CN112101707A - Power utilization emergency management system - Google Patents
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Abstract
The invention relates to an electricity emergency management system, which comprises: the emergency information acquisition module is used for acquiring emergency information from the operation and distribution information integration platform; the statistics module is used for counting the affected clients according to the power failure accidents; the emergency package maintenance module is used for maintaining and updating the emergency package information of the customer; the emergency service module is used for starting corresponding customer emergency service according to the emergency information, and comprises: starting a power failure notification module to send power failure notification information to a client; starting a customer service module to receive the emergency information reported by the affected customer; starting an emergency resource allocation module to allocate resources for the affected customers and arrange and recover power supply according to the emergency information and the emergency package information of the customers; the emergency service monitoring module is used for acquiring the emergency condition reported by the emergency personnel in real time and dynamically updating the emergency condition; and the power restoration notification module is used for sending power restoration notification information to the client. And carrying out emergency treatment on the client according to the information of the client, and improving the emergency management level of the client.
Description
Technical Field
The invention relates to the field of customer management in the power industry, in particular to an electricity utilization emergency management system.
Background
Electric power is the national economic life line, and electric power system safety is the core content of social public safety. In the years, a plurality of major power failure accidents occur at home and abroad, so that the power failure accidents are seriously influenced by the society.
The power grid structure of China is weak, and the power system is always tested for emergencies. Once power failure occurs, the influence on the society, companies or people is large, especially important customers and important customers occupy important positions in the social, political and economic lives of the country or a region (city), the influence on the interruption of power supply of the important customers can cause personal casualties, large environmental pollution, large political influence, large economic loss and the like, and social public order disorder of power utilization places or power utilization units with special requirements on power supply reliability can also be caused.
Therefore, implementing unified management on the important customer profile information ensures that the important customer is concerned with emergency management.
Disclosure of Invention
The invention aims to solve at least one defect (deficiency) in the prior art, and provides an electricity emergency management system which can carry out emergency treatment on a client according to the information of the client during power failure and improve the emergency management level of the client.
The technical scheme adopted by the invention is as follows:
an electricity emergency management system comprising:
the emergency information acquisition module is used for acquiring emergency information from the operation and distribution information integration platform, wherein the emergency information comprises power failure accidents, power supply transfer information and power restoration information;
the statistic module is used for counting the clients influenced by the power failure accident according to the power failure accident to form an influenced client list;
the emergency package maintenance module is used for maintaining and updating the emergency package information of the clients on the list according to the affected client list;
the emergency service module is used for starting corresponding customer emergency service according to the emergency information, and comprises:
starting a power failure notification module according to the list of the affected clients to send power failure notification information to the clients on the list;
starting a customer service module to receive the emergency information reported by the affected customer;
starting an emergency resource allocation module to allocate resources for the affected clients and arrange to restore power supply according to the emergency information reported by the affected clients and the emergency package information of the clients;
the emergency service monitoring module is used for acquiring emergency conditions reported by emergency personnel in real time and dynamically updating emergency information;
and the power restoration notification module is used for sending power restoration notification information to the clients on the list according to the list of the affected clients.
The affected clients are counted according to the power failure accident, the emergency package information of the affected clients is maintained and updated, the latest emergency package information of the clients can be obtained at the first time when the power failure occurs, corresponding client emergency service is started according to the emergency information, the emergency service can be taken for the affected clients at the first time when the power failure accident occurs, the influence of the power failure accident on the clients is reduced, and the service level of the clients is improved.
Further, the emergency package information includes basic information of the customer, customer identification information, contact information of both power supply and power utilization parties, customer geographic information, external power supply information, internal power supply information, emergency power supply information, an optimal driving route and a main emergency equipment bill of materials, and the customer identification information includes one of a special change customer, an important customer and a common user.
Further, the emergency package maintenance module maintains and updates the emergency package information of the customers on the list according to the affected customer list, specifically, updates the geographical positions of the customers, the optimal driving routes and the main emergency equipment bill of materials in the emergency package information.
By updating the geographical position of the customer, the optimal driving route and the material list of the main emergency equipment in the emergency package information, the latest and most accurate relevant information of the customer can be provided for emergency maintenance personnel, and the power restoration can be carried out in the shortest time.
Further, the power failure notification module preferentially sends power failure notification information to the special transformer client and the important client according to the client identification information.
Furthermore, the emergency resource allocation module allocates resources to the special change customers and the important customers in priority and arranges to recover power supply according to the emergency information reported by the affected customers.
The influence of the power failure accident on the special transformer customers and the important customers is reduced by allocating resources to the special transformer customers and the important customers and arranging the power restoration.
Furthermore, the emergency service module is also used for starting emergency plans corresponding to the special change customers and the important customers and sending the emergency plans to an emergency command system to complete emergency treatment on the customers.
Through starting the corresponding emergency plan, relevant workers can carry out emergency treatment on the special transformer client or the important client in time according to the emergency plan, and the influence degree of the client is reduced.
Furthermore, the marketing and distribution information integration platform integrates related information of a GIS platform, a safety production management system, a marketing management system, a main network scheduling system and a metering automation system; the customer emergency management system further comprises a display module used for displaying the geographic position and the optimal driving route of the customer on the GIS platform in a graphical mode according to the emergency package information of the customer on the affected customer list.
Relevant information of the GIS platform, the safety production management system, the marketing management system, the main network scheduling system and the metering automation system is integrated on the marketing and distribution information integration platform, so that informatization support for customer emergency management is realized, and the customer emergency management level is improved.
Further, the emergency information acquisition module acquires emergency information from the operation and distribution information integration platform, specifically, acquires a power failure accident from a main network scheduling system and a metering automation system in the operation and distribution information integration platform, where the power failure accident includes a main network equipment state and power failure information.
Further, the emergency plan comprises a power failure accident emergency power supply mode and a basic processing and operation flow of the power failure accident.
Compared with the prior art, the invention has the beneficial effects that: according to the invention, through counting the clients affected by power failure when the power grid fails and the power is cut off, and carrying out corresponding emergency treatment according to the client information, the power supply to the clients can be accelerated, the influence degree of the power failure on the clients can be reduced, and the client emergency management level can be improved; moreover, the marketing and distribution information integration platform integrates related information of a GIS platform, a safety production management system, a marketing management system, a main network scheduling system and a metering automation system, so that informatization support for customer emergency management is realized, and the customer emergency management level and customer service capability are improved.
Drawings
Fig. 1 is a block diagram of an electricity emergency management system according to the present invention.
Detailed Description
The drawings are only for purposes of illustration and are not to be construed as limiting the invention. For a better understanding of the following embodiments, certain features of the drawings may be omitted, enlarged or reduced, and do not represent the size of an actual product; it will be understood by those skilled in the art that certain well-known structures in the drawings and descriptions thereof may be omitted.
The embodiment provides an electricity emergency management system, as shown in fig. 1, which is a block diagram of the system, and the system includes:
the emergency information acquisition module is used for acquiring emergency information from the operation and distribution information integration platform, wherein the emergency information comprises power failure accidents, power supply transfer information and power restoration information;
the statistic module is used for counting the clients influenced by the power failure information according to the power failure accident to form an influenced client list;
the emergency package maintenance module is used for maintaining and updating the emergency package information of the clients on the list according to the affected client list;
the emergency service module is used for starting corresponding customer emergency service according to the emergency information, and comprises:
starting a power failure notification module according to the list of the affected clients to send power failure notification information to the clients on the list;
starting a customer service module to receive the emergency information reported by the affected customer;
starting an emergency resource allocation module to allocate resources for the affected clients and arrange to restore power supply according to the emergency information reported by the affected clients and the emergency package information of the clients;
the emergency service monitoring module is used for acquiring emergency conditions reported by emergency personnel in real time and dynamically updating emergency information;
and the power restoration notification module is used for sending power restoration notification information to the clients on the list according to the list of the affected clients.
In the specific implementation process of the embodiment, when a power failure occurs in a power grid, an emergency information acquisition module acquires emergency information from an operation and distribution information integration platform, wherein the emergency information comprises a power failure accident, power transfer information, power restoration information and the like, a statistics module is used for counting clients affected by the power failure information according to the power failure accident and forming an affected client list, an emergency packet maintenance module is used for maintaining and updating emergency packet information of the clients on the list according to the affected client list, meanwhile, an emergency service module is used for starting corresponding client emergency service according to the emergency information, specifically, a power failure notification module is started to automatically send power failure notification information according to the clients on the affected list, and the power failure notification information comprises power failure time, a power failure range and predicted power restoration time; the client service starting module receives the emergency information reported by the affected client, so that the emergency resource allocation module is started to allocate resources for the affected client according to the emergency information reported by the affected client and the emergency package information of the client, and power supply is arranged to be recovered; the emergency service monitoring module acquires the emergency condition reported by the emergency personnel in real time and dynamically updates the emergency information, and when the emergency condition reported by the emergency personnel is normal power restoration, the power restoration notification module automatically sends power restoration notification information to the clients on the affected client list.
In this embodiment, the emergency package information includes basic information of a customer, customer identification information, contact information of both power supply and power utilization parties, customer geographic information, external power supply information, internal power supply information, emergency power supply information, an optimal driving route, and a main emergency device bill of materials, and the customer identification information includes one of a special change customer, an important customer, and a general user.
Specifically, as shown in table 1, the information includes a detailed list of emergency package information, and in the emergency package information, basic information of a customer, customer identification information, contact information of both power supply and power utilization parties, customer geographic information, external power supply information, internal power supply information, emergency power supply information, an optimal driving route, and a material list of a main emergency device, where the customer identification information includes one of a special-purpose customer, an important customer, and a general user; specifically, the system further comprises an emergency package information checking module, wherein the emergency package information checking module can check key archive information of all important clients identified, the geographical position of each client can be checked, the position of each client is displayed in a picture mode, the current optimal driving route can be checked and displayed in a graphic mode, a transformer substation corresponding to each client, a line (and associated looped network line) electric wiring diagram, basic information and line operation information of a line connected by each client, a high-voltage electric wiring diagram of each client, a power supply and power utilization property right boundary, an operation and maintenance responsibility boundary, uninterruptible load equipment fission, an emergency equipment material list can be checked, and emergency power supply information of each client can be checked and comprises information of a client self-contained generator, an uninterruptible power supply device, an external generator and the like.
TABLE 1
In this embodiment, the emergency package maintenance module maintains and updates the emergency package information of the customer on the list according to the affected customer list, specifically, updates the geographic location of the customer, the optimal driving route, and the material list of the main emergency equipment in the emergency package information.
Specifically, when the power failure occurs to the power grid, the emergency package maintenance module acquires the geographic position of the client and plans the optimal driving route from the GIS platform according to the emergency package information of the client on the affected client list pair list, and updates the current geographic position and the optimal driving route of the client into the emergency package information.
In this embodiment, the power outage notification module preferentially sends power outage notification information to the special transformer client and the important client according to the client identification information.
In this embodiment, the emergency resource allocation module allocates resources to the special change customers and the important customers in priority and arranges to restore power supply according to the emergency information reported by the affected customers.
Specifically, when the power grid fails and has a power failure, the emergency service module sets the customer information of which the identification information is the special transformer customer and the important customer as the highest priority according to the customer identification information and calls the power failure notification module to preferentially send power failure notification information to the special transformer customer and the important customer; and the emergency resource allocation module allocates emergency resources preferentially according to the emergency information and the emergency package information reported by the special transformer clients and the important clients, and arranges and restores power supply.
In this embodiment, the emergency service module is further configured to start an emergency plan corresponding to the special change customer and the important customer, and send the emergency plan to an emergency command system to complete emergency processing on the customer.
Specifically, the emergency plan comprises a power failure accident emergency power supply mode and a basic processing and operation flow of the power failure accident, and when the power grid fails and the power is cut off, the emergency plan corresponding to the special transformer customer and the important customer is sent to an emergency command system after hearing, so that relevant emergency personnel can rapidly complete emergency processing on the customer according to the emergency plan.
In this embodiment, the marketing and distribution information integration platform integrates related information of a GIS platform, a safety production management system, a marketing management system, a major network scheduling system, and a metering automation system; the customer emergency management system further comprises a display module used for displaying the geographic position and the optimal driving route of the customer on the GIS platform in a graphical mode according to the emergency package information of the customer on the affected customer list.
Specifically, the statistical module is used for counting clients affected by the power failure accident according to the power failure accident and then displaying the geographic positions of the clients on the GIS platform through the display module, and the GIS platform automatically displays the optimal driving route on the platform according to the geographic positions of the clients.
It should be understood that the above-mentioned embodiments of the present invention are only examples for clearly illustrating the technical solutions of the present invention, and are not intended to limit the specific embodiments of the present invention. Any modification, equivalent replacement, and improvement made within the spirit and principle of the present invention claims should be included in the protection scope of the present invention claims.
Claims (9)
1. An electricity emergency management system, comprising:
the emergency information acquisition module is used for acquiring emergency information from the operation and distribution information integration platform, wherein the emergency information comprises power failure accidents, power supply transfer information and power restoration information;
the statistic module is used for counting the clients influenced by the power failure information according to the power failure accident to form an influenced client list;
the emergency package maintenance module is used for maintaining and updating the emergency package information of the clients on the list according to the affected client list;
the emergency service module is used for starting corresponding customer emergency service according to the emergency information, and comprises:
starting a power failure notification module according to the list of the affected clients to send power failure notification information to the clients on the list;
starting a customer service module to receive the emergency information reported by the affected customer;
starting an emergency resource allocation module to allocate resources for the affected clients and arrange to restore power supply according to the emergency information reported by the affected clients and the emergency package information of the clients;
the emergency service monitoring module is used for acquiring emergency conditions reported by emergency personnel in real time and dynamically updating emergency information;
and the power restoration notification module is used for sending power restoration notification information to the clients on the list according to the list of the affected clients.
2. The power utilization emergency management system according to claim 1, wherein the emergency package information includes basic information of a customer, customer identification information, contact information of both power supply and power utilization parties, customer geographic information, external power supply information, internal power supply information, emergency power supply information, an optimal driving route and a main emergency equipment bill of materials, and the customer identification information includes one of a special change customer, an important customer and a general user.
3. The power utilization emergency management system according to claim 2, wherein the emergency package maintenance module maintains and updates the emergency package information of the customers on the list according to the affected customer list, specifically, updates the geographical locations of the customers, the optimal driving routes and the main emergency equipment bill of materials in the emergency package information.
4. The power utilization emergency management system according to claim 2, wherein the power outage notification module is configured to send power outage notification information to the special change customer and the important customer in preference to the customer identification information.
5. The power utilization emergency management system according to claim 2, wherein the emergency resource allocation module allocates resources to the special change customers and the important customers in priority and arranges for power restoration according to the emergency information reported by the affected customers.
6. The power utilization emergency management system according to claim 2, wherein the emergency service module is further configured to start an emergency plan corresponding to the special change customer and the important customer, and send the emergency plan to an emergency command system to complete emergency treatment on the customer.
7. The power utilization emergency management system according to claim 1, wherein the management and distribution information integration platform integrates information related to a GIS platform, a safety production management system, a marketing management system, a main network scheduling system and a metering automation system; the customer emergency management system further comprises a display module used for displaying the geographic position and the optimal driving route of the customer on the GIS platform in a graphical mode according to the emergency package information of the customer on the affected customer list.
8. The power utilization emergency management system according to claim 7, wherein the emergency information obtaining module obtains the emergency information from the operation and distribution information integration platform, specifically obtains a power failure accident from a main network dispatching system and a metering automation system in the operation and distribution information integration platform, and the power failure accident includes a main network device state and power failure information.
9. The power emergency management system according to claim 6, wherein the emergency plan includes a power failure accident emergency power supply mode and a basic processing and operation flow of the power failure accident.
Priority Applications (2)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| CN202010757333.4A CN112101707A (en) | 2020-07-31 | 2020-07-31 | Power utilization emergency management system |
| PCT/CN2020/114542 WO2022021549A1 (en) | 2020-07-31 | 2020-09-10 | Power consumption emergency management system |
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| Application Number | Priority Date | Filing Date | Title |
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| CN202010757333.4A CN112101707A (en) | 2020-07-31 | 2020-07-31 | Power utilization emergency management system |
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| WO (1) | WO2022021549A1 (en) |
Cited By (2)
| Publication number | Priority date | Publication date | Assignee | Title |
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| CN113656458A (en) * | 2021-08-16 | 2021-11-16 | 国网山东省电力公司营销服务中心(计量中心) | Client management and control and power failure monitoring and scheduling system and method |
| CN113793232A (en) * | 2021-09-22 | 2021-12-14 | 国网安徽省电力有限公司电力科学研究院 | Low-voltage power grid first-aid repair, operation and maintenance management method and system combining real-time power failure and power restoration information |
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| CN116345661B (en) * | 2022-12-19 | 2024-04-02 | 阳江蓄能发电有限公司 | Minimum system emergency control method for pumping and storing power station |
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| WO2022021549A1 (en) | 2022-02-03 |
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Application publication date: 20201218 |