WO2020199601A1 - 餐厅路线导航方法、装置、服务器及存储介质 - Google Patents

餐厅路线导航方法、装置、服务器及存储介质 Download PDF

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Publication number
WO2020199601A1
WO2020199601A1 PCT/CN2019/118597 CN2019118597W WO2020199601A1 WO 2020199601 A1 WO2020199601 A1 WO 2020199601A1 CN 2019118597 W CN2019118597 W CN 2019118597W WO 2020199601 A1 WO2020199601 A1 WO 2020199601A1
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WIPO (PCT)
Prior art keywords
customer
restaurant
target table
location information
waiting
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PCT/CN2019/118597
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English (en)
French (fr)
Inventor
朱炯
Original Assignee
深圳春沐源控股有限公司
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Publication of WO2020199601A1 publication Critical patent/WO2020199601A1/zh

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    • G—PHYSICS
    • G01—MEASURING; TESTING
    • G01C—MEASURING DISTANCES, LEVELS OR BEARINGS; SURVEYING; NAVIGATION; GYROSCOPIC INSTRUMENTS; PHOTOGRAMMETRY OR VIDEOGRAMMETRY
    • G01C21/00—Navigation; Navigational instruments not provided for in groups G01C1/00 - G01C19/00
    • G01C21/20—Instruments for performing navigational calculations
    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q50/00—Information and communication technology [ICT] specially adapted for implementation of business processes of specific business sectors, e.g. utilities or tourism
    • G06Q50/10—Services
    • G06Q50/12—Hotels or restaurants

Definitions

  • the invention relates to the technical field of restaurant management, in particular to a method, device, server and storage medium for restaurant route navigation.
  • the first aspect of the present invention provides a restaurant route navigation method, the method includes:
  • the first customer who matches the target table is determined from the customers currently waiting to eat;
  • the navigation route is sent to the first customer.
  • the method further includes:
  • the first location information is inconsistent with the second location information where the target table is located, determining whether the first location currently located by the first customer belongs to the restaurant area;
  • a navigation route is generated according to the first location information and the second location information where the target table is located.
  • the method further includes:
  • the first customer does not confirm the meal within the preset time, or when a meal cancellation instruction sent by the first customer is received, determining that the first customer cancels the meal;
  • the method further includes:
  • the method further includes:
  • the method further includes:
  • the judging whether the third customer meets the order requirements according to the identity of the third customer includes:
  • the identity of the third customer is consistent with the identity of the waiting customer, it is determined that the third customer meets the order requirement.
  • a second aspect of the present invention provides a restaurant route navigation device, the device includes:
  • the determining module is used to determine the first customer who matches the target table from the customers currently waiting for a meal when it is detected that there is a free target table;
  • the first judgment module is used to judge whether the first customer has confirmed the meal within a preset time
  • An obtaining module configured to obtain the first location information where the first customer is currently located if the first customer has confirmed eating within a preset time
  • a generating module configured to generate a navigation route according to the first location information and the second location information where the target table is located;
  • the sending module is used to send the navigation route to the first customer.
  • a third aspect of the present invention provides a server, the server includes a processor and a memory, and the processor is configured to implement the restaurant route navigation method when executing a computer program stored in the memory.
  • a fourth aspect of the present invention provides a computer-readable storage medium having a computer program stored on the computer-readable storage medium, and the computer program is executed by a processor to realize the restaurant route navigation method.
  • the customers who match the designated table can be determined, and whether the customer has confirmed the meal, then the waiting customers who need to go to the designated table to eat can be determined, according to the current location information of the customer and the designated The location information of the table, generates the navigation route, and sends the navigation route to the customer, so that the customer can know the specific location of the designated table and can go to the designated table for dinner according to the navigation route, without waiting for the service staff to come and guide, so that the customer You can go to the designated table to eat at the first time, reducing the waiting time of customers, and at the same time, improving the dining efficiency of the restaurant.
  • Fig. 1 is a flowchart of a preferred embodiment of a restaurant route navigation method disclosed in the present invention.
  • Fig. 2 is a functional module diagram of a preferred embodiment of a restaurant route navigation device disclosed in the present invention.
  • Fig. 3 is a schematic structural diagram of a server in a preferred embodiment of the method for navigating a restaurant route according to the present invention.
  • the restaurant route navigation method of the embodiment of the present invention is applied in a server, and can also be applied in a hardware environment composed of a server and an electronic device connected to the server via a network, and is executed by the server and the electronic device.
  • Networks include but are not limited to: wide area network, metropolitan area network or local area network.
  • the server may refer to a computer system that can provide services to other devices (such as electronic devices) in the network.
  • the electronic device is a device that can automatically perform numerical calculation and/or information processing in accordance with pre-set or stored instructions.
  • Its hardware includes, but is not limited to, a microprocessor, an application specific integrated circuit (ASIC), and a field programmable gate. Array (FPGA), digital processor (DSP), embedded device, etc.
  • the electronic equipment may also include network equipment and/or user equipment.
  • the network device includes but is not limited to a single network server, a server group composed of multiple network servers, or a cloud composed of a large number of hosts or network servers based on cloud computing (Cloud Computing).
  • the user equipment includes, but is not limited to, any electronic product that can interact with the user through a keyboard, a mouse, a remote control, a touch panel, or a voice control device, for example, a personal computer, a tablet computer, a smart phone, and a personal digital device.
  • Assistant PDA etc.
  • FIG. 1 is a flowchart of a preferred embodiment of a restaurant route navigation method disclosed in the present invention. Among them, according to different needs, the order of the steps in the flowchart can be changed, and some steps can be omitted.
  • the server determines the first customer who matches the target table from the customers currently waiting to eat.
  • the target table refers to an idle table where the customer has finished eating and is cleaned by the service staff.
  • the table can be a dining table, a dining table, a box, etc.
  • the first customer refers to the first waiting customer in the queuing queue of the target table
  • the waiting customers are queued in the queuing queue in the order of queuing time
  • the status of the table includes free (not used by customers) and used.
  • the status of the table can be stored in the database as a part of the table information, and the server can obtain the status of the table at any time.
  • the server detects that the target table is free, the server needs to determine the first customer that matches the target table from among the waiting customers (that is, the waiting customer of the current called number), and the The target table is allocated to the first customer, and can perform functions such as dining confirmation and dining reminder for the first customer.
  • the identity of the first customer may be associated with the table information of the target table and stored in a database, and the identity of the first customer is bound to the target table , Lock the target table, and when the first customer finishes eating, the target table will be released before it can be allocated to other customers.
  • the identity identifier refers to the identification information that can uniquely identify the customer's identity, which can be the customer's ID card information, account information, terminal device identification code, or the customer's personal WeChat information, or the customer's mobile phone number. and many more.
  • the server can send a request to the customer's mobile terminal to obtain the customer's identity.
  • the server judges whether the first customer has confirmed the meal within a preset time, if yes, execute step S13, if not, end this process.
  • the customer's location information can be detected. When the customer has reached the target table position, it is determined that the customer has confirmed the meal.
  • the customer can actively send the confirmation instruction to confirm the meal.
  • the customer has confirmed the meal, it can be confirmed that the customer has confirmed the meal when the customer performs the order operation, and so on.
  • a reminder time can be set in advance.
  • first reminder information can be sent to the first customer, where the reminder information is used for Remind the first customer to confirm the meal; or, when it is detected that the first customer has not reached the location of the target table within the reminder time (the customer has reached the target area within the preset time period, it is determined
  • the customer confirms the meal without requiring the customer to be in the target area at all times, avoiding repeated reminders or false reminders, affecting user experience), and sending a second reminder message to the first customer, where the second reminder message is used to remind the The customer goes to the target table to eat.
  • the method further includes:
  • the first customer does not confirm the meal within the preset time, or when a meal cancellation instruction sent by the first customer is received, determining that the first customer cancels the meal;
  • the customer may be temporarily busy and cannot come to eat, but the queue is not cancelled (maybe forget to cancel the queue), it is necessary to determine whether the first customer is received within the preset time If the first customer’s confirmation meal instruction is not received within the preset time, indicating that the first customer is busy with other things and cannot come to eat, confirm that the first customer cancels the meal; Or, the first customer may input a meal cancellation instruction and send it to the system, and when the system receives the meal cancellation instruction, it is determined that the first customer cancels the meal. After it is determined that the first customer cancels the meal, according to the table information, a second customer is determined from all waiting customers in the multiple queues, and the target table is allocated to the second customer.
  • the number can be called again, that is, the target table is reassigned to waiting customers to avoid that the target table is not available Customers go to eat, which improves the dining efficiency of the restaurant. At the same time, it re-calls numbers and allocates tables in time to improve the customer experience.
  • the server obtains the first location information where the first customer is currently located.
  • a location obtaining request may be sent to the mobile terminal of the first customer, and the location obtaining request is used to obtain the first location information where the first customer is currently located.
  • the location obtaining request carries explanatory text, and the explanatory text is used to explain to the customer the purpose and importance of the location obtaining request to obtain the customer's location information.
  • the server generates a navigation route according to the first location information and the second location information where the target table is located.
  • the second location information where the target table is located may be pre-stored in the database, or may be obtained by the server sending a request to the electronic terminal on the target table.
  • the current location of the first customer can be marked on a pre-saved restaurant map, and the The location of the target table and generate a navigation route. It can be seen that generating a navigation route allows customers to go to the target table for dinner without waiting for the service staff to guide, which saves customers' time. At the same time, customers can go to the table for dinner at the first time, which also improves the restaurant. Dining efficiency.
  • the method further includes:
  • the first location information is inconsistent with the second location information where the target table is located, determining whether the first location currently located by the first customer belongs to the restaurant area;
  • a navigation route is generated according to the first location information and the second location information where the target table is located.
  • the restaurant area refers to the area near the restaurant, which can be within 50 meters of the restaurant, or within 100 meters of the restaurant, etc. This range can be set.
  • the location information can be longitude and latitude, and it can be first determined whether the first location information where the first customer is currently located is consistent with the second location information where the target table is located, that is, it is determined Whether the first customer has reached the location of the target table, if the first location information of the first customer is consistent with the second location information of the target table, that is, the first customer’s
  • the longitude of a position is the same as the longitude of the second position of the target table
  • the latitude of the first position of the first customer is the same as the latitude of the second position of the target table, indicating that the first customer The position of the target table has been reached, and there is no need to generate a navigation route.
  • the longitude of the middle position of the restaurant can be determined as the longitude of the restaurant
  • the latitude of the middle position of the restaurant can be determined as the latitude of the restaurant.
  • the server can calculate according to the longitude and latitude of the restaurant and the longitude and latitude of the first customer The first distance between the first customer and the restaurant, if the first distance is less than the preset second distance (a second distance can be preset from the middle position of the restaurant, the server determines that the middle position of the restaurant is the center of the circle, the second distance The second distance is the circular area formed by the radius is the restaurant range area), it is determined that the first position where the first customer is currently located belongs to the restaurant range area, and if the first distance is greater than the preset second distance, it is determined The first location where the first customer is currently located does not belong to the restaurant area.
  • a second distance can be preset from the middle position of the restaurant, the server determines that the middle position of the restaurant is the center of the circle, the second distance The second distance is the circular area formed by the radius is the restaurant range area
  • the first location where the first customer is currently located does not belong to the area of the restaurant, it indicates that the first customer may be on the way to the restaurant, and the navigation inside the restaurant is temporarily unnecessary; if the first customer is currently located
  • the first location belongs to the restaurant area, indicating that the first customer has arrived near the restaurant and needs a navigation route inside the restaurant.
  • Generate navigation routes it can be seen that when a customer reaches the restaurant area, the server can generate a navigation route inside the restaurant for the customer to navigate, allowing the customer to go to the target table for dinner without waiting for the service staff to guide, which saves the customer’s time.
  • customers can go to the table to eat at the first time, which also improves the dining efficiency of the restaurant.
  • the server sends the navigation route to the first customer.
  • the navigation route may be sent to the first customer.
  • the navigation route may be sent to the mobile terminal of the first customer, so that the customer can go to the target table by himself according to the navigation route. There is no need to wait for the service staff to guide, which saves customers' time. At the same time, customers can go to the table for dinner at the first time, which also improves the dining efficiency of the restaurant.
  • step S15 the method further includes:
  • the third location information may be consistent with or inconsistent with the first location information, because the location of the customer may change, and the location of the customer may be different at different times.
  • the help-seeking instruction is used to indicate that the first customer cannot reach the target table according to the navigation route.
  • the help request includes the third location information where the first customer is currently located, and is used to instruct the first service staff to help the first customer.
  • the first customer may not be able to reach the target table position according to the navigation route, such as the elderly; or, the first customer cannot receive the Navigation route waiting. Therefore, the first customer can send a help-seeking instruction, wherein the help-seeking instruction is used to indicate that the first customer cannot reach the target table according to the navigation route; when the server receives the help instruction, it needs to obtain the first A customer’s current third location information is then generated, and then a help request carrying the third location information is generated, and the help request is sent to the first service staff, instructing the first service staff to go to the first The current location of the customer and help the first customer go to the target table. This ensures that the customer goes to the target table smoothly and improves the customer experience.
  • the restaurant can be divided into different areas, each area will be assigned a corresponding service staff to be responsible, so that the service staff can only focus on the area they are responsible for, so that they can quickly respond to customer requirements, so the target table can be determined
  • the area to which the table belongs to determine the service staff responsible for the target table; however, each service staff may be in a different state at different times, where the state includes working state and idle state, and only the service in the idle state It is convenient for personnel to handle new tasks. Therefore, it can be determined from the multiple service personnel responsible for the area to which the target table belongs that the currently idle service staff is the first service staff.
  • you can pass whether to receive The idle command sent by the handheld terminals of multiple service personnel in the area to which the target table belongs is used to determine whether there are idle service personnel among the multiple service personnel.
  • the first server who is currently in an idle state may be determined from multiple service personnel in charge of other areas. You can also set the corresponding priority for each task of the service staff. When the service staff in charge of the area to which the target table belongs are all at work, or when all the service staff in the restaurant are at work; get the first priority of the task currently handled by each service staff and go to the help desk For the second priority of the first customer task, a service staff whose first priority is lower than the second priority may be determined as the first service staff.
  • the method further includes:
  • the cleaning instruction is used to instruct the service personnel to clean the target table.
  • the table information may include, but is not limited to, the number of the table, the type of the table, and the position of the table.
  • the table information of the target table is acquired; when it is detected that the first customer has finished eating, The target table needs to be cleaned up before it can be used by other customers. Therefore, it is necessary to generate a cleaning instruction for the target table according to the table information, and send the cleaning instruction to the second service staff , Let the second service staff clean up the target table. It can be seen that when it is detected that the customer of the target table has finished eating, the service staff can be notified to clear the table. By promptly notifying the idle service staff to clear the table, the table can be used by other customers in a short time, reducing other Customer waiting time.
  • the restaurant can be divided into different areas, each area will be assigned a corresponding service staff to be responsible, but each service staff may be in a different state at different times, where the state includes working state and idle state, Only the service staff in the idle state can handle new tasks conveniently. Therefore, the currently idle service staff can be determined as the second service staff from the multiple service staff responsible for the area to which the target table belongs. , It can be judged whether there are idle service personnel among the plurality of service personnel by whether an idle instruction sent by the handheld terminal of the plurality of service personnel in the area to which the target table belongs is received. Optionally, it is also possible to detect whether there are idle service personnel among the multiple service personnel in the area to which the target table belongs through various surveillance cameras installed in the restaurant.
  • the second server who is currently in an idle state may be determined from multiple service personnel in charge of other areas. You can also set the corresponding priority for each task of the service staff.
  • the service staff responsible for the area to which the target table belongs are all in working condition, or when all the service staff in the restaurant are in working condition; obtain the first priority of the task currently processed by each service staff and clear the table
  • the service personnel whose first priority is lower than the second priority may be determined as the second service personnel.
  • the first customer can be determined by detecting the location information of the first customer. Whether the customer has left the restaurant or not, it can also be monitored at the entrance of the restaurant by using facial recognition technology to determine whether the first customer has left the restaurant, etc.) to determine that the customer has finished eating.
  • the customer can also take the initiative through the mobile terminal or the electronic terminal in the restaurant. Send the dining completion instruction to confirm that the customer's dining is completed, and different methods can be selected according to the actual scene to confirm that the customer's dining is completed.
  • the method further includes:
  • the identity identifier refers to the identification information that can uniquely identify the customer's identity, which can be the customer's ID card information, account information, terminal device identification code, or the customer's personal WeChat information, or the customer's mobile phone number. and many more.
  • the third customer refers to a customer who orders a meal.
  • the server in order to prevent someone from jumping in line to occupy the table, it is necessary to verify the identity of the customer ordering at the table.
  • the server When detecting that the customer is ordering, the server will request the customer’s mobile terminal to obtain Identity identification, for example, when a customer uses WeChat to scan the QR code of a table to order a meal, the server will request the customer’s personal WeChat information; when the customer allows the server to obtain the identity, it generates a point that carries the customer’s identity.
  • the meal order is sent to the server; after the server receives the ordering order carrying the identity of the third customer, it determines whether the customer meets the ordering requirements; if the customer meets the ordering requirements, it determines that the customer has the right to order and sends it to the customer Menu information; if the customer does not meet the ordering requirements, a prompt message is sent to the customer, and the prompt information is used to remind the customer that he does not have the right to order. So as to ensure that the table will not be occupied by others jumping in line and improve the user experience.
  • the customer does not meet the ordering requirements, obtain information about free tables in the restaurant, send the free table information to the customer, and prompt the customer to go to the free table to order.
  • the customer meets the ordering requirements, and after ordering, the customer’s identity is bound to the table, and other people are prohibited from ordering at the table to prevent the customer from being caught temporarily after leaving the table. Others occupy the table.
  • the judging whether the third customer meets the order requirement according to the identity of the third customer includes:
  • the identity of the third customer is consistent with the identity of the waiting customer, it is determined that the third customer meets the order requirement.
  • the table to be tabled refers to a table where a customer performs an ordering operation.
  • the table to be table where the third customer is currently located, and determine whether the table to be table has been allocated to the waiting customer; the table to be table can be queried in the database. If the query result is empty, it means that the table to be seated is not allocated to the waiting customer. If the corresponding customer identity is queried, it means that the table with table seat is allocated to the waiting customer. Customer; if the waiting table is not allocated to the waiting customer, determine that the waiting table is a free table not used by the customer, and allocate the waiting table to the third customer.
  • the identity of the waiting customer is obtained, and it is determined whether the identity of the third customer is consistent with the identity of the waiting customer, that is, it is determined that the third customer is Whether the waiting customer is the same person, and if the identity of the third customer is consistent with the identity of the waiting customer, it is determined that the third customer meets the ordering requirements, so as to ensure that the table will not be occupied by others jumping in line, Improve the user experience.
  • the customers who match the designated table can be determined, and whether the customer has confirmed the meal, then the waiting customers who need to go to the designated table to eat can be determined, based on the customer's current location information and The location information of the designated table is generated, the navigation route is generated, and the navigation route is sent to the customer, so that the customer can know the specific location of the designated table and can go to the designated table for dinner according to the navigation route, without waiting for the service staff to come and guide, so that Customers can go to the designated table to eat at the first time, which reduces the waiting time for customers and at the same time improves the dining efficiency of the restaurant.
  • FIG. 2 is a functional module diagram of a preferred embodiment of a restaurant route navigation device disclosed in the present invention.
  • the restaurant route navigation device runs on a server.
  • the restaurant route navigation device may include multiple functional modules composed of program code segments.
  • the program code of each program segment in the restaurant route navigation device can be stored in a memory and executed by at least one processor to execute part or all of the steps in the restaurant ordering method described in FIG. 1.
  • the restaurant route navigation device can be divided into multiple functional modules according to the functions it performs.
  • the functional modules may include: a determination module 201, a first judgment module 202, an acquisition module 203, a generation module 204, and a sending module 205.
  • the module referred to in the present invention refers to a series of computer program segments that can be executed by at least one processor and can complete fixed functions, and are stored in a memory. In some embodiments, the functions of each module will be detailed in subsequent embodiments.
  • the determining module 201 is configured to determine the first customer who matches the target table from among the customers currently waiting for a meal when it is detected that there is a free target table;
  • the target table refers to an idle table where the customer has finished eating and is cleaned by the service staff.
  • the table can be a dining table, a dining table, a box, etc.
  • the first customer refers to the first waiting customer in the queuing queue of the target table
  • the waiting customers are queued in the queuing queue in the order of queuing time
  • the status of the table includes free (not used by customers) and used.
  • the status of the table can be stored in the database as a part of the table information, and the server can obtain the status of the table at any time.
  • the server detects that the target table is free, the server needs to determine the first customer that matches the target table from among the waiting customers (that is, the waiting customer of the current called number), and the The target table is allocated to the first customer, and can perform functions such as dining confirmation and dining reminder for the first customer.
  • the identity of the first customer may be associated with the table information of the target table and stored in a database, and the identity of the first customer is bound to the target table , Lock the target table, and when the first customer finishes eating, the target table will be released before it can be allocated to other customers.
  • the identity identifier refers to the identification information that can uniquely identify the customer's identity, which can be the customer's ID card information, account information, terminal device identification code, or the customer's personal WeChat information, or the customer's mobile phone number. and many more.
  • the server can send a request to the customer's mobile terminal to obtain the customer's identity.
  • the first judgment module 202 is configured to judge whether the first customer has confirmed the meal within a preset time
  • the customer's location information can be detected. When the customer has reached the target table position, it is determined that the customer has confirmed the meal.
  • the customer can actively send the confirmation instruction to confirm the meal.
  • the customer has confirmed the meal, it can be confirmed that the customer has confirmed the meal when the customer performs the order operation, and so on.
  • a reminder time can be preset.
  • first reminder information can be sent to the first customer, where the reminder information is used for Remind the first customer to confirm the meal; or, when it is detected that the first customer has not reached the location of the target table within the reminder time (the customer has reached the target area within the preset time period, it is determined
  • the customer confirms the meal without requiring the customer to be in the target area at all times, avoiding repeated reminders or false reminders, affecting user experience), and sending a second reminder message to the first customer, where the second reminder message is used to remind The customer goes to the target table to eat.
  • the obtaining module 203 is configured to obtain the first location information where the first customer is currently located if the first customer has confirmed eating within a preset time;
  • a location obtaining request may be sent to the mobile terminal of the first customer, and the location obtaining request is used to obtain the first location information where the first customer is currently located.
  • the location obtaining request carries explanatory text, and the explanatory text is used to explain to the customer the purpose and importance of the location obtaining request to obtain the customer's location information.
  • the generating module 204 is configured to generate a navigation route according to the first location information and the second location information where the target table is located;
  • the second location information where the target table is located may be pre-stored in the database, or may be obtained by the server sending a request to the electronic terminal on the target table.
  • the current location of the first customer can be marked on a pre-saved restaurant map, and the The location of the target table and generate a navigation route. It can be seen that the generation of the navigation route allows customers to go to the target table for dinner without waiting for the guidance of the service staff, which saves customers' time. At the same time, customers can go to the table for dinner at the first time, which also improves the restaurant. Dining efficiency.
  • the sending module 205 is configured to send the navigation route to the first customer.
  • the navigation route may be sent to the first customer.
  • the navigation route may be sent to the mobile terminal of the first customer, so that the customer can go to the target table by himself according to the navigation route. There is no need to wait for the service staff to guide, which saves customers' time. At the same time, customers can go to the table for dinner at the first time, which also improves the dining efficiency of the restaurant.
  • the restaurant route navigation device may further include:
  • the second judgment module is used to judge whether the first position information is consistent with the second position information where the target table is located after the obtaining module 203 obtains the first location information where the first customer is currently located;
  • the second judgment module is further configured to judge whether the first position where the first customer is currently located belongs to the restaurant area if the first position information is inconsistent with the second position information where the target table is located;
  • the generating module 204 According to the first location information and the second location information where the target table is located, the generating module 204 generates a navigation route specifically as follows:
  • a navigation route is generated according to the first location information and the second location information where the target table is located.
  • the restaurant area refers to the area near the restaurant, which can be within 50 meters of the restaurant, or within 100 meters of the restaurant, etc. This range can be set.
  • the location information can be longitude and latitude, and it can be first determined whether the first location information where the first customer is currently located is consistent with the second location information where the target table is located, that is, it is determined Whether the first customer has reached the location of the target table, if the first location information of the first customer is consistent with the second location information of the target table, that is, the first customer’s
  • the longitude of a position is the same as the longitude of the second position of the target table
  • the latitude of the first position of the first customer is the same as the latitude of the second position of the target table, indicating that the first customer The position of the target table has been reached, and there is no need to generate a navigation route.
  • the longitude of the middle position of the restaurant can be determined as the longitude of the restaurant
  • the latitude of the middle position of the restaurant can be determined as the latitude of the restaurant.
  • the server can calculate according to the longitude and latitude of the restaurant and the longitude and latitude of the first customer The first distance between the first customer and the restaurant, if the first distance is less than the preset second distance (a second distance can be preset from the middle position of the restaurant, the server determines that the middle position of the restaurant is the center of the circle, the second distance The second distance is the circular area formed by the radius is the restaurant range area), it is determined that the first position where the first customer is currently located belongs to the restaurant range area, and if the first distance is greater than the preset second distance, it is determined The first location where the first customer is currently located does not belong to the restaurant area.
  • a second distance can be preset from the middle position of the restaurant, the server determines that the middle position of the restaurant is the center of the circle, the second distance The second distance is the circular area formed by the radius is the restaurant range area
  • the first location where the first customer is currently located does not belong to the area of the restaurant, it indicates that the first customer may be on the way to the restaurant, and the navigation inside the restaurant is temporarily unnecessary; if the first customer is currently located
  • the first location belongs to the restaurant area, indicating that the first customer has arrived near the restaurant and needs a navigation route inside the restaurant.
  • Generate navigation routes it can be seen that when a customer reaches the restaurant area, the server can generate a navigation route inside the restaurant for the customer to navigate, allowing the customer to go to the target table for dinner without waiting for the service staff to guide, which saves the customer’s time.
  • customers can go to the table to eat at the first time, which also improves the dining efficiency of the restaurant.
  • the determining module 201 is further configured to, if the first customer does not confirm the meal within a preset time, or when a meal cancellation instruction sent by the first customer is received, Determining that the first customer cancels the meal;
  • the determining module 201 is further configured to determine a second customer who matches the target table position from a plurality of waiting customers currently waiting to eat;
  • the restaurant route navigation device may further include:
  • the allocation module is used to allocate the target table to the second customer.
  • the customer may be temporarily busy and cannot come to eat, but the queue is not cancelled (maybe forget to cancel the queue), it is necessary to determine whether the first customer is received within the preset time If the first customer’s confirmation meal instruction is not received within the preset time, indicating that the first customer is busy with other things and cannot come to eat, confirm that the first customer cancels the meal; Or, the first customer may input a meal cancellation instruction and send it to the system, and when the system receives the meal cancellation instruction, it is determined that the first customer cancels the meal. After it is determined that the first customer cancels the meal, according to the table information, a second customer is determined from all waiting customers in the multiple queues, and the target table is allocated to the second customer.
  • the number can be called again, that is, the target table is reassigned to waiting customers to avoid that the target table is not available Customers go to eat, which improves the dining efficiency of the restaurant. At the same time, it re-calls numbers and allocates tables in time to improve the customer experience.
  • the acquiring module 203 is also used for when the sending module 205 sends the navigation route to the first customer, when receiving a help instruction sent by the first customer To obtain the third location information where the first customer is currently located;
  • the generating module 204 is further configured to generate a help request carrying the third location information
  • the sending module 205 is also used to send the help request to the first service personnel.
  • the third location information may be consistent with or inconsistent with the first location information, because the location of the customer may change, and the location of the customer may be different at different times.
  • the help-seeking instruction is used to indicate that the first customer cannot reach the target table according to the navigation route.
  • the help request includes the third location information where the first customer is currently located, and is used to instruct the first service staff to help the first customer.
  • the first customer may not be able to reach the target table position according to the navigation route, such as the elderly; or, the first customer cannot receive the Navigation route waiting. Therefore, the first customer can send a help-seeking instruction, wherein the help-seeking instruction is used to indicate that the first customer cannot reach the target table according to the navigation route; when the server receives the help instruction, it needs to obtain the first A customer’s current third location information is then generated, and then a help request carrying the third location information is generated, and the help request is sent to the first service staff, instructing the first service staff to go to the first The current location of the customer and help the first customer go to the target table. This ensures that the customer goes to the target table smoothly and improves the customer experience.
  • the restaurant can be divided into different areas, each area will be assigned a corresponding service staff to be responsible, so that the service staff can only focus on the area they are responsible for, so that they can quickly respond to customer requirements, so the target table can be determined
  • the area to which the table belongs to determine the service staff responsible for the target table; however, each service staff may be in a different state at different times, where the state includes working state and idle state, and only the service in the idle state It is convenient for personnel to handle new tasks. Therefore, it can be determined from the multiple service personnel responsible for the area to which the target table belongs that the currently idle service staff is the first service staff.
  • you can pass whether to receive The idle command sent by the handheld terminals of multiple service personnel in the area to which the target table belongs is used to determine whether there are idle service personnel among the multiple service personnel.
  • the first server who is currently in an idle state may be determined from multiple service personnel in charge of other areas. You can also set the corresponding priority for each task of the service staff.
  • the service staff in charge of the area to which the target table belongs are all at work, or when all the service staff in the restaurant are at work; get the first priority of the task currently handled by each service staff and go to the help desk
  • a service staff whose first priority is lower than the second priority may be determined as the first service staff.
  • the restaurant route navigation device may further include:
  • the acquiring module 203 is further configured to acquire table information of the target table when it is detected that the first customer of the target table has finished eating;
  • the generating module 204 is further configured to generate a cleaning instruction for the target table according to the table information
  • the sending module 205 is also used to send the cleaning instruction to the second service personnel.
  • the cleaning instruction is used to instruct the service personnel to clean the target table.
  • the table information may include, but is not limited to, the number of the table, the type of the table, and the position of the table.
  • the table information of the target table is acquired; when it is detected that the first customer has finished eating, The target table needs to be cleaned up before it can be used by other customers. Therefore, it is necessary to generate a cleaning instruction for the target table according to the table information, and send the cleaning instruction to the current idle state And let the second service staff clean up the target table. It can be seen that when it is detected that the customer of the target table has finished eating, the service staff can be notified to clear the table. By promptly notifying the idle service staff to clear the table, the table can be used by other customers in a short time, reducing other Customer waiting time.
  • the restaurant can be divided into different areas, each area will be assigned a corresponding service staff to be responsible, but each service staff may be in a different state at different times, where the state includes working state and idle state, Only the service staff in the idle state can handle new tasks conveniently. Therefore, the currently idle service staff can be determined as the second service staff from the multiple service staff responsible for the area to which the target table belongs. , It can be judged whether there are idle service personnel among the plurality of service personnel by whether an idle instruction sent by the handheld terminal of the plurality of service personnel in the area to which the target table belongs is received. Optionally, it is also possible to detect whether there are idle service personnel among the multiple service personnel in the area to which the target table belongs through various surveillance cameras installed in the restaurant.
  • the second server who is currently in an idle state may be determined from multiple service personnel in charge of other areas. You can also set the corresponding priority for each task of the service staff.
  • the service staff responsible for the area to which the target table belongs are all in working condition, or when all the service staff in the restaurant are in working condition; obtain the first priority of the task currently processed by each service staff and clear the table
  • the service personnel whose first priority is lower than the second priority may be determined as the second service personnel.
  • the first customer can be determined by detecting the location information of the first customer. Whether the customer has left the restaurant or not, it can also be monitored at the entrance of the restaurant by using facial recognition technology to determine whether the first customer has left the restaurant, etc.) to determine that the customer has finished eating.
  • the customer can also take the initiative through the mobile terminal or the electronic terminal in the restaurant. Send the dining completion instruction to confirm that the customer's dining is completed, and different methods can be selected according to the actual scene to confirm that the customer's dining is completed.
  • the restaurant route navigation device may further include:
  • the receiving module is used to receive the ordering instruction carrying the identity of the third customer
  • the third judgment module is used for judging whether the third customer meets the order requirements according to the identity of the third customer;
  • the determining module 201 is further configured to determine that the third customer has the right to order if the third customer meets the order requirements;
  • the sending module 205 is also used to send menu information to the third customer.
  • the identity identifier refers to the identification information that can uniquely identify the customer's identity, which can be the customer's ID card information, account information, terminal device identification code, or the customer's personal WeChat information, or the customer's mobile phone number. and many more.
  • the third customer refers to a customer who orders a meal.
  • the server in order to prevent someone from jumping in line to occupy the table, it is necessary to verify the identity of the customer ordering at the table.
  • the server When detecting that the customer is ordering, the server will request the customer’s mobile terminal to obtain Identity identification, for example, when a customer uses WeChat to scan the QR code of a table to order a meal, the server will request the customer’s personal WeChat information; when the customer allows the server to obtain the identity, it generates a point that carries the customer’s identity.
  • the meal order is sent to the server; after the server receives the ordering order carrying the identity of the third customer, it determines whether the customer meets the ordering requirements; if the customer meets the ordering requirements, it determines that the customer has the right to order and sends it to the customer Menu information; if the customer does not meet the ordering requirements, a prompt message is sent to the customer, and the prompt information is used to remind the customer that he does not have the right to order. So as to ensure that the table will not be occupied by others jumping in line and improve the user experience.
  • the customer does not meet the ordering requirements, obtain information about free tables in the restaurant, send the free table information to the customer, and prompt the customer to go to the free table to order.
  • the customer meets the ordering requirements, and after ordering, the customer’s identity is bound to the table, and other people are prohibited from ordering at the table to prevent the customer from being caught temporarily after leaving the table. Others occupy the table.
  • the third judgment module includes:
  • the determining sub-module is used to determine the waiting table seat of the third customer currently
  • the judging sub-module is used to judge whether the waiting table seats have been allocated to waiting customers;
  • the obtaining sub-module is used to obtain the identity of the waiting customer if the waiting table has been allocated to the waiting customer;
  • the judgment sub-module is also used to judge whether the identity of the third customer is consistent with the identity of the waiting customer;
  • the determining sub-module is further configured to determine that the third customer meets the ordering requirement if the identity of the third customer is consistent with the identity of the waiting customer.
  • the table to be tabled refers to a table where a customer performs an ordering operation.
  • the table to be table where the third customer is currently located, and determine whether the table to be table has been allocated to the waiting customer; the table to be table can be queried in the database. If the query result is empty, it means that the table to be seated is not allocated to the waiting customer. If the corresponding customer identity is queried, it means that the table with table seat is allocated to the waiting customer. Customer; if the waiting table is not allocated to the waiting customer, determine that the waiting table is a free table not used by the customer, and allocate the waiting table to the third customer.
  • the identity of the waiting customer is obtained, and it is determined whether the identity of the third customer is consistent with the identity of the waiting customer, that is, it is determined that the third customer is Whether the waiting customer is the same person, and if the identity of the third customer is consistent with the identity of the waiting customer, it is determined that the third customer meets the ordering requirements, so as to ensure that the table will not be occupied by others jumping in line, Improve the user experience.
  • the customers who match the designated table can be determined, and whether the customer has confirmed the meal, then the waiting customers who need to go to the designated table to eat can be determined, according to the customer's current location Information and the location information of the designated table, generate a navigation route, and send the navigation route to the customer, so that the customer can know the specific location of the designated table and can go to the designated table for dinner according to the navigation route, without waiting for the service staff to come and guide. So that customers can go to the designated table to eat at the first time, reducing the waiting time of customers, and at the same time, improving the dining efficiency of the restaurant.
  • Fig. 3 is a schematic structural diagram of a server in a preferred embodiment of the method for navigating a restaurant route according to the present invention.
  • the server 3 includes a memory 31, at least one processor 32, a computer program 33 stored in the memory 31 and executable on the at least one processor 32, and at least one communication bus 34.
  • FIG. 3 is only an example of the server 3, and does not constitute a limitation on the server 3. It may include more or less components than those shown in the figure, or combine some components. Components, or different components, for example, the server 3 may also include input and output devices, network access devices, and so on.
  • the at least one processor 32 may be a central processing unit (Central Processing Unit, CPU), or other general-purpose processors, digital signal processors (Digital Signal Processors, DSPs), application specific integrated circuits (ASICs). ), Field-Programmable Gate Array (FPGA) or other programmable logic devices, discrete gates or transistor logic devices, discrete hardware components, etc.
  • the processor 32 can be a microprocessor or the processor 32 can also be any conventional processor, etc.
  • the processor 32 is the control center of the server 3, and connects each of the entire server 3 through various interfaces and lines. section.
  • the memory 31 may be used to store the computer program 33 and/or modules/units.
  • the processor 32 runs or executes the computer programs and/or modules/units stored in the memory 31 and calls the computer programs and/or modules/units stored in the memory 31.
  • the data in 31 realizes various functions of the server 3.
  • the memory 31 may mainly include a storage program area and a storage data area, where the storage program area may store an operating system, an application program required by at least one function (such as a sound playback function, an image playback function, etc.); the storage data area may Data (such as audio data, etc.) created according to the use of the server 3 and the like are stored.
  • the memory 31 may include non-volatile memory, such as a hard disk, a memory, a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a Secure Digital (SD) card, a flash memory card (Flash Card), At least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device.
  • non-volatile memory such as a hard disk, a memory, a plug-in hard disk, a smart memory card (Smart Media Card, SMC), a Secure Digital (SD) card, a flash memory card (Flash Card), At least one magnetic disk storage device, flash memory device, or other non-volatile solid state storage device.
  • the memory 31 in the server 3 stores multiple instructions to implement a restaurant route navigation method, and the processor 32 can execute the multiple instructions to achieve:
  • the first customer who matches the target table is determined from the customers currently waiting to eat;
  • the navigation route is sent to the first customer.
  • the processor 32 may execute the multiple instructions to achieve:
  • the first location information is inconsistent with the second location information where the target table is located, determining whether the first location currently located by the first customer belongs to the restaurant area;
  • a navigation route is generated according to the first location information and the second location information where the target table is located.
  • the processor 32 can execute the multiple instructions to achieve:
  • the first customer does not confirm the meal within the preset time, or when a meal cancellation instruction sent by the first customer is received, determining that the first customer cancels the meal;
  • the processor 32 can execute the multiple instructions to achieve:
  • the processor 32 can execute the multiple instructions to achieve:
  • the processor 32 can execute the multiple instructions to achieve:
  • the judging whether the third customer meets the ordering requirement according to the identity of the third customer includes:
  • the identity of the third customer is consistent with the identity of the waiting customer, it is determined that the third customer meets the order requirement.
  • the customers who match the designated table can be determined, and whether the customer has confirmed the meal, then the waiting customers who need to go to the designated table to eat can be determined, based on the customer's current location information and The location information of the designated table is generated, the navigation route is generated, and the navigation route is sent to the customer, so that the customer can know the specific location of the designated table and can go to the designated table for dinner according to the navigation route, without waiting for the service staff to come and guide, so that Customers can go to the designated table to eat at the first time, which reduces the waiting time for customers and at the same time improves the dining efficiency of the restaurant.
  • the integrated modules/units of the server 3 are implemented in the form of software functional units and sold or used as independent products, they can be stored in a computer readable storage medium.
  • the present invention implements all or part of the processes in the above-mentioned embodiments and methods, and can also be completed by instructing relevant hardware through a computer program.
  • the computer program can be stored in a computer-readable storage medium. When the program is executed by the processor, the steps of the foregoing method embodiments can be implemented.
  • the computer program includes computer program code, and the computer program code may be in the form of source code, object code, executable file, or some intermediate forms.
  • the computer-readable medium may include: any entity or device capable of carrying the computer program code, recording medium, U disk, mobile hard disk, magnetic disk, optical disk, computer memory, read-only memory (ROM, Read-Only Memory) .
  • modules described as separate components may or may not be physically separated, and the components displayed as modules may or may not be physical units, that is, they may be located in one place, or they may be distributed on multiple network units. Some or all of the modules may be selected according to actual needs to achieve the objectives of the solutions of the embodiments.
  • the functional modules in the various embodiments of the present invention may be integrated into one processing unit, or each unit may exist alone physically, or two or more units may be integrated into one unit.
  • the above-mentioned integrated unit can be implemented in the form of hardware or in the form of hardware plus software functional modules.

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Abstract

一种餐厅路线导航方法、装置、服务器以及存储介质，该方法包括：当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与目标桌位匹配的第一顾客（S11）；判断在预设时间内第一顾客是否已确认就餐（S12）；若在预设时间内第一顾客已确认就餐，获取第一顾客当前所处的第一位置信息（S13）；根据第一位置信息以及目标桌位所在的第二位置信息，生成导航路线（S14）；将导航路线发送给第一顾客（S15）。该方法能提高餐厅的就餐效率。

Description

餐厅路线导航方法、装置、服务器及存储介质
本申请要求于2019年3月29日提交中国专利局，申请号为201910253244.3、发明名称为“餐厅路线导航方法、装置、服务器及存储介质”的中国专利申请的优先权，其全部内容通过引用结合在本申请中。
技术领域
本发明涉及餐厅管理技术领域，尤其涉及一种餐厅路线导航方法、装置、服务器及存储介质。
背景技术
随着人们生活水平的提高，越来越多的用户习惯在餐厅就餐，以享受餐厅提供的美味佳肴。在用餐高峰期的时候，顾客需要排队取号，而且没有多余的桌位位置选择，餐厅会配置服务人员指引顾客前往指定的桌位就餐。
实践中发现，由于顾客不知道指定桌位的具体位置，需要等待服务人员过来指引前往指定的桌位就餐，服务人员需要在餐厅门口和各个桌位之间往返。
由于餐厅顾客较多，服务人员数量有限，不可避免地会出现差错，比如短时间内有多个顾客需要前往不同的桌位就餐，服务人员不能及时指引顾客前往指定的桌位就餐，增加了顾客的等待时间。可见，目前的人工指引方式，使得餐厅的就餐效率较低。
发明内容
鉴于以上内容，有必要提供一种餐厅路线导航方法、装置、服务器及存储介质，能够减少顾客的等待时间，同时，提高餐厅的就餐效率。
本发明的第一方面提供一种餐厅路线导航方法，所述方法包括：
当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
判断在预设时间内所述第一顾客是否已确认就餐；
若在预设时间内所述第一顾客已确认就餐，获取所述第一顾客当前所处的第一位置信息；
根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
将所述导航路线发送给所述第一顾客。
在一种可能的实现方式中，所述获取所述第一顾客当前所处的第一位置信息之后，所述方法还包括：
判断所述第一位置信息与所述目标桌位所在的第二位置信息是否一致；
若所述第一位置信息与所述目标桌位所在的第二位置信息不一致，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；
若所述第一顾客当前所处的第一位置属于餐厅范围区域，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
在一种可能的实现方式中，所述方法还包括：
若在预设时间内所述第一顾客未确认就餐，或，当接收到所述第一顾客发送的取消就餐指令时，确定所述第一顾客取消就餐；
从当前等待就餐的多个等待顾客中确定与所述目标桌位匹配的第二顾客；
将所述目标桌位分配给所述第二顾客。
在一种可能的实现方式中，所述将所述导航路线发送给所述第一顾客之后，所述方法还包括：
当接收到所述第一顾客发送的求助指令时，获取所述第一顾客当前所处的第三位置信息；
生成携带有所述第三位置信息的帮助请求；
将所述帮助请求发送给第一服务人员。
在一种可能的实现方式中，所述方法还包括：
当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；
根据所述桌位信息，生成针对所述目标桌位的清理指令；
发送所述清理指令给第二服务人员。
在一种可能的实现方式中，所述方法还包括：
接收携带有第三顾客的身份标识的点餐指令；
根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求；
若所述第三顾客符合点餐要求，确定所述第三顾客具备点餐的权限；
向所述第三顾客发送菜单信息。
在一种可能的实现方式中，所述根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求包括：
确定所述第三顾客当前所在的待就餐桌位；
判断所述待就餐桌位是否已经分配给等待顾客；
若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识；
判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致；
若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求。
本发明的第二方面提供一种餐厅路线导航装置，所述装置包括：
确定模块，用于当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
第一判断模块，用于判断在预设时间内所述第一顾客是否已确认就餐；
获取模块，用于若在预设时间内所述第一顾客已确认就餐，获取所述第一 顾客当前所处的第一位置信息；
生成模块，用于根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
发送模块，用于将所述导航路线发送给所述第一顾客。
本发明的第三方面提供一种服务器，所述服务器包括处理器和存储器，所述处理器用于执行所述存储器中存储的计算机程序时实现所述的餐厅路线导航方法。
本发明的第四方面提供一种计算机可读存储介质，所述计算机可读存储介质上存储有计算机程序，所述计算机程序被处理器执行时实现所述的餐厅路线导航方法。
由以上技术方案，本发明中，可以确定与指定桌位匹配的顾客，并确定顾客是否已确认就餐，即可以确定需要前往指定桌位就餐的等待顾客，根据顾客当前所处的位置信息以及指定桌位的位置信息，生成导航路线，并将导航路线发送给顾客，让顾客可以知道指定桌位的具体位置并可以根据导航路线前往指定桌位就餐，不需要等待服务人员过来指引，从而使顾客可以在第一时间前往指定的桌位就餐，减少了顾客的等待时间，同时，提高了餐厅的就餐效率。
附图说明
图1是本发明公开的一种餐厅路线导航方法的较佳实施例的流程图。
图2是本发明公开的一种餐厅路线导航装置的较佳实施例的功能模块图。
图3是本发明实现餐厅路线导航方法的较佳实施例的服务器的结构示意图。
具体实施方式
下面将结合本发明实施例中的附图，对本发明实施例中的技术方案进行清楚、完整地描述，显然，所描述的实施例仅仅是本发明一部分实施例，而不是全部的实施例。基于本发明中的实施例，本领域普通技术人员在没有做出创造性劳动前提下所获得的所有其他实施例，都属于本发明保护的范围。
除非另有定义，本文所使用的所有的技术和科学术语与属于本发明的技术领域的技术人员通常理解的含义相同。本文中在本发明的说明书中所使用的术语只是为了描述具体的实施例的目的，不是旨在于限制本发明。
为使本发明的上述目的、特征和优点能够更加明显易懂，下面结合附图和具体实施方式对本发明作进一步详细的说明。
本发明实施例的餐厅路线导航方法应用在服务器中，也可以应用在服务器和通过网络与所述服务器进行连接的电子设备所构成的硬件环境中，由服务器和电子设备共同执行。网络包括但不限于：广域网、城域网或局域网。
其中，服务器可以是指能对网络中其它设备(如电子设备)提供服务的计 算机系统。
所述电子设备是一种能够按照事先设定或存储的指令，自动进行数值计算和/或信息处理的设备，其硬件包括但不限于微处理器、专用集成电路(ASIC)、现场可编程门阵列(FPGA)、数字处理器(DSP)、嵌入式设备等。所述电子设备还可包括网络设备和/或用户设备。其中，所述网络设备包括但不限于单个网络服务器、多个网络服务器组成的服务器组或基于云计算(Cloud Computing)的由大量主机或网络服务器构成的云。所述用户设备包括但不限于任何一种可与用户通过键盘、鼠标、遥控器、触摸板或声控设备等方式进行人机交互的电子产品，例如，个人计算机、平板电脑、智能手机、个人数字助理PDA等。
请参见图1，图1是本发明公开的一种餐厅路线导航方法的较佳实施例的流程图。其中，根据不同的需求，该流程图中步骤的顺序可以改变，某些步骤可以省略。
S11、当检测到有空闲的目标桌位时，服务器从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客。
其中，所述目标桌位是指顾客就餐完毕并被服务人员清理干净的空闲的桌位。
其中，所述桌位可以为餐桌、餐台以及包厢等。
其中，所述第一顾客是指所述目标桌位的排队队列中最前面的等待顾客，所述等待顾客在所述排队队列中是按照排队时间的先后顺序排队的，排队时间最早的等待顾客排在最前面。
本发明实施例中，桌位的状态包括空闲(没有顾客使用)和被使用，桌位的状态可以作为桌位信息的一部分保存在数据库中，服务器可以随时获取桌位的状态。当服务器检测到有空闲的所述目标桌位时，服务器需要从多个所述等待顾客中确定与所述目标桌位匹配的第一顾客(即当前被叫号的等待顾客)，将所述目标桌位分配给所述第一顾客，可以执行对所述第一顾客进行就餐确认、就餐提示等功能。
可选的，所述第一顾客的身份标识可以与所述目标桌位的桌位信息建立关联，并保存在数据库中，将所述第一顾客的身份标识与所述目标桌位进行绑定，锁定所述目标桌位，当所述第一顾客就餐完毕后，所述目标桌位会被释放，才可以被分配给其他顾客。其中，所述身份标识是指可以唯一识别顾客身份的标识信息，可以为顾客的身份证信息，账号信息，终端设备识别码，也可以为顾客的个人微信信息，还可以为顾客的手机号码，等等。服务器可以向顾客的移动终端发送请求，获取顾客的身份标识。
S12、服务器判断在预设时间内所述第一顾客是否已确认就餐，若是，执行步骤S13，若否，结束本流程。
其中，判断顾客是否已确认就餐的方式有多种，可以检测顾客的位置信息，当顾客已经到达所述目标桌位的位置时，确定顾客已确认就餐，可以由 顾客主动发送确认就餐指令，确定顾客已确认就餐，可以在顾客进行订单操作时，确定顾客已确认就餐，等等。
可选的，可以预先设置一个提醒时间，当检测到所述第一顾客在所述提醒时间内未确认就餐，可以发送第一提醒信息给所述第一顾客，其中，所述提醒信息用于提醒所述第一顾客确认就餐；或，当检测到所述第一顾客在所述提醒时间内未到达所述目标桌位所在的位置时(顾客在预设时间段内到达过目标区域即判断顾客确认就餐，不需要顾客在始终处于目标区域，避免重复提醒或误提醒，影响用户体验)，发送第二提醒信息给所述第一顾客，其中，所述第二提醒信息用于提醒所述顾客前往所述目标桌位就餐。
作为一种可选的实施方式，所述方法还包括：
若在预设时间内所述第一顾客未确认就餐，或，当接收到所述第一顾客发送的取消就餐指令时，确定所述第一顾客取消就餐；
从当前等待就餐的多个等待顾客中确定与所述目标桌位匹配的第二顾客；
将所述目标桌位分配给所述第二顾客。
在该可选的实施方式中，因为顾客可能临时有事情而不能前来就餐，但并没有取消排队(可能忘记取消排队)，所以，需要判断在预设时间内是否接收到所述第一顾客的确认就餐指令；若在预设时间内未接收到所述第一顾客的确认就餐指令，表明所述第一顾客在忙其它的事情而不能前来就餐，确定所述第一顾客取消就餐；或，所述第一顾客可以输入取消就餐指令并发送给系统，当系统接收到所述取消就餐指令时，确定所述第一顾客取消就餐。在确定所述第一顾客取消就餐后，根据所述桌位信息，从多个所述排队队列的所有等待顾客中确定第二顾客，将所述目标桌位分配给所述第二顾客。可见，在确认当前不能就餐但是没有取消排队的顾客后，或，确认发送取消就餐指令的顾客后；可以重新叫号，即将所述目标桌位重新分配给等待顾客，避免所述目标桌位没有顾客前往就餐，提高了餐厅的就餐效率，同时，及时重新叫号、分配桌位，提高了顾客的体验。
S13、服务器获取所述第一顾客当前所处的第一位置信息。
本发明实施例中，可以向所述第一顾客的移动终端发送位置获取请求，所述位置获取请求用于获取所述第一顾客当前所处的第一位置信息。
可选的，所述位置获取请求携带有说明文字，所述说明文字用于向顾客说明所述位置获取请求获取顾客的位置信息的用途以及重要性等。
S14、服务器根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
其中，所述目标桌位所在的第二位置信息可以是预先保存在数据库中的，也可以由服务器向所述目标桌位上的电子终端发送请求来获取。
本发明实施例中，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，可以在预先保存的餐厅地图上标注所述第一顾客当前所处的位置，以及标注所述目标桌位所在的位置，并生成导航路线。可见，生成导航路线， 可以让顾客自行前往所述目标桌位就餐，而不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅的就餐效率。
作为一种可选的实施方式，所述步骤S13之后，所述方法还包括：
判断所述第一位置信息与所述目标桌位所在的第二位置信息是否一致；
若所述第一位置信息与所述目标桌位所在的第二位置信息不一致，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；
若所述第一顾客当前所处的第一位置属于餐厅范围区域，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
其中，所述餐厅范围区域，是指餐厅附近的区域，可以是餐厅附近50米以内，也可以是餐厅附近100米以内等，这个范围是可以设置的。
在该可选的实施方式中，位置信息可以为经度和纬度，可以先判断所述第一顾客当前所处的第一位置信息与所述目标桌位所在的第二位置信息是否一致，即判断所述第一顾客是否已经到达所述目标桌位所在的位置，若所述第一顾客的第一位置信息与所述目标桌位所在的第二位置信息一致，即所述第一顾客的第一位置的经度和所述目标桌位的第二位置的经度相同，且所述第一顾客的第一位置的纬度和所述目标桌位的第二位置的纬度相同，表明所述第一顾客已经到达目标桌位所在的位置，不需要再生成导航路线。若所述第一顾客当前所处的第一位置信息与所述目标桌位所在的第二位置信息不一致，需要再次进行判断，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；可以将餐厅中间位置的经度确定为餐厅的经度，将餐厅中间位置的纬度确定为餐厅的纬度，服务器可以根据餐厅的经度和纬度，以及根据所述第一顾客的经度和纬度，计算出所述第一顾客和餐厅之间的第一距离，若所述第一距离小于预设的第二距离(可以从餐厅中间位置预设一个第二距离，服务器确定与餐厅中间位置为圆心、第二距离为半径构成的圆形区域为餐厅范围区域)，则确定所述第一顾客当前所处的第一位置属于餐厅范围区域，若所述第一距离大于预设的第二距离，则确定所述第一顾客当前所处的第一位置不属于餐厅范围区域。若所述第一顾客当前所处的第一位置不属于餐厅范围区域，表明所述第一顾客可能在前往餐厅的路上，暂时不需要餐厅内部的导航；若所述第一顾客当前所处的第一位置属于餐厅范围区域，表明所述第一顾客已到达餐厅附近，需要餐厅内部的导航路线，这时，可以根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。可见，当顾客到达餐厅范围区域时，服务器可以生成餐厅内部的导航路线为顾客进行导航，可以让顾客自行前往所述目标桌位就餐，而不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅就餐效率。
S15、服务器将所述导航路线发送给所述第一顾客。
本发明实施例中，可以将所述导航路线发送给所述第一顾客。比如，可以将所述导航路线发送到所述第一顾客的移动终端上，从而使顾客可以根据 所述导航路线自行前往所述目标桌位。不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅的就餐效率。
作为一种可选的实施方式，步骤S15之后，所述方法还包括：
当接收到所述第一顾客发送的求助指令时，获取所述第一顾客当前所处的第三位置信息；
生成携带有所述第三位置信息的帮助请求；
将所述帮助请求发送给第一服务人员。其中，所述第三位置信息可能与所述第一位置信息一致，也可能不一致，因为顾客的位置可以改变，在不同的时刻，顾客的位置可能不一样。
其中，所述求助指令用于指示所述第一顾客无法根据所述导航路线到达所述目标桌位。
其中，所述帮助请求包括所述第一顾客当前所处的第三位置信息，用于指示所述第一服务人员前往帮助所述第一顾客。
在该可选的实施方式中，所述第一顾客可能不能根据所述导航路线到达所述目标桌位的位置，比如：老年人；或者，所述第一顾客因为其他原因无法收到所述导航路线等待。因此，所述第一顾客可以发送求助指令，其中，所述求助指令用于指示所述第一顾客无法根据所述导航路线到达所述目标桌位；当服务器接收到求助指令时，需要获取第一顾客当前所处的第三位置信息，然后生成携带有所述第三位置信息的帮助请求，并将所述帮助请求发送给第一服务人员，指示所述第一服务人员前往所述第一顾客当前所处的位置，并帮助所述第一顾客前往所述目标桌位。从而保证了顾客顺利前往目标桌位，提高顾客的体验。
其中，餐厅可以划分为不同的区域，每个区域会分配有对应的服务人员来负责，可以让服务人员只关注自己负责的区域，这样可以快速回应顾客的要求，因此，可以确定所述目标桌位所属的区域，以确定负责所述目标桌位的服务人员；但是每个服务人员在不同的时刻可能处于不同的状态，其中，所述状态包括工作状态和空闲状态，只有处于空闲状态的服务人员才方便去处理新的任务，因此，可以从负责所述目标桌位所属区域的多个服务人员中确定当前处于空闲状态的服务人员为第一服务人员，可选的，可以通过是否接收到所述目标桌位所属区域的多个服务人员的手持终端发送的空闲指令来判断多个所述服务人员中是否存在空闲的服务人员。可选的，还可以通过设置在餐厅内的各个监控摄像头来检测所述目标桌位所属区域的多个服务人员中是否存在空闲的服务人员。
可选的，当所述目标桌位所属的区域没有处于空闲状态的第一服务人员时，可以从负责其他区域的多个服务人员中确定当前处于空闲状态的第一服务人员。还可以对服务人员的各项任务设置对应的优先度。当负责所述目标桌位所属的区域的服务人员都处于工作状态时，或，餐厅内所有服务人员都处于工作状态时；获取每个服务人员当前处理的任务的第一优先度以及前往 帮助所述第一顾客任务的第二优先度，可以将所述第一优先度低于所述第二优先度的服务人员确定为第一服务人员。作为一种可选的实施方式，所述方法还包括：
当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；
根据所述桌位信息，生成针对所述目标桌位的清理指令；
发送所述清理指令给第二服务人员。
其中，所述清理指令用于指示服务人员清理所述目标桌位。
其中，所述桌位信息可以包括但不限于桌位的编号、桌位的类型及桌位的位置等。
在该可选的实施方式中，当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；当检测到所述第一顾客完成就餐后，所述目标桌位需要被清理干净，才可以被其他顾客使用，因此，需要根据所述桌位信息，生成针对所述目标桌位的清理指令，并将所述清理指令发送给第二服务人员，让所述第二服务人员去清理所述目标桌位。可见，当检测到目标桌位的顾客就餐完毕时，即可通知服务人员清理桌位，通过及时通知空闲状态的服务人员清理桌位，使得桌位在短时间内可以供其他顾客使用，减少其他顾客的等待时间。
其中，餐厅可以划分为不同的区域，每个区域会分配有对应的服务人员来负责，但是每个服务人员在不同的时刻可能处于不同的状态，其中，所述状态包括工作状态和空闲状态，只有处于空闲状态的服务人员才方便去处理新的任务，因此，可以从负责所述目标桌位所属区域的多个服务人员中确定当前处于空闲状态的服务人员为第二服务人员，可选的，可以通过是否接收到所述目标桌位所属区域的多个服务人员的手持终端发送的空闲指令来判断多个所述服务人员中是否存在空闲的服务人员。可选的，还可以通过设置在餐厅内的各个监控摄像头来检测所述目标桌位所属区域的多个服务人员中是否存在空闲的服务人员。
可选的，当所述目标桌位所属的区域没有处于空闲状态的第二服务人员时，可以从负责其他区域的多个服务人员中确定当前处于空闲状态的第二服务人员。还可以对服务人员的各项任务设置对应的优先度。当负责所述目标桌位所属的区域的服务人员都处于工作状态时，或，餐厅内所有服务人员都处于工作状态时；获取每个服务人员当前处理的任务的第一优先度以及清理桌位任务的第二优先度，可以将所述第一优先度低于所述第二优先度的服务人员确定为第二服务人员。
可选的，当检测到顾客完成用餐结算时，可以确定顾客就餐完毕，也可以在顾客完成用餐结算，并离开了餐厅时(可以通过检测所述第一顾客的位置信息来判断所述第一顾客是否离开了餐厅，也可以在餐厅门口通过监控使用人脸识别技术判断所述第一顾客是否离开了餐厅等)，确定顾客就餐完毕，还可以由顾客通过移动终端或者餐厅内的电子终端主动发送就餐完毕指令，确定顾客就 餐完毕，可以根据实际的场景选择不同的方式确定顾客就餐完毕。
作为一种可选的实施方式，所述方法还包括：
接收携带有第三顾客的身份标识的点餐指令；
根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求；
若所述第三顾客符合点餐要求，确定所述第三顾客具备点餐的权限；
向所述第三顾客发送菜单信息。
其中，所述身份标识是指可以唯一识别顾客身份的标识信息，可以为顾客的身份证信息，账号信息，终端设备识别码，也可以为顾客的个人微信信息，还可以为顾客的手机号码，等等。
其中，所述第三顾客是指进行点餐操作的顾客。
在该可选的实施方式中，为了防止有人插队占用桌位，需要对在桌位上点餐的顾客进行身份验证，当检测到顾客进行点餐操作时，服务器会向顾客的移动终端请求获取身份标识，比如，当顾客使用微信扫描桌位二维码进行点餐的时候，服务器会请求获取顾客的个人微信信息；当顾客允许服务器获取身份标识时，生成接收携带有顾客的身份标识的点餐指令并发送给服务器；服务器接收到携带有第三顾客的身份标识的点餐指令后，判断顾客是否符合点餐要求；若顾客符合点餐要求，确定顾客具备点餐的权限，向顾客发送菜单信息；若顾客不符合点餐要求，发送提示信息给顾客，所述提示信息用于提醒顾客不具备点餐权限。从而确保桌位不会被他人插队占用，提高用户的体验。
可选的，若顾客不符合点餐要求，获取餐厅内的空余桌位信息，并将所述空余桌位信息发送给顾客，并提示顾客可以前往所述空余桌位点餐。
可选的，若顾客符合点餐要求，并进行点餐后，将顾客的身份标识与桌位进行绑定，禁止其他人在该桌位上进行点餐操作，防止顾客暂时离开桌位后被他人占用桌位。
作为一种可选的实施方式，所述根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求包括：
确定所述第三顾客当前所在的待就餐桌位；
判断所述待就餐桌位是否已经分配给等待顾客；
若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识；
判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致；
若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求。
其中，所述待就餐桌位是指顾客进行点餐操作的桌位。
在该可选的实施方式中，需要先确定所述第三顾客当前所在的待就餐桌位，判断所述待就餐桌位是否已经分配给等待顾客；可以在数据库中查询与所述待就餐桌位对应的顾客身份标识，若查询结果为空，表明所述待就餐桌位未分配给所述等待顾客，若查询出对应的顾客身份标识，表明所述带就餐 桌位已分配给所述等待顾客；若所述待就餐桌位未分配给所述等待顾客，确定所述待就餐桌位是没有顾客使用的空余桌位，将所述待就餐桌位分配给所述第三顾客。若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识，判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致，即判断所述第三顾客与所述等待顾客是否为同一个人，若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求，从而确保桌位不会被他人插队占用，提高用户的体验。
在图1所描述的方法流程中，可以确定与指定桌位匹配的顾客，并确定顾客是否已确认就餐，即可以确定需要前往指定桌位就餐的等待顾客，根据顾客当前所处的位置信息以及指定桌位的位置信息，生成导航路线，并将导航路线发送给顾客，让顾客可以知道指定桌位的具体位置并可以根据导航路线前往指定桌位就餐，不需要等待服务人员过来指引，从而使顾客可以在第一时间前往指定的桌位就餐，减少了顾客的等待时间，同时，提高了餐厅的就餐效率。
以上所述，仅是本发明的具体实施方式，但本发明的保护范围并不局限于此，对于本领域的普通技术人员来说，在不脱离本发明创造构思的前提下，还可以做出改进，但这些均属于本发明的保护范围。
请参见图2，图2是本发明公开的一种餐厅路线导航装置的较佳实施例的功能模块图。
在一些实施例中，所述餐厅路线导航装置运行于服务器中。所述餐厅路线导航装置可以包括多个由程序代码段所组成的功能模块。所述餐厅路线导航装置中的各个程序段的程序代码可以存储于存储器中，并由至少一个处理器所执行，以执行图1所描述的餐厅点餐方法中的部分或全部步骤。
本实施例中，所述餐厅路线导航装置根据其所执行的功能，可以被划分为多个功能模块。所述功能模块可以包括：确定模块201、第一判断模块202、获取模块203、生成模块204及发送模块205。本发明所称的模块是指一种能够被至少一个处理器所执行并且能够完成固定功能的一系列计算机程序段，其存储在存储器中。在一些实施例中，关于各模块的功能将在后续的实施例中详述。
确定模块201，用于当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
其中，所述目标桌位是指顾客就餐完毕并被服务人员清理干净的空闲的桌位。
其中，所述桌位可以为餐桌、餐台以及包厢等。
其中，所述第一顾客是指所述目标桌位的排队队列中最前面的等待顾客，所述等待顾客在所述排队队列中是按照排队时间的先后顺序排队的，排队时间最早的等待顾客排在最前面。
本发明实施例中，桌位的状态包括空闲(没有顾客使用)和被使用，桌位的状态可以作为桌位信息的一部分保存在数据库中，服务器可以随时获取桌位 的状态。当服务器检测到有空闲的所述目标桌位时，服务器需要从多个所述等待顾客中确定与所述目标桌位匹配的第一顾客(即当前被叫号的等待顾客)，将所述目标桌位分配给所述第一顾客，可以执行对所述第一顾客进行就餐确认、就餐提示等功能。
可选的，所述第一顾客的身份标识可以与所述目标桌位的桌位信息建立关联，并保存在数据库中，将所述第一顾客的身份标识与所述目标桌位进行绑定，锁定所述目标桌位，当所述第一顾客就餐完毕后，所述目标桌位会被释放，才可以被分配给其他顾客。其中，所述身份标识是指可以唯一识别顾客身份的标识信息，可以为顾客的身份证信息，账号信息，终端设备识别码，也可以为顾客的个人微信信息，还可以为顾客的手机号码，等等。服务器可以向顾客的移动终端发送请求，获取顾客的身份标识。
第一判断模块202，用于判断在预设时间内所述第一顾客是否已确认就餐；
其中，判断顾客是否已确认就餐的方式有多种，可以检测顾客的位置信息，当顾客已经到达所述目标桌位的位置时，确定顾客已确认就餐，可以由顾客主动发送确认就餐指令，确定顾客已确认就餐，可以在顾客进行订单操作时，确定顾客已确认就餐，等等。
可选的，可以预设一个提醒时间，当检测到所述第一顾客在所述提醒时间内未确认就餐，可以发送第一提醒信息给所述第一顾客，其中，所述提醒信息用于提醒所述第一顾客确认就餐；或，当检测到所述第一顾客在所述提醒时间内未到达所述目标桌位所在的位置时(顾客在预设时间段内到达过目标区域即判断顾客确认就餐，不需要顾客在始终处于目标区域，避免重复提醒或误提醒，影响用户体验)，发送第二提醒信息给所述第一顾客，其中，所述第二提醒信息用于提醒所述顾客前往所述目标桌位就餐。
获取模块203，用于若在预设时间内所述第一顾客已确认就餐，获取所述第一顾客当前所处的第一位置信息；
本发明实施例中，可以向所述第一顾客的移动终端发送位置获取请求，所述位置获取请求用于获取所述第一顾客当前所处的第一位置信息。
可选的，所述位置获取请求携带有说明文字，所述说明文字用于向顾客说明所述位置获取请求获取顾客的位置信息的用途以及重要性等。
生成模块204，用于根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
其中，所述目标桌位所在的第二位置信息可以是预先保存在数据库中的，也可以由服务器向所述目标桌位上的电子终端发送请求来获取。
本发明实施例中，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，可以在预先保存的餐厅地图上标注所述第一顾客当前所处的位置，以及标注所述目标桌位所在的位置，并生成导航路线。可见，生成导航路线，可以让顾客自行前往所述目标桌位就餐，而不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅的就餐效率。
发送模块205，用于将所述导航路线发送给所述第一顾客。
本发明实施例中，可以将所述导航路线发送给所述第一顾客。比如，可以将所述导航路线发送到所述第一顾客的移动终端上，从而使顾客可以根据所述导航路线自行前往所述目标桌位。不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅的就餐效率。
作为一种可选的实施方式，所述餐厅路线导航装置还可以包括：
第二判断模块，用于所述获取模块203获取所述第一顾客当前所处的第一位置信息之后，判断所述第一位置信息与所述目标桌位所在的第二位置信息是否一致；
所述第二判断模块，还用于若所述第一位置信息与所述目标桌位所在的第二位置信息不一致，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；
所述生成模块204根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线的方式具体为：
若所述第一顾客当前所处的第一位置属于餐厅范围区域，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
其中，所述餐厅范围区域，是指餐厅附近的区域，可以是餐厅附近50米以内，也可以是餐厅附近100米以内等，这个范围是可以设置的。
在该可选的实施方式中，位置信息可以为经度和纬度，可以先判断所述第一顾客当前所处的第一位置信息与所述目标桌位所在的第二位置信息是否一致，即判断所述第一顾客是否已经到达所述目标桌位所在的位置，若所述第一顾客的第一位置信息与所述目标桌位所在的第二位置信息一致，即所述第一顾客的第一位置的经度和所述目标桌位的第二位置的经度相同，且所述第一顾客的第一位置的纬度和所述目标桌位的第二位置的纬度相同，表明所述第一顾客已经到达目标桌位所在的位置，不需要再生成导航路线。若所述第一顾客当前所处的第一位置信息与所述目标桌位所在的第二位置信息不一致，需要再次进行判断，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；可以将餐厅中间位置的经度确定为餐厅的经度，将餐厅中间位置的纬度确定为餐厅的纬度，服务器可以根据餐厅的经度和纬度，以及根据所述第一顾客的经度和纬度，计算出所述第一顾客和餐厅之间的第一距离，若所述第一距离小于预设的第二距离(可以从餐厅中间位置预设一个第二距离，服务器确定与餐厅中间位置为圆心、第二距离为半径构成的圆形区域为餐厅范围区域)，则确定所述第一顾客当前所处的第一位置属于餐厅范围区域，若所述第一距离大于预设的第二距离，则确定所述第一顾客当前所处的第一位置不属于餐厅范围区域。若所述第一顾客当前所处的第一位置不属于餐厅范围区域，表明所述第一顾客可能在前往餐厅的路上，暂时不需要餐厅内部的导航；若所述第一顾客当前所处的第一位置属于餐厅范围区域，表明所述第一顾客已到达餐厅附近，需要餐厅内部的导航路线，这时，可以根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。 可见，当顾客到达餐厅范围区域时，服务器可以生成餐厅内部的导航路线为顾客进行导航，可以让顾客自行前往所述目标桌位就餐，而不需要等待服务人员来指引，节省了顾客的时间，同时，顾客可以在第一时间前往桌位就餐，也提高了餐厅就餐效率。
作为一种可选的实施方式，所述确定模块201，还用于若在预设时间内所述第一顾客未确认就餐，或，当接收到所述第一顾客发送的取消就餐指令时，确定所述第一顾客取消就餐；
所述确定模块201，还用于从当前等待就餐的多个等待顾客中确定与所述目标桌位匹配的第二顾客；
所述餐厅路线导航装置还可以包括：
分配模块，用于将所述目标桌位分配给所述第二顾客。
在该可选的实施方式中，因为顾客可能临时有事情而不能前来就餐，但并没有取消排队(可能忘记取消排队)，所以，需要判断在预设时间内是否接收到所述第一顾客的确认就餐指令；若在预设时间内未接收到所述第一顾客的确认就餐指令，表明所述第一顾客在忙其它的事情而不能前来就餐，确定所述第一顾客取消就餐；或，所述第一顾客可以输入取消就餐指令并发送给系统，当系统接收到所述取消就餐指令时，确定所述第一顾客取消就餐。在确定所述第一顾客取消就餐后，根据所述桌位信息，从多个所述排队队列的所有等待顾客中确定第二顾客，将所述目标桌位分配给所述第二顾客。可见，在确认当前不能就餐但是没有取消排队的顾客后，或，确认发送取消就餐指令的顾客后；可以重新叫号，即将所述目标桌位重新分配给等待顾客，避免所述目标桌位没有顾客前往就餐，提高了餐厅的就餐效率，同时，及时重新叫号、分配桌位，提高了顾客的体验。
作为一种可选的实施方式，所述获取模块203，还用于所述发送模块205将所述导航路线发送给所述第一顾客之后，当接收到所述第一顾客发送的求助指令时，获取所述第一顾客当前所处的第三位置信息；
所述生成模块204，还用于生成携带有所述第三位置信息的帮助请求；
所述发送模块205，还用于将所述帮助请求发送给第一服务人员。
其中，所述第三位置信息可能与所述第一位置信息一致，也可能不一致，因为顾客的位置可以改变，在不同的时刻，顾客的位置可能不一样。
其中，所述求助指令用于指示所述第一顾客无法根据所述导航路线到达所述目标桌位。
其中，所述帮助请求包括所述第一顾客当前所处的第三位置信息，用于指示所述第一服务人员前往帮助所述第一顾客。
在该可选的实施方式中，所述第一顾客可能不能根据所述导航路线到达所述目标桌位的位置，比如：老年人；或者，所述第一顾客因为其他原因无法收到所述导航路线等待。因此，所述第一顾客可以发送求助指令，其中，所述求助指令用于指示所述第一顾客无法根据所述导航路线到达所述目标桌位；当服务器接收到求助指令时，需要获取第一顾客当前所处的第三位置信 息，然后生成携带有所述第三位置信息的帮助请求，并将所述帮助请求发送给第一服务人员，指示所述第一服务人员前往所述第一顾客当前所处的位置，并帮助所述第一顾客前往所述目标桌位。从而保证了顾客顺利前往目标桌位，提高顾客的体验。
其中，餐厅可以划分为不同的区域，每个区域会分配有对应的服务人员来负责，可以让服务人员只关注自己负责的区域，这样可以快速回应顾客的要求，因此，可以确定所述目标桌位所属的区域，以确定负责所述目标桌位的服务人员；但是每个服务人员在不同的时刻可能处于不同的状态，其中，所述状态包括工作状态和空闲状态，只有处于空闲状态的服务人员才方便去处理新的任务，因此，可以从负责所述目标桌位所属区域的多个服务人员中确定当前处于空闲状态的服务人员为第一服务人员，可选的，可以通过是否接收到所述目标桌位所属区域的多个服务人员的手持终端发送的空闲指令来判断多个所述服务人员中是否存在空闲的服务人员。可选的，还可以通过设置在餐厅内的各个监控摄像头来检测所述目标桌位所属区域的多个服务人员中是否存在空闲的服务人员。
可选的，当所述目标桌位所属的区域没有处于空闲状态的第一服务人员时，可以从负责其他区域的多个服务人员中确定当前处于空闲状态的第一服务人员。还可以对服务人员的各项任务设置对应的优先度。当负责所述目标桌位所属的区域的服务人员都处于工作状态时，或，餐厅内所有服务人员都处于工作状态时；获取每个服务人员当前处理的任务的第一优先度以及前往帮助所述第一顾客任务的第二优先度，可以将所述第一优先度低于所述第二优先度的服务人员确定为第一服务人员。
作为一种可选的实施方式，所述餐厅路线导航装置还可以包括：
所述获取模块203，还用于当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；
所述生成模块204，还用于根据所述桌位信息，生成针对所述目标桌位的清理指令；
所述发送模块205，还用于发送所述清理指令给第二服务人员。
其中，所述清理指令用于指示服务人员清理所述目标桌位。
其中，所述桌位信息可以包括但不限于桌位的编号、桌位的类型及桌位的位置等。
在该可选的实施方式中，当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；当检测到所述第一顾客完成就餐后，所述目标桌位需要被清理干净，才可以被其他顾客使用，因此，需要根据所述桌位信息，生成针对所述目标桌位的清理指令，并将所述清理指令发送给当前处于空闲状态的第二服务人员，让所述第二服务人员去清理所述目标桌位。可见，当检测到目标桌位的顾客就餐完毕时，即可通知服务人员清理桌位，通过及时通知空闲状态的服务人员清理桌位，使得桌位在短时间内可以供其他顾客使用，减少其他顾客的等待时间。
其中，餐厅可以划分为不同的区域，每个区域会分配有对应的服务人员来负责，但是每个服务人员在不同的时刻可能处于不同的状态，其中，所述状态包括工作状态和空闲状态，只有处于空闲状态的服务人员才方便去处理新的任务，因此，可以从负责所述目标桌位所属区域的多个服务人员中确定当前处于空闲状态的服务人员为第二服务人员，可选的，可以通过是否接收到所述目标桌位所属区域的多个服务人员的手持终端发送的空闲指令来判断多个所述服务人员中是否存在空闲的服务人员。可选的，还可以通过设置在餐厅内的各个监控摄像头来检测所述目标桌位所属区域的多个服务人员中是否存在空闲的服务人员。
可选的，当所述目标桌位所属的区域没有处于空闲状态的第二服务人员时，可以从负责其他区域的多个服务人员中确定当前处于空闲状态的第二服务人员。还可以对服务人员的各项任务设置对应的优先度。当负责所述目标桌位所属的区域的服务人员都处于工作状态时，或，餐厅内所有服务人员都处于工作状态时；获取每个服务人员当前处理的任务的第一优先度以及清理桌位任务的第二优先度，可以将所述第一优先度低于所述第二优先度的服务人员确定为第二服务人员。
可选的，当检测到顾客完成用餐结算时，可以确定顾客就餐完毕，也可以在顾客完成用餐结算，并离开了餐厅时(可以通过检测所述第一顾客的位置信息来判断所述第一顾客是否离开了餐厅，也可以在餐厅门口通过监控使用人脸识别技术判断所述第一顾客是否离开了餐厅等)，确定顾客就餐完毕，还可以由顾客通过移动终端或者餐厅内的电子终端主动发送就餐完毕指令，确定顾客就餐完毕，可以根据实际的场景选择不同的方式确定顾客就餐完毕。
作为一种可选的实施方式，所述餐厅路线导航装置还可以包括：
接收模块，用于接收携带有第三顾客的身份标识的点餐指令；
第三判断模块，用于根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求；
所述确定模块201，还用于若所述第三顾客符合点餐要求，确定所述第三顾客具备点餐的权限；
所述发送模块205，还用于向所述第三顾客发送菜单信息。
其中，所述身份标识是指可以唯一识别顾客身份的标识信息，可以为顾客的身份证信息，账号信息，终端设备识别码，也可以为顾客的个人微信信息，还可以为顾客的手机号码，等等。
其中，所述第三顾客是指进行点餐操作的顾客。
在该可选的实施方式中，为了防止有人插队占用桌位，需要对在桌位上点餐的顾客进行身份验证，当检测到顾客进行点餐操作时，服务器会向顾客的移动终端请求获取身份标识，比如，当顾客使用微信扫描桌位二维码进行点餐的时候，服务器会请求获取顾客的个人微信信息；当顾客允许服务器获取身份标识时，生成接收携带有顾客的身份标识的点餐指令并发送给服务器；服务器接收到携带有第三顾客的身份标识的点餐指令后，判断顾客是否符合 点餐要求；若顾客符合点餐要求，确定顾客具备点餐的权限，向顾客发送菜单信息；若顾客不符合点餐要求，发送提示信息给顾客，所述提示信息用于提醒顾客不具备点餐权限。从而确保桌位不会被他人插队占用，提高用户的体验。
可选的，若顾客不符合点餐要求，获取餐厅内的空余桌位信息，并将所述空余桌位信息发送给顾客，并提示顾客可以前往所述空余桌位点餐。
可选的，若顾客符合点餐要求，并进行点餐后，将顾客的身份标识与桌位进行绑定，禁止其他人在该桌位上进行点餐操作，防止顾客暂时离开桌位后被他人占用桌位。
作为一种可选的实施方式，所述第三判断模块包括：
确定子模块，用于确定所述第三顾客当前所在的待就餐桌位；
判断子模块，用于判断所述待就餐桌位是否已经分配给等待顾客；
获取子模块，用于若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识；
所述判断子模块，还用于判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致；
所述确定子模块，还用于若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求。
其中，所述待就餐桌位是指顾客进行点餐操作的桌位。
在该可选的实施方式中，需要先确定所述第三顾客当前所在的待就餐桌位，判断所述待就餐桌位是否已经分配给等待顾客；可以在数据库中查询与所述待就餐桌位对应的顾客身份标识，若查询结果为空，表明所述待就餐桌位未分配给所述等待顾客，若查询出对应的顾客身份标识，表明所述带就餐桌位已分配给所述等待顾客；若所述待就餐桌位未分配给所述等待顾客，确定所述待就餐桌位是没有顾客使用的空余桌位，将所述待就餐桌位分配给所述第三顾客。若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识，判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致，即判断所述第三顾客与所述等待顾客是否为同一个人，若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求，从而确保桌位不会被他人插队占用，提高用户的体验。
在图2所描述的餐厅路线导航装置中，可以确定与指定桌位匹配的顾客，并确定顾客是否已确认就餐，即可以确定需要前往指定桌位就餐的等待顾客，根据顾客当前所处的位置信息以及指定桌位的位置信息，生成导航路线，并将导航路线发送给顾客，让顾客可以知道指定桌位的具体位置并可以根据导航路线前往指定桌位就餐，不需要等待服务人员过来指引，从而使顾客可以在第一时间前往指定的桌位就餐，减少了顾客的等待时间，同时，提高了餐厅的就餐效率。
如图3所示，图3是本发明实现餐厅路线导航方法的较佳实施例的服务 器的结构示意图。所述服务器3包括存储器31、至少一个处理器32、存储在所述存储器31中并可在所述至少一个处理器32上运行的计算机程序33及至少一条通讯总线34。
本领域技术人员可以理解，图3所示的示意图仅仅是所述服务器3的示例，并不构成对所述服务器3的限定，可以包括比图示更多或更少的部件，或者组合某些部件，或者不同的部件，例如所述服务器3还可以包括输入输出设备、网络接入设备等。
所述至少一个处理器32可以是中央处理单元(Central Processing Unit，CPU)，还可以是其他通用处理器、数字信号处理器(Digital Signal Processor，DSP)、专用集成电路(Application Specific Integrated Circuit，ASIC)、现场可编程门阵列(Field-Programmable Gate Array，FPGA)或者其他可编程逻辑器件、分立门或者晶体管逻辑器件、分立硬件组件等。该处理器32可以是微处理器或者该处理器32也可以是任何常规的处理器等，所述处理器32是所述服务器3的控制中心，利用各种接口和线路连接整个服务器3的各个部分。
所述存储器31可用于存储所述计算机程序33和/或模块/单元，所述处理器32通过运行或执行存储在所述存储器31内的计算机程序和/或模块/单元，以及调用存储在存储器31内的数据，实现所述服务器3的各种功能。所述存储器31可主要包括存储程序区和存储数据区，其中，存储程序区可存储操作系统、至少一个功能所需的应用程序(比如声音播放功能、图像播放功能等)等；存储数据区可存储根据服务器3的使用所创建的数据(比如音频数据等)等。此外，存储器31可以包括非易失性存储器，例如硬盘、内存、插接式硬盘，智能存储卡(Smart Media Card，SMC)，安全数字(Secure Digital，SD)卡，闪存卡(Flash Card)、至少一个磁盘存储器件、闪存器件、或其他非易失性固态存储器件。
结合图1，所述服务器3中的所述存储器31存储多个指令以实现一种餐厅路线导航方法，所述处理器32可执行所述多个指令从而实现：
当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
判断在预设时间内所述第一顾客是否已确认就餐；
若在预设时间内所述第一顾客已确认就餐，获取所述第一顾客当前所处的第一位置信息；
根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
将所述导航路线发送给所述第一顾客。
在一种可选的实施方式中，所述获取所述第一顾客当前所处的第一位置信息之后，所述处理器32可执行所述多个指令从而实现：
判断所述第一位置信息与所述目标桌位所在的第二位置信息是否一致；
若所述第一位置信息与所述目标桌位所在的第二位置信息不一致，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；
若所述第一顾客当前所处的第一位置属于餐厅范围区域，根据所述第一 位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
在一种可选的实施方式中，所述处理器32可执行所述多个指令从而实现：
若在预设时间内所述第一顾客未确认就餐，或，当接收到所述第一顾客发送的取消就餐指令时，确定所述第一顾客取消就餐；
从当前等待就餐的多个等待顾客中确定与所述目标桌位匹配的第二顾客；
将所述目标桌位分配给所述第二顾客。
在一种可选的实施方式中，所述将所述导航路线发送给所述第一顾客之后，所述处理器32可执行所述多个指令从而实现：
当接收到所述第一顾客发送的求助指令时，获取所述第一顾客当前所处的第三位置信息；
生成携带有所述第三位置信息的帮助请求；
将所述帮助请求发送给第一服务人员。
在一种可选的实施方式中，所述处理器32可执行所述多个指令从而实现：
当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；
根据所述桌位信息，生成针对所述目标桌位的清理指令；
发送所述清理指令给第二服务人员。
在一种可选的实施方式中，所述处理器32可执行所述多个指令从而实现：
接收携带有第三顾客的身份标识的点餐指令；
根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求；
若所述第三顾客符合点餐要求，确定所述第三顾客具备点餐的权限；
向所述第三顾客发送菜单信息。
在一种可选的实施方式中，所述根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求包括：
确定所述第三顾客当前所在的待就餐桌位；
判断所述待就餐桌位是否已经分配给等待顾客；
若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识；
判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致；
若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求。
具体地，所述处理器32对上述指令的具体实现方法可参考图1对应实施例中相关步骤的描述，在此不赘述。
在图3所描述的服务器3中，可以确定与指定桌位匹配的顾客，并确定顾客是否已确认就餐，即可以确定需要前往指定桌位就餐的等待顾客，根据顾客当前所处的位置信息以及指定桌位的位置信息，生成导航路线，并将导 航路线发送给顾客，让顾客可以知道指定桌位的具体位置并可以根据导航路线前往指定桌位就餐，不需要等待服务人员过来指引，从而使顾客可以在第一时间前往指定的桌位就餐，减少了顾客的等待时间，同时，提高了餐厅的就餐效率。
所述服务器3集成的模块/单元如果以软件功能单元的形式实现并作为独立的产品销售或使用时，可以存储在一个计算机可读取存储介质中。基于这样的理解，本发明实现上述实施例方法中的全部或部分流程，也可以通过计算机程序来指令相关的硬件来完成，所述的计算机程序可存储于一计算机可读存储介质中，该计算机程序在被处理器执行时，可实现上述各个方法实施例的步骤。其中，所述计算机程序包括计算机程序代码，所述计算机程序代码可以为源代码形式、对象代码形式、可执行文件或某些中间形式等。所述计算机可读介质可以包括：能够携带所述计算机程序代码的任何实体或装置、记录介质、U盘、移动硬盘、磁碟、光盘、计算机存储器、只读存储器(ROM，Read-Only Memory)。
在本发明所提供的几个实施例中，应该理解到，所揭露的系统，装置和方法，可以通过其它的方式实现。例如，以上所描述的装置实施例仅仅是示意性的，例如，所述模块的划分，仅仅为一种逻辑功能划分，实际实现时可以有另外的划分方式。
所述作为分离部件说明的模块可以是或者也可以不是物理上分开的，作为模块显示的部件可以是或者也可以不是物理单元，即可以位于一个地方，或者也可以分布到多个网络单元上。可以根据实际的需要选择其中的部分或者全部模块来实现本实施例方案的目的。
另外，在本发明各个实施例中的各功能模块可以集成在一个处理单元中，也可以是各个单元单独物理存在，也可以两个或两个以上单元集成在一个单元中。上述集成的单元既可以采用硬件的形式实现，也可以采用硬件加软件功能模块的形式实现。
对于本领域技术人员而言，显然本发明不限于上述示范性实施例的细节，而且在不背离本发明的精神或基本特征的情况下，能够以其他的具体形式实现本发明。因此，无论从哪一点来看，均应将实施例看作是示范性的，而且是非限制性的，本发明的范围由所附权利要求而不是上述说明限定，因此旨在将落在权利要求的等同要件的含义和范围内的所有变化涵括在本发明内。不应将权利要求中的任何附关联图标记视为限制所涉及的权利要求。此外，显然“包括”一词不排除其他单元或步骤，单数不排除复数。系统权利要求中陈述的多个单元或装置也可以由一个单元或装置通过软件或者硬件来实现。第二等词语用来表示名称，而并不表示任何特定的顺序。
最后应说明的是，以上实施例仅用以说明本发明的技术方案而非限制，尽管参照较佳实施例对本发明进行了详细说明，本领域的普通技术人员应当理解，可以对本发明的技术方案进行修改或等同替换，而不脱离本发明技术方案的精神和范围。

Claims (10)

  1. 一种餐厅路线导航方法，其特征在于，所述方法包括：
    当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
    判断在预设时间内所述第一顾客是否已确认就餐；
    若在预设时间内所述第一顾客已确认就餐，获取所述第一顾客当前所处的第一位置信息；
    根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
    将所述导航路线发送给所述第一顾客。
  2. 根据权利要求1所述的餐厅路线导航方法，其特征在于，所述获取所述第一顾客当前所处的第一位置信息之后，所述餐厅路线导航方法还包括：
    判断所述第一位置信息与所述目标桌位所在的第二位置信息是否一致；
    若所述第一位置信息与所述目标桌位所在的第二位置信息不一致，判断所述第一顾客当前所处的第一位置是否属于餐厅范围区域；
    若所述第一顾客当前所处的第一位置属于餐厅范围区域，根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线。
  3. 根据权利要求1所述的餐厅路线导航方法，其特征在于，所述餐厅路线导航方法还包括：
    若在预设时间内所述第一顾客未确认就餐，或，当接收到所述第一顾客发送的取消就餐指令时，确定所述第一顾客取消就餐；
    从当前等待就餐的多个等待顾客中确定与所述目标桌位匹配的第二顾客；
    将所述目标桌位分配给所述第二顾客。
  4. 根据权利要求1所述的餐厅路线导航方法，其特征在于，所述将所述导航路线发送给所述第一顾客之后，所述餐厅路线导航方法还包括：
    当接收到所述第一顾客发送的求助指令时，获取所述第一顾客当前所处的第三位置信息；
    生成携带有所述第三位置信息的帮助请求；
    将所述帮助请求发送给第一服务人员。
  5. 根据权利要求1至4中任一项所述的餐厅路线导航方法，其特征在于，所述餐厅路线导航方法还包括：
    当检测到所述目标桌位的所述第一顾客就餐完毕时，获取所述目标桌位的桌位信息；
    根据所述桌位信息，生成针对所述目标桌位的清理指令；
    发送所述清理指令给第二服务人员。
  6. 根据权利要求1至4中任一项所述的餐厅路线导航方法，其特征在于，所述餐厅路线导航方法还包括：
    接收携带有第三顾客的身份标识的点餐指令；
    根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求；
    若所述第三顾客符合点餐要求，确定所述第三顾客具备点餐的权限；
    向所述第三顾客发送菜单信息。
  7. 根据权利要求6所述的餐厅路线导航方法，其特征在于，所述根据所述第三顾客的身份标识，判断所述第三顾客是否符合点餐要求包括：
    确定所述第三顾客当前所在的待就餐桌位；
    判断所述待就餐桌位是否已经分配给等待顾客；
    若所述待就餐桌位已经分配给等待顾客，获取所述等待顾客的身份标识；
    判断所述第三顾客的身份标识与所述等待顾客的身份标识是否一致；
    若所述第三顾客的身份标识与所述等待顾客的身份标识一致，确定所述第三顾客符合点餐要求。
  8. 一种餐厅路线导航装置，其特征在于，所述餐厅路线导航装置包括：
    确定模块，用于当检测到有空闲的目标桌位时，从当前等待就餐的顾客中确定与所述目标桌位匹配的第一顾客；
    第一判断模块，用于判断在预设时间内所述第一顾客是否已确认就餐；
    获取模块，用于若在预设时间内所述第一顾客已确认就餐，获取所述第一顾客当前所处的第一位置信息；
    生成模块，用于根据所述第一位置信息以及所述目标桌位所在的第二位置信息，生成导航路线；
    发送模块，用于将所述导航路线发送给所述第一顾客。
  9. 一种服务器，其特征在于，所述服务器包括处理器和存储器，所述处理器用于执行存储器中存储的计算机程序以实现如权利要求1至7中任意一项所述的餐厅路线导航方法。
  10. 一种计算机可读存储介质，其特征在于，所述计算机可读存储介质存储有至少一个指令，所述至少一个指令被处理器执行时实现如权利要求1至7中任意一项所述的餐厅路线导航方法。
PCT/CN2019/118597 2019-03-29 2019-11-14 餐厅路线导航方法、装置、服务器及存储介质 WO2020199601A1 (zh)

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