CN104254865A - 凭经验的专家确定和问题路由系统和方法 - Google Patents

凭经验的专家确定和问题路由系统和方法 Download PDF

Info

Publication number
CN104254865A
CN104254865A CN201380021697.4A CN201380021697A CN104254865A CN 104254865 A CN104254865 A CN 104254865A CN 201380021697 A CN201380021697 A CN 201380021697A CN 104254865 A CN104254865 A CN 104254865A
Authority
CN
China
Prior art keywords
user
map
expert
module
place
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Pending
Application number
CN201380021697.4A
Other languages
English (en)
Chinese (zh)
Inventor
L·拉基茨基
S·A·霍夫
N·A·高蒂尔
Current Assignee (The listed assignees may be inaccurate. Google has not performed a legal analysis and makes no representation or warranty as to the accuracy of the list.)
Localmind Corp
Original Assignee
Localmind Corp
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Localmind Corp filed Critical Localmind Corp
Priority to CN201711377018.3A priority Critical patent/CN107948928B/zh
Publication of CN104254865A publication Critical patent/CN104254865A/zh
Pending legal-status Critical Current

Links

Classifications

    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/40—Business processes related to the transportation industry
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B19/00—Teaching not covered by other main groups of this subclass
    • G09B19/0061—Geography
    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G—PHYSICS
    • G09—EDUCATION; CRYPTOGRAPHY; DISPLAY; ADVERTISING; SEALS
    • G09B—EDUCATIONAL OR DEMONSTRATION APPLIANCES; APPLIANCES FOR TEACHING, OR COMMUNICATING WITH, THE BLIND, DEAF OR MUTE; MODELS; PLANETARIA; GLOBES; MAPS; DIAGRAMS
    • G09B7/00—Electrically-operated teaching apparatus or devices working with questions and answers
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04L—TRANSMISSION OF DIGITAL INFORMATION, e.g. TELEGRAPHIC COMMUNICATION
    • H04L67/00—Network arrangements or protocols for supporting network services or applications
    • H04L67/01—Protocols
    • H04L67/10—Protocols in which an application is distributed across nodes in the network
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/021—Services related to particular areas, e.g. point of interest [POI] services, venue services or geofences
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/024—Guidance services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/025—Services making use of location information using location based information parameters
    • H04W4/027—Services making use of location information using location based information parameters using movement velocity, acceleration information
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/02—Services making use of location information
    • H04W4/029—Location-based management or tracking services
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H—ELECTRICITY
    • H04—ELECTRIC COMMUNICATION TECHNIQUE
    • H04W—WIRELESS COMMUNICATION NETWORKS
    • H04W4/00—Services specially adapted for wireless communication networks; Facilities therefor
    • H04W4/20—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel
    • H04W4/21—Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel for social networking applications

Landscapes

  • Engineering & Computer Science (AREA)
  • Computer Networks & Wireless Communication (AREA)
  • Signal Processing (AREA)
  • Business, Economics & Management (AREA)
  • Theoretical Computer Science (AREA)
  • Physics & Mathematics (AREA)
  • General Physics & Mathematics (AREA)
  • Educational Administration (AREA)
  • Educational Technology (AREA)
  • Entrepreneurship & Innovation (AREA)
  • Tourism & Hospitality (AREA)
  • Economics (AREA)
  • Health & Medical Sciences (AREA)
  • General Health & Medical Sciences (AREA)
  • Human Resources & Organizations (AREA)
  • Marketing (AREA)
  • Primary Health Care (AREA)
  • Strategic Management (AREA)
  • General Business, Economics & Management (AREA)
  • Information Retrieval, Db Structures And Fs Structures Therefor (AREA)
  • Instructional Devices (AREA)
  • Management, Administration, Business Operations System, And Electronic Commerce (AREA)
  • Navigation (AREA)
  • User Interface Of Digital Computer (AREA)
CN201380021697.4A 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法 Pending CN104254865A (zh)

Priority Applications (1)

Application Number Priority Date Filing Date Title
CN201711377018.3A CN107948928B (zh) 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US201261605126P 2012-02-29 2012-02-29
US61/605,126 2012-02-29
PCT/US2013/028440 WO2013130894A1 (en) 2012-02-29 2013-02-28 Empirical expert determination and question routing system and method

Related Child Applications (1)

Application Number Title Priority Date Filing Date
CN201711377018.3A Division CN107948928B (zh) 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法

Publications (1)

Publication Number Publication Date
CN104254865A true CN104254865A (zh) 2014-12-31

Family

ID=49083314

Family Applications (2)

Application Number Title Priority Date Filing Date
CN201380021697.4A Pending CN104254865A (zh) 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法
CN201711377018.3A Active CN107948928B (zh) 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法

Family Applications After (1)

Application Number Title Priority Date Filing Date
CN201711377018.3A Active CN107948928B (zh) 2012-02-29 2013-02-28 凭经验的专家确定和问题路由系统和方法

Country Status (14)

Country Link
US (2) US10311747B2 (https=)
EP (2) EP2820616B1 (https=)
JP (3) JP6163501B2 (https=)
KR (1) KR102047150B1 (https=)
CN (2) CN104254865A (https=)
AU (1) AU2013225842A1 (https=)
CA (1) CA2866123A1 (https=)
ES (2) ES2881768T3 (https=)
IL (3) IL234340A (https=)
MX (1) MX355293B (https=)
PT (1) PT2820616T (https=)
SG (2) SG10201708442PA (https=)
TR (1) TR201909349T4 (https=)
WO (1) WO2013130894A1 (https=)

Cited By (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN104636456A (zh) * 2015-02-03 2015-05-20 大连理工大学 一种基于词向量的问题路由方法
CN112818186A (zh) * 2021-01-22 2021-05-18 平安消费金融有限公司 信息跟踪方法、装置、电子设备及存储介质
US11462125B2 (en) 2012-02-29 2022-10-04 Airbnb, Inc. Empirical expert determination and question routing system and method

Families Citing this family (27)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US9792330B1 (en) 2013-04-30 2017-10-17 Google Inc. Identifying local experts for local search
US10915973B2 (en) * 2014-03-05 2021-02-09 Transform Sr Brands Llc System and method providing expert audience targeting
US20150286709A1 (en) * 2014-04-02 2015-10-08 Samsung Electronics Co., Ltd. Method and system for retrieving information from knowledge-based assistive network to assist users intent
US9646076B2 (en) * 2014-05-13 2017-05-09 International Business Machines Corporation System and method for estimating group expertise
EP3149978B1 (en) * 2014-06-02 2021-11-24 Geospock Limited System for providing location-based social networking services to users of mobile devices
US9734239B2 (en) 2014-06-30 2017-08-15 International Business Machines Corporation Prompting subject matter experts for additional detail based on historical answer ratings
US20160073228A1 (en) * 2014-09-04 2016-03-10 Mastercard International Incorporated System and method for generating expected geolocations of mobile computing devices
KR20160046038A (ko) * 2014-10-17 2016-04-28 삼성전자주식회사 위치 기반 소셜 검색 서비스를 제공하는 방법 및 장치
IL238562B (en) * 2015-04-30 2019-05-30 Verint Systems Ltd A system and method for spatial grouping by lattices in several resolutions
CN106255054A (zh) * 2015-06-10 2016-12-21 阿里巴巴集团控股有限公司 确定移动终端定位间隔的方法、移动终端及服务器
US20170111458A1 (en) * 2015-10-14 2017-04-20 Facebook, Inc. Systems and methods for providing destination suggestions
US11113651B2 (en) * 2016-01-07 2021-09-07 Playcore Wisconsin, Inc. Method and system for assessing play value of a playground
US10395234B1 (en) * 2016-03-15 2019-08-27 Cray Pay Inc. Mobile device enablement of universal prepaid cards
US10642848B2 (en) 2016-04-08 2020-05-05 Pearson Education, Inc. Personalized automatic content aggregation generation
US10043133B2 (en) 2016-04-08 2018-08-07 Pearson Education, Inc. Systems and methods of event-based content provisioning
US10789316B2 (en) 2016-04-08 2020-09-29 Pearson Education, Inc. Personalized automatic content aggregation generation
EP3322149B1 (en) * 2016-11-10 2023-09-13 Tata Consultancy Services Limited Customized map generation with real time messages and locations from concurrent users
JP6767952B2 (ja) * 2017-09-08 2020-10-14 ヤフー株式会社 推定装置、推定方法および推定プログラム
CA3116131A1 (en) * 2018-10-15 2020-04-23 Liveperson, Inc. Dynamic endpoint communication channels
US11126676B2 (en) * 2018-12-10 2021-09-21 Sap Se Influence rank generation system for enterprise community using social graph
JP7067517B2 (ja) 2019-03-27 2022-05-16 株式会社Soken アンテナ装置
US10887380B2 (en) * 2019-04-01 2021-01-05 Google Llc Multi-cluster ingress
US11782962B2 (en) 2019-08-12 2023-10-10 Nec Corporation Temporal context-aware representation learning for question routing
US20210365445A1 (en) * 2020-05-25 2021-11-25 Fortior Solutions, Llc Technologies for collecting, managing, and providing contact tracing information for infectious disease response and mitigation
EP3952364A1 (en) * 2020-08-06 2022-02-09 Panasonic Intellectual Property Corporation of America Transceiver device, network entity and base station
US12389367B2 (en) 2021-04-15 2025-08-12 Ionia, Inc. Mobile application redirect by way of triggered push notifications
US11605139B1 (en) 2022-06-23 2023-03-14 World Answer Zone Llc Method of collating, abstracting, and delivering worldwide viewpoints

Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US20030140037A1 (en) * 2002-01-23 2003-07-24 Kenneth Deh-Lee Dynamic knowledge expert retrieval system
CN1475092A (zh) * 2001-04-20 2004-02-11 �ʼҷ����ֵ������޹�˾ 分布式定位服务系统
US20090284551A1 (en) * 2008-05-13 2009-11-19 Craig Stanton Method of displaying picture having location data and apparatus thereof
US20100070554A1 (en) * 2008-09-16 2010-03-18 Microsoft Corporation Balanced Routing of Questions to Experts
US20100211308A1 (en) * 2009-02-19 2010-08-19 Microsoft Corporation Identifying interesting locations

Family Cites Families (29)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US6223165B1 (en) 1999-03-22 2001-04-24 Keen.Com, Incorporated Method and apparatus to connect consumer to expert
JP2002312375A (ja) 2001-04-18 2002-10-25 Lealcom Kk 知識転換・共有促進方法およびシステム
JP4096570B2 (ja) 2002-01-31 2008-06-04 株式会社デンソー 情報システム、端末、情報取得方法、プログラム
JP2004334657A (ja) 2003-05-09 2004-11-25 Sharp Corp 情報提供装置、情報提供方法、その方法を実現するためのプログラムおよび記録媒体
KR20030045765A (ko) * 2003-05-22 2003-06-11 김세진 문답형 지식검색 기반의 서비스 거래 시스템 및 방법
CN1950674A (zh) * 2004-04-30 2007-04-18 日本先锋公司 地点搜索装置、导航装置、地点搜索方法、地点搜索程序和记录地点搜索程序的信息记录媒体
GB2422669A (en) * 2005-01-31 2006-08-02 Hewlett Packard Development Co Article and a mobile networkable device for reading navigational data from an article
US7826965B2 (en) * 2005-06-16 2010-11-02 Yahoo! Inc. Systems and methods for determining a relevance rank for a point of interest
US20070067098A1 (en) * 2005-09-19 2007-03-22 Zelentsov Oleg U Method and system for identification of geographic location
US7856360B2 (en) * 2006-01-30 2010-12-21 Hoozware, Inc. System for providing a service to venues where people aggregate
JP4776022B2 (ja) 2006-08-25 2011-09-21 株式会社科学情報システムズ 情報提供システム、情報提供方法、及びサービスサーバ
US7934224B2 (en) * 2007-06-29 2011-04-26 France Telecom Method, interface and apparatus for discovering a location of a device
US7720844B2 (en) * 2007-07-03 2010-05-18 Vulcan, Inc. Method and system for continuous, dynamic, adaptive searching based on a continuously evolving personal region of interest
JP4874942B2 (ja) 2007-11-29 2012-02-15 ヤフー株式会社 情報提供装置、情報提供システム、プログラム及び情報提供方法
US8275394B2 (en) * 2008-03-20 2012-09-25 Nokia Corporation Nokia places floating profile
US9646025B2 (en) 2008-05-27 2017-05-09 Qualcomm Incorporated Method and apparatus for aggregating and presenting data associated with geographic locations
US20100041378A1 (en) * 2008-08-14 2010-02-18 Ralph Aceves System and method for automatically generating a user profile from location information
US20100153008A1 (en) * 2008-12-11 2010-06-17 Schwartz Mark H Method and system to enhance site promotion using location information and incentive distribution
JP5133286B2 (ja) 2009-03-13 2013-01-30 株式会社ゼンリンデータコム 情報提供装置及びプログラム
US20100241723A1 (en) * 2009-03-17 2010-09-23 Hugh Dornbush Computer-Implemented Delivery of Real-Time Participatory Experience of Localized Events
US9052204B2 (en) * 2009-10-14 2015-06-09 Nec Corporation Behavior pattern extraction system, apparatus, method and recording medium storing program
JP5333783B2 (ja) * 2010-03-16 2013-11-06 株式会社エクォス・リサーチ 訪問履歴登録システム
US20120011167A1 (en) * 2010-07-09 2012-01-12 Nokia Corporation Method and apparatus for aggregating and linking place data
US20120095978A1 (en) * 2010-10-14 2012-04-19 Iac Search & Media, Inc. Related item usage for matching questions to experts
US9292667B1 (en) * 2010-11-10 2016-03-22 Amazon Technologies, Inc. Location based community
US20130060637A1 (en) * 2011-03-04 2013-03-07 Tristan Walker System and method for managing and redeeming offers with a location-based service
US8521180B2 (en) * 2011-08-12 2013-08-27 Disney Enterprises, Inc. Location-based automated check-in to a social network recognized location using a token
US8725168B2 (en) * 2011-10-17 2014-05-13 Facebook, Inc. Content surfacing based on geo-social factors
WO2013130894A1 (en) 2012-02-29 2013-09-06 Localmind, Corp. Empirical expert determination and question routing system and method

Patent Citations (5)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
CN1475092A (zh) * 2001-04-20 2004-02-11 �ʼҷ����ֵ������޹�˾ 分布式定位服务系统
US20030140037A1 (en) * 2002-01-23 2003-07-24 Kenneth Deh-Lee Dynamic knowledge expert retrieval system
US20090284551A1 (en) * 2008-05-13 2009-11-19 Craig Stanton Method of displaying picture having location data and apparatus thereof
US20100070554A1 (en) * 2008-09-16 2010-03-18 Microsoft Corporation Balanced Routing of Questions to Experts
US20100211308A1 (en) * 2009-02-19 2010-08-19 Microsoft Corporation Identifying interesting locations

Cited By (4)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
US11462125B2 (en) 2012-02-29 2022-10-04 Airbnb, Inc. Empirical expert determination and question routing system and method
CN104636456A (zh) * 2015-02-03 2015-05-20 大连理工大学 一种基于词向量的问题路由方法
CN104636456B (zh) * 2015-02-03 2018-01-23 大连理工大学 一种基于词向量的问题路由方法
CN112818186A (zh) * 2021-01-22 2021-05-18 平安消费金融有限公司 信息跟踪方法、装置、电子设备及存储介质

Also Published As

Publication number Publication date
IL263654A (en) 2019-01-31
ES2730376T3 (es) 2019-11-11
IL234340A (en) 2017-10-31
AU2013225842A1 (en) 2014-09-18
IL254408A0 (en) 2017-11-30
SG10201708442PA (en) 2017-11-29
JP2015512104A (ja) 2015-04-23
EP2820616B1 (en) 2019-04-10
SG11201405299YA (en) 2014-09-26
ES2881768T3 (es) 2021-11-30
EP2820616A4 (en) 2015-10-14
CA2866123A1 (en) 2013-09-06
WO2013130894A1 (en) 2013-09-06
EP3512221B1 (en) 2021-04-07
US20150017616A1 (en) 2015-01-15
TR201909349T4 (tr) 2019-07-22
MX355293B (es) 2018-04-13
EP2820616A1 (en) 2015-01-07
JP6163501B2 (ja) 2017-07-12
MX2014010371A (es) 2015-07-06
PT2820616T (pt) 2019-06-12
JP2019061698A (ja) 2019-04-18
JP6666412B2 (ja) 2020-03-13
IL263654B (en) 2019-12-31
KR20140136480A (ko) 2014-11-28
US10311747B2 (en) 2019-06-04
IL254408B (en) 2018-12-31
JP6442000B2 (ja) 2018-12-19
US11462125B2 (en) 2022-10-04
EP3512221A1 (en) 2019-07-17
JP2017199402A (ja) 2017-11-02
CN107948928A (zh) 2018-04-20
US20180137772A1 (en) 2018-05-17
CN107948928B (zh) 2020-04-07
KR102047150B1 (ko) 2019-11-20

Similar Documents

Publication Publication Date Title
US11462125B2 (en) Empirical expert determination and question routing system and method
US20130297694A1 (en) Systems and methods for interactive presentation and analysis of social media content collection over social networks
Kostakos et al. Brief encounters: Sensing, modeling and visualizing urban mobility and copresence networks
US20140128104A1 (en) Method and Apparatus for Probabilistic User Location
US20160110381A1 (en) Methods and systems for social media-based profiling of entity location by associating entities and venues with geo-tagged short electronic messages
US20160224901A1 (en) Multiple device correlation
US20130297581A1 (en) Systems and methods for customized filtering and analysis of social media content collected over social networks
US11109258B2 (en) Crowd sourced privacy preserving access point mapping
CN102695121A (zh) 向社交网络中的用户推送好友信息的方法和系统
CN107533729B (zh) 基于两个或更多可操作耦合计算机的相对距离分析构建接近社交网络数据库
WO2021259007A1 (zh) 基于行为轨迹的数据推送方法、系统和计算机设备
JP5799808B2 (ja) 情報管理装置、そのデータ処理方法、およびコンピュータプログラム
CN109768869B (zh) 一种业务预测方法、系统和计算机存储介质
CN103745105A (zh) 一种社交网络中用户属性的预测方法及系统
CN107688955A (zh) 一种基于自适应dbscan密度聚类的城市商业圈群簇划分方法
Issa et al. Understanding the spatio-temporal characteristics of Twitter data with geotagged and non-geotagged content: two case studies with the topic of flu and Ted (movie)
Ahmad et al. A Google Map based social network (GMBSN) for exploring information about a specific territory
JP6262123B2 (ja) 情報処理装置、プログラム、及び情報処理方法
JP2013004008A (ja) サーバ装置、通信システム、通信方法およびプログラム
Chen et al. Reality mining: digging the impact of friendship and location on crowd behavior
Duarte Dantas Lisbôa Mota Extracting and modeling commuting networks from social media communication

Legal Events

Date Code Title Description
C06 Publication
PB01 Publication
C10 Entry into substantive examination
SE01 Entry into force of request for substantive examination
RJ01 Rejection of invention patent application after publication

Application publication date: 20141231

RJ01 Rejection of invention patent application after publication