CN111183441A - 信息处理方法、信息处理装置及信息处理程序 - Google Patents

信息处理方法、信息处理装置及信息处理程序 Download PDF

Info

Publication number
CN111183441A
CN111183441A CN201780095421.9A CN201780095421A CN111183441A CN 111183441 A CN111183441 A CN 111183441A CN 201780095421 A CN201780095421 A CN 201780095421A CN 111183441 A CN111183441 A CN 111183441A
Authority
CN
China
Prior art keywords
message
user
icon
information
account
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201780095421.9A
Other languages
English (en)
Chinese (zh)
Inventor
二木祥平
佐佐木拓洋
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Aiwanwai Co ltd
Original Assignee
Line Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Line Corp filed Critical Line Corp
Publication of CN111183441A publication Critical patent/CN111183441A/zh
Pending legal-status Critical Current

Links

Images

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/50—Business processes related to the communications industry
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/04817—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0482—Interaction with lists of selectable items, e.g. menus
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/04847—Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1827—Network arrangements for conference optimisation or adaptation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1822—Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Human Computer Interaction (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Data Mining & Analysis (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Multimedia (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)
CN201780095421.9A 2017-09-28 2017-09-28 信息处理方法、信息处理装置及信息处理程序 Pending CN111183441A (zh)

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/JP2017/035360 WO2019064464A1 (ja) 2017-09-28 2017-09-28 情報処理方法、情報処理装置及び情報処理プログラム

Publications (1)

Publication Number Publication Date
CN111183441A true CN111183441A (zh) 2020-05-19

Family

ID=65901137

Family Applications (1)

Application Number Title Priority Date Filing Date
CN201780095421.9A Pending CN111183441A (zh) 2017-09-28 2017-09-28 信息处理方法、信息处理装置及信息处理程序

Country Status (5)

Country Link
US (2) US11474662B2 (enExample)
JP (3) JP7041686B2 (enExample)
KR (2) KR102561282B1 (enExample)
CN (1) CN111183441A (enExample)
WO (1) WO2019064464A1 (enExample)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10867338B2 (en) 2019-01-22 2020-12-15 Capital One Services, Llc Offering automobile recommendations from generic features learned from natural language inputs
US10489474B1 (en) 2019-04-30 2019-11-26 Capital One Services, Llc Techniques to leverage machine learning for search engine optimization
US10565639B1 (en) * 2019-05-02 2020-02-18 Capital One Services, Llc Techniques to facilitate online commerce by leveraging user activity
US11232110B2 (en) 2019-08-23 2022-01-25 Capital One Services, Llc Natural language keyword tag extraction
JP7459470B2 (ja) 2019-09-20 2024-04-02 株式会社リコー 情報処理システム、情報処理方法及びプログラム
JPWO2022118869A1 (enExample) * 2020-12-02 2022-06-09
KR102622621B1 (ko) * 2021-01-04 2024-01-08 주식회사 카카오 대화형 게임을 제공하는 방법
CN112929254B (zh) * 2021-01-21 2023-06-20 维沃移动通信(杭州)有限公司 消息处理方法、装置和电子设备
US11763318B2 (en) * 2021-08-03 2023-09-19 Genesys Cloud Services, Inc. Systems and methods relating to providing chat services to customers

Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20060007635A (ko) * 2004-07-20 2006-01-26 주식회사 팬택앤큐리텔 주변 환경에 연계된 인공 지능형 아바타 시스템 및 상기아바타 기능을 갖는 이동 통신 단말기
KR20060051852A (ko) * 2004-10-01 2006-05-19 삼성전자주식회사 휴대단말기의 이벤트 표시 장치 및 방법
US20130166275A1 (en) * 2011-12-21 2013-06-27 Nhn Corporation System and method for translating user message
CN103853433A (zh) * 2014-04-01 2014-06-11 联想(北京)有限公司 通知消息提示方法和通知消息提示装置
US20150051898A1 (en) * 2013-08-14 2015-02-19 Google Inc. User interface for realtime language translation
CN105072173A (zh) * 2015-08-03 2015-11-18 谌志群 自动客服和人工客服自动切换的客服方法及系统
CN106874472A (zh) * 2017-02-16 2017-06-20 深圳追科技有限公司 一种拟人机器人客服方法
KR20170103586A (ko) * 2016-02-24 2017-09-13 라인 가부시키가이샤 메신저 서비스를 이용한 인공지능 학습 방법 및 시스템, 그리고 인공지능을 이용한 답변 중계 방법 및 시스템

Family Cites Families (13)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP4541911B2 (ja) * 2005-01-26 2010-09-08 日本電信電話株式会社 価値観推定装置およびそのプログラム
JP5134653B2 (ja) * 2010-07-08 2013-01-30 株式会社バンダイナムコゲームス プログラム及びユーザ端末
US9973457B2 (en) 2012-06-26 2018-05-15 Nuance Communications, Inc. Method and apparatus for live chat integration
KR20140047491A (ko) * 2012-10-11 2014-04-22 (주)카카오 봇을 이용한 인스턴트 메시지 서비스 제공 방법
KR102015534B1 (ko) * 2012-12-24 2019-08-28 삼성전자주식회사 복수의 단말들간의 메시지 싱크 방법, 기계로 읽을 수 있는 저장 매체 및 서버
KR20150044442A (ko) * 2013-10-15 2015-04-27 주식회사 다음카카오 프로필 제공 방법 및 상기 방법을 수행하는 사용자 단말
CN104320327A (zh) * 2014-10-28 2015-01-28 深圳市多彩人生技术有限公司 基于社交网络同一账号的多角色同时在线实现方法及系统
KR101797802B1 (ko) * 2014-12-19 2017-11-15 라인 가부시키가이샤 공식계정을 관리하는 방법과 시스템 및 기록 매체
KR102396392B1 (ko) * 2015-08-10 2022-05-10 네이버 주식회사 통신 세션상의 참가자들 중 일부를 위한 가상의 통신 세션을 제공하는 시스템 및 방법
JPWO2017154283A1 (ja) * 2016-03-07 2019-01-10 ソニー株式会社 情報処理装置、情報処理方法およびプログラム
US10924439B2 (en) * 2017-03-06 2021-02-16 Hrb Innovations, Inc. Hybrid conversational chat bot system
KR102348904B1 (ko) * 2017-07-25 2022-01-07 삼성에스디에스 주식회사 유인 상담원에 의하여 보조 되는 무인 대화 서비스 제공 방법
JP7130929B2 (ja) * 2017-09-11 2022-09-06 富士フイルムビジネスイノベーション株式会社 情報処理装置、プログラム及び制御方法

Patent Citations (8)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR20060007635A (ko) * 2004-07-20 2006-01-26 주식회사 팬택앤큐리텔 주변 환경에 연계된 인공 지능형 아바타 시스템 및 상기아바타 기능을 갖는 이동 통신 단말기
KR20060051852A (ko) * 2004-10-01 2006-05-19 삼성전자주식회사 휴대단말기의 이벤트 표시 장치 및 방법
US20130166275A1 (en) * 2011-12-21 2013-06-27 Nhn Corporation System and method for translating user message
US20150051898A1 (en) * 2013-08-14 2015-02-19 Google Inc. User interface for realtime language translation
CN103853433A (zh) * 2014-04-01 2014-06-11 联想(北京)有限公司 通知消息提示方法和通知消息提示装置
CN105072173A (zh) * 2015-08-03 2015-11-18 谌志群 自动客服和人工客服自动切换的客服方法及系统
KR20170103586A (ko) * 2016-02-24 2017-09-13 라인 가부시키가이샤 메신저 서비스를 이용한 인공지능 학습 방법 및 시스템, 그리고 인공지능을 이용한 답변 중계 방법 및 시스템
CN106874472A (zh) * 2017-02-16 2017-06-20 深圳追科技有限公司 一种拟人机器人客服方法

Non-Patent Citations (1)

* Cited by examiner, † Cited by third party
Title
艾渊;: "浅论基于大数据的客服机器人系统研究", 电子世界, no. 17, 8 September 2017 (2017-09-08), pages 105 *

Also Published As

Publication number Publication date
KR20200061351A (ko) 2020-06-02
KR102561282B1 (ko) 2023-07-28
US20220413686A1 (en) 2022-12-29
JP2021120880A (ja) 2021-08-19
JP7297971B2 (ja) 2023-06-26
US11474662B2 (en) 2022-10-18
JP2022095805A (ja) 2022-06-28
US20200225832A1 (en) 2020-07-16
WO2019064464A1 (ja) 2019-04-04
JP7041686B2 (ja) 2022-03-24
KR102722888B1 (ko) 2024-10-29
JPWO2019064464A1 (ja) 2020-08-20
KR20230114332A (ko) 2023-08-01
US12073056B2 (en) 2024-08-27

Similar Documents

Publication Publication Date Title
JP7297971B2 (ja) サーバ、情報処理方法、プログラム
CN112035202B (zh) 好友活跃信息的显示方法、装置、电子设备和存储介质
US11477153B2 (en) Display method of exchanging messages among users in a group
TWI845492B (zh) 程式、資訊處理方法及資訊處理裝置
JP6725943B2 (ja) 表示方法およびプログラム
JP6556390B2 (ja) 表示方法およびプログラム
JP6232519B1 (ja) プログラム、情報処理方法、及び情報処理端末
JP2022017341A (ja) 表示方法およびプログラム
JP6509995B2 (ja) 表示方法およびプログラム
JP7618071B2 (ja) プログラム、表示方法および情報処理端末
WO2019116489A1 (ja) プログラム、情報処理方法、及び情報処理装置
WO2019116488A1 (ja) 情報処理方法、情報処理装置、プログラム、及び情報処理端末
JP2022107622A (ja) プログラム、情報処理方法、及び情報処理端末
JP2019101999A (ja) プログラム、情報処理方法、及び情報処理端末
JP2019102000A (ja) 情報処理方法、プログラム、及び情報処理装置
JP2019012371A (ja) プログラム、表示方法および情報処理端末

Legal Events

Date Code Title Description
PB01 Publication
PB01 Publication
SE01 Entry into force of request for substantive examination
SE01 Entry into force of request for substantive examination
CB02 Change of applicant information
CB02 Change of applicant information

Address after: Tokyo, Japan

Applicant after: LINE Corp.

Address before: Tokyo, Japan

Applicant before: LINE Corp.

TA01 Transfer of patent application right
TA01 Transfer of patent application right

Effective date of registration: 20220311

Address after: Tokyo

Applicant after: AI Holding Co.,Ltd.

Address before: Tokyo

Applicant before: LINE Corp.

Effective date of registration: 20220311

Address after: Tokyo

Applicant after: LINE Corp.

Address before: Tokyo

Applicant before: AI Holding Co.,Ltd.

CB02 Change of applicant information
CB02 Change of applicant information

Country or region after: Japan

Address after: Tokyo

Applicant after: From Zhongzhong Global Co.,Ltd.

Address before: Tokyo

Applicant before: LINE Corp.

Country or region before: Japan

TA01 Transfer of patent application right
TA01 Transfer of patent application right

Effective date of registration: 20240418

Address after: Tokyo

Applicant after: Aiwanwai Co.,Ltd.

Country or region after: Japan

Address before: Tokyo

Applicant before: From Zhongzhong Global Co.,Ltd.

Country or region before: Japan