EP3119640A1

EP3119640A1 - Method for guiding passengers

Info

Publication number: EP3119640A1
Application number: EP15727575.1A
Authority: EP
Inventors: Holger Last; Jörg GRÜNBAUM; Jürgen Schlaht; Roland Loskarn; Roland Porsch
Original assignee: Siemens AG
Current assignee: Siemens Mobility GmbH
Priority date: 2014-05-20
Filing date: 2015-05-20
Publication date: 2017-01-25
Also published as: CN106415678A; RU2016145142A3; DE102014209554A1; US20170200355A1; RU2657664C2; WO2015177178A1; US10388126B2; RU2016145142A

Abstract

The invention relates to a method for guiding a passenger to a passenger seat arranged in a vehicle, and to a passenger guidance system for carrying out this method. In order to guide a passenger quickly and reliably to a passenger seat which corresponds to his needs and is arranged in a vehicle, and to improve the flow of passengers, it is proposed to determine (1; 7; 13) occupation states of passenger seats (32) of the vehicle (30) and to guide (5; 11; 25) the passenger to an unoccupied passenger seat. In order to carry out the method, a passenger guidance system is proposed which has at least one device (34, 35, 33, 38; 80) for determining the occupation state of passenger seats (32) arranged in a vehicle (30), at least one evaluation device (40; 76) which is configured to determine a destination to which a passenger is to be guided, and a transmission device (42, 44; 60) by means of which data which are suitable for indicating a path to the destination can be transmitted to at least one display device (46; 54).

Description

Management of passengers

The invention relates to a method for guiding a passenger to a passenger seat arranged in a vehicle and to a passenger guidance system for carrying out this method.

For passengers, it is currently often cumbersome to find a Be ^¬ their needs appropriate passenger space in vehicles, such as trains or ships. So far, they enter the vehicle and move through the vehicle in their search for a suitable passenger seat. This search is time consuming and uncomfortable for the Fahr ^¬ guest. In addition, it leads to significant passenger movements by a vehicle, which worsen the passenger flow through the Fahr ^¬ tool. This is the case in particular with increased passenger volumes. Furthermore, passengers who have already taken their passenger seat, disturbed by the search movements of passengers climbed. Even for a passenger who has reserved a passenger space, the search of his reserved space is complex. He must be informed by means of notices, such as car status displays for trains, on the arrangement of his reserved seat within the vehicle and this then on the basis of attached to the vehicle or at passenger seats numbering systems, such as car numbers or seat numbers. However, if the series of cars changes or if a car is omitted or replaced, for example due to a defect, the reserved space can not be found.

Against this background, the object of the present invention is to provide a method which enables a reliable and fast guidance of a passenger to a suitable passenger location.

This object is achieved by a method having the Merkma ^¬ len of claim 1. Furthermore, the object of the invention is to provide a passenger guidance system by means of which a passenger can be reliably and quickly guided to a suitable driving location.

This object is achieved by a passenger guidance system with the features of the independent, objective claim. Advantageous developments are each subject Dependent ^¬ dependent claims.

The method according to the invention for routing a passenger to a passenger seat arranged in a vehicle provides for coupling a near-end radio device arranged in the vehicle with a mobile device of the passenger, transfering passenger-specific travel data from the mobile device to the near-end radio device, and matching the passenger-specific travel data with data of a passenger seat management system and identify the most appropriate unoccupied passenger seats for that passenger and direct the passenger to at least one of those identified idle passenger seats.

Under a vehicle in the present sense are basically all types of land, water and aircraft to understand. Particularly advantageous, the invention has an effect on vehicles for the transport of crowds, such as trains, wide-body aircraft or cruise liners. The term "passenger seat" refers to all places that a passenger can take, in particular standing and seating places. In principle, the invention may be readily applied to one or more selected types of passenger seats, for example, only to seats. The routing of the passenger can be done by displaying on holding Stel ^¬ len of the vehicle and / or in the vehicle itself and / or on a mobile device, such as a smart phone or a tablet computer, the passenger. In addition to a fast and reliable management of the passenger, the invention enables optimal utilization of vehicle capacities. If the passenger, at least inter alia, directed at the stop by means of ads, so the passenger streams can directed at an early stage and further reduced to a Fahrgastbewe ^¬ conditions inside the vehicle, on the other hand the infrastructure of the stop are relieved. Furthermore, the accompanying personnel of the vehicle can be relieved, since the passengers can form themselves on unoccupied passenger ^seats in ^¬ .

In a preferred embodiment of the invention, it is proposed that the occupancy states of passenger seats of the vehicle be determined.

The assignment states of passenger seats can beispielswei ^¬ se are determined based on an analysis of the camera images and / or occupancy sensors of the passenger seats, such as seat occupation sensors examples game. Another possibility provide mass sensors. From a comparison of the empty mass of the vehicle with the actual measured mass of the Bele ^¬ supply state can be estimated. Advantageously, the occupancy states of all driving ^¬ stations of the entire vehicle are determined. The above genann ^¬ th advantages can be exploited in this way the maximum extent possible. In addition, the utilization of the vehicle can be recorded on different sections or at different driving times. This data can be used to better adapt the vehicle capacity requirements or einzu at low use ^¬ lead utilization dependent ticket prices or short-term special offers.

In an advantageous variant of the method in each case a Bele ^¬ addition level are calculated for different areas of the vehicle of the vehicle. The passenger is then placed in a Chen the said various vehicle areas passed, in which a lesser, preferably the lowest, occupancy level was determined in comparison with at least one other of said different vehicle areas. In this way, the passenger is directed to that area of the vehicle in which he is most likely to find a passenger space that meets his needs. Search movements can be further reduced in this way.

Advantageously, reserved passenger seats are taken into account in the calculation of the occupancy levels so that they are considered to be occupied. A method variant, wherein the calculating of Be ^¬ legungsgraden the degrees of coverage of such passenger seats to be calculated separately, which satisfy space requirements. In this way, occupancy rates of different passenger seat categories can be displayed separately and the passenger can thus be guided more accurately. As a place specification, for example in question is the booked travel class, Behin ^¬ derteneignung the passenger seat, the orientation of a passenger seat in or against the direction of travel, the position of a passenger seat, for example, on a corridor or a window, or the grouping of the passenger seat, for example as part a two- or four-seat group. In addition or as an alternative, further parameters such as, for example, the WLAN connection or power supply of a seat, the presence of a table, the ambient volume or the lighting situation at the passenger seat can be taken into account as a place specification.

Advantageously, the occupancy rates are calculated before reaching a next stop, taking into account expected passenger movements at the next stop. By displaying at the next stop in this way, the passengers arriving there already corre ^¬ accordingly after the exit of the next stop expected disembarking passengers occupancy levels are Gelei ^¬ tet. Also the approaches to be expected at the next stop can be taken into account in this way and the passengers arriving can be guided more quickly. The expected passenger movements are preferably determined by means of historical exit movements in different vehicle areas. Preferably, reservation data are also used to determine the expected passenger movements. Furthermore or as an alternative, to determine the expected passenger movements, it is possible to use indoor camera images on which passengers who are getting out are identified, and / or outdoor camera images, by means of which the number of passengers arriving is estimated. As indoor cameras for security surveillance already provided cameras are used. The outdoor cameras can be used for ^¬ the monitoring of the stop.

Preferably, the passenger is shown unoccupied, unblocked and unreserved passenger seats and offered them for blocking. The passenger is then guided to the blocked him passenger seat, or if he has blocked more passenger seats to the blocked him ^¬ passenger seats. This allows it were a very short ^¬-term reservation of a passenger space. As a result, the passenger can move in peace and without crowding to blocked by him at least one passenger seat, possibly even outside the vehicle. A movement in the direction of the blocked passenger seat is still possible in particular if the passenger has made the blockage outside the vehicle. Passenger movements within the vehicle can be further reduced in this way.

The display and offer of unoccupied, unblocked and unreserved passenger seats can be done by means of suitable display and input devices at stops and / or in the vehicle and / or on the mobile device of the passenger. Defective or otherwise unusable passenger seats advantageously displayed as busy so that the passenger is not directed to them.

As dates all data can be considered in principle that a reference to the journey of the passenger aufwei ^¬ sen, such as destination, reservation data or the space requirements described in detail above. The term of the passenger space management system called an electronic data processing system in which vehicle-specific and / or passenger-specific data can be stored in ^¬ play as reservation data for passenger seats, driving ^¬ convincing configuration, ie the passenger seat assembly or passenger space profiles for the individual passenger seats of the vehicle. These passenger seat profiles may include, for example, information on parameters of seats, such as its WLAN connection, its power supply, the prevailing ambient volume, the existence of a Ti ^¬ cal, the grouping of the seat, for example, in a two- or four-seater group, the disability suitability of the passenger space, the position, for example, in the corridor or at the window, the prevailing lighting situation, the arrangement in a separate compartment or the orientation of the seat in or against the direction of travel. Furthermore, historic occupancy and approach data of the vehicle can be stored in the passenger seat management system. As another passenger-specific data, for example, preferences of the passenger may be stored in terms of passenger space in the Fahrgastplatzverwal ^¬ processing system. Furthermore, the class of the respective passenger seat can be stored as vehicle-specific data.

The method proposed in claim 1 is capable of solving the above-mentioned problem without determining the occupancy states of the passenger seats of the vehicle. If the passenger namely reserved a seat, the Re ^¬ servierungsdaten are transmitted as passenger specific dates from the mobile device to the Nahfunkvorrichtung and compared with data of the passenger space management system. Here can the current arrangement of the reserved passenger space is determined in the vehicle and the passenger are directed to this reserved passenger space. In order to guide the passenger to the reserved passenger space, for example, the latter can emit an optical signal when the passenger is in

Visibility is located. The optical signal may, for example, consist in a blinking. Alternatively, the passenger may be directed on his mobile device to the reserved passenger location by means of conductive displays such as arrows or other. In the case of a present passenger seat reservation, the determination of suitable passenger seats is thus limited to the localization of the reserved passenger space in the vehicle. The method according to claim 1 is in particular ^¬ sondere advantageously used in such vehicles, in WEL all passenger seats chen already at ticket acquisition reser ^¬ need to be fourth.

If, on the other hand, the passenger has not reserved a passenger seat, the other passenger-specific travel data is compared with the data of the passenger seat management system and the most suitable passenger seats are determined. The routing of the passenger to at least one of these determined passenger seats, for example, then take place by all located in sight ^¬ wide of the passenger, the passenger places determined emit an optical signal, which may consist in a flash, for example, re ^¬ rum. Alternatively and additionally, the passenger seats can be found displayed on the mobile device of the passenger and / or the passenger are derived by means of the representations ^¬ on the mobile device, such as arrows or other things, are directed to the determined passenger seats.

Advantageously, the passenger-specific travel data can be prioritized. This means that the passenger specifies which of the travel data, for example, which of the space specifications, is of more importance to him. These are then given priority when determining suitable passenger seats. This makes it possible, even with high occupancy rates, to adapt the passenger as much as possible to the passenger. send to determine passenger seat.

If several passenger seats can be determined, one of them, or if there is a multi-person ticket, several of them can be blocked in the manner described above. The passenger is then directed to the blocked passenger seat.

Advantageously, when determining the most suitable passenger seats for the passenger, those preferences of the passenger are taken into account which are stored in the passenger compartment management system. In this way, it is possible to determine a passenger space that corresponds to the requirements and expectations of the passenger as far as possible without specifying corresponding space specifications and transmitting these as passenger-specific travel data to the near-field radio device.

In a variant of the method, position data of the near-end radio device are transmitted to the mobile device after the coupling of the near-end radio device with the mobile device. The transmission is realized by means of the near-end radio device. The passenger is then directed by the mobile device based on the transmitted position data of the Nahfunkvorrichtung to the least one of the determined passenger seats. For this purpose, the vehicle configuration of the vehicle can be stored on the mobile device, so that by means of the mobile device, the route to the ascertained passenger station can be determined on the basis of the transmitted position data. This allows an efficient finding of the determined passenger seat. Furthermore, it is possible to receive position data from a plurality of local-area wireless devices or other signal transmitters and to determine the position of the mobile device in space by trilateration and to guide the passenger to the at least one determined passenger location using this specific position. The passenger guidance system according to the invention has at least one evaluation device which is set up to determine a destination to which a passenger is to be guided. Furthermore, a transmission device is provided, by means of which data which are suitable for directing a route to the destination, to at least one display device

are transferable. Furthermore, Wenig ^¬ least located in the vehicle having at least a one of the at least one evaluation means connectable ^¬ Nahfunkvorrichtung which can be coupled with a mobile device of the passenger for the purpose of data transmission ^¬.

As display device, screens are preferably provided at a stop and / or screens on or in the vehicle. Furthermore, a mobile device of the passenger can be used as Ad ^¬ vortexed direction.

Advantageously, the evaluation is to be directed ^¬ ask deviate from a passenger space management system data. The term of the passenger space management system is, as well as the concepts of the vehicle and the driving ^¬ guest place to understand in the sense explained above. In principle, all data stored in the passenger compartment management system, for example those mentioned above, can be queried in the passenger compartment management system

storable data. In principle, the passenger compartment management system can be integrated into the evaluation device.

Preferably, the passenger guidance system has at least one device for determining the occupancy states of passenger seats arranged in a vehicle.

Preferably, at least one element is provided as a device for determining the Bele ^¬ tion state of a group, which consists of a device for determining the mass of a vehicle or vehicle area, at least one camera interior at least partially detecting camera and at least one seat occupancy sensor. The Device for determining the mass of a vehicle or vehicle ^{¬ range} , for example, consist of an electronic Luftfe ^¬ dersteuerung. By means of this can be determined in a car, for example, a carriage of a train, supplied charged mass and play 65 kg ge ^¬ closed based on a reference mass for persons with ^¬ on the occupancy state of this vehicle. Such devices for determining the mass have proven particularly useful in commuter traffic.

Seat occupancy sensors have the advantage of being able to determine the occupancy of the seats accurately and reliably. However, the appara ^¬ tive effort is relatively high and the Bele ^¬ tion state of standing room is not determined in this way. Cameras are often already provided in newer vehicles for the purpose of security surveillance, so that they represent a small additional equipment. Particularly preferably, all of said elements are provided. Basically, alternatively or additionally, other devices for determining the occupancy state of the vehicle may be provided, for example turnstiles.

If a camera is provided as a device for determining the occupancy state, this is preferably connected to egg ^¬ ner computing device which is adapted to determine from the images taken by the camera, the loading state of detected by the camera passenger seats. As a computing device, for example, a microcomputer such as the Raspberry Pi can be provided and equipped with a corresponding computer program. Particularly preferably a plurality of such cameras are provided, each having the occupancy state of a vehicle in the range, for example ^¬ game identify a cart or a carriage of a train area. In this way, the occupancy rate for different vehicle areas can be determined or calculated on the basis of these cameras and the associated computing devices in the manner described above.

Advantageously, the vehicle having at least one Au ^¬ ßenkamera is provided. By means of the cameras recorded by this camera In the manner described above, the amount of passengers arriving at a stop can be estimated. Advantageously, the passenger guidance system at least in an accessible for the passenger display and Eingabevor ^¬ direction. This is connected to at least one of the at least one evaluation device. This allows the above-mentioned display and blocking of unoccupied passenger seats by the passenger. The at least one Ad ^¬ bought and input device in the vehicle and / or placed at a stop of the vehicle is preferred. While the display and input devices arranged in the vehicle can be used by passengers who have already risen, display and input devices arranged at the stop can be used by passengers waiting for the vehicle to arrive. Additionally or alternatively, a mobile device of the passenger can be used as display and input device ver ^¬ turns and be temporarily connected for this purpose with the at least one evaluation device. This can be realized for example by means of suitable design of the transmission device. Passengers can then conveniently view identified passenger seats on their mobile device and easily block them using their mobile device. The mobile device can still be at the holding ^{¬ point} and does not necessarily have to be already in the vehicle.

The passenger guidance system according to claim 9 solves the above-mentioned object, without necessarily requiring a device for determining the occupancy states of passenger seats arranged in the vehicle. This is due, in particular, to the fact that this passenger guidance system is suitable for carrying out the method according to claim 1 described above.

Advantageously, in the passenger guidance system according to claim 9, several seats of the vehicle, preferably each seat of the vehicle, a Nahfunkvorrichtung which is coupled to the mobile device of the passenger. In this way, position data of the near-end radio devices, or of the respectively assigned seat, can be transmitted to the mobile device. The passenger can then determine his position within the vehicle and its path to the destination based on the respective transmitted position data. On its way through the vehicle his mobile device may be coupled with each ^¬ weils nearest Nahfunkvorrichtung and track its position and its way inside the vehicle based on the transmitted position data in time sequence of the various Nahfunkvorrichtungen. There is also the possibility of receiving the position data of multiple Nahfunkvorrichtungen or other signaling device and to determine the position of the mobile device, or the passenger in the room with ^¬ means of trilateration continually. The passenger can then be directed by this continually known position. As a signal transmitter for example Sendemo ^¬ modules can be provided which use the introduced by Apple under the brand name IBeacon standard for navigation in confined areas.

In one embodiment variant, a separate evaluation device is provided for each near-end radio device. This can be arranged, for example, in the seat belonging to this near-end radio device. In this way, the functions of the at least one evaluation device can be provided decentrally and aboard the vehicle so that a radio link to a stationary evaluation device can be omitted. For example, limited to this manner, the data transfer ^¬ with a stationary receiving station to a data transfer with the passenger space management system, and thus the considerably reduced over the radio link data to be transmitted ^¬ volume.

The above-described characteristics, features and advantages of this invention, as well as the manner in which they are achieved, become clearer and more clearly understandable in the context of the invention. In conjunction with the following description of the embodiments, which are explained in more detail in conjunction with the drawings. Where appropriate, elements having equivalent effect are provided with like reference numerals. The invention is not limited to those illustrated in the figures execution ^¬ examples - not even with regard to functional characteristics. The previous description as well as the follow ^¬ de figure description contain numerous features that are recited in the dependent claims in part to several summarized. However, those features as well as all the other features disclosed above and in the following description of the figures will also be considered individually by the person skilled in the art and put together to form meaningful further combinations. In particular, these features can be combined individually and in any suitable combination with the method and / or the passenger guidance system of the independent claims.

Show it:

1 shows a schematic representation of a first embodiment of the method according to the invention,

2 shows a schematic representation of a second embodiment of the method according to the invention,

3 shows a schematic representation of a third embodiment of the method according to the invention,

4 shows a first embodiment of the invention ^shown SEN passenger control system in a schematic representation;

5 is a schematic representation of a second embodiment of the invention Fahrgastleit ^¬ system,

6 shows a schematic representation of a seat from FIG. 5 1 shows a schematic diagram of a first embodiment ^¬ example of the method ^{according to} the invention. This provides to determine the occupancy status of passenger seats of a vehicle 1. Advantageously, the Belegungszu ^¬ stands all passenger seats are determined here. Furthermore, the occupancy rate of denjeni ^¬ gen passenger seats is calculated for different vehicle areas 3, which correspond to certain Platzvorga ^¬ ben. As explained above, among other things, the booked travel class, the disabled suitability of a passenger ^¬ place, etc. serve as space specifications. The calculation 3 of the occupancy rates for different vehicle areas takes place before reaching a next stop. This calculation 3 takes into account the expected passenger movements at the next stop. WUR explained in more detail above ^¬ en, the expected passenger movements can be determined, among other historical based on the evaluation

Exiting movements in different areas of the vehicle or on the basis of external camera shots, by means of which the amount of passengers to be assessed is estimated.

In addition, the passenger is directed into a vehicle area 5, which has a lower occupancy rate in comparison with other different vehicle areas. As explained above, the passenger can be directed by means of displays at a stop and / or in the vehicle and / or on a mobile device of the passenger.

2 shows a second embodiment of the inventive method. According to the schematic diagram of FIG 2, the occupancy states arranged in the driving ^¬ convincing passenger seats, in turn, are first determined 7. In addition to the passenger passenger seats, which are unsupported by evidence, booked or blocked, displayed and offered for blocking 9. Viewing and Offer 9 for blocking, for example, by means of touch-sensitive screens, frequently referred to as touch panels or touch displays, which are arranged in the vehicle or at a stop, done or by means of the passenger's mobile device. The passenger is then passed to the blocked by it passenger seat 11. In the embodiment of Figure 3 again, the assignment states of the passenger seats will ^¬ next determined 13. In addition, means disposed in the vehicle Nahfunkvor ^¬ directionally with the mobile device of the passenger is coupled 15th As a result of this coupling 15 passenger-specific travel data can be transmitted to the near-end radio device

17. On the other hand, position data of the near-end wireless device is transmitted to the passenger's mobile device 19.

After transfer 17 of the passenger-specific dates of the Nahfunkvorrichtung these dates are compared with data of a passenger space management system and Be ^¬ account the data stored in the passenger space management system preference of the passenger those unused passenger seats 21 determines which in the context of passenger-specific dates and the stored preference for the passenger are most suitable. The passenger-specific travel data can be the space specifications described above or other travel data described above, for example the destination or reservation data of the passenger.

Furthermore, the passenger seats are displayed to the passenger determined and offered to block 23. This can, in principle, analogous as in the case of Figure 2, or by means of generating in the vehicle arranged at the stop display and entranc ^¬ before directions take place. However, since the passenger's mobile device is already coupled to the near-end radio device or at least can be coupled, the determined passenger ^{places are} preferably displayed on the mobile device of the passenger and offered for blocking 23.

Furthermore, the passenger is directed to the passenger space blocked by him 25. This is done on the basis of the telten position data of the Nahfunkvorrichtung. Using this position data, and if necessary further previously transmitted to the mobile device information, such as a present vehicle ^¬ configuration, for example its position within the vehicle or whose position can be determined relative to the blocked passenger seat by means of the mobile device and the passenger are directed to the blocked passenger seat 25th

4 shows a schematic representation of a passenger guidance system according to the invention. This is the example of a

Rail vehicle 30 illustrated. As a device to iden ^¬ development of the occupancy state arranged in the rail vehicle 30 passenger seats 32 are in the embodiment of FIG 4, two cameras 33, 34 are provided which are each connected to a computing device 35 and 38th These computing devices 35, 38 are configured to determine the occupancy state of passenger seats 32 detected by the respective camera 33, 34 from the images taken by the cameras 33, 34. For better clarity, not all passenger spaces 32 are provided with reference numerals in FIG. However, these are readily recognizable to the viewer as such. The camera 33 detects those passenger seats 32 which, in the representation of FIG. 4, are arranged to the left of the separation line AA. On the other hand, the camera 35 detects the passenger seats 32 arranged on the right of the separation line AA in FIG. 4. The separation line AA thus separates ^¬ with two vehicle areas. The cameras 33, 34 can also be used for security monitoring. The computing devices 35, 38 are provided with a transmission and

Receiving unit 44 connected via an electrical system or, as in the case shown in FIG 4, with the transmitting and receiving unit 44 by radio at least temporarily connectable. In this way, the occupancy state determined by the computing devices 35, 38 can be transmitted by the transmitting and receiving unit 44 via a radio link 42 to an evaluation device 40 arranged stationarily outside the rail vehicle 30. By means of this evaluation device 40 can now for the various vehicle areas occupancy degrees, ^¬ if necessary, taking into account space requirements and at a next stop 48 expected passenger movements, are calculated. On the basis of the results of these calculations, a passenger already in the vehicle or a passenger boarding at the next stop 48 can be guided into that area of the vehicle with a lesser degree of occupancy, taking account of space requirements. In order to be able to take into account the passenger movements to be expected at the next stop 48, the rail vehicle 30 is provided with an exterior camera 58. With their help, the number of at the stop 48 zustei ^¬ ing passengers can be estimated.

In order to guide the passenger into the vehicle area with the lower occupancy rate, this vehicle area is determined by the evaluation device 40 as the destination. Data which are suitable for directing a route to this destination are subsequently transmitted via the radio link 42 to the transmitting and receiving unit 44, which in turn transmits this data to a touch-sensitive screen 46 and mobile devices 54 of the passengers. The transmission to the mobile ^¬ device 54 is effected by means of a Nahfunkvorrichtung 52. In the present embodiment, thus, the touch screen 46 and the mobile devices 54 of passengers represent display devices. As an averaging device by means of which the data are transmitted to this display device, serve to transmit and the receiving unit 44, as well as the Nahfunkvorrichtung 52. To the touch-sensitive screen 46, the data on the

On-board network or, as in the case shown, are transmitted by radio.

At the next stop 48, a touch-sensitive screen 50 is also provided, which is also connected to the evaluation device 40 by radio. Alternatively, there may be a landline connection. Passengers can thus be informed by means of the touch-sensitive screen 50. at the stop in the direction of the vehicle area with a lower occupancy rate.

In order to be able to use calculations on historical approach or occupancy data, vehicle configurations, in particular the passenger seat arrangement, or other data, the evaluation device 40 is connected to a passenger compartment management system 56. The touch-sensitive screens 46 and 50 are not only display devices, but combined display and input devices. In addition, they are indirectly connected by radio to the evaluation device 40 at least temporarily, in the case of the touch-sensitive screen 46 via the transmitting and receiving unit 44. Both touch ^¬ sensitive screens 46, 50 are also accessible to the passenger, so that he can make inputs to them , The passenger control system shown in FIG 4 is thus not only for performing the method of Figure 1, but also for performing the method according to FIG 2 geeig ^¬ net. As can be determined after transmission of the Belegungszu- stands to the evaluation device 40 of the evaluation device 40 in consideration of the Fahrgastplatzverwal- processing system 56 received reservation data and any de- in formality passenger seats as well as data of blocked passenger ^¬ places those passenger seats which unoccupied unblocked and not are reserved. Defective passenger seats are considered as occupied. The determined in the manner described passenger seats are then übermit ^¬ telt, displayed and the touch-sensitive screens 46 and 50 available for blocking. If the passenger blocks one of the offered passenger seats, he can subsequently be directed to this passenger space blocked by him. In this case, as described above, the touch-sensitive screens 46, 50 and / or the mobile device 54 of the passenger can be used as a display device.

In addition to the near-end radio device 52 is in the rail vehicle 30 another Nahfunkvorrichtung 60 is provided, which is arranged in a seat 62. In Figure 4, this further Nah ^¬ radio device is only to improve the detectability for 60 shown diagrammatically outside the seat 62nd This near-by radio device 60, like the near-end radio device 52, is connected to the transmitting and receiving unit 44. From a representation of this compound was omitted in FIG 4 for the sake of clarity. The mobile device 54 of the passenger can use these Nahfunkvorrichtungen 54, 60 gekop- pelt, so that passenger-specific dates and Po ^¬ sitionsdaten the Nahfunkvorrichtung in the stated manner in FIG 3 can be transmitted. The comparison of the passenger-specific travel data with data of the passenger seat management system 56 and the determination 21 of the most suitable unoccupied passenger seats can then take place in the evaluation device 40. The data required for this purpose can be transmitted by means of the transmitting and receiving unit 44 and the radio link 42. In an analogous manner, the passenger seats determined by the evaluation device can be transmitted back to the transmitting and receiving unit. The display and offering ascertained passenger seats for blocking can be carried out ^subsequently by means of the touch-sensitive screen 46, but preferably the mobile device 54 of the passenger is used. This mobile device 54 is also preferably used to route the passenger to the passenger space blocked by him. The Darge ^¬ presented in FIG 4 passenger control system is therefore also suitable for performing the method of FIG. 3 The rail vehicle shown in FIG 4 has an elekt ^¬ ronic air spring control 36, which can be used as a device for determining the occupancy state. Another car of the rail vehicle shown in FIG 4 is expediently also equipped with such electronic air spring control. The occupancy conditions of the various cars can then be determined on the basis of the data determined by the electronic air suspension controls of the various cars and passengers can be be passed to those car, which has a lower occupancy rate.

5 shows another embodiment of a passenger guidance system. This differs from the ^¬ represent provided in FIG 4 in that no stationary evaluation device 40 is provided. Instead, each seat 72 of the rail vehicle 30 is provided with a near-end radio device 60 and an associated evaluation device 76. Inquiries to the passenger line can therefore be processed decentrally from each of the seats 72. The data transfer via the radio link 42 is restricted to the data exchange with the passenger seat management system 56, which is connected to a transmitting and receiving unit 74 for this purpose. In this way, the above-mentioned advantages of decentralized evaluation devices can be used.

A schematic representation of the seats 72 in FIG. 5 can be found in FIG. 6. Herein, in addition to the near-end radio device 60, the evaluation device 76 can be seen. In addition, a microphone and a temperature sensor 82 are provided as sensors for environmental parameters of the seat 72. By means of these, the ambient temperature as well as the ambient volume of each individual seat 72 can be determined and taken into account in determining the most suitable passenger ^space for the passenger. The microphone 78 and the temperature sensor 82 as well as a seat occupancy sensor 80 are connected to the evaluation device 76. By means of the seat occupancy sensor 80 present in each seat 72, the occupancy states of the seats 72 can be determined in the exemplary embodiment of FIG. The 38 specific occupancy states of the cameras 33, 34 and the associated computing devices 35, may be specified using the Sitzbe ^¬ legungssensoren 80th Depending on the type of vehicle, it may be considered to determine the occupancy statuses of the passenger seats solely on the basis of the seat occupancy sensors.

Although the invention has been illustrated and described in detail by the preferred embodiments, is ^¬ not limit the invention to the disclosed examples and other variations can be derived therefrom by the skilled artisan without departing from the scope of the invention.

Claims

claims

A method of routing a passenger to a passenger seat (32) disposed in a vehicle, comprising:

- A in the vehicle (30) arranged Nahfunkvorrichtung (52, 60) with a mobile device (54) of the passenger gekop ^¬ pelt is (15);

- passenger-specific travel data is transmitted from the mobile device (54) to the near-end radio device (52, 60) (17); - the passenger-specific travel data is compared with data from a terminal management system (56) and the most appropriate unoccupied passenger seats for that passenger are determined (21);

- the passenger to at least one of these determined,

unmanned passenger seats (25).

2. The method according to claim 1,

characterized in that

the occupancy states of passenger seats (32) of the vehicle (30) are determined (1; 7; 13).

3. The method according to claim 1 or 2,

characterized in that

- an occupancy rate is calculated for different vehicle areas (3);

- The passenger is directed (5) in one of said different vehicle areas in which a lower occupancy rate has been calculated in comparison with at least one other of said different vehicle areas.

4. The method according to any one of the preceding claims, characterized in that in the calculation (3) of Bele ^¬ supply levels, the occupancy rates of such passenger seats (32) are calculated, which meet space requirements.

5. The method according to any one of the preceding claims, characterized in that the occupancy degrees before reaching (3) and at the next stop expected passenger movements are taken into account (3).

6. The method according to any one of the preceding claims, characterized in that

the passenger is shown unoccupied, unblocked and unreserved passenger seats and offered for blocking by the passenger (9);

- The passenger is directed to the blocked by him at least one passenger place (11).

7. The method according to any one of the preceding claims, characterized in that in the determination (21) of the most suitable passenger seats for the passenger in the

Passenger seat management system stored preferences of the passenger are considered (21).

8. The method according to any one of the preceding claims, characterized in that after the coupling (15) of the near-end radio device (52, 60) with the mobile device (54) by means of the Nahfunkvorrichtung (52, 60) position data of the Nahfunkvorrichtung (52, 60) to the Mobile device (54) are transmitted (19) and the passenger of the mobile device (54) on the basis of the transmitted position data of the Nahfunkvorrichtung (52, 60) to the at least one of the determined passenger seats gelei ^¬ tet (25).

9. passenger guidance system for carrying out the method according to one of the preceding claims comprising

at least one evaluation device (40; 76) which is set up to determine a destination to which a passenger is to be guided,

- a transmission device (42, 44; 60), by means of which data which are suitable for directing a route to the destination, is transmitted to at least one display device (46; 54)

are transferable, wherein in the vehicle (30) at least one with at least ei ^¬ ner of the at least one evaluation device (40, 76)

connectable Nahfunkvorrichtung (52, 60) is arranged, wel ^¬ che with a mobile device (54) of the passenger for the purpose of data transmission can be coupled.

10. passenger guidance system according to claim 9,

marked by

at least one device (34, 35, 33, 38; 80) for investigative development of the occupancy states of a vehicle (30) ^¬ associated passenger seats (32);

11. passenger guidance system according to claim 10,

characterized in that as a device for determining the occupancy state of an element is provided at least consisting of a group of a device (36) for loading ^¬ humor of the mass of a vehicle or vehicle frame, we ^¬ nigstens of a vehicle interior at least partially detecting camera (33; 34 ) and at least one seat occupancy sensor (80).

12. passenger guidance system according to one of claims 9 to 11, characterized by at least one with at least one of the at least one evaluation device (40) at least temporarily connected, accessible to the passenger display and input device ^¬ (46, 50), which preferably in the vehicle ( 30) and / or at a stop (48) of the vehicle (30) is arranged ^¬ .

13. A passenger guidance system according to one of claims 9 to 12, characterized in that a plurality of seats (72) of the vehicle (30), preferably each seat (72) of the vehicle (30), a Nahfunkvorrichtung (60), which with the mobile device ( 54) of the passenger can be coupled.

14. passenger guidance system according to claim 13,

characterized in that for each Nahfunkvorrichtung (60) a separate evaluation device (76) is provided, which preferably with sensors (78, 80, 82) for environmental parameters of the respective seat (72) is connected.

15. passenger guidance system according to one of claims 9 to 13, characterized in that the at least one Auswerteein ^¬ direction (50) stationary outside of the vehicle (30) angeord ^¬ net and with the vehicle (30) by means of a radio link (42) is connectable.