DE602009000214D1 - Gefühlerkennungsmitteilungssystem und Mitteilungsspeicherserver dafür - Google Patents
Gefühlerkennungsmitteilungssystem und Mitteilungsspeicherserver dafürInfo
- Publication number
- DE602009000214D1 DE602009000214D1 DE602009000214T DE602009000214T DE602009000214D1 DE 602009000214 D1 DE602009000214 D1 DE 602009000214D1 DE 602009000214 T DE602009000214 T DE 602009000214T DE 602009000214 T DE602009000214 T DE 602009000214T DE 602009000214 D1 DE602009000214 D1 DE 602009000214D1
- Authority
- DE
- Germany
- Prior art keywords
- messaging
- emotion recognition
- server
- messaging system
- messaging server
- Prior art date
- Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
- Active
Links
Classifications
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
- H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
- H04M3/533—Voice mail systems
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M2203/00—Aspects of automatic or semi-automatic exchanges
- H04M2203/25—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service
- H04M2203/251—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably
- H04M2203/253—Aspects of automatic or semi-automatic exchanges related to user interface aspects of the telephonic communication service where a voice mode or a visual mode can be used interchangeably where a visual mode is used instead of a voice mode
-
- H—ELECTRICITY
- H04—ELECTRIC COMMUNICATION TECHNIQUE
- H04M—TELEPHONIC COMMUNICATION
- H04M3/00—Automatic or semi-automatic exchanges
- H04M3/42—Systems providing special services or facilities to subscribers
- H04M3/42025—Calling or Called party identification service
- H04M3/42034—Calling party identification service
- H04M3/42042—Notifying the called party of information on the calling party
Landscapes
- Engineering & Computer Science (AREA)
- Signal Processing (AREA)
- Telephonic Communication Services (AREA)
- Information Transfer Between Computers (AREA)
- Television Signal Processing For Recording (AREA)
- Telephone Function (AREA)
Applications Claiming Priority (1)
Application Number | Priority Date | Filing Date | Title |
---|---|---|---|
JP2008099750 | 2008-04-07 |
Publications (1)
Publication Number | Publication Date |
---|---|
DE602009000214D1 true DE602009000214D1 (de) | 2010-11-04 |
Family
ID=40888293
Family Applications (1)
Application Number | Title | Priority Date | Filing Date |
---|---|---|---|
DE602009000214T Active DE602009000214D1 (de) | 2008-04-07 | 2009-03-31 | Gefühlerkennungsmitteilungssystem und Mitteilungsspeicherserver dafür |
Country Status (6)
Country | Link |
---|---|
US (1) | US8285257B2 (de) |
EP (1) | EP2109302B1 (de) |
JP (1) | JP5466420B2 (de) |
CN (1) | CN101557440B (de) |
DE (1) | DE602009000214D1 (de) |
ES (1) | ES2350514T3 (de) |
Families Citing this family (48)
Publication number | Priority date | Publication date | Assignee | Title |
---|---|---|---|---|
KR101299220B1 (ko) * | 2010-01-08 | 2013-08-22 | 한국전자통신연구원 | 감성 신호 감지 장치와 감성 서비스 제공 장치 간의 감성 통신 방법 |
CN101870990B (zh) * | 2010-06-22 | 2012-10-10 | 陕西科技大学 | 一种酶催化合成高分子复鞣染色助剂的方法 |
US10002608B2 (en) * | 2010-09-17 | 2018-06-19 | Nuance Communications, Inc. | System and method for using prosody for voice-enabled search |
US20130268611A1 (en) * | 2010-12-13 | 2013-10-10 | Samsung Electronics Co. Ltd | Method for sending an enhanced visual voice mail and an apparatus therefor |
US9385889B2 (en) * | 2011-08-16 | 2016-07-05 | Keynetics Inc. | Universal delivery notification for digital messages |
US9762719B2 (en) | 2011-09-09 | 2017-09-12 | Qualcomm Incorporated | Systems and methods to enhance electronic communications with emotional context |
CN102300163A (zh) * | 2011-09-22 | 2011-12-28 | 宇龙计算机通信科技(深圳)有限公司 | 信息推送方法、移动终端和系统 |
US9824479B2 (en) * | 2011-12-08 | 2017-11-21 | Timur N. Bekmambetov | Method of animating messages |
US9064243B2 (en) * | 2012-02-16 | 2015-06-23 | Blackberry Limited | System and method for communicating presence status |
US9069880B2 (en) * | 2012-03-16 | 2015-06-30 | Microsoft Technology Licensing, Llc | Prediction and isolation of patterns across datasets |
US8751500B2 (en) * | 2012-06-26 | 2014-06-10 | Google Inc. | Notification classification and display |
JP6238083B2 (ja) * | 2012-07-17 | 2017-11-29 | ソニー株式会社 | 情報処理装置、サーバ、情報処理方法、および情報処理システム |
CN103699547B (zh) * | 2012-09-28 | 2019-03-22 | 北京三星通信技术研究有限公司 | 一种应用程序推荐方法及终端 |
US20140281975A1 (en) * | 2013-03-15 | 2014-09-18 | Glen J. Anderson | System for adaptive selection and presentation of context-based media in communications |
US20140287387A1 (en) * | 2013-03-24 | 2014-09-25 | Emozia, Inc. | Emotion recognition system and method for assessing, monitoring, predicting and broadcasting a user's emotive state |
WO2015012819A1 (en) * | 2013-07-24 | 2015-01-29 | Intel Corporation | System and method for adaptive selection of context-based communication responses |
US9311467B2 (en) | 2013-08-20 | 2016-04-12 | International Business Machines Corporation | Composite propensity profile detector |
US20150169832A1 (en) * | 2013-12-18 | 2015-06-18 | Lenovo (Singapore) Pte, Ltd. | Systems and methods to determine user emotions and moods based on acceleration data and biometric data |
US11062378B1 (en) | 2013-12-23 | 2021-07-13 | Massachusetts Mutual Life Insurance Company | Next product purchase and lapse predicting tool |
US11062337B1 (en) | 2013-12-23 | 2021-07-13 | Massachusetts Mutual Life Insurance Company | Next product purchase and lapse predicting tool |
US11100524B1 (en) | 2013-12-23 | 2021-08-24 | Massachusetts Mutual Life Insurance Company | Next product purchase and lapse predicting tool |
US11743389B1 (en) | 2013-12-30 | 2023-08-29 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of customer calls |
US11831794B1 (en) | 2013-12-30 | 2023-11-28 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of leads |
US11151486B1 (en) | 2013-12-30 | 2021-10-19 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of leads |
US11509771B1 (en) | 2013-12-30 | 2022-11-22 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of customer calls |
US10394834B1 (en) | 2013-12-31 | 2019-08-27 | Massachusetts Mutual Life Insurance Company | Methods and systems for ranking leads based on given characteristics |
CN103813031B (zh) | 2014-02-18 | 2018-09-04 | 北京智谷睿拓技术服务有限公司 | 呼叫处理方法及装置 |
CN105099861A (zh) * | 2014-05-19 | 2015-11-25 | 阿里巴巴集团控股有限公司 | 基于用户情绪的显示控制方法和显示控制装置 |
JP6338456B2 (ja) * | 2014-05-31 | 2018-06-06 | Kddi株式会社 | ユーザの感情に基づいてコンテンツをレコメンドする装置、プログラム及び方法 |
US10068588B2 (en) * | 2014-07-21 | 2018-09-04 | Microsoft Technology Licensing, Llc | Real-time emotion recognition from audio signals |
WO2016072595A1 (ko) * | 2014-11-06 | 2016-05-12 | 삼성전자 주식회사 | 전자 장치 및 그 동작 방법 |
JP5793255B1 (ja) * | 2015-03-10 | 2015-10-14 | 株式会社 ディー・エヌ・エー | 動画又は音声を配信するシステム、方法、及びプログラム |
US9600715B2 (en) * | 2015-06-26 | 2017-03-21 | Intel Corporation | Emotion detection system |
US9955021B1 (en) | 2015-09-18 | 2018-04-24 | 8X8, Inc. | Analysis of call metrics for call direction |
JP6465077B2 (ja) * | 2016-05-31 | 2019-02-06 | トヨタ自動車株式会社 | 音声対話装置および音声対話方法 |
US10542148B1 (en) | 2016-10-12 | 2020-01-21 | Massachusetts Mutual Life Insurance Company | System and method for automatically assigning a customer call to an agent |
US10652183B2 (en) * | 2017-06-30 | 2020-05-12 | Intel Corporation | Incoming communication filtering system |
WO2019031621A1 (ko) * | 2017-08-08 | 2019-02-14 | 라인 가부시키가이샤 | 통화 중 감정을 인식하여 인식된 감정을 활용하는 방법 및 시스템 |
US10257357B1 (en) | 2017-08-29 | 2019-04-09 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of customer calls to agents |
US11176461B1 (en) | 2017-08-29 | 2021-11-16 | Massachusetts Mutual Life Insurance Company | System and method for managing routing of customer calls to agents |
CN109213932B (zh) * | 2018-08-09 | 2021-07-09 | 咪咕数字传媒有限公司 | 一种信息推送方法及装置 |
TWI674799B (zh) * | 2018-11-01 | 2019-10-11 | 財團法人資訊工業策進會 | 多媒體互動系統及多媒體互動方法 |
CN109547332B (zh) * | 2018-11-22 | 2022-05-13 | 腾讯科技(深圳)有限公司 | 通讯会话交互方法、装置、计算机设备 |
WO2020159917A1 (en) | 2019-01-28 | 2020-08-06 | Pindrop Security, Inc. | Unsupervised keyword spotting and word discovery for fraud analytics |
US11948153B1 (en) | 2019-07-29 | 2024-04-02 | Massachusetts Mutual Life Insurance Company | System and method for managing customer call-backs |
US11803917B1 (en) | 2019-10-16 | 2023-10-31 | Massachusetts Mutual Life Insurance Company | Dynamic valuation systems and methods |
CN111372029A (zh) * | 2020-04-17 | 2020-07-03 | 维沃移动通信有限公司 | 视频显示方法、装置及电子设备 |
JP2022143650A (ja) * | 2021-03-18 | 2022-10-03 | 株式会社リコー | 情報処理装置、非言語情報変換システム、情報処理方法およびプログラム |
Family Cites Families (24)
Publication number | Priority date | Publication date | Assignee | Title |
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JPH09258764A (ja) * | 1996-03-26 | 1997-10-03 | Sony Corp | 通信装置および通信方法、並びに情報処理装置 |
JP2001045045A (ja) * | 1999-07-29 | 2001-02-16 | Nec Corp | 選択的メッセージ通信方式 |
US6697457B2 (en) * | 1999-08-31 | 2004-02-24 | Accenture Llp | Voice messaging system that organizes voice messages based on detected emotion |
JP2007193824A (ja) | 2000-04-13 | 2007-08-02 | Fujifilm Corp | 画像処理方法 |
US7224851B2 (en) * | 2001-12-04 | 2007-05-29 | Fujifilm Corporation | Method and apparatus for registering modification pattern of transmission image and method and apparatus for reproducing the same |
US7440900B2 (en) * | 2002-03-15 | 2008-10-21 | Microsoft Corporation | Voice message processing system and method |
JP2004193809A (ja) * | 2002-12-10 | 2004-07-08 | Matsushita Electric Ind Co Ltd | 通信装置 |
KR100457813B1 (ko) * | 2003-02-07 | 2004-11-18 | 삼성전자주식회사 | 커뮤니티 서비스 제공 시스템 및 방법 |
JP2004289254A (ja) * | 2003-03-19 | 2004-10-14 | Matsushita Electric Ind Co Ltd | テレビ電話端末 |
JP2005039501A (ja) * | 2003-07-14 | 2005-02-10 | Nec Corp | 携帯電話録音サービスシステム、方法およびプログラム |
US7451084B2 (en) * | 2003-07-29 | 2008-11-11 | Fujifilm Corporation | Cell phone having an information-converting function |
WO2006028223A1 (ja) * | 2004-09-10 | 2006-03-16 | Matsushita Electric Industrial Co., Ltd. | 情報処理端末 |
US7921369B2 (en) * | 2004-12-30 | 2011-04-05 | Aol Inc. | Mood-based organization and display of instant messenger buddy lists |
JP4670431B2 (ja) | 2005-03-30 | 2011-04-13 | 日本電気株式会社 | 音声感情認識によるメール作成機能付携帯端末、携帯端末システム、及び、音声感情認識によるメール作成方法 |
JP2006330958A (ja) | 2005-05-25 | 2006-12-07 | Oki Electric Ind Co Ltd | 画像合成装置、ならびにその装置を用いた通信端末および画像コミュニケーションシステム、ならびにそのシステムにおけるチャットサーバ |
JP2007049657A (ja) | 2005-08-05 | 2007-02-22 | Seiya Takada | 留守番電話装置 |
KR100801701B1 (ko) * | 2005-09-29 | 2008-02-11 | 엘지전자 주식회사 | 이동통신 단말기 및 화면 표시방법 |
US8010474B1 (en) * | 2006-09-05 | 2011-08-30 | Aol Inc. | Translating paralinguisitic indicators |
US20080096532A1 (en) * | 2006-10-24 | 2008-04-24 | International Business Machines Corporation | Emotional state integrated messaging |
EP2122610B1 (de) * | 2007-01-31 | 2018-12-26 | Telecom Italia S.p.A. | Individualisierbares verfahren und system zur emotionserkennung |
JP2007184987A (ja) | 2007-03-27 | 2007-07-19 | Kyocera Corp | 移動通信端末 |
CN101669090A (zh) * | 2007-04-26 | 2010-03-10 | 福特全球技术公司 | 情绪提示系统和方法 |
US20090055484A1 (en) * | 2007-08-20 | 2009-02-26 | Thanh Vuong | System and method for representation of electronic mail users using avatars |
WO2009125710A1 (ja) * | 2008-04-08 | 2009-10-15 | 株式会社エヌ・ティ・ティ・ドコモ | メディア処理サーバ装置およびメディア処理方法 |
-
2009
- 2009-03-31 EP EP09156781A patent/EP2109302B1/de not_active Expired - Fee Related
- 2009-03-31 DE DE602009000214T patent/DE602009000214D1/de active Active
- 2009-03-31 ES ES09156781T patent/ES2350514T3/es active Active
- 2009-04-03 US US12/418,123 patent/US8285257B2/en not_active Expired - Fee Related
- 2009-04-06 JP JP2009091703A patent/JP5466420B2/ja active Active
- 2009-04-07 CN CN2009101325974A patent/CN101557440B/zh not_active Expired - Fee Related
Also Published As
Publication number | Publication date |
---|---|
EP2109302B1 (de) | 2010-09-22 |
JP2009273118A (ja) | 2009-11-19 |
ES2350514T3 (es) | 2011-01-24 |
US8285257B2 (en) | 2012-10-09 |
JP5466420B2 (ja) | 2014-04-09 |
CN101557440B (zh) | 2012-07-25 |
CN101557440A (zh) | 2009-10-14 |
EP2109302A1 (de) | 2009-10-14 |
US20100003969A1 (en) | 2010-01-07 |
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