WO2023282113A1 - Système de traitement d'informations, procédé de traitement d'informations et programme - Google Patents

Système de traitement d'informations, procédé de traitement d'informations et programme Download PDF

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Publication number
WO2023282113A1
WO2023282113A1 PCT/JP2022/025605 JP2022025605W WO2023282113A1 WO 2023282113 A1 WO2023282113 A1 WO 2023282113A1 JP 2022025605 W JP2022025605 W JP 2022025605W WO 2023282113 A1 WO2023282113 A1 WO 2023282113A1
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WIPO (PCT)
Prior art keywords
work
information
user
target
processing system
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PCT/JP2022/025605
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English (en)
Japanese (ja)
Inventor
真也 栗山
英昭 藤懸
朋彦 野寄
博人 柄澤
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ＫＥＹｅｓ株式会社
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Publication of WO2023282113A1 publication Critical patent/WO2023282113A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling

Definitions

  • the present invention relates to an information processing system, an information processing method, and a program.
  • Patent Document 1 describes an electronic padlock that can be locked and unlocked by short-range wireless communication, biometrics, or the like.
  • the present invention enables work management of user or work target information based on user information of a user who has executed a locking/unlocking operation for a portable electronic lock or work target information related to a work target targeted by the user.
  • One object is to provide an information processing system, etc.
  • an information processing system for managing the work status of a predetermined work by a user carrying a user terminal and a portable electronic lock, wherein the portable electronic lock performs an unlocking operation or a locking operation through the user terminal. is executed, the work is started in association with at least one of user information of the user who executed the operation or work target information related to the work target targeted by the user. and a work situation management unit that stores work situation information including a work status generated based on at least one of work start information indicating that the work has ended or work end information that indicates that the work has ended An information processing system and the like are obtained.
  • the portable electronic lock by using the portable electronic lock, it is possible to manage the work status of the user who has executed the locking/unlocking operation of the portable electronic lock or the work target of the work performed by the user.
  • FIG. 1 is a configuration image diagram of a system according to an embodiment of the present invention
  • FIG. 2 is a functional block diagram of the server of FIG. 1
  • FIG. It is a figure which shows an example of the user information stored in a server. It is a figure which shows an example of the work target information stored in a server. It is a figure which shows an example of the work status information stored in a server.
  • 2 is a functional block diagram of the user terminal of FIG. 1;
  • FIG. 4 is a diagram showing a display example of a site map on a user terminal;
  • FIG. 4 is a diagram showing a display example of a site map on a user terminal;
  • the present invention has the following configurations.
  • An information processing system characterized by: [Item 2] the work target information includes a machine ID;
  • the information processing system according to item 1 characterized by: [Item 3] transmitting the work status information to a system that controls the operation of the machine corresponding to the machine ID, and restricting the operation of the corresponding machine according to the work status information;
  • the information processing system according to item 2 characterized by: [Item 1] An information processing system for
  • the information processing system according to item 1, characterized by: [Item 7] When storing the work status information by linking at least the work target information, The work target information is specified based on information acquired by a short-range communication function of the user terminal, The information processing system according to any one of items 1 to 6, characterized by: [Item 8] When storing the work status information by linking at least the work target information, The work target information is specified based on information acquired by a shooting function of the user terminal, The information processing system according to any one of items 1 to 6, characterized by: [Item 9] When storing the work status information by linking at least the work target information, The work target information is specified based on information acquired by input information to the user terminal, The information processing system according to any one of items 1 to 6, characterized by: [Item 10] When storing the work status information by linking at least the work target information, The work target information is specified based on position information acquired by the user terminal, The information processing system according to any one of items 1 to 6, characterized by: [Item 11] reading work-related
  • system an information processing system (hereinafter simply referred to as "system") according to an embodiment of the present invention will be described with reference to the drawings.
  • system an information processing system
  • the same or similar elements are denoted by the same or similar reference numerals and names, and duplicate descriptions of the same or similar elements may be omitted in the description of each embodiment.
  • the features shown in each embodiment can be applied to other embodiments as long as they are not mutually contradictory.
  • FIG. 1 is a block configuration diagram showing an information processing system that manages a user's work status using a portable electronic lock, according to an embodiment of the present invention.
  • the system 1 includes a server 100, user terminals 200A and 200B (hereinafter collectively referred to as "user terminals 200"), portable electronic locks 300A and 300B (hereinafter collectively referred to as “portable electronic locks”). 300”).
  • the server 100 and user terminals 200A and 200B are each connected via a network NW.
  • the network NW is composed of the Internet, an intranet, and the like.
  • the portable electronic locks 300A and 300B may be equipped with a wireless LAN (Local Area Network), WAN (Wide Area Network), or the like so that they can directly communicate with the server 100 via the network NW.
  • LAN Local Area Network
  • WAN Wide Area Network
  • the server 100 may be, for example, a general-purpose computer such as a workstation or personal computer, or may be logically realized by cloud computing.
  • a server terminal is exemplified for convenience of explanation, but the present invention is not limited to this, and a plurality of server terminals may be used.
  • the user terminal 200 can be, for example, an information processing device such as a personal computer, tablet terminal, smart phone, or mobile phone.
  • the portable electronic lock 300 can be, for example, an electronic padlock, but is not limited to this, and may be a portable electronic lock, such as a wire type or chain type.
  • the locking/unlocking operation of the portable electronic lock 300 may be performed by the user terminal 200, for example. More specifically, for example, when an unlock request operation is performed in an application executed on the user terminal 200, the short-range wireless communication interface (Bluetooth (registered trademark), BLE, infrared rays, etc.) of the user terminal 200 An unlock request may be transmitted to the portable electronic lock 300 . If the application has only the unlocking request operation function, the portable electronic lock 300 manually and non-electrically executes the locking operation using a physical locking structure similar to a conventional lock (for example, a padlock type). For example, when the shackle is inserted into the main body, the lock is applied, etc.).
  • a conventional lock for example, a padlock type
  • the locking operation may be recognized by generating a locking detection signal by providing a sensor for the physical locking structure as necessary and transmitting it to the user terminal 200 or the server 100 .
  • a lock request operation function may be provided.
  • a lock request may be sent to the lock 300 .
  • the locking/unlocking operation of the portable electronic lock 300 may be executed, for example, by a combination of an unlock button and/or a lock button provided on the portable electronic lock 300 and biometric authentication.
  • the portable electronic lock 300 by providing the portable electronic lock 300 with a wireless LAN, WAN, or the like so that it can be connected to the network NW, the user information of the user who executed the locking/unlocking operation is identified by biometric authentication, and the identified user information and the operation are identified. It may be possible to transmit the result to the server 100 .
  • FIG. 2 is an example of a diagram schematically showing an example of use in this system.
  • the application on the user terminal 200 selects the "start work" icon to execute an unlocking request operation, and the portable electronic lock 300 (Fig. 2, an electronic padlock is exemplified) and work start information is sent to the server 100, and the user locks and fixes the unlocked portable electronic lock 300 at a predetermined position.
  • an unlock request operation is executed by selecting a "work finished" icon on the application on the user terminal 200, and an unlock request is transmitted to the portable electronic lock 300.
  • work end information is transmitted to the server 100, and the user locks the unlocked portable electronic lock 300 and carries it again.
  • the user terminal 200 transmits the work start information or the work end information to the server 100, for example, the By transmitting to the server 100, the work status of each user (whether the work has been started or finished, etc.) is stored in the server 100 and can be managed. At this time, by storing date information and time information together, it becomes possible to manage the work situation in more detail.
  • work target information for example, work target identification information such as work target name and work target ID
  • work target ID for example, work target identification information such as work target name and work target ID
  • Examples of methods for grasping the work target information include, for example, accepting the result of a selection operation on a list showing some or all of the work targets displayed on the user terminal 200, receiving a two-dimensional code based on the photographing function of the user terminal 200, and the like.
  • the identification result identified by reading the image of , or the identification result identified by reading the tag such as RFID or NFC based on the short-range wireless communication interface is received, and for example, the correspondence information between the identification result and the work target information is received.
  • the work target information may be determined on the user terminal 200 by referring to it, or the identification result or the like may be transmitted to the server 100 and the server 100 may similarly determine it.
  • the user terminal 200 or the portable electronic lock 300 acquires position information (position information expressed in a latitude/longitude coordinate system or an arbitrary orthogonal coordinate system) grasped based on GNSS or a beacon, and the position information and the work target are obtained.
  • the work target information may be determined in the user terminal 200 or the server 100 by referring to the correspondence information of the .
  • the work start information or work end information may be associated with at least one of the user information and the work target information, but the work status information may be managed in association with both information.
  • the server 100 has the following hardware configuration.
  • the following configuration is an example, and may have a configuration other than this.
  • FIG. 3 is a functional block configuration diagram of the server 100 of FIG.
  • the server 100 includes a communication section 110 , a storage section 120 and a control section 130 .
  • the server 100 may be, for example, a general-purpose computer such as a workstation or personal computer, or may be logically implemented by cloud computing technology or the like.
  • the communication unit 110 is a communication interface for communicating with the user terminal 200 and the portable electronic lock 300 via the network NW. Communication is performed according to a communication protocol such as TCP/IP (Transmission Control Protocol/Internet Protocol).
  • TCP/IP Transmission Control Protocol/Internet Protocol
  • the communication unit 110 may include a wireless communication interface exemplified by Bluetooth (registered trademark), BLE (Bluetooth Low Energy), Wi-Fi, and the like.
  • the storage unit 120 stores programs, input data, and the like for executing various control processes and functions in the control unit 130, and is composed of RAM (Random Access Memory), ROM (Read Only Memory), and the like. be. Further, the storage unit 120 stores, for example, a user information storage unit 121 that stores various information related to a user, a work target information storage unit 122 that stores various information related to a work target, and each work situation. It has a work status information storage unit 123 that stores work status information to be managed. A database storing various data including the user information, work target information, and work status information may be constructed outside the storage unit 120 or outside the server 100 .
  • the control unit 130 controls the overall operation of the server 100 by executing the programs stored in the storage unit 120, and is composed of a CPU (Central Processing Unit), a GPU (Graphics Processing Unit), and the like. be.
  • Functions of the control unit 130 include an information reception unit 131 that receives a predetermined request or information from the user terminal 200 or the portable electronic lock 300, a work situation management unit 132 that manages the work situation based on the work situation information, and a user terminal. has a screen information generation unit 133 that generates screen information to be displayed via the user interface. Part or all of the screen information generated by the screen information generation unit 133 may be generated by the screen information generation unit 243, which will be described later, based on the operation of the application stored in each user terminal 200. .
  • the information reception unit 131 receives predetermined information such as the work start information, the work end information, the user information, the work target information, and the identification result information from the user terminal 200 or the portable electronic lock 300 via the communication unit 110. receive.
  • the work status management section 132 stores and manages work status information in association with at least either user information or work target information.
  • the user information storage unit 121 is, for example, the user information 1000 shown in FIG. 4, and stores various data related to the user.
  • FIG. 4 shows an example of one user (the user identified by the user ID "10001") for convenience of explanation, but information of a plurality of users can be stored.
  • the user's basic information user's name, arbitrary user name, user's department name, user's title, email address, telephone number, etc.
  • user's work-related information work status, Past work target information, past work time information, past total work time information, past total work number information, etc.
  • the above information is an example, and other information may be stored, or part of the information may be deleted.
  • the work target information storage unit 122 is, for example, the work target information 2000 shown in FIG. 5, and stores various data related to work targets.
  • FIG. 5 shows an example of one work target (work target identified by work target ID “20001”) for convenience of explanation, but information on a plurality of work targets can be stored.
  • As various information related to the work target for example, basic information of the work target (work target name (for example, target device name, work type name, etc.), work target position (installation position, current position, etc. can be grasped) , manager information, contact information, telephone number, etc.), work-related information (work status, work-related document information (work manual information, work item information, etc.), information necessary for work, etc.).
  • work target name for example, target device name, work type name, etc.
  • work target position installation position, current position, etc. can be grasped
  • manager information contact information, telephone number, etc.
  • work-related information work status, work-related document information (work manual information, work item information, etc.), information necessary
  • the work status information storage unit 123 stores work status information that is data-managed for each work, for example, as shown in FIG.
  • the table shown in FIG. 6 stores, for example, work target ID, work user ID, work status, work date, work start time, work end time, etc. for each work ID generated based on work start information.
  • work ID “30101” hereinafter referred to as “work example A”
  • user ID “10001” is “March 4, 2025” for work target ID “20012”.
  • work status is "work completed”.
  • work IDs "30102” and "30103" hereinafter referred to as "work example B”
  • user ID "10003" is "on May 19, 2025" for work target ID "20001".
  • the screen information generation unit 133 generates screen information displayed via the user interface of the user terminal 200 . For example, using the image and text data stored in the storage unit 120 as materials, information for configuring a user interface screen generated by arranging various images and text based on a predetermined layout rule is generated. For example, the screen information generation unit 133 transmits text data to the user terminal 200, transmits a link to image data to the user terminal 200, and causes the user terminal 200 to transmit the text data based on a predetermined layout rule.
  • a user interface screen can be displayed on the user terminal 200 by transmitting image data in response to a request from the user terminal 200 . Processing related to the screen information generation unit 133 can also be executed by a GPU (Graphics Processing Unit).
  • FIG. 7 is a functional block configuration diagram showing the user terminal 200 of FIG.
  • the user terminal 200 has a communication section 210 , a display operation section 220 , a storage section 230 and a control section 240 .
  • the communication unit 210 is a communication interface for communicating with the server 100 via the network NW, and communication is performed according to a communication protocol such as TCP/IP.
  • the communication unit 210 may include a wireless communication interface such as Bluetooth (registered trademark), BLE (Bluetooth Low Energy), Wi-Fi, and the like.
  • the display operation unit 220 is a user interface used by the user to input instructions and display text, images, etc. according to input data from the control unit 240, and the user terminal 200 is configured by a personal computer.
  • the user terminal 200 is a smart phone or a tablet terminal, it is composed of a touch panel or the like. Further, the user terminal 200 may be a dedicated terminal for this system, and the display operation unit 220 may be configured to include at least a switch capable of instructing unlocking and an LED that blinks in response to a control signal. Well, you are not limited to these.
  • the display operation unit 220 is activated by a control program stored in the storage unit 230 and executed by the user terminal 200, which is a computer (electronic calculator).
  • the storage unit 230 stores programs, input data, and the like for executing various control processes and functions in the control unit 240, and is composed of RAM, ROM, and the like.
  • the storage unit 230 also temporarily stores the content of communication with the server 100 .
  • the control unit 240 controls the overall operation of the user terminal 200 by executing programs stored in the storage unit 230.
  • the control unit 240 includes a CPU, a GPU, and the like. Realized.
  • an information transmission unit 241 that transmits a predetermined request (for example, an unlock request, a lock request, etc.) to the portable electronic lock 300, and transmits the aforementioned various information to the server 100;
  • Work status information acquisition unit 242 for acquiring work status information including the work status of each user or each work target, and screen information displayed via the user interface of the user terminal (including screen information for confirming the work status) has a screen information generation unit 243 that generates the
  • the screen information generation unit 243 combines the work situation information acquired by the work situation information acquisition unit 242 with a site map (for example, a floor map, a blueprint, a sketch, a schematic diagram, etc.) representing the site where the work target exists. Any diagram that can identify the position of the work target on the site is acceptable.) Based on this, it is also possible to display figures such as symbols and characters by arranging (superimposing) the position of the work target during work on the site map. good.
  • a site map for example, a floor map, a blueprint, a sketch, a schematic diagram, etc.
  • FIG. 8 is a diagram showing the flow of processing in this system.
  • the information transmission unit 241 of the user terminal 200 opens the portable electronic lock 300 in response to an unlock request operation such as selecting a "start work" icon on the application on the user terminal 200. (Step S101).
  • the information transmission unit 241 of the user terminal 200 transmits work start information, user information, and work target information to the server 100 (step S102).
  • the user locks the unlocked portable electronic lock 300 .
  • Locking may be performed electronically in response to a lock request, as described above, or the locking operation may be performed manually and non-electrically by a physical locking arrangement similar to conventional locks.
  • the work start information and the like are transmitted based on the unlocking request operation, but instead of this, the work start information and the like may be transmitted based on the lock request operation.
  • the work status management unit 132 of the server 100 updates the work status in each storage unit based on the work start information received by the information reception unit 131 (step S103).
  • the information transmission unit 241 of the user terminal 200 opens the portable electronic lock in response to an unlocking request operation such as selecting a "work finished” icon on the application on the user terminal 200.
  • An unlock request is transmitted to 300 (step S104).
  • the information transmission unit 241 of the user terminal 200 transmits work completion information, user information, and work target information to the server 100 (step S105). Thereafter, the user locks the unlocked portable electronic lock 300 and carries it again.
  • the work status management unit 132 of the server 100 updates the work status in each storage unit based on the work completion information received by the information receiving unit 131 (step S106).
  • steps S101 and S102 and steps S104 and S105 in FIG. 8 may be random, and both steps may be performed at approximately the same timing.
  • Embodiment 1 will be described below as a more specific example.
  • the work object ID may be the machine ID
  • the work content may be machine related work such as machine repair or maintenance work.
  • the work status information including the work status of the work target information as described above, for example, as shown in FIG. on the site map, or by transmitting work status information to a system (not shown) that controls the operation of the machine to limit the operation of the machine (e.g.
  • work-related document information for example, work manuals, machine manuals, specifications, etc.
  • work-related document information for example, work manuals, machine manuals, specifications, etc.
  • input items for inputting information in the related document information for example, when there are input items for inputting information such as information indicating the item whose work has been completed or information indicating the work content for each item in the work item information
  • Embodiment 2 a managed space such as a living room or a meeting room in a building is assumed. That is, for example, the work object ID may be the management space ID, and the work content may be work performed inside or outside each management space (for example, cleaning work, inspection work, construction work, etc.).
  • the portable electronic lock 300 carried by the user when performing a predetermined work in a managed space, the portable electronic lock 300 carried by the user must be unlocked at a predetermined position (for example, a fixture provided near the entrance). It is possible to manage the work situation by locking and indicating the start of work, again locking and unlocking and clearly indicating the end of work, and carrying the portable electronic lock 300 again. At this time, for example, as shown in FIG.
  • an application on the user terminal 200 can be used to check the work status information and the position of the work target (star mark, square mark). Furthermore, when the work target information is specified, the work related document information associated with the work target information may be read out on the application. , can be input to the input items of each document information.
  • the work object ID may be the delivery object ID
  • the work content may be the delivery of the delivery object.
  • the portable electronic lock 300 carried by the user is placed in a predetermined position (particularly, if the object to be delivered is a sealable container such as a box, By locking and unlocking the position where it can be sealed by locking and clearly indicating the start of work, when it arrives at the delivery destination, locking and unlocking again, clearly indicating the end of work, and carrying the portable electronic lock 300 again, the work situation can be confirmed. can be managed.
  • the work target information is specified, even if the work-related document information associated with the work target information (such as slip information containing delivery address information and delivery information, etc.) is read on the application Especially when there are input items for inputting information in work-related document information (for example, an item for entering a receipt signature, etc.), input may be made possible in each input item of document information. Also, the delivery may be tracked based on the positional information acquired at the start or end of the work, and by replacing the portable electronic lock 300 at the waypoint, tracking including the positional information of the waypoint may be possible. Become.
  • a "delivery start” icon and a “delivery end” icon are provided, and delivery start information and delivery end information are sent from the user terminal 200 or the like to the server 100. In this way, not only the work status on each route from the delivery source to the delivery destination but also the overall delivery status may be managed together.
  • the user or the work object information based on the user information of the user who has executed the locking/unlocking operation of the portable electronic lock or the work object information related to the work object that the user has worked on, the user or the work object information It is possible to provide an information processing system or the like that enables work management.

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Abstract

Le problème décrit par la présente invention est de fournir un système de traitement d'informations ou similaire qui, sur la base d'informations d'utilisateur d'un utilisateur qui a exécuté une opération de verrouillage/déverrouillage sur un verrou électronique de type portable ou des informations cibles de travail concernant une cible de travail décidée par l'utilisateur en tant que cible de travail, permet la gestion de travail de l'utilisateur ou des informations de cible de travail. A cet effet, un système de traitement d'informations selon un aspect de la présente invention est pourvu d'une unité de gestion de situation de travail pour stocker, en association avec au moins l'une ou l'autre des informations d'utilisateur d'un utilisateur qui a exécuté l'opération ou des informations de cible de travail concernant une cible de travail décidée par l'utilisateur en tant que cible de travail, des informations de situation de travail comprenant un état de travail généré sur la base d'au moins l'une des informations de début de travail indiquant que le travail a été démarré ou des informations de fin de travail indiquant que le travail a été terminé dans un cas où une opération de déverrouillage ou une opération de verrouillage a été exécutée sur un verrou électronique de type portable par un terminal d'utilisateur.
PCT/JP2022/025605 2021-07-06 2022-06-27 Système de traitement d'informations, procédé de traitement d'informations et programme WO2023282113A1 (fr)

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JP2021-112238 2021-07-06
JP2021112238A JP6971002B1 (ja) 2021-07-06 2021-07-06 情報処理システム、情報処理方法、プログラム

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Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017531342A (ja) * 2014-07-30 2017-10-19 マスター ロック カンパニー エルエルシー ロック装置のための位置追跡
JP2019053526A (ja) * 2017-09-15 2019-04-04 ヤマトホールディングス株式会社 配達荷物管理ボックス及び管理システム
JP2021068199A (ja) * 2019-10-24 2021-04-30 株式会社エニキャリ 商品配達システム及び商品配達プログラム

Patent Citations (3)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017531342A (ja) * 2014-07-30 2017-10-19 マスター ロック カンパニー エルエルシー ロック装置のための位置追跡
JP2019053526A (ja) * 2017-09-15 2019-04-04 ヤマトホールディングス株式会社 配達荷物管理ボックス及び管理システム
JP2021068199A (ja) * 2019-10-24 2021-04-30 株式会社エニキャリ 商品配達システム及び商品配達プログラム

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