set for a plurality of users, and the safety confirmation request is transmitted in a time-sharing manner to the mobile terminals used by the users according to the set priority.
With this configuration, for example, a plurality of users whose safety is to be confirmed is given a higher priority in the order closer to the disaster area, and the safety confirmation is performed in order from the users who are closer to the disaster area according to this priority. It becomes possible. Therefore, it is possible to effectively suppress a sudden increase in traffic of the communication network, and preferentially confirm the safety from the user who is most concerned about the safety.

Further, the present invention transmits a safety confirmation request for a response to a user's mobile terminal and question information for making the user answer the detailed situation of the user, and the user's mobile terminal. Receives the response and the user's answer information to the question information. Further, it is also characterized in that the safety confirmation information about the corresponding user is created based on the presence or absence of the response and the response information.

With this configuration, in the safety confirmation server device, in addition to the information regarding the safety of the user, it is possible to collect reply information indicating the detailed disaster situation of the user. Therefore, when the safety confirmation information is delivered, the family member or a colleague can understand not only the safety of the user but also the damage situation in detail when the user is affected by the disaster. It will be possible to take action promptly.

Further, the present invention is characterized in that the safety confirmation request is retransmitted when the response monitoring means does not receive a response from the user's portable terminal. With this configuration, even if the wireless reception environment of the user's mobile terminal is temporarily deteriorated and the safety confirmation request cannot be received, the safety confirmation request can be reliably notified.

The present invention further comprises contact information storage means for storing at least destination information of the information communication terminal used by the contact information for the safety of the user, and means for transmitting the safety confirmation information. The confirmation information is transmitted to the information communication terminal of the corresponding contact based on the destination information stored in the contact information storage means. With this configuration, the safety confirmation information of the user is automatically distributed to the family, acquaintances, and the like registered in advance. For this reason, family members, acquaintances, etc. can confirm the safety of the victim without having to call the victim for inquiries.

The transmitting means of the safety confirmation information includes the following 2
There are two possible configurations. The first configuration determines the receiving function of the information communication terminal used by the contact, and if the information communication terminal used by the contact has a mail receiving function as a result of this determination, A safety contact mail in which safety confirmation information is inserted or attached is created, and the created safety contact mail is transmitted to the information communication terminal of the corresponding contact.

In the second configuration, the receiving function of the information communication terminal used by the contact is determined, and if the information communication terminal used by the contact has a facsimile receiving function as a result of this determination, the user's The safety confirmation information is converted into facsimile data, and the facsimile data is transmitted to the information communication terminal of the corresponding contact.

By providing these configurations, even if the information communication terminal of the contact has a mail receiving function, such as a personal computer or a mobile terminal, or a facsimile machine, the safety confirmation information is distributed to the contact. can do.

Further, the present invention further comprises safety confirmation information storage means for storing the safety confirmation information of the user created by the safety management means, and means for transmitting the safety confirmation information to the information communication terminal of the inquiry source. Then, when the inquiry about the safety of the user comes from the information communication terminal of the inquiry source, the safety confirmation information of the user corresponding to the inquiry is read out from the safety confirmation information storage means, and the read safety confirmation information is read. It is characterized in that information is transmitted to the information communication terminal of the inquiry source. With such a configuration, when the safety confirmation information does not reach the contact for some reason, the safety confirmation information of the victim is notified by accessing the server device from the contact. Also, when an unregistered person as a contact information accesses the server device, the safety confirmation information of the affected person is notified. Therefore, the safety confirmation information of the victim can be repeated or notified to a wide range of people as necessary.

Further, according to the present invention, the portable terminal used by the user supplies power to the main part responsible for the main operation of the terminal and the main part on a regular basis for a predetermined time while the power switch is off. And a power management unit for enabling reception of the first activation signal, the server device transmits the first activation signal to the portable terminal of the user before transmitting the safety confirmation request. Send. The first activation signal causes the main part of the mobile terminal to transit to a state in which the safety confirmation request can be received. With this configuration, even if the power switch of the mobile terminal is not turned on, the safety confirmation request is delivered after the operating state of the mobile terminal is changed to the receivable state. Therefore, the safety confirmation request can be reliably received by the user's mobile terminal.

Further, according to the present invention, the portable terminal used by the user is characterized in that the first mode in which all of sound, light and vibration are generated and the generation of at least one of the sound, light and vibration is stopped. When the incoming notification means for selectively using the second mode is provided, a second activation signal is transmitted to the mobile terminal of the user prior to the transmission of the safety confirmation request, and the second activation is performed. It is also characterized in that the mode of the incoming call notification means of the mobile terminal is forcibly changed to the first mode by a signal. With this configuration, even if the incoming call notification mode of the mobile terminal owned by the user is set to the so-called manner mode in which no sound is generated, after the manner mode is changed to the normal mode in which sound is generated, A safety confirmation request is delivered. Therefore, the user can more surely know the arrival of the safety confirmation request.

[0021]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS (First Embodiment) FIG. 1 is a schematic configuration diagram of a communication system having a safety confirmation service function according to a first embodiment of the present invention. In the figure, NW is a communication network, such as a wired public communication network including PSTN and ISDN, a cellular mobile phone system, and P
It includes a mobile communication network such as HS, a computer network such as the Internet, a company-dedicated network, and a CATV network.

To the communication network NW, a safety confirmation server SV, which plays a central role for carrying out the safety confirmation service according to the present invention, and a plurality of information providing servers IS1 to ISk are connected. Information providing server IS1
The ISk is operated by, for example, a weather information distribution company, a disaster prevention information center of a national or local government, or each news distribution company, and transmits the latest information on natural disasters, accidents and disasters.

On the other hand, MS1 to MSn are portable terminals possessed by each user who receives the safety confirmation service and can be connected to the safety confirmation server SV via the communication network NW. These mobile terminals MS1 to MS1
Each MSn is an Internet-compatible terminal having a mail transmission / reception function or a browser function. Also, T
M1 to TMm are information terminals owned by the contact information or inquiry source of the safety of the user, and this information terminal TM1
~ TMm can also be connected to the safety confirmation server SV via the communication network NW. Information terminals TM1 to TMm
Includes a personal computer or a mobile terminal having a mail receiving function, a voice communication terminal having only a voice communication function, and a facsimile machine.

Furthermore, this system also includes a service partner company such as a non-life insurance company that provides additional services to the user using the above-mentioned safety confirmation service, and the terminal AT of this service partner company also has a communication network NW. It is possible to connect to the safety confirmation server SV via the above. In addition,
RT is a terminal of a management center that operates the safety confirmation server SV, and this terminal RT is also connected to the safety confirmation server SV via the communication network NW.

By the way, the safety confirmation server SV is configured as follows. FIG. 2 is a functional block diagram showing the configuration. The safety confirmation server SV includes a CPU 10 including a microprocessor, and a program memory 12, a disaster information database 13, a user information database 14, a contact information database 15, and a CPU 11 via a bus 11. The safety confirmation information database 16 is connected to each. Also, the CPU 10
A communication interface 17 is also connected to. The communication interface 17 performs information transmission with the communication network NW according to a predetermined protocol such as TCP / IP.

The disaster information database 13 includes past occurrence information on earthquakes, tsunamis, volcanoes, typhoons, radioactive disasters, chemical disasters, photochemical smog, human disasters and weather, information on countermeasures, evacuation sites by region, etc. Information related to the disaster, explanation of terms related to disasters, etc. are stored. This information is
It is added or updated each time new disaster information is provided from the providing servers IS1 to ISk, and is also added or updated when a processing operation for adding or updating information is performed at the terminal RT of the management center. .

The user information database 14 stores the personal information and the mail address of the portable terminal in association with the user identification number (user ID). Personal information includes name, gender, date of birth, address, telephone number, blood type,
It is composed of the medical history and the name of the hospital where the family was attended. The user information database 14 also stores position information indicating the current position of the user. This position information is obtained, for example, by acquiring position registration information (identification information of the base station or latitude / longitude information indicating the location of the base station) of the mobile terminals MS1 to MSn owned by the user from the mobile communication switch of the communication network NW. It is stored and updated regularly.

When the mobile terminal is equipped with a GPS receiver, the latitude / longitude information of the mobile terminal calculated based on the reception data of the GPS receiver is periodically acquired as the position information. It may be stored. Figure 6
It shows an example of a storage result of user information in the user information database 14.

The contact information database 15 stores, in association with the user ID, contact information of family members, acquaintances, bosses and colleagues of the workplace who should be notified of the safety of the user. The contact information is composed of a contact name and a telephone number or email address. FIG. 7 shows an example of a storage result of contact information in the contact information database 15.

The safety confirmation information database 16 stores user safety confirmation information obtained by safety confirmation control described later. The safety confirmation information is composed of information indicating whether the user's survival has been confirmed or not, and information indicating the detailed state of the user's survival confirmation.

By the way, the program memory 12 has a user / contact management control program 12a, a disaster information distribution control program 12b, and a safety confirmation control program 1.
2c, a safety confirmation information delivery control program 12d, and a safety confirmation information browsing control program 12e are stored.

User / contact management control program 12a
When a user information registration request and contact information registration request arrive from the user's mobile terminals MS1 to MSn,
The sent user information and contact information are stored in the user information database 14. Also, when a request for registration of user information and a request for registration of contact information arrives from the terminal AT of a service partner company such as a non-life insurance company on behalf of the user, the sent user information and contact information. Is stored in the user information database 14. The stored user information and contact information can be changed from the user's mobile terminals MS1 to MSn and the service affiliated company's terminal AT in the same manner.

When the disaster information is provided from the servers IS1 to ISk of the information providing company, the disaster information delivery control program 12b also includes the provided disaster information and the related information accumulated in the disaster information database 13. Then, disaster notification data is created and the created disaster notification data is notified to the mobile terminals MS1 to MSn of the user by mail.

The safety confirmation control program 12c specifies the safety confirmation target area based on this emergency information when the emergency information regarding the occurrence of the disaster is notified from the servers IS1 to ISk of the information providing company, and the user A user existing in the safety confirmation target area is selected from the information database 14. Then, a safety confirmation e-mail for requesting a response is sent to the mobile terminal MSi of this user, the reception of the reply e-mail is monitored, and safety confirmation information is created based on the result, and a safety confirmation information database is sent. It stores in 16.
In addition, it detects users who have not been confirmed to receive reply emails within a certain period of time since the safety confirmation email was sent.
The safety confirmation email is resent to this user.

Safety confirmation information distribution control program 12d
Is the contact information database 15 based on the safety confirmation information of the user obtained by the safety confirmation control program 12c.
It is distributed to the information terminal devices TM1 to TMm of each contact based on the contact information registered in. At that time, the type of the information terminal equipment TM1 to TMm of the contact information is judged, and if it is a terminal such as a personal computer having a mail receiving function, it is transmitted by mail, while if it is a facsimile machine, the safety confirmation information is facsimile data. Convert to and send.

Safety confirmation information browsing control program 12e
Is applicable from the safety confirmation information database 16 when an inquiry request about the safety of the user arrives from the information terminal device of the inquiry source or when a browsing request for the safety confirmation information comes from the terminal AT of the service partner company. The safety confirmation information of the user is read, and the read safety confirmation information is transmitted to the information terminal device of the inquiry source or the terminal AT of the service partner company. At this time, if the inquiry is using the browser function of the information terminal device, the safety confirmation information is downloaded as it is. On the other hand, if a voice inquiry request comes from a voice communication terminal such as a telephone, a voice synthesis function is provided. The safety confirmation information is converted into a voice message and transmitted using the above.

On the other hand, the mobile terminals MS1 to MS1 used by the user
MSm is configured as follows. FIG. 3 is a block diagram showing its configuration. That is, a radio signal transmitted from a base station (not shown) is received by the antenna 21, and then received by the receiving circuit (RX) 2 via the antenna duplexer (DUP) 22.
Input to 3. The receiving circuit 23 down-converts the received radio signal into an intermediate frequency signal or a baseband signal after amplifying it with a low noise amplifier. Demodulation circuit (D
The EM) 24 demodulates the reception signal obtained by the reception circuit 23 by a predetermined demodulation method and inputs the demodulation signal to the baseband LSI 25. Baseband LSI2
In the voice communication mode, 5 reproduces the voice signal by performing a predetermined voice decoding process on the demodulated signal, and outputs the voice signal from the speaker 26 in a loud voice. On the other hand, in the case of the data communication mode for transmitting mail and data,
The demodulated signal is decoded to reproduce the received data, and the reproduced received data is stored in the memory 27 and displayed on the display unit 32.

On the other hand, in the voice communication mode, the user's transmission signal input to the microphone 28 is voice-encoded in the baseband LSI 25 and converted into transmission data. Then, this transmission data is a modulation circuit (MOD).
After being modulated by 29, it is up-converted into a radio signal by a transmission circuit (TX) 30 and is amplified to a predetermined transmission power level. Then, this radio signal is supplied to the antenna 21 via the antenna duplexer 22 and transmitted from the antenna 21 to a base station (not shown). On the other hand, in the data communication mode, a transmission mail or data is created by the baseband LSI 25 by operating the input unit 31. The created transmission data is converted into a radio signal by the modulation circuit 29 and the transmission circuit 30, and then the antenna 21 is transmitted via the antenna duplexer 22.
Sent from.

The incoming call notification unit 33 includes a sounder, a light emitting diode, and a vibrator, and when an incoming call occurs, these are selectively driven to notify the incoming call. As the incoming call notification mode, there are a normal mode in which the sounder, the light emitting diode, and the vibrator are all used to notify the incoming call, and a manner mode in which the incoming call is notified using only the light emitting diode and the vibrator. It is set alternatively by the mode setting operation of. The baseband LSI 25 has a function of forcibly changing the incoming call notification mode from the manner mode to the normal mode when the second activation signal for mode change control is received from the safety confirmation server SV in the standby state.

By the way, this portable terminal is a power management LSI.
34 are provided. The power management LSI 34 periodically sets the baseband LSI 25 to the operating state by a timer function for a certain period of time while the power switch is turned off, thereby receiving the position information notification signal from the base station. Let it be done. The baseband LSI 25 determines whether or not the position information notification signal includes the first activation signal, and if the first activation signal is included, the mobile terminal is forcibly returned to the standby state. Let On the other hand, if the first activation signal is not included, the power is turned off.

Next, the operation of the safety confirmation server SV configured as above will be described. 4 and 5 are flowcharts showing the control procedure and control contents of the safety confirmation server SV,
FIG. 8 is a sequence diagram showing an information transmission procedure between the safety confirmation server SV and the mobile terminal of the user, the information terminal device of the contact, the server of the information providing company, and the terminal of the service partner company.

First, registration of user information and contact information is performed as follows. That is, when the user requests the transmission of the member registration guide after inputting the mail address of the terminal on the web page of the disaster information notification service displayed on his / her mobile terminal, the safety confirmation server SV sends the member registration guide information. Will be notified by email. Then, when the URL for the member registration procedure provided in this email is clicked, the member registration screen is downloaded from the safety confirmation server SV. The user inputs his / her personal information on this member registration screen and sends it to the safety confirmation server SV. Personal information includes name, gender, date of birth, address,
Includes phone number, blood type, medical history and hospital name of family.

When the personal information entered on the member registration screen is sent from the user's mobile terminal, the safety confirmation server SV proceeds from step 4a to step 4b, where the sent personal information is carried. It is stored in the user information database 14 together with the mail address of the terminal.

In addition, the user can
If you select the submenu for registering your own safety contact information from the service menu downloaded for members from the safety confirmation server SV, the safety confirmation server SV
The safety contact registration screen is downloaded from V. The user inputs contact information of a family member, an acquaintance, a boss or a colleague of the workplace on the safety contact registration screen, and sends the contact information to the safety confirmation server SV. The contact information includes, for example, the name of the contact and the telephone number or mail address of the information terminal device used by the contact.

When the contact information entered in the contact registration screen is sent from the user's mobile terminal, the safety confirmation server SV moves from step 4c to step 4d, and the sent contact information is sent here. The information is stored in the contact information database 15.

Note that the above user information and contact information registration processing can be similarly performed from the terminal AT of a service partner company such as a non-life insurance company on behalf of the user. However, in this case, it is possible to collectively register information of a plurality of users by using an application program for collective registration.

When the user information and the safety contact information are registered, the safety confirmation server SV monitors arrival of emergency information due to the occurrence of disaster in step 4e. In this state, for example, it is assumed that an earthquake occurs in a certain area, and emergency information that notifies the situation is reported from the server IS1 of the information providing company.

Then, the safety confirmation server SV proceeds from step 4e to step 4f and first identifies the safety confirmation target area based on the contents of the emergency information. This safety confirmation target area may be specified within a radius of several kilometers from the epicenter, depending on the scale of the earthquake,
In the case of a direct earthquake, it may be specified to include the entire urban area. Next, the safety confirmation server SV performs step 4
In g, the user existing in the safety confirmation target area is selected from the user information database 14. The selection of the user is performed based on the current position information of the user terminal stored in the user information database 14.

If there is a user whose location cannot be managed due to the function of the communication network or the mobile terminal, the user who cannot manage the location may be unconditionally selected, or all of them may be selected. The users may be unconditionally selected.

Then, a safety confirmation mail requesting a reply from the users is sent all at once to the portable terminals of the selected users. This safety confirmation email is sent to the server SV U
RL is included, and when the user accesses this URL by clicking, the mailer is activated and the reply mail creation screen is displayed. The subject and the destination address are already described on the reply mail creation screen, and when the user clicks the send button on the reply mail creation screen, the reply mail is automatically sent. FIG. 9 shows a display example thereof. It should be noted that the user may input a communication message to a family member, a colleague, or the like in the body of the reply mail creation screen, if necessary.

If the number of users existing in the safety confirmation target area is greater than a certain number, the safety confirmation target users are divided into a plurality of groups by a certain number, and a safety confirmation mail is sent to each of these groups. May be transmitted simultaneously. By doing so, it is possible to suppress a sudden increase in communication traffic.

Further, the safety confirmation server SV transmits an activation signal before transmitting the safety confirmation mail. The activation signal is simultaneously notified from the mobile communication base station to the mobile terminals MS1 to MSn of the user instead of the position information notification signal. The user's mobile terminals MS1 to MSn periodically transition to the reception state for a certain period of time under the control of the power management LSI 34 when the power is not turned on. Then, when the activation signal in place of the position information notification signal is received during this reception period, the standby state is entered thereafter, and the safety confirmation mail can be received. Therefore, the mobile terminals MS1 to M of the user
Even if the power is not turned on in Sn, the safety confirmation mail can be received.

When the incoming call notification mode is set to the manner mode in the user's mobile terminals MS1 to MSn, the incoming call notification mode is forcibly returned to the normal mode by the reception of the activation signal. Therefore, even when the manner mode is set, it is possible to notify the user of the arrival of the safety confirmation mail by using all notification means including sound.

It should be noted that an activation signal for transitioning the portable terminals MS1 to MSn from the unpowered state to the standby state and an activation signal for returning the incoming call notification mode from the manner mode to the normal mode are separately prepared. Alternatively, both or one of them may be selectively transmitted.

When the transmission of the safety confirmation mail to all the users whose safety is to be confirmed is completed, the safety confirmation server SV proceeds from step 4i to step 5a and monitors the arrival of the reply mail. Then, when the reply mail arrives, this reply mail is received in step 5b, and the user who replied is specified based on the contents of this reply mail in step 5c. Then, the safety confirmation information about the user is created, and the safety confirmation information is stored in the safety confirmation information database 16 in step 5c.

Next, the safety confirmation server SV executes step 5d.
Thus, the contact information of the safety of the user who received the reply mail is read from the contact information database 15. Then, from the content of the read contact information, the type of information terminal device used by the contact is determined in step 5e. As a result of this determination, if the information terminal device of the contact is a personal computer or a mobile terminal having a mail receiving function, it is safe based on the safety confirmation information of the user read from the safety confirmation information database 16 in step 5f. Create a contact mail and send this safety contact mail to the contact's terminal. An example of the contents of the mail is shown in 9a of FIG.

On the other hand, as a result of the above judgment, if the information terminal device of the contact is a facsimile machine, the process proceeds to step 5g, where the safety confirmation information of the user read out from the safety confirmation information database 16 is facsimile data. Then, the facsimile data is transmitted to the facsimile machine of the contact. An example of the content is shown in 9b of FIG.

When the body of the reply mail returned from the user includes a message, the message is inserted in the safety message to be sent to the contact or the message is attached. You may do it. Further, when the facsimile data is delivered to the contact, the above communication text may be inserted into the facsimile data.

Further, the safety confirmation server SV determines whether or not there is a user whose safety has not been confirmed in step 7a while monitoring arrival of the reply mail and distributing safety confirmation information to a contact. This judgment is based on the safety confirmation information database 1
This is performed by searching the safety confirmation information of the user whose safety is to be confirmed, which is stored in 6. Then, if there is a user whose safety has not been confirmed, that is, a user who has not yet returned an email to the safety confirmation email, a safety confirmation email is sent to the user whose safety has not been confirmed in step 7b. Then, it is determined whether or not a predetermined time has elapsed. When the predetermined time has passed, the process proceeds to step 7c, where the safety confirmation mail is resent to the user.

Even when the safety confirmation mail is retransmitted, if there are a plurality of users whose safety has not been confirmed, the safety confirmation mail is simultaneously sent to these users. When the number of users whose safety is unconfirmed is larger than a certain number, the number of users whose safety is not confirmed is divided into a plurality of groups by a certain number, and the safety confirmation mail is broadcasted to each of these groups.

The resend of the safety confirmation mail may be repeated semipermanently until the safety is confirmed, or may be repeated within a preset upper limit number of times or within a limited time period. In addition, the status of communication traffic may be judged prior to resending, and if the communication traffic exceeds a certain amount, the resending of the safety confirmation email may be suspended or postponed in order to prioritize other emergency communications. .

Further, the safety confirmation server SV monitors arrival of the reply mail and distributes safety confirmation information to the contacts.
While the safety confirmation mail is being retransmitted to the unconfirmed user, the arrival of an inquiry request from the family or workplace information terminal devices TM1 to TMm is monitored in parallel with this. Note that this inquiry targets unregistered terminals as contacts in order to suppress an increase in traffic on the communication network.

In this state, it is assumed that an inquiry request arrives from a person concerned with the user. Then, the safety confirmation server SV first determines the type of the information terminal device of the inquiry source in step 6b. As a result of this judgment, if the information terminal device of the inquiry source is a personal computer or the like having a web browsing function, according to the identification information of the user input by the inquirer on this web page, the safety confirmation information of the corresponding user is displayed. It is read from the safety confirmation information database 16 and downloaded to the information terminal device of the inquiry source in step 6c.

If the information terminal device of the inquiry source is a terminal device having a mail receiving function, the safety confirmation information of the corresponding user read from the safety confirmation information database 16 is directed to the information terminal device of the inquiry source by email. Send. Further, if the terminal of the inquiry source is a facsimile machine, the safety confirmation information of the corresponding user read from the safety confirmation information database 16 in step 6d is converted into facsimile data, and this facsimile data is sent to the facsimile of the inquiry source. Send to the device.

Further, when the information terminal device of the inquiry source is a fixed telephone or a mobile telephone having only a voice communication function, the safety confirmation server SV sends voice guidance to the voice communication terminal of the inquiry source. Then, when the inquiry source inputs the user's telephone number according to this voice guidance, the safety confirmation server SV reads out the safety confirmation information of the corresponding user from the safety confirmation information database 16 according to this telephone number, and voices this safety confirmation information. It is converted into data and sent to the voice communication terminal of the inquiry source.
FIG. 10 is a diagram showing a voice response processing operation of safety confirmation information in response to this inquiry.

On the other hand, from the terminal AT of a service partner company such as a non-life insurance company, it is possible to not only browse the safety confirmation information of the individual user, but also confirm the progress of safety confirmation. That is, the safety confirmation server SV creates information indicating the transmission / reception status of the safety confirmation mail based on the safety confirmation information stored in the safety confirmation information table 16. Then, when a request for viewing the progress status of the safety confirmation arrives from the terminal AT of the service partner company, the information indicating the transmission / reception status of the created safety confirmation mail is downloaded. FIG. 11 shows an example thereof.

Similarly, the safety confirmation server SV creates a list of safety confirmation target persons based on the safety confirmation information stored in the safety confirmation information table 16, and browses the list from the service partner company terminal AT. Upon request, the above list will be downloaded. FIG. 12 shows an example thereof. Then, in this state, the terminal AT of the service partner company
In, it is assumed that the operator selects and specifies a specific user in the above list. Then, the personal information of the designated user is read from the user information database 14 and downloaded to the terminal AT of the service partner company. FIG. 13 shows an example of the personal information of this user.

As described above, in the first embodiment, in the safety confirmation server SV, the user information of the user and the contact information of the safety thereof are respectively stored in the user information database 1.
4 and contact information database 15 are registered in advance, and when emergency information occurs, a safety confirmation target area is specified and a safety confirmation mail is sent to the user's mobile terminal existing in this area. Then, the reception of the reply mail from the user is monitored, and the safety confirmation information is created based on the reception status and stored in the safety confirmation information database 16.

Therefore, by simply registering the user information in advance, the confirmation of the safety of the user can be automatically performed by using the reply of the mail. Therefore, it is possible to confirm the safety of many victims more efficiently than when the family members or acquaintances individually confirm the safety of the victims. The increase can be effectively suppressed. Further, since the user can return the safety confirmation response simply by performing a mail reply operation, the user can easily and surely respond even in a confused situation in an emergency.
Therefore, a high response rate to the safety confirmation request can be obtained.

Moreover, since the user whose safety has not been confirmed is managed based on the safety confirmation information and the safety confirmation mail is retransmitted to the user whose safety has not been confirmed, for example, wireless reception at the user's mobile terminal is performed. Even if the environment confirmation is temporarily deteriorated and the safety confirmation email cannot be received, the safety confirmation email can be reliably notified.

Further, the safety confirmation information of the user whose reply to the email is confirmed is delivered to the contact by the safety contact mail based on the contact information. Therefore, the user's family, acquaintances, bosses, colleagues, etc. at the workplace can confirm the safety of the user while staying without making a call to confirm the safety of the user. Therefore,
This makes it possible to further suppress an increase in traffic of the communication network.

Further, an inquiry request regarding the safety of the user is received from the information terminal device, and the safety confirmation information of the user corresponding to the inquiry request is read from the safety confirmation information database 16 and transmitted. Therefore, it is possible to inquire about the safety of the user even from an information terminal device that is not registered as a contact address.

Further, when a request for viewing the safety confirmation information and a request for confirming the progress status of the safety confirmation arrive from the terminal AT of the service partner company, information indicating the transmission / reception status of the safety confirmation mail and the safety confirmation from the safety confirmation server SV. The target list is downloaded to the terminal AT of the service partner company. Therefore, the service tie-up company can execute a quick and reliable response in business based on the downloaded information.

Further, the safety confirmation server SV sends an activation signal to the user's mobile terminals MS1 to MSn before sending the safety confirmation mail, thereby forcibly turning off the power of the user's mobile terminals MS1 to MSn. The state is changed to the receiving operation state, and the incoming call notification mode is returned from the manner mode to the normal mode. For this reason,
Even if the mobile terminals MS1 to MSn of the user are not turned on, it is possible to receive the safety confirmation mail, and even if the manner mode is set as the incoming call notification mode, the sound is included in the normal mode. It is possible to notify the user of the arrival of the safety confirmation mail by using all the notification means.

(Second Embodiment) In the second embodiment of the present invention, when emergency information occurs, the safety confirmation server sends a safety confirmation mail in which the URL of the safety confirmation server is embedded to the user's mobile terminal. Send. Then, when the user performs an access operation to the above URL, it is recognized as a response to create safety confirmation information, and at the same time, the question information is downloaded to check the detailed situation of the safety, and the question information is downloaded. The user's reply information to is received and added to the safety confirmation information.

FIG. 14 is a sequence diagram showing a safety confirmation control procedure by the safety confirmation server according to the second embodiment of the present invention. In addition, in the second embodiment,
Since the basic configuration of the safety confirmation server is the same as the configuration described with reference to FIG. 2 in the first embodiment, description thereof will be omitted here.

When the user information and the safety contact information are registered, the safety confirmation server SV monitors arrival of emergency information. In this state, when the emergency information is notified from the server IS1 of the information providing company, the safety confirmation server SV first identifies the safety confirmation target area based on the content of the emergency information. Then, the user existing in the safety confirmation target area is selected from the user information database 14, and the safety confirmation mail is simultaneously sent to the mobile terminals of the selected users. This safety confirmation mail contains the URL of the safety confirmation server SV. 15a of FIG. 15 shows an example of the content of this safety confirmation mail.

With the safety confirmation mail displayed,
When the user accesses the URL, the safety confirmation server SV downloads the question information to the user's mobile terminal. The question information is the first question to ask about the safety of the user.
And a second question inquiring about the detailed damage situation of the user. First, the first question is downloaded. An example of this first question is shown in 15b of FIG. Then, when the user selects "disastered" from the selection items of the first question, this answer information indicates the safety confirmation server S.
When the safety confirmation server SV receives this answer information “disastered”, the second question is downloaded. An example is shown in 15c of FIG.

Then, when the user inputs an answer to the second question, the answer information is sent to the safety confirmation server SV. The safety confirmation server SV creates safety confirmation information of the user based on each answer information to the first and second questions, and stores the created safety confirmation information in the safety confirmation information database 16.

When the user selects "no influence" from the selection items of the first question, the user's mobile terminal displays the information for calling attention shown in 15d of FIG. . Further, even after transmitting the answer information to the second question, the above-mentioned information for calling attention is displayed.

As described above, according to the second embodiment, in the safety confirmation server SV, in addition to the information regarding the safety of the user, when the user is suffering from a disaster, the reply information indicating the detailed situation thereof is collected. can do. Therefore, when the safety confirmation information is delivered, the family member or a colleague can understand not only the safety of the user but also the damage situation in detail when the user is affected by the disaster. It will be possible to take action promptly. Note that by transferring the safety confirmation information indicating the disaster situation of the user to, for example, a fire department or a rescue team via a communication network, it is possible to implement an efficient relief measure systematically.

(Other Embodiments) When transmitting a safety confirmation email, the safety confirmation target area is divided into a plurality of areas according to the disaster level, and the safety confirmation priority order is set to these areas in descending order of damage level. To do. Then, according to the set priority order, the safety confirmation mail may be transmitted in order from the users existing in the area having a high disaster level. The priority order is also followed when the safety confirmation email is retransmitted.

Further, the users are classified into a plurality of groups according to the user's attribute information such as age, presence or absence of a history of disability and medical history, and the degree of importance ranked by the position, etc., and safety confirmation is performed for these groups. Set the priority. Then, the safety confirmation mail may be transmitted in a time-sharing manner in accordance with the set priority order. The priority order is also followed when the safety confirmation email is retransmitted.

By doing so, it becomes possible to send safety confirmation mails to a large number of users in a time-sharing manner in accordance with the attribute information, and as a result, the disaster-affected area is wide and the number of users for safety confirmation is extremely large. When it reaches, considering the importance of the user's age, presence or absence of disability or medical history, and position,
It is possible to perform the safety confirmation in order from a user who needs to confirm the safety promptly while suppressing a rapid increase in traffic of the communication network.

In addition, a response confirmation message indicating that the response has been received is transmitted to the user whose reply has been confirmed in response to the transmission of the safety confirmation mail, and in the response confirmation message, the affected area in which the user exists. You may make it notify by reading the disaster information regarding this from the disaster information database 13. This disaster information includes the scale and situation of the disaster,
It is advisable to selectively include the evacuation site and evacuation route, traffic information, and other precautions as necessary.

In addition, regarding the type and configuration of the mobile terminal used by the user and the information terminal equipment used by the contact point and the inquiry destination, the configuration of the safety confirmation server, the type of communication network and the configuration thereof, etc. of the present invention, It can be modified in various ways without departing from the scope of the invention, and it can be used to transmit safety confirmation request and response information, user / contact management control program, disaster information distribution control program, safety confirmation control program, safety confirmation information distribution control. The procedures and contents of the program and the safety confirmation information browsing control program can be modified in various ways without departing from the scope of the present invention.

[0087]

As described above in detail, the server device according to the present invention is provided with the user information storage means for storing at least the destination information of the portable terminal used by the user, and uses the above when the emergency information is received. A safety confirmation request for requesting a person's response is created, and the safety confirmation request is transmitted to the mobile terminal used by the user based on the destination information stored in the user information storage means. Then, a response from the user's mobile terminal to the transmission of the safety confirmation request is received, and the safety confirmation information about the user is created based on the reception status of this response.

Therefore, according to the present invention, it is possible to efficiently confirm the safety of the victim in the event of a disaster, thereby effectively suppressing an increase in traffic of the communication network, and the safety thereof. A confirmation control program can be provided.

[Brief description of drawings]

FIG. 1 is a schematic configuration diagram of a communication system having a safety confirmation service function according to a first embodiment of the present invention.

FIG. 2 is a functional block diagram showing a configuration of a safety confirmation server according to the first embodiment of the present invention.

FIG. 3 is a functional block diagram showing a configuration of a user's mobile terminal according to the first embodiment of the present invention.

FIG. 4 is a flowchart showing a control procedure and a first half of control contents relating to safety confirmation executed in the safety confirmation server shown in FIG.

5 is a flowchart showing a control procedure and a second half of control contents relating to safety confirmation executed in the safety confirmation server shown in FIG.

6 is a diagram showing an example of user information stored in a user information database provided in the safety confirmation server shown in FIG.

7 is a diagram showing an example of contact information stored in a contact information database provided in the safety confirmation server shown in FIG.

FIG. 8 is a sequence diagram showing an information transmission procedure between the safety confirmation server and a mobile terminal of a user, an information terminal device of a contact, a server of an information providing company, and a terminal of a service partner company.

FIG. 9 is a diagram for explaining an outline of a safety confirmation operation using a safety confirmation email and its reply mail, and an operation of delivering safety confirmation information to a contact using email and facsimile data.

FIG. 10 is a diagram for explaining an outline of an operation of delivering safety confirmation information to a contact using a voice synthesis function.

FIG. 11 is a diagram showing an example of a safety confirmation mail status list downloaded from the safety confirmation server to a terminal of a service partner company.

FIG. 12 is a diagram showing an example of a safety confirmation search applicable person list downloaded from the safety confirmation server to the terminal of the service partner company.

FIG. 13 is a diagram showing an example of personal information of a user downloaded from a safety confirmation server to a terminal of a service partner company.

FIG. 14 is a sequence diagram showing a safety confirmation control procedure by the safety confirmation server according to the second embodiment of the present invention.

FIG. 15 is a diagram for explaining an outline of a safety confirmation operation using a safety confirmation mail and question information by the safety confirmation server according to the second embodiment of the present invention.

[Explanation of symbols]

NW ... communication network SV ... safety confirmation servers MS1 to MSn ... user's mobile terminals TM1 to TMm ... information terminal equipment IS1 to ISk used by contacts and inquiries ... server AT of information provider ... terminal RT of service partner ... Terminal 10 of the management center that operates the safety confirmation server SV ... CPU 11 ... Bus 12 ... Program memory 13 ... Disaster information database 14 ... User information database 15 ... Contact information database 16 ... Safety confirmation information database 17 ... Communication interface 21 ... antenna 22 ... antenna duplexer (DUP) 23 ... reception circuit (RX) 24 ... demodulation circuit (DEM) 25 ... baseband LSI 26 ... speaker 27 ... memory 28 ... microphone 29 ... modulation circuit (MOD) 30 ... transmission circuit ( MOD) 31 ... Input unit 32 ... Display unit 33 ... incoming call notification unit 34 ... power management LSI

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) G08B 26/00 G08B 26/00 D H04M 11/04 H04M 11/04 F term (reference) 5C087 AA02 AA03 AA10 AA24 AA32 AA51 BB12 BB13 BB46 BB65 EE05 EE08 EE14 FF01 FF02 FF19 FF30 GG66 5K101 KK14 MM07 NN18 NN21 VV01

Claims (14)

[Claims] 1. A server device capable of connecting to an information providing computer device used by an information provider and a mobile terminal used by a user through a communication network, and a destination of the mobile terminal used by the user. User information storage means for storing at least information, emergency information receiving means for receiving emergency information provided from the information providing computer device, and safety confirmation requesting a response from the user according to the received emergency information A first request is created and the created safety confirmation request is transmitted to a mobile terminal used by the user based on the destination information stored in the user information storage means.
And a response receiving means for receiving a response from the user's mobile terminal to the transmission of the safety confirmation request, and a safety management for creating safety confirmation information about the user based on the reception status of the response. A server device having a safety confirmation function, comprising: 2. The first sending means sends a safety confirmation email requesting a reply to the user's mobile terminal, and the response monitoring means monitors arrival of a reply email to the safety confirmation email, 2. The server device having a safety confirmation function according to claim 1, wherein the safety management means creates safety confirmation information regarding the corresponding user according to whether or not the reply mail has arrived. 3. The user information storage means further stores position information of a mobile terminal used by the user, and the first transmission means stores the emergency information and the user information received by the reception means. Based on the position information of the user stored in the storage means, a user for safety confirmation is selected from a plurality of users, and the selected mobile phone for the user for safety confirmation is selected. The server device having a safety confirmation function according to claim 1, wherein the safety confirmation request is transmitted. 4. The user information storage means further stores position information of a mobile terminal used by the user, and the first transmission means stores the emergency information and the user information received by the reception means. Based on the position information stored in the storage means, a safety confirmation priority order is set for a plurality of users, and the mobile terminals used by the respective users are time-divided according to the set priority order. The server device having a safety confirmation function according to claim 1, wherein the server device transmits a safety confirmation request. 5. The first transmitting means transmits, to the user's mobile terminal, a safety confirmation request for a response and question information for causing the user to answer the detailed situation of the user. , The response monitoring means is a response from the user's mobile terminal,
Receiving the answer information of the user to the question information, the safety management means creates safety confirmation information about the corresponding user based on the presence or absence of the response and the answer information. A server device having a safety confirmation function according to claim 1. 6. The safety confirmation according to claim 1, wherein the first transmission unit retransmits the safety confirmation request when the response monitoring unit does not receive a response from the user's mobile terminal. Server device with functions. 7. A server device capable of connecting to an information providing computer device used by an information provider and a mobile terminal used by a user, respectively, via a communication network, the destination of the mobile terminal used by the user. User information storage means for storing at least information, contact information storage means for storing at least destination information of the information communication terminal used by the contact information of the user's safety, emergency provided from the information providing computer device Emergency information receiving means for receiving information, and a safety confirmation request for requesting a response from the user is created according to the received emergency information, and the created safety confirmation request is stored in the user information storage means. Based on the destination information that is transmitted to the mobile terminal used by the user.
And a response receiving means for receiving a response from the user's mobile terminal to the transmission of the safety confirmation request, and a safety management for generating safety confirmation information about the user based on the reception status of the response. And a safety confirmation information of the user created by the safety management means, based on the destination information stored in the contact information storage means, to the information communication terminal of the corresponding contact.
A server device having a safety confirmation function, comprising: 8. The second transmitting means includes a receiving function determining means for determining a receiving function of the information communication terminal used by the contact, and an information communication terminal used by the contact for receiving mail by the receiving function determining means. When it is determined that the terminal has a receiving function, a safety contact email in which the safety confirmation information of the user is inserted or attached is created, and the created safety contact email is sent to the information communication terminal of the corresponding contact. A server device having a safety confirmation function according to claim 7, wherein the server device transmits. 9. The second transmitting means is a receiving function determining means for determining a receiving function of the information communication terminal used by the contact, and the information communication terminal used by the contact is a facsimile by the receiving function determining means. 7. When it is determined that the terminal has a receiving function, the safety confirmation information of the user is converted into facsimile data and the facsimile data is transmitted to the information communication terminal of the corresponding contact. A server device having a safety confirmation function described in 7. 10. A safety confirmation information storage unit for storing the safety confirmation information of the user created by the safety management unit; and, when an inquiry about the safety of the user comes from an information communication terminal of an inquiry source, It further comprises a third transmitting means for reading the safety confirmation information of the user corresponding to the inquiry from the safety confirmation information storage means and transmitting the read safety confirmation information to the information communication terminal of the inquiry source. A server device having a safety confirmation function according to claim 1. 11. The mobile terminal used by the user supplies power to a main part that is responsible for the main operation of the terminal and the main part periodically for a certain period of time while the power switch is off. And a power management unit that enables reception of the activation signal of No. 1, the first activation signal is transmitted to the mobile terminal of the user prior to the transmission of the safety confirmation request. The safety confirmation according to claim 1, further comprising: a first activation signal transmitting unit that causes a main part of the mobile terminal to transition to a state in which the safety confirmation request can be received by the activation signal of 1. Server device with functions. 12. The mobile terminal used by the user is
An incoming call notification means is provided for selectively using a first mode for generating all of sound, light and vibration and a second mode for stopping the generation of at least one of the sound, light and vibration. In this case, a second activation signal is transmitted to the mobile terminal of the user prior to the transmission of the safety confirmation request, and the mode of the incoming call notification means of the mobile terminal is forcibly set by the second activation signal. The second activation signal transmitting means for changing to the mode 1
The server device having the safety confirmation function according to claim 1, further comprising: 13. A communication interface unit for respectively communicating between an information providing computer device used by an information provider and a mobile terminal used by a user through a communication network, and a mobile terminal used by the user. A safety confirmation control program for use in a server device comprising a user information database that stores at least destination information, and a computer unit that controls these communication interface unit and user information database, the information providing computer device Receiving the emergency information provided from the communication interface unit, and creating a safety confirmation request for a response of the user according to the emergency information, the created safety confirmation request in the user information database Direct to the mobile terminal used by the user based on the stored destination information Transmitting from the communication interface unit, causing the communication interface unit to receive a response from the user's mobile terminal to the transmission of the safety confirmation request, and relating to the user based on the reception status of the response A safety confirmation control program for causing the computer section to execute the step of creating safety confirmation information. 14. A communication interface unit for respectively communicating between an information providing computer device used by an information provider and a mobile terminal used by a user through a communication network, and a mobile terminal used by the user. A user information database that stores at least destination information, a contact information database that stores destination information of the information communication terminal used by the contact information of the safety of the user, the communication interface unit, the user information database, and the contact information. A safety confirmation control program used in a server device including a computer unit for controlling an information database, the step of causing the communication interface unit to receive emergency information provided from the information providing computer device, Create a safety confirmation request for the user's response according to the emergency information And transmitting the created safety confirmation request from the communication interface unit to the mobile terminal used by the user based on the destination information stored in the user information database, the safety confirmation request A response from the user's mobile terminal to the communication interface unit, creating safety confirmation information about the user based on the reception status of the response, and the safety of the created user. A safety confirmation control program that causes the computer unit to transmit confirmation information from the communication interface unit to the information communication terminal of the corresponding contact based on the destination information stored in the contact information database. .