Classifications

• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/50—Centralised arrangements for answering calls; Centralised arrangements for recording messages for absent or busy subscribers ; Centralised arrangements for recording messages
  • H04M3/53—Centralised arrangements for recording incoming messages, i.e. mailbox systems
  • H04M3/537—Arrangements for indicating the presence of a recorded message, whereby the presence information might include a preview or summary of the message
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/46—Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
  • H04M3/465—Arrangements for simultaneously calling a number of substations until an answer is obtained
• • H—ELECTRICITY
  • H04—ELECTRIC COMMUNICATION TECHNIQUE
  • H04M—TELEPHONIC COMMUNICATION
  • H04M3/00—Automatic or semi-automatic exchanges
  • H04M3/42—Systems providing special services or facilities to subscribers
  • H04M3/54—Arrangements for diverting calls for one subscriber to another predetermined subscriber

Definitions

• the present invention relates to a switching center for switching communication connections in a telephone network, with a receiving device for receiving status information relating to the status of mailbox messages stored in one or more mailbox servers, each status information item being at least one telephone number for sending the respective status information item to Corresponding device of the participant concerned.
• the present invention further relates to a method for forwarding such status information.
• mailboxes for voice information, fax information, email information and the like are becoming increasingly widespread.
• such mailbox messages are each stored on a mailbox server, the subscriber in question, for whom newly arriving mailbox messages are intended, either having to independently check their mailbox messages regularly and retrieve them if necessary, or the subscriber is on his assigned end telephone such as informed of the arrival of a new mailbox message on the cell phone, on the fixed device at home or in the office by means of status information.
• a subscriber After a subscriber has thus become aware of a newly arrived mailbox message, he can pick it up from the respective mailbox server and e.g. on his telephone, on the computer or the like listen to or display.
• the MWI Message Waiting Indication
• ETSI European Telecommunications Standard Institute
• the MWI Message Waiting Indication
• the ETSI standard European Telecommunications Standard Institute
• the display can be simple, such as "message is available ", or comfortably, for example the number of newly received mailbox messages,
• Date and time of receipt and the like are displayed.
• a disadvantage of the system outlined above for the automatic provision of status information relating to the status of mailbox messages is that the status information is only provided to the subscriber on a single terminal in each case. As a result, the accessibility of the subscriber, in particular if he has several end devices, such as Mobile phone, fixed device in the office and the like operated simultaneously, severely restricted.
• the object of the present invention is thus a switching center for switching communication connections in a telephone network according to the preamble of appended claim 1 and a method for forwarding
• a switching center for switching communication connections in a telephone network, with a receiving device for receiving status information relating to the status of mailbox messages stored in one or more mailbox servers, each status information for at least one call number ⁇ 00 t N> P 1
• the additional numbers stored in the memory device define those terminals of the subscriber concerned to whom a parallel call signal is forwarded when an incoming call is received.
• the ⁇ be indicated that the status information is forwarded in parallel to the power ⁇ feature "Parallel call" to those of the parti Endgerate ⁇ mers that output a parallel call signal even when there is an incoming call.
• the additional numbers stored in the memory device define only those terminal devices of the subscriber in question to which an incoming status information item is forwarded.
• the forwarding or redirection of incoming status information is managed independently.
• the subscriber can independently and independently decide to which of his end devices incoming status information is to be forwarded or redirected.
• the telephone numbers stored in the memory device for a subscriber can be changed by the respective subscriber.
• the subscriber has the option, for example, of changing the call numbers stored in the digital exchange via a previously defined connection or via an access code. This enables flexible adaptation of the accessibility of a subscriber.
• the forwarding device forwards incoming status information when call forwarding is activated to the call number determined by the call forwarding.
• incoming status information is automatically forwarded to the redirected terminal in accordance with the "call forwarding" feature. It can be of advantage if the means for forwarding a at least one phone number information contained and directs an incoming status information is activated both call forwarding to at least the in the status ⁇ to the order determined by the call forwarding number.
• FIG. 1 schematically shows a communication system with a digital switching center 1 for switching communication connections in a telephone network, which can be an EWSD switching center, for example.
• the digital exchange 1 comprises a receiving device 2 for receiving status information relating to mailbox messages stored in one or more mailbox servers 7a, 7b, 7 ⁇ , each status information item being a telephone number for sending the respective status information item to a corresponding predetermined terminal 8 of the participant concerned.
• the mailbox servers 7a, 7b, 7c can contain messages of various message formats, such as, for example, voice information, fax information, email information and the like.
• the management and central interrogation of the status information of the various mailbox servers 7a, 7b, 7c can take place, for example, via a central interrogation server 6, which thus collects the status information of the various mailbox servers 7a, 7b, 7c, adds a phone number and the one for the switching center responsible for the subscriber receives overall status information relating to the status of all his mailboxes.
• This transmission takes place, for example, in signaling system No. 7 on the basis of the Transaction Capabilities Application Part (TCAP).
• the digital exchange 1 includes a central STEU ⁇ er Rhein 3 having a storage device 4 for storing one or more additional chambers numbers of parti ⁇ .
• the storage device 4 can also be arranged externally on the control device 3.
• An incoming Statusinfor ⁇ mation for those participants, which the terminal is connected to the digital switching center 1 is assigned 8, the phone number of the terminal 8 so that the status information can be forwarded by the digital switching exchange 1 directly to the terminal.
• the subscriber wants to activate a corresponding feature for forwarding / forwarding status information, he can store the call numbers of the corresponding terminals to which incoming status information is to be forwarded or forwarded in the memory device 4.
• the control device 3 recognizes that the corresponding feature is activated and forwards the incoming status information in parallel to the telephone numbers of the subscriber concerned stored in the storage device 4. For example, in the case shown in FIG. 1, incoming status information for the subscriber to whom the terminal 8 is assigned is also forwarded in parallel to further terminals 10 and 12, which are connected to the digital switching center 1 via a further switching center 9 and 12, respectively are.
• the terminals 8, 10 and 12 can be different telephone terminals, e.g. Fixed network devices, mobile phones and the like.
• the status information is preferably sent as SMS messages (Short Message Service) messages.
• incoming status information is sent exactly to those terminals. additionally be forwarded that are also defined by the performance characteristic ⁇ "Parallel call".
• incoming status information is also forwarded to the other terminals defined by the subscriber, which would also output a corresponding parallel call signal in the event of an incoming call.
• no separate storage device needs to be defined in the digital switching center 1 for the forwarding of the status information; the same database can be accessed, which contains the terminals of the respective subscriber defined according to the "parallel call” feature.
• a second option is to define the forwarding or redirection of the status information completely independently.
• the subscriber has the option of specifying telephone numbers to which incoming status information is to be diverted or forwarded separately and independently of other performance features and accordingly storing the telephone numbers in the storage device 4.
• a mixture of the first two options is conceivable, in which, for example, the incoming status information is forwarded to all the phone numbers defined in the "parallel call" feature and in addition to other end devices.
• incoming status information can also be redirected according to the “call redirection” feature.
• incoming status information can, for example, only be diverted to a call number determined by the call diversion, which is correspondingly stored in the storage device 4.
• the "call forwarding" feature is in the features "A nrufu immediately steering", "apportionment do not answer” and "environmental steering on busy” split.
• a real driving an incoming call forwarding status information solely for the To ⁇ specific number is advantageously carried out only in the "call forwarding immediately”.
• the present invention enables a strong increase in the accessibility of a participant of the incoming status information by the possibility of the parallel provision of the status information on several terminals.
• the forwarding or rerouting of incoming status information in accordance with the features “parallel call” and / or “call rerouting” enables a very simple and efficient implementation.
• the subscriber does not need extensive administrations via appropriate self-entries, he only has to activate the desired feature in the exchange. Since the query server only sends the collected status information to a single responsible exchange, parailel administration is avoided and the status information is provided to the subscriber in a simple and effective manner.
• the PSDN such as an EWSD exchange, and can therefore be used for any type of status information which has an effect on a telephone terminal.

Landscapes

• Engineering & Computer Science (AREA)
• Signal Processing (AREA)
• Telephonic Communication Services (AREA)
• Data Exchanges In Wide-Area Networks (AREA)

Applications Claiming Priority (3)

Publications (1)

Family

ID=7630392

Family Applications (1)

Country Status (6)

Families Citing this family (3)

Family Cites Families (4)

• 2000
  • 2000-02-10 DE DE10005788A patent/DE10005788A1/de not_active Withdrawn
• 2001
  • 2001-02-09 CN CN01807123.6A patent/CN1419778A/zh active Pending
  • 2001-02-09 WO PCT/DE2001/000502 patent/WO2001060079A2/de not_active Application Discontinuation
  • 2001-02-09 EP EP01923501A patent/EP1254555A2/de not_active Withdrawn
  • 2001-02-09 BR BR0108233-7A patent/BR0108233A/pt not_active IP Right Cessation
  • 2001-02-09 US US10/203,291 patent/US20030138081A1/en not_active Abandoned

Non-Patent Citations (1)

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