WO2021132312A1 - 遺失物返還支援システム - Google Patents

遺失物返還支援システム Download PDF

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Publication number
WO2021132312A1
WO2021132312A1 PCT/JP2020/048118 JP2020048118W WO2021132312A1 WO 2021132312 A1 WO2021132312 A1 WO 2021132312A1 JP 2020048118 W JP2020048118 W JP 2020048118W WO 2021132312 A1 WO2021132312 A1 WO 2021132312A1
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WO
WIPO (PCT)
Prior art keywords
information
owner
lost
property
item
Prior art date
Legal status (The legal status is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the status listed.)
Ceased
Application number
PCT/JP2020/048118
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English (en)
French (fr)
Japanese (ja)
Inventor
一徳 洞地
伊藤　剛
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Primepage Co Ltd
Original Assignee
Primepage Co Ltd
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
Filing date
Publication date
Application filed by Primepage Co Ltd filed Critical Primepage Co Ltd
Priority to JP2021567521A priority Critical patent/JP7197944B2/ja
Publication of WO2021132312A1 publication Critical patent/WO2021132312A1/ja
Anticipated expiration legal-status Critical
Ceased legal-status Critical Current

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    • G—PHYSICS
    • G06—COMPUTING OR CALCULATING; COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services

Definitions

  • the present invention relates to a lost property return support system for supporting the return of a lost property to the owner.
  • Patent Document 1 proposes a system for returning lost items to the owner.
  • Patent Document 1 has a problem that it is not possible to reliably confirm that the person who came to receive the lost item is the owner of the lost item.
  • the present invention has been made in view of such a background, and an object of the present invention is to provide a technique capable of supporting the return of a lost property to the owner.
  • the main invention of the present invention for solving the above problems is a system that supports the return of lost items, and the owner's property is attached with a first code indicating property information that identifies the property.
  • a storage unit that stores the owner information that identifies the owner and the property information that identifies the property of the owner in association with each other, and the owner's mobile terminal that identifies the owner. It was read from the transmitter that transmits the second code indicating the owner information, the first information read from the code attached to the lost item, and the code displayed on the mobile terminal of the person who took the lost item. It is determined that the lost property is the property of the taker based on whether or not the first information and the second information are associated with the receiving unit that receives the second information and the storage unit. It is characterized by including a determination unit.
  • the present invention may include, as a subordinate invention thereof, that the first information is created by applying a function to the information that identifies the property in the lost property return support system.
  • the present invention may include, as a subordinate invention thereof, that the second information is created by applying a function to the information that identifies the owner in the lost property return support system. ..
  • the second information may further include being created by applying the function to the first information and the information identifying the owner.
  • the first code including the first information is encoded in the first code
  • the second code is described in the second code.
  • the second URL including the second information is encoded, and the manager terminal of the manager of the lost item reads the first information from the code attached to the lost item, and the mobile terminal of the taker.
  • the second information is read from the code displayed on the screen, and the determination unit receives access to the first URL and the second URL from the administrator terminal, and the lost item is the said of the taker. It may include determining that it is a property.
  • the present invention includes, for example, the following configuration.
  • [Item 1] (Judgment of legitimacy of taker: server)
  • a system that supports the return of lost property
  • a first code indicating the property information that identifies the property is attached to the property of the owner.
  • a storage unit that stores the owner information that identifies the owner and the property information that identifies the property of the owner in association with each other.
  • a transmitter that transmits a second code indicating the owner information that identifies the owner to the owner's mobile terminal, and a transmission unit.
  • a receiving unit that receives the first information read from the code attached to the lost item and the second information read from the code displayed on the mobile terminal of the owner of the lost item.
  • a determination unit that determines that the lost property is the property of the taker based on whether or not the first information and the second information are associated with each other in the storage unit.
  • Lost and found return support system characterized by being equipped with. [Item 2] (hash value: item ID ⁇ random character string A) The lost property return support system described in item 1. The first information is created by applying a function to the information that identifies the property. Lost and found return support system featuring. [Item 3] (hash value: user ID ⁇ random character string B) The lost property return support system described in item 1 or 2.
  • the second information is created by applying a function to the information that identifies the owner. Lost and found return support system featuring.
  • [Item 4] (hash value: random character string A + user ID ⁇ random character string B)
  • the lost property return support system described in item 2 The second information is created by applying the function to the first information and the information that identifies the owner. Lost and found return support system featuring.
  • [Item 5] (URL) The lost property return support system described in item 1.
  • the first URL including the first information is encoded in the first code.
  • a second URL including the second information is encoded in the second code.
  • the manager terminal of the manager of the lost item reads the first information from the code attached to the lost item, and reads the second information from the code displayed on the mobile terminal of the taker.
  • the determination unit determines that the lost property is the property of the taker in response to receiving access to the first URL and the second URL from the administrator terminal. Lost and found return support system featuring.
  • FIG. 1 is a diagram illustrating the return of lost property in the lost property return support system of the present embodiment.
  • the owner 21 affixes a code A23 such as a QR code (registered trademark) to the property 22 in advance.
  • the founder 31 delivers the found item 22 to an administrator 41 such as an employee of the lost property management center, the administrator 41 reads the code A23 affixed to the found item 22 with an administrator terminal 4 such as a smartphone, and will be described later. Access the server 1.
  • the server 1 notifies the owner terminal 2 and issues a collation code B24.
  • the owner 21 visits the lost property management sensor or the like, presents the collation code B24 displayed on the owner terminal 2 to the administrator 41, and the administrator 41 operates the administrator terminal 4 to operate the lost property 22.
  • Code A23 and the code B24 of the owner terminal 2 are read, and these collations are performed on the server 1, and when the administrator terminal 4 responds that the collation was successful, the administrator 41 came to pick up the code.
  • the lost property 22 can be returned to the owner 21.
  • FIG. 2 is a diagram showing an overall configuration example of a lost property return support system according to an embodiment of the present invention.
  • the lost property return support system of the present embodiment includes a server 1 that manages the property 22 of the owner 21.
  • the server 1 is communicably connected to each of the owner terminal 2 of the owner, the finder terminal 3 of the finder 31, and the administrator terminal 4 of the owner 41 of the lost property via the communication network 5.
  • the communication network 5 is, for example, the Internet, and is constructed by a public telephone line network, a mobile phone line network, a wireless communication path, Ethernet (registered trademark), or the like.
  • the server 1 may be a general-purpose computer such as a workstation or a personal computer, or may be logically realized by cloud computing.
  • the server 1 includes an item information receiving unit 111, an item information transmitting unit 112, a finding information receiving unit 113, a discovery notification transmitting unit 114, an owner confirmation unit 115, a delivery completion notification receiving unit 116, and an item information storage unit 131.
  • the item information storage unit 131 stores information about the property 22 (hereinafter referred to as item information) from the owner 21.
  • item information information about the property 22
  • the status, the item name, the memo, the correspondence method, and the information for identifying the owner 21 who is the user (user ID) and the information for identifying the property 22 (item ID) are associated with each other. Includes photo, random character string A, found information, random character string B, and expiration date.
  • the status is information indicating the status of the possession 22, and in the present embodiment, it can be either "normal” or "lost", for example.
  • the item name is the name of the property 22, and can be arbitrarily set by the owner 21.
  • the memo is arbitrary information about the possession 22, and can be arbitrarily set by the owner 21.
  • the memo can include, for example, appearance features such as the model number and color of the property 21.
  • the countermeasure method can be text information indicating how the founder 31 who has found the property 22 should handle the found item 22 when the property 22 is lost. As a response method, for example, it is possible to specify a request such as wanting to contact only the place where the item was found, bringing it to the police or a lost property management center, contacting by message, or calling.
  • the photograph can be an image of the property 22 taken.
  • the random character string A is a character string unique in the system.
  • the random character string A may be, for example, a hash value of the user ID.
  • the found information is information that can be input when the founder 31 finds the property 22.
  • the random character string B is a character string unique in the system.
  • the random character string B is issued, for example, when the status is changed to "lost".
  • the random character string B can be, for example, a hash value of a character string in which the random character string A, the user ID, and the lost character string are concatenated.
  • the expiration date is the expiration date of the random character string B, and can be a predetermined time after the status is changed to "lost”.
  • FIG. 3 is a diagram illustrating a random character string A and a random character string B. As shown in the figure, a random character string A is given as an argument to the URL encoded by the code A23, and a random character string B is given as an argument to the URL encoded by the code B24.
  • the random character string B can be a hash value of a character string in which the random character string A, a part of the user information (user ID, etc.), and the expiration date are concatenated.
  • the item information receiving unit 111 receives the item information from the owner terminal 2.
  • the item information receiving unit 111 can register the received item information in the item information storage unit 131.
  • the item information transmission unit 112 transmits the item information to the owner terminal 2.
  • the item information transmission unit 112 reads out all the item information registered in the item information storage unit 131 and corresponding to the user ID that identifies the owner 21 of the owner terminal 2 and transmits the item information to the owner terminal 2.
  • the search condition is received from the owner terminal 2 and corresponds to the user ID that identifies the owner 21 of the owner terminal 2 among the item information registered in the item information storage unit 131.
  • the one that matches the search condition may be read out and transmitted to the owner terminal 2.
  • the item information transmission unit 112 can transmit the item information corresponding to the user ID set in the item information acquisition request in response to the request from the owner terminal 2 (hereinafter referred to as the item information acquisition request). ..
  • the item information transmission unit 112 can transmit a method of dealing with item information in response to an access (item information acquisition request) from the founder terminal 3.
  • the item information transmission unit 112 can also transmit an input screen for information regarding the found item (property) 22 (hereinafter, referred to as found item information) to the founder terminal 3.
  • found item information information regarding the found item 22 (hereinafter, referred to as found item information) to the founder terminal 3.
  • Whether the access is from the owner terminal 2 or the finder terminal 3 can be determined by, for example, whether or not the user authentication has been performed.
  • the found information receiving unit 113 receives the found information from the founder terminal 3.
  • the founder terminal 3 can access the URL in which the QR code (registered trademark) affixed to the property 22 is read and transmit the found information to the access destination.
  • a random character string A is embedded in the URL encoded in the QR code (registered trademark) affixed to the property 22, and the found information receiving unit 113 has a user ID corresponding to the random character string A.
  • the item information storage unit 131 can be updated so as to specify the item ID and set the received found information in the item information corresponding to the specified user ID and item ID.
  • the discovery notification transmission unit 114 notifies the owner terminal 2 that the property 22 has been found. For example, when the discovery notification transmission unit 114 accesses the URL in which the random character string A is embedded by the finder 31 using the finder terminal 3, the discovery notification transmission unit 114 corresponds to the random character string A. It is possible to send a notification (hereinafter, referred to as a discovery notification) indicating that the property 22 has been found to the owner 21 indicated by the user ID.
  • the discovery notification transmission unit 114 can issue a random character string B before transmitting the discovery notification, and can set the expiration date together with the issued random character string B in the item information corresponding to the found information.
  • the issuance notification transmission unit 114 can, for example, set a hash value based on the random character string A, the user ID, and the expiration date as the random character string B.
  • the owner confirmation unit 115 performs a process of confirming the owner 21.
  • the owner confirmation unit 115 collates the code A23 affixed to the lost item (found item, property) 22 with the code B24 displayed on the owner terminal 2 who came to pick up the lost item 22. Then, it can be confirmed that the owner of the lost property 22 is the owner of the owner terminal 2.
  • the owner confirmation unit 115 has a random character string A included in the URL read and accessed from the code A23 affixed to the lost item 22 by the administrator terminal 4, and the owner terminal 4 is the owner terminal.
  • the random character string B included in the URL read from the code B24 displayed in 2 and accessed can be collated depending on whether or not the random character string B is associated and registered in the item information storage unit 131.
  • the delivery completion notification receiving unit 116 receives a delivery completion notification from the administrator terminal 4 indicating that the property 22 has been returned (delivery of the found item).
  • the delivery completion notification includes the item ID.
  • the delivery completion notification receiving unit 116 can change the status of the item information corresponding to the item ID to "normal" in response to the receipt of the delivery completion notification.
  • the owner terminal 2 is the computer of the owner 21.
  • the owner terminal 2 can be realized by a portable type, for example, a smartphone, a tablet computer, a notebook type personal computer, or the like.
  • the owner terminal 2 includes an item information registration unit 211, an item information display unit 212, an item information editing unit 213, and a discovery notification receiving unit 214.
  • Item information registration unit 211 registers item information.
  • the item information registration unit 211 can display an input screen for each item of item information, and can transmit the item information including each item input to the input screen to the server 1.
  • the item information is registered in the item information storage unit 131 by the item information receiving unit 111 of the server 1 described above.
  • the item information display unit 212 displays a list of the possessions 22 of the owner 21.
  • the item information display unit 212 transmits an item information acquisition request in which the user ID of the owner 21 is set to the server 1, acquires the item information transmitted from the server 1 in response to the item information acquisition request, and acquires the item information. Can be displayed.
  • the item information editing unit 213 edits the item information.
  • the item information editing unit 213 can display the item information on the screen and accept the editing of the item information from the owner 21.
  • the item information editing unit 213 can send the updated item information to the server 1 to update the item information of the item information storage unit 131.
  • the discovery notification receiving unit 214 receives the discovery notification. Further, the discovery notification receiving unit 214 can display the random character string B on the screen of the owner terminal 2. In the present embodiment, the discovery notification receiving unit 214 can display the code B24, which encodes the URL including the random character string B, on the screen.
  • the founder terminal 3 is a computer of the founder of the lost item.
  • the founder terminal 3 can also be realized by a portable type, for example, a smartphone, a tablet computer, a notebook type personal computer, or the like.
  • the finder terminal 3 includes a finder information registration unit 311.
  • the found information registration unit 311 registers information (hereinafter referred to as found information) regarding the lost property (property) 22 found by the founder 31.
  • the found information registration unit 311 can display the input screen and accept the input of the found information.
  • the found information registration unit 311 can read the code A23 attached to the lost item 22 and access the URL obtained by decoding the code A23 to acquire the corresponding information and the input screen.
  • the correspondence information it is possible to specify how the owner 21 wants the founder 31 to handle the found item.
  • the founder 31 can deliver the lost property (property) 22 to, for example, a lost property management center or a police station.
  • the administrator terminal 4 is a computer used in a lost property management office such as a lost property management center.
  • the administrator terminal 4 can be realized by, for example, a personal computer, a smartphone, a tablet computer, or the like.
  • the administrator terminal 4 includes a code reading unit 411, an owner confirmation unit 412, and a delivery completion notification transmission unit 413.
  • the code reading unit 411 reads a code such as a QR code (registered trademark).
  • the owner confirmation unit 412 confirms that the person who came to receive the lost item 22 is the owner 21.
  • the owner confirmation unit 412 reads the code A23 affixed to the lost property (property) 22 and the code B24 displayed on the screen of the owner terminal 2 to the code reading unit 411. It is possible to access the URL decrypted from the code A23 and access the URL decrypted from the code B24 to have the server 1 confirm the owner 21 (verify the code A23 and the code B24). it can.
  • the delivery completion notification transmission unit 413 transmits the delivery completion notification to the server 1. After delivering the lost property 22 to the owner 21, the delivery completion notification transmission unit 413 can transmit the delivery completion notification in response to an instruction from the manager 41.
  • FIG. 4 is a diagram illustrating a flow of registration processing of the property 22.
  • the owner 21 attaches the code A23 to the property 22 (S401).
  • the code A23 encodes a URL including the item ID of the property 22.
  • the code A23 may, for example, sell a sticker in which different item IDs are set, or a random character string A is transmitted from the server 1 to the owner terminal 2, and the random character string A is transmitted by the owner terminal 2.
  • the code A23 encoded by the above may be printed.
  • the owner 21 reads a URL from the code A23 attached to the property 22 (S402) with the camera (not shown) of the owner terminal 2 and accesses the read URL (S403). This URL includes a random character string A.
  • the server 1 transmits the item information registration form in response to the access to the URL (S404), and the owner terminal 2 displays the registration form and accepts the input of each item of the item information from the owner 21. ..
  • FIG. 5 is a diagram showing an example of the screen 51 used for the registration process of the property 22.
  • the owner terminal 2 accepts input of item names, memos, correspondence methods, and photographs from the input fields 511, 512, 513, and 514 on the screen 51, and when the button 515 is pressed, these information and the user ID And the item information including the item ID is transmitted to the server 1 (S405).
  • the item ID can be embedded in the registration form as invisible data.
  • the user ID can be acquired by the owner terminal 2 receiving user authentication on the server 1 in advance.
  • the server 1 registers the item information received from the owner terminal 2 in the item information storage unit 131 (S406).
  • the server 1 can register the status as "normal” at the time of newly registering the item information.
  • the item information about the possession 22 is registered in the server 1.
  • FIG. 6 is a diagram showing a processing flow when the property 22 is lost.
  • the owner 21 operates the owner terminal 2 to access the server 1 (S421) and acquires a list of item information corresponding to the owner 21 (S422).
  • the owner 21 selects the item information about the lost property 22 from the item information list (S423), and the owner terminal 2 transmits the item ID indicating the selected item information to the server 1 (S424). ).
  • the server 1 reads the item information corresponding to the item ID from the item information storage unit 131, and transmits an edit form for editing the item information to the owner terminal 2 (S425).
  • FIG. 7 is a diagram showing an example of a screen 52 used when the property 22 is lost.
  • the screen 52 is provided with a status input field 516 in addition to the input field of the screen 51 of FIG. 5 described above.
  • the owner 21 changes the status of the property 22 to "lost" in the input field 516 of the edit form (S426), and the owner terminal 2 changes the status (or item information including the changed status). Is transmitted to the server 1 (S427), and the server 1 updates the item information (S428).
  • FIG. 8 is a diagram showing a processing flow when the lost property 22 is found.
  • the founder 31 reads a URL from the code A23 affixed to the found item 22 using the camera (not shown) of the founder terminal 3 (S441), and accesses the read URL (S442).
  • the server 1 stores the item information corresponding to the item information corresponding to the random character string A according to the accessed URL (the URL read from the code A23 and includes the random character string A).
  • a form for inputting the found item information is transmitted together with the reading from the unit 131 and the corresponding method read out (S443).
  • FIG. 9 is a diagram showing an example of a screen 53 used when the lost property 22 is found.
  • the screen 53 is provided with an input field 532 for found item information together with the display 531 of the corresponding method.
  • the found item information can include any item related to the found item 22, and in the present embodiment, the screen 53 shows the setting field 5321 of the notification destination of the found item 22 and the place where the lost item 22 is found.
  • An input field 5322 and a comment input field 5323 regarding the found item 22 and the notification of the found item 22 are provided.
  • the founder terminal 3 transmits the found item information (in this embodiment, the name of the notified destination, the address of the notified destination, and a comment) to the server 1 (S444). ), The server 1 updates the item information based on the found item information, and transmits a discovery notification to the owner terminal 2 (S445).
  • the owner terminal 2 that has received the discovery notification accesses the server 1 and receives user authentication (S446), and the server 1 issues a random character string B to update the item information and encodes the random character string B.
  • the converted code B24 is issued (S447).
  • the server 1 also sets an expiration date here.
  • the property 22 is delivered to the lost property management center, the police, or other lost property management office, and the found property information regarding the found item 22 is sent to the server from the founder terminal 3. Registered in 1.
  • the code B24 is issued to the owner 21, and the owner 21 goes to the place where the property 22 is delivered to pick it up.
  • FIG. 10 is a diagram showing a processing flow when the lost property 22 is received.
  • the administrator 41 reads the URL from the code A23 affixed to the lost item 22 using the camera (not shown) of the administrator terminal 4 (S461), and the administrator terminal 4 accesses the read URL (A). (S462).
  • the URL (A) includes a random character string A.
  • the server 1 transmits a message instructing the administrator terminal 4 to read the code B24 displayed on the owner terminal 2 in response to the access to the URL (A) including the random character string A (S463). ..
  • FIG. 11 is a diagram showing an example of the screen 54 of the administrator terminal 4 used when receiving the lost property 22. In the example of the screen 54 shown in FIG. 11, the message 541 returned from the server 4 is displayed.
  • FIG. 12 is a diagram showing an example of the screen 55 of the owner terminal 2 used when receiving the lost property 22.
  • the code B551 in which the random character string B is encoded is displayed.
  • the administrator 41 uses the camera (not shown) of the administrator terminal 4 to read the URL (B) from the code B551 displayed on the screen 55 (S466) and access the read URL (B) (S467). ..
  • the URL (B) includes a random character string B.
  • the server 1 searches the item information storage unit 131 for the item information corresponding to the random character string A included in the URL (A), and the random character string B included in the item information and the random character string included in the URL (B). It is collated with the character string B (S468). This collation is the confirmation process of the owner 21.
  • the server 1 transmits the collation result to the administrator terminal 4 (S469).
  • FIG. 13 is a diagram showing an example of the screen 56 of the administrator terminal 4 when the owner 21 is confirmed. A message 561 indicating that the owner 21 has been confirmed is displayed on the screen 56, whereby the administrator 41 can confirm that the true owner 21 has come to pick up the lost property 22.
  • FIG. 14 is a diagram showing a hardware configuration example of a computer that realizes the server 1, the owner terminal 2, the founder terminal 3, and the administrator terminal 4.
  • the computer includes a CPU 101, a memory 102, a storage device 103, a communication interface 104, an input device 105, and an output device 106.
  • the storage device 103 stores various data and programs, such as a hard disk drive, a solid state drive, and a flash memory.
  • the communication interface 104 is an interface for connecting to the communication network 5, for example, an adapter for connecting to Ethernet (registered trademark), a modem for connecting to a public telephone network, and a wireless communication device for performing wireless communication. , USB (Universal Serial Bus) connector for serial communication, RS232C connector and the like.
  • USB Universal Serial Bus
  • the input device 105 is, for example, a keyboard, a mouse, a touch panel, a button, a microphone, or the like for inputting data.
  • the output device 106 is, for example, a display, a printer, a speaker, or the like that outputs data.
  • the functional unit included in the server 1, the owner terminal 2, the finder terminal 3, and the administrator terminal 4 can be realized by the CPU 101 reading the program stored in the storage device 103 into the memory 102 and executing it.
  • the storage unit included in the server 1, the owner terminal 2, the finder terminal 3, and the administrator terminal 4 can be realized as a part of the storage area provided by the memory 102 and the storage device 103.
  • the server 1 is assumed to be one computer, but it can also be realized by a plurality of computers.
  • the found item information is input in the founder terminal 3, but the founder terminal 3 and the found item information may be omitted.
  • the collation between the code A23 and the code B24 is performed on the server 1, but it may be performed on the administrator terminal 4.
  • the administrator terminal 4 and the server 1 manage the common key, and the data obtained by encrypting the random character string B with the common key is used as the random character string A and owned by the code A in which the random character string A is encoded.
  • the owner is attached to the object 21 and depends on whether or not the data obtained by decoding the character string read from the code A23 with the common key and the character string read from the code B24 displayed on the owner terminal 2 match. 21 can be confirmed.
  • the status is set to "lost” when the property 22 is lost.
  • the found item information is received from the founder terminal 3, the corresponding item is used. You may want to update the status of the information to "lost”. Further, when changing this status, the server 1 may notify the owner terminal 2. Further, even when the administrator terminal 4 reads the code A23 and accesses the server 1, the status of the item information may be updated to "lost" to notify the owner terminal 2. Good.

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PCT/JP2020/048118 2019-12-24 2020-12-23 遺失物返還支援システム Ceased WO2021132312A1 (ja)

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Cited By (1)

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GB2630312A (en) * 2023-05-22 2024-11-27 My Club Europe Plc A method and system for identifying a garment

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