FR2624330B1 - Procede et dispositif pour l'indication visuelle de signaux vocaux stockes - Google Patents

Procede et dispositif pour l'indication visuelle de signaux vocaux stockes

Info

Publication number
FR2624330B1
FR2624330B1 FR8815840A FR8815840A FR2624330B1 FR 2624330 B1 FR2624330 B1 FR 2624330B1 FR 8815840 A FR8815840 A FR 8815840A FR 8815840 A FR8815840 A FR 8815840A FR 2624330 B1 FR2624330 B1 FR 2624330B1
Authority
FR
France
Prior art keywords
visual indication
voice signals
stored voice
stored
signals
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Expired - Lifetime
Application number
FR8815840A
Other languages
English (en)
Other versions
FR2624330A1 (fr
Inventor
F. Jachmann Emil
Saltzman Jeremy
B. Chamberlin David
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Dictaphone Corp
Original Assignee
Dictaphone Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Dictaphone Corp filed Critical Dictaphone Corp
Publication of FR2624330A1 publication Critical patent/FR2624330A1/fr
Application granted granted Critical
Publication of FR2624330B1 publication Critical patent/FR2624330B1/fr
Anticipated expiration legal-status Critical
Expired - Lifetime legal-status Critical Current

Links

Classifications

    • HELECTRICITY
    • H04ELECTRIC COMMUNICATION TECHNIQUE
    • H04MTELEPHONIC COMMUNICATION
    • H04M3/00Automatic or semi-automatic exchanges
    • H04M3/42Systems providing special services or facilities to subscribers
    • H04M3/50Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
    • H04M3/53Centralised arrangements for recording incoming messages, i.e. mailbox systems
    • H04M3/533Voice mail systems

Landscapes

  • Engineering & Computer Science (AREA)
  • Signal Processing (AREA)
  • Telephonic Communication Services (AREA)
  • Sub-Exchange Stations And Push- Button Telephones (AREA)
FR8815840A 1987-12-03 1988-12-02 Procede et dispositif pour l'indication visuelle de signaux vocaux stockes Expired - Lifetime FR2624330B1 (fr)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
US07/128,254 US4853952A (en) 1987-12-03 1987-12-03 Method and apparatus for visual indication of stored voice signals

Publications (2)

Publication Number Publication Date
FR2624330A1 FR2624330A1 (fr) 1989-06-09
FR2624330B1 true FR2624330B1 (fr) 1994-04-01

Family

ID=22434410

Family Applications (1)

Application Number Title Priority Date Filing Date
FR8815840A Expired - Lifetime FR2624330B1 (fr) 1987-12-03 1988-12-02 Procede et dispositif pour l'indication visuelle de signaux vocaux stockes

Country Status (7)

Country Link
US (1) US4853952A (fr)
AU (1) AU611974B2 (fr)
CA (1) CA1303263C (fr)
CH (1) CH680408A5 (fr)
DE (1) DE3840742A1 (fr)
FR (1) FR2624330B1 (fr)
GB (1) GB2213349B (fr)

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Also Published As

Publication number Publication date
CH680408A5 (fr) 1992-08-14
GB8828345D0 (en) 1989-01-05
CA1303263C (fr) 1992-06-09
AU2643488A (en) 1989-06-08
US4853952A (en) 1989-08-01
DE3840742A1 (de) 1989-06-15
FR2624330A1 (fr) 1989-06-09
GB2213349A (en) 1989-08-09
GB2213349B (en) 1992-05-27
AU611974B2 (en) 1991-06-27

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