CN108230187A - ordering system - Google Patents
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- CN108230187A CN108230187A CN201810244641.XA CN201810244641A CN108230187A CN 108230187 A CN108230187 A CN 108230187A CN 201810244641 A CN201810244641 A CN 201810244641A CN 108230187 A CN108230187 A CN 108230187A
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- 235000013305 food Nutrition 0.000 claims abstract description 247
- 238000012545 processing Methods 0.000 claims abstract description 116
- 235000012054 meals Nutrition 0.000 claims description 25
- 238000000034 method Methods 0.000 claims description 17
- 238000007726 management method Methods 0.000 description 75
- 238000010411 cooking Methods 0.000 description 34
- 238000004891 communication Methods 0.000 description 12
- 235000012028 green salad Nutrition 0.000 description 10
- 241000287828 Gallus gallus Species 0.000 description 7
- 241000251468 Actinopterygii Species 0.000 description 6
- 235000021186 dishes Nutrition 0.000 description 6
- 239000000284 extract Substances 0.000 description 6
- 238000000605 extraction Methods 0.000 description 5
- 238000012544 monitoring process Methods 0.000 description 3
- 230000000007 visual effect Effects 0.000 description 3
- 244000088415 Raphanus sativus Species 0.000 description 2
- 235000006140 Raphanus sativus var sativus Nutrition 0.000 description 2
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- 235000016954 Ribes hudsonianum Nutrition 0.000 description 2
- 235000001466 Ribes nigrum Nutrition 0.000 description 2
- CDBYLPFSWZWCQE-UHFFFAOYSA-L Sodium Carbonate Chemical compound [Na+].[Na+].[O-]C([O-])=O CDBYLPFSWZWCQE-UHFFFAOYSA-L 0.000 description 2
- 235000015278 beef Nutrition 0.000 description 2
- 235000013405 beer Nutrition 0.000 description 2
- 238000004364 calculation method Methods 0.000 description 2
- 239000006071 cream Substances 0.000 description 2
- 238000010586 diagram Methods 0.000 description 2
- 230000000694 effects Effects 0.000 description 2
- PCHJSUWPFVWCPO-UHFFFAOYSA-N gold Chemical compound [Au] PCHJSUWPFVWCPO-UHFFFAOYSA-N 0.000 description 2
- 239000010931 gold Substances 0.000 description 2
- 229910052737 gold Inorganic materials 0.000 description 2
- 235000013372 meat Nutrition 0.000 description 2
- 235000013547 stew Nutrition 0.000 description 2
- XLYOFNOQVPJJNP-UHFFFAOYSA-N water Substances O XLYOFNOQVPJJNP-UHFFFAOYSA-N 0.000 description 2
- 206010021703 Indifference Diseases 0.000 description 1
- 230000005540 biological transmission Effects 0.000 description 1
- 238000012790 confirmation Methods 0.000 description 1
- 238000005516 engineering process Methods 0.000 description 1
- NJPPVKZQTLUDBO-UHFFFAOYSA-N novaluron Chemical group C1=C(Cl)C(OC(F)(F)C(OC(F)(F)F)F)=CC=C1NC(=O)NC(=O)C1=C(F)C=CC=C1F NJPPVKZQTLUDBO-UHFFFAOYSA-N 0.000 description 1
- 238000012546 transfer Methods 0.000 description 1
- 235000013311 vegetables Nutrition 0.000 description 1
Classifications
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
- G06Q50/10—Services
- G06Q50/12—Hotels or restaurants
-
- G—PHYSICS
- G06—COMPUTING; CALCULATING OR COUNTING
- G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
- G06Q20/00—Payment architectures, schemes or protocols
- G06Q20/30—Payment architectures, schemes or protocols characterised by the use of specific devices or networks
- G06Q20/32—Payment architectures, schemes or protocols characterised by the use of specific devices or networks using wireless devices
- G06Q20/322—Aspects of commerce using mobile devices [M-devices]
- G06Q20/3223—Realising banking transactions through M-devices
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07F—COIN-FREED OR LIKE APPARATUS
- G07F17/00—Coin-freed apparatus for hiring articles; Coin-freed facilities or services
- G07F17/40—Coin-freed apparatus for hiring articles; Coin-freed facilities or services for devices for accepting orders, advertisements, or the like
-
- G—PHYSICS
- G07—CHECKING-DEVICES
- G07G—REGISTERING THE RECEIPT OF CASH, VALUABLES, OR TOKENS
- G07G1/00—Cash registers
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- Business, Economics & Management (AREA)
- Physics & Mathematics (AREA)
- General Physics & Mathematics (AREA)
- Tourism & Hospitality (AREA)
- Engineering & Computer Science (AREA)
- Theoretical Computer Science (AREA)
- General Business, Economics & Management (AREA)
- Strategic Management (AREA)
- Accounting & Taxation (AREA)
- Computer Networks & Wireless Communication (AREA)
- Health & Medical Sciences (AREA)
- Economics (AREA)
- General Health & Medical Sciences (AREA)
- Human Resources & Organizations (AREA)
- Marketing (AREA)
- Primary Health Care (AREA)
- Management, Administration, Business Operations System, And Electronic Commerce (AREA)
- Cash Registers Or Receiving Machines (AREA)
Abstract
It is designed to provide a kind of customer in eating house etc. and is made a reservation and gone in person to take by operating terminal in person the so-called self-service ordering system of food.Ordering system has：It makes a reservation information storage part, the relevant information of food institute that position identification information and the customer of the position that customer identification information/identification customer is taken one's seat order stores in association；Food information storage part, the storage information related with the food that eating house is provided；It makes a reservation processing unit, its portable terminal utilized by the presentation of information related with food for making to store in food information storage part in customer, the dining table terminal for being set to the position that customer takes one's seat, thus the information related with the food ordered by customer is received from portable terminal/dining table terminal, and information storage part of making a reservation will be stored in association with customer identification information/position identification information；And pantry processing unit, in the information for receiving the completion of the food ordered by customer, the notice of ordered food completion is sent to portable terminal/dining table terminal.
Description
The application is application No. is 201280056655.X, and the applying date is on May 16th, 2014, entitled " to make a reservation
The divisional application of the application for a patent for invention of system ".
Technical field
The present invention relates to one kind, customer is made a reservation by operating terminal in person and goes to take meal in person in eating house etc.
The so-called self-service ordering system of dish.
Background technology
In the case that customer is made a reservation in eating house, the staff that will be responsible for taking in guests mostly in the past calls dining table
It makes a reservation on side.In common eating house, it is responsible for the staff to take in guests and is also responsible for pantry etc. mostly, it is crowded in shop
Period, staff come by dining table to spend the time or also occur that and mistake order, mistake the mistakes such as pantry.
Therefore, following ordering system is popularized：By the way that staff is made to carry the dedicated communication type of staff
Terminal make a reservation to accept order, the mistake made a reservation can be prevented and make a reservation operation and cooking instruction can be carried out at the same time.
In addition, in order to mitigate the burden of staff, following ordering system has also been imported in a part of eating house (on table
It makes a reservation terminal)：The dedicated terminal made a reservation is arranged on dining table and operates special-purpose terminal in person by customer to make a reservation.
An example of the ordering system is shown in following patent documents 1 and patent document 2.
Patent document 1：Japanese Unexamined Patent Publication 2010-79380 bulletins
Patent document 2：Japanese Unexamined Patent Publication 2002-83375 bulletins
Invention content
Problems to be solved by the invention
In the case of patent document 1, system disclosed Patent Document 2, special-purpose terminal is set on dining table come by caring for
Visitor makes a reservation, and thus for customer, has the advantages that save the trouble for calling staff.In addition, for eating house
For has the following advantages：Mistake of making a reservation, the time for reducing cost of making a reservation, burden can be eliminated.
However, the terminal of making a reservation of communication type used in patent document 1, patent document 2, the terminal of making a reservation on table are usually
Special-purpose terminal is the dedicated computer system for linking POS system, therefore has to make the expense of equipment investment to become expensive.
In addition, allow to reduce time, the burden for cost of making a reservation, it is also desirable to pantry is carried out by staff, it could not
Labour cost can be generated by recognizing.
The solution to the problem
Therefore, present inventor has invented a kind of ordering system that customer can be asked to carry out pantry in person.
First aspect is a kind of ordering system of eating house, and above-mentioned ordering system has：It makes a reservation information storage part, will care for
The position identification information for the position that objective identification information, identification customer take one's seat and the information related with the food ordered by the customer
It stores in association；Carry out shop information acquiring section, make the portable terminal that above-mentioned customer is utilized in contact with or close to above-mentioned
In the case of the reading device set on the dining table that customer takes one's seat and utilizes, from above-mentioned portable terminal or above-mentioned reading device
It obtains and carrys out shop information comprising customer identification information and position identification information and store to above-mentioned information storage part of making a reservation；Food is believed
Cease storage part, the storage information related with the food that above-mentioned eating house is provided；It makes a reservation processing unit, by making above-mentioned food
The above-mentioned portable terminal that the presentation of information related with food stored in information storage part is utilized in above-mentioned customer, from above-mentioned
Portable terminal receives the information related with the food ordered by above-mentioned customer and above-mentioned customer identification information, and will with it is ordered
The related information of above-mentioned food stored in association with the above-mentioned customer identification information in above-mentioned information storage part of making a reservation it is upper
State information storage part of making a reservation；And
Pantry processing unit, in the information for receiving the completion of the food ordered by above-mentioned customer, based on above-mentioned letter of making a reservation
Breath storage part sends the notice of ordered above-mentioned food completion to the portable terminal that above-mentioned customer is utilized..
By forming as the present invention, can use customer using portable terminal carry out food order, and
And the stage that can be completed in food is notified to the portable terminal of the customer.Customer confirms the notice, and thus customer can arrive
Designated position is gone to take food and carries out pantry in person.Eating house can mitigate and the relevant operation of pantry as a result,.
Second aspect is a kind of ordering system of eating house, and above-mentioned ordering system has：It makes a reservation information storage part, will care for
The position identification information for the position that objective identification information, identification customer take one's seat and the information related with the food ordered by the customer
It stores in association；Carry out shop information acquiring section, make the portable terminal that above-mentioned customer is utilized in contact with or close to above-mentioned
In the case of the reading device that the dining table terminal set on the dining table that customer takes one's seat and utilizes has, from above-mentioned portable terminal
Or above-mentioned reading device obtains and carrys out shop information and store to above-mentioned to make a reservation comprising customer identification information and position identification information
Information storage part；Food information storage part, the storage information related with the food that above-mentioned eating house is provided；It makes a reservation processing
Portion is utilized by the presentation of information related with food that makes to store in above-mentioned food information storage part in above-mentioned customer upper
Portable terminal and/or above-mentioned dining table terminal are stated, is received from above-mentioned portable terminal and/or above-mentioned dining table terminal and ordered
The related information of food and above-mentioned customer identification information and/or above-mentioned position identification information, and by above-mentioned with ordered meal
The related information of dish is stored to above-mentioned information storage part of making a reservation；And pantry processing unit, it is receiving ordered by above-mentioned customer
Food complete information when, send ordered above-mentioned food to above-mentioned portable terminal and/or above-mentioned dining table terminal and complete
Notice.
By forming as the present invention, portable terminal and the dining table for being set to dining table that customer is utilized can be used
Terminal carries out the order of food, and is notified in the stage that food is completed to the portable terminal of the customer, dining table terminal.Customer
Confirm the notice, thus customer can go to take food to designated position and carry out pantry in person.As a result, eating house can mitigate with
The related operation of pantry.
In above-mentioned aspect, ordering system can be formed as follows：In above-mentioned information storage part of making a reservation with above-mentioned Gu
Objective identification information is stored with multiple above-mentioned position identification informations in association.
In the case where many people are using eating house, it is divided into multiple dining tables mostly.In such a situation it is preferred to it can unify
It makes a reservation and is managed.Therefore, it by forming as the present invention, even if in the case where being divided into multiple dining tables, can also unite
One management is made a reservation.
In addition, ordering system also is able to form as the present invention.That is, the ordering system of eating house is formed as follows,
Above-mentioned ordering system has：Make a reservation information storage part, will at least identify the position identification information of position that customer takes one's seat with
The relevant information of food that the customer orders stores in association；Food information storage part, storage are carried with above-mentioned eating house
The related information of the food of confession；It makes a reservation processing unit, it is related with food by making to store in above-mentioned food information storage part
Presentation of information is received and ordered food from above-mentioned dining table terminal in the dining table terminal for being arranged on the position that above-mentioned customer takes one's seat
Related information and above-mentioned position identification information, and it is associated with the above-mentioned position identification information in above-mentioned information storage part of making a reservation
Ground is stored；And pantry processing unit, in the information for receiving the completion of the food ordered by above-mentioned customer, to above-mentioned meal
Table terminal sends the notice that above-mentioned food is completed.
By forming as the present invention, the order of food can be carried out using the dining table terminal for being set to dining table, and
And it notifies to give dining table terminal in the stage that food is completed.Customer confirms the notice, and thus customer can go to take meal to designated position
Dish carries out pantry in person.Eating house can mitigate the operation related with pantry as a result,.
Even if above-mentioned ordering system is formed as the present invention, identical technique effect can be also realized.That is, as follows
The ordering system of eating house is formed, above-mentioned ordering system has：It makes a reservation information storage part, by customer identification information and/or knowledge
The position identification information of position that other customer takes one's seat stores in association with the relevant information of food ordered with the customer；Food
Information storage part, the storage information related with the food that above-mentioned eating house is provided；It makes a reservation processing unit, by making above-mentioned meal
The portable terminal or be arranged on that the presentation of information related with food stored in dish information storage part is utilized in above-mentioned customer
The dining table terminal for the position that above-mentioned customer takes one's seat receives and above-mentioned customer institute from above-mentioned portable terminal or above-mentioned dining table terminal
The related information of the food of order, and store in association with above-mentioned customer identification information or above-mentioned position identification information above-mentioned
It makes a reservation information storage part；And pantry processing unit, in the information for receiving the completion of the food ordered by above-mentioned customer, upwards
It states portable terminal or above-mentioned dining table terminal sends the notice that ordered above-mentioned food is completed.
In above-mentioned various aspects, ordering system can be formed as follows：In the notice transmitted by above-mentioned pantry processing unit
In comprising identification complete above-mentioned food food identification information.
There are multiple foods cooked and completed for difference at the time of removing to take food sometimes according to customer.Therefore as the present invention
The food identification information of identification food is included in the notification, on the other hand, meal is transmitted/place according to the food identification information
Dish, thus customer can properly identify the food of oneself.As a result, the mistake that food will not occur is taken.
At above-mentioned aspect, above-mentioned ordering system can be formed as follows, be also equipped with calculating processing unit, the accounting processing unit
The request handled and above-mentioned customer identification information or above-mentioned position identification information are calculated by receiving, to calculate above-mentioned make a reservation
The total amount of the food ordered by above-mentioned customer stored in information storage part.
By forming as the present invention, can unify to carry out the accounting of food.
At above-mentioned aspect, above-mentioned ordering system can be formed as follows, be also equipped with calculating processing unit, the accounting processing unit
It is received from cash receiving terminal or above-mentioned portable terminal and calculates the request of processing and in above-mentioned cash receiving terminal from above-mentioned portable
The above-mentioned customer identification information that terminal is read calculates above-mentioned information of making a reservation based on the above-mentioned customer identification information received and deposits
The total amount of the food ordered by above-mentioned customer stored in storage portion.
By forming as the present invention, the portable terminal that customer is utilized can be used as document.Thereby, it is possible to save
About document additionally is able to automate the processing related with accounting and quickly and reliably carry out.
The effect of invention
By using the ordering system of the present invention, the time needed for the pantry of staff can be reduced, born, therefore energy
The staff of enough further reduction eating houses.In addition, due to carrying out pantry by customer, exist and the wrong possibility taken occurs
Property, but by forming as the present invention, additionally it is possible to prevent mistake from taking.
Description of the drawings
Fig. 1 is an example for the integrally-built concept map for representing the ordering system of the present invention.
Fig. 2 is the figure of an example for the hardware configuration for schematically showing server.
Fig. 3 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 1.
Fig. 4 is the figure for an example for schematically showing food information storage part.
Fig. 5 is the figure for an example for schematically showing information storage part of making a reservation.
Fig. 6 is the figure of an example for the information storage part of making a reservation for schematically showing original state.
Fig. 7 is the figure for an example for schematically showing the portable terminal for showing food information.
Fig. 8 is to schematically show the figure of an example of picture for confirming and making a reservation.
Fig. 9 is the figure for an example for schematically showing the picture shown by kitchen terminal.
Figure 10 is the figure for an example for schematically showing the information storage part of making a reservation after the completion of cooking.
Figure 11 is the figure of an example of the picture shown by the kitchen terminal schematically shown after the completion of cooking.
Figure 12 is the schematic diagram for the state that customer takes food in dish delivery window.
Figure 13 is the figure for schematically showing an example that notice cooks the picture completed.
Figure 14 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 2.
Figure 15 is an example for the integrally-built other concept maps for representing the ordering system of the present invention.
Figure 16 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 3.
Figure 17 is the figure for an example for schematically showing the information storage part of making a reservation when also being made a reservation from dining table terminal.
Figure 18 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 4.
Figure 19 is an example for schematically showing the information storage part of making a reservation when also being made a reservation from multiple dining table terminals
Figure.
Figure 20 is an example for the integrally-built other concept maps for representing the ordering system of the present invention.
Figure 21 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 6.
Figure 22 is the figure of an example of the information storage part of making a reservation when schematically showing without using portable terminal.
Figure 23 is one of the information storage part of making a reservation after the completion of cooking when schematically showing without using portable terminal
The figure of example.
Figure 24 is the flow chart of an example of the processing procedure for the ordering system for schematically showing embodiment 7.
Specific embodiment
Fig. 1 schematically shows the integrally-built an example of the ordering system 1 of the present invention.In the ordering system 1 of the present invention
It is middle to use following equipment：Management server 2 that the shops such as eating house, distributors etc. are utilized, the reading for being set to each eating house
Take device 3 and the kitchen terminal 6 for being set to the kitchen cooked.In addition, as needed also using being set to each eating house
Carry out calculating the cash receiving terminal 5 of position of processing, the portable terminal 4 that customer is utilized and be set to the meal that customer takes one's seat
Table is come the dining table terminal 7 made a reservation.
In addition, the present invention mainly has following six kinds of embodiments.As first embodiment, illustrate situations below：Make
With customer using portable terminal 4 make a reservation, calculated (embodiment 1), made when receiving ordered food
For second embodiment, illustrate situations below：Using customer using portable terminal 4 make a reservation, when leaving shop
(embodiment 2) is finally uniformly calculated, as third embodiment, illustrates situations below：Use portable terminal 4 and dining table
Terminal 7 is made a reservation, and (embodiment 3) is calculated when receiving ordered food, as the 4th embodiment, illustrate with
Lower situation：It is made a reservation using portable terminal 4 and dining table terminal 7, (embodiment is finally uniformly calculated when leaving shop
4), as the 5th embodiment, illustrate situations below：It is made a reservation using dining table terminal 7, when receiving ordered food
(embodiment 6) is calculated, as sixth embodiment, illustrates situations below：It is made a reservation, left using dining table terminal 7
It is finally uniformly calculated during shop (embodiment 7).The above embodiment is representative the one of the ordering system 1 of the present invention
Example, is not limited to these embodiments.
Management server 2 has：The arithmetic units 70 such as the CPU of calculation process that perform program, the RAM for storing information and hard
The inputs such as the display devices 72 such as the storage devices such as disk 71, display (picture), keyboard and indicating equipment (mouse, number key etc.) fill
It puts 73 and transmits and receives the handling result of arithmetic unit 70 with the networks such as LAN via internet and storage device 71 is stored
Information communication device 74.About each function (each unit) of realizing on computers, by being held by the reading of arithmetic unit 70
The unit (program, module etc.) of the processing of each function of row performs its processing.Each function uses storage dress in managing at which
In the case of putting 71 information stored, corresponding information is read from the storage device 71, read-out information is suitably used
Processing in arithmetic unit 70.An example of the hardware configuration of server 2 is schematically shown in Fig. 2.In addition, about server
Its function can also be distributed in multiple servers (further including terminal) etc. by the processing in 2.In addition, management clothes
Business device 2 can be used for the management such as eating house information providing company, manage multiple eating houses.Furthermore it is also possible to press every eating house
It is managed, manages.
Each unit in the present invention only logically distinguishes its function, can also be physically or in the fact
Upper is the same area.
Embodiment 1
The first embodiment of the ordering system 1 of the present invention is illustrated.The present embodiment is utilized using customer
Portable terminal 4 is made a reservation, situation about being calculated when receiving ordered food.
In the ordering system 1 of the present invention, management server 2, reading device 3, portable terminal 4, cash receiving terminal 5 are used
And kitchen terminal 6.
Portable terminal 4 is the portable communication terminal utilized by customer, is the end in contact with or close to 3 grade of reading device
End.Portable terminal 4 is that portable phone (also including smart phone), PHS, PDA, Tablet PC etc. have communication function
Terminal.Additionally, it is preferred that it is stored with to identify that the identification information of the customer (cares in the storage device 71 of portable terminal 4
Objective identification information).Also, defined application software can also be stored in portable terminal 4.It can be shown using the application software
Show the present invention ordering system 1 in menu and execution make a reservation processing etc..In addition, in the case of without using application software, make
Processing same as described above can be also realized with so-called web browser.
Reading device 3 is disposed on the terminal of each eating house, by with portable terminal 4 in contact with or close to, come at least will
The customer identification information and expression stored in portable terminal 4 is seated at the meal for being provided with which reading device 3 in the eating house
Reading device identification information (information of the reading devices 3) conduct of table, chair carrys out shop information and notifies to management server 2.
In addition, about reading device 3, reading device 3 is set preferably as unit of dining table, but it is not limited to this, can also be with chair
It is configured for unit (situation of special right pedestal position).Above-mentioned reading device identification information is stored in reading device 3.
Furthermore it is possible to position that customer is taken one's seat is identified according to dining table, chair, as the information (position for identifying the position
Put identification information), reading device identification information used below.However, it is also possible to not be reading device identification information, but identify
The identification information of dining table, chair.They are referred to as position identification information.Alternatively, it is also possible to store reading device identification information
With identification dining table, the correspondence of the identification information of chair.In this case, when receiving reading device identification information, energy
The information of identification dining table, chair is enough determined based on above-mentioned correspondence.
Communication mode between reading device 3 and portable terminal 4 to contact or when cordless is communicated
Include various mode, such as there are NFC modes (Near Field Communication as an example：Closely without
Line communicate) etc. RFID.In addition, it is not limited to which.
Reading device 3 reads the customer identification information stored in portable terminal 4, and the customer read is identified and is believed
Breath, reading device identification information and carry out shop date-time information and be sent to management server 2.It is so-called to use a network for
The reading device 3 of communication, in addition to when reading device 3 is built-in with communication function in itself, further including and reading device 3
What is be connected can use a network for the situation of the device (such as POS cashing machines, terminal etc.) of communication.
Also, also there are the feelings for not having the communication function for communicating with reading device 3 in portable terminal 4
Condition.In this case, defined sound (sound specific to each reading device 3) is played from reading device 3.Then, when
Defined application software (application software for carrying out aftermentioned processing) is made to make portable terminal in the state of starting in portable terminal 4
Hold 4 it is close when, identify the sound by using the application software to determine reading device 3, so that it is determined that corresponding reading device know
Other information.Then, by the reading device identification information identified by the application software of portable terminal 4, customer identification information with
And carry out shop date-time information and be sent to management server 2.
By being handled as described above, table is sent to management server 2 from reading device 3 or portable terminal 4
Show the information (carrying out shop information) for coming shop.
Management server 2 includes coming shop information acquiring section 20, food information storage part 21, processing unit 22 of making a reservation, at pantry
Reason portion 23 calculates processing unit 24 and information storage part 25 of making a reservation.
Carry out shop information acquiring section 20 from reading device 3 or portable terminal 4 obtain customer identification information, reading device is known
Other information is carried out shop date-time information etc., and is stored to information storage part 25 of making a reservation.
The information of food that food information storage part 21 can be ordered by every eating house storage.Fig. 4 is schematically shown
An example of food information storage part 21.As the information of food, it is stored with the food identification information (food that can identify food
ID), food title, unit price, image information (or being stored with the information of the storage region of image information) etc., but it is and unlimited
In this.Food information stored herein can be sent to the portable terminal 4 of customer, be selected for customer.
The food information stored in processing unit 22 of making a reservation extraction food information storage part 21, and it is shown in the portable of customer
Terminal 4.At this point, by determining reading device identification information based on customer identification information and with reference to information storage part 25 is made a reservation,
It thereby determines that the eating house that customer enters and extracts the food information of the eating house.
In addition, make a reservation processing unit 22 from the portable terminal 4 of customer receive selected food (ordered food) and
The information (information of making a reservation) of its number and the pantry information for indicating whether to be carried out pantry in person by customer, and store to information of making a reservation
Storage part 25.At this point, it is preferred that is received together with the customer identification information of customer.In addition, it is by the information of making a reservation received, expression
From the information made a reservation where and indicate whether that the information for carrying out pantry in person by customer is sent to kitchen terminal 6 and carries out
Display.As represent be from the information made a reservation where, as long as corresponding with the reading device identification information dining table of display number,
Chair number (is referred to as dining table number in the following description.It in addition can also if it can uniquely identify dining table, chair
It is not number) etc..Reading device identification information is fixedly installed, so if can determine reading device identification information,
It then can determine it is making a reservation from the customer for being sitting in which dining table, chair.It is preferred that prestore reading device identification information with
The correspondence of dining table, seat.In addition, reading device identification information stores information of making a reservation in association with customer identification information
Storage part 25, as long as therefore with reference to the reading device identification information.
Pantry processing unit 23 has cooked the notice of completion in the food received ordered by customer from aftermentioned kitchen terminal 6
When, identiflication number (food number) is distributed, and the cooking completion notice for having completed the meaning that please come to take and food volume will be cooked
Number it is sent collectively to have subscribed the portable terminal 4 of the customer of the food.
Calculate processing unit 24 is carried out in portable terminal 4 as defined in operate after, based on being deposited in information storage part 25 of making a reservation
Storage makes a reservation information to calculate the total amount of ordered food, and the total amount is sent to POS cashing machine machines etc..
This, so-called defined operation e.g. presses the button of " accounting " in portable terminal 4, portable terminal 4 is made to contact or connect
Thus nearly cash receiving terminal 5 (according to circumstances passes through the request of the customer identification information of customer and accounting processing from portable terminal 4
By cash receiving terminal 5) it is sent to management server 2.In addition, about making a reservation in information storage part 25 of making a reservation, accounting processing
Portion 24 can make the information storage that accounting is completed to calculating making a reservation of completing.
In addition, when customer goes after taking food to move towards cash receiving terminal 5 to be calculated, customer using portable terminal 4 into
Above-mentioned operation of row etc., thus performs the processing for calculating processing unit 24, but can also by calculate responsible person cash receiving terminal 5 with
Manual mode carries out accounting processing.In this case, it can not also set and calculate processing unit 24.
Information storage part 25 of making a reservation stores the information for the food ordered by customer.Fig. 5 schematically shows information of making a reservation and deposits
An example in storage portion 25.It makes a reservation and customer identification information is stored in information storage part 25, reading device identification information, is represented in shop
Customer seated position dining table number, come shop date-time, the information of ordered food, date-time of making a reservation, represent
Whether carry out the mark of pantry in person by customer, represent to cook the mark completed, represent to calculate the information such as the mark completed.This
Outside, reading device identification information can also be replaced, and only stores the dining table number of dining table, the seat for representing to be made a reservation etc..
Cash receiving terminal 5 is disposed on carrying out the cashing machine for having reading device 3 for the position for calculating processing, with above-mentioned reading
Device 3 is taken similarly, by the way that in contact with or close to portable terminal 4, letter is identified to read the customer stored in portable terminal 4
Breath.In addition, in the case where accounting processing can be carried out by being operated from portable terminal 4, it can also be in gathering eventually
End 5 is not provided with reading device 3.In addition, cash receiving terminal 5 can also be POS cashing machines.In addition, calculating responsible person with side manually
In the case that formula is calculated, cash receiving terminal 5 can not also be read out the processing of 4 grade of portable terminal.
Kitchen terminal 6 is disposed on the terminal for the position cooked.It is made a reservation based on what is received by processing unit 22 of making a reservation
Information and the information made a reservation to be cooked is shown in kitchen terminal 6.In addition, about the information of making a reservation for cooking completion,
It is operated as defined in being carried out in kitchen terminal 6, such as the information and inputting of making a reservation is selected in the kitchen terminal 6 of touch screen type to cook
Into the information storage for thus completing the cooking to information storage part 25 of making a reservation.Specifically, in the information storage part 25 that will make a reservation
The mark of " cook and complete " is changed to " complete " from " unfinished ".The display of the information of making a reservation is eliminated from kitchen terminal 6 as a result,.
Then, an example of the processing procedure of the ordering system 1 of the present embodiment is illustrated using the flow chart of Fig. 3.
After customer enters eating house and is directed into seat, make the portable terminal 4 of oneself in contact with or close to setting
In the reading device 3 (S100) of dining table etc..As a result, letter is identified to read the customer stored in portable terminal 4 with reading device 3
It ceases (S110), customer identification information, reading device identification information carry out shop date-time information and (portable terminal 4 made to contact or connect
Date-time information obtained from nearly reading device 3) etc. be sent to management service from portable terminal 4 or reading device 3
Device 2, and by management server 2 these information (S120) are obtained come shop information acquiring section 20.Such as in customer identification information
It is that " 12345 ", reading device identification information are " A1234 ", carry out shop date-time and be " on October 25th, 2,011 00 minute " at 17 points
In the case of, these information are sent to management server 2 from portable terminal 4 or reading device 3, and by management server 2
Carry out shop information acquiring section 20 to obtain these information.
In addition, making portable terminal 4 in the case of, can be adopted according to the form of portable terminal 4
With various methods, contacted or connect in the state of the defined application software that can have both been stored in portable terminal 4 is started
Closely, can also be carried out in the state of application software is not started in contact with or close to.Which can be according to portable terminal 4, reading
The pattern of device 3 is taken to change at any time.
When using obtaining customer identification information from portable terminal 4 or reading device 3 come shop information acquiring section 20, read
Device identification information whens carrying out shop date-time information etc., makes the storage of these information to information storage part 25 of making a reservation.The state is ordered
An example of meal information storage part 25 is Fig. 6.In addition, at this point, using come shop information acquiring section 20 from reading device identification information
The correspondence table of dining table number extraction (not shown) the dining table number corresponding with reading device identification information stored in association, and
It is stored in association to information storage part 25 of making a reservation.
Then, when customer carries out food information by using operation as defined in the application software progress of portable terminal 4
The display request display of menu (request) when, which is received by management server 2, processing unit 22 of making a reservation extraction food information
The food information that is stored in storage part 21 is simultaneously sent to portable terminal 4.Then, in portable terminal 4 with menu-style into
The food information (S130) that row display is received from management server 2.It schematically shows in the figure 7 and shows food information
An example of portable terminal 4.
Then, customer selects to want the food of order to carry out successively according to the food information shown on portable terminal 4
It makes a reservation.That is, the food ordered and its number are wanted in selection.In addition, in the case where selection goes to take food in person, selection represents should
The button of wish.In addition, in the case where determining to go to take all foods in shop, can not also select to take.In this way
Selection wants the food ordered and its after number, expression goes the information taken, for example, by press the button of " making a reservation determining " by this
A little information are sent to management server 2 together with customer identification information from portable terminal 4.For example, it is selected respectively in customer
" raw fish assorted cold dishes " and " roast chicken " are one each, " green salad " two and selection go to take the feelings of " roast chicken " and " green salad " in person
Under condition, by press the button of " making a reservation determining " by customer identification information " 12345 " and each food identification information together as
Information of making a reservation is sent to management server 2 from portable terminal 4.
In addition, in the case where customer is made a reservation, preferably the laggard of confirmation screen of making a reservation as shown in Figure 8 is being shown
Row is made a reservation.
These information (S140) are received, and store to information storage part of making a reservation with the processing unit 22 of making a reservation of management server 2
25.An example of the information storage part 25 of making a reservation of the state is Fig. 5.Then, make a reservation processing unit 2222 based on customer identification information come
It determines reading device identification information (or identification information of dining table, seat), as new information of making a reservation, makes kitchen terminal 6 aobvious
Show " raw fish assorted cold dishes " one, the identification of the information that the addition of " roast chicken " one, " green salad " one is made a reservation and reading device
Information (or identification information of dining table, seat).Fig. 9 represents an example of kitchen terminal 6.In addition, in fig.9, reading is not shown
Device identification information, and show the identification information for the dining table for being provided with reading device 3.It can be based on above-mentioned reading device identification letter
It ceases and it is shown with the correspondence of dining table, seat.
In kitchen based on making a reservation to be cooked shown by kitchen terminal 6.Then, after the completion of the cooking, such as pass through
The information made a reservation for touching kitchen terminal 6 is used as cooking completion and is inputted.According to the input, information storage part of making a reservation
The mark that the cooking in 25 information of making a reservation is completed becomes " completing " from " unfinished ", which is shown in kitchen terminal 6
In be eliminated or by reverse display etc..
Such as when the cooking of green salad is completed, it is used as by " green salad " that touches kitchen terminal 6 and has been cooked
Into being inputted.As a result, the mark that the cooking of " green salad " of information storage part 25 of making a reservation is completed is changed to " complete ", separately
Outside, the reversal displaying from kitchen terminal 6 is shown " green salad ".Schematically show the information storage part 25 of making a reservation of the state
An example is Figure 10.In addition, it is schematically shown an example of the kitchen terminal 6 of the state is Figure 11.
In addition, the food of completion is given to pantry responsible person other than carrying out above-mentioned processing, pantry is responsible in kitchen
People sees the above-mentioned display of kitchen terminal 6 on one side, on one side in advance places the food in defined position.In addition, at this time in order to
Other foods distinguish, and as described later, which have been notified to the portable terminal 4 for the customer for having subscribed the cooking with expression
The display content of number of making a reservation for example be previously positioned at dish delivery window etc. together.Figure 12 represents the schematic diagram.In addition, for
Customer is not intended to remove the food taken in person, and as shown in Figure 9 without showing the label " take ", therefore this food is for example previous
Like that by pantry responsible person end to dining table.
The information storage part 25 in addition, monitoring of pantry processing unit 23 is made a reservation, has selected to carry out in person for purchasing and merging ordered by customer
The food of pantry when the mark of " cook and complete " becomes " completing " from " unfinished ", determines that the customer for having subscribed the food knows
Other information, the cooking of the food to having the consumer terminal of the customer of customer identification information notice ordered are completed, have been completed
Food, food number etc. information (S150).The notice is received with portable terminal 4, is thus shown on portable terminal 4
Completion notice picture is cooked as shown in fig. 13 that, and customer holds the portable terminal 4 to regulation by the visual identity picture
Position go to take food.In addition, the function for the application software having as portable terminal 4, can from management server 2 to
The portable terminal 4 transmission cook the control instruction of the display of completion notice picture, and portable from management server 2 to this
Formula terminal 4 sends the notice.The information of food, the food number completed etc. is included in control instruction.
In addition, when pantry processing unit 23 carries out above-mentioned notice, for the meal of the above-mentioned cooking completion in kitchen terminal 6
Dish is changed to " notice is completed ", and represents to have carried out cooking completion notice to customer.
User goes to dish delivery window etc., oneself order is taken away with reference to food number shown on portable terminal 4 etc.
Food.Then, cash receiving terminal 5 is moved together with ordered food.
User presses the button of " accounting " on portable terminal 4 or makes portable terminal 4 whole in contact with or close to gathering
End 5, thus the request of the accounting processing of ordered food, customer identification information are via portable terminal 4 or cash receiving terminal 5
It is sent to management server 2 (S160).The request calculated and handled is being received by the accounting processing unit 24 of management server 2
When, mark ordered by the customer, that there is the cooking to complete is extracted from information storage part 25 of making a reservation based on customer identification information
, without calculating the food of mark completed and its information of the amount of money, and calculate its total amount (S170).
The total amount calculated is sent to POS cashing machines etc. from management server 2, shows its amount of money and makes customer with this
The amount of money is calculated (S180).In addition, after accounting, from POS cashing machines or portable terminal 4 to management server 2
The message calculated and terminated is sent, when the accounting processing unit 24 of management server 2 receives the information calculated and terminated, is ordered for this
Meal information, the mark for calculating end is changed to " complete " from " unfinished ".
In addition, the accounting about total amount etc. is handled, additionally it is possible to it is not sent to POS cashing machines from management server 2, and from
Management server 2 is sent to portable terminal 4 or cash receiving terminal 5, obtains information from there and performs accounting.
In addition, in addition to user contacts portable terminal 4, close to cash receiving terminal 5 other than, calculating responsible person can also be based on
Number make a reservation to determine food, and the food is calculated.In this case, it is input to when calculating responsible person's number that will make a reservation
During cash receiving terminal 5, from information storage part 25 of making a reservation extract from cash receiving terminal 5 be sent to management server 2 it is number of making a reservation,
With the food information for cooking the mark completed and the mark without calculating completion, and to calculate its total amount.Furthermore, it is also possible to
The total amount calculated is sent to POS cashing machines etc. from management server 2, show its amount of money and customer is made to be carried out with the amount of money
It calculates.
In this way, the stage for removing to take food in customer carries out accounting processing, in the accounting after treatment, customer returns to certainly
It has meal at own seat.
Moreover, in the case where customer carries out additional make a reservation, reuse portable terminal 4 and carry out defined operation, by
This shows food information to carry out processing of making a reservation as described above.
Embodiment 2
Then, the second embodiment of the ordering system 1 of the present invention is illustrated.The present embodiment is situations below：Make
With customer using portable terminal 4 make a reservation, finally uniformly calculated when leaving shop.In addition, pair with implement
The identical part of example 1 omits the description.
In the present embodiment, it is different from embodiment 1, it is not to be calculated when removing to take food, but when leaving shop
It is finally uniformly calculated, therefore S200 to S250 is identical with S100 to S150.
User goes to take the food cooked and completed to dish delivery window etc., is numbered with reference to the food shown on portable terminal 4
Etc. the food for taking oneself order away.Then, it holds the ordered food and returns to the dining of oneself seat.
Moreover, in the case where customer carries out additional make a reservation, reuse portable terminal 4 and carry out defined operation, by
This shows food information to carry out processing of making a reservation as described above.
This processing is repeated, when customer leaves shop, pressed on portable terminal 4 " accounting " button or
Make portable terminal 4 in contact with or close to cash receiving terminal 5, the request for accepting end and accounting processing thus made a reservation, customer's identification
Information is sent to management server 2 (S260) via portable terminal 4 or cash receiving terminal 5.In the core by management server 2
When calculation processing unit 24 receives the request for calculating processing, which is extracted from information storage part 25 of making a reservation based on customer identification information
It is ordered by visitor, have and cook complete mark and without calculating the food of mark of completion and its information of the amount of money, and count
Calculate its total amount (S270).
The total amount calculated is sent to POS cashing machines etc. from management server 2, shows that its amount of money makes customer with this
The amount of money is calculated (S280).In addition, after accounting, from POS cashing machines or portable terminal 4 to management server 2
The message calculated and terminated is sent, after the message calculated and terminated is received by the accounting processing unit 24 of management server 2, for this
It makes a reservation information, the mark that accounting terminates is made to be changed to " complete " from " unfinished ".
In addition, the accounting about total amount etc. is handled, additionally it is possible to it is not sent to POS cashing machines from management server 2, and from
Management server 2 is sent to portable terminal 4 or cash receiving terminal 5, obtains information from there and performs accounting.
Embodiment 3
Then, the third embodiment of the ordering system 1 of the present invention is illustrated.The present embodiment is situations below：Make
It is made a reservation with dining table terminal 7 and is calculated when receiving ordered food.In addition, pair identical with the various embodiments described above
Part omit the description.Figure 15 schematically shows an example of the system structure under the case for this embodiment.Dining table terminal 7 be by
The terminal of order that each dining table, chair are set, that food can be mainly carried out in a manner of touch screen.
Has reading device 3 at specified position in dining table terminal 7, by making portable terminal 4 in contact with or close to this
Reading device 3 can carry out processing same as described above.In addition, in the same manner as portable terminal 4, can from dining table terminal 7 into
The order of row food.
Then, it is schematically shown an example of the processing procedure of the ordering system 1 of embodiment 3.Figure 16 is schematically shown
The flow chart of an example of the processing procedure of the present embodiment.
Customer is entering eating house and after being directed into seat, makes the portable terminal 4 of oneself in contact with or close to being set to
The reading device 3 (S300) of the dining table terminal 7 of dining table etc..As a result, portable terminal 4 is read with the reading device 3 of dining table terminal 7
The customer identification information (S310) of middle storage, customer identification information, reading device identification information are carried out shop date-time information and (are made
Date-time information obtained from portable terminal 4 in contact with or close to the reading device 3 of dining table terminal 7) etc. from portable terminal 4
Or dining table terminal 7 is sent to management server 2, these letters are obtained come shop information acquiring section 20 by management server 2
It ceases (S320).Such as in customer identification information it is that " 12345 ", reading device identification information are " A1234 ", carry out shop date-time and be
In the case of " on October 25th, 2,011 17 points 00 minute ", these information are sent to pipe from portable terminal 4 or dining table terminal 7
Server 2 is managed, and these information are obtained come shop information acquiring section 20 by management server 2.
Using come shop information acquiring section 20 customer identification information, reading are being obtained from portable terminal 4 or dining table terminal 7
Device identification information after carrying out shop date-time information etc., makes the storage of these information to information storage part 25 of making a reservation.In addition, at this time
(do not scheme using carrying out the corresponding table that shop information acquiring section 20 numbers from the dining table that is stored in association with reading device identification information
Show) extraction dining table number corresponding with reading device identification information, and stored in association to information storage part 25 of making a reservation.
Then, customer carries out defined operation to carry out food information in the application software by using portable terminal 4
During display request (the display request of menu), which is received by management server 2, processing unit 22 of making a reservation extraction food information is deposited
The food information that is stored in storage portion 21 is simultaneously sent to portable terminal 4.Then, it is shown on portable terminal 4 with menu-style
The food information (S330) received from management server 2.
Then, customer selects to want the food of order to carry out successively according to the food information shown on portable terminal 4
It makes a reservation.I.e. whether selection wants the food ordered and its number, goes to take, such as the button by pressing " making a reservation determining ", by institute
These information of selection are sent to management server 2 together with customer identification information from portable terminal 4.For example, in customer
Selected " raw fish assorted cold dishes " and " roast chicken " it is one each, in the case of " green salad " two, by pressing " making a reservation determining "
Button sends customer identification information " 12345 " with each food identification information together as information of making a reservation from portable terminal 4
To management server 2.
These information (S340) are received, and store to information storage part of making a reservation with the processing unit 22 of making a reservation of management server 2
25.Then, processing unit 22 of making a reservation determines (or the knowledge of dining table, seat of reading device identification information based on customer identification information
Other information), as new information of making a reservation, kitchen terminal 6 is made to show that " raw fish assorted cold dishes " one, " roast chicken " one, " vegetables are husky
Make a reservation information and the reading device identification information (or identification information of dining table, seat) for the addition that drawing " is two.
In addition, while above-mentioned processing is carried out, customer can not only make a reservation from portable terminal 4, additionally it is possible to from
Portable terminal 4 in contact with or close to dining table terminal 7 make a reservation.That is, by meal in the picture of the touch screen type of dining table terminal 7
Dish presentation of information is menu.
Then, it is selected to want the food of order to be ordered successively according to the food information shown in dining table terminal 7.
That is, the food ordered and its number are wanted in selection, such as by pressing " making a reservation determining " by these selected foods with reading
Device identification information (can also according to circumstances send) together with the customer identification information read sent from dining table terminal 7 together
To management server 2.For example, selected " beef stewes radish ", " blackcurrant soda water ", " green plum bubble wine " one each in customer,
In the case of each two of " crab meat cream croquette ", " beer ", reading device is identified by the button for pressing " making a reservation determining "
Information " A1234 " is sent to management server 2 together as information of making a reservation with each food identification information from dining table terminal 7.
These information (S340) are received with the processing unit 22 of making a reservation of management server 2 and are stored to information storage part of making a reservation
25.An example of the information storage part 25 of making a reservation of the state is Figure 17.Moreover, as new information of making a reservation, processing unit 22 of making a reservation makes
Kitchen terminal 6 shows that " beef stewes radish ", " blackcurrant soda water ", " green plum bubble wine " are one each, " crab meat cream croquette ",
The information and reading device identification information (or identification information of dining table, seat) that the addition that " beer " is each two is made a reservation.
It is cooked in kitchen based on making a reservation shown by kitchen terminal 6.Then, after end of cooking, such as by touching
It touches to be used as the information made a reservation of kitchen terminal 6 to cook and completes to input.According to the input, information storage part 25 of making a reservation
The information of making a reservation in cooking complete mark become " completing " from " unfinished ", which is shown in kitchen terminal 6
It is deleted or by reverse display etc..
In addition, in kitchen other than above-mentioned processing, the food of completion is given pantry responsible person, pantry responsible person one
While see that the food is pre-placed in defined position by the above-mentioned display of kitchen terminal 6 on one side.In addition, at this time in order to other meals
Vegetable-growing area separates, and has as described later ordered the food to what the portable terminal 4 for the customer for having subscribed the food notified with representing
The display of meal number is for example previously positioned at dish delivery window etc. together.In addition, for the food that customer is not intended to oneself take away,
As in the past by pantry responsible person end to dining table.
The information storage part 25 in addition, monitoring of pantry processing unit 23 is made a reservation, has ordered customer and has selected to carry out in person
The food of pantry when the mark of " cook and complete " becomes " completing " from " unfinished ", determines that the customer for having subscribed the food knows
Other information, the cooking of the food ordered to the consumer terminal notice of the customer with the customer identification information completes, completes
The information (S350) of food, food number etc..The terminal is received with portable terminal 4, thus shows and cooks on portable terminal 4
Completion notice picture is adjusted, customer is by the visual identity cooking completion notice picture, to hold the portable terminal 4 as defined in
Position is gone to take food.In addition, when pantry processing unit 23 carries out above-mentioned notice, the meal of the above-mentioned cooking completion in kitchen terminal 6
Dish, which is shown, is changed to " notice is completed ", and expression has carried out cooking completion notice to customer.
User goes to dish delivery window etc., oneself order is taken away with reference to food number shown on portable terminal 4 etc.
Food.Then, cash receiving terminal 5 is moved together with the ordered food.
User presses the button of " accounting " on portable terminal 4 or makes portable terminal 4 whole in contact with or close to gathering
End 5, thus the request of the accounting processing of ordered food, customer identification information are via portable terminal 4 or cash receiving terminal 5
It is sent to management server 2.When receiving the request for calculating processing by the accounting processing unit 24 of management server 2, it is based on
Customer identification information from make a reservation information storage part 25 extract the customer order, have cook complete it is mark and do not calculate
The food of the mark of completion and its information of the amount of money, and calculate the total amount (S360).
The total amount calculated is sent to POS cashing machines etc. from management server 2, show the amount of money and make customer with
The amount of money is calculated (S370).In addition, after accounting, from POS cashing machines or portable terminal 4 to management server
2 send the information calculated and terminated, when the accounting processing unit 24 of management server 2 receives the information calculated and terminated, for this
It makes a reservation information, the mark that accounting is completed is made to be changed to " complete " from " unfinished ".
In addition, the accounting about total amount etc. is handled, additionally it is possible to it is not sent to POS cashing machines from management server 2, and from
Management server 2 is sent to portable terminal 4 or cash receiving terminal 5, obtains information from there and performs accounting.
In addition, in addition to contacting portable terminal 4, close to user's cash receiving terminal 5 other than, calculate responsible person can also be based on
Number make a reservation to determine food, and carry out the accounting of the food.In this case, it is input to when calculating responsible person's number that will make a reservation
During cash receiving terminal 5, from information storage part 25 of making a reservation extract from cash receiving terminal 5 be sent to management server 2 it is number of making a reservation,
With the information for cooking the mark of completion and the food without calculating the mark completed, and to calculate its total amount.Moreover,
The total amount calculated can be sent to POS cashing machines etc. from management server 2, show the amount of money and make customer with the gold
Volume is calculated.
By carrying out this processing, can make a reservation from both portable terminal 4 and dining table terminal 7.It is being not desired to as a result,
In the case of making one contact portable terminal 4 or being difficult to be made a reservation with a portable terminal 4 due to more than people etc.,
Processing of making a reservation can be carried out using dining table terminal 7.
In this way, customer is going to take the stage of food to carry out accounting processing, at the end of the accounting is handled, back to oneself seat
It has meal position.
Moreover, in the case where customer carries out additional make a reservation, reuse portable terminal 4 and carry out defined operation, by
This shows food information come the processing (S380) that make a reservation as described above.
Embodiment 4
Then, the 4th embodiment of the ordering system 1 of the present invention is illustrated.The present embodiment is situations below：Make
It is made a reservation with dining table terminal 7, and is finally uniformly calculated when leaving shop.In addition, pair identical with the various embodiments described above
Part omit the description.
In the present embodiment, it is different from embodiment 3, it is not calculated when removing to take food, but when leaving shop most
It is uniformly calculated afterwards, therefore S400 to S450 is identical with S300 to S350.
User goes to take the food cooked and completed to dish delivery window etc., is numbered with reference to the food shown on portable terminal 4
Etc. the food for taking oneself order away.Then, the ordered food is held to have meal back to oneself seat.
Moreover, in the case where customer carries out additional make a reservation, reuse portable terminal 4 and carry out defined operation, by
This shows food information to carry out processing of making a reservation as described above.
This processing is repeated, when customer leaves shop, pressed on portable terminal 4 " accounting " button or
Make portable terminal 4 in contact with or close to cash receiving terminal 5, the request for accepting end and accounting processing thus made a reservation, customer's identification
Information is sent to management server 2 (S460) via portable terminal 4 or cash receiving terminal 5.In the accounting of management server 2
When processing unit 24 receives the request for calculating processing, which is extracted from information storage part 25 of making a reservation based on customer identification information
It is ordering, have and cook complete mark and without calculating the food of mark of completion and its information of the amount of money, and calculate
Its total amount (S470).
The total amount calculated is sent to POS cashing machines etc. from management server 2, show the amount of money and make customer with
The amount of money is calculated (S480).In addition, after accounting, from POS cashing machines or portable terminal 4 to management server
2 send the information calculated and terminated, when the accounting processing unit 24 of management server 2 receives the information calculated and completed, for this
It makes a reservation information, the mark that accounting is completed is made to be changed to " complete " from " unfinished ".
In addition, the accounting about total amount etc. is handled, additionally it is possible to it is not sent to POS cashing machines from management server 2, and from
Management server 2 is sent to portable terminal 4 or cash receiving terminal 5, obtains information from there and performs accounting.
Embodiment 5
Then, to a portable terminal 4 and a 7 associated situation of dining table terminal in embodiment 3 and embodiment 4
It is illustrated, but portable terminal 4 can also be made associated with multiple dining table terminals 7.By making, the customer's is portable as a result,
Formula terminal 4 can carry out the processing identical with embodiment 3, embodiment 4 in contact with or close to multiple dining table terminals 7.
In this case, it can make a reservation from portable terminal 4, each dining table terminal 7, additionally be able to unified progress core
It calculates.
That is, by making portable terminal 4 that the customer of portable terminal 4 be identified letter in contact with or close to multiple dining table terminals 7
The reading device identification information that breath, dining table terminal 7 have is sent respectively as shop information is carried out, and carrys out shop information acquiring section 20
Store these information respectively as shown in Figure 19.
In the case where being made a reservation from portable terminal 4, it can be stored as letter of making a reservation respectively according to customer identification information
Breath, in the case where being made a reservation from dining table terminal 7, can be stored as information of making a reservation respectively according to reading device identification information,
Therefore each make a reservation can be added.
In addition, information of making a reservation is extracted, therefore can be by each 7 indifference of dining table terminal according to customer identification information when calculating
Ground calculates the total amount of ordered food.
By being set as this structure, in the case where more people are using eating house, it can separately be made a reservation and unification carries out
It calculates, improves convenience.
Embodiment 6
In above-described embodiment 3, pair simultaneously be illustrated using the situation of portable terminal 4 and dining table terminal 7, but
It can be set as that dining table terminal 7 is used only.In addition, a pair part identical with above-described embodiment 3 omits the description.Figure 20 schematically shows
Go out an example of the system structure under the case for this embodiment.
In the present embodiment, it without using portable terminal 4, therefore does not need to setting and carrys out shop information acquiring section 20.In addition, it orders
The information of food of the meal information storage part 25 to being ordered by customer stores, but can not also store customer identification information, read
Take device identification information.It represents the dining table number of the seated position of the customer in shop that is, being stored with, come shop date-time, institute
The information of the food of order, date-time of making a reservation represent whether customer carries out the mark of pantry, represents to cook the mark completed in person
Will represents to calculate the information of the mark completed etc..The information storage part 25 of making a reservation of the present embodiment is schematically shown in fig. 22
An example.
In addition, in the present embodiment, each dining table terminal 7 is identified using dining table number, therefore stored in dining table terminal 7
There is the information.
Then, an example of the processing procedure of the present embodiment is illustrated using the flow chart of Figure 21.
Customer is seated at the seat after entering eating house and being directed into seat.Moreover, in situation about making a reservation
Under, food presentation of information is made on the picture of the touch screen type of dining table terminal 7 for menu (S500), therefore by dining table terminal 7
It operates to carry out the order of food as defined in upper progress.
First, it is selected to want the food of order to make a reservation successively according to the food information shown by dining table terminal 7.
That is, the food ordered and its number are wanted in selection, such as the button by pressing " making a reservation determining ", by selected food and its
Number is sent to management server 2 from dining table terminal 7 together with dining table number.For example, it is selected " raw fish assorted cold dishes " in customer
" roast chicken " is one each, in the case of " green salad " two, and by pressing the button of " making a reservation determining ", dining table is numbered " 1 "
With each food identification information management server 2 is sent to from dining table terminal 7 together as information of making a reservation.
These information (S510) are received, and store to information storage part of making a reservation with the processing unit 22 of making a reservation of management server 2
25.An example of the information storage part 25 of making a reservation of the state is Figure 22.Moreover, as new information of making a reservation, processing unit 22 of making a reservation makes
Kitchen terminal 6 show the addition of each one of " raw fish assorted cold dishes ", " roast chicken " and " green salad " two the information made a reservation and
Dining table is numbered.
Based on making a reservation to be cooked shown by kitchen terminal 6 in kitchen.Then, after end of cooking, for example, it is logical
Cross touch kitchen terminal 6 the information made a reservation be used as cooking complete inputted.According to the input, make information storage of making a reservation
The mark that the cooking in the information of making a reservation in portion 25 is completed becomes " completing " from " unfinished ", which is shown in kitchen terminal
It is deleted or by reverse display etc. on 6.An example of the information storage part 25 of making a reservation of the state is Figure 23.
In addition, in kitchen other than above-mentioned processing, the food of completion is given pantry responsible person, pantry responsible person one
While see that the food is pre-placed in defined position by the above-mentioned display of kitchen terminal 6 on one side.In addition, at this time in order to other meals
Vegetable-growing area separates, and has as described later ordered the food to what the portable terminal 4 for the customer for having subscribed the food notified with representing
The display for number of eating is together such as being previously positioned at dish delivery window.In addition, customer is not intended to remove the food taken in person, such as
In the past like that by pantry responsible person end to dining table.
The information storage part 25 in addition, monitoring of pantry processing unit 23 is made a reservation has ordered customer and has selected oneself to carry out
The food of pantry when the mark of " cook and complete " becomes " completing " from " unfinished ", determines that the dining table for having subscribed the food is compiled
Number, and food, food that the cooking of ordered food is completed, completed is notified to compile to the dining table terminal 7 numbered with the dining table
The information (S520) of number grade.The notice is received with dining table terminal 7, thus shows that cooking completion notice draws on portable terminal 4
Face, customer go to take food by the visual identity cooking completion notice picture to defined position.In addition, when pantry processing unit
During the 23 above-mentioned notice of progress, for the food that the above-mentioned cooking in kitchen terminal 6 is completed, " notice is completed " is changed to, is represented
Cooking completion notice has been carried out to customer.
User goes to dish delivery window etc., and the order of oneself is taken away with reference to food number shown in dining table terminal 7 etc.
Food.Then, cash receiving terminal 5 is moved together with the ordered food.At this time it is also possible to it is utilized with user portable
Terminal 4 shoots the picture of dining table terminal 7 or the paper slip for being printed with food number is exported from dining table terminal 7.
When user goes to cash receiving terminal 5, calculate responsible person and its food is calculated.In this case, user can be with
By it is oral inform food number, dining table number etc. or displaying portable terminal 4 take the picture of dining table terminal 7,
It shows certain methods such as the paper slip exported from dining table terminal 7, food number, the reliability of dining table number is informed to improve.
Then, when accounting responsible person numbers food, dining table number is input to cash receiving terminal 5, from information storage of making a reservation
Portion 25 extract from cash receiving terminal 5 be sent to management server 2 food number, dining table number have cook the mark completed and
The food information of the mark of completion is not calculated, and to calculate its total amount (S530).Then, it can also will be calculated
Total amount is sent to POS cashing machines etc. from management server 2, shows the amount of money and customer is made to be calculated with the amount of money
(S540)。
By carrying out this processing, can make a reservation from dining table terminal 7.
In this way, customer is going to take the stage of food to carry out accounting processing, oneself seat is returned to when processing is calculated in end
It has meal.
Moreover, in the case where customer carries out additional make a reservation, reuse portable terminal 4 and carry out defined operation, by
This shows food information come the processing (S550) that make a reservation as described above.
Embodiment 7
In above-described embodiment 4, pair simultaneously be illustrated using the situation of portable terminal 4 and dining table terminal 7, but
It can be set as that dining table terminal 7 is used only.In addition, a pair part identical with above-described embodiment 4 omits the description.In addition, in this implementation
In example, similarly to Example 6 without using portable terminal 4, therefore do not need to setting and carry out shop information acquiring section 20.In addition, it orders
The information of food of the meal information storage part 25 to being ordered by customer stores, but can not also store customer identification information, read
Take device identification information.That is, storage represents the dining table number of the seated position of the customer in shop, carrys out shop date-time, is ordered
The information of the food of purchase, date-time of making a reservation represent whether customer carries out the mark of pantry, represents to cook the mark completed in person
And represent to calculate the information of the mark completed etc..
Then, an example of the processing procedure of the present embodiment is illustrated using the flow chart of Figure 24.In addition, in the present embodiment
In, it is different from embodiment 6, it is not to be calculated when removing to take food, and finally uniformly calculated when leaving shop, therefore
S600 to S620 is identical with S500 to S520, and and the description is omitted.
User goes to take the food cooked and completed to dish delivery window etc., food number with reference to shown by dining table terminal 7 etc.
Take the food of oneself order away.Then, the ordered food is held to have meal back to oneself seat.
Moreover, in the case where customer carries out additional make a reservation, reuse dining table terminal 7 and carry out defined operation, thus
Food information is shown as described above to carry out processing of making a reservation.
This processing is repeated, when customer leaves shop, by pressing the button of " accounting " in dining table terminal 7,
The end accepted made a reservation, the request of accounting processing and dining table are numbered from dining table terminal 7 and be sent to management server 2
(S630).When receiving the request for calculating processing by the accounting processing unit 24 of management server 2, based on dining table number from making a reservation
Information storage part 25 extracts the food information ordered by the customer, the food with the mark for cooking completion, without calculating completion
Mark food and its amount of money, and calculate total amount (S640).
Then, after the information is sent from management server 2 to cash receiving terminal 5, the accounting responsible person output of cash receiving terminal 5
Its document, the dining table which is sent to customer are calculated (S650).
Embodiment 8
In above-mentioned each embodiment, go to take the situation of food in person in customer and ask someone to arrive at food end as in the past
In the case of dining table, the price of food is identical, but in the case where customer goes to take in person, can also its price rebate be provided gold
Volume, regulation ratio.That is, processing unit 22 is made a reservation when receiving the order of food from portable terminal 4, dining table terminal 7, in customer's needle
In the case of having selected the food " going to take ", the amount of money after deducting regulation ratio/fixing amount from the amount of money of the food is made
For price storage to information storage part 25 of making a reservation.Reward is generated in the case where customer goes to take in person as a result, is conducive to transfer Gu
The enthusiasm of visitor.
Industrial availability
Time needed for the pantry of staff, burden, therefore energy can be reduced by using the ordering system 1 of the present invention
The staff of enough further reduction eating houses.In addition, there is a possibility that mistake, which occurs, takes, but logical since customer carries out pantry
It crosses and forms as the present invention, additionally it is possible to prevent mistake from taking.
Reference sign
1：Ordering system；2：Management server；3：Reading device；4：Portable terminal；5：Cash receiving terminal；6：Kitchen is whole
End；7：Dining table terminal；20：Carry out shop information acquiring section；21：Food information storage part；22：It makes a reservation processing unit；23：Pantry processing
Portion；24：Calculate processing unit；25：It makes a reservation information storage part；70：Arithmetic unit；71：Storage device；72：Display device；73：It is defeated
Enter device；74：Communication device.
Claims (5)
1. a kind of ordering system of eating house, which is characterized in that
Above-mentioned ordering system has：
It makes a reservation information storage part, by the customer identification information for identifying customer, identifies that the position of position that the customer takes one's seat identifies
Information and the information related with the food ordered by the customer store in association；
Food information storage part, the storage information related with the food that above-mentioned eating house is provided；
It makes a reservation processing unit, makes the presentation of information related with food stored in above-mentioned food information storage part in above-mentioned customer institute
The portable terminal utilized, by above-mentioned portable terminal in contact with or close to setting on the dining table that above-mentioned customer takes one's seat and utilizes
This case that reading device as condition, the information related with the food ordered by above-mentioned customer is received from above-mentioned portable terminal
With above-mentioned customer identification information and above-mentioned position identification information, and by the above-mentioned information related with ordered food with it is above-mentioned
The corresponding customer identification information of storage stores above-mentioned information storage part of making a reservation in association.
2. ordering system according to claim 1, which is characterized in that
It is stored with multiple above-mentioned position identification letters in association with above-mentioned customer identification information in above-mentioned information storage part of making a reservation
Breath.
3. ordering system according to claim 1 or 2, which is characterized in that
Above-mentioned ordering system is also equipped with calculating processing unit, and the accounting processing unit is by above-mentioned portable terminal in contact with or close to above-mentioned reading
It takes this case that device or the cash receiving terminal set in above-mentioned eating house as condition, to calculate above-mentioned information storage of making a reservation
The total amount of the food ordered by above-mentioned customer stored in portion.
4. according to the ordering system described in any one in claim 1-3, which is characterized in that
Above-mentioned processing unit of making a reservation is using above-mentioned portable terminal in contact with or close to above-mentioned reading device this case as condition, reception
The make a reservation additional information related with the food ordered by above-mentioned customer.
5. a kind of booking method for meal of food, which is characterized in that
It is to have the booking method for meal of food that the ordering system of server performs,
Above-mentioned server has：
It makes a reservation information storage part, by the customer identification information for the customer for identifying eating house, identifies the position that the customer takes one's seat
Position identification information and the information related with the food ordered by the customer store in association；And
Food information storage part, the storage information related with the food that above-mentioned eating house is provided,
Above-mentioned server performs：
The presentation of information related with food stored in above-mentioned food information storage part is made to be utilized in above-mentioned customer portable
Terminal, by above-mentioned portable terminal in contact with or close to the reading device set on the dining table that above-mentioned customer takes one's seat and utilizes this
Situation receives the information related with the food ordered by above-mentioned customer from above-mentioned portable terminal and above-mentioned customer knows as condition
The step of other information and above-mentioned position identification information；And
The above-mentioned information related with ordered food customer identification information corresponding with above-mentioned storage is stored in association
To it is above-mentioned make a reservation information storage part the step of.
Applications Claiming Priority (3)
| Application Number | Priority Date | Filing Date | Title |
|---|---|---|---|
| JP2011-250313 | 2011-11-16 | ||
| JP2011250313A JP2013105409A (en) | 2011-11-16 | 2011-11-16 | Order system |
| CN201280056655.XA CN103946905A (en) | 2011-11-16 | 2012-11-15 | Ordering system |
Related Parent Applications (1)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201280056655.XA Division CN103946905A (en) | 2011-11-16 | 2012-11-15 | Ordering system |
Publications (1)
| Publication Number | Publication Date |
|---|---|
| CN108230187A true CN108230187A (en) | 2018-06-29 |
Family
ID=48429654
Family Applications (4)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201280056655.XA Pending CN103946905A (en) | 2011-11-16 | 2012-11-15 | Ordering system |
| CN201810898299.5A Pending CN109165760A (en) | 2011-11-16 | 2012-11-15 | ordering system |
| CN201810244634.XA Pending CN108564729A (en) | 2011-11-16 | 2012-11-15 | ordering system |
| CN201810244641.XA Pending CN108230187A (en) | 2011-11-16 | 2012-11-15 | ordering system |
Family Applications Before (3)
| Application Number | Title | Priority Date | Filing Date |
|---|---|---|---|
| CN201280056655.XA Pending CN103946905A (en) | 2011-11-16 | 2012-11-15 | Ordering system |
| CN201810898299.5A Pending CN109165760A (en) | 2011-11-16 | 2012-11-15 | ordering system |
| CN201810244634.XA Pending CN108564729A (en) | 2011-11-16 | 2012-11-15 | ordering system |
Country Status (3)
| Country | Link |
|---|---|
| JP (1) | JP2013105409A (en) |
| CN (4) | CN103946905A (en) |
| WO (1) | WO2013073600A1 (en) |
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| WO2014174712A1 (en) * | 2013-04-22 | 2014-10-30 | 株式会社クロスドリーム | Shop device, control method for shop device, program for shop device, and storage medium |
| CN103455846A (en) * | 2013-08-23 | 2013-12-18 | 徐东 | Order input system and method and canteen data interactive system and method |
| JP5852082B2 (en) * | 2013-11-05 | 2016-02-03 | Ｍｅｅｔ株式会社 | Order management system, order management method and program |
| JP6510764B2 (en) * | 2014-04-24 | 2019-05-08 | シャープ株式会社 | Server, control method, program, and management system |
| CN105556562A (en) * | 2014-08-28 | 2016-05-04 | 365科技控股有限公司 | Method and system for processing food orders |
| CN105608499A (en) * | 2015-12-18 | 2016-05-25 | 深圳市海矽电子技术有限公司 | Online meal-ordering system |
| JP2017220173A (en) * | 2016-06-10 | 2017-12-14 | 株式会社キーコネクションズ | Store device, information processing method, and program |
| JP7018261B2 (en) * | 2017-03-17 | 2022-02-10 | セイコーソリューションズ株式会社 | Information processing equipment, information processing systems, and programs |
| JP6928511B2 (en) * | 2017-08-29 | 2021-09-01 | 株式会社第一興商 | Mobile terminal, goods order provision system |
| CN107862629A (en) * | 2017-12-01 | 2018-03-30 | 广州蓝豹智能科技有限公司 | A kind of course monitoring method, device, smart machine and storage medium |
| JP2020087182A (en) * | 2018-11-29 | 2020-06-04 | 本田技研工業株式会社 | Information provision device, vehicle control system, information provision method, and program |
| JP6683797B1 (en) * | 2018-11-30 | 2020-04-22 | Ｑｕｅｅｎｓ ｊａｐａｎ株式会社 | Restaurant operation management system and its program |
| CN109903188A (en) * | 2019-02-11 | 2019-06-18 | 秒针信息技术有限公司 | Reminding method and device, the storage medium and electronic device of upper meal |
| JP7302261B2 (en) * | 2019-04-25 | 2023-07-04 | 大日本印刷株式会社 | Guidance system, guidance method and program |
| JP6990676B2 (en) | 2019-07-10 | 2022-01-12 | 株式会社ユーボ | Food order delivery system |
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Also Published As
| Publication number | Publication date |
|---|---|
| CN103946905A (en) | 2014-07-23 |
| CN108564729A (en) | 2018-09-21 |
| WO2013073600A1 (en) | 2013-05-23 |
| CN109165760A (en) | 2019-01-08 |
| JP2013105409A (en) | 2013-05-30 |
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