KR102561282B1 - 정보처리 방법, 정보처리 장치 및 정보처리 프로그램 - Google Patents

정보처리 방법, 정보처리 장치 및 정보처리 프로그램 Download PDF

Info

Publication number
KR102561282B1
KR102561282B1 KR1020207009498A KR20207009498A KR102561282B1 KR 102561282 B1 KR102561282 B1 KR 102561282B1 KR 1020207009498 A KR1020207009498 A KR 1020207009498A KR 20207009498 A KR20207009498 A KR 20207009498A KR 102561282 B1 KR102561282 B1 KR 102561282B1
Authority
KR
South Korea
Prior art keywords
user
icon
information
message
account
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Active
Application number
KR1020207009498A
Other languages
English (en)
Korean (ko)
Other versions
KR20200061351A (ko
Inventor
쇼헤이 니키
타쿠미 사사키
Original Assignee
라인 가부시키가이샤
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by 라인 가부시키가이샤 filed Critical 라인 가부시키가이샤
Priority to KR1020237025517A priority Critical patent/KR102722888B1/ko
Publication of KR20200061351A publication Critical patent/KR20200061351A/ko
Application granted granted Critical
Publication of KR102561282B1 publication Critical patent/KR102561282B1/ko
Assigned to 라인 야후 가부시키가이샤 reassignment 라인 야후 가부시키가이샤 권리의 전부이전등록 Assignors: 제트 인터미디에이트 글로벌 코포레이션
Active legal-status Critical Current
Anticipated expiration legal-status Critical

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/50—Business processes related to the communications industry
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/04817—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance using icons
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0481—Interaction techniques based on graphical user interfaces [GUI] based on specific properties of the displayed interaction object or a metaphor-based environment, e.g. interaction with desktop elements like windows or icons, or assisted by a cursor's changing behaviour or appearance
    • G06F3/0482—Interaction with lists of selectable items, e.g. menus
    • G06Q50/30—
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06F—ELECTRIC DIGITAL DATA PROCESSING
    • G06F3/00—Input arrangements for transferring data to be processed into a form capable of being handled by the computer; Output arrangements for transferring data from processing unit to output unit, e.g. interface arrangements
    • G06F3/01—Input arrangements or combined input and output arrangements for interaction between user and computer
    • G06F3/048—Interaction techniques based on graphical user interfaces [GUI]
    • G06F3/0484—Interaction techniques based on graphical user interfaces [GUI] for the control of specific functions or operations, e.g. selecting or manipulating an object, an image or a displayed text element, setting a parameter value or selecting a range
    • G06F3/04847—Interaction techniques to control parameter settings, e.g. interaction with sliders or dials
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/10—Office automation; Time management
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/20—Administration of product repair or maintenance
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1827—Network arrangements for conference optimisation or adaptation
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/02—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/07—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail characterised by the inclusion of specific contents
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/2866—Architectures; Arrangements
    • H04L67/30—Profiles
    • H04L67/306—User profiles
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/50—Network services
    • H04L67/55—Push-based network services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L12/00—Data switching networks
    • H04L12/02—Details
    • H04L12/16—Arrangements for providing special services to substations
    • H04L12/18—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast
    • H04L12/1813—Arrangements for providing special services to substations for broadcast or conference, e.g. multicast for computer conferences, e.g. chat rooms
    • H04L12/1822—Conducting the conference, e.g. admission, detection, selection or grouping of participants, correlating users to one or more conference sessions, prioritising transmission
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L51/00—User-to-user messaging in packet-switching networks, transmitted according to store-and-forward or real-time protocols, e.g. e-mail
    • H04L51/04—Real-time or near real-time messaging, e.g. instant messaging [IM]

Landscapes

  • Engineering & Computer Science (AREA)
  • Theoretical Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • General Engineering & Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Business, Economics & Management (AREA)
  • Human Computer Interaction (AREA)
  • Human Resources & Organizations (AREA)
  • Strategic Management (AREA)
  • Tourism & Hospitality (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Economics (AREA)
  • Marketing (AREA)
  • General Business, Economics & Management (AREA)
  • Operations Research (AREA)
  • Quality & Reliability (AREA)
  • Data Mining & Analysis (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Primary Health Care (AREA)
  • Multimedia (AREA)
  • Information Transfer Between Computers (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • User Interface Of Digital Computer (AREA)
KR1020207009498A 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램 Active KR102561282B1 (ko)

Priority Applications (1)

Application Number Priority Date Filing Date Title
KR1020237025517A KR102722888B1 (ko) 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램

Applications Claiming Priority (1)

Application Number Priority Date Filing Date Title
PCT/JP2017/035360 WO2019064464A1 (ja) 2017-09-28 2017-09-28 情報処理方法、情報処理装置及び情報処理プログラム

Related Child Applications (1)

Application Number Title Priority Date Filing Date
KR1020237025517A Division KR102722888B1 (ko) 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램

Publications (2)

Publication Number Publication Date
KR20200061351A KR20200061351A (ko) 2020-06-02
KR102561282B1 true KR102561282B1 (ko) 2023-07-28

Family

ID=65901137

Family Applications (2)

Application Number Title Priority Date Filing Date
KR1020207009498A Active KR102561282B1 (ko) 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램
KR1020237025517A Active KR102722888B1 (ko) 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램

Family Applications After (1)

Application Number Title Priority Date Filing Date
KR1020237025517A Active KR102722888B1 (ko) 2017-09-28 2017-09-28 정보처리 방법, 정보처리 장치 및 정보처리 프로그램

Country Status (5)

Country Link
US (2) US11474662B2 (enExample)
JP (3) JP7041686B2 (enExample)
KR (2) KR102561282B1 (enExample)
CN (1) CN111183441A (enExample)
WO (1) WO2019064464A1 (enExample)

Families Citing this family (9)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US10867338B2 (en) 2019-01-22 2020-12-15 Capital One Services, Llc Offering automobile recommendations from generic features learned from natural language inputs
US10489474B1 (en) 2019-04-30 2019-11-26 Capital One Services, Llc Techniques to leverage machine learning for search engine optimization
US10565639B1 (en) * 2019-05-02 2020-02-18 Capital One Services, Llc Techniques to facilitate online commerce by leveraging user activity
US11232110B2 (en) 2019-08-23 2022-01-25 Capital One Services, Llc Natural language keyword tag extraction
JP7459470B2 (ja) 2019-09-20 2024-04-02 株式会社リコー 情報処理システム、情報処理方法及びプログラム
JPWO2022118869A1 (enExample) * 2020-12-02 2022-06-09
KR102622621B1 (ko) * 2021-01-04 2024-01-08 주식회사 카카오 대화형 게임을 제공하는 방법
CN112929254B (zh) * 2021-01-21 2023-06-20 维沃移动通信（杭州）有限公司 消息处理方法、装置和电子设备
US11763318B2 (en) * 2021-08-03 2023-09-19 Genesys Cloud Services, Inc. Systems and methods relating to providing chat services to customers

Family Cites Families (21)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
KR100632086B1 (ko) * 2004-07-20 2006-10-04 주식회사 팬택앤큐리텔 주변 환경에 연계된 인공 지능형 아바타 시스템 및 상기아바타 기능을 갖는 이동 통신 단말기
KR100722975B1 (ko) * 2004-10-01 2007-05-30 삼성전자주식회사 휴대단말기의 이벤트 표시 장치 및 방법
JP4541911B2 (ja) * 2005-01-26 2010-09-08 日本電信電話株式会社 価値観推定装置およびそのプログラム
JP5134653B2 (ja) * 2010-07-08 2013-01-30 株式会社バンダイナムコゲームス プログラム及びユーザ端末
KR20130071958A (ko) * 2011-12-21 2013-07-01 엔에이치엔(주) 인스턴트 메시징 어플리케이션에서 메시지 통번역을 제공하는 시스템 및 방법
US9973457B2 (en) 2012-06-26 2018-05-15 Nuance Communications, Inc. Method and apparatus for live chat integration
KR20140047491A (ko) * 2012-10-11 2014-04-22 (주)카카오 봇을 이용한 인스턴트 메시지 서비스 제공 방법
KR102015534B1 (ko) * 2012-12-24 2019-08-28 삼성전자주식회사 복수의 단말들간의 메시지 싱크 방법, 기계로 읽을 수 있는 저장 매체 및 서버
US9355094B2 (en) * 2013-08-14 2016-05-31 Google Inc. Motion responsive user interface for realtime language translation
KR20150044442A (ko) * 2013-10-15 2015-04-27 주식회사 다음카카오 프로필 제공 방법 및 상기 방법을 수행하는 사용자 단말
CN103853433B (zh) * 2014-04-01 2018-06-01 联想(北京)有限公司 通知消息提示方法和通知消息提示装置
CN104320327A (zh) * 2014-10-28 2015-01-28 深圳市多彩人生技术有限公司 基于社交网络同一账号的多角色同时在线实现方法及系统
KR101797802B1 (ko) * 2014-12-19 2017-11-15 라인 가부시키가이샤 공식계정을 관리하는 방법과 시스템 및 기록 매체
CN105072173A (zh) * 2015-08-03 2015-11-18 谌志群 自动客服和人工客服自动切换的客服方法及系统
KR102396392B1 (ko) * 2015-08-10 2022-05-10 네이버 주식회사 통신 세션상의 참가자들 중 일부를 위한 가상의 통신 세션을 제공하는 시스템 및 방법
KR101797856B1 (ko) * 2016-02-24 2017-11-15 라인 가부시키가이샤 메신저 서비스를 이용한 인공지능 학습 방법 및 시스템, 그리고 인공지능을 이용한 답변 중계 방법 및 시스템
JPWO2017154283A1 (ja) * 2016-03-07 2019-01-10 ソニー株式会社 情報処理装置、情報処理方法およびプログラム
CN106874472A (zh) * 2017-02-16 2017-06-20 深圳追科技有限公司 一种拟人机器人客服方法
US10924439B2 (en) * 2017-03-06 2021-02-16 Hrb Innovations, Inc. Hybrid conversational chat bot system
KR102348904B1 (ko) * 2017-07-25 2022-01-07 삼성에스디에스 주식회사 유인 상담원에 의하여 보조 되는 무인 대화 서비스 제공 방법
JP7130929B2 (ja) * 2017-09-11 2022-09-06 富士フイルムビジネスイノベーション株式会社 情報処理装置、プログラム及び制御方法

Also Published As

Publication number Publication date
KR20200061351A (ko) 2020-06-02
US20220413686A1 (en) 2022-12-29
JP2021120880A (ja) 2021-08-19
JP7297971B2 (ja) 2023-06-26
US11474662B2 (en) 2022-10-18
JP2022095805A (ja) 2022-06-28
US20200225832A1 (en) 2020-07-16
WO2019064464A1 (ja) 2019-04-04
CN111183441A (zh) 2020-05-19
JP7041686B2 (ja) 2022-03-24
KR102722888B1 (ko) 2024-10-29
JPWO2019064464A1 (ja) 2020-08-20
KR20230114332A (ko) 2023-08-01
US12073056B2 (en) 2024-08-27

Similar Documents

Publication Publication Date Title
JP7297971B2 (ja) サーバ、情報処理方法、プログラム
US11477153B2 (en) Display method of exchanging messages among users in a group
JP2018205930A (ja) プログラム、表示方法および情報処理端末
JP2019102001A (ja) プログラム、情報処理方法、及び情報処理装置
WO2018037740A1 (ja) プログラムを記録した記録媒体、情報処理方法、及び情報処理端末
CN115766630B (zh) 基于文档消息的互动方法、装置、电子设备及存储介质
JP6725943B2 (ja) 表示方法およびプログラム
JP6232519B1 (ja) プログラム、情報処理方法、及び情報処理端末
JP6556390B2 (ja) 表示方法およびプログラム
JP2018120539A (ja) 表示方法、表示プログラム、情報処理装置および情報処理端末
JP7618071B2 (ja) プログラム、表示方法および情報処理端末
JP2018049638A (ja) プログラム、情報処理方法、及び情報処理端末
JP2022107622A (ja) プログラム、情報処理方法、及び情報処理端末
JP7071107B2 (ja) プログラム、情報処理方法、及び情報処理端末
WO2018135072A1 (ja) 情報処理方法、プログラムを記録した記録媒体、情報処理装置、及び情報処理端末
JP2020004302A (ja) 送信先決定方法、送信先決定装置、送信先決定プログラム
JP2019102000A (ja) 情報処理方法、プログラム、及び情報処理装置

Legal Events

Date Code Title Description
PA0105 International application

St.27 status event code: A-0-1-A10-A15-nap-PA0105

PG1501 Laying open of application

St.27 status event code: A-1-1-Q10-Q12-nap-PG1501

A201 Request for examination
PA0201 Request for examination

St.27 status event code: A-1-2-D10-D11-exm-PA0201

R18-X000 Changes to party contact information recorded

St.27 status event code: A-3-3-R10-R18-oth-X000

R18-X000 Changes to party contact information recorded

St.27 status event code: A-3-3-R10-R18-oth-X000

PN2301 Change of applicant

St.27 status event code: A-3-3-R10-R13-asn-PN2301

St.27 status event code: A-3-3-R10-R11-asn-PN2301

P22-X000 Classification modified

St.27 status event code: A-2-2-P10-P22-nap-X000

E902 Notification of reason for refusal
PE0902 Notice of grounds for rejection

St.27 status event code: A-1-2-D10-D21-exm-PE0902

AMND Amendment
P11-X000 Amendment of application requested

St.27 status event code: A-2-2-P10-P11-nap-X000

P13-X000 Application amended

St.27 status event code: A-2-2-P10-P13-nap-X000

R18-X000 Changes to party contact information recorded

St.27 status event code: A-3-3-R10-R18-oth-X000

PN2301 Change of applicant

St.27 status event code: A-3-3-R10-R13-asn-PN2301

St.27 status event code: A-3-3-R10-R11-asn-PN2301

E902 Notification of reason for refusal
PE0902 Notice of grounds for rejection

St.27 status event code: A-1-2-D10-D21-exm-PE0902

AMND Amendment
P11-X000 Amendment of application requested

St.27 status event code: A-2-2-P10-P11-nap-X000

P13-X000 Application amended

St.27 status event code: A-2-2-P10-P13-nap-X000

E601 Decision to refuse application
PE0601 Decision on rejection of patent

St.27 status event code: N-2-6-B10-B15-exm-PE0601

AMND Amendment
E13-X000 Pre-grant limitation requested

St.27 status event code: A-2-3-E10-E13-lim-X000

P11-X000 Amendment of application requested

St.27 status event code: A-2-2-P10-P11-nap-X000

P13-X000 Application amended

St.27 status event code: A-2-2-P10-P13-nap-X000

PX0901 Re-examination

St.27 status event code: A-2-3-E10-E12-rex-PX0901

PX0701 Decision of registration after re-examination

St.27 status event code: A-3-4-F10-F13-rex-PX0701

X701 Decision to grant (after re-examination)
A107 Divisional application of patent
GRNT Written decision to grant
PA0104 Divisional application for international application

St.27 status event code: A-0-1-A10-A18-div-PA0104

St.27 status event code: A-0-1-A10-A16-div-PA0104

PR0701 Registration of establishment

St.27 status event code: A-2-4-F10-F11-exm-PR0701

PR1002 Payment of registration fee

St.27 status event code: A-2-2-U10-U12-oth-PR1002

Fee payment year number: 1

PG1601 Publication of registration

St.27 status event code: A-4-4-Q10-Q13-nap-PG1601

PN2301 Change of applicant

St.27 status event code: A-5-5-R10-R13-asn-PN2301

St.27 status event code: A-5-5-R10-R11-asn-PN2301

P22-X000 Classification modified

St.27 status event code: A-4-4-P10-P22-nap-X000

PN2301 Change of applicant

St.27 status event code: A-5-5-R10-R11-asn-PN2301

PN2301 Change of applicant

St.27 status event code: A-5-5-R10-R14-asn-PN2301

PR1001 Payment of annual fee

St.27 status event code: A-4-4-U10-U11-oth-PR1001

Fee payment year number: 4

U11 Full renewal or maintenance fee paid

Free format text: ST27 STATUS EVENT CODE: A-4-4-U10-U11-OTH-PR1001 (AS PROVIDED BY THE NATIONAL OFFICE)

Year of fee payment: 4