EP0965961A1 - Ecran de visualisation pour terminal de libre service - Google Patents

Ecran de visualisation pour terminal de libre service Download PDF

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Publication number
EP0965961A1
EP0965961A1 EP99304603A EP99304603A EP0965961A1 EP 0965961 A1 EP0965961 A1 EP 0965961A1 EP 99304603 A EP99304603 A EP 99304603A EP 99304603 A EP99304603 A EP 99304603A EP 0965961 A1 EP0965961 A1 EP 0965961A1
Authority
EP
European Patent Office
Prior art keywords
image
keypad
display screen
customer
touch
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Withdrawn
Application number
EP99304603A
Other languages
German (de)
English (en)
Inventor
Alan R. Taylor
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
NCR International Inc
Original Assignee
NCR International Inc
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by NCR International Inc filed Critical NCR International Inc
Publication of EP0965961A1 publication Critical patent/EP0965961A1/fr
Withdrawn legal-status Critical Current

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Classifications

    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G—PHYSICS
    • G07—CHECKING-DEVICES
    • G07F—COIN-FREED OR LIKE APPARATUS
    • G07F19/00—Complete banking systems; Coded card-freed arrangements adapted for dispensing or receiving monies or the like and posting such transactions to existing accounts, e.g. automatic teller machines
    • G07F19/20—Automatic teller machines [ATMs]
    • G07F19/201—Accessories of ATMs

Definitions

  • the present invention relates to providing an image of a keypad on a display screen, and is particularly directed to providing an image of a keypad on a display screen of a self-service terminal, such as an automated teller machine (ATM), to allow a customer at the ATM to gain access to services provided by the ATM.
  • ATM automated teller machine
  • a disadvantage in known ATMs is that the layout of the characters contained in the image of the keypad on the display screen and their locations on the display screen are the same for all customers desiring to gain access to services provided by the ATM. Since the layout and location of the characters contained in the image of the keypad are the same for all customers, it is possible for a thief fraudulently to establish the PIN number of a previous customer at the ATM. To accomplish this, the thief initially cleans a transparent surface of either the touch-sensitive screen or the display screen (depending upon the structure and operation of the particular touch-sensitive screen used) before a customer to be defrauded arrives at the ATM.
  • the customer to be defrauded After the customer to be defrauded arrives at the ATM, he enters his proper PIN number to gain access to services provided by the ATM, carries out a desired transaction. and leaves the vicinity of the ATM. The thief then closely examines the transparent surface for fingerprint residue left behind by the customer. The particular locations of fingerprint residue on the transparent surface and the different amounts of fingerprint residue at these particular locations provide valuable information to the thief in fraudulently establishing the PIN number of the customer.
  • the particular locations on the transparent surface suggest which characters contained in the image of the keypad were touched.
  • the different amounts of fingerprint residue at these particular locations suggest the order in which characters contained in the image of the keypad were touched.
  • the order in which characters were touched is suggested because the first location which was touched by the customer will usually contain more fingerprint residue than the next location touched which, in turn, will usually contain more fingerprint residue than the next location touched, and so on.
  • the invention consists in a self-service terminal comprising
  • the second image may have X and Y coordinates which are different from X and Y coordinates associated with the first image.
  • the image may include a number of keys having sizes which are different from the sizes of a number of keys associated with the first image.
  • the second image may have a keypad layout which is different from a keypad layout associated with the first image.
  • the invention also consists in method of providing an image of a keypad on a display screen of a self-service terminal to enable a user at the self-service terminal to gain access to services provided by the self-service terminal, characterised by the steps of:
  • the ATM 10 comprises a user interface in the form of a front panel 12.
  • the front panel 12 includes a card reader 14, a touch-sensitive screen 16, a cash dispenser 18, a CRT display screen 20, and a receipt printer 22.
  • the touch-sensitive screen 16 overlies the display screen 20 and provides signals on line 17 (Fig. 2) in response to a customer 24 "touching" a portion of the touch-sensitive screen 16.
  • the touch-sensitive screen 16 may be ofthe type which detects interruption of horizontal and vertical light beams (i.e., along the "X" and "Y" directions) to provide an output signal indicative of the location at which the touch-sensitive screen 16 has been touched by the customer 24.
  • the touch-sensitive screen 16 may be of the type which uses capacitive current to provide an output signal indicative of the location at which the touch-sensitive screen 16 has been touched by the customer 24.
  • the card reader 14 has a card slot through which the customer 24 can insert a user's identifying card 25 at the commencement of a transaction to be conducted by the customer 24.
  • the cash dispenser 18 has a cash slot through which cash currency notes stored inside the ATM 10 can be delivered to the customer 24 during the transaction.
  • the receipt printer 22 has a receipt slot through which a receipt of the transaction is delivered to the customer 24 at the termination of the transaction.
  • the ATM 10 includes a controller unit 30 which communicates with the components of the front panel 12.
  • the controller unit 30 includes a processor 32, and a memory 34 connected via bus line 36 to the processor 32.
  • the controller unit 30 also includes touch-screen control circuitry 40 which receives input signals on line 17 from the touch-sensitive screen 16 and provides signals on line 44 in response thereto.
  • Touch-screen control circuitry 40 continually monitors the touch-sensitive screen 16 for sensing any touching event which occurs on the touch-sensitive screen 16.
  • the processor 32 processes signals on line 44 from the touch-screen control circuitry 40 and provides signals on line 48 in response thereto.
  • Display control circuitry 26 processes signals on line 48 and provides signals on line 49 which are displayed on the display screen 20. Accordingly, the processor 32 receives input signals from the touch-sensitive screen 16 and provides output signals to the display screen 20 in response to the input signals.
  • the processor 32 receives input signals on line 44 from the touch-screen control circuitry 40, and processes these input signals in accordance with the instructions of a main control program 52 stored in the memory 34.
  • the processor 32 processes its input signals and generates output signals in accordance with the instructions of a coordinate translator 54 stored in the memory 34.
  • the processor 32 also processes its input signals and generates output signals in accordance with the instructions of a key position generator 56 to be described later.
  • the processor 32 then provides output signals on line 48 to the display control circuitry 26 in accordance with the instructions of a display driver 58 stored in the memory 34.
  • the display control circuitry 26 then provides output signals on line 49 to the display screen 20 to be displayed.
  • the structure and operation of the touch-screen circuitry 40 and the display control circuitry 26 are well known and, therefore, will not be described.
  • the processor 32 receives input signals on lines 42, 44 from the card reader 14 and the touch screen control circuitry 40, respectively, and provides output signals on lines 46, 48, 50 to the cash dispenser 18, the display control circuitry 26, and the receipt printer 22, respectively, to control the amount of cash dispensed by the cash dispensed by the cash dispenser 18, the information displayed on the display screen 20, and the information printed by the receipt printer 22.
  • the processor 32 may include a microcomputer, and the memory unit 34 may be non-volatile RAM. Suitable microcomputers and memories are readily available in the marketplace. Their structure and operation are well known and, therefore, will not be described.
  • the customer 24 When the customer 24 first arrives at the ATM 10 to carry out a desired transaction, the customer 24 inserts the user's identifying card 25 into the card slot ofthe card reader 14. The card reader reads data contained on the card. The customer 24 is then prompted on the display screen 20 to enter a personal identification number (PIN number) via the touch-sensitive screen 16 which overlies the display screen 20.
  • PIN number personal identification number
  • the customer 24 is prompted to enter the PIN number using an image of a keypad, such as shown in Fig. 3, which appears on the display screen 20.
  • the image of the keypad has a set of twelve different keys including the ten numeric digits, an "asterisk" key, and a "pound” key.
  • the twelve keys are located in positions relative to each other as shown in Fig. 3.
  • the layout of the twelve keys in the image of the keypad shown in Fig. 3 is like the layout of a telephone keypad without any alphabetic characters.
  • the image of the keypad shown in Fig. 3 appears in the central portion of the display screen 20.
  • the customer 24 After the customer 24 enters the correct PIN number using the touch-sensitive screen 16 and the image of the keypad shown in Fig. 3, the customer 24 has gained access to services provided by the ATM 10. Menus are then displayed on the display screen 20 to enable the customer 24 to carry out the desired transaction.
  • the receipt printer 22 prints a receipt of the transaction and delivers the receipt through the slot of the receipt printer 22 to the customer 24. Also, the card reader 14 returns the user's identifying card 25 to the customer 24. The customer 24 then takes the receipt and the user's identifying card 25 and walks away.
  • the ATM 10 awaits in an idle state until the next customer (referred to herein as the "second customer") arrives at the ATM 10 to carry out a desired transaction.
  • the previous customer 24 who has already carried out a transaction is referred to herein as the "first customer”.
  • the second customer inserts a user's identifying card into the card slot ofthe card reader 14 to allow the card reader 14 to read data contained on the card.
  • the second customer is then prompted on the display screen 20 to enter a PIN number via the touch-sensitive screen 16. More specifically, the second customer is prompted with an image of a keypad, such as shown in Fig. 4, which appears on the display screen 20.
  • the image of the keypad shown in Fig. 4 appears on the display screen 20 at a location which is different from the location at which the image of the keypad shown in Fig. 3 appears on the display screen 20.
  • the image of the keypad shown in Fig. 4 appears in the upper left quadrant of the display screen 20.
  • a flowchart 100 depicts operation of the key position generator 56 in accordance with the present invention randomly to generate the image of the keypad shown in Fig. 4 on the display screen 20 for the second customer.
  • the card reader 14 initially receives the user's identifying card from the second customer to initiate the transaction.
  • the "X" and "Y" coordinate positions of the image of the keypad to be displayed on the display screen 20 for the second customer are randomly generated as shown in step 104.
  • the "X” and "Y" coordinates of the image of the keypad to be displayed on the display screen 20 for the second customer have been randomly generated such that these coordinates are farther to the left and farther to the top relative to the "X" and "Y” coordinates of the image of the keypad which was displayed on the display screen 20, as shown in Fig. 3, for the first customer.
  • the image of the keypad to be displayed on the display screen 20 for the second customer is then generated in step 112 using the randomly generated "X” and "Y” coordinates from step 104.
  • step 114 the image of the keypad which was generated in step 112 is displayed on the display screen 20 to allow the second customer to enter the PIN number to gain access to services provided by the ATM 10.
  • an image of a keypad such as shown in Fig. 5 can be generated and displayed instead of the image of the keypad as shown in Fig. 4.
  • the image of the keypad shown in Fig. 5 appears in the lower right quadrant of the display screen 20.
  • the image of the keypad to be displayed on the display screen 20 for the second customer can have the size of its keys randomly scaled instead of having the "X" and "Y" coordinates randomly generated.
  • the size of the keys in the image of the keypad to be displayed for the second customer can be scaled such that each of the twelve characters is substantially larger in size on the display screen 20, as shown in Fig. 6.
  • the key layout of the image of the keypad to be displayed for the second customer can be randomly altered instead of having the size of its keys randomly scaled or the "X" and "Y” coordinates randomly generated.
  • the key layout of the image of the keypad to be displayed for the second customer can be randomly altered such that the key layout of the twelve keys appears almost like a mirror image of itself, as shown in Fig. 7.
  • the image of the keypad to be displayed for the second customer can have the "X" and "Y" coordinates randomly generated, the size of its keys randomly scaled, and the key layout randomly altered at the same time.
  • Such an image of a keypad is shown in Fig. 8 for the second customer.
  • the image of the keypad shown in Fig. 8 appears with relatively larger keys in a different key layout in the lower left quadrant of the display screen 20.
  • a flowchart 200 depicts a method by which the image of the keypad shown in Fig. 8 is generated and displayed on the display screen 20 for the second customer.
  • the card reader 14 receives the user's identifying card from the second customer to initiate the transaction.
  • the "X" and "Y" coordinate positions of the image of the keypad to be displayed on the display screen 20 for the second customer are randomly generated as shown in step 204.
  • the "X" and "Y" coordinates of the image of the keypad to be displayed on the display screen 20 for the second customer are generated such that these coordinates are farther to the bottom and farther to the left relative to the "X" and "Y" coordinates of the image of the keypad shown in Fig.
  • step 206 the size of keys in the image of the keypad to be displayed on the display screen 20 for the second customer is scaled such that each of the twelve characters is substantially larger in size on the display screen 20 than as shown in Fig. 3 for the first customer.
  • step 208 a determination is made as to whether a different key layout is desired in the image of the keypad to be displayed on the display screen 20 for the second customer. If the determination in step 208 is affirmative, the program proceeds to step 210 in which the key layout in the image of the keypad to be displayed on the display screen 20 for the second customer is randomly altered. As shown in Fig. 8, for example, the key layout is randomly altered for the second customer such that the twelve keys lie in two horizontal rows, instead of four horizontal rows, as shown in Fig. 3 for the first customer. The program then proceeds to step 212. However, if the determination in step 208 is negative, the program proceeds directly to step 212.
  • the image of the keypad to be displayed on the display screen 20 for the second customer is then generated in step 212 using the randomly generated "X" and "Y" coordinates from step 204, the randomly generated scaling factor in step 206, and the randomly generated key layout in step 210.
  • an image of a keypad such as shown in Fig. 9 can be generated and displayed instead of the image of the keypad shown in Fig. 8.
  • the image of the keypad shown in Fig. 9 appears with relatively larger keys in a different key layout in the upper right quadrant of the display screen 20.
EP99304603A 1998-06-18 1999-06-14 Ecran de visualisation pour terminal de libre service Withdrawn EP0965961A1 (fr)

Applications Claiming Priority (2)

Application Number Priority Date Filing Date Title
GBGB9813190.7A GB9813190D0 (en) 1998-06-18 1998-06-18 Self-service terminal display screen
GB9813190 1998-06-18

Publications (1)

Publication Number Publication Date
EP0965961A1 true EP0965961A1 (fr) 1999-12-22

Family

ID=10834003

Family Applications (1)

Application Number Title Priority Date Filing Date
EP99304603A Withdrawn EP0965961A1 (fr) 1998-06-18 1999-06-14 Ecran de visualisation pour terminal de libre service

Country Status (7)

Country Link
EP (1) EP0965961A1 (fr)
JP (1) JP2000276628A (fr)
CN (1) CN1249453A (fr)
AU (1) AU3510099A (fr)
BR (1) BR9902282A (fr)
GB (1) GB9813190D0 (fr)
ZA (1) ZA993983B (fr)

Cited By (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002054216A2 (fr) * 2001-01-05 2002-07-11 Inqucor Limited Dispositif d'entree de donnees
WO2004114231A1 (fr) * 2003-05-05 2004-12-29 Electronic Data Systems Corporation Verification de transactions financieres electroniques
WO2007021319A1 (fr) 2005-08-09 2007-02-22 Sony Ericsson Mobile Communications Ab Procede et dispositif pour commander la position d'une touche programmable sur un ecran tactile
FR2923034A1 (fr) * 2007-10-26 2009-05-01 Ingenico Sa Terminal de paiement avec moyens de saisie securisee
US20120323788A1 (en) * 2002-02-05 2012-12-20 Cardinalcommerce Corporation Dynamic pin pad for credit/debit/other electronic transactions
WO2013060196A1 (fr) * 2011-10-28 2013-05-02 深圳市新国都技术股份有限公司 Procédé et appareil de protection de sécurité pour un écran tactile d'un dispositif électronique
RU2509340C1 (ru) * 2012-11-08 2014-03-10 Федеральное государственное бюджетное образовательное учреждение высшего профессионального образования "Национальный исследовательский Томский политехнический университет" Сенсорное устройство ввода данных
DE102015005503A1 (de) 2015-04-30 2016-11-03 Moritz Brandes Die Erfindung SeCODE betrifft eine Benutzerschnittstelle, die eine sichere Eingabe eines Pins an einem Bankautomaten gewährleisten soll, z.B. über eine wechselnde Eingabematrix sowie eine besonders ausgerüstete, transparente Oberfläche
RU172845U1 (ru) * 2016-06-10 2017-07-27 Иван Иванович Михайличенко Кодовая панель

Families Citing this family (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2007188153A (ja) * 2006-01-11 2007-07-26 Oki Electric Ind Co Ltd 自動取引装置
KR101414612B1 (ko) * 2007-10-01 2014-07-03 엘지전자 주식회사 휴대 단말기 및 그 제어 방법
WO2009130985A1 (fr) * 2008-04-23 2009-10-29 コニカミノルタホールディングス株式会社 Système d'entrée d'informations
US20110006996A1 (en) * 2009-07-08 2011-01-13 Smith Nathan J Private data entry
KR101102704B1 (ko) * 2009-12-17 2012-01-05 노틸러스효성 주식회사 금융자동화기기
JP5603766B2 (ja) * 2010-12-27 2014-10-08 新日鉄住金ソリューションズ株式会社 情報処理システム、情報処理方法及びプログラム
GB201300923D0 (en) * 2013-01-18 2013-03-06 Licentia Group Ltd Verification method and system
CN105989616B (zh) * 2015-02-10 2020-02-18 口碑控股有限公司 获取对象受关注程度的方法及装置
CN106325573A (zh) * 2015-06-24 2017-01-11 西藏丹贝投资有限公司 一种带有触摸功能的显示装置及包含该装置的终端设备
EP3485359A1 (fr) 2016-07-15 2019-05-22 Irdeto B.V. Obtention d'une entrée d'utilisateur
JP7291665B2 (ja) * 2020-05-13 2023-06-15 日立チャネルソリューションズ株式会社 現金自動取引装置及び現金自動取引方法

Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2622322A1 (fr) * 1987-10-21 1989-04-28 Weck Arnaud De Systeme de clavier crypte
DE29613938U1 (de) * 1996-06-12 1996-10-31 Menne Peter Dipl Ing Codeeingabesystem für Scheckkartenbezahlungssysteme und Geldautomaten
WO1998027533A2 (fr) * 1996-12-17 1998-06-25 Citicorp Development Center Machine de guichet automatique pour les non-voyants et les personnes ayant une deficience visuelle
WO1998059326A1 (fr) * 1997-06-23 1998-12-30 Burrington, Alan, Graham, Headford Systeme d'entree de donnees

Patent Citations (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
FR2622322A1 (fr) * 1987-10-21 1989-04-28 Weck Arnaud De Systeme de clavier crypte
DE29613938U1 (de) * 1996-06-12 1996-10-31 Menne Peter Dipl Ing Codeeingabesystem für Scheckkartenbezahlungssysteme und Geldautomaten
WO1998027533A2 (fr) * 1996-12-17 1998-06-25 Citicorp Development Center Machine de guichet automatique pour les non-voyants et les personnes ayant une deficience visuelle
WO1998059326A1 (fr) * 1997-06-23 1998-12-30 Burrington, Alan, Graham, Headford Systeme d'entree de donnees

Cited By (11)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
WO2002054216A2 (fr) * 2001-01-05 2002-07-11 Inqucor Limited Dispositif d'entree de donnees
WO2002054216A3 (fr) * 2001-01-05 2003-09-18 Inqucor Ltd Dispositif d'entree de donnees
US20120323788A1 (en) * 2002-02-05 2012-12-20 Cardinalcommerce Corporation Dynamic pin pad for credit/debit/other electronic transactions
WO2004114231A1 (fr) * 2003-05-05 2004-12-29 Electronic Data Systems Corporation Verification de transactions financieres electroniques
US7725388B2 (en) 2003-05-05 2010-05-25 Hewlett-Packard Development Company, L.P. Verification of electronic financial transactions
WO2007021319A1 (fr) 2005-08-09 2007-02-22 Sony Ericsson Mobile Communications Ab Procede et dispositif pour commander la position d'une touche programmable sur un ecran tactile
FR2923034A1 (fr) * 2007-10-26 2009-05-01 Ingenico Sa Terminal de paiement avec moyens de saisie securisee
WO2013060196A1 (fr) * 2011-10-28 2013-05-02 深圳市新国都技术股份有限公司 Procédé et appareil de protection de sécurité pour un écran tactile d'un dispositif électronique
RU2509340C1 (ru) * 2012-11-08 2014-03-10 Федеральное государственное бюджетное образовательное учреждение высшего профессионального образования "Национальный исследовательский Томский политехнический университет" Сенсорное устройство ввода данных
DE102015005503A1 (de) 2015-04-30 2016-11-03 Moritz Brandes Die Erfindung SeCODE betrifft eine Benutzerschnittstelle, die eine sichere Eingabe eines Pins an einem Bankautomaten gewährleisten soll, z.B. über eine wechselnde Eingabematrix sowie eine besonders ausgerüstete, transparente Oberfläche
RU172845U1 (ru) * 2016-06-10 2017-07-27 Иван Иванович Михайличенко Кодовая панель

Also Published As

Publication number Publication date
AU3510099A (en) 2000-01-06
BR9902282A (pt) 2000-01-04
GB9813190D0 (en) 1998-08-19
CN1249453A (zh) 2000-04-05
ZA993983B (en) 2000-12-15
JP2000276628A (ja) 2000-10-06

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