WO2018116493A1 - Serveur d'attribution, système de sécurité, procédé d'attribution de garde de sécurité et programme - Google Patents

Serveur d'attribution, système de sécurité, procédé d'attribution de garde de sécurité et programme Download PDF

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Publication number
WO2018116493A1
WO2018116493A1 PCT/JP2017/011374 JP2017011374W WO2018116493A1 WO 2018116493 A1 WO2018116493 A1 WO 2018116493A1 JP 2017011374 W JP2017011374 W JP 2017011374W WO 2018116493 A1 WO2018116493 A1 WO 2018116493A1
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WIPO (PCT)
Prior art keywords
security
guard
incident
guards
terminal
Prior art date
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PCT/JP2017/011374
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English (en)
Japanese (ja)
Inventor
大 金友
洋明 網中
一志 村岡
太一 大辻
則夫 山垣
孝司 吉永
Original Assignee
日本電気株式会社
Priority date (The priority date is an assumption and is not a legal conclusion. Google has not performed a legal analysis and makes no representation as to the accuracy of the date listed.)
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Publication date
Application filed by 日本電気株式会社 filed Critical 日本電気株式会社
Priority to JP2018557517A priority Critical patent/JP6881471B2/ja
Publication of WO2018116493A1 publication Critical patent/WO2018116493A1/fr

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    • G—PHYSICS
    • G06—COMPUTING; CALCULATING OR COUNTING
    • G06Q—INFORMATION AND COMMUNICATION TECHNOLOGY [ICT] SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES; SYSTEMS OR METHODS SPECIALLY ADAPTED FOR ADMINISTRATIVE, COMMERCIAL, FINANCIAL, MANAGERIAL OR SUPERVISORY PURPOSES, NOT OTHERWISE PROVIDED FOR
    • G06Q10/00—Administration; Management
    • G06Q10/06—Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B25/00—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems
    • G08B25/01—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium
    • G08B25/10—Alarm systems in which the location of the alarm condition is signalled to a central station, e.g. fire or police telegraphic systems characterised by the transmission medium using wireless transmission systems
    • G—PHYSICS
    • G08—SIGNALLING
    • G08B—SIGNALLING OR CALLING SYSTEMS; ORDER TELEGRAPHS; ALARM SYSTEMS
    • G08B27/00—Alarm systems in which the alarm condition is signalled from a central station to a plurality of substations

Definitions

  • the present invention is based on the priority claim of US Provisional Application No. 62/437769 (filed on Dec. 22, 2016), the entire contents of which are incorporated herein by reference. .
  • the present invention relates to an arrangement server, a security system, a security officer arrangement method, and a program.
  • the present invention relates to an arrangement server, a security system, a security officer arrangement method, and a program for the arrangement of security personnel.
  • an emergency call device is installed in a user (for example, an elderly person), and when an emergency call is made from the emergency call device, an emergency contact (for example, a plurality of family members or acquaintances) is in the center side.
  • an emergency contact for example, a plurality of family members or acquaintances
  • Disclose technology related to emergency call system that requests rush to user's house.
  • an emergency call system even if a request for rushing to an emergency contact automatically determined by the emergency call system is made, there is a possibility that the contact cannot properly cope with the request. ing. That is, when contacting in order according to the priority order, a person with a low priority order may have a short run time. For example, even if the order of rushing requests is determined according to the distance between the user's home and the emergency contact address, there is a possibility that a person who is far away will rush ahead due to the presence or absence of transportation means.
  • Patent Document 1 deals as follows. A plurality of emergency contacts are notified that there has been an emergency notification from the user, and each registrant responds to the notification. Each registrant also responds with whether or not it can be rushed and the rush time. The emergency call system automatically determines and displays the candidate 1 with the shortest travel time estimated from the distance and the candidate 2 with the shortest rush time for self-reporting.
  • Patent Document 2 discloses a technology relating to a system in which an automatic fire alarm device is installed in a building to be fire-protected and a self-supporting fire brigade is organized.
  • Patent Document 2 discloses the following problems.
  • Self-defense fire brigade members are engaged in their respective tasks, and even if they call a call from the disaster prevention center, the location is not always clear and may be absent. Also, if each member is informed individually, it takes time to contact the members. Furthermore, in a building where a large number of tenants are occupying, the faces and names of the members of the self-defense fire brigade may not be known, and there is a possibility that the cooperative activities between the members may be hindered.
  • Patent Document 2 deals with the following.
  • the support device connected to the automatic alarm device transmits the abnormality occurrence information to a terminal carried by a self-employed fire brigade member and requests participation in the fire brigade.
  • the support apparatus organizes the organization according to the attribute of the member having the terminal that has participated in the response (for example, the capability of whether the position and the pump can be operated), and notifies the role again.
  • Patent document 3 grasps the position of the patrol vehicle to patrol at the center, and when an incident occurs, the communication command device instructs the guard to the guard of the guard vehicle, and the guard is directed to the guard vehicle.
  • the technology related to the system that adopts the flexible system of rushing in is disclosed.
  • Patent Document 3 discloses the following problems. In the conventional communication command device, the determination of the security location and the deployment of the security personnel at the security location are performed by the operator's judgment, and the security personnel are manually commanded. Therefore, it may take time to issue a command, and there may be many cases in which people involved in the incident are missed.
  • Patent Document 3 deals with the following.
  • the communication commanding device commands each guard to guard the security location based on the incident information.
  • the communication command device includes a security location determination means for determining a security location based on incident information, and a security command determination means for determining a security officer responsible for the security location of the security location determined. It is configured to automatically perform all of the instructions up to the staff. Therefore, operation mistakes and judgment errors due to human operations are eliminated, and an accurate security system can be established in a short time.
  • Patent Document 4 discloses a technology related to a patrol security support system that enables a security guard heading to a site where an abnormality has occurred to easily identify a suspicious person in a patrol security service.
  • a person who satisfies a predetermined detection condition is detected as a suspicious person, and relative position information between the detected suspicious person and a patrol guard is calculated. Further, in this document, based on the calculated position information, predetermined information is transmitted to the mobile terminal held by the patrol guard.
  • Patent Document 5 discloses a technique related to a monitoring system that issues a countermeasure instruction for an object such as a suspicious person or a suspicious object when it is detected.
  • the position of the portable terminal is managed for each portable terminal. Further, in this document, when there is a report related to detection of an object in an abnormal state from the monitoring camera terminal, the portable terminal that instructs to deal with the object is determined and a handling instruction for the object is transmitted.
  • Patent Document 6 discloses a technique related to efficiently detecting the occurrence of an unexpected situation and promptly dealing with the unexpected situation when guarding in and around the event venue.
  • the travel time of a pedestrian is calculated by obtaining the time when the pedestrian who is a visitor is located near the start point of the route and the time when the pedestrian is located near the end point of the route. The distribution is generated. Further, in this document, the change of the mode value of the travel time distribution is monitored, and it is detected that an unexpected situation has occurred when the change amount of the mode value of the travel time distribution exceeds a threshold value. Further, this document discloses that the arrangement of guards is adjusted based on the travel time of pedestrians.
  • Patent Documents 1 to 6 disclose that a person to deal with an incident is determined and an instruction to move the determined person is given. However, such measures alone are not sufficient for security of large-scale events.
  • Patent Document 1 the person in charge of rushing is dynamically determined and the destination of rushing is instructed. However, the document does not disclose what the person in charge should do specifically.
  • Patent Document 2 the role of the self-defense fire brigade is dynamically determined, and the activity content including the placement destination is instructed. However, this document does not consider the range of activities of members.
  • Patent Document 3 the guard is instructed to move to the guard location, but the instruction does not include information on what the guard should do or an instruction on the guard range.
  • patent document 4 although the relative positional information of a suspicious person and a guard is notified, the information regarding what a guard should do and the instruction
  • Patent Document 5 a countermeasure instruction for an object in an abnormal state is transmitted, but an instruction regarding a guard range of a guard is not included.
  • Patent Document 6 although arrangement
  • Patent Documents 1 to 6 there is a lack of consideration as to what the guards should do at the placement destination and consideration of the guard range of the guards instructed to move. If such instructions and considerations are lacking, the security of areas where no incident has occurred becomes weak, and the possibility of another serious incident occurring increases. In other words, if the focus is only on handling and solving incidents that occur, the security of other areas will be reduced.
  • the present invention has an object to provide an arrangement server, a security system, a security officer arrangement method, and a program for arranging security personnel so as to achieve both the handling of incidents that occur and the maintenance of the security power of the entire security area.
  • a first guard that handles an incident that has occurred among a plurality of guards each possessing a terminal is determined based on at least the guard attributes of each of the plurality of guards.
  • An arrangement server is provided, comprising: an arrangement unit that rearranges the second security guard in the security area based on the security guard attribute of the security guard.
  • a plurality of terminals possessed by each of a plurality of guards, and a placement server that places the plurality of guards includes the plurality of guards. Determining a first guard to deal with the incident that occurred among the members based on at least the guard attributes of each of the plurality of guards, and the terminal possessed by the first guard, Based on the security guard attributes of the second security guard other than the first security guard among the plurality of security guards, the second security guard is reintroduced into the security area.
  • a security system comprising a placement unit.
  • At least a plurality of security guards each of the plurality of security guards the first security guard handling an incident that has occurred among a plurality of security guards each possessing a terminal. Deciding based on attributes, instructing the terminal possessed by the first security guard to deal with the incident that has occurred, out of the plurality of security guards of the second security guard other than the first security guard.
  • a guard arrangement method including rearranging the second guard in a guard area based on the guard attribute.
  • a first security guard that handles an incident that has occurred among a plurality of security guards each possessing a terminal is determined based on at least the security guard attributes of each of the plurality of security guards.
  • This program can be recorded on a computer-readable storage medium.
  • the storage medium may be non-transient such as a semiconductor memory, a hard disk, a magnetic recording medium, an optical recording medium, or the like.
  • the present invention can also be embodied as a computer program product.
  • a placement server, a security system, a guard placement method, and a program that contribute to placing a guard so as to achieve both the handling of an incident that has occurred and the maintenance of the guard power of the entire guard area Is provided.
  • connection lines between the blocks in each drawing include both bidirectional and unidirectional directions.
  • the unidirectional arrow schematically shows the main signal (data) flow and does not exclude bidirectionality.
  • the arrangement server 100 includes a determination unit 101, an instruction unit 102, and an arrangement unit 103 (see FIG. 1).
  • the determination part 101 determines the 1st guard who copes with the incident which generate
  • the instruction unit 102 instructs the terminal possessed by the first security guard to deal with the incident that has occurred.
  • Arrangement unit 103 rearranges the second security guard in the security area based on the security guard attributes of the second security guard other than the first security guard among the plurality of security guards.
  • the placement server 100 determines the responder to the incident based on at least the attributes of each guard (for example, experience values and special abilities as guards). As a result, a security guard suitable for the incident that has occurred is selected. In addition, the arrangement server 100 rearranges the guards so as to fill the blank area generated by the guards dealing with the incident based on the attributes of the guards who do not deal with the incident. That is, the arrangement server 100 rearranges the guards so that a wide guard range is not assigned to the guards with insufficient capabilities, or the guard ranges of the guards are not biased. As a result, the guards are rearranged appropriately, so that the guard power of the entire guard area can be maintained. In this way, the placement server 100 appropriately distributes the role assignment to incident handling and normal security work when an incident occurs, and dynamically reorganizes the placement location and placement range of each guard, It is possible to deal with incidents that occur while preventing declines.
  • the attributes of each guard for example, experience values and special abilities as guards.
  • FIG. 2 is a diagram illustrating an example of the configuration of the security system according to the first embodiment.
  • the security system includes a plurality of terminals 10-1 to 10-4 and an arrangement server (arrangement support server) 20.
  • Each of the plurality of terminals 10-1 to 10-4 is connected to the arrangement server 20 via a base station and a network.
  • terminal 10 when there is no particular reason to distinguish the terminals 10-1 to 10-4, they are simply expressed as “terminal 10”. Further, in the following description, the number of terminals 10 (number of guards) is described as “4”, but it is needless to say that the number of terminals 10 is not limited.
  • the terminal 10 is a security guard terminal (for example, a smartphone, a mobile phone, a tablet, etc.) possessed by each security guard deployed in the security area.
  • Each guard goes around the guard range assigned to each guard while carrying the terminal 10.
  • the light gray area is the security range assigned to each security guard.
  • the security officer When the security guard finds an abnormal situation (so-called incident) in his / her security range, the security officer notifies the arrangement server 20 of the occurrence of the incident and its details (incident type, incident location, etc.) using the terminal 10.
  • incident occurrence notification the notification transmitted from the security guard (terminal 10) is referred to as “incident occurrence notification”.
  • the placement server 20 is a device that controls the placement of security guards in the security area.
  • the placement of the guards by the placement server 20 includes the placement of dispatching guards to deal with the incident that has occurred, and the placement of guards for guarding the entire guard area.
  • the placement server 20 receives the incident occurrence notification from the terminal 10, the placement server 20 determines a guard to deal with the incident.
  • the arrangement server 20 determines a security guard (the above-mentioned first security guard) to deal with the incident based on at least the contents of the incident that has occurred and the attributes (security guard attributes) of each security guard.
  • the arrangement server 20 notifies the security guard who has determined the activity content (the method of dealing with the incident).
  • the notification transmitted from the placement server 20 to the security guard is referred to as “incident handling instruction notification”.
  • the placement server 20 executes the rearrangement of the remaining security guards (the security guard who does not deal with the incident; the second security guard described above). In that case, the arrangement
  • security area change notification the above notification transmitted from the arrangement server 20 to the security guard is referred to as “security area change notification”.
  • the guard When the response to the incident is completed, the guard operates the terminal 10 and notifies the placement server 20 to that effect.
  • the notification transmitted from the security guard is referred to as “incident handling completion notification”.
  • the arrangement server 20 Upon receiving the incident handling completion notification, the arrangement server 20 determines details (arrangement location, security area) regarding the rearrangement of the guards, and notifies the respective guards of the determined contents by the guard area change notification.
  • the arrangement and security range of each guard at the time of the incident are as shown in FIG. From the situation shown in FIG. 3A, it is assumed that an incident (for example, suspicious object discovery) has occurred in the security range at the lower right.
  • the security guard possessing the terminal 10-4 transmits an incident occurrence notification to the arrangement server 20.
  • the placement server 20 that has received the notification determines a guard to deal with the incident based on the type of incident and the attributes of each guard (for example, special abilities possessed by each guard).
  • the placement server 20 transmits an incident handling instruction notification to the terminal 10-2.
  • the arrangement server 20 determines an arrangement place and a security range of a guard who possesses a terminal other than the terminal 10-2. Also in this case, the arrangement server 20 determines the arrangement location and the security range of each guard based on the attributes of each guard. For example, an arrangement and a security range as shown in FIG. 3B are determined by the arrangement server 20, and notified to each security guard (terminal 10) by a security area change notification. In the example of FIG. 3 (b), the security personnel carrying the terminal 10-1 are notified of the location (X4, Y8) and the security range (X1 to X7, Y6 to Y10).
  • Each security guard who does not deal with the incident (in the example of FIG. 3B, the security guard who possesses the terminals 10-1, 10-3, 10-4) Perform business.
  • the arrangement server 20 When the security guard possessing the terminal 10-2 completes the handling of the incident, the arrangement server 20 is notified to that effect (incident handling completion notification is transmitted). The arrangement server 20 determines a relocation destination (arrangement place, security range) of each guard, and notifies the terminal 10 possessed by each guard (transmits a guard area change notification).
  • FIG. 4 is a block diagram illustrating an example of a hardware configuration of the arrangement server 20 according to the first embodiment.
  • the arrangement server 20 can be configured by a so-called computer (information processing apparatus), and has the configuration illustrated in FIG.
  • the arrangement server 20 includes a CPU (Central Processing Unit) 21, a memory 22, an input / output interface 23, a NIC (Network Interface Card) 24 that is a communication interface, and the like that are connected to each other via an internal bus.
  • a CPU Central Processing Unit
  • memory 22 an input / output interface 23
  • NIC Network Interface Card
  • the placement server 20 may include hardware (not shown) or may not include the input / output interface 23 as necessary.
  • the input / output interface 23 may not be necessary.
  • the number of CPUs and the like included in the placement server 20 is not limited to the example illustrated in FIG. 4. For example, a plurality of CPUs may be included in the placement server 20.
  • the memory 22 is a RAM (Random Access Memory), a ROM (Read Only Memory), or an auxiliary storage device (such as a hard disk).
  • RAM Random Access Memory
  • ROM Read Only Memory
  • auxiliary storage device such as a hard disk
  • the input / output interface 23 is an interface of a display device and an input device (not shown).
  • the display device is, for example, a liquid crystal display.
  • the input device is, for example, a device that accepts a user operation such as a keyboard or a mouse, or a device that inputs information from an external storage device such as a USB (Universal Serial Bus) memory.
  • the user inputs necessary information to the placement server 20 using a keyboard, a mouse, or the like.
  • the function of the placement server 20 is realized by a processing module described later.
  • the processing module is realized, for example, when the CPU 21 executes a program stored in the memory 22.
  • the program can be downloaded through a network or updated using a storage medium storing the program.
  • the processing module may be realized by a semiconductor chip. That is, the function performed by the processing module may be realized by executing software in some kind of hardware.
  • the computer can function as the arrangement server 20. Still further, by causing the computer to execute the above-described computer program, the guard arrangement method can be executed by the computer.
  • FIG. 5 is a block diagram illustrating an example of a hardware configuration of the terminal 10 according to the first embodiment.
  • the terminal 10 includes a GNSS (Global Navigation Satellite System) antenna 25 in addition to the above-described CPU and the like.
  • the terminal 10 also includes a transmission / reception circuit 24a that transmits and receives radio signals.
  • GNSS Global Navigation Satellite System
  • the GNSS antenna 25 is used to measure the position of the terminal 10 and receives a GNSS signal.
  • FIG. 6 is a diagram illustrating an example of a processing configuration of the arrangement server 20 according to the first embodiment.
  • the arrangement server 20 includes a communication control unit 201, an incident handling unit 202, a guard arrangement determination unit 203, and various databases (DB).
  • DB databases
  • the communication control unit 201 controls communication with another device (terminal 10). Further, the communication control unit 201 distributes data (packets) acquired from the outside to an appropriate processing module. For example, when an incident occurrence notification is received from the terminal 10, the communication control unit 201 delivers the notification to the incident handling unit 202. In addition, the communication control unit 201 transmits information (for example, incident handling instruction notification) acquired from each processing module to another device.
  • data packets
  • the communication control unit 201 controls communication with another device (terminal 10). Further, the communication control unit 201 distributes data (packets) acquired from the outside to an appropriate processing module. For example, when an incident occurrence notification is received from the terminal 10, the communication control unit 201 delivers the notification to the incident handling unit 202. In addition, the communication control unit 201 transmits information (for example, incident handling instruction notification) acquired from each processing module to another device.
  • the incident handling unit 202 processes the incident occurrence notification received from the terminal 10. Specifically, the incident handling unit 202 determines the number of people who deal with the incident that has occurred, the guards to deal with, and the content of the handling. The incident handling unit 202 uses information obtained from the incident occurrence notification acquired from the terminal 10 and information stored in various databases to determine the above items. Details of the incident handling unit 202 will be described later.
  • the guard placement determination unit 203 rearranges guards when an incident occurs or when incident handling is completed. Specifically, the guard arrangement determination unit 203 determines an arrangement place and a guard range of guards who do not deal with an incident when an incident occurs. Moreover, the guard arrangement
  • Various databases included in the placement server 20 are constructed on a recording medium such as an HDD (Hard Disk Drive). Specifically, an incident response pattern database 221, a guard attribute database 222, a security system database 223, and a security area database 224 are constructed in the placement server 20.
  • HDD Hard Disk Drive
  • the incident handling pattern database 221 is a database that manages incident types, the number of guards handling each incident (number of coping persons), requirements required for coping with each incident (handling requirements), and incident handling contents in association with each other. (See FIG. 7). Priority is given to the requirement (handling requirement) required of the person who deals with the incident, and in the example of FIG. 7, the first handling requirement is handled with higher priority than the second handling requirement. In FIG. 7, two handling requirements are illustrated, but one handling requirement may be stored in the incident handling pattern database 221, and three or more handling requirements are included in the incident handling pattern database 221. May be.
  • the guard attribute database 222 is a database that manages the attributes of each guard (see FIG. 8). For example, referring to FIG. 8, “physical characteristics”, “experience”, and “special ability” are illustrated as attributes of the guard. For example, referring to FIG. 8, it can be seen that the security guard possessing the terminal 10-2 is a veteran (skilled) security guard who has a fast foot and is well versed in handling dangerous goods. In addition, FIG. 8 is an illustration and is not intended to limit the attributes of the guard. In addition to the above, for example, “age”, “employment form (full-time employee, part-time job)”, “position”, and the like of the guard are listed as guard attributes. Moreover, in drawing after FIG. 8, each guard is specified by the terminal 10 which each guard has (The code
  • the security system database 223 is a database that manages the current security system (see FIG. 9).
  • the security system database 223 includes a security guard (a security guard identifier), a current role of each security guard (duty status; normal security, handling an incident), and a placement of each security guard (location, security range). This is a database that manages incident types being dealt with in association with each other.
  • FIG. 9A shows an example of a security system database 223 before an incident occurs.
  • the security system database 223 By accessing the security system database 223, it is possible to know the status of each security guard (normal security, during incident handling), the location where the security guard is located, and the security range.
  • each security guard normally security, during incident handling
  • the security guard is rearranged, changes in the security system caused by these facts are reflected in the database.
  • FIG. 9 (b) the security guard possessing the terminal 10-2 is dealing with the incident of “suspicious object discovery”, and the other security guards are performing “normal security”. I understand.
  • the location and security range of each guard are also updated.
  • the security area database 224 stores and manages information (map information) related to the security area (see FIG. 10).
  • the security area database 224 includes not only the range of the security area (the first line in FIG. 10) but also information on the key points for focused security and the geographical characteristics of the security area (terrain information). May be. For example, facilities, locations where a specific person exists, places where an occurrence of an incident is assumed, etc. are exemplified as priority points. In addition, steep slopes and vacant land are exemplified as the topographic information of the security area.
  • the incident handling unit 202 determines a guard to deal with an incident that has occurred among a plurality of guards based on at least the guard attributes of each of the plurality of guards.
  • the incident handling unit 202 includes submodules including a handling number determination unit 211, a coping person determination unit 212, and a handling instruction unit 213.
  • the coping number determination unit 211 determines the number of guards to handle the incident according to at least the type of incident that has occurred. More specifically, when receiving the incident occurrence notification from the terminal 10, the coping number determination unit 211 handles the incident based on the incident type included in the notification and the information stored in the incident handling pattern database 221. Determine the number of guards. For example, referring to FIG. 7, if the incident is “discovery of suspicious object”, the number-of-hands-determination unit 211 assigns one guard to the incident handling.
  • the coping person determination unit 212 selects the number of guards determined by the coping number determination unit 211 from the guards existing in the security area. At that time, the responder determination unit 212 determines the type of incident that has occurred, information stored in the incident response pattern database 221, information stored in the guard attribute database 222, and information stored in the security system database 223. Based on the above, the security guards to deal with the incident are determined.
  • the coping person determination unit 212 acquires coping requirements for coping with an incident that has occurred from the incident coping pattern database 221.
  • the handling requirements include requirements and priorities required for the guards to deal with the incidents that have occurred. For example, referring to FIG. 7, if the incident that occurred is “discovered suspicious object”, the guard to deal with is first required to have a special ability of “handling of dangerous goods” and has the skill. If the security guard cannot be secured, secondly, it is required to be an “expert”.
  • the coping person determination unit 212 When the handling requirement is acquired, the coping person determination unit 212 identifies the security guard in the “normal security” state among the security guards existing in the security area from the security system database 223. Thereafter, the coping person determination unit 212 accesses the guard attribute database 222 and acquires the attributes of the guard who is performing the normal guard mission. The coping person determining unit 212 uses the acquired attributes of the guards to select the guards that meet the above coping requirements from the guards in the normal guarding state (the number of persons determined by the coping person determining unit 212) Select).
  • the attributes of four guards are acquired, and among the four guards, the first action requirement (handling of dangerous goods) Security officers that satisfy (capability) are selected.
  • the guard who possesses the terminal 10-2 has the capability of “handling dangerous goods”, the guard is selected as the incident handler.
  • the guard who possesses the terminal 10-1 is selected first because it meets the first countermeasure requirement.
  • the guards that meet the second countermeasure requirement for example, guards possessing the terminal 10-2 are selected.
  • the handling instruction unit 213 instructs the terminal 10 possessed by the security guard handling the incident to deal with the incident that has occurred. That is, the handling instruction unit 213 gives a specific incident handling instruction to the security guard handling the incident. At that time, the handling instruction unit 213 accesses the incident handling pattern database 221 and acquires the incident handling content predetermined for each incident that has occurred. For example, since “investigation” is defined as the incident handling content for the incident “discovered suspicious object” (see the first line in FIG. 7), the handling instruction unit 213 has a guard who possesses the terminal 10-2. Is directed to investigate the suspicious object while designating the location of the suspicious object. The location of the suspicious object (that is, the incident occurrence location) is information obtained from the incident occurrence notification.
  • the handling instruction unit 213 transmits an incident handling instruction notification to the terminal 10 owned by the guard selected by the coping person determination unit 212. At that time, the handling instruction unit 213 includes at least information related to the type of incident that has occurred, the location where the incident occurred, and the contents of handling the incident in the incident handling instruction notification. When a plurality of guards are selected as incident handlers as in the above-described example of “fire”, the handling instruction unit 213 sends an incident handling instruction notification including position information on other guards. You may transmit to the terminal 10.
  • the response instruction unit 213 updates information stored in the security system database 223 regarding the security officer who has instructed incident response. Specifically, the handling instruction unit 213 changes the role of the security officer handling the incident from “normal security” to “incident handling”, and stores the type of incident instructed to the handling incident. In addition, the handling instruction unit 213 notifies the guard arrangement determination unit 203 that the incident handling instruction has been notified to the guard.
  • the incident handling unit 202 updates the security system database 223 when receiving the incident handling completion notification from the security guard (terminal 10) who handled the incident. Specifically, the incident handling unit 202 returns the role field of the guard who was handling the incident to “normal security” among the entries of the security system database 223, and sets the incident field currently being dealt with “no action (see FIG. 9 is set to “hyphen”).
  • the incident response unit 202 When the incident response unit 202 receives the incident response completion notification and updates the security system database 223, the incident response unit 202 notifies the security officer arrangement determination unit 203 to that effect.
  • the guard arrangement determination unit 203 rearranges guards that do not deal with incidents in the guard area based on attributes of guards other than guards that deal with incidents among the plurality of guards. Specifically, when the security guard placement determination unit 203 acquires that the incident handling unit 202 has notified the security guard of the incident handling instruction or has updated the security system database 223, the security guard placement determination unit 203 rearranges the security guards remaining in the security area. To do. At that time, the guard placement determination unit 203 rearranges guards using information stored in the guard attribute database 222, the guard system database 223, and the guard area database 224.
  • the guard arrangement determination unit 203 grasps the entire range of the guard area from the guard area database 224. For example, in the example of FIGS. 3 and 10, the guard arrangement determination unit 203 acquires the range of latitude (X1 to X10) and longitude (Y1 to Y10) as the entire range of the security area.
  • the guard arrangement determination unit 203 identifies, from the guard system database 223, the guards performing the regular guard duties among the guards existing in the guard area. For example, in the example of “discovery of suspicious object” described above, a security guard possessing the terminals 10-1, 10-3, and 10-4 is specified. Thereafter, the guard arrangement determination unit 203 determines the arrangement location and the guard range of each guard so that the entire range of the guard area is covered by the normal guard by the identified guard. In other words, the guard arrangement determination unit 203 determines that the other security guards are filled with the blank area of the guard area generated by the selected guard responding to the incident by the guard range of the other guards that are not selected. Determine the security range of personnel.
  • the guard range assigned to the guard becomes a blank area (see FIG. 11A).
  • the guard arrangement determination unit 203 expands the guard range of the remaining guards so as to fill such a blank area of the guard range.
  • the guard arrangement determination unit 203 determines the size of the guard range of each guard (the size to be expanded) based on the attributes of each guard.
  • the guard range of the guard who possesses the terminal 10-4 is extended to the blank area, the blank area caused by the incident response is filled (see FIG. 11B).
  • the guard range of the guard who possesses the terminals 10-1 and 10-3 is 25 squares
  • the guard range of the guard who possesses the terminal 10-4 is 50 squares.
  • FIG. 11 (b) a wide security range is assigned to the security guard who possesses the terminal 10-4, but there is a fact that the security guard has little experience (see the fourth line in FIG. 8). It is not appropriate for inexperienced security guards to cover a wider security range than experienced security guards.
  • guard range of the security guard is simply expanded so as to simply fill the blank area, the resulting guard range may be inappropriate.
  • the guard arrangement determination unit 203 determines whether or not the guard range as a result of filling the blank area is appropriate. For example, the guard arrangement determination unit 203 determines that the situation in which the guard range is unbalanced as described above or the situation in which a wide guard range is assigned to an inexperienced guard is inappropriate. Note that the determination as to whether the security range is inappropriate can be made based on predetermined conditions. For example, the following conditions are exemplified. (1) The security range assigned to each security guard is biased (unbalanced). (2) The security range of new security guards is wider than that of other security guards. (3) The guard range of a swift guard is narrower than the guard range of other guards.
  • the guard arrangement determination unit 203 adjusts the guard range of each guard so as to eliminate the situation where the assignment of the guard range is inappropriate. At that time, the guard arrangement determination unit 203 changes the guard range using the attributes of each guard (for example, skilled guards, new guards, or having special physical characteristics). As a specific example, when the guard has the attribute of “new face”, the guard placement determination unit 203 narrows the guard range of the guard. Alternatively, when the security guard has a special physical feature of being “fast”, the guard placement determination unit 203 widens the security range of the guard.
  • the guard arrangement determination unit 203 changes the guard range of other guards so as to fill the blank area ((X6 to X7, Y1 to Y10) in FIG. 11C) generated by the narrowed guard range. To do. Also at that time, the guard arrangement determining unit 203 fills the blank area in consideration of the attributes of each guard. For example, in the situation of FIG. 11 (c), since the security guards possessing each of the terminals 10-1 and 10-3 are both “skilled persons”, the security guard placement determination unit 203 determines that the two security guards.
  • Blank areas are allocated evenly (see FIG. 11D).
  • the guard arrangement determination unit 203 changes the size of the guard range assigned to each of the plurality of guards based on the attributes of the plurality of guards ( adjust.
  • the adjustment of the guard range by the guard placement determination unit 203 based on the guard attributes may be performed according to a rule in which the guard attributes and the adjustment amount are determined in advance. Specifically, the adjustment amount of guard attributes and guard ranges may be determined in advance as follows. (1) If the guard is a “new face”, the guard range is reduced to 70% of the guard range of the middle-class guards. (2) If the guard is an “expert”, the guard range is expanded to 150% of the guard range of the middle-ranked guard. (3) If the guard is “fast”, the guard range is expanded to 110% of the guard range of other guards (mid-level, skilled).
  • the adjustment of the guard range by the guard placement determination unit 203 is necessary when there are a plurality of guards who do not deal with the incident. If only one guard is left, the guard will be responsible for the entire range of the guard area. Alternatively, in such a case, the arrangement server 20 (or system administrator) requests the management center or the like to increase the number of guards.
  • the guard placement determination unit 203 determines the guard range for each guard, it determines the center of each guard range as the place to be placed (place where each guard goes).
  • the security guard placement determination unit 203 determines the placement location and the security range of the security guard to be rearranged based on the attributes of the security guards (security guards who are not dealing with the incident) obtained from the security guard attribute database 222. decide.
  • the guard arrangement determination unit 203 transmits a security area change notification including an arrangement place and a guard range to the terminal 10 possessed by each guard.
  • the guard arrangement determination unit 203 updates the security system database 223 with information on the arrangement location to be rearranged and the security range.
  • the guard arrangement determination unit 203 rearranges the guards in the security area even when the incident handling unit 202 obtains an update of the security system database 223 in response to the incident handling completion notification. At that time, the guard arrangement determination unit 203 stores the arrangement of the guards before handling the incident (for example, the arrangement shown in FIG. 3A), and returns each guard to the stored arrangement of the guards. An instruction may be given to (terminal 10). Or the guard arrangement
  • FIG. 12 is a flowchart showing an example of the operation of the placement server 20 when an incident occurrence notification is received.
  • step S101 the incident handling unit 202 receives an incident occurrence notification from the terminal 10.
  • step S102 the incident handling unit 202 determines the number of people who can handle the incident according to the type of incident that has occurred in the security area.
  • step S103 the incident handling unit 202 determines a guard to deal with the incident based on the attributes of each guard.
  • step S104 the incident handling unit 202 transmits an incident handling instruction notification to the determined security guard.
  • step S105 the guard arrangement determination unit 203 expands the guard range of the guard in contact with the blank area so as to fill the blank area.
  • step S106 the guard arrangement determination unit 203 determines whether or not the guard range of each guard is appropriate.
  • the guard placement determination unit 203 changes (adjusts) the guard range based on the attribute of each guard (step S107).
  • step S106 If it is determined that the security range of each security guard is appropriate (step S106, Yes branch), the security guard placement determination unit 203 transmits a security area change notification to each security guard (terminal 10) (step S108).
  • FIG. 13 is a flowchart showing an example of the operation of the placement server 20 when an incident handling completion notification is received.
  • step S201 the incident handling unit 202 receives an incident handling completion notification from the terminal 10. In response to the reception, the incident handling unit 202 updates the security system database 223.
  • step S202 the guard placement determination unit 203 executes the rearrangement of guards. For example, the guard arrangement determination unit 203 returns each guard to the arrangement before the occurrence of the incident.
  • step S203 the guard placement determination unit 203 transmits a guard area change notification to each guard.
  • FIG. 14 is a diagram illustrating an example of a processing configuration of the terminal 10 according to the first embodiment.
  • the terminal 10 includes a communication control unit 301, an incident information input unit 302, a reception information display unit 303, and a guard range management unit 304.
  • the communication control unit 301 controls communication with other devices (arrangement server 20) in the same manner as the communication control unit 201 of the arrangement server 20.
  • the incident information input unit 302 provides an interface for the security guard to input information related to the incident. Specifically, the incident information input unit 302 provides an interface for inputting information (incident type, occurrence location, etc.) related to the incident discovered by the guard, and an interface for inputting that the incident has been dealt with. .
  • the reception information display unit 303 displays information received from the arrangement server 20 (information obtained from the incident handling instruction notification or the security area change notification) on a liquid crystal monitor or the like.
  • the reception information display unit 303 uses the voice or vibration to notify the reception of the information at the timing when the information is acquired from the placement server 20. May be notified to the user.
  • the guard range management unit 304 manages the location and guard range designated by the terminal itself. Specifically, the security range management unit 304 stores an arrangement location and a security range notified from the arrangement server 20 in a storage medium. Further, the security range management unit 304 may manage the map information of the security range in addition to the security range information. Note that information regarding the initial arrangement of each guard (for example, the arrangement shown in FIG. 3A) may be stored in the terminal 10 in advance, or may be designated from the arrangement server 20 when the system starts operating.
  • FIG. 15 is a sequence diagram showing an example of the operation of the security system when an incident occurs.
  • FIG. 15 illustrates the operation of the security system when an incident occurs at the position (X10, Y1) illustrated in FIG.
  • the security officer in charge of normal security at the incident occurrence location finds the incident and operates the terminal 10-4 to transmit the incident occurrence notification to the arrangement server 20. (Step S01).
  • the placement server 20 determines the number of guards to handle the incident from the content (type, etc.) of the incident that has occurred (step S02).
  • the placement server 20 determines a guard to deal with the incident that has occurred based on the attributes of each guard, etc. (step S03).
  • the guard who possesses the terminal 10-2 is selected as the incident handler.
  • the placement server 20 transmits an incident handling instruction notification including the type of incident, the location where the incident occurred, the content of handling the incident, and the like to the determined incident officer (guard) (step S04).
  • the terminal that has received the notification (in the example of FIG. 3, the terminal 10-2) displays the content of the notification (step S05).
  • the placement server 20 rearranges guards that do not deal with the incident so as to cover the guard range of the guards that deal with the incident (so that there is no blank area in the guard area) (step S06).
  • positioning server 20 determines the arrangement
  • the placement server 20 notifies each terminal 10 of the determined placement location and security range by a security area change notification (step S07).
  • Each terminal 10 displays the received information (placement location, security range) (step S08).
  • FIG. 16 is a sequence diagram showing an example of the operation of the security system when incident handling is completed.
  • the placement server 20 that has received the notification executes the rearrangement of guards including the guards who dealt with the incident (step S12).
  • the placement server 20 transmits a security area change notification including the placement location and the security range after the rearrangement to each terminal 10 (step S13).
  • Each terminal 10 displays the received information (placement location, security range) (step S14).
  • the responder to the incident is determined based on at least the attributes of each guard (for example, experience values and special abilities as guards). As a result, a security guard suitable for the incident that has occurred is selected. In addition, there is a concern that the security staff may deal with the incident, resulting in a blank area in the security area and a reduction in the security power of the entire security area.
  • the guards are appropriately rearranged based on the attributes of the guards who do not deal with the incident, so that the guard power of the entire guard area can be maintained.
  • the security system (arrangement server 20) according to the first embodiment enables both coping with the incident that has occurred and maintaining the security power of the entire security area.
  • each guard (terminal 10) is collected as an attribute of the guard, and the position of the collected guard is determined for the guard who deals with the incident or the guard who does not deal with the incident. The case where it uses for rearrangement is demonstrated.
  • FIG. 17 is a diagram illustrating an example of a processing configuration of the terminal 10a according to the second embodiment.
  • a location information management unit 305 is added to the terminal 10 according to the first embodiment.
  • the location information management unit 305 periodically acquires a GNSS signal from the GNSS antenna 25 and calculates the location of the terminal itself.
  • the location information management unit 305 transmits the location information of the own terminal calculated periodically (at a predetermined sampling interval) to the placement server 20a.
  • the notification transmitted from the terminal 10a to the arrangement server 20a is referred to as “terminal location information notification”.
  • FIG. 18 is a diagram illustrating an example of a processing configuration of the arrangement server 20a according to the second embodiment.
  • the arrangement server 20a has a terminal location collection unit 204 added to the arrangement server 20 according to the first embodiment.
  • the terminal location collection unit 204 acquires terminal location information that each terminal 10a periodically transmits, and reflects the acquired location information in the guard attribute database 222. That is, the guard position attribute database 222 according to the second embodiment is provided with a current position field indicating the current position of each guard as shown in FIG.
  • a guard who deals with an incident is determined based on the attribute of the guard.
  • the coordinator determination unit 212 eliminates the inconvenience as described above by selecting a security officer to deal with the incident in consideration of the current position of each security officer. Specifically, when there are a plurality of guards satisfying the handling requirements, the coping person determination unit 212 preferentially selects the guards existing near the incident occurrence location. In this manner, the coping person determination unit 212 can use the current position of the terminal 10 for the determination of the guard who handles the incident.
  • the guard arrangement determination unit 203 determines the relocation destination of each guard based on the attributes of the guard (for example, skilled person, newcomer). At that time, since the current position of each guard is not considered, there is a possibility that the relocation is not necessarily efficient. For example, as shown in FIG. 20 (a), if the positions of the guards possessing the terminal 10-1 and the terminal 10-3 are biased within the respective guard ranges, the reproduction shown in FIG. In the arrangement destination, the distance from the current position to the rearrangement arrangement place becomes long.
  • the guard placement determination unit 203 rearranges the guards so that the guard range of the guards who do not deal with the incident is appropriate while taking into account the current positions of the guards. For example, in the example of FIG. 20A, the guard arrangement determination unit 203 sets an arrangement location (the center of the security range) near the current position, and extends the security range around the set arrangement location. The blank area may be filled (see FIG. 20B). As described above, the guard arrangement determination unit 203 may use the current position of the terminal 10 for rearrangement of guards who do not deal with the incident.
  • FIG. 21 is a sequence diagram illustrating an example of the operation of the security system according to the second embodiment.
  • the terminal 10a calculates position information (step S21).
  • the terminal 10a transmits terminal position information to the arrangement server 20a (step S22).
  • the terminal 10a transmits terminal location information including at least the identifier of the terminal itself (security officer identifier) and location information.
  • the placement server 20a (terminal location collection unit 204) updates the guard attribute database 222 (step S23).
  • each terminal 10a and arrangement server 20a the processing of steps S21 to S23 is periodically repeated. Note that the operation after the occurrence of an incident and the general operation when the handling of the incident is completed can be the same as those in the first embodiment, and thus description thereof is omitted.
  • the current position of the terminal 10 is used for the determination of the security officer to deal with the incident and the rearrangement of the remaining security officers. As a result, prompt incident handling and efficient guard relocation can be realized.
  • the guard arrangement determination unit 203 uses information (important points, topographic information) stored in the security area database 224 for rearrangement of each guard. More specifically, the guard arrangement determination unit 203 determines a guard range according to a rule predetermined for each piece of information (key point, terrain information) in the guard area.
  • the guard placement determination unit 203 determines the area of the security range including the important points as the area. To be narrow. Also, even in the vicinity of a steep slope, since security is required for security in the area, the guard arrangement determination unit 203 sets the security range including such topography so that the area is narrowed. .
  • the guard arrangement determination unit 203 sets the area of the security range including such topography to be wide.
  • FIG. 22 (b) shows an example in which each guard is arranged with respect to FIG. 22 (a).
  • the guard arrangement determination unit 203 of the arrangement server 20 relates to the arrangement location and the security range when transmitting a security area change notification to each security officer when the security range or the like is determined based on the priority points or the like.
  • position information of important points may be included.
  • At least one of the priority points set in the security area and the terrain information of the security area is used to determine the security range of the security guard who does not deal with the incident. .
  • FIG. 23 is a diagram illustrating an example of a configuration of a security system according to the fourth embodiment.
  • a camera 30 and a microphone 40 are installed in the security area.
  • one camera 30 and microphone 40 are shown, but in reality, a large number of (necessary number) cameras and the like are installed.
  • the camera 30 and the microphone 40 are connected to the arrangement server 20b by a wired or wireless communication method.
  • a camera and a microphone were illustrated as a sensor installed in a security area, it is needless to say that other sensors may be used.
  • a device such as a fire alarm may be used as the sensor.
  • FIG. 24 is a diagram illustrating an example of a processing configuration of the arrangement server 20b according to the fourth embodiment.
  • a sensor information processing unit 205 is added to the configuration shown in FIG.
  • the sensor information processing unit 205 processes information from sensors (camera 30 and microphone 40) arranged in the security area, and generates status information of the security area. Specifically, the sensor information processing unit 205 analyzes the information (video data, audio data) obtained from the camera 30 or the microphone 40 to thereby obtain the situation information (for example, occurrence of an incident, congestion level of a security area). Is calculated.
  • the sensor information processing unit 205 analyzes the video data obtained from the camera 30 and, if it recognizes the existence of a baggage left for a predetermined time, the “suspicious object discovery” incident is issued. To detect. Alternatively, the sensor information processing unit 205 may calculate the “degree of congestion” at each point in the security area by analyzing the video data and counting the number of people present per predetermined area of the security area.
  • the sensor information processing unit 205 may analyze the audio data obtained from the microphone 40 and detect an incident such as “fire” or “explosion”. For example, when the sensor information processing unit 205 detects voice data including the keyword “fire”, the sensor information processing unit 205 may determine that a fire has occurred in the vicinity of the microphone 40 that transmits the voice data. Alternatively, the sensor information processing unit 205 may calculate the “congestion degree” at each point in the security area from the volume of the audio data obtained from the microphone 40. In other words, the sensor information processing unit 205 calculates the “congestion degree” by using the fact that the volume of the voice data (background noise) at a crowded place is large and the volume of the voice data at a sparse place is small. To do.
  • the sensor information processing unit 205 When the sensor information processing unit 205 detects the occurrence of an incident, the sensor information processing unit 205 notifies the incident handling unit 202 of the fact and details.
  • the incident handling unit 202 performs the operation described in the first embodiment and the like. That is, the incident handling unit 202 determines a guard to deal with the incident according to information acquired from the sensor information processing unit 205 (type of incident that has occurred).
  • the sensor information processing unit 205 calculates the status of the security area (for example, the degree of congestion at each point)
  • the sensor information processing unit 205 notifies the security guard arrangement determination unit 203 of the information.
  • the guard arrangement determination unit 203 uses the information (the degree of congestion at each point) for the rearrangement of the guards. For example, the guard arrangement determining unit 203 sets the guard range of the guard who is in charge of the congested spot to be narrow so that the guard of the crowded spot in the guard area is focused.
  • the guard placement determination unit 203 uses the congestion level and the current position of each guard to estimate the time until the guard arrives at the place of placement, and rearranges the guard according to the estimation result. May be. That is, even if the current position of the guard and the rearrangement location are physically close, if there is a crowded area between them, the guard cannot immediately reach the destination.
  • the guard arrangement determination unit 203 may calculate the travel time in consideration of the degree of congestion, and may determine the rearrangement of guards and the guard range so that the travel time is minimized.
  • FIG. 25 is a flowchart showing an example of the operation of the arrangement server 20b according to the fourth embodiment. With reference to FIG. 25, the operation of the placement server 20b will be described focusing on the differences from the placement server 20 described in the first embodiment.
  • the placement server 20b When the placement server 20b receives an incident occurrence notification from the terminal 10 (step S301, Yes branch) or detects an incident occurrence from a sensor such as the camera 30 or the microphone 40 (step S302, Yes branch), the placement server 20b A coping process is executed (steps S303 to S305).
  • the arrangement server 20b deals with the incident based on the attributes of each guard and information (incident type) obtained from the sensors (camera 30, microphone 40).
  • a security guard is determined (step S304).
  • the arrangement server 20b may use information obtained from the sensor when relocating the guards (step S308). For example, as described above, the arrangement server 20b can take measures such as setting a narrow security range including a congested area (point) in the security area.
  • information obtained from the sensor in the security area is used to determine a security officer to deal with the incident or to deal with the incident. Do not rearrange security guards. As a result, incidents can be dealt with quickly, and appropriate guard relocation can be realized.
  • FIG. 26 is a diagram illustrating an example of a processing configuration of the terminal 10b according to the fifth embodiment. The difference between the terminal 10b shown in FIG. 26 and the terminal 10 shown in FIG. 14 is that an incident detection unit 306 is added.
  • the incident detection unit 306 detects the occurrence of an incident by detecting an irregular movement or position of the own terminal (terminal 10b). For example, the incident detection unit 306 acquires a GNSS signal from the GNSS antenna 25 at a predetermined interval (predetermined sampling interval), and periodically detects the position of the own device.
  • a predetermined interval predetermined sampling interval
  • the incident detection unit 306 compares the position of the own terminal and the security range assigned to the own device, and determines whether or not the own terminal is within the security range. Incident detection unit 306 determines that an incident has occurred if the terminal itself is out of the security range.
  • the incident detection unit 306 may detect the occurrence of an incident based on the moving speed of its own terminal. For example, the incident detection unit 306 calculates the moving speed of the own terminal from the position of the own terminal that is periodically sampled, and executes threshold processing on the calculated moving speed. As a result of the threshold processing, when it is determined that the terminal is moving faster than a predetermined moving speed, the incident detection unit 306 determines that an incident has occurred.
  • the incident detection unit 306 When the occurrence of an incident is detected, the incident detection unit 306 transmits an incident occurrence notification to the placement server 20. In this case, since the occurrence of an incident is not determined based on information from the security guard, it is difficult to specify the type of incident that has occurred. Accordingly, the incident detection unit 306 sets “unknown” as the incident type and “location of own terminal” as the incident occurrence location, and transmits an incident occurrence notification including these pieces of information to the arrangement server 20.
  • the placement server 20 determines an incident handler according to the information, and transmits an incident handling instruction notification to the selected guard (terminal 10b).
  • the placement server 20 is notified of the occurrence of an incident. As a result, it is possible to appropriately cope with an incident that occurs suddenly and the security guard cannot secure time for operating the terminal 10b.
  • the reception information display unit 303 of the terminal 10 When the reception information display unit 303 of the terminal 10 receives the security area change notification from the arrangement server 20, the information included in the notification is displayed on a liquid crystal monitor or the like. For example, as shown in FIG. 27, the reception information display unit 303 performs display such that the placement location and the security range are superimposed on the security range map. Alternatively, the reception information display unit 303 may display the priority point together when the position information regarding the priority point is included in the security area change notification received from the placement server 20 (see FIG. 28).
  • the reception information display unit 303 When receiving the incident handling instruction notification received from the placement server 20, the reception information display unit 303 displays information included in the notification. For example, the reception information display unit 303 displays the type of incident that occurred, the location where the incident occurred, and the response to the incident as shown in FIG. Also, as shown in FIG. 29, the reception information display unit 303 may calculate the position of the own terminal and display the position together. Alternatively, when the incident handling instruction notification including the position information of another guard is received from the placement server 20, the position of the other guard may be displayed (see FIG. 30).
  • the terminal 10 may update the positions of other guards according to the transmitted position information (updated position information).
  • the configuration of the security system described in the above embodiment is an example, and is not intended to limit the configuration of the system.
  • various databases included in the placement server 20 may be constructed in a database server different from the placement server 20.
  • positioning server 20 may be mounted with the different apparatus.
  • the said embodiment demonstrated transmitting the details of the incident from the terminal 10 to the arrangement
  • a security guard finds a suspicious person
  • text information or photo data describing the appearance of the suspicious person may be included in the incident occurrence notification.
  • the arrangement server 20 that has acquired such information may forward the acquired information (include it in the incident response instruction notification) to the incident handler (security guard).
  • [Appendix 4] The placement server according to supplementary note 3, wherein the placement unit uses at least one of the priority point set in the security area and the topographic information of the security area to determine the security range of the second security guard.
  • [Appendix 5] The arrangement server according to supplementary note 4, wherein the arrangement unit notifies the terminal possessed by the second security guard of position information regarding the priority point used for determining the security range of the second security guard.
  • [Appendix 6] When there are a plurality of the second security guards, The placement unit changes the size of the security range assigned to each of the plurality of second security guards based on the security guard attribute of each of the plurality of second security guards, according to any one of appendices 2 to 5. Placement server.
  • [Appendix 7] The placement server according to any one of appendices 1 to 6, wherein the placement unit uses a current position of the terminal for rearrangement of the second security guard.
  • [Appendix 8] The placement server according to any one of appendices 1 to 7, wherein the determination unit determines the number of the first guards according to at least a type of the incident that has occurred.
  • [Appendix 9] The arrangement server according to any one of appendices 1 to 8, wherein the determination unit uses a current position of the terminal for determination of the first security guard.
  • [Appendix 10] The arrangement server according to any one of appendices 1 to 9, wherein the instruction unit transmits information including a type of the incident that has occurred and a location where the incident has occurred to the terminal.
  • Appendix 13 It further includes a sensor information processing unit that processes information from sensors arranged in the security area and generates status information of the security area, The determination unit uses the status information of the security area to determine the first security guard, The placement server according to any one of appendices 1 to 12, wherein the placement unit uses status information of the security area for rearrangement of the second security guard.
  • Appendix 14 It is as the security system concerning the above-mentioned 2nd viewpoint.
  • Appendix 15 The security system according to supplementary note 14, wherein the placement unit notifies a terminal possessed by the second security guard to be rearranged of information related to a placement location and a security range to which the second security guard is directed.
  • the placement unit determines the security range of the second security guard so that a blank area of the security area generated by the first security guard responding to the incident is filled with a security coverage by the second security guard, Appendix 15 Security System.
  • Appendix 17 The security system according to supplementary note 16, wherein the placement unit uses at least one of the priority points set in the security area and the terrain information of the security area to determine the security range of the second security guard.
  • Appendix 18 The security system according to supplementary note 17, wherein the arrangement unit notifies the terminal held by the second security guard of position information regarding the priority point used for determining the security range of the second security guard.
  • the placement unit changes the size of a guard range assigned to each of the plurality of second guards based on the guard attribute of each of the plurality of second guards, according to any one of appendices 15 to 18.
  • positioning part is a security system as described in any one of Additional remarks 14 thru
  • the said determination part is a security system as described in any one of Additional remarks 14 thru
  • indication part is a security system as described in any one of Additional remarks 14 thru
  • the instruction unit instructs a plurality of first security guards to deal with the incident that has occurred, the instruction section relates to the other first security guards for the terminals possessed by each of the plurality of first security guards.
  • the security system according to appendix 24, wherein the instruction unit periodically updates the location information of the other first security guard and transmits the updated location information to a terminal possessed by the first security guard.
  • the security system further includes a sensor information processing unit that processes information from sensors arranged in the security area and generates status information of the security area, The determination unit uses the status information of the security area to determine the first security guard, The security system according to any one of appendices 14 to 25, wherein the placement unit uses status information of the security area for rearrangement of the second security guard.
  • [Appendix 27] The terminal arranges the occurrence of an incident when at least one of the case where the terminal is moving faster than a predetermined speed and the position of the terminal is outside the security range assigned to the terminal.
  • the security system according to any one of appendices 14 to 26, which notifies a server.
  • [Appendix 28] It is as the guard arrangement method concerning the above-mentioned 3rd viewpoint.
  • Appendix 29] It is as the program which concerns on the above-mentioned 4th viewpoint.
  • the form of supplementary note 28 and the form of supplementary note 29 can be expanded to the form of supplementary note 2 to the form of supplementary note 13 in the same manner as the form of supplementary note 1.
  • a security guard relocation support system consisting of a security guard terminal and a placement support server
  • the placement support server when the placement support server is notified of the occurrence of an incident, the security guard corresponding to the incident is assigned based on the incident details and the attributes of each security guard.
  • the placement support server changes the placement location and the guard range of the remaining guards based on the attributes of the guards, while instructing the contents of the determination and activity. Examples of attributes: Skill, length of service, employment type (employee, part-time job), job title, physical ability (fast legs, etc.), age effect It is possible to respond to incidents reliably while maintaining the security capabilities of normal security.
  • FIG. 42 is a block diagram illustrating the configuration of the information processing apparatus.
  • the terminal for guards and the arrangement support server according to the embodiment may include the information processing apparatus illustrated in the upper diagram.
  • the information processing apparatus includes a central processing unit (CPU: Central Processing Unit) and a memory.
  • CPU Central Processing Unit
  • the information processing apparatus may realize part or all of the functions of the units included in the guard terminal and the placement support server by the CPU executing a program stored in the memory.
  • a security guard placement support system comprising a guard terminal and a placement support server
  • the placement support server When the placement support server is notified of the occurrence of an incident, based on the contents of the incident and the attributes of each guard, the guard corresponding to the incident is determined, the contents of the activity are instructed, and the placement location of the remaining guards
  • a guard placement support system wherein the guard range is changed based on the attributes of each guard.
  • the arrangement support server periodically collects position information of the security guard terminal and uses it for determination of a security guard corresponding to an incident and determination of a security guard placement location and a security range.
  • Security guard placement support system described in 1.
  • Form 4 3.
  • Form 5 5.
  • the placement support server uses the information on the important security points existing in the security area to determine the location of the security guards and the security range, and the security guard placement support according to any one of aspects 1 to 5 system.
  • Form 7 7.
  • the guard arrangement support system according to any one of aspects 1 to 6, wherein the arrangement support server includes a position of a priority guard point in an instruction of a guard range to a guard terminal.
  • Form 8 Any one of aspects 1 to 7, wherein the arrangement support server determines the number of incident response persons, the incident response person, and the security range and arrangement position of the security officer in charge of normal security using information on the situation of the security area
  • the guard placement support system according to 1.
  • Form 9 The security support placement support system according to any one of aspects 1 to 8, wherein the placement support server acquires information on the status of the security zone using a sensor installed in the security zone.
  • Arrangement server CPU (Central Processing Unit) 22 Memory 23 Input / output interface 24 NIC (Network Interface Card) 24a Transmission / reception circuit 25 GNSS antenna 30 Camera 40 Microphone 101 Determination unit 102 Instruction unit 103 Arrangement unit 201, 301 Communication control unit 202 Incident response unit 203 Security guard arrangement determination unit 204 Terminal position collection unit 205 Sensor information processing unit 211 212 Coping person determination unit 213 Coping instruction unit 221 Incident handling pattern database 222 Security guard attribute database 223 Security system database 224 Security area database 302 Incident information input unit 303 Reception information display unit 304 Security range management unit 305 Location information management unit 306 Incident detection Part

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Abstract

L'invention concerne un serveur d'attribution qui attribue des gardes de sécurité de telle sorte que des incidents qui se sont produits sont traités, et la force de sécurité d'une zone de sécurité entière est maintenue. Le serveur d'attribution est pourvu d'une unité de détermination, d'une unité d'instruction et d'une unité d'attribution. L'unité de détermination détermine, en se basant au moins sur les attributs de chacun d'une pluralité de gardes de sécurité qui portent chacun un terminal, un premier garde de sécurité parmi la pluralité de gardes de sécurité qui doit gérer un incident qui s'est produit. L'unité d'instruction émet, vers le terminal porté par le premier garde de sécurité, une instruction de traiter l'incident qui s'est produit. L'unité d'attribution réattribue un deuxième garde de sécurité à une zone de sécurité en se basant sur les attributs de deuxièmes gardes de sécurité différents du premier garde de sécurité parmi la pluralité de gardes de sécurité.
PCT/JP2017/011374 2016-12-22 2017-03-22 Serveur d'attribution, système de sécurité, procédé d'attribution de garde de sécurité et programme WO2018116493A1 (fr)

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JP2020060857A (ja) * 2018-10-05 2020-04-16 コニカミノルタ株式会社 情報処理装置、医用画像表示装置及びプログラム
CN111639840A (zh) * 2020-05-14 2020-09-08 杭州海康威视系统技术有限公司 酒店管理状态的监测方法及装置
JP7360109B1 (ja) * 2023-02-28 2023-10-12 株式会社ティファナ ドットコム 障害事象推定装置、及びプログラム
JP7416187B1 (ja) 2022-12-15 2024-01-17 三菱電機ビルソリューションズ株式会社 災害対応支援システム、情報処理装置、災害対応支援方法、及びコンピュータ読み取り可能な記録媒体

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JP7416183B2 (ja) 2018-10-05 2024-01-17 コニカミノルタ株式会社 情報処理装置、医用画像表示装置及びプログラム
CN111639840A (zh) * 2020-05-14 2020-09-08 杭州海康威视系统技术有限公司 酒店管理状态的监测方法及装置
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JP7416187B1 (ja) 2022-12-15 2024-01-17 三菱電機ビルソリューションズ株式会社 災害対応支援システム、情報処理装置、災害対応支援方法、及びコンピュータ読み取り可能な記録媒体
JP7360109B1 (ja) * 2023-02-28 2023-10-12 株式会社ティファナ ドットコム 障害事象推定装置、及びプログラム

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