HK1059013A1 - Voice message processing system and method - Google Patents
Voice message processing system and methodInfo
- Publication number
- HK1059013A1 HK1059013A1 HK04101702.3A HK04101702A HK1059013A1 HK 1059013 A1 HK1059013 A1 HK 1059013A1 HK 04101702 A HK04101702 A HK 04101702A HK 1059013 A1 HK1059013 A1 HK 1059013A1
- Authority
- HK
- Hong Kong
- Prior art keywords
- processing system
- voice message
- message processing
- voice
- processing
- Prior art date
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
- H04M1/65—Recording arrangements for recording a message from the calling party
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L17/00—Speaker identification or verification techniques
- G10L17/26—Recognition of special voice characteristics, e.g. for use in lie detectors; Recognition of animal voices
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/64—Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations
-
- G—PHYSICS
- G10—MUSICAL INSTRUMENTS; ACOUSTICS
- G10L—SPEECH ANALYSIS TECHNIQUES OR SPEECH SYNTHESIS; SPEECH RECOGNITION; SPEECH OR VOICE PROCESSING TECHNIQUES; SPEECH OR AUDIO CODING OR DECODING
- G10L17/00—Speaker identification or verification techniques
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M1/00—Substation equipment, e.g. for use by subscribers
- H04M1/57—Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/40—Electronic components, circuits, software, systems or apparatus used in telephone systems using speech recognition
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2201/00—Electronic components, circuits, software, systems or apparatus used in telephone systems
- H04M2201/60—Medium conversion
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2242/00—Special services or facilities
- H04M2242/22—Automatic class or number identification arrangements
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42042—Notifying the called party of information on the calling party
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
- H04M3/53333—Message receiving aspects
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04Q—SELECTING
- H04Q3/00—Selecting arrangements
- H04Q3/72—Finding out and indicating number of calling subscriber
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Health & Medical Sciences (AREA)
- Audiology, Speech & Language Pathology (AREA)
- Human Computer Interaction (AREA)
- Physics & Mathematics (AREA)
- Acoustics & Sound (AREA)
- Multimedia (AREA)
- Telephonic Communication Services (AREA)
- Data Exchanges In Wide-Area Networks (AREA)
- Information Transfer Between Computers (AREA)
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
US10/099,606 US7440900B2 (en) | 2002-03-15 | 2002-03-15 | Voice message processing system and method |
Publications (1)
Publication Number | Publication Date |
---|---|
HK1059013A1 true HK1059013A1 (en) | 2004-06-11 |
Family
ID=27765452
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
HK04101702.3A HK1059013A1 (en) | 2002-03-15 | 2004-03-08 | Voice message processing system and method |
Country Status (5)
Country | Link |
---|---|
US (1) | US7440900B2 (xx) |
EP (1) | EP1345394B1 (xx) |
JP (1) | JP4619623B2 (xx) |
DK (1) | DK1345394T3 (xx) |
HK (1) | HK1059013A1 (xx) |
Families Citing this family (38)
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US7665024B1 (en) | 2002-07-22 | 2010-02-16 | Verizon Services Corp. | Methods and apparatus for controlling a user interface based on the emotional state of a user |
US7231019B2 (en) * | 2004-02-12 | 2007-06-12 | Microsoft Corporation | Automatic identification of telephone callers based on voice characteristics |
JP2005346252A (ja) * | 2004-06-01 | 2005-12-15 | Nec Corp | 情報伝達システムおよび情報伝達方法 |
US7680254B2 (en) * | 2004-06-30 | 2010-03-16 | Glenayre Electronics, Inc. | Health monitor for a geographically distributed voice messaging system |
US7551727B2 (en) * | 2004-10-20 | 2009-06-23 | Microsoft Corporation | Unified messaging architecture |
US20060229882A1 (en) * | 2005-03-29 | 2006-10-12 | Pitney Bowes Incorporated | Method and system for modifying printed text to indicate the author's state of mind |
US8094803B2 (en) | 2005-05-18 | 2012-01-10 | Mattersight Corporation | Method and system for analyzing separated voice data of a telephonic communication between a customer and a contact center by applying a psychological behavioral model thereto |
US8542803B2 (en) * | 2005-08-19 | 2013-09-24 | At&T Intellectual Property Ii, L.P. | System and method for integrating and managing E-mail, voicemail, and telephone conversations using speech processing techniques |
US8553854B1 (en) | 2006-06-27 | 2013-10-08 | Sprint Spectrum L.P. | Using voiceprint technology in CALEA surveillance |
US8059790B1 (en) * | 2006-06-27 | 2011-11-15 | Sprint Spectrum L.P. | Natural-language surveillance of packet-based communications |
US7617042B2 (en) * | 2006-06-30 | 2009-11-10 | Microsoft Corporation | Computing and harnessing inferences about the timing, duration, and nature of motion and cessation of motion with applications to mobile computing and communications |
JP2008113331A (ja) * | 2006-10-31 | 2008-05-15 | Aplix Corp | 電話システム、電話機、サーバ装置およびプログラム |
US8238528B2 (en) * | 2007-06-29 | 2012-08-07 | Verizon Patent And Licensing Inc. | Automatic analysis of voice mail content |
US7728636B2 (en) * | 2007-08-14 | 2010-06-01 | Qimonda Ag | Clock signal synchronizing device with inherent duty-cycle correction capability |
JP4968147B2 (ja) * | 2008-03-31 | 2012-07-04 | 富士通株式会社 | 通信端末、通信端末の音声出力調整方法 |
DE602009000214D1 (de) * | 2008-04-07 | 2010-11-04 | Ntt Docomo Inc | Gefühlerkennungsmitteilungssystem und Mitteilungsspeicherserver dafür |
US8311188B2 (en) * | 2008-04-08 | 2012-11-13 | Cisco Technology, Inc. | User interface with voice message summary |
US8489992B2 (en) | 2008-04-08 | 2013-07-16 | Cisco Technology, Inc. | User interface with visual progression |
DE102008046431A1 (de) * | 2008-09-09 | 2010-03-11 | Deutsche Telekom Ag | Sprachdialogsystem mit Reject-Vermeidungsverfahren |
US8467402B2 (en) * | 2008-09-10 | 2013-06-18 | Miselu, Inc. | Digital audio communication system |
US8284909B2 (en) | 2008-09-29 | 2012-10-09 | Microsoft Corporation | Offline voicemail |
US20100135472A1 (en) * | 2008-11-18 | 2010-06-03 | Timothy Watanabe | Automated voice mail communication system |
US8185132B1 (en) | 2009-07-21 | 2012-05-22 | Modena Enterprises, Llc | Systems and methods for associating communication information with a geographic location-aware contact entry |
US8358752B2 (en) | 2009-11-19 | 2013-01-22 | At&T Mobility Ii Llc | User profile based speech to text conversion for visual voice mail |
US9222798B2 (en) | 2009-12-22 | 2015-12-29 | Modena Enterprises, Llc | Systems and methods for identifying an activity of a user based on a chronological order of detected movements of a computing device |
US9215735B2 (en) | 2010-03-03 | 2015-12-15 | Modena Enterprises, Llc | Systems and methods for initiating communications with contacts based on a communication specification |
US9009041B2 (en) * | 2011-07-26 | 2015-04-14 | Nuance Communications, Inc. | Systems and methods for improving the accuracy of a transcription using auxiliary data such as personal data |
US9569424B2 (en) * | 2013-02-21 | 2017-02-14 | Nuance Communications, Inc. | Emotion detection in voicemail |
US9628414B1 (en) * | 2013-03-15 | 2017-04-18 | Google Inc. | User state based engagement |
US9710219B2 (en) * | 2013-06-10 | 2017-07-18 | Panasonic Intellectual Property Corporation Of America | Speaker identification method, speaker identification device, and speaker identification system |
KR102146261B1 (ko) * | 2014-02-14 | 2020-08-20 | 삼성전자 주식회사 | 전자 장치 및 전자 장치의 대화 메시지에서 의미개체 추출 및 이용방법 |
US10164921B2 (en) * | 2014-03-12 | 2018-12-25 | Stephen Davies | System and method for voice networking |
US10540979B2 (en) * | 2014-04-17 | 2020-01-21 | Qualcomm Incorporated | User interface for secure access to a device using speaker verification |
US9288327B2 (en) * | 2014-05-14 | 2016-03-15 | Mitel Networks Corporation | Apparatus and method for routing an incoming call |
JP6485856B2 (ja) * | 2014-10-21 | 2019-03-20 | Necソリューションイノベータ株式会社 | 情報伝達装置、制御方法、及びプログラム |
US10339933B2 (en) | 2016-05-11 | 2019-07-02 | International Business Machines Corporation | Visualization of audio announcements using augmented reality |
CN109417504A (zh) | 2017-04-07 | 2019-03-01 | 微软技术许可有限责任公司 | 自动聊天中的语音转发 |
WO2019160556A1 (en) * | 2018-02-16 | 2019-08-22 | Hewlett-Packard Development Company, L.P. | Encoded features and rate-based augmentation based speech authentication |
Family Cites Families (19)
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JPS5713493A (en) * | 1980-06-27 | 1982-01-23 | Hitachi Ltd | Speaker recognizing device |
US5568540A (en) | 1993-09-13 | 1996-10-22 | Active Voice Corporation | Method and apparatus for selecting and playing a voice mail message |
JPH07250166A (ja) * | 1994-03-08 | 1995-09-26 | Matsushita Electric Ind Co Ltd | ボイスメールシステム |
US5751793A (en) * | 1995-03-14 | 1998-05-12 | U S West Technologies, Inc. | Method and instructions for visual voice messaging user interface |
JP3727712B2 (ja) * | 1996-04-18 | 2005-12-14 | 株式会社東芝 | 音声サービス装置 |
US5848130A (en) * | 1996-12-31 | 1998-12-08 | At&T Corp | System and method for enhanced intelligibility of voice messages |
JPH10285286A (ja) * | 1997-04-07 | 1998-10-23 | Casio Comput Co Ltd | 情報処理装置及び記憶媒体 |
JP2000010578A (ja) * | 1998-06-19 | 2000-01-14 | Ntt Data Corp | 音声メッセージ送受信システム、及び音声メッセージ処理方法 |
EP0996271A2 (en) * | 1998-10-19 | 2000-04-26 | Lucent Technologies Inc. | Active answering machine |
JP3432443B2 (ja) * | 1999-02-22 | 2003-08-04 | 日本電信電話株式会社 | 音声速度変換装置、音声速度変換方法および音声速度変換方法を実行するプログラムを記録した記録媒体 |
EP1058445A2 (en) * | 1999-06-03 | 2000-12-06 | Lucent Technologies Inc. | Voice message filtering for classification of voice messages according to caller |
US6151571A (en) * | 1999-08-31 | 2000-11-21 | Andersen Consulting | System, method and article of manufacture for detecting emotion in voice signals through analysis of a plurality of voice signal parameters |
US7590538B2 (en) | 1999-08-31 | 2009-09-15 | Accenture Llp | Voice recognition system for navigating on the internet |
JP2001101099A (ja) * | 1999-09-30 | 2001-04-13 | Oki Electric Ind Co Ltd | 電子メール管理装置 |
JP2001237948A (ja) * | 2000-02-22 | 2001-08-31 | Nippon Telegraph & Telephone West Corp | 音声メール装置及びプログラムを記憶した記憶媒体 |
JP2001292240A (ja) * | 2000-04-06 | 2001-10-19 | Mitsubishi Electric Corp | ボイスメールシステム、ボイスメール装置およびボイスメール転送方法 |
US6775651B1 (en) * | 2000-05-26 | 2004-08-10 | International Business Machines Corporation | Method of transcribing text from computer voice mail |
GB2364850B (en) * | 2000-06-02 | 2004-12-29 | Ibm | System and method for automatic voice message processing |
US6778644B1 (en) * | 2001-12-28 | 2004-08-17 | Vocada, Inc. | Integration of voice messaging and data systems |
-
2002
- 2002-03-15 US US10/099,606 patent/US7440900B2/en not_active Expired - Fee Related
-
2003
- 2003-03-13 JP JP2003068978A patent/JP4619623B2/ja not_active Expired - Fee Related
- 2003-03-14 EP EP03005822A patent/EP1345394B1/en not_active Expired - Lifetime
- 2003-03-14 DK DK03005822.6T patent/DK1345394T3/da active
-
2004
- 2004-03-08 HK HK04101702.3A patent/HK1059013A1/xx not_active IP Right Cessation
Also Published As
Publication number | Publication date |
---|---|
EP1345394A1 (en) | 2003-09-17 |
DK1345394T3 (da) | 2013-04-08 |
JP4619623B2 (ja) | 2011-01-26 |
US7440900B2 (en) | 2008-10-21 |
JP2003289387A (ja) | 2003-10-10 |
EP1345394B1 (en) | 2013-03-13 |
US20030177008A1 (en) | 2003-09-18 |
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Legal Events
Date | Code | Title | Description |
---|---|---|---|
PC | Patent ceased (i.e. patent has lapsed due to the failure to pay the renewal fee) |
Effective date: 20190314 |